Axis Bank Complaints & Reviews

Hi, I started a job and the group opened salary A/C with Axis bank. Also along with salary A/C Demat account was opened without us consenting it but made us sign as opening a salary A/c. Now since last 3 years never used this Trading A/C but was charged 900/- every year and this year too charged. Now this is unfair business practise on that Sales guy who opened this clubbed A/c without letting us know. Also my A/c status has been changed from Salary to Savings A/C and because of Minimum Balance penalities my A/C is in Debit, as per RBI guidelines banks can stop providing the services rather than charging penalities in case of not maintaining balance. Have been visiting sector 32 chandigarh branch but sometimes get told to wait, sometimes to go to another branch to close my Dmat A/C, . I am stressed and harassed as have been spending my Time & Energy in this unwanted task. Do kindly help me in this regards by forcing bank to do the right thing which is refund my Charged amounts & compensate on stress & Agony.

Monika singhal saving a/c holder A/c no - [protected], Vaibhav garg employee of axis bank swasthya vihar branch this guy has been given an application for changing the sighn and mobile no of saving a/c of moniKa singhal. On the date 5/10/2018. He has promised to me that this work will be done in 7 working days, we have given a complained letter to the manager of swasthya vihar branch for the same but still this work is pending we face problem in every cheque issued by us...
I had done so many complaint against him last complain done as on 29/05/2019 but my work not done till date . please take an action against him. I still waiting for changing the signature and my mobile no. updating.

Sir, i sm nitin kumar, and i have account in axis bank Meerut Branch, i also use axis bank credit cards, so much extra amount deducted by axis bank credit card department, and customer care connectivity is so bad and not responding from 4 day and chargeable, i want to close my account in your bank due to very bad.please resolve my problem.
Nitin Kumar
+91-[protected]
A/C No-[protected]
Branch-Begum Pul Meerut

Dear Sir/Mam,

i Ashish Raorane my account no of axis bank is [protected].I have complaint regarding instrument called axis bank netsecure one touch device which is being delivered in my home address.
This device not even order from my side & was being charge with RS.1000 ( excluding 180 GST )
After that next Day registered with a complaint form in Andheri east axis bank MIDC branch (REQUEST NO :[protected] But still not received any response.
Andheri customer care executive told me to contact your account bank which is AXIS BANK NEW MARINE LINES.
After this i called my branch tell them whole things they told they cant help on this one you contact axis bank customer care but still no response.
kindly look into the matter as soon as possible & refund amout the same in my account at the earliest.
Check attachment i have take snapshot of sms ans statement and form which i fill there.

Thanks
Ashish Raorane
[protected]

मैने आपके पास को शुक्रवार को complaint करणे के बावजूद अश्विनी कांबले मुझे परेशान कर रही है मेरी तबियत बिगाघाड़ाने कारण वही मुझे high bp का प्रॉब्लम हुआ है आप उनके खिलाफ तुरंत करवाई कीजिए मैंने अपनी पिछली complaint मैं कहाँ था कि वो मेरी कलीग लोगोंको कॉल करके परेशान करती है कॉल करने के बाद गंदी गंदी गालिया देती है उनको मैंने बोला की चालू महीने का emi की recovry उसी महीने मै नही होती महीना ख़त्म होने के बाद होती है तो वो मानने को तैयार नही है

Dear Customer, Payment received for amount of Rs 2950 for creditcard number XXXX8449 on 10-JUN-19...today morning I received this message from axis. Few months back got lots of calls for life time credit card for account and annoyed with calls, I accepted to get credit card. Shockingly they delivered 5 credit card on my name. Since account was in hometown, I thought will go to back with all those cards to bank whenever I go to hometown .
But received message that money debited from my account. When they mentioned it's life time.. No interest.. Bla Bla for their credit card, how the hell they can deduct money. That too I haven't even opened those credit cards courier, neither I activated them.
Its all fraud... Don't ever believe and take those free credit card issued. Pls do continuously check for the deduction.

As per phone conversation you requested 2 days for the resolution but now i have not received either any call nor complaint wasn't resolved.

