BagItToday — Never got my refund | |||
I ordered an Item through BagItToday and I never received it. When I asked for refund, they proposed me to collect points instead, which I denied. Whenever i called them regarding refund, they ask me to take points. After 2 months, they agreed to refund my money back but that happened 3 months ago..I never got my money back. I trusted that site as it was from TimesGroup but will never go next time. Was this information helpful? | |||
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customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I got another email in 14 April 2014 and see their irresponsible reply in the attached photo. Yet, i didn't receive any further replies or notifications from them.
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Dear Sir,
We would like to inform you that as per our records we have already refunded your amount against order no.33447444 under the below mentioned details.
Transaction no:- MICI[protected]
Refund amount:- Rs.999/-
Refund date:- 17/04/2014 18:48:03
Moreover we request you to kindly contact with your respective bank/ card provider for more assistance on refund.
Thanks and regards,
Bagittoday online support
We would like to inform you that as per our records we have already refunded your amount against order no.33447444 under the below mentioned details.
Transaction no:- MICI[protected]
Refund amount:- Rs.999/-
Refund date:- 17/04/2014 18:48:03
Moreover we request you to kindly contact with your respective bank/ card provider for more assistance on refund.
Thanks and regards,
Bagittoday online support
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+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
Please accept our sincere apology for the inconvenience caused to you.
We request you to kindly provide us your order number so as enable us to do the needful.
Thanks and Regards
Team Bagittoday