Axis Bank Complaints & Reviews

My a/c no [protected], ambattur branch, i was asked by mr.Arun ganesh of ambattur axis bank employee to invest for my daughter in a children saving scheme. He said i will get 14% interest for the money invested when my daughter is 18 years old. I invested rs. 50000 and the amount was deducted on 8.12.2015 (Setu/stp15d296361/nfo/a040544). I have not received any acknowledge (Receipt) for the amount deducted nor any scheme certificate for the same. I want immediate action for this problem. I want my scheme certificate or bond immediately or refund of the amount with interest.

Mr.Arun ganesh on asking is not providing any further details.

Hi,

My acct number is [protected]. I need new debit card and cheq book for my account. I have surrendered my old debit card & cheq book at the time of account closure. Now my acct has again active and i need the debit card & cheq book.
Kindly resolve the isssue.

Regards
Kiran ks
[protected]

My Axis A/c No is - [protected] and my Debit card number is [protected]. Today made an attempt to withdraw Rs.2000/- from Madurai - Sellur ATM ( Opposite to Saraswathi Theatre) around 1.45 pm. Amount not disbursed but debited from my account. Kindly look into this and facilitate to return the same, pl.

I lost my atm card of axis bank in the evening of 9 april 2016 after about 9:00 pm then in the morning of 10 april 2016 i got a message for debited of 5000/- rupees from my account at 8:46 am even there are no information regarding the pin number on the atm card .
How is it possible without pin number?

I am saddam Hussen and I am give current a/c money your. employees there are give one recipet but my a/c not open that is problem that person not give response and not give also manage please give me best results
A/c name by open Mrcapital
And amount 11500/_
Date 17/3/2015
Brach mp nagar zone 1 bhopal mp
Please give me best results

Hello today[protected], I deposit a cheque with the amount of Rs. 170000 for cash withdrawal in axis bank near, Uttam Nagar, New Delhi. Banker have not accepted the cheque and said that it is old cheque and u can withdraw cash only in base branch. My father have withdrawn 3 lacs in bihar branch in the march by filling up the same cheque so it's humble request for you please take action on this I m very thankful for you please short it out my father have a account in your bank for many years but this time only my father is facing problem ...

Credit card detail statement not showing in both my net banking& mobile banking page. Getting frustrated with your service.Whenever i want to see my unbilled transaction on my credit card i can't see that on any of your applications either Net banking or Mobile banking. Kindly resolve my issue & provide a solution for this as i am getting frustrated & soon i have to change my credit card provider if this continues.

Account no[protected]
ID no[protected]
Hello yesterday I deposit a cheque with a amount of 4800 in axis bank near, trinity, bangalore and it's already more than 24 hrs but I didn't get the amount in my account so it's humble request for you please take action on this I m very thankful for you please short it out I have a account in your last one year but this time only I am facing problem ..

I request to my cradit card bill conversion to emi my bill is 38690 and card no.[protected] this request is fill to net banking 02/04/2016 and axept to and you send me a msg your appliton converted to 18 emi interst 1.5%pm and your fee is 580.48 you are reject my appliction and full amunt dudect my account[protected] so request you recradit money and selow my problum

Dear sir/ mam

i am having saving account with axis bank from more than 4 years. I have applied for credit card in Ujjain (M.P) branch of ankapat marg, application no :[protected]. I have not received my card yet as joining charging fees already charged on 18 Nov 2015.The executive who filled my form has entered wrong information like mobile no. and address.even i am not aware that axis bank has issued mi card one day when i saw online my bank account i saw active credit card in my online banking.
finally i called axis bank branch from where i applied they don't reply mi as they even don't aware who filled my form an all this show how axis bank is working and after 2 - 3 days they give mi customer care number i called them now they are saying after all verification that coz you are not calling from you registered number we can't help you.
i told them the executive has entered my wrong information but they don't help and the problem is with this customer care center every time u called the new executive will received your call and u have to tell him story again and again.

finally one executive told mi to mailed on [protected]@axisbank.com from registered mail id with id proof they will help you. i have send them mail on 18 march and i got replied from Parvathaini Surya Prasana
(Customer Service ) sorry to inform that your credit card application with reference number 365399 is declined due to untraceable.
again, i send them mail that card is active on my bank account and i got reply again from new executive Gangamma C A Customer Service that you will be happy to know that your credit card application has been approved.
Our records show that your credit card was not dispatched through as your address as the address was unlocatable. Kindly request you to confirm your complete mailing address along with 6 digit postal code.
finally, i have send them all details on 21 march but no response now i am mailing them daily from 21 march 2016 but they are not giving any reply.

