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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 249

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S
from Mumbai, Maharashtra
Jul 2, 2019
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Address: Rajkot, Gujarat, 360005

The amount of Rs. 3300/- is deducted from my account without any Authorisation. I called up Axis customer care for reporting fraudulent transaction and it took almost 5 minutes for executive to take the call. Axis Bank should take up this service quicker cause someone's account can be just 0 due to this deficiency. I was informed that the amount is deducted on account of Google pay/play. That too without Authorisation. I need amount to be reserved asap
Axis Bank customer support has been notified about the posted complaint.
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    M draj SINGH
    from Mumbai, Maharashtra
    Jul 2, 2019
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    My loan account (PPR[protected]is with Axis Bank Limited i paid the loan amount is the bank representative tolld me. I deposited 166 686 rupees in my loan account on 21st june 2019. But Bank is charging 69 rupees per day till now but the amount credited in the loan account same day. When I call customer care why I should pay the interest of loan after payment of the amount. He told me forcefully to pay the interest it is a fraud that is doing by Axis Bank. Why I should the pay interest after 21st june on that amount which I already paid.
    Axis Bank customer support has been notified about the posted complaint.
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      Akka zhimo
      from Noida, Uttar Pradesh
      Jul 2, 2019
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      Address: sec 18 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

      I have receive d a call from acis bank for one assistant service.I just don't want the subscription please cancel my subscription for my Axis Master card ending with 5874 the money had already been charged @1799
      Hence please cancel the subscription and refund the same amount in my account i am waiting for the confirmation of relaxation of this service and also refund the [protected]@1799
      Axis Bank customer support has been notified about the posted complaint.
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        Virenderbhardwaj
        from Noida, Uttar Pradesh
        Jul 2, 2019
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        Address: Shimla, Himachal Pradesh, 171009

        Dear sir/madam,

        With due respect, this is to bring about your kind notice, that i made a payment of 3000 inr against axis bank credit card ([protected]) by[protected]. After that the later card was permanently blocked and bank has issued me new credit card. But after almost more that three (3) years, i received a credit card e-statement from the axis bank of the mentioned blocked card which stated 3000 inr due payment against it. When i called up the bank authorities (Customer services) they conveyed it to me that at it is a excess payment they have received for that credit card and they assured me that they will return it by dd, but instead they credited that amount through online transaction to my frozen account/suspended account associated with the later credit card, which has a balance of around minus (-) 1800 because of that around 1200 inr got deducted.

        When i again asked them why did they do so in-spite of the confirmation they have given me that money will be refunded by dd. Sir/madam with your esteem permission i want to make few of the point:

        1) why it took almost three and half year for the concerned bank to notify me about the over payment against credit card.?

        2) if a bank customer by any means fail to make a payment of credit card by due date, then banks charged him with a heavy interest rate per day. So in this case, will bank do the refund with same interest rate to me for those three and half years?

        Good self is requested to kindly look into the matter and help me to get my money refunded with appropriate interest rate.

        You kind intervention and acknowledgement is highly awaited in this regard.

        I shall be highly thankful to you for this act of kindness.

        Yours sincerely
        Virender bhardwaj
        [protected]
        Email: [protected]@rediffmail.com, tarunb. [protected]@gmail.com
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 02, 2019
        Axis Bank Customer Care's response
        Hi, we have tried reaching out to you today, however, the call went unanswered. Request you to share with us a preferred time to contact. Regards, Team Axis Bank.
        Jul 03, 2019
        Updated by Virenderbhardwaj
        Dear Axis Bank Team, you can contact me by any time you like .

        Virender Bhardwaj
        [protected]
        I'm visit the bank and request the cheque collection manager. Stop the ecs my account.
        Manager tell me your ecs stop not possible.
        You close your account my Branch.
        C.id[protected]
        Mobile [protected]
        Axis Bank Customer Care's response, Jul 3, 2019
        Verified Support
        Hi, we are here to help. Please share the exact address of the Axis Bank branch visited via DM for us to check and assist you at the earliest. Regards, Team Axis Bank.
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          G
          Ginnu143
          from Jind, Haryana
          Jul 2, 2019
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          Address: #6sugar mill colony, Kurukshetra, Haryana, 136135

          I received mail from vinita verma regarding axis bank for the post of operation manager she offered me job about my nearest location she asked me submit rs. 2550 as registration fee on[protected] i'll paid after that i received another call regarding axis bank for telephonic interview i have cleared. After some days i received call from hr ajay singh from axis bank he held my online test i have passed this test and he asked me rs.7500 for document verification and screening. But i didn't paid again.
          Axis Bank customer support has been notified about the posted complaint.
          My very imp document accidentally slipped inside when I kept I on top of atm
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            A
            AroraBoyLucky
            from Noida, Uttar Pradesh
            Jul 2, 2019
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            Address: 152 Street no. 1 Bhiwani Enclave, Gurgaon, Haryana, 122001

            I have noticed that axis bank is very frequently deducting money and rewards points from my account without any specific reasons by just remarking "expired" which is not even according to the terms & conditions of axis bank in this regards.

