Bajaj Allianz Complaints & Reviews

Dear Sir, this is to inform you that, i have taken a policy of your companey in the name of my wife mrs.Rumki Mukherjee.She issued a cheque no.20136 dated 23/july/09 infavour of your company a polcy no.[protected] have been issued by concened branch(Govindpur Branch, Govondpur, Dhanbad).
On the Contrary i received a letter from the branch that, above mentioned ch. no has been bonuncd(witout bounced chq and bank Memorandum ).
I have inquired details from my bank they show the cheque clerance documents, the above mentioned ch. has been clered on 27/julu/09 from the a/c.
I traied to contect you branch manager mr.pranav, he told me that, he will intimate me after inquering the falt, but he didn't bother to intimate me.
My question to you why your branch not inclosed the bounced cheque & Memorandum.
it reflects how careless your branches about clint services.
If your requested to Inquire the matter, at the earliest list left with no option move to CONSUMER FORUM.

Thanks & Regards
Devashish Mukherjee
(For Mrs.Rumki Mukherjee)
[protected]

We need to have a clarifications regarding my document missing

I got my car insurance renewal from the company on the date rg no.DL5CF[protected] but i still not having my policy bond as commited by the company due to which i have not been able to get any claim and i lot of times send my request to the customer care to provide me soft copy of the same but i have not got anything from their side. so i request to take this matter under prior consideration and do the needful..

my policy no is 68977222 in bajaj allianz capital unit gain size one. i want to know the current status of my policy.

Dear Sir / Madam,

This has reference to our motor claim with Bajaj Insurance Co Ltd under policy no OG[protected]-[protected] for theft of our vehicle no MH-04-CJ-7315 & registered as claim no OC[protected]-00006845.

In this regard we would like to inform you that our vehicle was stolen on 25h Oc-2007 from Pratap Nagar Road, Near BPS English high School, Bhndup (w), Mumbai-78. Engine no of the vehicle is 41786 & Chassis no is 53012.

The above vehicle was in the possession of Mr. Anil Kumar sambhunath singh, who was paid driver of our company. He was working with our organization since 01/09/2004 and his residence address as per our record was Room no 12, thakur compound, Durga nivas Chawl, Pratapnagar road, Bhndup (w), Mumbai-72. His driving license no is A-4236.

We had lodge a FIR with Bhndup police station and FIR number was 301/2007. There was a delay of nine month from our office towards intimation for claim to Bajaj Allianz General Insurance Co Ltd as we had not received the NOC & Police clearance certificate from Bhndup police station.

However finally we had lodge the claim to Bajaj General insurance co Ltd and submitted all the relevant documents to their Prabhadevi office. But they have rejected the claim on the grounds that there was a delay in intimating for the claim. Again we had submitted the letter by giving all the reason of the delay.

But that too was rejected by them and now they ask for the another set of keys for the vehicle. Though we had already handed over one set of keys to them, but they want the other set also which was misplaced.

According to Bajaj General Insurance there were two points for rejection of claim.
1) Delay of nine month in intimating for the claim
2) one set of key of vehicle is missing.
3)
We are unable to understand what to do now as they are not ready to listen anything from us, though our policy was in force at the time of theft and also at the time of intimation of claim.

Please help us in settling out this claim with Bajaj Allianz General Insurance Co Ltd.

DEAR SIR,
THIS IS TO INFORM YOU THAT I HAD TEKEN A POLICY BAJAJ ALLIANZ NEW FAMILY GAIN. I HAVE PAID THREE YEARS INSTAULMENT. I DO NOT WANT TO CONTINUE.
PLEASE SEND MY CHEQUE IN MY ADDRESS.

THANKING YOU,

NAME : MOHD. SHAKIL
FNAME: JANAB SAHADAT ALI
DOB : 10/01/73
POLICY NO. [protected]
INSTAULMENT PAID 5000+5000+5000=15000
ADDRESS: E-/1533, SHAHEED NAGAR, AGRA
MOBILE NO.:[protected], [protected]

Dear Sir/Madam

My policy no. is 47973304 in capital unit gain size one plan .please tell me the current status of my policy and NAV ....

RESPECTED SIR,
MY POLICY NO.-[protected],
PRODUCT NAME- CAPITAL UNIT GAIN SIZE ONE

PLEASE ISSUE MY CURRENT STATUS OF MY POLICY AS SOON AS POSSIBLE

Dear sir
I sent my all Pf settlement docs in the m/o feb 2009 to Bajaj allianz life ins com ltd at Pune office.But i dont get my Pf amount, so please do the need full.My Pf A/c no is MH/34020/019083



Regards
sandeep chauhan
[protected]

my policy No is [protected], due to construction of own house i have not paid the 2nd installment, now i want to ;continue the policy, i need the directions tocontinue.

I had taken a life insurance policy around 5 years back the Bajaj Allianz Life. This hapenned to be my first insurance policy then and I hardly knew much about the insurance world as such. But to my bad luck this company was a disastor then and continues to be that way even now. Hence I decided put a review post for other members to know the sad state of affairs of this company.

Below are just a few goo[censored]ps from Bajaj Allianz Life Insurance Co:

1. Inspite of paying all my premiums on time, around the 2nd yr of my policy term I was reported that my policy lapsed. After repeated calls to their customer care I could not get a solution and I had to personally visit the branch office at Andheri. At first I was told by one of the asst managers that it was a system error from their side and they would get it rectified soon. But I had to visit their office thrice until the my policy was revived. Most of the time the concerned person had forgotten to look in to my case leading to delay and I visiting their office again. The interesting part was the asst manager called me up after a week and after doing some sweet talking he inquired if there were vacancies in my organization for himself... I was like DUHHH I wouldnt want you anywhere close to my organization after providing such terrible service.

