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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 248

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M
M draj SINGH
from Mumbai, Maharashtra
Jul 2, 2019
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My loan account (PPR[protected]is with Axis Bank Limited i paid the loan amount is the bank representative tolld me. I deposited 166 686 rupees in my loan account on 21st june 2019. But Bank is charging 69 rupees per day till now but the amount credited in the loan account same day. When I call customer care why I should pay the interest of loan after payment of the amount. He told me forcefully to pay the interest it is a fraud that is doing by Axis Bank. Why I should the pay interest after 21st june on that amount which I already paid.
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    Akka zhimo
    from Noida, Uttar Pradesh
    Jul 2, 2019
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    Address: sec 18 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

    I have receive d a call from acis bank for one assistant service.I just don't want the subscription please cancel my subscription for my Axis Master card ending with 5874 the money had already been charged @1799
    Hence please cancel the subscription and refund the same amount in my account i am waiting for the confirmation of relaxation of this service and also refund the [protected]@1799
    Axis Bank customer support has been notified about the posted complaint.
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      Virenderbhardwaj
      from Noida, Uttar Pradesh
      Jul 2, 2019
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      Address: Shimla, Himachal Pradesh, 171009

      Dear sir/madam,

      With due respect, this is to bring about your kind notice, that i made a payment of 3000 inr against axis bank credit card ([protected]) by[protected]. After that the later card was permanently blocked and bank has issued me new credit card. But after almost more that three (3) years, i received a credit card e-statement from the axis bank of the mentioned blocked card which stated 3000 inr due payment against it. When i called up the bank authorities (Customer services) they conveyed it to me that at it is a excess payment they have received for that credit card and they assured me that they will return it by dd, but instead they credited that amount through online transaction to my frozen account/suspended account associated with the later credit card, which has a balance of around minus (-) 1800 because of that around 1200 inr got deducted.

      When i again asked them why did they do so in-spite of the confirmation they have given me that money will be refunded by dd. Sir/madam with your esteem permission i want to make few of the point:

      1) why it took almost three and half year for the concerned bank to notify me about the over payment against credit card.?

      2) if a bank customer by any means fail to make a payment of credit card by due date, then banks charged him with a heavy interest rate per day. So in this case, will bank do the refund with same interest rate to me for those three and half years?

      Good self is requested to kindly look into the matter and help me to get my money refunded with appropriate interest rate.

      You kind intervention and acknowledgement is highly awaited in this regard.

      I shall be highly thankful to you for this act of kindness.

      Yours sincerely
      Virender bhardwaj
      [protected]
      Email: [protected]@rediffmail.com, tarunb. [protected]@gmail.com
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 02, 2019
      Axis Bank Customer Care's response
      Hi, we have tried reaching out to you today, however, the call went unanswered. Request you to share with us a preferred time to contact. Regards, Team Axis Bank.
      Jul 03, 2019
      Updated by Virenderbhardwaj
      Dear Axis Bank Team, you can contact me by any time you like .

      Virender Bhardwaj
      [protected]
      I'm visit the bank and request the cheque collection manager. Stop the ecs my account.
      Manager tell me your ecs stop not possible.
      You close your account my Branch.
      C.id[protected]
      Mobile [protected]
      Axis Bank Customer Care's response, Jul 3, 2019
      Verified Support
      Hi, we are here to help. Please share the exact address of the Axis Bank branch visited via DM for us to check and assist you at the earliest. Regards, Team Axis Bank.
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        G
        Ginnu143
        from Jind, Haryana
        Jul 2, 2019
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        Address: #6sugar mill colony, Kurukshetra, Haryana, 136135

        I received mail from vinita verma regarding axis bank for the post of operation manager she offered me job about my nearest location she asked me submit rs. 2550 as registration fee on[protected] i'll paid after that i received another call regarding axis bank for telephonic interview i have cleared. After some days i received call from hr ajay singh from axis bank he held my online test i have passed this test and he asked me rs.7500 for document verification and screening. But i didn't paid again.
        +5 photos
        Axis Bank customer support has been notified about the posted complaint.
        My very imp document accidentally slipped inside when I kept I on top of atm
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          A
          AroraBoyLucky
          from Noida, Uttar Pradesh
          Jul 2, 2019
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          Address: 152 Street no. 1 Bhiwani Enclave, Gurgaon, Haryana, 122001

          I have noticed that axis bank is very frequently deducting money and rewards points from my account without any specific reasons by just remarking "expired" which is not even according to the terms & conditions of axis bank in this regards.