            They have clearly mentioned on their website that rewards points having a validity of 3 years and if there is no transaction in 365 days such as no earning, redemption or inactivity of account, it can be expired but there is nothing like it with me but still they are deducting my rewards points regularly.

            I also tried to speak to axis bank cce but they (Mr ajmal) said that he is unable to do anything and i need to visit bank directly, why?? Why they have given phone lines then? He has not given any answer as well as their twitter handle @axisbanksupport @axisbank.. They are not supporting so please help.

            Attaching few of screenshots but we have a full statement that i can upload here to proof of what they are doing with me

            Thanks
            Anil kr arora
            [protected]
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 02, 2019
            Axis Bank Customer Care's response
            Hi, we refer to our today’s discussion, be assured we have noted your concern raised to us and will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
            Verified Support
            Jul 10, 2019
            Axis Bank Customer Care's response
            Hi, we refer to our detailed conversation on the edge points, please find the attached link https://application.axisbank.co.in/webforms/axis-support/issues/AxiseDGERewards-RewardPointsExpiry.aspx for further clarification. Regards, Team Axis Bank
            Jul 10, 2019
            Updated by AroraBoyLucky
            Ref your link posted above in response to my query and complaint, your own policy T&Cs says
            "Points will also expire in case there is no account activity over a period of 365 days. E.g.: If you have not done any earn transactions, redemptions or have not logged in to your account for a period of 365 days from your last transaction, your points will expire on the 366th day."

            However, there is nothing like inactivity of my account because there are many or regular transactions of my rewards points as I am earning and also there is redemption within the period of 366 days.

            I have attached few images which will evidently say how you are making us fool and not giving me the resolution

            I cant attach a document otherwise I would have attached a statement of account that I have downloaded from my Axis Edge Account few days back. And you can deny of your own policy rules and this statement.

            So, the resolution hasnt been provided and My points that you have deducted was not according to your own terms and policy.

            I request you again to give my deducted rewards points back. Thanks

            Jul 10, 2019
            Updated by AroraBoyLucky
            Now you have to say how can you overrule your own terms & conditions and the statement of my rewards points as attached above which clearly says about full activity and transactions / earning points and redemption. This is not first time that you have done here but deducted points many time before by just giving remarks of "EXPIRED" which is not at all as per your own terms.

            I request respective forum authorities to look at this matter and help me to get justice, please.

            Regards
            Anil Arora
            Jul 18, 2019
            Updated by AroraBoyLucky
            Hi I am waiting for the resolution till now and Axis Bank has stopped responding even are not replying to my complaints, twitter complaints.
            Hi Sir,

            Debited messege : PUR /GOOGLE *California/[protected]

            without any otp debited 588 rs from my account.
            so i request you to return back my money.I havent visited any websites or purchased anything still debited from my account .

            Thank you
            regards
            Ganesh Karaspalli
            Axis Bank Customer Care's response, Jul 10, 2019
            Verified Support
            Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately.
            Regards, Team Axis Bank.
            Dear sir,
            Please stop payment by diducting my account, No is - [protected].
            Sanjay D Mundlik.
            If it is activate by mistake so please stop it .

            Regards,
            Sanjay mandlik
            [protected]
            [protected]
            Axis Bank Customer Care's response, Jul 10, 2019
            Verified Support
            Hi, thank you for reaching out. Please elaborate on your specific query via DM for us to assist you. We are here to help! Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            In my credit card bill on 19 June shows 700 charge against late payment but I have already paid bill on 1st of June.
            Axis Bank Customer Care's response, Jul 10, 2019
            Verified Support
            Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/issues/Cards-ChargesandFees.aspx Regards, Team Axis Bank.
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              palak patel9033
              from Amritsar, Punjab
              Jul 2, 2019
              Resolved
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              Address: Vadodara, Gujarat, 390025

              Hello, i have applied for axis bank neo credit card but still i have not received any response and when i talk to customer care that time i get same response we cannot fatch the details of application due to technical problem.

