Bajaj Allianz Complaints & Reviews

My policy no. is [protected] and date of commencement of plicy is[protected] as well as due date of premium 10 octomber of every year.Why should company tell me that your policy has lapsed? I want to surrrender ,as I was being told that you can withdraw your whole amount after 3 years. How much return I will receive on submitting on[protected].Please inform ,my email id is sawe.[protected]@gmail.com and my contact no.are[protected], mobile no.[protected].Name of insured-Mrs Nirupama sawe(wife) Product code-62

I have joined in a Bajaj allianz insurance plan i=under Equity groth fund. I have paid Rs 10K in 2007 and after that no payments were done.at the time of allotment , on the certificate they have marked that i hold 802 units @Rs.11.845.Now they say that the entire amount is lapsed since no recurring payments have been made after 2007.Though my insurance coverage may have lapsed, will my entire money be lost?anyone aware of these msappropriations of the insurance companies, pladvice me how to sort this issue and how to get back my moey

WE ARE USED CAR DEALERSHIP( CARAVAN CARS) AND WE ARE THE CHANNEL FOR THE BAJAJ ALLIANZ MOTOR INSURANCE. BUT WE WERE NOT AT ALL COMFORTABLE WITH THE SERVECES OF THE CHANNEL MANAGER /SALES MANAGER OF MY CHANNEL. WE WERE PUTTING BUSINESS IN PRABHADEVI BRANCH WITH MR KIRAN BAKSHI WHICH HAS NOW SHIFTED TO ANDHERI. OUR COMMISION OF SOME CASES IS PENDING SINCE MAY 2009. WE CO-ORDINATED AMPLE OF TIME WITH KIRAN BAKSHI REGARDING THIS, BUT TILL DATE ALL THE COMM ARE STILL PENDING. KIRAN BAKSHI OR ANY OTHER CONCERNED PERSON IS NOT BOTHERED TO PICK UP THE PHONE. WHAT TYPE OF MANAGEMENT OR EMPLOYEES MUMBAI BRANCHES HAVE. FOR THIS TYPE OF SERVICE AND COORDINATION, WE HAVE STOPPED PUTTING BUSINESS WITH BAJAJ ALLIANZ. BECAUSE OF THIS TYPE OF EMPLOYEES THE BRAND NAME OF BAJAJ ALLIANZ IS GOING ON (WORST).
WE WOULD NOT SUGGEST THI8S CO TO ANYBODY.

Dear Sir,

I have a 1.5 year old Bajaj Pulsar. 1 month back my bike which was parked near a tea shop was hit by another bike (drunk driver). An FIR was filled and a claim was filled with Bajaj Allianz my 2 wheeler insurance provider. The vehicle was taken to a Bajaj certified showroom for inspection. the Bill amount was around Rs 10,000. It has been more than 1 month and the insurance company is saying that they cannot pay the claim as the photo of the vehicle was missing on its policy renewal. the Photo was taken, but it seems that it went missing. If the photo was missing what can I do for that. Initially they told that they will pay only 80% of the value of items to be replaced. but now they are not paying me anything.

Kindly advice what has to be done.

Franklin Rajesh

Bajaj alianz had renewed my car insurance in july and a agent contacted me for the same,for the last 4 years since the car was purchased , i am having the insurance from the same company. The agent issued me a covernote and told me that the policy will be recieved in 7 days. Sine 24th july the policy has not been recieved. On contacting the agent , he says since you have taken claim therefore the policy cannot be issued. on further talking to the branch head in Nehru place delhi on 21st aug,10 , he told me that he will get the policy issued. now as of today(5/9/10) the policy has not been sent or any information or contact or call whatsoever from the company has not been recieved. It is totally a lack of responsible behaviour and customer harrasment on the company's behalf. If this is the state of affairs of a big company like bajaj alianz that it is really a pity and shameful.
My Contact information: Kamlesh kathuria, email id: [protected]@gmail.com

I am a policy holder of Bajaj Allianz Capital Unit Gain One no. [protected] date of commencement is 4/6/2007 with an annual premium of 60000/-. I have already paid 180,000/- for 3 years and do not have any information either about the NAV or balance units.