i am just worried about this kind activity which leads fraud and i have not expecting this from axis bank, this show how irresponsible working pattern of axis bank. i need help from you forum as axis bank show their working culture. pls help mi its almost 5 months from date of issued.

application no:[protected]

reference number[protected]for mail)

regards
abhishek vyas

Date: April 07, 2016
To,
The Concerned Official
Reserve Bank of India
6, Sansad Marg,
New Delhi-110001
Dear Sir,
This is to inform you that I Sunaina Dubey (Axis Bank Account Holder- A/c No- [protected] & Customer ID[protected] hereby wish to draw your kind attention towards the fraud happened with me.
I Sunaina Dubey on dated 20/02/2016 went to Canara Bank ATM (ATM ID[protected] at Naraina Vihar, New Delhi to withdraw Rs. 4000/- (Four Thousand Only) from my Axis Bank Account (details mentioned above) however the Cash transaction was not successful due to some failure at the ATM but during the said duration I have received the SMS from Axis Bank stating that the transaction was successful and neither I have received the transaction slip from the ATM. Furthermore to cross check I once again did a transaction of Rs. 200/- and same thing happened (Transaction was unsuccessful however the SMS for successful transaction received). PLEASE FIND ATTACH THE TRANSACTION SLIP FOR RS. 200/- for your reference purpose
I have escalated this matter to Axis Bank at their respective Customer Care numbers however no satisfactory response from their end is received till yet. I have requested them to kindly check the CCTV footage of Canara Bank ATM but my request and repeated approach went in vein everytime. Since the incident date I have been continually approaching them to solve this issue but the kind of treatment I have received from Axis Bank has harassed me to the core.
Sir please note that I been a middle class working women have the important of every single amount that I have earned. This Rs. 4000/- + Rs. 200/- means a lot to me and loosing it without at my any fault is a pure state of distress.
I would humbly request you to kindly take the appropriate action on this and help me in getting over this situation.
Regards


Sunaina Dubey

My contact number is [protected]
axis had issued me the credit card but i not used ...Every time money has debiting from my a/c
last time also rs 5000 had been debit but i had intimate branch but no response from bank...So i want to appeal my complaint...
Plz stop my credit card last time also i had given complaint to branch and customer care they told me that ur credit card has been closed...But in real it has not close everytime money has been deducted
so plz deactivate my credit card...
And refund all money which is unncessary deducted from my a/c
plz i had not use the atm so how could i will suffer the loss

My name jitendra kumar joshi cust id[protected] email jitendra.[protected]@gmail.com maine company me 40 phone lagane per bhi 10 min aayega 5 min aayega kahte plz help me

Hi axis bank,

A​ wrong cheque of r.S 7376 has been deducted form my saving account- ********2435769.

I never singed any cheque to anyone for this amount. I believe this is wrongly deducted, please rectify as soon as possible.

If you say that i have singed this then please send me scan copy of cheque.
​
Detail -

06 apr '16 brn-clg-chq paid to thdc facility manage - 7, 376.00​

You can reach me at +91-[protected]

My account number [protected] and I have taken personal loan and emi of RS.9696/- deduct 01 of every month but month of April salary has credited on 04.04.2016 and sufficient balance on same date but they have debited 10262/-.

I have applied for a personal loan on 1st week of Mar 2016. after that i received a sms on 24/3/16. They have collected the post sanction documents on 26th and after that no response. 28th i called them again they said there is a rate revision in my loan and asked me to sign fresh set of documentation. After that no response from Axis bank.
I went on 30th march to there office directly to find out the status of my loan. They said they are closed for the month will resume on april 2nd. Till now iam clueless about the loan disbursement. This is one of the worst service from a bank which is taking nearly 20 days for a loan process and no information to client.

Sir,

I am adoni shoeb ahmed and i have a salary account in axis bank with a/c no: [protected]

I have made a neft transfer on 30th jan, 2016 of rs.3000/- to others account through mobile banking. Transaction got failed. I called customer support and they said that after verifying transaction got failed and you will get the refund in 3-6 working days.
So, i made the transaction again and this time it got transferred successfully.