              Axis bank takes too much time for credit card application
              Credit card application reference no.
              C1-[protected]-c1
              And this application applied by customer representive through tablet and upload document

              I want exact status of my application
              Jul 2, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Jul 02, 2019
              Updated by palak patel9033
              i want status of my application no. C1-[protected]-C1
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                S
                Suresh kumar RG
                from Delhi, Delhi
                Jul 1, 2019
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                Resolved

                Hi my name is rg suresh kumar, i have used credit card of axis bank from last 1 year i made my payment regularly but suddenly my financial condition has gone down i lost my job. I can't pay dues right now because i am out of money. I requested hdfc recovery agents to give me sum time if i get extra money then i will pay dues but hdfc agent calling my family & friends for payment now i am no more in social standing also all my friends family know my condition i requested not to call. My family friends and other but then to they called again again now i am no where bcoz of axis bank agents. They are calling me continuosly & torturing me.
                No one is not giving me loans & no social respect, my family & friends are not talking with me. Pls stop doing harrsment nothing left in my life now bcoz of axis bank my email id is [protected]@gmail.com. Expecting positive reply from you.
                Aug 16, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 01, 2019
                Axis Bank Customer Care's response
                Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                  Shipra Sonam
                  from Delhi, Delhi
                  Jul 1, 2019
                  Resolved
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                  Resolved

                  Address: Gurgaon, Haryana, 122016

                  Hi
                  My ticket against PNR Number: [protected] has been canceled successfully as per my request on[protected]. And the refunded amount of Rs. 1235 has refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1235.0 has been processed from the IRCTC. But, I didn't get my money back in my account from the bank. Even, there is no toll-free numbers or email is available to contact with c.care of Axis bank. The c.care number is provided by the axis bank, never connect.

                  Transaction detail:
                  Account Name: Shipra Sonam
                  Account Number: [protected]
                  IFSC Code: UTIB0001527
                  BANK RFND TXN ID - 85215229177925163274980
                  Jul 11, 2019
                  Complaint marked as Resolved 
                  Resolved
                  Axis Bank customer support has been notified about the posted complaint.
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                    MariaRoselineRani
                    from Bengaluru, Karnataka
                    Jul 1, 2019
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                    Address: TC PALYA, 560036

                    Hello sir/madam,

                    I am maria, holding saving account in axis bank, this was my salary account, currently i am not working, but every month consolidated charges for a/c has been levied on my savings account, at present my account balance is minus balance, please confirm why this charges on my account... And also pay back the amount which you have deducted from my account, i have maintained some amount in this saving account for my expenses but it has been deducted completely and showing negative balance, please check asap and do the needful.

                    Thankfully,
                    Maria
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 01, 2019
                    Axis Bank Customer Care's response
                    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
                    Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                    Jul 01, 2019
                    Updated by MariaRoselineRani
                    Hello,

                    Thanks much for the response...

                    I hold axis bank zero balance Account, per this service, No need to maintain minimum balance, can you confirm me, if I need to close my account, as I will not be able to maintain the balance in my savings account, as I am unemployed...
                    I hold axis bank zero balance Account. As per this service, No need to maintain minimum balance, but still it's deducted, can you confirm me.
                    I am not joining axis young bankers program but i paid caution fee how to get the axis young bankers program caution fee 10000rs
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                      sharmakvinod
                      from Noida, Uttar Pradesh
                      Jul 1, 2019
                      Resolved
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                      Resolved

                      Address: Swasthya vihar, New delhi, 201301

                      This is regarding annual debit card charges deducted from my account.
                      First deduction was on 26-Apr-19 and 2nd was on 27-May-19.
                      I logged SR 51263545 and 52790110 for reversal of deduction. Today when i called customer care for status i was informed reason for deduction :
                      -My account was changed to normal from priority
                      -2nd deduction as bank replace my old card with new chip card on RBI guidelines in 2018.

                      My question is :
                      -I haven't made any request for card replacement so why annual fees deduction 2 times.
                      -IF card is replaced then how can bank charge for previous as well as new card
                      -Secondly, I was issued with priority debit card though as per bank customer care my account was changed from priority to normal in 2017. If account was changed to normal then why priority card charges is deducted.
                      - Also if account was changed from priority to normal then why priority debit card was issued in 2018.

