| Address: Gautam Buddha Nagar, Uttar Pradesh |
To,
The Consumer forum
Sub: customer grievance
Sir,
With a great respect, I beg to say that I have taken single premium policy for my sister (Rita Devi) three years back on 12th dec.2007.
Policy no.-[protected] & [protected] from Bajaj Allianz insurance com.
That policy I have taken through their agent (Ram nath mourya, mob-[protected]) &manager(Mr. subhash,mob-[protected]).they have physically visited my sister’s home in the presence of me and filled the proposal form ensuring that single premium policy is being given.[I have also an evidence in support of this assurance as mobile voice recording .
But they have given regular premium policy that matter was discovered when after three year completed I approached the office with my Sister’s husband ( JIJA G ) and asked my matured amount. I have been denied of any amount due to foreclosed policy. I have complained branch manager about miss selling with proof bur they are not co-operating me.
I am helpless and not getting to do anything. please direct me. It is the matter of customer grievance.I have mailed head office yesterday and today but no response yet.
Sumant kumar
Add.-4/24,saket block,mandawlli
New delhi-110092
Mob.-[protected]
Policy holder-Rita devi
Policy no-[protected]
[protected]
Branch-A-3,2nd floor,sec.-4
Noida,u.p.-201301
Tel:[protected],4731066
To,
The Consumer forum
Sub: customer grievance
Sir,
With a great respect, I beg to say that I have taken single premium policy for my sister (Rita Devi) three years back on 12th dec.2007.
Policy no.-[protected] & [protected] from Bajaj Allianz insurance com.
That policy I have taken through their agent (Ram nath mourya, mob-[protected]) &manager(Mr. subhash,mob-[protected]).they have physically visited my sister’s home in the presence of me and filled the proposal form ensuring that single premium policy is being given.[I have also an evidence in support of this assurance as mobile voice recording .
But they have given regular premium policy that matter was discovered when after three year completed I approached the office with my Sister’s husband ( JIJA G ) and asked my matured amount. I have been denied of any amount due to foreclosed policy. I have complained branch manager about miss selling with proof bur they are not co-operating me.
I am helpless and not getting to do anything. please direct me. It is the matter of customer grievance.I have mailed head office yesterday and today but no response yet.
Sumant kumar
Add.-4/24,saket block,mandawlli
New delhi-110092
Mob.-[protected]
Policy holder-Rita devi
Policy no-[protected]
[protected]
Branch-A-3,2nd floor,sec.-4
Noida,u.p.-201301
Tel:[protected],4731066
Aug 13, 2020
Complaint marked as Resolved
This is with reference to your complaint regarding surrender value for the policy number: [protected]. We would like to inform you that you have opted for “capital unit gain size one “is to meet investment.the surrender value of the policy will be equal to the value of the units calculated in the same manner as if the units are to be cancelled. The policy shall thereafter terminate upon payment of the full surrender value by the company. The policy will acquire a surrender value after payment of 3 full year’s regular premiums.as per confirmation from you, you have paid the total 3 premiums in the policy; however due to some technical error surrender quotation which was given to you was incorrect. However, the amount which is being to payable to you is correct as per policy terms and conditions. Hence there is no discrepancy in the amount payable to you.we regret any inconvenience caused to you.. For further reference your itrack no.10285541
Regards,
Bajaj Allianz