          They have clearly mentioned on their website that rewards points having a validity of 3 years and if there is no transaction in 365 days such as no earning, redemption or inactivity of account, it can be expired but there is nothing like it with me but still they are deducting my rewards points regularly.

          I also tried to speak to axis bank cce but they (Mr ajmal) said that he is unable to do anything and i need to visit bank directly, why?? Why they have given phone lines then? He has not given any answer as well as their twitter handle @axisbanksupport @axisbank.. They are not supporting so please help.

          Attaching few of screenshots but we have a full statement that i can upload here to proof of what they are doing with me

          Thanks
          Anil kr arora
          [protected]
          +2 photos
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 02, 2019
          Axis Bank Customer Care's response
          Hi, we refer to our today’s discussion, be assured we have noted your concern raised to us and will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
          Verified Support
          Jul 10, 2019
          Axis Bank Customer Care's response
          Hi, we refer to our detailed conversation on the edge points, please find the attached link https://application.axisbank.co.in/webforms/axis-support/issues/AxiseDGERewards-RewardPointsExpiry.aspx for further clarification. Regards, Team Axis Bank
          Jul 10, 2019
          Updated by AroraBoyLucky
          Ref your link posted above in response to my query and complaint, your own policy T&Cs says
          "Points will also expire in case there is no account activity over a period of 365 days. E.g.: If you have not done any earn transactions, redemptions or have not logged in to your account for a period of 365 days from your last transaction, your points will expire on the 366th day."

          However, there is nothing like inactivity of my account because there are many or regular transactions of my rewards points as I am earning and also there is redemption within the period of 366 days.

          I have attached few images which will evidently say how you are making us fool and not giving me the resolution

          I cant attach a document otherwise I would have attached a statement of account that I have downloaded from my Axis Edge Account few days back. And you can deny of your own policy rules and this statement.

          So, the resolution hasnt been provided and My points that you have deducted was not according to your own terms and policy.

          I request you again to give my deducted rewards points back. Thanks

          Jul 10, 2019
          Updated by AroraBoyLucky
          Now you have to say how can you overrule your own terms & conditions and the statement of my rewards points as attached above which clearly says about full activity and transactions / earning points and redemption. This is not first time that you have done here but deducted points many time before by just giving remarks of "EXPIRED" which is not at all as per your own terms.

          I request respective forum authorities to look at this matter and help me to get justice, please.

          Regards
          Anil Arora
          Jul 18, 2019
          Updated by AroraBoyLucky
          Hi I am waiting for the resolution till now and Axis Bank has stopped responding even are not replying to my complaints, twitter complaints.
          Hi Sir,

          Debited messege : PUR /GOOGLE *California/[protected]

          without any otp debited 588 rs from my account.
          so i request you to return back my money.I havent visited any websites or purchased anything still debited from my account .

          Thank you
          regards
          Ganesh Karaspalli
          Axis Bank Customer Care's response, Jul 10, 2019
          Verified Support
          Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately.
          Regards, Team Axis Bank.
          Dear sir,
          Please stop payment by diducting my account, No is - [protected].
          Sanjay D Mundlik.
          If it is activate by mistake so please stop it .

          Regards,
          Sanjay mandlik
          [protected]
          [protected]
          Axis Bank Customer Care's response, Jul 10, 2019
          Verified Support
          Hi, thank you for reaching out. Please elaborate on your specific query via DM for us to assist you. We are here to help! Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
          In my credit card bill on 19 June shows 700 charge against late payment but I have already paid bill on 1st of June.
          Axis Bank Customer Care's response, Jul 10, 2019
          Verified Support
          Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/issues/Cards-ChargesandFees.aspx Regards, Team Axis Bank.
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            palak patel9033
            from Amritsar, Punjab
            Jul 2, 2019
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            Address: Vadodara, Gujarat, 390025

            Hello, i have applied for axis bank neo credit card but still i have not received any response and when i talk to customer care that time i get same response we cannot fatch the details of application due to technical problem.

