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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12994
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Axis Bank reviews & complaints page 254

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S
Sath007
from Chennai, Tamil Nadu
Jun 7, 2019
Resolved
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Address: No 13, Periyasamy street, Rajivgandhi Nagar, Alapakkam, Porur, Chennai - 600116, 600116

Dear Sir/Mam,

Good Day!!!

My EMI due date is every month 5th, but my salary date is 8th on every month. I am getting trouble to pay the EMI amount on every 5th, is there any option to change my EMI due date from 5th to 9th. Because every month am paid consolidated charges.

Please help me to avoid this type of penalty.

I have mentioned my account number, if you want more details. Please let me know

Account # [protected]

Thanks in advance
Sathish Kumar K
Jul 14, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2019
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2wK231L . Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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    Gurpreet4293
    from Mumbai, Maharashtra
    Jun 7, 2019
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    Address: Rajpura, Patiala, Punjab, 140401

    Maine kal rat ko axis bank ke atm pr apna card use kiya machine kharab hone ke karn mera debit card usme re gya aajj subha vo card cash vale lai gye hai to maine bank se baat ki k vo card vapis krdo vo bol rhe hain k abhi naya card isssu krege. 10 din pehle maine new account open krvaya hai card ke 590 rupee fee b di hai abhi main 590 or nhi bhar skta so plz help me my mobile no.[protected]
    Axis Bank customer support has been notified about the posted complaint.
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      C
      Chaitanya Ahire
      from Nashik, Maharashtra
      Jun 7, 2019
      Resolved
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      Address: Nashik, Nashik, Maharashtra, 422003

      मैने axis bank से पर्सनल लोण लिया है. Axis bank एक कर्मचारी जिनका नाम अश्विनी कांबळे हैं. वो मुझे बार बार कॉल करके परेशान करती है की payment के लिये. चालू महिने का payment के लिये. मैने उनसे कहा मे नासिक मे नही हू उसके बाद भी वो मुझे परेशान करती है और धमकी देती है मेरी कलीग को. चालू महिने की payment recovery महिना खतम होणे के बाद की जाती है. RBI के अनुसार. फिर भी वो मुझे तंग करती. आप कारवाई किजिये
      Jul 9, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 07, 2019
      Axis Bank Customer Care's response
      Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon.
      Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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        P
        Pranita Yadav
        from Delhi, Delhi
        Jun 6, 2019
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        Address: Dr Ambedkar road, Hindmata, Mumbai City, Maharashtra, 400014

        Hi,
        I'm Pranita Yadav,
        I applied for credit card 2 weeks before but did not got any mail or massage stating that your card has been dispatched. As I have my active salary account in axis bank.
        After 2 weeks today I got my Pin No. by speed post but did not received my card.
        Why this has been happen ? I want it urgently for my personal reasons.
        Please help me for the same.

        Thanking You!
        Jul 12, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 07, 2019
        Axis Bank Customer Care's response
        Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2MoeuLb Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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          Sachinsingla505
          from Delhi, Delhi
          Jun 6, 2019
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          Address: Gurgaon, Haryana, 122001

          From the last 4 or 5 days, i tried calling to customer care to reslove my qeury but it charges only not connected at once till today, , Whenever i call at customer care for query it takes too much time to connect with your executive, , after 10/15 min its connected then your team executive put the call on hold, , , calls are chargeable no problem, but why we wait to connect
          Seriously worst services very worst, , , ,
          +1 photos
          Axis Bank customer support has been notified about the posted complaint.
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            L
            Lavylavan
            from Chennai, Tamil Nadu
            Jun 6, 2019
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            Address: 600053

            Hi im a axis bank credit card holder on june 6 2019 there was an unauthorized transaction of Rs. 1699./ in favour of ecpp assistance service membership . Which i had never subscribed. How can they transact on my card directly?
            So, kindly please refund my same amount on the same credit card as soon as possible and unsubscribe me from this service im not at all intrested in the same . Otherwise will take legal action against you
            Jul 10, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 06, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
            Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
            Jun 22, 2019
            Updated by Lavylavan
            Hi, I am a axis bank credit card holder . Again they transacted amount from my add on card around Rs.350 for amazon prime which i was not subscribed to that .
            Please refund the same amount ASAP to my same account . My registered mobile number is [protected]. Thank you
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              A
              Amit Gavrav
              from Mumbai, Maharashtra
              Jun 6, 2019
              Resolved
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              Address: Mumbai City, Maharashtra, 400708

              Dear sir,

              I have worngly added AC No[protected] Union Bank
              Rs.4500 was transferred through neft to above account.

