Bajaj Allianz Complaints & Reviews

I undertook a Comprehensive Insurance Policy for my car─ MH 12 ET 4692 from Bajaj Allianz Company for the period 09 May 2009 to 08 May 2010 vide their Policy No. OG[protected]-00001181. One week before the expiration of Policy, Company employee, Mr. Kishore Gardade- Employee No. BG 09579, visited my residence for renewal of the Policy for my car. He asked for an amount of Rs. 4035/- towards the renewal of the policy; which was paid to him by the cheque (Bank of India- 784765 dated 30 Apr 2010). He gave me a receipt for this transaction; and the cheque was realised on 10 May 2010.

2. However, despite the receiving the consideration, the Bajaj Allianz Company did not award me the policy; and I kept repeatedly inquiring about it, but in vain. In spite of reminders for almost two months, neither I received the renewed Policy nor any communication in this regards. Also, no reason or clause was explained by the Company Rep. It is submitted that Company was repeatedly reminded to expedite since it is a mandatory legal compliance to have the vehicle insured and carry the Insurance papers in person.

3. On inquiry, it was told that Policy has not been issued to me despite the payment. I contacted Ms Sheetal, Ms Sonam, Ms Vandana, Mr Akash, Mr Jayesh and Mr Imran of the Bajaj Allianz Company at different occasions, but to no avail.

4. On 22 June 2010, my vehicle got damaged; and I asked the Company about the Policy details, I was informed that my Policy has not been renewed and I had no option but to bear the repair expenses. The amount spent on repairs by me was Rs.12570/- only.

5. In view of the above, following is requested:

(A) Since the consideration was already received by the Company, how could Company refuse to issue the policy? Why did company not inform me about the non-issuance of the Policy?

(B) Since the Policy was not issued by the Company, I have been forced to travel by taxi incurring an amount of Rs. 8500/- because without Insurance vehicle can not be used on road. Also, the likely loss of property/life involving my car in case of an accident would have been attributed to me for no fault of mine.

(C) Owing to non-issue of the Policy by the Bajaj Allianz Insurance Company, I have been forced to re-insure my vehicle from another Insurance Company, i.e., New India Assurance on 25 Jun 2010, by paying and amount of Rs 6135/-.

(D) On account of this, I was forced to undergo an immense mental trauma, deep harassment, physical inconvenience and financial losses due to deficiency in services by the Bajaj Allianz General Insurance Company, for which I should be adequately compensated for by the company.

6. I would earnestly request you to direct the Bajaj Allianz Insurance Company to adequately compensate me for the financial losses and trauma suffered by me. All the relevant documents, namely, Receipt, Policies and Bank Passbook extract are enclosed.

Sincerely Yours,
-Sd-
(PS Raghuvanshi)

Dear sir,
This is my police no of bajajallianze life insurance company [protected].According to the agent at the time of purchase this police locking period was 3 years but after complitation of three year they are deducting charges from account.
details are shown below.
BAJAJ ALLIANZ EQUITY INDEX FUND II
Transaction
Date
Unitize Date Transaction Amount Allocation Net
Investment
Unit Price Allocated
Units
28/APR/2010 29/APR/2010 Mortality Charge Regular - -11.81 16.9121 -.6983
28/APR/2010 29/APR/2010 Service Tax Charge Regular - -1.22 16.9121 -.0721
28/APR/2010 29/APR/2010 Policy Admin Charge Regular - -57.89 16.9121 -3.423
28/APR/2010 29/APR/2010 Service Tax on Policy Admin
Charge Regular
- -5.96 16.9121 -.3524
28/APR/2010 29/APR/2010 Initial Mgmt Charge Regular - -41.59 16.9121 -2.4595
28/MAY/2010 27/MAY/2010 Initial Mgmt Charge Regular -
28/MAY/2010 28/MAY/2010 Mortality Charge Regular - -12.17 16.3135 -.746
28/MAY/2010 28/MAY/2010 Service Tax Charge Regular - -1.25 16.3135 -.0766
28/MAY/2010 28/MAY/2010 Policy Admin Charge Regular - -57.89 16.3135 -3.5486
28/MAY/2010 28/MAY/2010 Service Tax on Policy Admin
Charge Regular
- -5.96 16.3135 -.3653
Balance c/f -11.7418
Summary Details
Fund Name NAV Topup Premium
Units
Topup Premium
Fund value
Regular
Premium Units
Regular Premium
Fund value
EQUITY INDEX FUND II 16.[protected].[protected].95
Total 0.0 0.0 1665.[protected].95
I am requesting to please take the nessasry action against the company for this type of fraud
Thanking you
Kumar kundan.

