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Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 249

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D
Divyaram
from Mumbai, Maharashtra
Jun 29, 2019
Resolved
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Address: Chennai, Tamil Nadu

Today i received from main branch for credit card verification ander he said in your card reward points was received please mom you just purchased the reward points towards online purchase or a for you this convey that into outstanding amount pay ok then i will confirm ok i need to close my credit card you just make it to the that process and he said all the process i just co-operate because i need to close my credit card but last mint i received messages then only we check my messages know i was cheated by that call that was fraud call another call from axis bank he said blocked up card but i don't know how both was fraud. Pls please check ok i can't not able to pay the full amount i can but only pay my outstanding amount of 17000 i cannot able to pay the cheated amount of 29000 because my family situation was very poor i cannot able to pay online cheat amount
+2 photos
Aug 5, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2019
Axis Bank Customer Care's response
Hi, please refer the following link https://application.axisbank.co.in/webforms/axis-support/product/edgerewardpoints.aspx for information on the same. Regards, Team Axis Bank.
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    satishsharmaus
    from Rewari, Haryana
    Jun 29, 2019
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    I am really surprised that payment receipt has not been generated after successfully payment made by my citibank credit card through your axis bank gate way — bank gateway : on[protected] evening time, as per details mentioned below.

    Everything including opt was filled up correctly and even got a message of successfully made to smcd from citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

    Your sdmc transaction ref no (For future correspondence) is : 2779851 — generated at the starting of process.

    Axis bank ‘s application urn:[protected]For future correspondences, generated at the time of making credit card payment)

    Amount paid : rs 1001 (As demanded by system)

    City bank credit card no - xxxx xxxx xxxx 4892

    Date of payment: 21st june, 2019 evening

    Property id :[protected]

    Name : satish chander sharma
    Cell: [protected]
    E mail : [protected]@yahoo.com
    Axis Bank customer support has been notified about the posted complaint.
    Jun 29, 2019
    Updated by satishsharmaus
    NUMBERLESS COMPLAINTS HAVE ALREADY BEEN LODGED IN AXIS BANK SINCE THE DATE OF MAKING PAYMENT OF PROPERTY TAX THROUGH AXIX BANK GATE WAY ( WHICH IS ONE OF THE WORST GATE WAY 0 ON[protected] AS PER DETAILS AS UNDER :-
    I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

    Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

    Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

    AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

    Amount paid : Rs 1001 ( as demanded by system )

    City bank credit card no- xxxx xxxx xxxx 4892

    Date of payment: 21st June, 2019 evening

    Property ID :[protected]

    Name : SATISH CHANDER SHARMA
    cell: [protected]
    e mail : [protected]@yahoo.com
    Jun 29, 2019
    Updated by satishsharmaus
    I HAVE SENT MANY E MAILS TO --- ajesh.[protected]@axisbank.com, circlenodalofficer.[protected]@axisbank.com, [protected]@axisbank.com and copy to many officers of south MCD like - [protected]@gmail.com as we;; as to commisioners, deputy commissioners in their e mail BUT NO BODY BOTHERED TO REPLY ME SINCE[protected] AS SYSTEM OF GRIEVANCES CELL IS TOTALLY FAILED IN THE CAPITAL OF INDIA, WHEREAS CONTINUOUSLY SINCE[protected] I AM REPEATING THAT 30TH JUNE 2019 IS THE LAST DATE TO AVAIL REBATE FOR SUBMITTING THE PROPERTY TAX FOR YEAR 1019-20, BUT NONE OF THE OFFICERS OF AXIS BANK - GATE WAY AND NEITHER THIS WORST DEPARTMENT OF SOUTH MCD IS RESPONDING MY NUMBERLESS E MAILS SICE 21ST JUNE 2019 . ONCE AGAIN AXIS BANK MAY TAKE STRONG ACTION AGAINST THE CULPRITS OF BANK, WHO ARE NOT MAKING ME A COURTACY CALL EVEN AS PER DETALS MENTIONED ONCE AGAIN AS UNDER :--
    I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

    Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

    Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

    AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

    Amount paid : Rs 1001 ( as demanded by system )

    City bank credit card no- xxxx xxxx xxxx 4892

    Date of payment: 21st June, 2019 evening

    Property ID :[protected]

