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Axis Bank Complaints & Reviews

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Last updated Apr 22, 2024
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Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 522

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S
Sahil Ghanchi05
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong deduct amount from my account

Address:Ahmedabad, Gujarat, 380006
Website:www.axisbank.com/WebForms/grievance-redressal/grievance-redressal.aspx

Axis bank has debit the charge rs. 2, 723/- from my account.

That charges is debited for other's credit card due payment on[protected].

I have inform to axis bank via mail & there are lots of communication and i got the mail from bank side is "your mail id is not registered with us".

I am axis bank customer also and my all details are up to date in axis bank system.

My account no....
+1 photos
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Dr Sankar Saha
from Raiganj, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour of one staff

Address:Cooch Behar, West Bengal, 733101

Dear sir,
I am very sorry to inform u that one staff of axis bank mr. Sashi bushan majumder of coochbehar branch, west bengal, on 19.04.2016 at 1:45 pm misbehaved with me at branch and told me to close the account from axis bank if i am not satisfied with his very late & lethargic performance.
Myself dr. Sankar saha, sb a/c no. [protected] maintaining a good relations with this bank for more than 8 years and never expect...
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D
dbajaj6754
from Ahmedabad, Gujarat
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Personal loan rejection

Address:380013
Website:www.axisbank.com

I have a salary account with axis bank since 3+ years and regulary salary is getting deposited. I applied for PL couple of time but they always reject it saying "Banking score is low" as per gov rules (if m not wrong) cibil score is enough to judge. My cibil score is 765. Immediately Kotak Bank provided approval but this bank is saying NO. Now i don't want to keep this account relation with axis bank but i have to keep this because of salary....
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J
join2tushar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sent wrong credit card and not refunding the joining fees

Address:400076
Website:axisbank.com

I received a call from Axis Bank Credit Card sales person stating that they are providing a credit card with no joining fees as I am Accenture pvt. ltd. employee.
So I registered for the same. I confirmed about the same many times but they always said there is no yearly charges. But when I received the card, I found that the joining fees is mentioned. Hence I called the customer care and asked them to cancel the card.
They...
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ShirajKS
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negligence of customers service

Dear Sir/ Madam,
This is for your kind information and prompt action. I had applied for a personal loan (Application id 4510469)from your Kakkanad - (Kochi, Kerala state)branch and after a long days of trauma the loan has been sanctioned. I had to face unwanted and unprofessional proceeding from your customer service particularly from Ms.Hima George (Sales manager - personal loan) and Jini Jose (Sales coordinator). I had already submitted...
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srimanta122
from Haldia, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not made transaction

Address:721458

Sir. With due to respect i request you that i am a customer of axis bank, haldia branch. Akash ganga comercial market complex.Sutahata.Purbamedinipur. West bengal. My account no. [protected]. My customer id is[protected]. It is my request that three transaction has been made from my account on 21/09/2015...Rs 69000.00 17/09/2015...Rs 12000.00 16/09/2015...Rs 13000.00 i have not made above three transaction and i have not got any massage...
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V
vravion
from Mumbai, Maharashtra
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Credit card online fraud

Address:600001

Hi,

This is ravikumar from chennai. I was using axis bank credit card no: [protected].

Online fraud has been happened towards my credit card towards the total amount of rs. 42594/- which was debited from card on 11th of august 2015.
If i do any transaction using the credit card. There should be a confirmation message or email which would be sent from the axis bank. But for this transaction what...
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P
Priyen Sonawala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denying emi facility which was already availed

Address:400067
Website:Axis bank

I had purchased a product from amazon through axis bank credit card with the option of emi.

However, on 19th april 2016 i received a message from axis bank that my monthly statement is generated and i was surprisingly charged for the full amount and not for the emi.

So i had contacted axis bank through email. Upon which they confirmed that i had previously opted for emi but not yet provided the same. So they...
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M
Mast Pawan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Levying unnecessary charges on blocked credit card

Address:Surat, Gujarat, 395007

I was using Axis Credit Card (Credit Card No. ****5835) since Jan, 2012.
In June, 2015, some fraudulent transaction was done on my card and I got my card blocked.

However, no harm caused as these txn were accepted by bank as fraud and reversed.

Untill June, 15, I was paying my card bills t/h Axis Net Banking (I have Axis Saving A/c also since June, 2011) but after June txn, I was unable to make payment...
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C
chugh_hitesh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Axis bank network problem bounced my ecs - recurring deposit money debit from axis bank but not received at hdfc

Address:Chandigarh, Punjab, 160020
Website:axisbank.com

I have a current account in axis bank chandigarh (Manimajra).

