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Axis Bank Complaints & Reviews

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Last updated May 6, 2024
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Axis Bank reviews & complaints page 248

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A
ashlenjos
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card - conversion into emi

Address:Kollam, Kerala

I am using Axis Bank credit card.

On 16/5/2019 I purchased an item on 12 month EMI scheme.

In the card card statement received, the EMI conversion has not taken place. I called up the credit card customer cell and I was told that the purchase will be converted to EMI with 24 working hours.

But till date Axis Bank has not honoured the commitment made....
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K
karthik 07
from Thanjavur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund credit card amount

Address:Mysore, Karnataka, 570018

Hello sir/madam,

Account number: [protected]
Branch: Mysore

I had tried to pay of rupees 9100 to merchant through Paytm for twice times using my credit card on 14/06/2019 8:12 PM.
But transaction was failed due to Axis bank declined transaction of my credit card
but amount as been deducted from my credit card on twice time of rupees
9100 * 2 =1800.
But still amount has...
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S
Sabbisetti Rao
from Eluru, Andhra Pradesh
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very bad service

Address:West Godavari, Andhra Pradesh

I went to your eluru branch for opening an sb account.
I was told a minimum balance of rs 10000 is needed .
I felt it as very high. Nevertheless i consented and gave all
documents needed for an account.
I went there on[protected] and requested that i need account and debit card activation at the earliest, on[protected] itself
like any even small bank where an account gets opened at once.
I was given...
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V
varumanagane
from Mumbai, Maharashtra
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negative balance in saving salary account

Address:400606

I have salary account in axis bank from my first company after coming out of company i never used that account . I told bank to close account. But they told need to come to own branch. I received every time message as your account balance is zero, Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance....
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I
Imran_Pathan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis cdm machine transaction failed

Address:Wardha, Maharashtra

On 21.06.2019, I have deposited Rs.10000/- in the Cash Deposit Machine at 11.52 a.m. for the Account Number no. [protected]
but amount not credited in to my account due error and problem in the Cash deposit machine.
I have given the complaint through the security of ATM immediately on 21.06.2019 and I have contacted branch on the same. But no response from the branch.

Also I request you to bear the Penal...
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S
sumitdip01
from New Delhi, Delhi
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asap account - virtual debit card

Address:New Delhi, Delhi, 110092

I tried to open an Axis bank ASAP account, which i guess it has been openend. However to activate it i have to setup virtual debit card pin (a 4 digit pin). I have been trying to setup that 4 digit pin for past 2 days and still no progress. Whenever i put 4 digit pin it shows 'something went wrong. please try after sometime'.

I have tried contacting axis bank customer support but they are of no help. They have been saying to...
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A
AnanyaHalder
from Mumbai, Maharashtra
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auto debits from account

Address:Kolkata, West Bengal, 700063

Dear Team,

Please find the attached screenshot where I have received SMS from Axis Bank regarding amount debited from my account. Same charge debited three times.
Please let me know the reason for auto debit.
Requested you to kindly check & resolve the issues, also refund the same in my account as soon as possible. Thank you....
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V
Vasuki BS
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of one assist card protection

Address:#32, AR homes, Opposite SBI ATM subbayya Layout Branch, Doddanekkundi, 560037

Kindly deactivate my axis bank one assist card protection plan. My Customer ID is[protected]. I don't want to renew my account. My mail id is [protected]@gmail.com. My phone number is [protected]. Try to resolve this issue as soon as possible. Last year i have activated this service, but i think it is not that important to renew this service. Please resolve this issue at the earliest.

Thanks in advance,
Vasuki.B.S...
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M
Maria Roseline
from Bengaluru, Karnataka
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reverse my consolidated charges

Address:TC PALYA, 5600049

Hello,

I Maria Roseline Rani holding savings account in axis bank since from 6yrs was happy with your service but from march till now I Have been levied consolidated charges of Rs. 500 to 700 every month, please pay back my amount to my account *********630013. And also I haven't received my new debit card which was sent to my communication address, when I call to axis back service center I don't get proper response or they...
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M
mayankmak
from Indore, Madhya Pradesh
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my zone free credit card getting charged by joining fees

My Complain number is - Complaint Number 52526934

I complaint many times but they didn't reverse my joining fees on the My Zone Credit Card. As that was life time free credit card so I complaint it. And on 18th June, Executive told me that they will reverse the joining fees in 1 working days and when I waited for 1 working day. Today I discussed with executive and he is saying it will take 5 working days. Kindly do justice...
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A
Anish Kumar 1
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

your a/c 198798 is debited by rs. 118 on 19jun19. avbl bal: rs. ****. info: sign. verf. chrgs mandate regst/ stop.