            Axis bank takes too much time for credit card application
            Credit card application reference no.
            C1-[protected]-c1
            And this application applied by customer representive through tablet and upload document

            I want exact status of my application
            Jul 2, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Jul 02, 2019
            Updated by palak patel9033
            i want status of my application no. C1-[protected]-C1
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              S
              Suresh kumar RG
              from Delhi, Delhi
              Jul 1, 2019
              Resolved
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              Resolved

              Hi my name is rg suresh kumar, i have used credit card of axis bank from last 1 year i made my payment regularly but suddenly my financial condition has gone down i lost my job. I can't pay dues right now because i am out of money. I requested hdfc recovery agents to give me sum time if i get extra money then i will pay dues but hdfc agent calling my family & friends for payment now i am no more in social standing also all my friends family know my condition i requested not to call. My family friends and other but then to they called again again now i am no where bcoz of axis bank agents. They are calling me continuosly & torturing me.
              No one is not giving me loans & no social respect, my family & friends are not talking with me. Pls stop doing harrsment nothing left in my life now bcoz of axis bank my email id is [protected]@gmail.com. Expecting positive reply from you.
              Aug 16, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 01, 2019
              Axis Bank Customer Care's response
              Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                S
                Shipra Sonam
                from Delhi, Delhi
                Jul 1, 2019
                Resolved
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                Resolved

                Address: Gurgaon, Haryana, 122016

                Hi
                My ticket against PNR Number: [protected] has been canceled successfully as per my request on[protected]. And the refunded amount of Rs. 1235 has refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1235.0 has been processed from the IRCTC. But, I didn't get my money back in my account from the bank. Even, there is no toll-free numbers or email is available to contact with c.care of Axis bank. The c.care number is provided by the axis bank, never connect.

                Transaction detail:
                Account Name: Shipra Sonam
                Account Number: [protected]
                IFSC Code: UTIB0001527
                BANK RFND TXN ID - 85215229177925163274980
                Jul 11, 2019
                Complaint marked as Resolved 
                Resolved
                Axis Bank customer support has been notified about the posted complaint.
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                  M
                  MariaRoselineRani
                  from Bengaluru, Karnataka
                  Jul 1, 2019
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                  Address: TC PALYA, 560036

                  Hello sir/madam,

                  I am maria, holding saving account in axis bank, this was my salary account, currently i am not working, but every month consolidated charges for a/c has been levied on my savings account, at present my account balance is minus balance, please confirm why this charges on my account... And also pay back the amount which you have deducted from my account, i have maintained some amount in this saving account for my expenses but it has been deducted completely and showing negative balance, please check asap and do the needful.

                  Thankfully,
                  Maria
                  +1 photos
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 01, 2019
                  Axis Bank Customer Care's response
                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
                  Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                  Jul 01, 2019
                  Updated by MariaRoselineRani
                  Hello,

                  Thanks much for the response...

                  I hold axis bank zero balance Account, per this service, No need to maintain minimum balance, can you confirm me, if I need to close my account, as I will not be able to maintain the balance in my savings account, as I am unemployed...
                  I hold axis bank zero balance Account. As per this service, No need to maintain minimum balance, but still it's deducted, can you confirm me.
                  I am not joining axis young bankers program but i paid caution fee how to get the axis young bankers program caution fee 10000rs

                  consolidated charges for saving a/c - Comment #3474665 - Image #0
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                    S
                    sharmakvinod
                    from Noida, Uttar Pradesh
                    Jul 1, 2019
                    Resolved
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                    Resolved

                    debit card annual fees deduction

                    Address: Swasthya vihar, New delhi, 201301

                    This is regarding annual debit card charges deducted from my account.
                    First deduction was on 26-Apr-19 and 2nd was on 27-May-19.
                    I logged SR 51263545 and 52790110 for reversal of deduction. Today when i called customer care for status i was informed reason for deduction :
                    -My account was changed to normal from priority
                    -2nd deduction as bank replace my old card with new chip card on RBI guidelines in 2018.br...
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                    mohammed ali
                    from Hyderabad, Telangana
                    Jun 30, 2019
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                    Address: Hyderabad, Telangana

                    Hi,

                    I received a call from axis bank regarding to upgrade a credit card, i said not interested again their called me and their forced me to upgrade. Their charge me 750 rs and their given me the offer, that if i purchase 3 item from flipkart with in 45 days any cost. So i have purchased 3 items from flipkart with in 45 days. I called to axis bank regarding coupon their said, with in 1 month you will receive upto 8 months completed, still now i did not received a coupon, when i call their are saying this month end, again i called their said already we have forwarded to your mail, i said regularly i am checking mails i did not then ok i will raised this complaint with in 4 working you will receive, again i called sir status is showing its resolved i told with out my conformation how you are closing. Ok sir i will raise this issue.

                    Like this their are playing the game. I forwarded a mails, chats calls but no response. And i wasted more money to calling them for each call i am spending 50rs per call their keping on hold to connect like this.

                    Recently i again i called their forwarded a coupon numers when i use it its showing zero balance in your gift card. Again i called their are repeating same. Ok i will raise this issue wait upto workingdays.

                    Important thing all customer care numbers and email ids are not working.