This is to inform you that, the axis bank end team wrongly cancelled my credit card which i have not given any cancellation request of my physical credit card to them. I have requested to cancel only virtual card but they have cancelled my physical credit card as well without any prior intimation to me.

It was already 34 days gone what you guys (Axis Bank) are doing last these many days to solve one complaint? sure i need an compensation on this case. Please note (Consumer Complaint Team) which they have not fulfilled the customer requirement as per mentioned days and this issue is not from my end due to product defect in Axis bank i am facing this issue so they are the responsibility to provide compensation of Rs 95000.

In fact their customer support is not for the customer help purpose they are saving Axis bank from any legal issues like this and making customers fool.

I am sure i have mailed hardly 200 to 300 mails to them and every time they are giving replies like below:

Dear Mr. Kumar,

This is with reference to your email regarding the re-activation of the card.

Please be infomred that we have forwarded this case to the concern team and I request you to revert to us after 04 working days to know the status of this request.

In case you have any other queries you can visit us at www.axisbank.com/support or call us on[protected] or[protected]. (Call charges applicable as per your service provider)

Best Regards,
Jalla Shiva Kumar
Customer Support
Axis Bank

Ans i have called the customer care lot of times and Axis bank not having toll free number they are charging for the customer support hardly i have spent Rs 400 to 600 for contact their customer support end but they are dead silent when i ask status of my case.

In any way they are not given any proper respond kindly look into this case Dear CONSUMER COMPLAINT TEAM you are the final hope

And the NODAL officer of axis bank, PRINCIPAL NODAL officer of Axis bank also not given any replies especially RAKHI SETH NODAL OFFICER not given replies to mails which shows how irresponsible are they.

I had audio proof also which i have communicated with AXIS bank customer care and they are clearly mentioned that the issue is at AXIS bank end only due to technical problem my card was cancelled. If you want i will provide all the proofs. and Mail proof also i had.

DEAR CONSUMER COMPLAINT TEAM PLEASE RESPOND ON THIS WITH IMMEDIATE AFFECT

Dar sar
I am using aixs credit card I was the use in credit card loan l well paid my balance lone amount before 3 months back but lone is not end I am sarvse in Indian Army now my place is saichin her not work in mobile sava I contacted customer car he tells me one complaint no in 5 works days but now care telling call regestr mobile no please kind of me help

Dear Sir/Mam,

Good Day!!!

My EMI due date is every month 5th, but my salary date is 8th on every month. I am getting trouble to pay the EMI amount on every 5th, is there any option to change my EMI due date from 5th to 9th. Because every month am paid consolidated charges.

Please help me to avoid this type of penalty.

I have mentioned my account number, if you want more details. Please let me know

Account # [protected]

Thanks in advance
Sathish Kumar K

Maine kal rat ko axis bank ke atm pr apna card use kiya machine kharab hone ke karn mera debit card usme re gya aajj subha vo card cash vale lai gye hai to maine bank se baat ki k vo card vapis krdo vo bol rhe hain k abhi naya card isssu krege. 10 din pehle maine new account open krvaya hai card ke 590 rupee fee b di hai abhi main 590 or nhi bhar skta so plz help me my mobile no.[protected]

मैने axis bank से पर्सनल लोण लिया है. Axis bank एक कर्मचारी जिनका नाम अश्विनी कांबळे हैं. वो मुझे बार बार कॉल करके परेशान करती है की payment के लिये. चालू महिने का payment के लिये. मैने उनसे कहा मे नासिक मे नही हू उसके बाद भी वो मुझे परेशान करती है और धमकी देती है मेरी कलीग को. चालू महिने की payment recovery महिना खतम होणे के बाद की जाती है. RBI के अनुसार. फिर भी वो मुझे तंग करती. आप कारवाई किजिये

Hi,
I'm Pranita Yadav,
I applied for credit card 2 weeks before but did not got any mail or massage stating that your card has been dispatched. As I have my active salary account in axis bank.
After 2 weeks today I got my Pin No. by speed post but did not received my card.
Why this has been happen ? I want it urgently for my personal reasons.
Please help me for the same.