              Details mentioned -
              Axis Bank neft id - (AXMB[protected])

              My Account details -
              Axis Bank
              Axis act - [protected]
              name - amit ramesh gurav
              ac type - current ac
              Branch - kharghar navimumbai
              customer id[protected]

              as above account number is not exist as it was phone number of branch.
              when i will get back the amount in my account.

              more than 24 hrs waited but no response.

              Regards,
              Amit Gurav
              [protected] / [protected]
              Jul 19, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 06, 2019
              Axis Bank Customer Care's response
              Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute. Sorry for the trouble.
              Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                P
                Pawan6381
                from new delhi, Delhi
                Jun 5, 2019
                Resolved
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                Address: Uttam nagar branch, New Delhi, Delhi



                Yesterday on dated 4 june 2019 I have opened an AXIS ASAP bank account through online form filling and providing my ADHAAR and PAN details. I have also deposited Rs.1000.00 in this newly created account.

                Now, today dated 5 june 2019 I suddenly received a sms from the bank as "Your A/c 773276 is debited by Rs.1000 on 5 june2019 Avbl Bal :Rs.0. Info : Account closure proceeds to DD Acct."I
                called the mentioned customer care number asking the reason for the account closure but didnt get satisfactory answer..infact they dont have good knowledge regarding this.
                Please note I did not given any consent for account closure. Kindly look into the issue on an urgent basis and refund the money or reopen my account.

                With regards

                pawan kumar.
                A/c no 773276
                Magu.[protected]@ gmail.com
                Jul 5, 2019
                Complaint marked as Resolved 
                Got their email as well as call by their executive to collect the demand draft from their branch office...thnks axis team aspecially pankaj bhardwaj
                Axis Bank customer support has been notified about the posted complaint.
                Jun 10, 2019
                Updated by Pawan6381
                In revert for my complaint I have just got an email having a phone no of someone (so called raman)...i have been trying to contact him...but all in vain...no response...totally irresponsible axis team
                Verified Support
                Jun 11, 2019
                Axis Bank Customer Care's response
                Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                Jul 04, 2019
                Updated by Pawan6381
                Not get my refund yet...its already been a month ...hw much time would u like more...should i move to banking ombudsman...
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                  P
                  pavneetbajaj
                  Jun 5, 2019
                  Resolved
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                  Resolved

                  Hi,

                  I have been sending numerous mails to different departments of axis bank to settle the dues of inr 82, 853/- owed on this card but nobody responded to my mail or the mails returned undelivered. I can't pay the entire amount & i have been trying to get this resolved for almost a year now.

                  Can anyone please get in touch with me at [protected]@gmail.com

                  Best regards,
                  Pavneet
                  Jul 15, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 06, 2019
                  Axis Bank Customer Care's response
                  Hi, we request you to share the screenshot of the mail received for us to assist you further.
                  Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                    D
                    davidamos87
                    from Bengaluru, Karnataka
                    Jun 5, 2019
                    Resolved
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                    Address: Bangalore, Karnataka

                    Hi Sir, I have three accounts with axis bank which was created by various companies i worked. Currently i will be using 1 account of them. I visited the bank branch to close the other 2 accounts but they are stating that i have minus balance for not maintaining minimum balance.

                    Please help me in closing the 2 accounts and i will be using 1 account which i am currently transacting. I contacted customer care of Axis Bank but they are forcing me to go to the branch.

                    I also stated that RBI has implemented the rule to not charge the AMB Charges.

                    Please contact me on +91 [protected]
                    Jul 15, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Jun 06, 2019
                    Updated by davidamos87
                    Please help me in this case, i even tried visiting the bank manager again but they are again rejecting my request.
                    Verified Support
                    Jun 07, 2019
                    Axis Bank Customer Care's response
                    Hi, we request you to visit the following link to get clarification on charges levied: http://bit.ly/2JKYEsc. Regards, Team Axis Bank.
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                      5
                      5KashyapN900
                      from Mumbai, Maharashtra
                      Jun 5, 2019
                      Resolved
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                      Address: Axis Bank, Laxmi Nagar Branch ID2685 IFSC UTIB0002685 Address D/32, Ground Floor, Vikas Marg, Laxmi Nagar, New Delhi, Delhi, 110092 Contact Number 18604195555 Pincode 110092, New Delhi, Delhi, 110092