                    Regarding buzz credit card upgrade

                    Complaint no: 51601672, / 52049068, /
                    +1 photos
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 01, 2019
                    Axis Bank Customer Care's response
                    Hi, we wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank
                    Jul 03, 2019
                    Updated by mohammed ali
                    I am listening this word from 8 months. how much big issue is this its a long time to resolve. i spend a lot of money also while doing a calls to you each and every call i spend 50rs per call while placing on hold and beasy. simply you peoples wasted my time and money. for upgrade u have charged 750rs 400 to 500 rs i spend in flipkart and for calls i have spend 400rs refund all this amount and i don't need coupon because you peoples are unable to resolve this issue. this is my final
                    Hello, i have applied for axis bank neo credit card but still i have not received any response and when i talk to customer care that time i get same response we cannot fatch the details of application due to technical problem.

                    axis bank takes too much time for credit card application
                    credit card application reference no.
                    C1-[protected]-C1
                    and this application applied by customer representive through tablet and upload document

                    i want exact status of my application
                    Axis Bank Customer Care's response, Jul 3, 2019
                    Verified Support
                    Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/product/TrackYourApplication.aspx Regards, Team Axis Bank.
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                      B
                      Bhardwaj Ji
                      from Mumbai, Maharashtra
                      Jun 30, 2019
                      Resolved
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                      Resolved

                      Address: Kameshwar Nagar, Kothara, Abdasa, Kachchh, Gujarat - 370645, 370645

                      Please help me ..
                      My detail
                      Name Rajesh Bhardwaj
                      Axis Bank. [protected]
                      Ifsc code. UTIB0000460
                      Address mundra port kutch gujarat
                      Salery account ..
                      Now salery not come.

                      Credit card issue march 2019
                      Bill generate 15 June 2019
                      I have try to pay this amount many times but failed .
                      Then I went in axis Bank bhuj branch jubelly chowk
                      Branch staff say me as your account friz..
                      And we did not received your payment.

                      Then I say ..as how axis Bank generate credit card facility ..it is very bad bank.
                      Fraud bank..
                      Last date of deposit is 5july..
                      Please help me
                      As regards
                      Rajesh Bhardwaj
                      [protected]
                      Aug 4, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 01, 2019
                      Axis Bank Customer Care's response
                      Hi, we are here to help! Please elaborate your concerns so that we may assist you at the earliest. Regards, Team Axis Bank.
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                        Divyaram
                        from Mumbai, Maharashtra
                        Jun 29, 2019
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                        Address: Chennai, Tamil Nadu

                        Today i received from main branch for credit card verification ander he said in your card reward points was received please mom you just purchased the reward points towards online purchase or a for you this convey that into outstanding amount pay ok then i will confirm ok i need to close my credit card you just make it to the that process and he said all the process i just co-operate because i need to close my credit card but last mint i received messages then only we check my messages know i was cheated by that call that was fraud call another call from axis bank he said blocked up card but i don't know how both was fraud. Pls please check ok i can't not able to pay the full amount i can but only pay my outstanding amount of 17000 i cannot able to pay the cheated amount of 29000 because my family situation was very poor i cannot able to pay online cheat amount
                        +2 photos
                        Aug 5, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 01, 2019
                        Axis Bank Customer Care's response
                        Hi, please refer the following link https://application.axisbank.co.in/webforms/axis-support/product/edgerewardpoints.aspx for information on the same. Regards, Team Axis Bank.
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                          satishsharmaus
                          from Rewari, Haryana
                          Jun 29, 2019
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                          I am really surprised that payment receipt has not been generated after successfully payment made by my citibank credit card through your axis bank gate way — bank gateway : on[protected] evening time, as per details mentioned below.

                          Everything including opt was filled up correctly and even got a message of successfully made to smcd from citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

                          Your sdmc transaction ref no (For future correspondence) is : 2779851 — generated at the starting of process.

                          Axis bank ‘s application urn:[protected]For future correspondences, generated at the time of making credit card payment)

                          Amount paid : rs 1001 (As demanded by system)

                          City bank credit card no - xxxx xxxx xxxx 4892

                          Date of payment: 21st june, 2019 evening

                          Property id :[protected]

                          Name : satish chander sharma
                          Cell: [protected]
                          E mail : [protected]@yahoo.com
                          Axis Bank customer support has been notified about the posted complaint.
                          Jun 29, 2019
                          Updated by satishsharmaus
                          NUMBERLESS COMPLAINTS HAVE ALREADY BEEN LODGED IN AXIS BANK SINCE THE DATE OF MAKING PAYMENT OF PROPERTY TAX THROUGH AXIX BANK GATE WAY ( WHICH IS ONE OF THE WORST GATE WAY 0 ON[protected] AS PER DETAILS AS UNDER :-
                          I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