                      So would request bank to reversal the charges. thanks in advance
                      Oct 2, 2021
                      Complaint marked as Resolved 
                      No response
                      Axis Bank customer support has been notified about the posted complaint.
                      Your a/c xxxxxx is debited by rs. 118 on 25june19. Avbl bal: rs. Xxx. Info: sign. Verf. Chrgs mandate regst/ stop. Call xxxxxxxx for dispute

                      Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?for futher contact my mobile no is [protected]
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                        mohammed ali
                        from Hyderabad, Telangana
                        Jun 30, 2019
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                        Address: Hyderabad, Telangana

                        Hi,

                        I received a call from axis bank regarding to upgrade a credit card, i said not interested again their called me and their forced me to upgrade. Their charge me 750 rs and their given me the offer, that if i purchase 3 item from flipkart with in 45 days any cost. So i have purchased 3 items from flipkart with in 45 days. I called to axis bank regarding coupon their said, with in 1 month you will receive upto 8 months completed, still now i did not received a coupon, when i call their are saying this month end, again i called their said already we have forwarded to your mail, i said regularly i am checking mails i did not then ok i will raised this complaint with in 4 working you will receive, again i called sir status is showing its resolved i told with out my conformation how you are closing. Ok sir i will raise this issue.

                        Like this their are playing the game. I forwarded a mails, chats calls but no response. And i wasted more money to calling them for each call i am spending 50rs per call their keping on hold to connect like this.

                        Recently i again i called their forwarded a coupon numers when i use it its showing zero balance in your gift card. Again i called their are repeating same. Ok i will raise this issue wait upto workingdays.

                        Important thing all customer care numbers and email ids are not working.

                        Regarding buzz credit card upgrade

                        Complaint no: 51601672, / 52049068, /
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 01, 2019
                        Axis Bank Customer Care's response
                        Hi, we wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank
                        Jul 03, 2019
                        Updated by mohammed ali
                        I am listening this word from 8 months. how much big issue is this its a long time to resolve. i spend a lot of money also while doing a calls to you each and every call i spend 50rs per call while placing on hold and beasy. simply you peoples wasted my time and money. for upgrade u have charged 750rs 400 to 500 rs i spend in flipkart and for calls i have spend 400rs refund all this amount and i don't need coupon because you peoples are unable to resolve this issue. this is my final
                        Hello, i have applied for axis bank neo credit card but still i have not received any response and when i talk to customer care that time i get same response we cannot fatch the details of application due to technical problem.

                        axis bank takes too much time for credit card application
                        credit card application reference no.
                        C1-[protected]-C1
                        and this application applied by customer representive through tablet and upload document

                        i want exact status of my application
                        Axis Bank Customer Care's response, Jul 3, 2019
                        Verified Support
                        Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/product/TrackYourApplication.aspx Regards, Team Axis Bank.
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                          Bhardwaj Ji
                          from Mumbai, Maharashtra
                          Jun 30, 2019
                          Resolved
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                          Resolved

                          Address: Kameshwar Nagar, Kothara, Abdasa, Kachchh, Gujarat - 370645, 370645

                          Please help me ..
                          My detail
                          Name Rajesh Bhardwaj
                          Axis Bank. [protected]
                          Ifsc code. UTIB0000460
                          Address mundra port kutch gujarat
                          Salery account ..
                          Now salery not come.

                          Credit card issue march 2019
                          Bill generate 15 June 2019
                          I have try to pay this amount many times but failed .
                          Then I went in axis Bank bhuj branch jubelly chowk
                          Branch staff say me as your account friz..
                          And we did not received your payment.

                          Then I say ..as how axis Bank generate credit card facility ..it is very bad bank.
                          Fraud bank..
                          Last date of deposit is 5july..
                          Please help me
                          As regards
                          Rajesh Bhardwaj
                          [protected]
                          Aug 4, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 01, 2019
                          Axis Bank Customer Care's response
                          Hi, we are here to help! Please elaborate your concerns so that we may assist you at the earliest. Regards, Team Axis Bank.
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                            Divyaram
                            from Mumbai, Maharashtra
                            Jun 29, 2019
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu

                            Today i received from main branch for credit card verification ander he said in your card reward points was received please mom you just purchased the reward points towards online purchase or a for you this convey that into outstanding amount pay ok then i will confirm ok i need to close my credit card you just make it to the that process and he said all the process i just co-operate because i need to close my credit card but last mint i received messages then only we check my messages know i was cheated by that call that was fraud call another call from axis bank he said blocked up card but i don't know how both was fraud. Pls please check ok i can't not able to pay the full amount i can but only pay my outstanding amount of 17000 i cannot able to pay the cheated amount of 29000 because my family situation was very poor i cannot able to pay online cheat amount
                            Aug 5, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 01, 2019
                            Axis Bank Customer Care's response
                            Hi, please refer the following link https://application.axisbank.co.in/webforms/axis-support/product/edgerewardpoints.aspx for information on the same. Regards, Team Axis Bank.
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                              satishsharmaus
                              from Rewari, Haryana
                              Jun 29, 2019
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                              I am really surprised that payment receipt has not been generated after successfully payment made by my citibank credit card through your axis bank gate way — bank gateway : on[protected] evening time, as per details mentioned below.