I was contacting axis bank from the past 2 months however every time they will regisgter a complaint and say our backend team is working on it and will will revert back as soon as possible.

Please help me in getting my money back. They are delaying that as if it is their money.

To whom so ever it may concern!!

I am an unfortunate customer of axis bank who got trapped to take home loan from your bank!!

Myself aditi from mumbai who applied for home loan in the month of december 2015 with the promise from your agents that it takes only 5 working days to process the loan, but till date you bank has not dispersed money and still processing papers and what not… my builder has been really supportive all this while giving you bank time but now they have given us warning of 18% interest on the demand.

Be assured that interest axis bank will have to pay on my behalf because of the delay and lethargic attitude of your people, ever though axis bank is full of bunch of incompetent people who did not get job anywhere so axis employed them!!

Have made complaints on your toll free but no one cared to look into my case, i am forced to take another root if this matter is not resolved.

Have requested by builder also to black list from their list and not to recommend you guys to their customer, and to which they actually gave a positive signal. Even the people involved from builder side are shocked with the number of follow up that they need to do from you in comparison to other banks.

Your people tell us that some papers are pending from builder and when builder follow up from them the agent informs them that we are delaying in paper work!!

Will anyone care to tell that does it take 4 months for loan processing, i did not go to sbi as your agent told me it takes 15 days they are slow and we will process it within 5 working days…. I am sure sbi would not have taken 4 months how close they may be!!

I was told that there is no processing fees for axis there is a offer going on whereas rest bank will charge you 9k when they were selling me home loan, and at the time of signing the documents they gave us 17k estimate of loan processing fee. When we cross questioned the people involved suddenly that fee dropped to 11k. Wow how flexible you people are 10 min discussion an agent has authority to give discount of 6k on processing fee!!

All this i am writing to you coz now is 18% interest on demand is not what i am going to pay the builder, so keep the money ready to handover to my builder because of your lazy, incompetent, dishonest employees/agents!!

Builder crm and myself along with my husband informed your agent to disperse the money any how in the month of march and are regularly following up with your employee and agents involved, to which your team told us last week that bank freezed all the accounts from 23rd march without any prior intimation because of which your loan amount will be dispersed by april 2ndand since today morning your team stopped taking our calls. Don’t you guys inform your employees and suddenly stop processing loans one fine day…

I need response from your management now, tired of talking to these agent! Will have to take support of govt. Bodies and consumer forum if i don’t hear from anyone before end of the day. Because of you top management people i am under pressure from our builder, they have taken all the documents my registry, loan applications and now they are asking us to contact dsa and not bank to resolve the concern. Your people are actually forcing us to goto police and take legal action against axis bank, you have taken my property documents 2 months back and till not did not disperse the loan also.

Person responsible- axis bank employee
Manoj kasare
Sm - mortgages


Thank you once again for this mental harassment!!

Dear sir my name is Qureshi firoz & my account last four digits are 1080 my account has been marked lean for 24828 Rs due to non payment of credit card bill but they deducted 19149 Rs on 10/02/2016 & my account was in -5679 Rs that they deducted on 8/03/2016 at that time the payment of my card suppose to get clear but again i am getting a message that your payment is due of 5679 RS i am getting the bill in that it showing only 19149 Rs is received to credit card dep when i call customer care on credit card dep they said that sir we got only 19149 Rs only we didnt receive rest & transferred the call to savings dep there the said sir transaction happened of 5679 Rs its showing plz talk to our collection officer Named Mangesh Pawar Tel no [protected] he never picked up the phone so i kindly request plz look into this and clear my due & lean or else i will close the account in axis bank Plz contact me on [protected] firoz

I had installed lime wallet from axis bank . Since i received a msg from axis bank on release of new application . I had transfered rs .27000 in to wallet to purchase a electronics through amazon and snapdeal . But when ever i try amount will be deducted from app but not reflect in amazon or snapdeal acc. And after 16 days again it il get reflect in wallet . This was happening for last 4 months . And i had exhausted calling lime wallet cust care and axis bank cust care . Very very very worst experience with axis bank in the tambaram branch also .
Lime wallet reg no is - [protected]
Email id - [protected]@yahoo.com

Pls help me to get my mobey back . Since am paying interest to same axis bank credit card division for same .

Pls contact me in [protected]/[protected]