Can somebody help me as the Bajaj website is not working. Tried a thousand times!!!!!!!!!!

want to know the nav of bajaj allianz equity growth fund statement & what is status of my policy no.[protected]

can i use this policy for my all family


email ID - [protected]@gmail.com

I have invested in Bajaj Allianz life insurance company Rs 36000/- in three installaments.

End of 4 years I got Rs 28000/- fro them. They put many chanrges which were not known to us.

The mail communications with company is given below.

But they are offering only Approx Rs 25000/- by some fake calculations (like heavy mortality charge, policy admin charges, Surrender Penalty etc)



I have invested Rs 36000/-



I request your intervention please.



With Best Regards,

D.S. Patil || Mobile : [protected]




[protected][protected][protected][protected]

From: [protected]@rmpadmin.com [mailto:[protected]@rmpadmin.com] On Behalf Of Customer Care RMP
Sent: Friday, August 20, 2010 2:20 PM
To: PATIL DHARMARAYAGOUDA S [ Manager (Development) , Pune CVBU , ERC - S ]
Cc: [protected]@bajajallianz.co.in; [protected]@rmpadmin.com; [protected]@rmpadmin.com; [protected]@rmpadmin.com; [protected]@rmpadmin.com; [protected]@rmpadmin.com; [protected]@rmpadmin.com
Subject: Re: Policy number:60641511



Dear Customer,



Good Day to you...



With reference to your below email, please note that if you want to surrender your Policy, than contact to your nearest Insurance Company and make your request for surrender of Policy.

On Fri, Aug 20, 2010 at 1:57 PM, <patil.[protected]@tatamotors.com> wrote:

Dear Customer care,

We had enough discussion as given in trailing mail about your rules and
regulations.

I have completed 4 years after first investment made.

Total amount paid Rs 12000x3=Rs 36000/-

I want to withdraw my amount.

Please note that I don't want to hear about any hidden charges or any
cheating charges.

Request you to promptly return my amount (MEHANAT KA PAISA, PASINA KA
PAISA).

Even if you not provide any benefit to me, that is ok.

Please return complete amount Rs. 36000/-

Else, give me your CEO's contact number.

With Best Regards,
D.S. Patil, Mobile : [protected]
_______________________________________________

-----Original Message-----
From: [protected]@bajajallianz.co.in
[mailto:[protected]@bajajallianz.co.in]
Sent: Saturday, May 29, 2010 9:51 PM
To: PATIL DHARMARAYAGOUDA S [ Manager (Development) , Pune CVBU , ERC -
S ]
Subject: RE: Policy number:60641511



Dear Sir,

In reference to your below mail, we have tagged your request under I
track Number: 4990120.

You may do the fund switch for said policy you have five fund available
in the policy as below.

1) Equity Growth Fund 2) Accelerator Mid Cap Fund
3) Equity Index Fund II 4) Bond Fund 5) Liquid Fund

For further assistance kindly provide us your updated contact number.

For any clarifications or assistance, please feel free to contact us,

Thanks and Warm Regards,

Sanjay C.

Customer Focus Unit

Toll Free Numbers:

Tata Users[protected]
Bharati Users[protected]
BSNL Users[protected]
Reliance Users[protected]

Fax number [protected]
Email id [protected]@bajajallianz.co.in
________________________________________________________________________
__________________
From : patil.[protected]@tatamotors.com
Send : 29-MAY-2010 04:02:55 PM
Subject: RE: Policy number:60641511


I think you have not understood my question.

I am not interested in fund transfer.

I want to withdraw my amount after 17 Aug 2010.

My query is I should get at least what I have invested (Rs. 36,000/-).
Forget about the interest.

With Best Regards,
D.S. Patil

-----Original Message-----
From: [protected]@bajajallianz.co.in
[mailto:[protected]@bajajallianz.co.in]
Sent: Saturday, May 29, 2010 3:54 PM
To: PATIL DHARMARAYAGOUDA S [ Manager (Development) , Pune CVBU , ERC -
S ]
Subject: RE: Policy number:60641511

Dear Madam,

In reference to your mail, we have tagged your query under I track
Number:4790276.

As per your mail regarding the Fund switch please find the details for
same:

Fund Apportionment is a facility that allows a Customer to modify the
allocation of amount of future premiums into a different investment
pattern. Change of allocation shall not apply for accumulated funds.