                              Everything including opt was filled up correctly and even got a message of successfully made to smcd from citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

                              Your sdmc transaction ref no (For future correspondence) is : 2779851 — generated at the starting of process.

                              Axis bank ‘s application urn:[protected]For future correspondences, generated at the time of making credit card payment)

                              Amount paid : rs 1001 (As demanded by system)

                              City bank credit card no - xxxx xxxx xxxx 4892

                              Date of payment: 21st june, 2019 evening

                              Property id :[protected]

                              Name : satish chander sharma
                              Cell: [protected]
                              E mail : [protected]@yahoo.com
                              Axis Bank customer support has been notified about the posted complaint.
                              Jun 29, 2019
                              Updated by satishsharmaus
                              NUMBERLESS COMPLAINTS HAVE ALREADY BEEN LODGED IN AXIS BANK SINCE THE DATE OF MAKING PAYMENT OF PROPERTY TAX THROUGH AXIX BANK GATE WAY ( WHICH IS ONE OF THE WORST GATE WAY 0 ON[protected] AS PER DETAILS AS UNDER :-
                              I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

                              Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

                              Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

                              AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

                              Amount paid : Rs 1001 ( as demanded by system )

                              City bank credit card no- xxxx xxxx xxxx 4892

                              Date of payment: 21st June, 2019 evening

                              Property ID :[protected]

                              Name : SATISH CHANDER SHARMA
                              cell: [protected]
                              e mail : [protected]@yahoo.com
                              Jun 29, 2019
                              Updated by satishsharmaus
                              I HAVE SENT MANY E MAILS TO --- ajesh.[protected]@axisbank.com, circlenodalofficer.[protected]@axisbank.com, [protected]@axisbank.com and copy to many officers of south MCD like - [protected]@gmail.com as we;; as to commisioners, deputy commissioners in their e mail BUT NO BODY BOTHERED TO REPLY ME SINCE[protected] AS SYSTEM OF GRIEVANCES CELL IS TOTALLY FAILED IN THE CAPITAL OF INDIA, WHEREAS CONTINUOUSLY SINCE[protected] I AM REPEATING THAT 30TH JUNE 2019 IS THE LAST DATE TO AVAIL REBATE FOR SUBMITTING THE PROPERTY TAX FOR YEAR 1019-20, BUT NONE OF THE OFFICERS OF AXIS BANK - GATE WAY AND NEITHER THIS WORST DEPARTMENT OF SOUTH MCD IS RESPONDING MY NUMBERLESS E MAILS SICE 21ST JUNE 2019 . ONCE AGAIN AXIS BANK MAY TAKE STRONG ACTION AGAINST THE CULPRITS OF BANK, WHO ARE NOT MAKING ME A COURTACY CALL EVEN AS PER DETALS MENTIONED ONCE AGAIN AS UNDER :--
                              I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

                              Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

                              Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

                              AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

                              Amount paid : Rs 1001 ( as demanded by system )

                              City bank credit card no- xxxx xxxx xxxx 4892

                              Date of payment: 21st June, 2019 evening

                              Property ID :[protected]

                              Name : SATISH CHANDER SHARMA
                              cell: [protected]
                              e mail : [protected]@yahoo.com
                              Verified Support
                              Jul 01, 2019
                              Axis Bank Customer Care's response
                              Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                              Verified Support
                              Jul 01, 2019
                              Axis Bank Customer Care's response
                              Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
                              Verified Support
                              Jul 01, 2019
                              Axis Bank Customer Care's response
                              Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
                              Jul 01, 2019
                              Updated by satishsharmaus
                              I am sorry to say that even after so many complaints these officers of AXIS BANK SEND THE CUT COPY & PASTE METHOD OF SAME REPEATED PARA OF MESSAGE WHICH FITS FOR ALL COMPLAIN HOLDERS, OTHERWISE THEY COULD SENT ME THE SOLUTIONS INSTEAD OR READING MY TWO PAGE LETTER OF COMPLAINT IN WHICH COMPLETE HAPPENINGS/ HARASSMENT FACED BY A SR CITIZEN OF 72 AGE HAS BORNE .
                              ONCE AGAIN I AM GIVING DETAILS AS UNDER -
                              SUBJECT : CREDIT CARD – NO RECEIPT

