Bajaj Auto Complaints & Reviews

I have purchased bajaj paluser 150 as from rajpal bajaj indore in june 2016... From the 7th days of purchasing i submit an issue of heating engine but all time they refuse their is no issue... I have completed three free services from authorised service centre after that rajpal bajaj close their business... As per they committed dtsi engine oil runs for 10000 km but i found between 4 to 5000 km i found my bike consumed oil then i changes the oil and used dtsi engine oil but my bike consuming engine oil then after two services i found my bike not giving right average but now i found white smoke and my bike total runs 9000 km when i asked for solution their area manager told me you didn't proceed paid services from us so we are not responsible they refuse all mistakes of engine regarding heating and asking me do you have any written which define you have heating engine issue... I told them you are giving me in written that you have no solution as bike runs only 10000 km then how can bike give white smoke if you told dtsi will run 10000 km they refuse to give it in written same things happen with me when i complaint heating issue they check tyre pressure and told me all thing right... I have some noise issue but they didn't take it seriously... I have changed my meter also but that was also bcz i made more pressure but before this they unnecessary change my battery... So i think they completely do fraud with me as bike have issue from 1st day... But white smoke is a big issue i can tolerate all but white smoke is major issue and bajaj area manager didn't take seriously and i am talking with them and he told is colleague it's 7.45 now i am leaving so irrresponsible and fraud from bajaj auto... I want solution my contact number is [protected]... Plz do needfully other wise i 'll go leagal and also spread this fraud on social media

I had given my bike Bajaj Pulsar RS-200 on 4th April, 2018 at Suman Bajaj Autos for service. I had told to service man that bike was creating too much noise and breaks are also not good. Bike pick is also poor.

So he told me that clutch plates and rear break pads are damaged . So we need to change them. So I told them to change it and also told them to do complete service.

After the service, I had taken my bike with complete bill payment . After few days I got same problem with my bike. Noise was still there and one new problem had been added. Self start button was not working after service. But in order to rule out other thing I continued my bike for few more days then finally contacted Suman Bajaj again regarding my complaints.

After rechecking they told me that chain set has been broken, we need to change it and regarding the self start button they told me that they need to clean the some clutch box at bike handle.

I have told them that nothing was told to me regarding chain set at the time of service but they said it can happen at any time. So they are not responsible for that.

About self start they did not explain anything just open the box on bike handle. Did some service and return it to me.

At that time service manager told to me to test the noise and self start. I found that both are working fine then. I asked them the cause of problem then they told me that this was happening due to chain set and they have sprayed lubricant on the chain . So told me that it is ok. He has also suggested me to change the chain set in next service and recommended me to continue as such. He told me to purchase chain spray and told me to spray the lubricant after 10-15 days.

Now after 1 and half day with my bike, I am facing problems again in self start and noise problem.

I am not satisfied with the service and manager told me to bear all expenses of repair if required. I told him that all these started coming after service but he is saying problems can happen at any time .

Please help

Sheetal Garg
[protected]
Address :- A-20, Sector 15, Noida
Pincode :- 201301
Email :- [protected]@gmail.com

I have purchased ct100 on 10th may 2018 from akash bajaj villupuram by card payment they will be collecting hidden payment and extra cost to collecting for companies fitted parts. If anything ask they not responding and he told this is our company md order…… if anybody open onther showroom he not sell single vehicle …. Totally akash bajaj cheating customers ….

My new pulsar 180 is producing high noise in engine. Bike will not exceed 1year i have given 2 free services but still im having this issue, mechanic said that there will be problem in timing chain in engine im here to leave 3rd free service in nearby service centre kindly change the timing chain or slove the problem in timing chain after free service the service centre ask huge amount for this problem

Dear Sir,

On 7th May 18, I put a complaint against the dealers and product. After reminder-1 on 9th May 18, you people reacted and responded me on 10th May. On 11 May, a person who called from Krishna Bajaj (Jagadhari, Yamunanagar) about the issue. And he promised to repair the bike. Unfortunately, I received a message from the bajaj about resolving the issue. But no body had come to repair the bike and Bajaj had sent me wrong information about resolving the issue.

I dont know why you people are behaving like kids/ irresponsible company.

Sir, i request to again to repair the bike. You will be the responsible if I would put a complaint in CM Window Haryana.