                      Hii, sir i am saurav kumar mishra complaining behalf of my bank account in axis bank from which i have made a transaction on throughout irctc to booked a ticket on 31st of may and from which then i due to some of prominent reason i cancelled it that ticket but my amount of rs 2100 is being not refunded to till now and my account no is :- [protected] kindly please check it sir that when i am calling to customer care of axis bank then they were telling me that your amount is disputed or whatever it's being take a long time for refund and my complaint no is :[protected] and an another one of my complaint regarding the same problem of i'm facing this issue is :- [protected] but i needed my money sir as soon as soon possible sir due to because of booking another ticket on another date so please it's my kindly request to you sir that please resolve this issue as soon as soon possible because i'm a student sir and that's why i have been facing problem due to lacking of money and my refund i'd sir of this amount is :- [protected] and my transaction i'd of this amount is :- [protected] please it's my kindly request to check it sir and resolve my this issue as much as soon you can do it possible sir 🙏🙏🙏

                      Thanks and regards,
                      Saurav kumar mishra
                      +1 photos
                      Jul 12, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 06, 2019
                      Axis Bank Customer Care's response
                      Hi, we request you to refer the following link: http://bit.ly/2DlDuvW to report the disputed transaction. Sorry for the trouble. Regards, Team Axis Bank
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                        M
                        madhavmullapudi
                        from Rajahmundry, Andhra Pradesh
                        Jun 5, 2019
                        Resolved
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                        Resolved

                        Address: 81-28-19 C-6, 3RD FLOOR BHARATHI RESIDENCY, J N ROAD, East Godavari, Andhra Pradesh, 533103

                        I am not receiveing credit card bill by mail last month i received the this month ie may 21st bill i am not received so pls send the bill to my mail id my card no is [protected] i given complient two days back my complint id is 2351791 so pls fallow and try try to send my credit card bills promtly otherwise i am un able to pay last month 21st generated bill is not received by me
                        Jul 15, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 06, 2019
                        Axis Bank Customer Care's response
                        Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N5XxBv Regards, Team Axis Bank.
                        On may 27th i try to do a payment using my credit card. It was faild. But I got message from bank amount spended. And now in banking app shows that amount as un billed amount. I was retry same transaction it was successful. But 2 amounts are shows as spended.
                        Axis Bank Customer Care's response, Jun 6, 2019
                        Verified Support
                        Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                        Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                          Sowmya Thandapani
                          from Chennai, Tamil Nadu
                          Jun 4, 2019
                          Resolved
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                          Resolved

                          My name is dhanalakshmi sowmya. It is regarding my asap account i opened in thiruvanmiyur branch. Despite of kyc updation i made in adyar branch, my account got closed and i tried calling the branch, but no answer. My account got closed on may 1, 2019. I received a message stating the deposited amount will be sent through dd to my house address. Till now i haven't received it.

                          Acct no: [protected]
                          Cust id:[protected]

                          I am too working in a private bank only but i never seen such a bad follow up regarding customer service. Please check with the branch and give back my money.

                          Regards,
                          Sowmya
                          Jul 8, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 06, 2019
                          Axis Bank Customer Care's response
                          Hi, we tried reaching you today, however, the call was unanswered. We wish to inform you that your Axis ASAP account is closed. The decision has been taken on grounds of Bank's internal policies and operating procedure. Sorry for the trouble. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank
                          Jun 08, 2019
                          Updated by Sowmya Thandapani
                          Hi, I have no problem with your policy to close my account. If your policy doesn't want me to be your customer, well and good. But I am worried about my balance which was Rs. 5848/-. I was promised that the amount will be sent to me as Demand Draft with in 15 days whereas now its has been 40 days and yet i haven't received my DD through post. Now about your policy, I was asked to submit my KYC and I took the privilege taking a day off from my work for signature upload and another day for KYC submission. I took all these pain so that you could have an internal policy to close my account. I am even out of counts of how many calls I made to your Thiruvanmiyur branch and it was not answered once, speaking about customer service. I have no intention to be your customer anymore so I'm glad i don't have to take the pain to do the account closure procedure. Please give me a solution for my balance and give me a date when i will receive it. You can reach me on my number ASAP or you can also mail me too. if that wont work for AXIS, give me the number of contact we will do.

                          Thanks

                          Regards
                          Sowmya
                          Jun 12, 2019
                          Updated by Sowmya Thandapani
                          I don't know how long Axis bank would take to resolve a small complaint. I am really fed up by calling the branch. If you couldn't appoint a person to attend a call, then why you even open branch in all places. If a customer borrows loan and couldnt repay, you people call N number of times to get back your money. To get a new customer, you do a regular follow ups and somehow grab them. Why is that responsibility missing after we become the customer. I am taking this complaint to consumer court.