                              Payment of property tax made through AXIS BANK GATE WAY :THEIR ref no : URN : 50890244 for Rs 1001 on[protected] to South Delhi Municipal Corporation against property ID no :[protected]SDMC PROPERTY TAX TRANSACTION REF Id is : 2779851 ( which was generated and written to save for future reference ) BUT NO RECEIPT GENERATED AND LAST DATE OF 30 JUNE APPROACHING –

                              DEAR SIR,

                              I AM REALLY SO SORRY TO BOTHER YOU HERE REGARDING MY GRIEVANCES MENTIONED UNDER ABOVE-MENTIONED SUBJECT . I HAVE SENT NUMBERLESS E MAILS AT [protected]@gmail.com but nobody bothered to reply me .EVEN AT GRIEVANCES MENTIONED IN PROPERTY TAX COLUMN, IT HAS BEEN REPORTED BUT SINCE 21st June 2019, it is showing as pending . I do not know who will take action in SMCD to solve my matter, I have sent numberless e mails to AXIS BANK AND SMCD SINCE MY RECEIPT WAS NOT GENERATED EVEN AFTER SUCCESSFUL PAYMENTS MADE BY MY CITIBANK CREDIT CARD ON[protected] .

                              I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

                              Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

                              Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

                              AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

                              Amount paid : Rs 1001 ( as demanded by system )

                              City bank credit card no- xxxx xxxx xxxx 4892

                              Date of payment: 21st June, 2019 evening

                              Property ID :[protected]

                              cell: [protected]

                              e mail : [protected]@yahoo.com
                              I ONCE ASK AND REQUEST WITH FOLDING HANDS NOT TO HARRASS ME EVEN AFTER 12 DAYS NOW BUT GENERATE THE RECEIPT AS I PAIF PAYMENT OF MY PROPERTY TAX THROUGH YOUR AXIS BANK GATE WAY FOR WHICH NUMBERLESS TIMES DETAILS HAVE BEEN MENTIONED AS ABOVE .
                              SATISH CHANDER SHARMA
                              CELL : [protected]
                              PL NOTE IT IS A FIXED LANGUAGE AND NO BODY IS CONTACTING ME AT ALL EVEN AFTER SO MANY COMPLAINTS
                              Jul 01, 2019
                              Updated by satishsharmaus
                              NOTE-- WHY DONT YOU SEND MY ALL DETAILS TO YOUR GATE WAY OFFICERS AND UNNESSARILY WHY ARE YOU HARRASSING SR CITIZEN OF 72 YEARS AGE. I HAVE GIVEN DETAILS NUMBERLESS TIMES BUT NO BODY SERIOUSLY READ MY EACH LINE GIVING AXIS BANK URN NO AND ALL REFERENCES ETC ETC
                              PLEASE DO NOT SEND ANY FOOLISH LIKS OF FRAUDS ETC BUT ASK YOUR GATEWAY OFFICERS TO SORT OUT MY SUCESSFUL PAYMENT RELEASED BY MY CREDIT CARD CITIBANK .
                              ONCE AGAIN I GIVE YOU DETAILS --
                              I am sorry to say that even after so many complaints these officers of AXIS BANK SEND THE CUT COPY & PASTE METHOD OF SAME REPEATED PARA OF MESSAGE WHICH FITS FOR ALL COMPLAIN HOLDERS, OTHERWISE THEY COULD SENT ME THE SOLUTIONS INSTEAD OR READING MY TWO PAGE LETTER OF COMPLAINT IN WHICH COMPLETE HAPPENINGS/ HARASSMENT FACED BY A SR CITIZEN OF 72 AGE HAS BORNE .
                              ONCE AGAIN I AM GIVING DETAILS AS UNDER -
                              SUBJECT : CREDIT CARD – NO RECEIPT

                              Payment of property tax made through AXIS BANK GATE WAY :THEIR ref no : URN : 50890244 for Rs 1001 on[protected] to South Delhi Municipal Corporation against property ID no :[protected]SDMC PROPERTY TAX TRANSACTION REF Id is : 2779851 ( which was generated and written to save for future reference ) BUT NO RECEIPT GENERATED AND LAST DATE OF 30 JUNE APPROACHING –

                              DEAR SIR,

                              I AM REALLY SO SORRY TO BOTHER YOU HERE REGARDING MY GRIEVANCES MENTIONED UNDER ABOVE-MENTIONED SUBJECT . I HAVE SENT NUMBERLESS E MAILS AT [protected]@gmail.com but nobody bothered to reply me .EVEN AT GRIEVANCES MENTIONED IN PROPERTY TAX COLUMN, IT HAS BEEN REPORTED BUT SINCE 21st June 2019, it is showing as pending . I do not know who will take action in SMCD to solve my matter, I have sent numberless e mails to AXIS BANK AND SMCD SINCE MY RECEIPT WAS NOT GENERATED EVEN AFTER SUCCESSFUL PAYMENTS MADE BY MY CITIBANK CREDIT CARD ON[protected] .

