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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 253

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H
Hhhhhbhjjjhhhh
from Jasidih, Jharkhand
Jun 16, 2019
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Address: Dumka, Dumka, Jharkhand, 814101

Axis bank customer no [protected] [protected] and [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal
Axis Bank customer support has been notified about the posted complaint.
Account number: [protected]

Status: Frozen

Request: Process for unfreezing urgently
Axis Bank Customer Care's response, Jun 17, 2019
Verified Support
Hi, we request you to visit your nearest branch with the KYC documents and one of the executive will help you.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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    Bishwakarma Prasad
    from Mumbai, Maharashtra
    Jun 16, 2019
    Resolved
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    Resolved

    Address: Khar west, Mumbai City, Maharashtra

    In May 2019 my account has debited above 870 for consolidated charge and same 15 June 478 has debited for consolidated charge.i have discussed with customer care but they replied you do 5cash transection.but I am not satisfied because cash deposit fees is 50 rs so how they charge 870 and in may month I didn't any cash deposit then how can charged 478
    Jul 20, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 17, 2019
    Axis Bank Customer Care's response
    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      P
      Pretty Paws
      from Delhi, Delhi
      Jun 16, 2019
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      Address: Omaxe hirghts sector 86, Faridabad, Haryana, 121002

      My name is rahul vashisth having a saving account number [protected]
      In axis bank sector 29 faridabad branch.

      Today 1816.26+326.93(gst) consolidating charges were deducted from my account my aacount was even having balance and everything. This is so pathetic I want my money back I am experiencing very bad services from axis bank already in process to close my current account In sector 16 fbd which is already taking so long its been more than 15 days since I am in process. It's causing me so much mental stress and making my life miserable. Refund my money now
      Otherwise I will take legal action.
      Mob [protected]
      rahul.[protected]@gmail.com
      Axis Bank customer support has been notified about the posted complaint.
      Dear sir/madam,
      I am customer of your dd puram branch bareilly up. I have submitted all the requiered documents. So please tell me why my account was not active.
      Dhananjay saxena
      [protected]
      A/C no. [protected]
      Axis Bank Customer Care's response, Jun 18, 2019
      Verified Support
      Hi, we tried reaching you today, however, unable to connect as the number was not answered. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
      Sir mera axis bank noida ka debit card h nd online trascation mai vo block ho gya hai .us card to unblock krne k liye aapki help line number pe call kr chuki hu nt koi response nhi mila . plz help me out its urgent..
      Axis Bank Customer Care's response, Jun 17, 2019
      Verified Support
      Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Dear Team

      I have done NEFT from axis bank to hdfc bank dated on 6/6/19 but still not credited in hdfc bank account

      Account no-[protected]

      Transaction Done but still not credited in beneficiary account

      Regards
      Moin rajebhai
      MO [protected]
      Submit a Complaint
      Hi, i have saving account in axis bank & when i checked my balance they have deducted 508.46 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples

      Sneha worlikar
      Axis Bank Customer Care's response, Jun 17, 2019
      Verified Support
      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Hi,

      Close my axis bank credit card for settlement, for my financial issues,

      iam try to many times in customer care team, and also reach the nearest branch, nobody response the credit card issue,

      Iam willing pay the amount of 40% in my credit limit.

      pls do as soon as possible.
      Axis Bank Customer Care's response, Jun 17, 2019
      Verified Support
      Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Nithyananthan M's reply, Jun 20, 2019
      Hi Team,

      Thank you for replaying the Mail,

      My Register Contact Number Is 9159947207

      Iam Available at this Number 10.30 Am to 6 Pm.
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        L
        Leeshe Adu
        from Mumbai, Maharashtra
        Jun 16, 2019
        Resolved
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        Resolved

        Address: Poumai Colony chingmeirong, 795001

        I have a saving account in axis bank, , , , minimum balance not maintained from roughly around April 2018, and my balance on 1st week of June 2019 is -(minus) 721 rupees. So I have deposited rs. 45000 on 1st week of June 2019 and on 15th June 2019 they deducted rs 8872.92( Rs. 1353.5 for GST @18% on Charge and
        Rs. 7519.42 for Consolidated Charges)