Fund Switch is the facility provided to the Policy Owner to change the
investment pattern by moving fom one Investment Fund to another Fund
amongst the available funds under the policy. Fund Switch is Applicable
to accumulated funds only and not for future premium allocations. A
switch is permissible only for Unit Link Policies

If the customer is doing online fund switching and Apportionment, he
needs to remember the following points:

If the fund in which you want to switch is not present in your policy,
then kindly click on option Create fund In create fund you will be able
to change the apportionment & place a request for adding new desired
fund; this will take a day to execute the request Then kindly go to fund
switch & place a request for fund switch into the new fund

Fund switch is switching of amount/units between existing funds. Please
note that when you pay your next renewal premium your money will be
allocated as per apportionment specified by you at the time of policy
purchase & not as per any past fund switch (es).
If you want your future renewal premiums to be allocated as per
apportionment requested by you as per recent fund switch, then kindly
change the fund apportionment
accordingly.
Please feel free to revert.

Thanks and Regards,

Danish S.

Tata Users[protected]
Bharati Users[protected]
BSNL Users[protected]
Reliance Users[protected]

Fax number [protected]
Email id [protected]@bajajallianz.co.in

Thank you for reaching the Customer Focus Unit of Bajaj Allianz Life
Insurance. It is our endeavor to serve yo as quickly as possible.

For further related queries or concerns mail us at
[protected]@bajajallianz.co.in .In case you are not satisfied by our
response; you may kindly escalate according to escalation matrix.

malthi.[protected]@bajajallianz.co.in

________________________________________________________________________
__________________
From : patil.[protected]@tatamotors.com
Send : 28-MAY-2010 03:19:10 PM
Subject: RE: Policy number:60641511


It is very unfortunate that I have invsted Rs. 36000/- and at the end of
the 4 years I am getting Rs. 25000/-Approx.

Any how I will recover balance amount from agent along with interest.

I am feeling bad not because of I am looser, but some body cheated me
easily.

With Best Regards,
D.S. Patil

-----Original Message-----
From: [protected]@bajajallianz.co.in
[mailto:[protected]@bajajallianz.co.in]
Sent: Sunday, May 16, 2010 2:37 PM
To: PATIL DHARMARAYAGOUDA S [ Manager (Development) , Pune CVBU , ERC -
S ]
Subject: RE: Policy number:60641511

Dear Sir,

In reference to your below mail, we have tagged your request under
itrack number:4790276.

Kindly accept our sincere apology for delay in replying and
inconvenience caused to you.

We would like to inform you that surrender charges is applicable on the
95 % allocated units that was invested in first year premium. The
capital units allocated in your policy was 890.625.

Do call us Toll Free No.: 1-800
[protected]free call from any network
mobile/landline) for the further assistance.

Your co-operation will assist us to serve you better!

Thanks and Warm Regards,

Umesh S.

Customer Focus Unit

Bajaj Allianz

Toll Free No.:[protected]
Fax Number :[protected]

Thank you for reaching the Customer Focus Unit of Bajaj Allianz Life
Insurance. It is our endeavor to serve you as quickly as possible.

Our Customer Service Executives will revert to you shortly on your
email.

In case you are not satisfied by our respons; given below is our
escalation matrix. You may kindly escalate your case to the email id?s
below.

Sandeep.[protected]@bajajallianz.co.in



________________________________________________________________________
__________________
From : patil.[protected]@tatamotors.com
Send : 15-MAY-2010 04:00:52 PM
Subject: RE: Policy number:60641511


Surrender penalty % of which amount?

And clear me how much in my case?

With Best Regards,
D.S. Pati
l

-----Original Message-----
Fom: [protected]@bajajallianz.co.in
[mailto:[protected]@bajajallianz.co.in]
Sent: Saturday, May 15, 2010 3:12 PM
To: PATIL DHARMARAYAGOUDA S [ Manager (Development) , Pune CVBU , ERC -
S ]
Subject: RE: Policy number:60641511

Dear Sir,

In reference to your mail, we have tagged your query under I track
Number: 4790276.

We deeply regret the inconvenience caused to you.

As per our telephonic conversation, hope we have cleared your query.

You have opted for "Capital Unit Gain"; the policy premium term is of 20
years.

The annual premium allocation is 95%, the allocation rate for all top up
premiums is 98%.