    Name : SATISH CHANDER SHARMA
    cell: [protected]
    e mail : [protected]@yahoo.com
    Verified Support
    Jul 01, 2019
    Axis Bank Customer Care's response
    Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
    Verified Support
    Jul 01, 2019
    Axis Bank Customer Care's response
    Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
    Verified Support
    Jul 01, 2019
    Axis Bank Customer Care's response
    Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
    Jul 01, 2019
    Updated by satishsharmaus
    I am sorry to say that even after so many complaints these officers of AXIS BANK SEND THE CUT COPY & PASTE METHOD OF SAME REPEATED PARA OF MESSAGE WHICH FITS FOR ALL COMPLAIN HOLDERS, OTHERWISE THEY COULD SENT ME THE SOLUTIONS INSTEAD OR READING MY TWO PAGE LETTER OF COMPLAINT IN WHICH COMPLETE HAPPENINGS/ HARASSMENT FACED BY A SR CITIZEN OF 72 AGE HAS BORNE .
    ONCE AGAIN I AM GIVING DETAILS AS UNDER -
    SUBJECT : CREDIT CARD – NO RECEIPT

    Payment of property tax made through AXIS BANK GATE WAY :THEIR ref no : URN : 50890244 for Rs 1001 on[protected] to South Delhi Municipal Corporation against property ID no :[protected]SDMC PROPERTY TAX TRANSACTION REF Id is : 2779851 ( which was generated and written to save for future reference ) BUT NO RECEIPT GENERATED AND LAST DATE OF 30 JUNE APPROACHING –

    DEAR SIR,

    I AM REALLY SO SORRY TO BOTHER YOU HERE REGARDING MY GRIEVANCES MENTIONED UNDER ABOVE-MENTIONED SUBJECT . I HAVE SENT NUMBERLESS E MAILS AT [protected]@gmail.com but nobody bothered to reply me .EVEN AT GRIEVANCES MENTIONED IN PROPERTY TAX COLUMN, IT HAS BEEN REPORTED BUT SINCE 21st June 2019, it is showing as pending . I do not know who will take action in SMCD to solve my matter, I have sent numberless e mails to AXIS BANK AND SMCD SINCE MY RECEIPT WAS NOT GENERATED EVEN AFTER SUCCESSFUL PAYMENTS MADE BY MY CITIBANK CREDIT CARD ON[protected] .

    I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

    Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

    Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

    AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

    Amount paid : Rs 1001 ( as demanded by system )

    City bank credit card no- xxxx xxxx xxxx 4892

    Date of payment: 21st June, 2019 evening

    Property ID :[protected]

    cell: [protected]

    e mail : [protected]@yahoo.com
    I ONCE ASK AND REQUEST WITH FOLDING HANDS NOT TO HARRASS ME EVEN AFTER 12 DAYS NOW BUT GENERATE THE RECEIPT AS I PAIF PAYMENT OF MY PROPERTY TAX THROUGH YOUR AXIS BANK GATE WAY FOR WHICH NUMBERLESS TIMES DETAILS HAVE BEEN MENTIONED AS ABOVE .
    SATISH CHANDER SHARMA
    CELL : [protected]
    PL NOTE IT IS A FIXED LANGUAGE AND NO BODY IS CONTACTING ME AT ALL EVEN AFTER SO MANY COMPLAINTS
    Jul 01, 2019
    Updated by satishsharmaus
    NOTE-- WHY DONT YOU SEND MY ALL DETAILS TO YOUR GATE WAY OFFICERS AND UNNESSARILY WHY ARE YOU HARRASSING SR CITIZEN OF 72 YEARS AGE. I HAVE GIVEN DETAILS NUMBERLESS TIMES BUT NO BODY SERIOUSLY READ MY EACH LINE GIVING AXIS BANK URN NO AND ALL REFERENCES ETC ETC
    PLEASE DO NOT SEND ANY FOOLISH LIKS OF FRAUDS ETC BUT ASK YOUR GATEWAY OFFICERS TO SORT OUT MY SUCESSFUL PAYMENT RELEASED BY MY CREDIT CARD CITIBANK .
    ONCE AGAIN I GIVE YOU DETAILS --
    I am sorry to say that even after so many complaints these officers of AXIS BANK SEND THE CUT COPY & PASTE METHOD OF SAME REPEATED PARA OF MESSAGE WHICH FITS FOR ALL COMPLAIN HOLDERS, OTHERWISE THEY COULD SENT ME THE SOLUTIONS INSTEAD OR READING MY TWO PAGE LETTER OF COMPLAINT IN WHICH COMPLETE HAPPENINGS/ HARASSMENT FACED BY A SR CITIZEN OF 72 AGE HAS BORNE .
    ONCE AGAIN I AM GIVING DETAILS AS UNDER -
    SUBJECT : CREDIT CARD – NO RECEIPT