        I think the amount deducted was too much and I want explanation for the same. Thanks
        Jul 20, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 17, 2019
        Axis Bank Customer Care's response
        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
        I want to pay my credit card bill and they are not doing it
        Axis Bank Customer Care's response, Jun 17, 2019
        Verified Support
        Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/issues/Cards-paymentandstatus.aspx Regards, Team Axis Bank.
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          Shivesh Chauhan
          from New Delhi, Delhi
          Jun 16, 2019
          Resolved
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          Resolved

          Address: #1139 F, Sector 19, Panchkula, Panchkula, Haryana, 134113

          I was to receive a cash prize of 7000 rs. In my axis bank savings account. I had already received the amount on 16th may but I didn't get any notification for that on my registered mobile number. Today I got a message from the axis bank that a total of 6444 rs. Have been debited from my account as gst charge and consolidated amount. This was a great shock to me. I am a student and I was waiting for those 7000 rs. Since I have to pay my rent and other bills. But the bank didn't give me any notification that the amount has been credited. However the bank gave me the notification that an amount of 6444 rs. Has been debited.

          Contact no. [protected]
          EMAIL ID : [protected]@gmail.com
          Account number: [protected]
          Jul 20, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 17, 2019
          Axis Bank Customer Care's response
          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            M
            Maddyboy
            from Mumbai, Maharashtra
            Jun 15, 2019
            Resolved
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            Resolved

            Hello. This is Dr mathen. I have registered a complaint regarding the fraud transaction done in my account on 19th june. I have intimated the customer care and lodged a complaint against that. My complaint number is 52039273.i have also uploaded complaint letter and charge dispute form with that. Its been more than two weeks since i filed a complaint. But still now i have not received any update or action taken against my complaint. Im very much disappointed with ur response.As per the liability also i didn't receive any credit amount from the bank side. I need an immediate action to take on this complaint as soon as possible and refund my money back to my account. Thanking you.
            Jul 18, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 17, 2019
            Axis Bank Customer Care's response
            Hi, our team is working on your concerns vide Service Request number 52039273 and will get back to you at the earliest. Request your patience and co-operation in the interim.
            Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            Jun 27, 2019
            Updated by Maddyboy
            Its been more than a month. And still I didn't get any refund from ur side .. and as per the statement given by you i didnt even get temporary credit in my account. Its very disappointing. I need an immediate action regarding this. Thank you
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              Bhavna Ramrakhiani
              from Kolkata, West Bengal
              Jun 15, 2019
              Resolved
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              Resolved

              Address: hitech city, Hyderabad, Andhra Pradesh, 500084

              My Bank owes me around 30k which without authorization they deducted from my savings account.
              In 2017 I had personally visited the bank to stop my ESI payment against Bajaj and by doing all the needful in Bank (signatures and submitting required documents). They still deducted my money from my bank account.

              I did try working out with the bank manager, bank FA, bank ombudsman. Still no resolution

              Currently its 2019 and my case is still not resolved, hence I have stop making my CC payment with the bank, which in return is again the customer loss for cibil scores.

              Request to help resolve the issue sooner.
              Jul 20, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 15, 2019
              Axis Bank Customer Care's response
              Hi, we regret the inconvenience. Please share with us your registered contact details and we will get back to you at the earliest. If it's urgent and you'd like to get in touch right away, please log onto our online chat https://application.axisbank.co.in/webforms/axis-support/index.aspx available from 7 am to 11 pm, 7 days a week. Our phone-banking service is also available to assist you 24x7 on[protected]/[protected]. You can also log onto our Mobile App and Internet banking for banking services round the clock. Regards, Team Axis Bank.
              Aug 02, 2019
              Updated by Bhavna Ramrakhiani
              I tried the link provided, however taking me to the main page of bank.
              Please reach me back on bhavna.[protected]@gmail.com
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                Vikas Dighe
                from Nashik, Maharashtra
                Jun 15, 2019
                Resolved
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                Resolved

                Address: 102, Lambodar classic, serene medows, Media house, 44, serene medows, Media house, Maharashtra, Nashik, Maharashtra, 422013

                Vikas Dighe on jun 15, 2019 submit a complaint
                Dear team,

                I have received following message today, which says
                Message 1 at 11:22am -
                Hello! Your a/c no. 361819 has been debited by rs. 118 on 15 Jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute.