                          Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

                          Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

                          AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

                          Amount paid : Rs 1001 ( as demanded by system )

                          City bank credit card no- xxxx xxxx xxxx 4892

                          Date of payment: 21st June, 2019 evening

                          Property ID :[protected]

                          Name : SATISH CHANDER SHARMA
                          cell: [protected]
                          e mail : [protected]@yahoo.com
                          Jun 29, 2019
                          Updated by satishsharmaus
                          I HAVE SENT MANY E MAILS TO --- ajesh.[protected]@axisbank.com, circlenodalofficer.[protected]@axisbank.com, [protected]@axisbank.com and copy to many officers of south MCD like - [protected]@gmail.com as we;; as to commisioners, deputy commissioners in their e mail BUT NO BODY BOTHERED TO REPLY ME SINCE[protected] AS SYSTEM OF GRIEVANCES CELL IS TOTALLY FAILED IN THE CAPITAL OF INDIA, WHEREAS CONTINUOUSLY SINCE[protected] I AM REPEATING THAT 30TH JUNE 2019 IS THE LAST DATE TO AVAIL REBATE FOR SUBMITTING THE PROPERTY TAX FOR YEAR 1019-20, BUT NONE OF THE OFFICERS OF AXIS BANK - GATE WAY AND NEITHER THIS WORST DEPARTMENT OF SOUTH MCD IS RESPONDING MY NUMBERLESS E MAILS SICE 21ST JUNE 2019 . ONCE AGAIN AXIS BANK MAY TAKE STRONG ACTION AGAINST THE CULPRITS OF BANK, WHO ARE NOT MAKING ME A COURTACY CALL EVEN AS PER DETALS MENTIONED ONCE AGAIN AS UNDER :--
                          I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

                          Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

                          Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

                          AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

                          Amount paid : Rs 1001 ( as demanded by system )

                          City bank credit card no- xxxx xxxx xxxx 4892

                          Date of payment: 21st June, 2019 evening

                          Property ID :[protected]

                          Name : SATISH CHANDER SHARMA
                          cell: [protected]
                          e mail : [protected]@yahoo.com
                          Verified Support
                          Jul 01, 2019
                          Axis Bank Customer Care's response
                          Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                          Verified Support
                          Jul 01, 2019
                          Axis Bank Customer Care's response
                          Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
                          Verified Support
                          Jul 01, 2019
                          Axis Bank Customer Care's response
                          Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
                          Jul 01, 2019
                          Updated by satishsharmaus
                          I am sorry to say that even after so many complaints these officers of AXIS BANK SEND THE CUT COPY & PASTE METHOD OF SAME REPEATED PARA OF MESSAGE WHICH FITS FOR ALL COMPLAIN HOLDERS, OTHERWISE THEY COULD SENT ME THE SOLUTIONS INSTEAD OR READING MY TWO PAGE LETTER OF COMPLAINT IN WHICH COMPLETE HAPPENINGS/ HARASSMENT FACED BY A SR CITIZEN OF 72 AGE HAS BORNE .
                          ONCE AGAIN I AM GIVING DETAILS AS UNDER -
                          SUBJECT : CREDIT CARD – NO RECEIPT

                          Payment of property tax made through AXIS BANK GATE WAY :THEIR ref no : URN : 50890244 for Rs 1001 on[protected] to South Delhi Municipal Corporation against property ID no :[protected]SDMC PROPERTY TAX TRANSACTION REF Id is : 2779851 ( which was generated and written to save for future reference ) BUT NO RECEIPT GENERATED AND LAST DATE OF 30 JUNE APPROACHING –

                          DEAR SIR,

                          I AM REALLY SO SORRY TO BOTHER YOU HERE REGARDING MY GRIEVANCES MENTIONED UNDER ABOVE-MENTIONED SUBJECT . I HAVE SENT NUMBERLESS E MAILS AT [protected]@gmail.com but nobody bothered to reply me .EVEN AT GRIEVANCES MENTIONED IN PROPERTY TAX COLUMN, IT HAS BEEN REPORTED BUT SINCE 21st June 2019, it is showing as pending . I do not know who will take action in SMCD to solve my matter, I have sent numberless e mails to AXIS BANK AND SMCD SINCE MY RECEIPT WAS NOT GENERATED EVEN AFTER SUCCESSFUL PAYMENTS MADE BY MY CITIBANK CREDIT CARD ON[protected] .