Bike Owner Name: ANIL KUMAR
Chassis no-MD2A74BY8HRF00910
Registration No. - HR02 AP 2445
Bike Name/Model - V-15
Name of last service center where did you visited for this issue - Krishna Bajaj- Jagadhari-Yamunanagar
State -Haryana
City -Yamunanagar
Date of last service Done-6 March 18
Date of Purchase - 26 Jan 18
Registered Mobile No. [protected]

Dear sir/mam
I have a complaint against the bajaj service centre rajiv raj bajaj in shahdra near durgapuri chowk.
I owe a vehicle pulsar 200 ns as on 10.5.2018 i left my bike for servicing but when i received its was having same issues, as problems were unnoticed and billing amount was around rupees 1500. I put my complaint against service centre, and was asked to bring bike at service centre again for addressing complaints but when i received my bike after 2 days today
(12-14 may 18) still problems were there but the new bill was raised for some new items fixed of 2864 rupees.
Its really very hectic for me being customer to get service from there due to so much of negligence behaviour, poor service and poor response from the staff.
Its just waste of money and time as today only again after spending such amount of money i wasted my 3 hours again to get the problems rectify by standing there only. So, its my request as i want some strict actions must be taken regarding them as it's really bad as they just troubling customers who is spending around rs.4500 on servicing and that too no satisfaction is there.
Thanks

This vehicle does not have servicing facilities as asc are saying bajaj has discontinued manufacture of vehicle.
And they do not have spares of said model. As it is mileage is poor from day one, and instead of 109, i am expecting atleast 60-65 kmpl in city condition. Bajaj must work towards customer service satisfaction and not leave customers in the lurch.
Request your service agency to contact me regarding complaint related to bike. And please let know if company will exchange this vehicle for any other model of similar cc, since you are not manufacturing the same. The vehicle should last atleast for its lifespan of 15 years.

I am very disappointed for bajaj auto ltd. My main concern is how come brand new bike's clutch plat burnt only within driving only of 1630 km. Please note my clutch plat got burnt within riding the bike for only 1630 km and when i visited service center they charge me high cost for new clutch plat. Please explain what warranty stands for them. Also replacing my clutch plat with a new original part my bike speed limit is decrease from 120km/h to 90-95 km/h approx. My bike is not giving the average that was told the salesman. I think this company has put old engine in new bike. My first experience with such a huge brand of bajaj is very disappointing. I feet cheated. Please do not purchase new pulsar 150 dts-i twin disc.

Regard,
Kundan

Acctually my bike got accident i handovered my bike on 14th-march-2018.
Till now i didn't got any response from that people wt is the reason they are irresponsible not lifting the calls even
Can i know is this bajaj company first of all...?
Ap 21 bt 5190
Address of bajaj service:-amba bajaj garebhavipalya banglore
I request it to be done immediately...
Regards,
Dhanunjay

This is for your information that my dominar regn no. Wb 26z 7653 purchased one year back from rolta bajaj kolkata whose service centre is worst and their is no qualified engineer in their sevice centre. I am facing break clutch, pickup etc problem from the time of purchase but they are not able to solve instead of solving they damage ou coolant box.
Sir this is our request to take necessary steps in this regard immidiately i am decided to sell my bike at on any cost immediately
I think the service centre is heart of any company

This is with regards to defect in my recently purchased bajaj platina. This is the second time in 6 months, that i had to replace the clutch plate. Bike had been serviced through bajaj service center only a few months ago and yet again the clutch plate is damaged. It is impossible to drive the bike in such situation. Moreover, i have to bear the expenses everytime the clutch plate is damaged.
I have been a loyal bajaj customer from the past decade, i had owned bajaj boxer, platina in the past. Trusting the quality delivered in past, i repurchased another platina last year i. E jan 2017. But within just over a year, it has started giving problems. Could you please offer a solution to the problem.

Regards,
Surendra shivalkar

Bike details
Place of purchase: kanchan bajaj, thane west
Year of purchase: 2017
Model: platina 100 alloy es
Chassis no. : md2a76az6gwj14067

I, rahul singh, took a bike on finance with bajaj auto finance from rajajinagar
Vst bajaj showroom.

My loan account number: l2wban04267751
Registered mobile number is: [protected]
Bike financed: bajaj ct 100 b
Registration number: ka02jj 0854
My contact no. [protected].

I paid emis continuously but for a period of time due to financial instability it got disordered but again was brought back in routine. The executive namely bharat took rs. 13000/- stating that you have not paid emis since many months and there are some other charges too so i gave him rs. 13000/- but he made the payment of only rs. 4128/- on 3rd march, 2018. The remaining money is with him but he is still asking money whereas now the total outstanding amount is rs 7717 only. I called on [protected] bajaj customer care and they took a request and gave me a request id [protected].

The 30th may is the last date to clear the outstanding amount. I humbly request to get the issue resolved.

I own a pulsar 220 its still in warranty period. Three times i visited the showroom for different problems that i was facing with my bike. I was always sent back saying its normal and we will do something during service. Also i have a battery issue since last 4 months which is still not solved my battery discharges anytime for ex if i dnt use my bike for 1 day the next day battery will be completely discharges when i visited showroom about this problem they tld me that now you charged your battery and brought here so we cant do anythng the showroom is abt 20 km away from my house how m i supposed to tale my bike with a dischaged battery to the showroom. Then they told me that i can replace the battery from any excide showroom i tried that the report came thatbattery is ok check vehicle for problem. But the thing is showroom guys just keep saying that theres no problem because at that particular moment battery is working properly.