                I don't think i have issued any such mandate.
                Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

                Best regards,
                Vikas Dighe
                Jul 20, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 15, 2019
                Axis Bank Customer Care's response
                Hi, we apologize for the inconvenience caused! Please share with us your registered contact details and we will get back to you at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                  deepak326
                  from Firozpur, Punjab
                  Jun 15, 2019
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                  Address: 160055

                  Mere account ko 6jan2019 ko lien laga tha to meri axis ke manager se baat hoyi to unhone kaha ki app application de dijiye or apka minimum amount cut krke baki paise account mai show ho jayege to maney unko application likh kar bhej di but ab unhone purey paise cut kar liye or lien bhi nhi hataya or ab unhone mera phone bhi nhi utha rhe na ab unka executive mera phone utha rha hai so please mere helop ki jaye..
                  Axis Bank customer support has been notified about the posted complaint.
                  Jun 15, 2019
                  Updated by deepak326
                  updated application i will send to bank manager but ab vo call ni utha rha na mere ko axis ki taraf se koi response mil rha hai so please meri help ki jaye..

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                    B
                    bliss nation
                    from Visakhapatnam, Andhra Pradesh
                    Jun 14, 2019
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                    Address: Rangareddy, Andhra Pradesh, 500074

                    On 14 july 2019 i had tried to place order for mi A2 mobile on flipkart. the amount has been deducted from my credit card but order isnt placed. kindly refund my amount. When i contacted flipkart customer care they told me to complaint with bank only. But when i tried reach axis bank customer care for continuously 2 hours still i was unable to connect to the customer care. the worst customer care i ever seen . What i want is my money should be refunded as soon as possible.
                    Axis Bank customer support has been notified about the posted complaint.
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                      H
                      Harish2117
                      from Almora, Uttarakhand
                      Jun 14, 2019
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                      Address: Jhajjar, Haryana, 124103

                      Hi,

                      I have done a transaction of 12989 thousand from my axis bank credit card. But somehow transaction got cancelled in middle. I got email transaction success.
                      But as delivery boy didn't get invoice(transaction stuck in between). He asked me to pay through other medium. I called Axis bank customer care, the person who is attended my call told me your transaction failed from Axis bank side after I explained him all case. That customer represntative told me to pay as he told I will get my money back in card of this failed transaction.

                      But now axis bank not refunding my money back. Please help

                      Harish Kumar[protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        G
                        gsdvs20
                        from Mumbai, Maharashtra
                        Jun 14, 2019
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                        I had opened Axis asap account and deposited 1000 rupees in it and received account details and virtual card on confirmation.
                        But today i received the message stating "Account closure proceeds to DD ".I called the customer care and they told that your account has been closed without even informing me what the problem was.This is very disappointing and i didn't expect this from Axis bank.I want fast resolution to this problem as i had put my trust on Axis bank and look what they did.
                        How will i get my 1000 rupees which i had deposited in it.Please resolve it.
                        Axis Bank customer support has been notified about the posted complaint.
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                          DD Dipshikha Das
                          from Kolkata, West Bengal
                          Jun 14, 2019
                          Resolved
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                          Resolved

                          Address: Thakdari Rd, Tarulia, Krishnapur, Kestopur, Kolkata, West Bengal 700102, Kolkata, West Bengal