                          Regards,
                          Sowmya
                          My axis asap account debited from my account 1000 rupees and closed without my permission
                          Axis Bank Customer Care's response, Jun 6, 2019
                          Verified Support
                          Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                          Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                            A
                            Ashu Middha
                            from Anandpur Sahib, Punjab
                            Jun 4, 2019
                            Resolved
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                            Resolved

                            Address: Ashu Middha Middha Trading Company (New Grain Market) Jalalabad (w) dist.Fazilka Punjab

                            As subject cited above i have contact the above said employee of axis bank branch. He treat me as owner of the branch, not as employee. He shows that without offering some thing him, he will not give the service of concerned branch. Here, i respectfully
                            Aware that how the offer are proceeding at ground level. Regards... Ashu middha middha trading company (New grain market) contact no. [protected]
                            Jul 15, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 06, 2019
                            Axis Bank Customer Care's response
                            Hi, we tried reaching you today, however, unable to connect as the number was not reachable. We are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank
                            Verified Support
                            Jun 06, 2019
                            Axis Bank Customer Care's response
                            Hi, we tried reaching you on your mobile number, however, could not connect with you. Please help us with the registered contact number as we are unable to fetch details with the help of the mobile number provided. Regards, Team Axis Bank.
                            Verified Support
                            Jun 06, 2019
                            Axis Bank Customer Care's response
                            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                            Verified Support
                            Jun 13, 2019
                            Axis Bank Customer Care's response
                            Hi, we wish to inform you that as per our records the branch official has contacted you and addressed your query. Regards, Team Axis Bank.
                            Axis bank atm not providing me a rent from 1 year and i can not do anything against him . so what i can do it
                            Axis Bank Customer Care's response, Jun 6, 2019
                            Verified Support
                            Hi, regret the inconvenience caused. We are here to help! Please DM us your contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                            Axis Bank Customer Care's response, Jun 6, 2019
                            Verified Support
                            Hi, sorry for the inconvenience. Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.
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                              Abhi dixit
                              from Ahmedabad, Gujarat
                              Jun 4, 2019
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                              Address: A2lordsnest chandkheda Gam near AMC office , nr. Devnandan sky, chandkheda, Ahmedabad, Gujarat, 382424

                              Hii,
                              i have salary account in your bank & when i checked my balance you have deducted 4500 & 5500 rs from my account continues last two month written as Consolidated Charges.plz help me to get my money back, your bank is deducting innocent peoples money from their accounts wihout telling peoples .
                              Due to that problem I have submitted fill up a/c closing form with cheque book & debit card on . But till now account has not closed.
                              My account is going continue in minus
                              So please refund my money and close the account as soon as possible. Otherwise I'll go for higher authority
                              +1 photos
                              Axis Bank customer support has been notified about the posted complaint.
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                                Gowtham55
                                from Chennai, Tamil Nadu
                                Jun 4, 2019
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600112

                                This is my mobile number.[protected]. I just bought an mobile phone on amazon and this not yet converted into emi. I just give you the transaction details so can you just look into it.
                                Order #[protected]
                                Emi period - in_axis_6mo_emi
                                Payment id - 0h_pe_cus_1e7f97ca-0396-49d0-9eaa-99f9781e6399
                                Amount - rs.11, 998.00
                                Date-tuesday, 21 may, 2019 12:09:31 pm ist
                                Jul 5, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 04, 2019
                                Axis Bank Customer Care's response
                                Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2W7TiJr. Regards, Team Axis Bank.
                                Jun 05, 2019
                                Updated by Gowtham55
                                I previously bought some items in amazon in EMI option, Within 4 working days it will automatically converted into EMI. Why should i manually convert into EMI?
                                I just want to deactivate this subscription as I find the service unneccesary and doubtful in its contents.
                                Please do the needful and cancel my subscription.
                                Thank you.
                                Axis Bank Customer Care's response, Jun 4, 2019
                                Verified Support
                                Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                Axis bank has deducted Rs. 118 twice from my account and the transaction log says Info: Sign. Verf chrgs mandate Regst/Stop. What is this? Credit the amount back
                                Axis Bank Customer Care's response, Jun 6, 2019
                                Verified Support
                                Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                  Vanshul Chawla
                                  from Gurgaon, Haryana
                                  Jun 4, 2019
                                  Resolved
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                                  Resolved

                                  Address: 122101

                                  My transaction id for account : [protected] with reference id:[protected] is in suspect status from past 5 days. Could you please check.

                                  Please could you check and revert as this was money paid as rent to the owner and i would have to pay late fees in case its not credited within this week.

                                  Let me know in case you need further details from my side.