    Payment of property tax made through AXIS BANK GATE WAY :THEIR ref no : URN : 50890244 for Rs 1001 on[protected] to South Delhi Municipal Corporation against property ID no :[protected]SDMC PROPERTY TAX TRANSACTION REF Id is : 2779851 ( which was generated and written to save for future reference ) BUT NO RECEIPT GENERATED AND LAST DATE OF 30 JUNE APPROACHING –

    DEAR SIR,

    I AM REALLY SO SORRY TO BOTHER YOU HERE REGARDING MY GRIEVANCES MENTIONED UNDER ABOVE-MENTIONED SUBJECT . I HAVE SENT NUMBERLESS E MAILS AT [protected]@gmail.com but nobody bothered to reply me .EVEN AT GRIEVANCES MENTIONED IN PROPERTY TAX COLUMN, IT HAS BEEN REPORTED BUT SINCE 21st June 2019, it is showing as pending . I do not know who will take action in SMCD to solve my matter, I have sent numberless e mails to AXIS BANK AND SMCD SINCE MY RECEIPT WAS NOT GENERATED EVEN AFTER SUCCESSFUL PAYMENTS MADE BY MY CITIBANK CREDIT CARD ON[protected] .

    I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

    Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

    Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

    AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

    Amount paid : Rs 1001 ( as demanded by system )

    City bank credit card no- xxxx xxxx xxxx 4892

    Date of payment: 21st June, 2019 evening

    Property ID :[protected]

    cell: [protected]

    e mail : [protected]@yahoo.com
    I ONCE ASK AND REQUEST WITH FOLDING HANDS NOT TO HARRASS ME EVEN AFTER 12 DAYS NOW BUT GENERATE THE RECEIPT AS I PAIF PAYMENT OF MY PROPERTY TAX THROUGH YOUR AXIS BANK GATE WAY FOR WHICH NUMBERLESS TIMES DETAILS HAVE BEEN MENTIONED AS ABOVE .
    SATISH CHANDER SHARMA
    CELL : [protected]
    PL NOTE IT IS A FIXED LANGUAGE AND NO BODY IS CONTACTING ME AT ALL EVEN AFTER SO MANY COMPLAINTS

    I am sorry to say that even after so many complaints these officers of AXIS BANK SEND THE CUT COPY & PASTE METHOD OF SAME REPEATED PARA OF MESSAGE WHICH FITS FOR ALL COMPLAIN HOLDERS, OTHERWISE THEY COULD SENT ME THE SOLUTIONS INSTEAD OR READING MY TWO PAGE LETTER OF COMPLAINT IN WHICH COMPLETE HAPPENINGS/ HARASSMENT FACED BY A SR CITIZEN OF 72 AGE HAS BORNE .
    ONCE AGAIN I AM GIVING DETAILS AS UNDER -
    SUBJECT : CREDIT CARD – NO RECEIPT

    Payment of property tax made through AXIS BANK GATE WAY :THEIR ref no : URN : 50890244 for Rs 1001 on[protected] to South Delhi Municipal Corporation against property ID no :[protected]SDMC PROPERTY TAX TRANSACTION REF Id is : 2779851 ( which was generated and written to save for future reference ) BUT NO RECEIPT GENERATED AND LAST DATE OF 30 JUNE APPROACHING –

    DEAR SIR,

    I AM REALLY SO SORRY TO BOTHER YOU HERE REGARDING MY GRIEVANCES MENTIONED UNDER ABOVE-MENTIONED SUBJECT . I HAVE SENT NUMBERLESS E MAILS AT [protected]@gmail.com but nobody bothered to reply me .EVEN AT GRIEVANCES MENTIONED IN PROPERTY TAX COLUMN, IT HAS BEEN REPORTED BUT SINCE 21st June 2019, it is showing as pending . I do not know who will take action in SMCD to solve my matter, I have sent numberless e mails to AXIS BANK AND SMCD SINCE MY RECEIPT WAS NOT GENERATED EVEN AFTER SUCCESSFUL PAYMENTS MADE BY MY CITIBANK CREDIT CARD ON[protected] .