                          I am Dipshikha Das.(Call-[protected].Phone Pay No-[protected])
                          My Account No(Axis bank)-[protected]
                          Ifs Code-UTIB0000025
                          On 13th June, at 9:43 pm, it was a wrong transaction from phone pay apps.
                          Phone Pay No-[protected]
                          Name-Dipankar know(Rs.1500)
                          Transaction id-P1906132143369443609145
                          Date-13 june, 2019
                          Time -9:43 Pm

                          I want to refund the money., please help me
                          Jul 17, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 14, 2019
                          Axis Bank Customer Care's response
                          Hi, we tried reaching on your mobile number however could not connect with you. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
                          Jun 27, 2019
                          Updated by DD Dipshikha Das
                          I am Dipshikha Das.(Call-[protected].Phone Pay No-[protected])
                          My Account No(Axis bank)-[protected]
                          Ifs Code-UTIB0000025
                          On 13th June, at 9:43 pm, it was a wrong transaction from phone pay apps.
                          Phone Pay No-[protected]
                          Name-Dipankar know(Rs.1500)
                          Transaction id-P1906132143369443609145
                          Date-13 june, 2019
                          Time -9:43 Pm

                          I want to refund the money., please help me

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                            jainamit999
                            from Raipur, Chhattisgarh
                            Jun 14, 2019
                            Resolved
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                            Resolved

                            Address: Indore, Madhya Pradesh, 452006

                            The bank has deducted the money from my saving account linked with my credit card stating that the BRN-card payment even though the bill was paid well in advance before the due date and I did not do any kind of transaction as same.

                            I mailed regarding the same to axis assist of bank for the clarification of the deduction but I did not receive a single reply from the bank side. It has been almost 15 days.
                            The bank is just fooling the people on extremely high level.

                            Below is the message of the deduction from the bank.

                            ID-AxisBk:
                            Your A/c 8218**5 is debited by Rs. 100 on 01Jun19. Avbl Bal: Rs. 4**40.74. Info: BRN-Card Payment

                            I request you take a strict action against the bank so that they do not fool the poor and innocent people around.
                            Jun 16, 2019
                            Complaint marked as Resolved 
                            Not resolved yet. The bank asked me to share the contact details and I shared it as well. It has been 3 days but they did'nt contact me with any kind of source.
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 14, 2019
                            Axis Bank Customer Care's response
                            Hi, we apologize for the inconvenience caused! Please share with us your registered contact details and we will get back to you at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                              Nathiyanaijar
                              from Arcot, Tamil Nadu
                              Jun 13, 2019
                              Resolved
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                              Resolved

                              Address: 600021

                              I cant have enough aware about this one assist service ..so i dont want to continue anymore hereafter. So please get me back my money rs 1799/- * 3 consecutive years on the other hand cancell this service. Which one will not debit anything from my account .even no one can intimate anything before get my money.right now i saw wiered thing in my bank pass book which to frasturate me dont elude pleople.pls Give me back my money pls 8[censored] need my acc no pls contact me through mail
                              Regards
                              A.Nathiya
                              Axis bank customer
                              Jul 15, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 13, 2019
                              Axis Bank Customer Care's response
                              Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
                              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit https://bit.ly/2F3Guho Regards, Team Axis Bank.
                              Hi,

                              I have transacted 3000 rs on last friday till now the ammount is not refunded, this is too late.

                              Please take necessary actions on high priority.

                              Call me [protected]

                              Thanks,
                              Vijaya.
                              Axis Bank Customer Care's response, Jun 13, 2019
                              Verified Support
                              Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx and raise a dispute. Sorry for the trouble.
                              Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                              Hi, I just transacted little amount to my friends account, but transaction status is shown as Suspect.My account got debited and beneficiary account has not credited with amount. Pls do the needful to rectify the issue, Its an emergency case, having many commitments with the amount.. Kindly do the needful...
                              Axis Bank Customer Care's response, Jun 13, 2019
                              Verified Support
                              Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx.
                              Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                SunilMB
                                from Mumbai, Maharashtra
                                Jun 13, 2019
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                                oneassist plan