Hi,

This is reference to the advertisement in Times of India on 10th April 2010 that "ULIP ban on 14 private life insurance companies". Bajaj Allianz is one among the 14 private insurance companies. My mother has to pay her preium which is due on 28.08.2010. We are not sure as what we should do. How do we claim the money what already we have paid. i,e two premium amount (Rs. 5600 x 2).

Please find my policy details below:
Policy Holder Name : RATHNASWAMI JANAKI
Policy No :[protected]
Product Name : Family_Assure
Premium amount : Rs. 5600/- per annum

I want to draw your attention towards fault of Bajaj Allianz Life Insurance Company Ltd. and its employee for harassing and cheating old senior citizen couple.
I am writing this letter on behalf of my Mother Mrs. Shobha Sahay, 57 year old Bajaj Allianz policy holder.

Policy Details:
Policy Number: [protected] (Bajaj Allianz Unit Gain Easy Pension plus)
Name: Mrs Shobha Sahay
DOB: 2nd March, 1953br...

We have got our car policy for the current year from Bajaj Allianz. But we have faced a lot of harassment and delay which has caused a monetary , time and other losses which are not accepted form a firm like Bajaj Allianz.

Car No. DL8C-NA-XXXX whose policy was suppose to be over on Apr 26,2010 was to be renewed. On April 20,2010 the cheque of the requisite amount was given to Executive from Apple insurance brokers,Shalimar Bagh, New Delhi.The executive told that we will get the policy in next 20 days.But we have to make at least 20 calls to Apple insurance to get our so- called policy document on June 23,2010. More than 60 days of the cheque being issued. The policy release date is May 08,2010.No one told us that the cover note is valid for 60 days. Whenever we called Apple Insurance , they alwasys use to say that the policy will be issued and will reach us within next 2 days.Else they use to say that to issue a policy and to give it to customer is a job of Bajaj Allianz, no where is Apple Insurance is involved. But Bajaj Allianz guys use to say that Apple insurance Guys are responsible for status Check. When we tried to contact the Ms. Reshma Garg, Owner, Apple insurance Brokers, we were told that she comes to office only between 10a.m-12p.m. At that time they will not pick the call. When we tried to get her mobile number, then we were told that theycant give as if She is a Top Govt Official.

When we received the policy its just a disgusting printout, which no one can say a document of company like Bajaj Allianz. No card , no letter head, just a half printed xerox, which is totally unacceptable. On Thursday, June 24,2010 when my sister was stopped by a cop, he clearly rejected that policy document and made my sister to leave the car or else to pay Rs. 2500. My sister had to pay that.
Then on Saturday we went to Apple Insurance Office at 10.30a.m, but Reshma Garg was not there. We had to create the scene , then only the executive Manish took us to Pitam Pura office, a branch where the head, Mr. Dheeraj is on half day Off as it is Saturday, but the whole office is running and even his official mobile phone is off. When we inquired that how can we connect to the head, we were told by the persons ate the reception that he always switch off his official mobile phone once he leaves the office like this.
We had to stand there for at least 1 hr. threaten them of the complaint to higher officials, then only some one provided us the policy document on company letter head.
We had to run for full 1 day then only we got the policy.Such a behavior is not all accepted and we clearly need a suitable compensation for all the harassment and problems we have faced, bcoz we have tried all other ways, love, scolding and only this way is left to make you guys pinch that customer is not a fool but he can make you guys run around him

Such behavior is really not acceptable from a firm like Bajaj Allianz and I think that this harassment should be informed to all the persons through print and online media.Please be sure that unlike Apple insurance or Bajaj Allianz guys, we will do our job with full dedication and make sure that the same is communicated to all in the best possible manner through E-mail, SMS, Blogs and other online and print media.so that next time, every one should think twice and thrice before starting a relationship for any policy by Bajaj Allianz

sir,
i worked with bajaj allianz life insurance comany from[protected] to[protected] under the employ code 98170.i submitted my provident fund withdrawl request on october 2009.but till now i have not recieved my PF amount. i approached every where but have not got satisfactory response from anywhere.so plz sought out my problem as soon as possible as i need of money very much.