The unit-linked policy has three years of lock in period. After three
years, customer gets facilities of premium holiday, partial withdrawal,
or surrendering the policy.

The premium paid by customer is invested in stock market. The stock
market is volatile.

The surrender charge is applied on Capital Units only and r
ecovered by the redemption of Capital Units, please check the below
given surrender charges details:

Year Surrender Penalty
Completion of three full policy year: 56%
[protected][protected]-- 54%
[protected][protected]---- 52%
[protected][protected]-- 49%
[protected][protected]---- 47%
[protected][protected]---- 44%
[protected][protected]- 42%
[protected][protected]--- 3%
[protected][protected]-- 36%
[protected][protected]-- 32%
[protected][protected]---- 29%
[protected][protected]- 25%
[protected][protected]--- 22%
[protected][protected]--- 18%
[protected][protected]---- 14%
18---
[protected][protected] 9%
[protected][protected]--- 5%
[protected]
[protected][protected] 0

The "Capital Unit" is a unit allocated in respect of Regular Premium,
payable during the first policy year.

Thanks and Warm Regards,

Shivangi T.

Customer Focus Unit

Toll Free Numbers:

Tata Users[protected]
Bharti Users[protected]
BSNL Users[protected]
Reliance Users[protected]
General Insurance:[protected]
Fax number [protected]
Email id [protected]@bajajallianz.co.in

Thank you for reaching the Customer Focus Unit of Bajaj Allianz Life
Insurance. It is our endeavor to serve you as qickly as possible.

For further related queries or concerns mail us at
[protected]@bajajallianz.co.in .In case you are not satisfied by our
response; you may kindly escalate according to escalation matrix.

1) vaibhav.[protected]@bos.bajajallianz.co.in

2) Sandeep.[protected]@bajajallianz.co.in

I had invested in Baja Allianz Capital Gain scheme of 10 years period with annual instalment of Rs10,000/- with locking period of 3 yrs.The projection shown at the time of investment was Rs43,850/- after 3 yrs and part payment allowed Rs28,850/- after retaining 15,000/-.But after 3 yrs the co. shows the actual fund value of 28990/-against investment of 30,000/-The withdrawl allowed is 8850/-after retaining 20,000/- instead of 15,000/-
The fund value is dipping and to avoid withdrawl from scheme the co. imposes penality of approx.30% i.e surender value will be 20,000/-
As such fund management is fraud

Dear Sir/Madam,

My name is Tushar Dev. In May 2010, I join the Bajaj Allianz Insurance company ltd. as a Sales Manager. I left this job since 07-july -2010, Because my BDM's behaviour.I am not received my full & final Salary from[protected] to[protected].
Many times i call the HR (Kapil sharma). But We do not get any response from HR side.My Employee code was 4619 & my mobile no is [protected]. I want my Salary & Provident fund.Please look into this matter. I shall be very thankful to you.

Waiting for your reply i remain

Regards
Tushar Dev

I undertook a Comprehensive Insurance Policy for my car─ MH 12 ET 4692 from Bajaj Allianz Company for the period 09 May 2009 to 08 May 2010 vide their Policy No. OG[protected]-00001181. One week before the expiration of Policy, Company employee, Mr. Kishore Gardade- Employee No. BG 09579, visited my residence for renewal of the Policy for my car. He asked for an amount of Rs. 4035/- towards the renewal of the policy; which was paid to him by the cheque (Bank of India- 784765 dated 30 Apr 2010). He gave me a receipt for this transaction; and the cheque was realised on 10 May 2010.

2. However, despite the receiving the consideration, the Bajaj Allianz Company did not award me the policy; and I kept repeatedly inquiring about it, but in vain. In spite of reminders for almost two months, neither I received the renewed Policy nor any communication in this regards. Also, no reason or clause was explained by the Company Rep. It is submitted that Company was repeatedly reminded to expedite since it is a mandatory legal compliance to have the vehicle insured and carry the Insurance papers in person.

3. On inquiry, it was told that Policy has not been issued to me despite the payment. I contacted Ms Sheetal, Ms Sonam, Ms Vandana, Mr Akash, Mr Jayesh and Mr Imran of the Bajaj Allianz Company at different occasions, but to no avail.