                                Address: 411048

                                Dear Sir/Madam,

                                I don't wish to take this service as I already called to customer care about this. I even not received my credit card and got the SMS about the this charges. I also replied the mail that I don't wish to avail this service.
                                Please stop this service and charges for the same. And reverse the charges if it applied. I have not received my credit card till date and I have been charged.
                                Please stop this...
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                                Dee_kulkarni
                                from Mumbai, Maharashtra
                                Jun 12, 2019
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                                Address: Bavdhan, Pune, Maharashtra, 411021

                                I did not receive my credit card, I had applied for it a month ago but I received the pin documents, when asked to the axis Bank executive she vaguely answered me it might have gone back. I did not receive any text message from the courier company even. This is ridiculous how is this even possible the card did not reach my place and then got returned undelivered. No one is ready to answer neither the customer care nor the bank what m I supposed to do? As I need the card asap.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  M
                                  Mallikarjun_Patil19
                                  from Hyderabad, Telangana
                                  Jun 12, 2019
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                                  Address: Ranga Reddy, Andhra Pradesh, 500049

                                  Axis Bank is deudcting the amount from my account from past three months with transaction description as 'BRN-PYMT-CARD-[protected]'.Each month they have debited amount of 3482.72 from my account.I have tried to contact axis bank customer care support and after 20min of call I was able to talk to there representive but his response was rude and he told that the amount deducted for the axis bank credit card bill purpose but I told him that I do not hold any axis bank credit card.Then he told he is going to connect the call to Accounts department and he redirected the call. I waited for another 20min in call(Call charge was around 40rs for me), but no body responded to the call.Even I sent an complaint mail from there web site but didn't get any reposnse from them.

                                  Please look into my issue and do the needful.Let me know if you need any further details from side.

                                  Please find the attached document shows the statement of axis bank of these fraud transaction.

                                  Thanks & Regards
                                  Mallikarjun
                                  Mobile number linked to Axis Bank : [protected]
                                  Mail Id : mallikarjun.[protected]@gmail.com
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Hariharan Ganeshan
                                    from Ernakulam, Kerala
                                    Jun 12, 2019
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                                    Address: Trichy road,coimbatore, Ernakulam, Kerala, 683108

                                    Dear Team,
                                    My wife is working in Axis Bank at Trichy Road coimbatore and you people are making her sit till 8.30 in the name of 1 to 1 meeting. She joined now and dont know much about coimbatore and you people want her to perform from day 1. Please make these crap meetings at the earliest so that the ladies can leave early. Hope you will consider my complaint.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Hi axis I want to deposit rs 80000in axis bank through deposit machine in branch of ghansoli amount 20000 insert in machine and due to machine error transaction is got failed
                                    Name of account holder rupesh jagannath danawle
                                    Account no [protected]
                                    Time of deposit 21:24:58
                                    Machine no TPRH146901
                                    My name is: sakule mayur shambhuling
                                    A/c no.: [protected]
                                    address: vidya nagar, near bus-stand, mseb road, deoni 413519. On the day 15 may 2019 i got message that my debit card dispatched, but till date i didn't get delivery of my product. Help me
                                    Professional courier
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                                      moorthy b
                                      from Nagercoil, Tamil Nadu
                                      Jun 12, 2019
                                      Resolved
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                                      Resolved

                                      Address: 629001

                                      On 28/05/2019 while making payment for irctc ticket booking from my axis bank account through net banking Rs 1528.27 was deducted from my account. But the ticket was not booked stating no response from bank and payment pending from bank end.But Rs 1528.27 was deducted from my axis bank account vide INB/[protected]/ZAAK EPAYMENT SERVICES PVT LTD.PLEASE do the needfull for the repayment of paid amount to my axis bank account early.My contract mobile number is [protected].My email id is b.[protected]@gmail.com.
                                      Jul 13, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Jun 12, 2019
                                      Updated by moorthy b
                                      Please do the needfull for repayment
                                      Verified Support
                                      Jun 12, 2019
                                      Axis Bank Customer Care's response
                                      Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx . Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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