[Resolved]  Axis Bank — your a/c 198798 is debited by rs. 118 on 19jun19. avbl bal: rs. ****. info: sign. verf. chrgs mandate regst/ stop.

Hi, I got a mail today regarding deduction of charges which is as stated

"Your A/c 198798 is debited by Rs. 118 on 19Jun19. Avbl Bal: Rs. ******. Info: Sign. Verf. Chrgs Mandate Regst/ Stop. "

What for this charge is?? Kindly arrange for reversal, since it's not applicable.

Hope this issue will get resolved ASAP.
Regards

Anish Kumar
[protected]@gmail.com
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Jul 23, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2019
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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Sir, As desired my registered contact detail is:

Mob No. [protected]
Email- [protected]@gmail.com
Axis Bank Customer Care's response, Jun 21, 2019
Verified Support
Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link https://application.axisbank.co.in/webforms/axis-support/issues/Bank-SB-AccountCharges.aspx. Regards, Team Axis Bank
I got massage that your balance is debited with RS.354. The reason is mentioned that APY PENALTY FOR JAN 2019. I really don’t understand what is this. And why my balance is deducted for without any reason .so I would request you to plz refund my money from axis bank.

Axis Bank Customer Care's response, Jun 20, 2019
Verified Support
Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Don't get my.money through atm but money has been cut my account what this nonsense please refund my money 2200 i never except this is too i complaint your manager please refund my money withing 24 hours
Axis Bank Customer Care's response, Jun 21, 2019
Verified Support
Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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