Daljit Singh M : [protected]

Sir,
I am having vehicle policy. My Policy No. is OG[protected]-00017443. It is due for premium on 16 August 2010. I have received SMS on my mobile twice to pay renewal premium. Accordingly, I personally went to pay the premium to-day at your Ahmedabad Office situated near Law Garden. When I tenderd the cheque to the counter, I have been told that you bring the Renewal Notice, which I have not received till date. Then I have been asked to go inside your office and bring a copy of renwal notice. Is it the duty of policy holder? Anyway, I requested for the same and ultimately I go it. When I gave a cheque with a copy of renewal notice. I have requested for provisional receipt against the payment of cheque. First of all, the concerned person was reluctant to give me receipt. He has told me to make a xerox copy of renewal notice and only on that notice simply he has put his initial without company's seal or stamp. When any customer comes personally for payment of premium by cash or cheque, it is the duty of the concerned staff to given acknowledgement subject to realization of cheque. I want to know who has to send the renewal notice to whom and when? When Policy Holder himself comes to pay premium then he has told to go on such procedure and wasting time? I shall be glad to have a line in reply. My mobile No. and email ID is [protected]; aasurati.[protected]@gmail.com.

Sincerely yours,

A.A. Surati

Hello

I had bought a life insurance policy from Bajaj Allianz Life Insurance Company in Sept 2007. I paid 2 annual premium of 12000/- each but found that the policy value instead of growing, had de-grown almost 80% to approx 5000/-, contributed by insane market investments by the company and so many charges that the company further levies for its intelligence

I have spoken to the customer care several times for redeeming the balance amount. The executive always asks to pay another premium to get this redeemed, and claims it to be a company policy.

As good as saying "even if you're not happy with our product, you will have buy it anyway". This is just equal to an exploitation of existing customer taking that company stakes are NIL with him now.

My policy no. is [protected] in name of Sumit Goyal, e-mail id [protected]@gmail.com.

Sir, i'm interested in redeeming the current amount in policy. Kindly provide a suitable assistance.

Hi,

This complaint is regarding Bajaj Allianz Motor Insurance Company. I had renewed my motor insurance policy on the 23rd of July 2010 from Bajaj Allianz. They promised me that i will receive the soft copy of the policy document within 48 hours and I have not received the same till now.

Despite several calls to their customer care department, I got a call in the evening saying that there is a problem because since my car has a registration number of Delhi, it will require inspection??

This is the weirdest of excuses i have heard as my car was already covered under the reliance policy and hence no inspection would be required.

That is why i got the policy renewed online because i did not want to spend time on the inspection and well within the due date.

Below are the details of the payment made:

Receipt Number
[protected]

Total Amount
Rs. 5,418.00


Below is the customer care executive email Id who fooled me in to buying this policy

Yogesh
Web Sales
Pune HO
[protected]
[protected]
yogesh.[protected]@bajajallianze.co.in
And this is the person who took my credit card details

Raj Singh
Bajajallianz General Insurance
Head office - Direct marketing
Websales, 5th floor, GE Plaza
Nagar Road, Wiman Nagar
PUNE -411014
'[protected]
* raj.[protected]@bajajallianz.co.in



Move over the Raj guy who took the details of the credit card tells me in the evening that he was not aware of the process. Please can some one explain that why is an inspection needed when the vehicle was in cover.

I do not want to get in to the inspection mess this is why i acted promptly and got the policy renewed.

Please help in getting my policy document.