    I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

    Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

    Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

    AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

    Amount paid : Rs 1001 ( as demanded by system )

    City bank credit card no- xxxx xxxx xxxx 4892

    Date of payment: 21st June, 2019 evening

    Property ID :[protected]

    cell: [protected]

    e mail : [protected]@yahoo.com
    I ONCE ASK AND REQUEST WITH FOLDING HANDS NOT TO HARRASS ME EVEN AFTER 12 DAYS NOW BUT GENERATE THE RECEIPT AS I PAIF PAYMENT OF MY PROPERTY TAX THROUGH YOUR AXIS BANK GATE WAY FOR WHICH NUMBERLESS TIMES DETAILS HAVE BEEN MENTIONED AS ABOVE .
    SATISH CHANDER SHARMA
    CELL : [protected]
    PL NOTE IT IS A FIXED LANGUAGE AND NO BODY IS CONTACTING ME AT ALL EVEN AFTER SO MANY COMPLAINTS
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      Allen sony
      from Kottayam, Kerala
      Jun 29, 2019
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      Address: Thottananyil kanakkary p o kottayam, Kottayam, Kerala, 686632

      Today i got a call from axis bank and thought it was some kind of verification and answered it then after the call they took rs1399. When i saw a message it told that axis bank took rs1399 from my account for one assist. I tried to call the number in the message and told they have technically problem and try again. Again when i called it told me the same. I request to deactivate one assist support and want to get the refund amount of rs1399. My card ending with 5983.
      I don't want this service and trying to request to deactivate it. I am waiting for the refund amount of rs1399
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 29, 2019
      Axis Bank Customer Care's response
      Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Jul 07, 2019
      Updated by Allen sony
      It's been days when I have DM my contact as they told me.There was no response and didn't get any refund from them. I was expecting their response and now I am disappointed.so I think I need to write a written complaint directly to Axis Bank
      Jul 13, 2019
      Updated by Allen sony
      It's been many days and didn't get any refund amount in my account. please I kindly requesting to deactivate my one assist and get the refund amount as soon as possible my relationship no :7434361
      My card ends with 5983
      I am kindly waiting for your reply
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        H
        Hope Gangmei
        from Bengaluru, Karnataka
        Jun 29, 2019
        Resolved
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        Resolved

        Address: Whitefield, 560048
        Website: axisbank.com

        Dear concern,

        Please find the below mentioned details of my salary account.

        I have been waiting from last saturday (15/06/2019) for the activation of my salary account which is not activated still. They told me to wait for another three days. But it is not activated yet.

        I went to open the account at axis bank whitefield branch bangalore.

        Regards
        Hopeson gangmei
        Aug 6, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 29, 2019
        Axis Bank Customer Care's response
        Hi, we are here to help! Please DM us your registered contact details and we will revert shortly.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
        Jul 01, 2019
        Updated by Hope Gangmei
        My contact no. Is [protected] any my email id is [protected]@gmail.com
        Verified Support
        Jul 01, 2019
        Axis Bank Customer Care's response
        Hi, we are looking into this matter. We assure you that we shall provide necessary assistance and take this to resolution at the earliest. Sorry for the trouble. Regards, Team Axis Bank
        Verified Support
        Jul 04, 2019
        Axis Bank Customer Care's response
        Hi, sorry for the trouble faced. As per service request number 53035998, we have escalated the concern and our official shall get in touch with you at the earliest. Regards, Team Axis Bank
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          atif prarna
          from Mumbai, Maharashtra
          Jun 28, 2019
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          Hii i have saving account in axis bank & when i checked my balance they have deducted 135 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples Why they deducted balance without any issue Please solve the problem ...