                          I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

                          Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

                          Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

                          AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

                          Amount paid : Rs 1001 ( as demanded by system )

                          City bank credit card no- xxxx xxxx xxxx 4892

                          Date of payment: 21st June, 2019 evening

                          Property ID :[protected]

                          cell: [protected]

                          e mail : [protected]@yahoo.com
                          I ONCE ASK AND REQUEST WITH FOLDING HANDS NOT TO HARRASS ME EVEN AFTER 12 DAYS NOW BUT GENERATE THE RECEIPT AS I PAIF PAYMENT OF MY PROPERTY TAX THROUGH YOUR AXIS BANK GATE WAY FOR WHICH NUMBERLESS TIMES DETAILS HAVE BEEN MENTIONED AS ABOVE .
                          SATISH CHANDER SHARMA
                          CELL : [protected]
                          PL NOTE IT IS A FIXED LANGUAGE AND NO BODY IS CONTACTING ME AT ALL EVEN AFTER SO MANY COMPLAINTS
                          Jul 01, 2019
                          Updated by satishsharmaus
                          NOTE-- WHY DONT YOU SEND MY ALL DETAILS TO YOUR GATE WAY OFFICERS AND UNNESSARILY WHY ARE YOU HARRASSING SR CITIZEN OF 72 YEARS AGE. I HAVE GIVEN DETAILS NUMBERLESS TIMES BUT NO BODY SERIOUSLY READ MY EACH LINE GIVING AXIS BANK URN NO AND ALL REFERENCES ETC ETC
                          PLEASE DO NOT SEND ANY FOOLISH LIKS OF FRAUDS ETC BUT ASK YOUR GATEWAY OFFICERS TO SORT OUT MY SUCESSFUL PAYMENT RELEASED BY MY CREDIT CARD CITIBANK .
                          ONCE AGAIN I GIVE YOU DETAILS --
                          I am sorry to say that even after so many complaints these officers of AXIS BANK SEND THE CUT COPY & PASTE METHOD OF SAME REPEATED PARA OF MESSAGE WHICH FITS FOR ALL COMPLAIN HOLDERS, OTHERWISE THEY COULD SENT ME THE SOLUTIONS INSTEAD OR READING MY TWO PAGE LETTER OF COMPLAINT IN WHICH COMPLETE HAPPENINGS/ HARASSMENT FACED BY A SR CITIZEN OF 72 AGE HAS BORNE .
                          ONCE AGAIN I AM GIVING DETAILS AS UNDER -
                          SUBJECT : CREDIT CARD – NO RECEIPT

                          Payment of property tax made through AXIS BANK GATE WAY :THEIR ref no : URN : 50890244 for Rs 1001 on[protected] to South Delhi Municipal Corporation against property ID no :[protected]SDMC PROPERTY TAX TRANSACTION REF Id is : 2779851 ( which was generated and written to save for future reference ) BUT NO RECEIPT GENERATED AND LAST DATE OF 30 JUNE APPROACHING –

                          DEAR SIR,

                          I AM REALLY SO SORRY TO BOTHER YOU HERE REGARDING MY GRIEVANCES MENTIONED UNDER ABOVE-MENTIONED SUBJECT . I HAVE SENT NUMBERLESS E MAILS AT [protected]@gmail.com but nobody bothered to reply me .EVEN AT GRIEVANCES MENTIONED IN PROPERTY TAX COLUMN, IT HAS BEEN REPORTED BUT SINCE 21st June 2019, it is showing as pending . I do not know who will take action in SMCD to solve my matter, I have sent numberless e mails to AXIS BANK AND SMCD SINCE MY RECEIPT WAS NOT GENERATED EVEN AFTER SUCCESSFUL PAYMENTS MADE BY MY CITIBANK CREDIT CARD ON[protected] .

                          I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

                          Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

                          Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

                          AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

                          Amount paid : Rs 1001 ( as demanded by system )

                          City bank credit card no- xxxx xxxx xxxx 4892

                          Date of payment: 21st June, 2019 evening

                          Property ID :[protected]

                          cell: [protected]

                          e mail : [protected]@yahoo.com
                          I ONCE ASK AND REQUEST WITH FOLDING HANDS NOT TO HARRASS ME EVEN AFTER 12 DAYS NOW BUT GENERATE THE RECEIPT AS I PAIF PAYMENT OF MY PROPERTY TAX THROUGH YOUR AXIS BANK GATE WAY FOR WHICH NUMBERLESS TIMES DETAILS HAVE BEEN MENTIONED AS ABOVE .
                          SATISH CHANDER SHARMA
                          CELL : [protected]
                          PL NOTE IT IS A FIXED LANGUAGE AND NO BODY IS CONTACTING ME AT ALL EVEN AFTER SO MANY COMPLAINTS