Regards,
Rajat Agarwal
rajat.[protected]@gmail.com

WE HAVE AN INSURANCE POLICY FOR OUR MARUTI VAN NO-GJ-16-AJ-1402 VIDE OUR POLICY IS OG[protected]-00004523 IN BAJAJ ALLIANZ GENRAL INSURANCE COMPANY ,THE PERIOD OF POLICY WAS 25-SEP-2009 TO 24-SEP-2010,WHILE WE SEND OUR CHEQUE (NO:1742-KOTAK BANK ) FOR RENEW THE POLICY THEY REFUSE THIS PROPSAL ONLY BECAUSE OF WE ARE PUT CLAIM FOR 3 TIMES,ASKING TO THE MANAGER OF BHARUCH & ANKLESHWAR BRANCH THEY TOLD US THER IS A POLICY OF BAJAJ ALLINZ IF THERE IS A SINGLE CLAIM DURING THE YEAR THEY ARE NOT RENEW THE POLICY NEXT YEAR .DEAR SIR WE ONLY WANT TO ASK YOUR PLEASE SEND THIS MESSAGE TO ALL YOUR CLIENTS ABOUT THIS TYPES OF FROUD FROM BAJAJ WHO IS ONE OF THE MOST TRUSTED NAME IN OUR COUNTRY,SECOND THING MARUTI,HYNDAI HAVE COUNRYWIDE TIE UP WITH BAJAJ THEY ARE NOT SELL THEIR WEHICLE WITHOUT BAJAJ POLICY,WE JUST DON'T HUNDERSTAND ABOUT THIS TYPE OF POLICY,OTHER COMPANY LIKE NATIONAL INSURANCE,RELIANCE ICICI,ETC.... NOBODY HAS THIS TYPES OF POLICY.

THANKS & REGARDS,

SHASHIKANT R PAREKH
C/O TIRUPATI INDUSTRIAL CORPORATION
6,MATADAR SHOPPING CENTRE,
B/H SBI,GIDIC,ANKLESHWAR-393 002

PH.NO :[protected],250543

[protected]

Dear Sir/Madam,
I have submitted my dully filled PF withdrawl form on 13th May 2010 having No: MH/34020/24918.but till now money has not recieved .
This is the 3rd time i submit my complaint but didnt get any Pls investigate and help me out.
Waiting for your reply.

Regards
sachin pandey
[protected]

Dear Sir,

We and my brother have taken two same policies as below details and run them up to three installments.

1) Policy No [protected] for Rs. 10000/- per year scheme in the name of Mr. Deepak Joshi
2) Policy No [protected] for Rs. 10000/- per year scheme in the name of Mr. Pitamber Joshi

We have paid 3 installments for both above policies. Due to some financial reasons we were unable to run the policies further.

We have got the amount reimbursed to our respective accounts as below

1) Amount credited to account # [protected] is Rs. 23,070/- (Twenty three thousand and seventy only) on 30th June 2010.
2)Amount credited to account # [protected] is Rs. 28,063/- (Twenty eight thousand and sixty three only) on 30th June 2010.


Sir,

Nobody given properly answer in writen to us regarding the short payment against policy no [protected] in moradabad office opp spring filed college office


We need propery in writen diff of short payment because we have allredy paid 30000/- per policy in four year 2007- to 2010


Please take neccerecy action for short payment soon

Yours truly,
Deepak Joshi
Policy No [protected]
Shiv Shakti Nagar
Line par
Moradabad-244001

hi,
i had a Bajaj allianz policy # [protected]...wherein i was supposed to pay Rs. 1000/month via ECS. The date for ECS was set to 12th of every month. everything was going fine until the month of June when they tried to withdraw the money on the 7th. Due to insufficient balance the check bounced, which i was never notified about. thinking that everything is going fine i was under the impression that the policy is going fine. after a couple of months i realized the fact that my policy is on hold due to the bounced check. when i called the customer service i got the shock of my life when they said "you have signed a contract and we can withdraw the amount 10 days prior or 10 days after the date assigned".
well i have other policies too however never heard of such contract. This cheap act doesn't suit a renowned company like Bajaj. Kindly look into it.

Dear Sir,

I bought the health policy for my parents (senior Citizen) from Bajaj Allianz Insurance Company Ltd.
On 30/6/2010, My father Mr. Murari Lal gautam, went to Kalyani hospital due to heart pain. And Doctor advised him to admit for angegraphy.

For cash less hospitlisation, I sent the request to bajaj Allianz But Bajaj Allianz regret that request, giving the comment of Blood Suger in pre existing illness.

Test reports at Kalyani Escorts clearly shows that he is not having the Suger previously.