          Atif Raza
          +1 photos
          Axis Bank customer support has been notified about the posted complaint.
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            shiva4554
            from Chennai, Tamil Nadu
            Jun 28, 2019
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            Address: Chennai, Tamil Nadu, 600093

            Hello all,

            I've been an axis bank customer from the days o[censored]ti bank, the service has been excellent till now

            But recently i was using the imt feature, where you can send amount to your friends based on their phone numbers and the service is not at all reliable. It has been 3 times that even when they enter all the details correctly, the amount cannot be withdrawn as the message says "sorry your transaction is cancelled", and we need to come back to the site to cancel the transaction and the amount will get credited in 4-5 days

            But the reason we send someone money is for urgent situation, but such kind of problems doesn't help. Whats is the use of money when it is not available when it is badly needed. Axis bank need to take a look at these imt issues even today i transferred 1800 and the other person cannot withdraw the amount..

            Thinking of switching over to another bank. Even the live chat feature is not working and if we go to the customer care helpline it cost us anywhere between 8-10 rs per call and more than 10 mins to reach the customer care personnel

            Really disappointed

            Thanks
            Shiva...
            Axis Bank customer support has been notified about the posted complaint.
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              kavimass
              from Krishnagiri, Tamil Nadu
              Jun 28, 2019
              Resolved
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              Address: Krishnagiri, Tamil Nadu, 635116

              I was applying axis asap bank account through online and my axis bank account was open and i receive my welcome kit and axis bank online rewards debit card i receive a notification you are purchase after 30 days of your debit card activation you will receive 2500 axis edge rewards and i was completed my purchase transaction and i don't receive my reward i want my welcome reward
              Sep 16, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 28, 2019
              Axis Bank Customer Care's response
              Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
              Jun 29, 2019
              Updated by kavimass
              When I receive my reward
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                kruthika Akanaboina
                from Mumbai, Maharashtra
                Jun 28, 2019
                Resolved
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                Resolved

                Address: Mehdipatnam, Hyderabad, Hyderabad, Telangana

                I am a burgundy customer with account at current residence city. I wanted to open a ppf account in my permanent residence city. I went to mehdipatnam branch in hyderabad. They told me ppf account process is not at all available at their branch. It can be done at only main branch in begumpet.
                They refused to open an account for me.
                While my relationship manager and customer care people confirmed that ppf account can be opened at any nearest local branch.
                Being a burgundy customer, this treatment has made me reconsider my choice of banking with axis.
                Need action to be taken against this local branch.
                Jul 29, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 28, 2019
                Axis Bank Customer Care's response
                Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                  sathya narayanana
                  from Bengaluru, Karnataka
                  Jun 28, 2019
                  Resolved
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                  Resolved

                  Address: Electronic city, Bangalore, Karnataka, 560085

                  Dear sir,
                  My self sathyanarayana borrowed loan of 3 lakh (Account no-ppr[protected] in april -2015. I was unable to pay my emi for last 8 months due to loss of my job immediately 10 months back. Even though i am suffering with financial crisis, i have paid rs[protected]More than emi-rs[protected] last 2 months.
                  Even after that axis bank executives harassing me & my family members to pay full pending amount.
                  They have visited my home & collected my relatives mobile numbers of my relatives & harassing them regularly to pay total amount, which lead me & my family disturbing in family life (Up to suicide attempt by my family members), which informed to them also. And i have also told them that i will pay my emi amount (Rs[protected] monthly in future, which they are not agreeing.
                  Even after that they are troubling me & my family through regular calls, saying that they will put me & my family in to jail.
                  In between 2 time i have asked them loan customer agreement to check percentage of interest copy which they are not providing me.
                  Please suggest what action can i take against then for mentally harassing my family & can i go with regular emi payment monthly. (I can provide proof for not having the job now)
                  Regards,
                  Sathyanarayana
                  Jul 11, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 28, 2019
                  Axis Bank Customer Care's response
                  Hi, we are looking into this and will update you with the status at the earliest.
                  Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                  Verified Support
                  Jul 03, 2019
                  Axis Bank Customer Care's response
                  Hi, we wish to inform you that the loan team has tried contacting you but the calls were not responded. An email has been sent to your registered email ID with us. Request you to check the same. Regards, Team Axis Bank.
                  Jul 06, 2019
                  Updated by sathya narayanana
                  Not received any calls from loan department. Let me know if they have called when they have called.