                              I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

                              Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

                              Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

                              AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

                              Amount paid : Rs 1001 ( as demanded by system )

                              City bank credit card no- xxxx xxxx xxxx 4892

                              Date of payment: 21st June, 2019 evening

                              Property ID :[protected]

                              cell: [protected]

                              e mail : [protected]@yahoo.com
                              I ONCE ASK AND REQUEST WITH FOLDING HANDS NOT TO HARRASS ME EVEN AFTER 12 DAYS NOW BUT GENERATE THE RECEIPT AS I PAIF PAYMENT OF MY PROPERTY TAX THROUGH YOUR AXIS BANK GATE WAY FOR WHICH NUMBERLESS TIMES DETAILS HAVE BEEN MENTIONED AS ABOVE .
                              SATISH CHANDER SHARMA
                              CELL : [protected]
                              PL NOTE IT IS A FIXED LANGUAGE AND NO BODY IS CONTACTING ME AT ALL EVEN AFTER SO MANY COMPLAINTS

                              I am sorry to say that even after so many complaints these officers of AXIS BANK SEND THE CUT COPY & PASTE METHOD OF SAME REPEATED PARA OF MESSAGE WHICH FITS FOR ALL COMPLAIN HOLDERS, OTHERWISE THEY COULD SENT ME THE SOLUTIONS INSTEAD OR READING MY TWO PAGE LETTER OF COMPLAINT IN WHICH COMPLETE HAPPENINGS/ HARASSMENT FACED BY A SR CITIZEN OF 72 AGE HAS BORNE .
                              ONCE AGAIN I AM GIVING DETAILS AS UNDER -
                              SUBJECT : CREDIT CARD – NO RECEIPT

                              Payment of property tax made through AXIS BANK GATE WAY :THEIR ref no : URN : 50890244 for Rs 1001 on[protected] to South Delhi Municipal Corporation against property ID no :[protected]SDMC PROPERTY TAX TRANSACTION REF Id is : 2779851 ( which was generated and written to save for future reference ) BUT NO RECEIPT GENERATED AND LAST DATE OF 30 JUNE APPROACHING –

                              DEAR SIR,

                              I AM REALLY SO SORRY TO BOTHER YOU HERE REGARDING MY GRIEVANCES MENTIONED UNDER ABOVE-MENTIONED SUBJECT . I HAVE SENT NUMBERLESS E MAILS AT [protected]@gmail.com but nobody bothered to reply me .EVEN AT GRIEVANCES MENTIONED IN PROPERTY TAX COLUMN, IT HAS BEEN REPORTED BUT SINCE 21st June 2019, it is showing as pending . I do not know who will take action in SMCD to solve my matter, I have sent numberless e mails to AXIS BANK AND SMCD SINCE MY RECEIPT WAS NOT GENERATED EVEN AFTER SUCCESSFUL PAYMENTS MADE BY MY CITIBANK CREDIT CARD ON[protected] .

                              I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

                              Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

                              Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

                              AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

                              Amount paid : Rs 1001 ( as demanded by system )

                              City bank credit card no- xxxx xxxx xxxx 4892

                              Date of payment: 21st June, 2019 evening

                              Property ID :[protected]

                              cell: [protected]

                              e mail : [protected]@yahoo.com
                              I ONCE ASK AND REQUEST WITH FOLDING HANDS NOT TO HARRASS ME EVEN AFTER 12 DAYS NOW BUT GENERATE THE RECEIPT AS I PAIF PAYMENT OF MY PROPERTY TAX THROUGH YOUR AXIS BANK GATE WAY FOR WHICH NUMBERLESS TIMES DETAILS HAVE BEEN MENTIONED AS ABOVE .
                              SATISH CHANDER SHARMA
                              CELL : [protected]
                              PL NOTE IT IS A FIXED LANGUAGE AND NO BODY IS CONTACTING ME AT ALL EVEN AFTER SO MANY COMPLAINTS
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                                Allen sony
                                from Kottayam, Kerala
                                Jun 29, 2019
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                                Address: Thottananyil kanakkary p o kottayam, Kottayam, Kerala, 686632

