| Address: Electronic city, Bangalore, Karnataka, 560085 |
Dear sir,
My self sathyanarayana borrowed loan of 3 lakh (Account no-ppr[protected] in april -2015. I was unable to pay my emi for last 8 months due to loss of my job immediately 10 months back. Even though i am suffering with financial crisis, i have paid rs[protected]More than emi-rs[protected] last 2 months.
Even after that axis bank executives harassing me & my family members to pay full pending amount.
They have visited my home & collected my relatives mobile numbers of my relatives & harassing them regularly to pay total amount, which lead me & my family disturbing in family life (Up to suicide attempt by my family members), which informed to them also. And i have also told them that i will pay my emi amount (Rs[protected] monthly in future, which they are not agreeing.
Even after that they are troubling me & my family through regular calls, saying that they will put me & my family in to jail.
In between 2 time i have asked them loan customer agreement to check percentage of interest copy which they are not providing me.
Please suggest what action can i take against then for mentally harassing my family & can i go with regular emi payment monthly. (I can provide proof for not having the job now)
Regards,
Sathyanarayana
Jul 11, 2019
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
Axis Bank Customer Care's response Hi, we are looking into this and will update you with the status at the earliest.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Verified Support
Jul 03, 2019
Axis Bank Customer Care's response Hi, we wish to inform you that the loan team has tried contacting you but the calls were not responded. An email has been sent to your registered email ID with us. Request you to check the same. Regards, Team Axis Bank.
Jul 06, 2019
Updated by sathya narayanana Not received any calls from loan department. Let me know if they have called when they have called.
Instead their recovery officer called & harassed again on 4/6/19 my family members.
Regards,
Sathyanarayana
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