Thanking You!

From the last 4 or 5 days, i tried calling to customer care to reslove my qeury but it charges only not connected at once till today, , Whenever i call at customer care for query it takes too much time to connect with your executive, , after 10/15 min its connected then your team executive put the call on hold, , , calls are chargeable no problem, but why we wait to connect
Seriously worst services very worst, , , ,

Hi im a axis bank credit card holder on june 6 2019 there was an unauthorized transaction of Rs. 1699./ in favour of ecpp assistance service membership . Which i had never subscribed. How can they transact on my card directly?
So, kindly please refund my same amount on the same credit card as soon as possible and unsubscribe me from this service im not at all intrested in the same . Otherwise will take legal action against you

Dear sir,

I have worngly added AC No[protected] Union Bank
Rs.4500 was transferred through neft to above account.

Details mentioned -
Axis Bank neft id - (AXMB[protected])

My Account details -
Axis Bank
Axis act - [protected]
name - amit ramesh gurav
ac type - current ac
Branch - kharghar navimumbai
customer id[protected]

as above account number is not exist as it was phone number of branch.
when i will get back the amount in my account.

more than 24 hrs waited but no response.

Regards,
Amit Gurav
[protected] / [protected]

Yesterday on dated 4 june 2019 I have opened an AXIS ASAP bank account through online form filling and providing my ADHAAR and PAN details. I have also deposited Rs.1000.00 in this newly created account.

Now, today dated 5 june 2019 I suddenly received a sms from the bank as "Your A/c 773276 is debited by Rs.1000 on 5 june2019 Avbl Bal :Rs.0. Info : Account closure proceeds to DD Acct."I
called the mentioned customer care number asking the reason for the account closure but didnt get satisfactory answer..infact they dont have good knowledge regarding this.
Please note I did not given any consent for account closure. Kindly look into the issue on an urgent basis and refund the money or reopen my account.

With regards

pawan kumar.
A/c no 773276
Magu.[protected]@ gmail.com

Hi,

I have been sending numerous mails to different departments of axis bank to settle the dues of inr 82, 853/- owed on this card but nobody responded to my mail or the mails returned undelivered. I can't pay the entire amount & i have been trying to get this resolved for almost a year now.

Can anyone please get in touch with me at [protected]@gmail.com

Best regards,
Pavneet

Hi Sir, I have three accounts with axis bank which was created by various companies i worked. Currently i will be using 1 account of them. I visited the bank branch to close the other 2 accounts but they are stating that i have minus balance for not maintaining minimum balance.

Please help me in closing the 2 accounts and i will be using 1 account which i am currently transacting. I contacted customer care of Axis Bank but they are forcing me to go to the branch.

I also stated that RBI has implemented the rule to not charge the AMB Charges.

Please contact me on +91 [protected]

Hii, sir i am saurav kumar mishra complaining behalf of my bank account in axis bank from which i have made a transaction on throughout irctc to booked a ticket on 31st of may and from which then i due to some of prominent reason i cancelled it that ticket but my amount of rs 2100 is being not refunded to till now and my account no is :- [protected] kindly please check it sir that when i am calling to customer care of axis bank then they were telling me that your amount is disputed or whatever it's being take a long time for refund and my complaint no is :[protected] and an another one of my complaint regarding the same problem of i'm facing this issue is :- [protected] but i needed my money sir as soon as soon possible sir due to because of booking another ticket on another date so please it's my kindly request to you sir that please resolve this issue as soon as soon possible because i'm a student sir and that's why i have been facing problem due to lacking of money and my refund i'd sir of this amount is :- [protected] and my transaction i'd of this amount is :- [protected] please it's my kindly request to check it sir and resolve my this issue as much as soon you can do it possible sir 🙏🙏🙏

Thanks and regards,
Saurav kumar mishra

I am not receiveing credit card bill by mail last month i received the this month ie may 21st bill i am not received so pls send the bill to my mail id my card no is [protected] i given complient two days back my complint id is 2351791 so pls fallow and try try to send my credit card bills promtly otherwise i am un able to pay last month 21st generated bill is not received by me