I am talking about transaction here "ecs/[protected]/ch/1568634/hdfc chandigarh"

I have recurring deposit in hdfc. The ecs gets deducted from axis bank 11th of every month. This month also the amount has deducted from axis bank but did not get credit to the hdfc.

Hdfc has given me full evidence with statement and nach sequence number...
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T
Tejas Khair
from Mumbai, Maharashtra
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Staff not polite and supporting

Address:Mumbai Suburban, Maharashtra, 400605
Website:Axis nank

Refund of money not done its almost 14 days my home branch andheri staff is not supportive also mail to customer care but till now money not refunded just tell me you guys are refunding my money or not.
I have all the documents regarding deduction aleady mail to customer care.need urjunt response
waiting......
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R
rafib47
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double entry made on my credit card account number 5305620000425575. on 08/04/2016

Address:Solan, Himachal Pradesh, 173205

A double entry made on my credit card number [protected] on 08/04/2016. I had made only one transaction but the bill raised twice on the same day same transaction so please kindly check and rectify the problem.I had booked a air ticket online from mihinlanka airlines for 75usd from my credit card above mentioned and the bill raised by axis bank twice on the same transaction axis bank try to cheat customer.Hence i request the axis bank...
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Debdeep Basu
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited for purchase but transaction cancelled and money is not credited back.

Address:Kolkata, West Bengal, 700008

On 01/02/16, I had done an online purchase of Rs.614.46 from "First Cry.Com" and the payment was made by my debit card at around 21:15 hours, the amount was debited and I got the message of debit but after few minutes a mail was sent to me stating that the transaction was cancelled by my bank so the seller could not process my transaction. I informed my bank the next day regarding the problem through phone banking and I was assured that my...
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Bishan Kumar Sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Current opening complainant

Address:Faridabad, Haryana, 121008

Dear Sir,

We Shivam Engineers Faridabad approach at your Sector-29, Faridabad branch for current opening request we had submit the cheque which was return due to sign mismatch then we had submit Cash Rs. 11000/- for opening the a/c than branch manager ask us your verification pending we can't open the same. We are regret that the attitude and behavior of the Branch manager was not so good he had talked with us very bad manner...
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A
AbrahamD2
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OTP not generated

Address:Mumbai City, Maharashtra, 400053
Website:axis bank

I have changed my mobile number. It is got updated in bank records. I am not receiving the OTP on my new mobile number . This has been pending from last 6 months. It is very disappointing as this has been pending from last 6 months. I have tried all the possible options with no luck. Please help on the priority. I am getting all the messages on my mobile other OTP......
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A
AbrahamD2
from Mumbai, Maharashtra
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Payment deducted from account

Address:Mumbai City, Maharashtra, 400053
Website:Yes bank

Application reference number 16-[protected]
iven name Abraham
Service type fresh
Type of application normal
Fee (Rs.) 1500.00
Payment status (Internet banking) failed

My payment has been deducted from my account but this is showing failed.
Its been 3-4 days no service is being provided to contact to sbi and we try to contact them they are not giving good response, please email me how...
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Swagato Kabiraj
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but recharge not done

Address:Kolkata, West Bengal, 700037
Website:Www.consumerscomplaints.in

Hi im soumitra kabiraj, i did a recharge of bsnl from paytm.Just after it is done message came that money had been deducted but recharge is not done.i emailed paytm about it and they told me that they did not get any final confirmation from bank.it is 24 hours and still bank had not confirmed them .it is quite disgusting and really unhappy with it.my a/c is 154345.try to resolve it soon....
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D.DESHAKUMAR
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Axis bank network problem bounced my ecs

Address:600043

I have a current account in Axis bank pallavaram branch(chennai) i have Tatacapital loan ECS of Rs.20340 on 9th of every month but this month even though i had sufficient amount in my account till today my ESC is bounced...I spoke to nearby branch (pallavaram) they are telling me that monday was network problem through out India so it is bounced...

1.I had sufficient balance but why it is bounced?

2.Axis bank...
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dkmishra1967
from Noida, Uttar Pradesh
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Amount is not received

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.axisbank.com

Mid : [protected] tid 67310131
Dk roadlines a/c no. [protected]

There is problem that i have not received amount in account.
By edc swap machine from credit card.
Ok...
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sathiaxis
from Mumbai, Maharashtra
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Waiting for sanction of top up loan

Address:Anantapur, Andhra Pradesh, 515004

Sir i applied for topup loan on 24.3.2016 through venkat mallesh, home loan ececutive axisbank anantaput but not sanctioned till now. He is not responding since 20 days. He won't lift phone when i call. Though i gave him all documents loan not sanctionef...
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