4. On 22 June 2010, my vehicle got damaged; and I asked the Company about the Policy details, I was informed that my Policy has not been renewed and I had no option but to bear the repair expenses. The amount spent on repairs by me was Rs.12570/- only.

5. In view of the above, following is requested:

(A) Since the consideration was already received by the Company, how could Company refuse to issue the policy? Why did company not inform me about the non-issuance of the Policy?

(B) Since the Policy was not issued by the Company, I have been forced to travel by taxi incurring an amount of Rs. 8500/- because without Insurance vehicle can not be used on road. Also, the likely loss of property/life involving my car in case of an accident would have been attributed to me for no fault of mine.

(C) Owing to non-issue of the Policy by the Bajaj Allianz Insurance Company, I have been forced to re-insure my vehicle from another Insurance Company, i.e., New India Assurance on 25 Jun 2010, by paying and amount of Rs 6135/-.

(D) On account of this, I was forced to undergo an immense mental trauma, deep harassment, physical inconvenience and financial losses due to deficiency in services by the Bajaj Allianz General Insurance Company, for which I should be adequately compensated for by the company.

6. I would earnestly request you to direct the Bajaj Allianz Insurance Company to adequately compensate me for the financial losses and trauma suffered by me. All the relevant documents, namely, Receipt, Policies and Bank Passbook extract are enclosed.

Sincerely Yours,
-Sd-
(PS Raghuvanshi)

Dear sir,
This is my police no of bajajallianze life insurance company [protected].According to the agent at the time of purchase this police locking period was 3 years but after complitation of three year they are deducting charges from account.
details are shown below.
BAJAJ ALLIANZ EQUITY INDEX FUND II
Transaction
Date
Unitize Date Transaction Amount Allocation Net
Investment
Unit Price Allocated
Units
28/APR/2010 29/APR/2010 Mortality Charge Regular - -11.81 16.9121 -.6983
28/APR/2010 29/APR/2010 Service Tax Charge Regular - -1.22 16.9121 -.0721
28/APR/2010 29/APR/2010 Policy Admin Charge Regular - -57.89 16.9121 -3.423
28/APR/2010 29/APR/2010 Service Tax on Policy Admin
Charge Regular
- -5.96 16.9121 -.3524
28/APR/2010 29/APR/2010 Initial Mgmt Charge Regular - -41.59 16.9121 -2.4595
28/MAY/2010 27/MAY/2010 Initial Mgmt Charge Regular -
28/MAY/2010 28/MAY/2010 Mortality Charge Regular - -12.17 16.3135 -.746
28/MAY/2010 28/MAY/2010 Service Tax Charge Regular - -1.25 16.3135 -.0766
28/MAY/2010 28/MAY/2010 Policy Admin Charge Regular - -57.89 16.3135 -3.5486
28/MAY/2010 28/MAY/2010 Service Tax on Policy Admin
Charge Regular
- -5.96 16.3135 -.3653
Balance c/f -11.7418
Summary Details
Fund Name NAV Topup Premium
Units
Topup Premium
Fund value
Regular
Premium Units
Regular Premium
Fund value
EQUITY INDEX FUND II 16.[protected].[protected].95
Total 0.0 0.0 1665.[protected].95
I am requesting to please take the nessasry action against the company for this type of fraud
Thanking you
Kumar kundan.

Hi,

This is reference to the advertisement in Times of India on 10th April 2010 that "ULIP ban on 14 private life insurance companies". Bajaj Allianz is one among the 14 private insurance companies. My mother has to pay her preium which is due on 28.08.2010. We are not sure as what we should do. How do we claim the money what already we have paid. i,e two premium amount (Rs. 5600 x 2).

Please find my policy details below:
Policy Holder Name : RATHNASWAMI JANAKI
Policy No :[protected]
Product Name : Family_Assure
Premium amount : Rs. 5600/- per annum

I want to draw your attention towards fault of Bajaj Allianz Life Insurance Company Ltd. and its employee for harassing and cheating old senior citizen couple.
I am writing this letter on behalf of my Mother Mrs. Shobha Sahay, 57 year old Bajaj Allianz policy holder.

