| Address: Gurgaon, Haryana |
Dear Sir,
I want to make a complaint against Bajaj, Here I would like to point out with the policy details that My brother is caring a policy in the name of Mr. Bodh Raj policy no. [protected],Bajaj allianz Family-Carefirst for which he paid on 31/03/2010 and the policy was issued on 23/04/2010, receipt for which is attached . .
On 26th July 2011my niece Shagun, who is a daughter to my brother Bodh Rah(policy holder) was admitted to Sheetla Hospital & Eye Institute Pvt. Ltd.New Railway Road Gurgaon, Haryana. And it was found in her report that she was suffering from Typhoid Fever and was getting diagnosed for the same.
Now, when the case was forwarded for the claim it was rejected as Shagun has fibrous dysplasia , which was not a valid reason according to us and hospital, and further a letter from the hospital is also written to the company saying that it has nothing to do with the Typhoid Fever due to which she was admitted so claim shuld be passed/settled.
Then we also approached the agent who done this policy Mr. Ervinder Dhull and later Branch Manager Sector-14, Gurgaon Sudhir Sharma who showed no interest to help us.And Sudhir Sharma said that the claim can not be settled without going to court, and no further explanation was given in this regards.
Then after sneding 8 mils to Amit.[protected]@bajajallianz.co.in , today I got a mail with a letter attached which says my claim can not be settled, and claim has been repudiated.
Please help as we find ourselves so helpless.
With best regards,
Devender Kumar
[protected]
Aug 13, 2020
Complaint marked as Resolved
Could you please send your contact details along with the problem you are facing to help.[protected]@bajajallianz.co.in.
After receiving the details, we would investigate the matter and would take the necessary actions on the issue you have raised.
Regards,
Bajaj Allianz Customer Care