Hi, I got a mail today regarding deduction of charges which is as stated

"Your A/c 198798 is debited by Rs. 118 on 19Jun19. Avbl Bal: Rs. ******. Info: Sign. Verf. Chrgs Mandate Regst/ Stop. "

What for this charge is?? Kindly arrange for reversal, since it's not applicable.

Hope this issue will get resolved ASAP.
Regards

Anish Kumar
[protected]@gmail.com...
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S
Shivam8738
from Mughalsarai, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response from customer care

Address:Chandauli, Uttar Pradesh, 232101

I coll customer care but no one receive my coll and no response from customer care
A unknown transaction Debit from my credit card
Please give me full information which type of charge debit from my credit card
If my all bill paid previously then this new charge why debit from my credit...
Axis Bank totally fraud company
And totally wrost experience from Axis Bank
Debit Amount- 59.31+18%GST...
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U
Umesh k,s
from Nipani, Maharashtra
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refund my amount shortly deactivate card protection plan immediately

Address:Magadi main road thunganagar hero halli new layout, 560091

Hello sir my card protection plan not required please deactivated refund my amount immediately
I will call already one year back one access customer care deactivated my card protection plan deactivated this year also my amount deducted please deactivated refund my amount
This month also 1900 rupees directed please referred immediately
Cancelled your card protection plan shortly...
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A
AJ Karthik
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one time assist service

Address:560102

Hello

Its been came to by notice that Rs 1899 has been debited from my account for something called "One Assist Services. I'd like to put it into your kind consideration that no prior intimation had been given to me regarding any kind of deductions. If incase i have opted for any such services by mistake I'd request you to please cancel them and please credit whatever money which was deducted from my account regarding this...
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U
user-mahesh
from New Delhi, Delhi
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bank debited 1000 from my axis asap account without my knowledge.

Address:New Delhi, Delhi, 110034

Yesterday I opened my Axis ASAP account i.e. on 19th June 2019 with ₹1000 balance and today I got a message that the account is debited by ₹1000 on 20th June 2019. Avl. Bal. is ₹0.
The info given in the message is : Account Closure Proceeds to DD Acct.
I don't know anything about it.
I didn't close my account. I cannot login to my account and I am facing issues with Axis Mobile App.
Please help ! Contact...
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D
dipannita banerjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

messages

Address:35, Sadananda Road 1st floor,Kolkata 700026, Kolkata, West Bengal, 700026

I have a Savings Bank account in your Rashbehari Avenue Branch/Kolkata-700026.The account is held in 3 names viz.Dipannita Banerjee, Deepak Kumar Banerjee and Partha Pratim Banerjee.Account No is [protected].Of late from last 1 month messages regarding transactions are being sent to me as well as the third holder Sri Partha Pratim Banerjee, which is not as per norms.All messages are always sent to the first holder.
You are requested...
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D
Dipak Muthanna
from Bengaluru, Karnataka
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damn credit card calls

Address:No.2 Dipak Cottage,5th Main,15th Cross, K.R.Gardens,Murugeshpalya, 560017

I use my phone for work.

i receive at least 3-5 calls daily from Axis Bank. Venting out frustration to these poor phone operators is of no use. Sad how you take advantage of peoples Dumbness in this modern world.

After calling your customer care i get to know that to deactivate the DND i need to have a Credit card.

What kind of Sadist Pigs come up with these ideas.
This has been going on...
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C
Chanchal469
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

asap saving account

Address:R104/5 Ramesh park Laxmi Nagar Delhi 110092, New Delhi, Delhi, 110092

Mera naam Chanchal kaur hai mera apke yaha ek ASAP saving Account hai jisse Bina btaye close kar diya Gaya without any information me bhut time branch gayi KYC update karane ke liye but yeh keh kar KYC UPDATE nahi ki circular aana hai uske Baad update kar denge jab account manage nahi kar sakte to open karne ke liye Bolte kyu hai mera Sara kaam ussi account se ho Raha hai and suddenly usse close kar diya Gaya without any information ye bhut...
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S
shalini_datta
from Kharagpur, West Bengal
Sep 9, 2021
This thread was updated on Sep 9, 2021
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negative balance in asap account

Website:axisbank.com

I opened the asap axis account, it says on website that it has a feature that one can maintain zero minimum account balance. But after opening the account, i withdrew 1 rupee less than the money that was taken while opening the account. Now after few hours it shows some negative balance. What seems to be the problem? And how can i fix it, urgent help will be appreciated!...
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B
Bikash215
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negative balance and misbehave with customer

Address:Nagaon, Assam, 782003

From last 6month I am not using my axis bank account and today I noticed that in my account it’s shows negative(-) 6474₹
When I call customer care they told me it’s consolidated charges because am not maintained minimum balance of 10000 but when I open my account Bank told me it’s zero balance account so no need to maintain minimum balance. Now they refused to closed my account and branch also doing misbehave with me. Axis...
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