I am using bajaj discover 150f 2015 model bsiii. My bike driven 20000km. For middle chember engine oil leak i went to near authorised service center for fix it. They fix it well. No issue about oil leak problem now.
But after that i am facing vibration in clutch and gear problem. Again i went to service center and they told me that you have to change the hole clutch and chain sprocket. I am facing this problem just after fix my bike's engine oil leak problem. Before this my bike was totally smooth and well.
For middle chember oil leak they open my bike's hole engine and oil also for fix. I think they did't assemble my clutch well. And i just spent rs.2148 for fix oil leak problem.

Service center name - kalpataru automobile, maheshtala kolkata 700137

Hi, i have bought platina bike on 18.04.2018 being akshay tritiya an auspicious day, on 19.04.2018 i went to the workshop to collect my helmet as it was not given to me on the day of sale, 'such a pathetic service' so i went there to report issue with the noice of gear box after spending almost 2 hours it was rectified,. From day one it has got oil leakage problem and it is only visible when dust accumulate on the packing and so i came to know after 3rd day and reported to the sales person somnath then i have done servicing on advise of the showroom person name somnath kumbhar before passing vehicle in rto, as he told the leakage is a common problem. The service people mr. Pingle and other staff was very rude and again and again asking me to keep the vehicle there so i did as they said and picked up the bike in the evening. The oil leakage problem persisted so i was directed to the work shop again 3rd time and was told the problem was resolved but it still persisted. Meanwhile rider was sent to my place to pick up the vehicle so that they can show it to the rto for passing as while buying the bike the people told me that i have to bring it to panvel rto but after purchase they told me that the rto is ulhasnagar and i refused to go there as i had taken leaves several times for the oil leakage problem. So the rider came and took my bike to rto while there was lot of petrol available in the tank. When i took delivery the tank was almost empty and i had to refill it within one km, i reported the petrol theft to the sales person from bajaj who told me that the rider was given petrol conveyance and he will investigate it further but i have not got resolution as of now. Further the leakage problem is still persisting i went to the showroom from where i was again directed to the workshop where i was told to leave the bike there, i asked them i will stay there and cant just leave my bike there as last time my petrol was stolen but they were very rude and told me that they wont resolve the issue if i dont leave my bike there for two days at least. These people are pathetic and very rude and bad.

I need replacement of the engine at the earliest as the engine makes lot of noise and it has got oil leakage problem.

Sir.,
I am sk. Abdul rafi, mob : [protected]
I have purchased bajaj pulsar 150 dts i in november 2016. It is bs-iii vehicle. Till now my vehicle did not got registered. Even temporary registration number also not given. I asked the dealer 100s of times but he is not responding. He is saying wait it will be got registration soon. Till now 1.5 years completed. I am facing lots of problems by using not registered vehicle. I have complained in the company customer care also but no action taken. Kindly take necessary action
Dealer: gayatri bajaj, nellore : [protected]

Chassis no : md2a11cz5gwf02766
Engine no: dhzwgf11755

Im amol khestre booked dominor 400 in raj bajaj in new mumbai the sales person (Vicky) told me that if i purchase on cash he will provide me with amount of 184000 with fiscount when i process for the same on finance he charge more amt than he told me the worst services ever i get from bajaj and he also charge me more money for the finance process and didnt give any clearyfication of wht he charge... Even he didnt told me the disbursed amt.. I will never refer any one friend for the bajaj vehicle as bajaj sale service is..

While going through my icici bank recent statement i found a transaction of rs 117.
The amount is deducted from the account with the transaction remark cms/[protected]/bajaj_auto_cd_5820cd19376594.

I am completely surpirsed why this is happened. This seems like a fraud transaction and is not expected from such reputed company. Please explain this transaction and rverese the same asap.

Hi

This is with respect to number not issued for my new bike dominar 400abs bike which was purchased on 28th feb 2018.

It was purchased from suryoday motors, mira road mumbai.

Booking no. Vso[protected]
Invoice no. Vsi[protected]

We have been in touch with dealer constantly yet we haven’t received the number for bike.

Kindly look into it and let us know how soon this can be resolved.

Thank you.
Divya nayak
[protected]
[protected]

I have purchased platina comfertech bike from subdealer... As we know there are some free servicing from bajaj itself.. When go for free servicing to the sub dealer they charg me 390 rs for the engine oil and that is legal.. But actully they dont use bajaj oil they use local oil which cost is only 150 rs.. I have video of all this phenone... Directly i will blaim to the bajaj auto... The are responsible for this all...+[protected]