2. Up to last year this company did not have online premium payment facility nor any other better mode of payment. Depositing cheques at their barnch seemed the only best way to pay premiums. I had to personally visit their branch at Andheri to pay my premiums

3. Recently in Mar 09, when my premium was due I was surprised to see the premium intimation letter along with a business reply envelope for sending the cheque. I was happy that I woudnt have to go to their branch again. So I religiously sent my cheque thru the business reply envelope much before the end of the grace period. But when I saw the cheque wasnt presented for 10 days, I spoke to the customer service to find that they had not received the cheque.
I was then told that I could make the payment thru their newly started online payment system. So I issued a stop payment request for the cheque to my bank and made a payment thru the online facilty. The customer service also assured that if incase they receive the cheque the same would not be processed and would be sent back to me. But, to my surprise after a month the cheque was presented and ofcourse it bounced. I was quite sure that the cheque was received by them on time was kept and forgotten in someone’s drawer. On enquiring they apologised for their mistake and said that they would send a copy of my cheque along with letter stating the facts of the case and that premium was already paid.

But when I received the letter (after a month) I was shocked to see that the letter infact stated that I should repay the premium in cash or DD along with a bank charge of Rs. 100.
Well, I have raised a severe protest against such irresponsible letter sent to me but I seriously doubt the company’s integrity and its ability to treat customers fairly. It works more like a small shop which deals with problems only when they come to their neck.
The worst part is after paying about 38k in premiums in the last 6 yrs my surrender value is just 15k and hence a huge loss on surrender. So I guess I have no other options but to bear and deal with them for rest of the period...

So friends BEWARE of any Bajaj Allianz salesman knocking at your door or on your phone. DONOT fall in to their trap. I could provide many more instances of their failures... Do let me know if you like to know more about them incase you contemplating buying any product from them.

Policy No. OG[protected] valid up to 16 August 2009. Claim No: OC[protected]-00000510

I had to undergo emergency vaccination for rabies in USA where I am studying. The claim was denied by Bajal Allianz saying that under clause 2.2. “routine physical or other examination where there is no objective indication of impairment of normal health” the claim is not accepted.

In other words, I would have to wait until I get the symptoms of rabies before I can get treated, and, everyone knows that once its sets in rabies is FATAL. Therefore any suspected exposure to animal suspected to be carriers of rabies has to be treated with vaccination.

I will draw attention here to information that anyone should be able to understand and a qualified medical practitioner would be able to verify.

1. Please refer to extracts below taken from the Center for Disease Control website: http://www.cdc.gov/rabies/exposure/types.html

 Nonbite exposures from terrestrial animals rarely cause rabies. However, occasional reports of rabies transmission by nonbite exposures suggest that such exposures should be evaluated for possible PEP administration.
 The contamination of open wounds, abrasions, mucous membranes, or theoretically, scratches (potentially contaminated with infectious material from a rabid animal) also constitutes a nonbite exposure.

2. While I was woken from my sleep due to contact with the bat I cannot confirm whether or not I was bitten by the bat as bat bites are often difficult to spot and usually painless. Rabies CAN be transmitted through non- bite exposure.

3. Rabies is fatal once symptoms appear and therefore waiting to see if there is ' positive impairment of health' is not an option. In my case, I was advised by the Maine CDC and Dr. Michael Green to get immediate post exposure vaccination as a treatment for accidental exposure to bats.

I have written to Bajaj Allianz, but they are yet to respond to my request.

I would request your forum to intervene.

Sincerely,

Ankita Chowdhury

Dear Sir/Madam

This is to inform you that i had taken a Motor Insurance from Bajaj Allianz on 12th july 2009.Mr Mohit Mittal who is working as an Agency Manager for Bajaj Allianz, Nehru Place Branch was in touch with me regarding same.I had given a initial funding cheque of HDFC Bank amounted Rs 6750.

At the time of giving the documents, i had been said by Mr Mittal that i will get my policy within 5 working days once my cheque get debited from my account. Cheque had been debited on 17th july from my account of which i have recieved the intimation from my Banker.

It is really regret to say that after such a long persuation from Mohit Mittal, i have not recieved my policy at the given address. This is not the end...i have cald him several times, he had not even shown any interest for this particular case.Whenever i try to call him up again either his cell is not reachable or come switched off and if he pick up my call he never responded propoerly.

I am facing lot of problems due to the negligence on his part. I am literally frustated from the services which has been given to me till yet. None of the Bajaj Allianz employes are bothered to take care of their clients.

I consider General Insurance Companies are not mere Insurance Companies rather the financial advisors from whom we business people expect assistance in terms of investing the money for the good cause. But the General Insurance Company of your repute if they make us suffer then i really need to check up my relations with you.

Request you to kindly look into the matter and do the needfull at the earliest.

Regards
Kapil Kumar Sharma
HCL Technologies Ltd.
A-8/9, Sector 60, Noida 201301, India.
Mob Nos - + 91 [protected]

presently i have 02 life insurance policies (ulip poducts) of 20 years maturity terms from March 2007.
the charges on policies are as under

(i) regular premium - 5% fund allocation charges + fund management & other charges 3.5%(approx) = 8.5% (approx)

(ii) additional top up - 2% fund allocation charges + fund management & other charges 3.5%(approx) = 5.5% (approx)

now in light of new rules of IRDA & SEBI what the maximum charges should be charged by the company w.e.f 1st aug 2009 & to which extent it will be applicable for my above old policies

Policy No [protected], Police Commencement date :[protected] booked at Hyderabad, this policy is denied for renewal, but amounts are swallowed not paid till now, even on continuous complaints.