                          I am sorry to say that even after so many complaints these officers of AXIS BANK SEND THE CUT COPY & PASTE METHOD OF SAME REPEATED PARA OF MESSAGE WHICH FITS FOR ALL COMPLAIN HOLDERS, OTHERWISE THEY COULD SENT ME THE SOLUTIONS INSTEAD OR READING MY TWO PAGE LETTER OF COMPLAINT IN WHICH COMPLETE HAPPENINGS/ HARASSMENT FACED BY A SR CITIZEN OF 72 AGE HAS BORNE .
                          ONCE AGAIN I AM GIVING DETAILS AS UNDER -
                          SUBJECT : CREDIT CARD – NO RECEIPT

                          Payment of property tax made through AXIS BANK GATE WAY :THEIR ref no : URN : 50890244 for Rs 1001 on[protected] to South Delhi Municipal Corporation against property ID no :[protected]SDMC PROPERTY TAX TRANSACTION REF Id is : 2779851 ( which was generated and written to save for future reference ) BUT NO RECEIPT GENERATED AND LAST DATE OF 30 JUNE APPROACHING –

                          DEAR SIR,

                          I AM REALLY SO SORRY TO BOTHER YOU HERE REGARDING MY GRIEVANCES MENTIONED UNDER ABOVE-MENTIONED SUBJECT . I HAVE SENT NUMBERLESS E MAILS AT [protected]@gmail.com but nobody bothered to reply me .EVEN AT GRIEVANCES MENTIONED IN PROPERTY TAX COLUMN, IT HAS BEEN REPORTED BUT SINCE 21st June 2019, it is showing as pending . I do not know who will take action in SMCD to solve my matter, I have sent numberless e mails to AXIS BANK AND SMCD SINCE MY RECEIPT WAS NOT GENERATED EVEN AFTER SUCCESSFUL PAYMENTS MADE BY MY CITIBANK CREDIT CARD ON[protected] .

                          I am really surprised that payment receipt has not been generated after successfully payment made by my Citibank credit card through your AXIS BANK GATE WAY ---bank gateway : ON[protected] EVENING TIME, AS PER DETAILS MENTIONED BELOW .

                          Everything including OPT was filled up correctly and even got a message of successfully made to SMCD from Citibank credit card cell in my mobile as well as in my e mail but the receipt was not generated.

                          Your SDMC TRANSACTION ref no( for future correspondence) is :[protected]generated at the starting of process .

                          AXIS BANK ‘s Application URN:[protected] for future correspondences, generated at the time of making credit card payment )

                          Amount paid : Rs 1001 ( as demanded by system )

                          City bank credit card no- xxxx xxxx xxxx 4892

                          Date of payment: 21st June, 2019 evening

                          Property ID :[protected]

                          cell: [protected]

                          e mail : [protected]@yahoo.com
                          I ONCE ASK AND REQUEST WITH FOLDING HANDS NOT TO HARRASS ME EVEN AFTER 12 DAYS NOW BUT GENERATE THE RECEIPT AS I PAIF PAYMENT OF MY PROPERTY TAX THROUGH YOUR AXIS BANK GATE WAY FOR WHICH NUMBERLESS TIMES DETAILS HAVE BEEN MENTIONED AS ABOVE .
                          SATISH CHANDER SHARMA
                          CELL : [protected]
                          PL NOTE IT IS A FIXED LANGUAGE AND NO BODY IS CONTACTING ME AT ALL EVEN AFTER SO MANY COMPLAINTS
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                            Allen sony
                            from Kottayam, Kerala
                            Jun 29, 2019
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                            Address: Thottananyil kanakkary p o kottayam, Kottayam, Kerala, 686632

                            Today i got a call from axis bank and thought it was some kind of verification and answered it then after the call they took rs1399. When i saw a message it told that axis bank took rs1399 from my account for one assist. I tried to call the number in the message and told they have technically problem and try again. Again when i called it told me the same. I request to deactivate one assist support and want to get the refund amount of rs1399. My card ending with 5983.
                            I don't want this service and trying to request to deactivate it. I am waiting for the refund amount of rs1399
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 29, 2019
                            Axis Bank Customer Care's response
                            Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                            Jul 07, 2019
                            Updated by Allen sony
                            It's been days when I have DM my contact as they told me.There was no response and didn't get any refund from them. I was expecting their response and now I am disappointed.so I think I need to write a written complaint directly to Axis Bank
                            Jul 13, 2019
                            Updated by Allen sony
                            It's been many days and didn't get any refund amount in my account. please I kindly requesting to deactivate my one assist and get the refund amount as soon as possible my relationship no :7434361
                            My card ends with 5983
                            I am kindly waiting for your reply
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                              H
                              Hope Gangmei
                              from Bengaluru, Karnataka
                              Jun 29, 2019
                              Resolved
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                              Resolved

                              Address: Whitefield, 560048
                              Website: axisbank.com

                              Dear concern,

                              Please find the below mentioned details of my salary account.