                                  Vanshul
                                  [protected]
                                  Jul 5, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 04, 2019
                                  Axis Bank Customer Care's response
                                  Hi, as per our telephonic conversation, please visit the link https://bit.ly/2Na7gH8 and raise the dispute for the mentioned transaction. Regards, Team Axis bank
                                  Pmjjby or Pmsjy Certificate copy not issue me please pmjjby or pmsjy certificate copy provide my bank address ya my E-mail ID - sudhir.[protected]@gmail.com
                                  Axis Bank Customer Care's response, Jun 4, 2019
                                  Verified Support
                                  Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.
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                                    M
                                    madhavmullapudi
                                    from Rajahmundry, Andhra Pradesh
                                    Jun 4, 2019
                                    Resolved
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                                    Resolved

                                    Address: 81-28-19 C-6, 3RD FLOOR BHARATHI RESIDENCY, J N ROAD, East Godavari, Andhra Pradesh, 533103

                                    My card no [protected] i am not receiving credit card bills in time my billing date is 21st now 4thof next month since i am not received the bill and also send the phycial bill to my postel adress and also i am unable to see my trans. online i am unable to regerstr my credit card online because i am not not heaving savings bank account with you
                                    Jul 8, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 04, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we refer to our today’s conversation, please find the link as suggested https://bit.ly/2unVRLl . Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank
                                    Verified Support
                                    Jun 06, 2019
                                    Axis Bank Customer Care's response
                                    Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N5XxBv Regards, Team Axis Bank.
                                    I have axis bank neo credit card. Still i haven't purchase any products bia this card .even though i has paid 350rupees monthly . Is it acceptable? . I am frustrated. I want to cancel my credit card immediately.
                                    Axis Bank Customer Care's response, Jun 4, 2019
                                    Verified Support
                                    Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                                    Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                      Debasish8972
                                      from Ahmadpur, West Bengal
                                      Jun 3, 2019
                                      Resolved
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                                      Resolved

                                      Address: 743245

                                      Hi i had fraudulent transactions happened on my current account with out my concern or otp as below on3rd june 2019.

                                      I lost inr 11344.83 with out my involvement, i never deal with this site for any transaction in the past.
                                      Request you to help me and refund back my amount.
                                      And i dont want this again in future.
                                      Please let me know if you need any other information.
                                      Jul 14, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Jun 03, 2019
                                      Updated by Debasish8972
                                      My Account No. [protected], IFSC Code UTIB0003263 (Axis Bank)

                                      Verified Support
                                      Jun 04, 2019
                                      Axis Bank Customer Care's response
                                      Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                      Jun 04, 2019
                                      Updated by Debasish8972
                                      My Mobile Number- [protected] and [protected]
                                      Jun 08, 2019
                                      Updated by Debasish8972
                                      Dear Sir,
                                      I have not receive any status of my complain. Please send the running status in my email and solve this problems as soon as possible.

                                      Regards
                                      Debasish Biswas
                                      Mobile No. [protected].
                                      I lost 1897.12 rs. ECOM.PUR/WWW.LANGUAGEP/
                                      I have not visited any site like this.. This transaction happend in afternoon at 15.14.37 and I got msg of transactions at 20.44
                                      Please help me to get my money back.
                                      My mobile no. [protected]
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                                        dijomaliakal
                                        Jun 3, 2019
                                        Resolved
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                                        Resolved

                                        Address: jp nagar, Bangalore, Karnataka, 560083

                                        I took a personal loan of 6lakhs and executive told me that there is only 1.25% deduction for processing fee. I agreed that and while disbursement there is a deduction of 8k for insurance without my knowledge.I didnt signed any insurance documents and they diducted that amount without informing me.Please help me on this

                                        below is the mail i sent to the Axis bank

                                        I am dijo maliakal, I took a personal loan for 600000 last month from axis bank.my executive told me that there is only processing fee 1.25 percent will be deducted from the total amount.But while disbursement there is a huge amount deducted from my account around 18k.
                                        I suspect there is a deduction around 8k on insurance without my knowledge.I dont signed any insurance document also.one mail came from Gmail account and immediately one executive called me and told to send a mail like ok to proceed.The bank like axis I didnt expect this kind of cheating . These kind of confirmation mails should come from axis email id.i replied to the mail which came and ask to reverse the insurance amount.i respond almost 5 times and there is no response.this is a kind of cheating. Ii request to revert the insurance amount asap.i am trying this option at last if there is no reply from axis side I will go with cyber crime
                                        Jul 7, 2019
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 06, 2019
                                        Axis Bank Customer Care's response
                                        Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                                        Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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