Policy Details:
Policy Number: [protected] (Bajaj Allianz Unit Gain Easy Pension plus)
Name: Mrs Shobha Sahay
DOB: 2nd March, 1953
Policy Commencement date: 9th June, 2006

After completion of 4 years of policy Mrs. Shobha Sahay contacted Insurance Company (call centre) for withdrawal as per current NAV, as policy locking period is of 3 years, on dated 22nd July-2010.
Insurance company call centre provided detail of policy to her (Mrs Shobha Sahay) in which they said only two premium were paid (i.e. Rs 1,00,000), so she will get current fund value as per investment of Rs 1,00,000 and that is around Rs 1,17,000 (approx).

She (Mrs Shobha Sahay) inquired about unpaid premium, than customer care told her that they will give details after inquiry.
After 10 days dated 4th Aug-2010, Customer care of Bajaj Allianz Insurance contacted her and told her if she will pay Rs. 50,000 now, they will give current fund value as per Rs 1,50,000 (investment amount) i.e. at that time were Rs 1,97,000. She asked about her cheque than they said Bajaj Allianz, Pune head office will able to give you details and given contact number of Mr Amit Mehta, Team Leader (Pune).

She contacted Mr Amit Mehta, but Mr Amit not responded her gently, even that guy not thought of her age & gender, shouted on her very bad like she did crime of being insurance holder of Bajaj Allianz life Insurance company and told her to contact Ms Sweta Singh of Bajaj Allianz life insurance, Ranchi branch.

Mr & Mrs Sahay contacted Ms Sweta Singh to Ranchi branch, than she miss-guided them and gave new story, she told her (Mrs Shobha Sahay) cheque (# 0219566 issued in June-2006) got bounced from bank on 26th July-2010. But again she (Mrs shobha Sahay) questioned Ms Sweta, “Why Bajaj Allianz produced cheque to bank after 4 years of issued”. (As per RBI, issued cheque valid only for 6 month) Then she (Ms Sweta Singh) said it was Bank of India fault as they took 4 year to disowner cheque.

Mr Binod Rajan Sahay (husband of Mrs Shobha Sahay) took in writing from Chief Manager, Bank of India that cheque # 0219566 was never produced to bank for clearing.

In span of one month Bajaj Allianz Insurance company and their employees “ Ms Sweta Singh” , Mr Vishal (Customer care, Pune), Mr Harendra, Mr Amit Mehta harassed old senior citizen couple so badly, that they were agree to take back their principal amount Rs 1,00,000 only after investment of 4 years.

Dated 4th Aug-2010, Mrs Shobha Sahay, sent all details (in hard copy) to Bajaj Allianz head office (customer care desk), Pune; to Bajaj Allianz Ranchi Branch & to Vigilance department Bajaj Allianz life Insurance, but no one responded.

I (Praveen Sahay) being away from my parent inquired insurance company about this policy in first week of August-2010, customer care took time to respond in 48 hours.
They informed me, Mrs Shobha Sahay invested only Rs 1,00,000, so she will get current fund value as per invested amount.

On 12th August-2010, Mr & Mrs Sahay submitted all document to Ranchi branch to Ms Sweta Singh for withdrawal, she insured of return amount would be as per current NAV.

On 13th August-2010 in evening around 7:00 PM, I (Praveen) got a call from Mr Vishal and he informed me that Mrs Shobha Sahay will get only Rs 1,00,000 as she has not deposited full premium.

On 14th August-2010, I (Praveen) tried to contact Mr Vishal 5 times but every time he was out of his seat. In evening, when I catch Mr Manish (customer care Manager) and told whole story, Mr Manish conference me with Mr Vishal and Mr Vishal, as he harassed my parents, again did to me.

Queries:

• Who is liable to all these financial loss of Mrs Shobha Sahay?
• Bajaj Allianz life insurance is liable for their employee’s misbehaviour & misleading insurance holder?
• When Mrs Shobha Sahay will get her missing cheque # 0219566?
• Do I expect any repose from our governing body and Bajaj allianz life insurance company?

• Mrs Shobha Sahay need complete interest amount on her invested Rs 1,00,000 for four years from Insurance company.

• Employees like Mr Amit, Ms Sweta, Mr Vishal will get any punishment and take any lesson from here?
Please HELP Retd. old couple...

We have got our car policy for the current year from Bajaj Allianz. But we have faced a lot of harassment and delay which has caused a monetary , time and other losses which are not accepted form a firm like Bajaj Allianz.