                  Instead their recovery officer called & harassed again on 4/6/19 my family members.

                  Regards,
                  Sathyanarayana
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                    aakash mittal
                    Jun 27, 2019
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                    Address: Tohana, Fatehabad, Haryana, 125120

                    I have send all required document include chq and id proofs but they give pendency of these docs, i confirm from customer care thay agree yes we received your docs but still not uodated from one week they are delaying in process.i also mark a mail to yogendra jaiswal about this metter but he is also lazy man no revert till now.
                    Plzz suggest what i need to do or which action i need to take

                    Regards
                    Aakash mittal
                    [protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      Urpreet Jaspreet Sehgal
                      from Mumbai, Maharashtra
                      Jun 29, 2019
                      Resolved
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                      Resolved

                      Address: Model town,panipat, Panipat, Haryana, 132103

                      I want to deactive one assist service on my debit card.I m not interested in this one assist service.i want the refund rs.1899 which is deducted by company .without getting any OTP from me.this is fraud activity done by company.please deactive this serviceas soon as possible .my debit card ending with 9181.and my account ending with 1238.
                      Thanking you
                      Aug 6, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 01, 2019
                      Axis Bank Customer Care's response
                      Hi, we are here to help! Please DM us your registered contact details and we will revert shortly.
                      Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                      Dear Customer,

                      Greetings from OneAssist!!!

                      We regret any inconvenience caused to you.

                      We are unable to locate your account. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

                      Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                      Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                      Looking forward to hear from you.

                      Regards

                      Team OneAssist
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                        D
                        Debarshi guha mustafi
                        Jun 27, 2019
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                        Address: Axis Bank, Puspanjali Apartment, Burabazar Main Rd, Chandernagore - 712136, 712136

                        Today (27/06/2019) my mother received a call from axis bank (Maharashtra) and asked for some details like name, address of her senior citizen axis bank account. As she is not well accustomed to such customer care calls (Or in many cases victim of fraudulent calls) she easily provided with the details.in the process the executive told her that he is activating the "one assist service" for 1399 inr and did not ask for any consent or anything. The service was activated immediately and debited it from her account. This is a case of extreme fraud showcased by axis bank to aged account holders who gets trapped in such phone calls and looses their hard earned money.

                        I do hereby suggest axis bank to immediately refund the money and deactivate the one assists service.
                        The account holder name and contact details are given below:

                        Account holder name: tapasi guha mustafi
                        Type of account: senior citizen savings account
                        Contact number: [protected]
                        +1 photos
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 27, 2019
                        Axis Bank Customer Care's response
                        Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details of the account holder as we are unable to retrieve the details with the provided details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                        Jul 05, 2019
                        Updated by Debarshi guha mustafi
                        Hi,

                        One week already passed yet I did not get any response of the message I sent to you.

                        Thanks
                        Debarshi
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                          M
                          Mrzad Ahmed
                          from Mumbai, Maharashtra
                          Jun 27, 2019
                          Resolved
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                          Resolved

                          Address: dhai ali sibsagar, 785640

                          To,
                          The chief branch manager
                          Axis bank
                          Main branch

                          Subject: charge dispute "refund not processed"

                          Dear sir

                          A refund of 1345/- and 499/- rupees was successfully processed on 20th june to my account by amazon.in. This amount should have been credited to my axisbank account by now, but i have not received the refund till now.

                          I have called axis bank customer service but not get any help. My axis bank account no is [protected]

                          I have confirmed with amazon and they have successfully processed the refund and reference number is[protected]

                          Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                          Jun 28, 2019
                          Complaint marked as Resolved 
                          i got my refund today
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 27, 2019
                          Axis Bank Customer Care's response
                          Hi, we tried reaching you today, however, unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
                          Jun 27, 2019
                          Updated by Mrzad Ahmed
                          issue my refund of 1345 rs and 499rs under reference id[protected]. u can call me now on [protected]
                          Jun 27, 2019
                          Updated by Mrzad Ahmed
                          actually i did not get any call from axis bank or email etc why are u lying??? instead of locating the refund amount ur busy in posting fake replies... shameful
                          Jun 28, 2019
                          Updated by Mrzad Ahmed
                          finally the refund is credited today.
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                            N
                            Nilesh Kondvilkar
                            from Mumbai, Maharashtra
                            Jun 26, 2019
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400058