Regards
Aditya Gautam

Dear Sir,

I, SIVA KUMAR MANOHAR, Employee Code No. 47153 have received an SMS on 07 Jul 2010 from TA Bjaz, informing that 'as per my F & F statement, Rs. 8194/- is found due and payable to me by the Company. I have worked in the Company from 25 Feb 2010 to 31 May 2010 and due to unavoidable circumstances I have to resign my post. It is, therefore, requested that my Full and Final settlement of Pay & Allowances, EP Fund etc., be made at the earliest for which I would be grateful and thankful.


With regards,
Siva Kumar Manohar
Emp Code No. 47153

Dear Sir,

I have taken One Family Care First Mediclaim Policy of Bajaj Allianz through Destimoney Company. My wife got major Intestinal Suregry in Jan 2010 and I have submitted claim for Reimbursement of Expenses against My Poliy No. [protected]. My Claim No. is 03104021.

I have submitted all the documnets in original in the first file, Then I received a letter from TPA Mediacre to submit more documents which I have submitted. They are asking now the Original Recipt of Rs. 10,000/- from Jaipur Golden Hospiatl which is misplaced at their end only. However I went to Jaipur Golden Hiospital and requested them to issue me the Receipt once again. The Hospital has issued me the Duplicate Recipt of Rs. 10,000/- which is properly Stamped and Signed by the Hospial Authorities. I have submitted the Recipt to MEDICARe Patel Nagar Office. But now they have sent me a ltter that this Recipt is not Acceptable. They want original one otherwise they will close my claim.

Plrease let me know of once the original receipt got misplaced and even after submiiting the duplicate Receipt whioch is properly signed and stamped is submitted, then why they are not settling my Claim. This clearly indicates taht they are not willing toreimbure my claim.

Please suggest me what to do??|

Dear Idea Cellular Team,



Please refer to the appended mail which is continues taking fall up with you and your company, but still I am not getting migration process which is Pre Paid to Post Paid conversion.

I am also tracking fall up the same with your nearest IDEA Outlet which Ray Enterprises (Kharadi) to your registered authorized dealer Mr. Srikant, Having Mobile Number +91 [protected], but I am unable to get any information from that side.



I already paid 1000/- amount for the same (With Receipt No. 1746) which for Pre paid to Post Paid migration process on 21-Jun-2010 and my investigation has been done on 26-Jun-2010 at 10:30AM, after paying the amount it should not be happened with customer. It could be bad effect for IDEA Cellular Co.



Please Note: My migration should be done for the both of Numbers[protected] and[protected] by today itself any how with immediate effect, and with the CUG Grouping Bajaj Allianz Life Insurance Co. Ltd.





Request you to confirm the status.



Regards,

Santosh Dubey | Sales Administration | Head Office | Pune | #[protected] |

it is inform to you that i had purchased a life insurance policy from your office located at feroze gandhi market , ludhiana..when i approach your office for the surrender of my policy..one of your employee..Mr. sandeep kumar..who is working in that office misbehave me.. i ask him for the surrender of my policy.. he told me come to office next day i'm bussy in my work.. when second time i visit your office he told me that you bring your identitiy card as well as copy of cancelled cheque.. when the next day , i visit your office he told me that i will not surrender your policy i don't have a time for you... and he also told me go to your agent from whom you purchase this policy.... and he misbehave me by saying " patta nahi kitho kitho muh chak ke chale ande ne"
sir, he misbehave me so badly in his staff ..i cant express .. now you are requested to surrender my policy and punish your employee who misbehave an old aged person of 55yrs old... i also want to know which action is taken by you for misbehaviour of me ..otherwise i will approach the district court for misbehaving me
Regards
Bharat Bhushan

on 3-6-2010 shri rajiv singh of JKM makfin pvt ltd collected cheque no 039611 of bank of india and issued cover note of bajaj allianj no BZ [protected] and assured policy will reach with in ten days however till date policy id not reached to me even though cover note is valid up to[protected] only and non supply of policy can be fatal after[protected] hence company shall be sole responsibility of insurabce company

I renewed my car insurance with Bajaj Allianz which was getting over on 31st Jan 2010. They renewed it from 19th Jan and thus overlapped their own insurance. Despite several requests and complaints, there has been no come back from them.

My Name: Arvind Agrawal
Address: AP07, Gera Emerald City, Kharadi, Pune 411014
Ph: [protected]

Car number MH12 DE 391, Model: Honda City

Policy number: OG[protected]