Car No. DL8C-NA-XXXX whose policy was suppose to be over on Apr 26,2010 was to be renewed. On April 20,2010 the cheque of the requisite amount was given to Executive from Apple insurance brokers,Shalimar Bagh, New Delhi.The executive told that we will get the policy in next 20 days.But we have to make at least 20 calls to Apple insurance to get our so- called policy document on June 23,2010. More than 60 days of the cheque being issued. The policy release date is May 08,2010.No one told us that the cover note is valid for 60 days. Whenever we called Apple Insurance , they alwasys use to say that the policy will be issued and will reach us within next 2 days.Else they use to say that to issue a policy and to give it to customer is a job of Bajaj Allianz, no where is Apple Insurance is involved. But Bajaj Allianz guys use to say that Apple insurance Guys are responsible for status Check. When we tried to contact the Ms. Reshma Garg, Owner, Apple insurance Brokers, we were told that she comes to office only between 10a.m-12p.m. At that time they will not pick the call. When we tried to get her mobile number, then we were told that theycant give as if She is a Top Govt Official.

When we received the policy its just a disgusting printout, which no one can say a document of company like Bajaj Allianz. No card , no letter head, just a half printed xerox, which is totally unacceptable. On Thursday, June 24,2010 when my sister was stopped by a cop, he clearly rejected that policy document and made my sister to leave the car or else to pay Rs. 2500. My sister had to pay that.
Then on Saturday we went to Apple Insurance Office at 10.30a.m, but Reshma Garg was not there. We had to create the scene , then only the executive Manish took us to Pitam Pura office, a branch where the head, Mr. Dheeraj is on half day Off as it is Saturday, but the whole office is running and even his official mobile phone is off. When we inquired that how can we connect to the head, we were told by the persons ate the reception that he always switch off his official mobile phone once he leaves the office like this.
We had to stand there for at least 1 hr. threaten them of the complaint to higher officials, then only some one provided us the policy document on company letter head.
We had to run for full 1 day then only we got the policy.Such a behavior is not all accepted and we clearly need a suitable compensation for all the harassment and problems we have faced, bcoz we have tried all other ways, love, scolding and only this way is left to make you guys pinch that customer is not a fool but he can make you guys run around him

Such behavior is really not acceptable from a firm like Bajaj Allianz and I think that this harassment should be informed to all the persons through print and online media.Please be sure that unlike Apple insurance or Bajaj Allianz guys, we will do our job with full dedication and make sure that the same is communicated to all in the best possible manner through E-mail, SMS, Blogs and other online and print media.so that next time, every one should think twice and thrice before starting a relationship for any policy by Bajaj Allianz

sir,
i worked with bajaj allianz life insurance comany from[protected] to[protected] under the employ code 98170.i submitted my provident fund withdrawl request on october 2009.but till now i have not recieved my PF amount. i approached every where but have not got satisfactory response from anywhere.so plz sought out my problem as soon as possible as i need of money very much.


Daljit Singh M : [protected]

Sir,
I am having vehicle policy. My Policy No. is OG[protected]-00017443. It is due for premium on 16 August 2010. I have received SMS on my mobile twice to pay renewal premium. Accordingly, I personally went to pay the premium to-day at your Ahmedabad Office situated near Law Garden. When I tenderd the cheque to the counter, I have been told that you bring the Renewal Notice, which I have not received till date. Then I have been asked to go inside your office and bring a copy of renwal notice. Is it the duty of policy holder? Anyway, I requested for the same and ultimately I go it. When I gave a cheque with a copy of renewal notice. I have requested for provisional receipt against the payment of cheque. First of all, the concerned person was reluctant to give me receipt. He has told me to make a xerox copy of renewal notice and only on that notice simply he has put his initial without company's seal or stamp. When any customer comes personally for payment of premium by cash or cheque, it is the duty of the concerned staff to given acknowledgement subject to realization of cheque. I want to know who has to send the renewal notice to whom and when? When Policy Holder himself comes to pay premium then he has told to go on such procedure and wasting time? I shall be glad to have a line in reply. My mobile No. and email ID is [protected]; aasurati.[protected]@gmail.com.