                            Dear team,

                            I have received following message yesterday, which says
                            Message 1 at 4:29pm -
                            Hello! Your a/c no. 034565 has been debited by rs. 118 on 25jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

                            I don't think i have issued any such mandate.
                            Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

                            Best regards,
                            Nilesh
                            Jul 27, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 26, 2019
                            Axis Bank Customer Care's response
                            Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                            I paid full amount in 2013, still it shows written of in my credit history, they are not removing it

                            uninitiated transaction - Comment #3469971 - Image #0
                            uninitiated transaction - Comment #3469971 - Image #1
                            Hi i'm using Axis bank account since last two years, Suddenly Rs: 600/-(Rs:108/- GST) were debited as it CONSOLIDATED CHARGES, what was it and can it was refund.?
                            Axis Bank Customer Care's response, Jun 26, 2019
                            Verified Support
                            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                            I'd a saving account in Axis bank and it is deducted unusual consolidated charges (Rs. 1000 to Rs. 2500) very frequently, almost every next month, apart from this bank officers are not in the position to provide the bifurcation.
                            Axis Bank Customer Care's response, Jun 26, 2019
                            Verified Support
                            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                            UAN NUMBER[protected]. MHBAN[protected] Subject Pf passbook not available to exempted establishment(I.e TRUST)REQUEST TO CONTANT YOUR EMPLOYER. Name harmandeep singh Contact [protected]

                            uninitiated transaction - Comment #3471866 - Image #0
                            uninitiated transaction - Comment #3471866 - Image #1
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                              S
                              Sahana114
                              from Bengaluru, Karnataka
                              Jun 26, 2019
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                              Address: 560102

                              Some fund has been transferred to my axis saving/salary account from usa on june17, 2019. Its an inr transfer and it should have credited my account on june 19, 2019. But still i have not received the fund and axis bank customer care is very pathetic. I have emailed the confirmation receipt to axis forex department but no use. No one has contacted me so far, very veryfrustrated with axis bank service.
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 26, 2019
                              Axis Bank Customer Care's response
                              Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                              Jun 26, 2019
                              Updated by Sahana114
                              I have "DM"ed my account number.
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                                N
                                Nani Here
                                from Hyderabad, Telangana
                                Jun 25, 2019
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                                Address: 507203

                                I applied for Axis Bank Young Bankers Program. Later I got a mail as my application was rejected because of my relative working in Axis Bank and my fee will be initiated in next 10 working days On May 11, 2019. Till date I didn't get any refund amount. I'm attaching the Pictures regarding this. Please go through and resolve my issue soon. Thank you.
                                +2 photos
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 26, 2019
                                Axis Bank Customer Care's response
                                Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                Jun 30, 2019
                                Updated by Nani Here
                                Thanks for your reply.
                                I'm attaching the Details of Fee Payment and registered Mail too.
                                Please go through this and resolve my issue as soon as possible.
                                My contact no. [protected]

                                Jul 07, 2019
                                Updated by Nani Here
                                Till date my problem was not resolved.
                                This is not fair at all.
                                Please give me any alternative to reach Bank regarding this issue.
                                Worst service by Axis Bank.
                                My account has been deducted a sum of Rs. 6200 without my concern on the date 22/06/2019. Please take the needful actions and refund as soon as people.
                                Axis Bank Customer Care's response, Jul 1, 2019
                                Verified Support
                                Hi, we are here to help! Please DM us your registered contact details and we will revert at the earliest.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                  S
                                  Silu priyatam
                                  from Delhi, Delhi
                                  Jun 25, 2019
                                  Resolved
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                                  Resolved

