| Address: West Delhi, Delhi |
MY CLAIM ID is OC[protected]-00020453,
My vehicle got collapsed with a pillar (a 40NB pipe which was fixed temporary for lightening purpose) on road.
Right side of my car, right door and sideways got damaged badly,
Whole incident takes place as the car was taking turn to right and the a another car suddenly comes from front (i.e from wrong side with high beam on) to avoid accident i turned my vehicle right and thus collapsed with the pillar.
All this instance is being informed /told to the surveyor and the place of incident is shown to him, now he is saying that the justification is improper only door will be replaced, Body dent is due to some other incident.
SO HOW CAN I GIVE HIM JUSTIFICATION, IS IT WILL BAJAJ ALLIANZ TELL ME. SHOULD I PUT SURVEYOR INTO THE CAR AND TRY TO COLLAPSE THE CAR WITH PILLAR AGAIN FROM LEFT SIDE.
If such service and customer harassment is Bajaj policy then i am very sorry for myself that i have chosen such a worst company for my insurance.
Please note that my total claim is for not more than Rs 7000/- and company is escaping, if it goes to 1,00,000/- then only god will know.
ALL THE READER ARE REQUESTED THAT NOT TO BUY CAR INSURANCE FROM BAJAJ ALLIANZ.
PLEASE FREE CALL IF ANY CLARIFICATION REQUIRED.
GAURAV NIGAM
[protected], [protected]
Aug 13, 2020
Complaint marked as Resolved
Moreover why your call centers told me totally wrong surrender values on both days on which I called. Why you are listening those conversations, even those were recorded there.
If I know this huge penalty charges, I never surrender my policy.
Either return my penalty charges or continue my policy immediately.
From: Jabeen Shaikh/Operations/Pune Ho/Bajaj Allianz <Jabeen.[protected]@bajajallianz.co.in>
Subject: Issue no. 17502544 Policy no. [protected]
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Friday, 4 May, 2012, 4:09 PM
Dear Sir,
This is with reference of the Policy no. [protected].
We would like to inform that we have received your surrender request on 24/02/2012 and we have proceed the request on same. Surrender charges details as follows:
On 24th Mar Fund value Surrender penalty applicable as Service tax on SV Payable amt as Policy no
52517.16 4902.46 605.94 47009 [protected]
Surrender value which received by you which is correct there is no discrepancy.
policy surrender and policy has been surrendered. Payout has been transferred in your account and payout details as follows:
Policy no Amount A/c No Bank name UTR no Transaction date
[protected] 47009 [protected] UNION BANK OF INDIA SIN00101Q2628759 02/05/2012
We regret any inconvenience caused to you.
For any further assistance, please feel free to get back to us on[protected] or at [protected]@bajajallianz.co.in.
Thanks & Regards,
Miss. Jabeen S.
Bajaj Allianz.
Grievance Cell
[protected].
1. The pdf (confirmation slip) you have sent just now, was not given to me at branch where I submitted the policy for surrender. Otherwise I will not surrender my policy. If nobody tells me about the huge surrender changes, how can I come to know about this?
2. On 23rd & 24th April, 2012 when I called to Call center, Why they told me that your current fund value Rs 52511 and on surrender the policy only Rs 2450 will be deducted, Hence I will get approx Rs 50061. Why you people not see those recordings?
3. As you are telling that surrender penalty charge is Rs 4902. This was not mentioned in my policy document. First read my original documents sent to Bajaj Allianz and only reply to me.
Either returns my unnecessary deducted amount or continue my policy, otherwise I will to consumer form against your company cheating.