Sincerely yours,

A.A. Surati

Hello

I had bought a life insurance policy from Bajaj Allianz Life Insurance Company in Sept 2007. I paid 2 annual premium of 12000/- each but found that the policy value instead of growing, had de-grown almost 80% to approx 5000/-, contributed by insane market investments by the company and so many charges that the company further levies for its intelligence

I have spoken to the customer care several times for redeeming the balance amount. The executive always asks to pay another premium to get this redeemed, and claims it to be a company policy.

As good as saying "even if you're not happy with our product, you will have buy it anyway". This is just equal to an exploitation of existing customer taking that company stakes are NIL with him now.

My policy no. is [protected] in name of Sumit Goyal, e-mail id [protected]@gmail.com.

Sir, i'm interested in redeeming the current amount in policy. Kindly provide a suitable assistance.

Hi,

This complaint is regarding Bajaj Allianz Motor Insurance Company. I had renewed my motor insurance policy on the 23rd of July 2010 from Bajaj Allianz. They promised me that i will receive the soft copy of the policy document within 48 hours and I have not received the same till now.

Despite several calls to their customer care department, I got a call in the evening saying that there is a problem because since my car has a registration number of Delhi, it will require inspection??

This is the weirdest of excuses i have heard as my car was already covered under the reliance policy and hence no inspection would be required.

That is why i got the policy renewed online because i did not want to spend time on the inspection and well within the due date.

Below are the details of the payment made:

Receipt Number
[protected]

Total Amount
Rs. 5,418.00


Below is the customer care executive email Id who fooled me in to buying this policy

Yogesh
Web Sales
Pune HO
[protected]
[protected]
yogesh.[protected]@bajajallianze.co.in
And this is the person who took my credit card details

Raj Singh
Bajajallianz General Insurance
Head office - Direct marketing
Websales, 5th floor, GE Plaza
Nagar Road, Wiman Nagar
PUNE -411014
'[protected]
* raj.[protected]@bajajallianz.co.in



Move over the Raj guy who took the details of the credit card tells me in the evening that he was not aware of the process. Please can some one explain that why is an inspection needed when the vehicle was in cover.

I do not want to get in to the inspection mess this is why i acted promptly and got the policy renewed.

Please help in getting my policy document.

Regards,
Rajat Agarwal
rajat.[protected]@gmail.com

WE HAVE AN INSURANCE POLICY FOR OUR MARUTI VAN NO-GJ-16-AJ-1402 VIDE OUR POLICY IS OG[protected]-00004523 IN BAJAJ ALLIANZ GENRAL INSURANCE COMPANY ,THE PERIOD OF POLICY WAS 25-SEP-2009 TO 24-SEP-2010,WHILE WE SEND OUR CHEQUE (NO:1742-KOTAK BANK ) FOR RENEW THE POLICY THEY REFUSE THIS PROPSAL ONLY BECAUSE OF WE ARE PUT CLAIM FOR 3 TIMES,ASKING TO THE MANAGER OF BHARUCH & ANKLESHWAR BRANCH THEY TOLD US THER IS A POLICY OF BAJAJ ALLINZ IF THERE IS A SINGLE CLAIM DURING THE YEAR THEY ARE NOT RENEW THE POLICY NEXT YEAR .DEAR SIR WE ONLY WANT TO ASK YOUR PLEASE SEND THIS MESSAGE TO ALL YOUR CLIENTS ABOUT THIS TYPES OF FROUD FROM BAJAJ WHO IS ONE OF THE MOST TRUSTED NAME IN OUR COUNTRY,SECOND THING MARUTI,HYNDAI HAVE COUNRYWIDE TIE UP WITH BAJAJ THEY ARE NOT SELL THEIR WEHICLE WITHOUT BAJAJ POLICY,WE JUST DON'T HUNDERSTAND ABOUT THIS TYPE OF POLICY,OTHER COMPANY LIKE NATIONAL INSURANCE,RELIANCE ICICI,ETC.... NOBODY HAS THIS TYPES OF POLICY.

THANKS & REGARDS,

SHASHIKANT R PAREKH
C/O TIRUPATI INDUSTRIAL CORPORATION
6,MATADAR SHOPPING CENTRE,
B/H SBI,GIDIC,ANKLESHWAR-393 002

PH.NO :[protected],250543

[protected]