                                  Sir, i have an Axis bank account having account number - [protected] named Sohan Priyatam. When i saw the statement of May-2019 i found there is a service charge has been deducted from my account i.e. Consolidated DP charges Rs. 856.16. I am a salaried person of Central Paramilitary Force (CAPF) and this account is my salary account. According to rule of this bank, there is no charges for CAPF personnel but they are deducted charges. Request to refund the deducted charges as early as possible please.
                                  +1 photos
                                  Aug 2, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 28, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                                  I've been charged 1699 for the ECPP membership from my credit card without my knowledge. Please cancel my membership and refund the amount. [protected] is my mobile number associated with my axis bank. I don't know my membership number. Please cancel my membership as soon as possible. Thank you
                                  Without any proper explanation 350 amount is deducted monthly and tried contacting their customer support & I waited for around 15mins and nobody answered and they would cut 1rs for 1min. I realy want to know why consolidated charges are cut monthly without any prior notice or explaination.
                                  Axis Bank Customer Care's response, Jun 28, 2019
                                  Verified Support
                                  Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon.
                                  Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                  Axis Bank Customer Care's response, Jun 28, 2019
                                  Verified Support
                                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                                    D
                                    Debasmita Saha
                                    from Bengaluru, Karnataka
                                    Jun 25, 2019
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                                    Address: Kolkata, West Bengal, 700019

                                    Dear team,
                                    Being a loyal customer, holding the salary account since 7 years approx received sms mentioned below -

                                    Your a/c no. * has been debited by rs. 118 on 25jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop.

                                    I don't think i have issued any such mandate to verify
                                    Please help me to understand what is going on with my account? And if it's a fake something could you please stop it immediately and revert the amount immediately.

                                    Regards,
                                    Debasmita
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 25, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we are here to help. Please DM us your registered contact details and we will get back at the earliest.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                    Jun 25, 2019
                                    Updated by Debasmita Saha
                                    Hi Team,

                                    I have dropped an message.
                                    Let me know if you received my contact number.
                                    Consulted charges 18 gst kapvama ave 6
                                    Parmar Kishan's reply, Jun 18, 2019
                                    Seving ac
                                    Axis Bank Customer Care's response, Jun 26, 2019
                                    Verified Support
                                    Hi, thanks for writing in. Here is a link that will give you more information on this topic https://application.axisbank.co.in/webforms/axis-support/issues/Bank-SB-AccountCharges.aspx. Regards, Team Axis Bank.
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                                      M
                                      maram taraka sarojini devi
                                      from Bengaluru, Karnataka
                                      Jun 25, 2019
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                                      Address: Capgemini technology and services private limited, Near Igate junction, 560066

                                      Hi,

                                      I have applied credit card. I didn't get any information regarding card dispatched. I got message like credit card has returned to us with reference number. Without contacting how they will send back. While contacting customer care this issue is not their. Please check and tell me what is the reason for returning back to bank.

                                      Regards,
                                      Sarojini
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Dear sir/ mam,
                                      One month ago from my account -[protected] dated 13.04.2019 debited extra charge of 2821.02 rupees without information no reason,
                                      There is no action and response from my near axis branch bank awas vikas rudrapur uttrakhand 263153.
                                      Please take necessary action and help me as soon as possible.
                                      Axis Bank Customer Care's response, Jun 25, 2019
                                      Verified Support
                                      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                      I am very disappointed as that I opened my salary account in FIROZABAD axis bank and the representative said to me it is zero balance account but the bank charges Rs. 1500 approx many time in the name of consolidation charge. If my money will not return to me .i am thinking about close my relationship to such type of LOOTERA system.
                                      Axis bank deducting 1000 RS every month from my account, without any reason, i had complaint but they are not ready t give me details that why they are deducting this much amount.
                                      Dear sir/ mam,
                                      Three month ago from my account -[protected] dated 13.04.2019 debited extra charge of 1621.02 rupees without information no reason,
                                      There is no action and response from my near axis branch bank awas vikas rudrapur uttrakhand 263153.
                                      Please take necessary action and help me as soon as possible.
                                      Axis Bank Customer Care's response, Jul 3, 2019
                                      Verified Support
                                      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                                        A
                                        Arpan67
                                        from Kolkata, West Bengal
                                        Jun 25, 2019
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                                        Address: 700122

                                        Acc no: [protected]
                                        First closure request: mar, 2018

                                        About a year ago i submitted forms in home branch to close 3 account (Family accounts). At the date of submission, all the atm cards and cheuqe books were destroyed by them. 2 of the accounts got closed, but mine is still open.

                                        After this, i have followed up with bank for 8-10 times, re-submitted closure form twice. Called customer care and asked them to submit it but yet it is still open.

                                        All i want it to close the account completely.
                                        Axis Bank customer support has been notified about the posted complaint.
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