                                Today i got a call from axis bank and thought it was some kind of verification and answered it then after the call they took rs1399. When i saw a message it told that axis bank took rs1399 from my account for one assist. I tried to call the number in the message and told they have technically problem and try again. Again when i called it told me the same. I request to deactivate one assist support and want to get the refund amount of rs1399. My card ending with 5983.
                                I don't want this service and trying to request to deactivate it. I am waiting for the refund amount of rs1399
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 29, 2019
                                Axis Bank Customer Care's response
                                Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                Jul 07, 2019
                                Updated by Allen sony
                                It's been days when I have DM my contact as they told me.There was no response and didn't get any refund from them. I was expecting their response and now I am disappointed.so I think I need to write a written complaint directly to Axis Bank
                                Jul 13, 2019
                                Updated by Allen sony
                                It's been many days and didn't get any refund amount in my account. please I kindly requesting to deactivate my one assist and get the refund amount as soon as possible my relationship no :7434361
                                My card ends with 5983
                                I am kindly waiting for your reply
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                                  H
                                  Hope Gangmei
                                  from Bengaluru, Karnataka
                                  Jun 29, 2019
                                  Resolved
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                                  Resolved

                                  Address: Whitefield, 560048
                                  Website: axisbank.com

                                  Dear concern,

                                  Please find the below mentioned details of my salary account.

                                  I have been waiting from last saturday (15/06/2019) for the activation of my salary account which is not activated still. They told me to wait for another three days. But it is not activated yet.

                                  I went to open the account at axis bank whitefield branch bangalore.

                                  Regards
                                  Hopeson gangmei
                                  Aug 6, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 29, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help! Please DM us your registered contact details and we will revert shortly.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                  Jul 01, 2019
                                  Updated by Hope Gangmei
                                  My contact no. Is [protected] any my email id is [protected]@gmail.com
                                  Verified Support
                                  Jul 01, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we are looking into this matter. We assure you that we shall provide necessary assistance and take this to resolution at the earliest. Sorry for the trouble. Regards, Team Axis Bank
                                  Verified Support
                                  Jul 04, 2019
                                  Axis Bank Customer Care's response
                                  Hi, sorry for the trouble faced. As per service request number 53035998, we have escalated the concern and our official shall get in touch with you at the earliest. Regards, Team Axis Bank
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                                    atif prarna
                                    from Mumbai, Maharashtra
                                    Jun 28, 2019
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                                    Hii i have saving account in axis bank & when i checked my balance they have deducted 135 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples Why they deducted balance without any issue Please solve the problem ...

                                    Atif Raza
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      shiva4554
                                      from Chennai, Tamil Nadu
                                      Jun 28, 2019
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                                      Address: Chennai, Tamil Nadu, 600093

                                      Hello all,

                                      I've been an axis bank customer from the days o[censored]ti bank, the service has been excellent till now

                                      But recently i was using the imt feature, where you can send amount to your friends based on their phone numbers and the service is not at all reliable. It has been 3 times that even when they enter all the details correctly, the amount cannot be withdrawn as the message says "sorry your transaction is cancelled", and we need to come back to the site to cancel the transaction and the amount will get credited in 4-5 days

                                      But the reason we send someone money is for urgent situation, but such kind of problems doesn't help. Whats is the use of money when it is not available when it is badly needed. Axis bank need to take a look at these imt issues even today i transferred 1800 and the other person cannot withdraw the amount..

                                      Thinking of switching over to another bank. Even the live chat feature is not working and if we go to the customer care helpline it cost us anywhere between 8-10 rs per call and more than 10 mins to reach the customer care personnel

                                      Really disappointed

                                      Thanks
                                      Shiva...
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        kavimass
                                        from Krishnagiri, Tamil Nadu
                                        Jun 28, 2019
                                        Resolved
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                                        Resolved

                                        Address: Krishnagiri, Tamil Nadu, 635116

                                        I was applying axis asap bank account through online and my axis bank account was open and i receive my welcome kit and axis bank online rewards debit card i receive a notification you are purchase after 30 days of your debit card activation you will receive 2500 axis edge rewards and i was completed my purchase transaction and i don't receive my reward i want my welcome reward
                                        Sep 16, 2019
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 28, 2019
                                        Axis Bank Customer Care's response
                                        Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                        Jun 29, 2019
                                        Updated by kavimass
                                        When I receive my reward
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