                              I have been waiting from last saturday (15/06/2019) for the activation of my salary account which is not activated still. They told me to wait for another three days. But it is not activated yet.

                              I went to open the account at axis bank whitefield branch bangalore.

                              Regards
                              Hopeson gangmei
                              Aug 6, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 29, 2019
                              Axis Bank Customer Care's response
                              Hi, we are here to help! Please DM us your registered contact details and we will revert shortly.
                              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                              Jul 01, 2019
                              Updated by Hope Gangmei
                              My contact no. Is [protected] any my email id is [protected]@gmail.com
                              Verified Support
                              Jul 01, 2019
                              Axis Bank Customer Care's response
                              Hi, we are looking into this matter. We assure you that we shall provide necessary assistance and take this to resolution at the earliest. Sorry for the trouble. Regards, Team Axis Bank
                              Verified Support
                              Jul 04, 2019
                              Axis Bank Customer Care's response
                              Hi, sorry for the trouble faced. As per service request number 53035998, we have escalated the concern and our official shall get in touch with you at the earliest. Regards, Team Axis Bank
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                                atif prarna
                                from Mumbai, Maharashtra
                                Jun 28, 2019
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                                Hii i have saving account in axis bank & when i checked my balance they have deducted 135 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples Why they deducted balance without any issue Please solve the problem ...

                                Atif Raza
                                +1 photos
                                Axis Bank customer support has been notified about the posted complaint.
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                                  S
                                  shiva4554
                                  from Chennai, Tamil Nadu
                                  Jun 28, 2019
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                                  Address: Chennai, Tamil Nadu, 600093

                                  Hello all,

                                  I've been an axis bank customer from the days o[censored]ti bank, the service has been excellent till now

                                  But recently i was using the imt feature, where you can send amount to your friends based on their phone numbers and the service is not at all reliable. It has been 3 times that even when they enter all the details correctly, the amount cannot be withdrawn as the message says "sorry your transaction is cancelled", and we need to come back to the site to cancel the transaction and the amount will get credited in 4-5 days

                                  But the reason we send someone money is for urgent situation, but such kind of problems doesn't help. Whats is the use of money when it is not available when it is badly needed. Axis bank need to take a look at these imt issues even today i transferred 1800 and the other person cannot withdraw the amount..

                                  Thinking of switching over to another bank. Even the live chat feature is not working and if we go to the customer care helpline it cost us anywhere between 8-10 rs per call and more than 10 mins to reach the customer care personnel

                                  Really disappointed

                                  Thanks
                                  Shiva...
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    K
                                    kavimass
                                    from Krishnagiri, Tamil Nadu
                                    Jun 28, 2019
                                    Resolved
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                                    Resolved

                                    Address: Krishnagiri, Tamil Nadu, 635116

                                    I was applying axis asap bank account through online and my axis bank account was open and i receive my welcome kit and axis bank online rewards debit card i receive a notification you are purchase after 30 days of your debit card activation you will receive 2500 axis edge rewards and i was completed my purchase transaction and i don't receive my reward i want my welcome reward
                                    Sep 16, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 28, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                    Jun 29, 2019
                                    Updated by kavimass
                                    When I receive my reward
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                                      kruthika Akanaboina
                                      from Mumbai, Maharashtra
                                      Jun 28, 2019
                                      Resolved
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                                      Resolved

                                      Address: Mehdipatnam, Hyderabad, Hyderabad, Telangana

                                      I am a burgundy customer with account at current residence city. I wanted to open a ppf account in my permanent residence city. I went to mehdipatnam branch in hyderabad. They told me ppf account process is not at all available at their branch. It can be done at only main branch in begumpet.
                                      They refused to open an account for me.
                                      While my relationship manager and customer care people confirmed that ppf account can be opened at any nearest local branch.
                                      Being a burgundy customer, this treatment has made me reconsider my choice of banking with axis.
                                      Need action to be taken against this local branch.
                                      Jul 29, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 28, 2019
                                      Axis Bank Customer Care's response
                                      Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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