Bajaj Auto Complaints & Reviews

Hi good day, on dec 25th i brought rs200 in jai auto dealer from adyar branch now am getting tapper sound very high however i complete just 4300kms only. Am really disappointed by bajaj service, service people sad they won't solve the problem until 10000 kms. If i ride my 10000 kms with tapped sound, definitely my engine will totally spoil. I need immediate solution. Plz assist

Dear sir
I bought a new pulsar 200 rs from your karnal showroom and i recently had first service from your showroom but i am not statisfied with this service. They even didn't tight my bike's chain set. Over all i found no change in my bike after service and washing is just a formality. When i went for receiving my bike i saw my bike so dusty nd spots on it. After complaining about this they only rub the dry cloth on it... Please take such actions regarding it
Thank you

It was on 19/6/2018 i went to sree ram motors, belonia, south tripura, pin-799155. I was supposed to get my second free service for my avenger 220 cruise. But to my surprise they told me that i have to pay rs. 150/- as they had not net connectivity and i should come another day when i would be refunded the money. They took another rs. 20/- as the cost of dms. Now my questions are-
I) if they have no internet, how a customer can be made responsible?
Ii) why should a customer should come another day to take cash back? Iii) what about that extra rs. 20/-?
Iv) why should a customer should pay any kind of service charge?

Sir,
My name is anas from kottakkal, malappuram district, kerala. I purchased a new dominar matte black abs model from bajaj. Before i am purchasing the bike i ask to the dealer about the services 100times. They said an engineer come and do the service for my vehicle. Recently i did my second service at kottakkal showroom. They done a bad service for me. Now i am facing a lot of problems.

1. Drive chain makes much sound while running
2. Sometimes the front break liver got jamm.
3. A bad washing
4. Make noise from the rear side of the bike

I informed the service manager about this issue before 4 days ago. No action takes. Still i am running with the problems. I will never refer this bike to anyone. Because i am not satisfied with the service done by bajaj. I don't understand that what the engineer doing there? Why they don't take a trial after service the bike?. Please kindly solve my problems..
Why the service for oil change and washing and minor issues takes one full day? When we adjust for one day without bike.. Next day facing these issues and take to the showroom again... Irritating... Bajaj don't value for our money and time... I will never recommend to anyone...
Please take action for this issue... Kindly arrange the engineer to come an check my bike...
Thank you
By dominar customer

I had explain your mechanic that my avenger 220cruise (Bought on 30th march 2018) still run only 1590km..
Bought front and rear shock absober making noise and its very hard pillion gets backache and when i ride in 2nd or 3rd gear its feel like that engine will get off its feel like petrol is getting low..
And all this fault i had explained your company mechanics (Sai service phoneix mill near-lower parel mumbai) but they didn’t solve it.. And i went 2nd time also and then also cameback disappoint. They not resolving it.. Please do something or esle i have to sell it.. Earlier i use yamaha bikes but they solve the problem in one complaint..
Thank you
Regards
Madniperfumes

Namaste
I am from nepal
I bought a ns 200 recently and after 2 weeks i bought it, there is some paint problem showing in tanky (Manufacturing defect) i went in showroom and explained them and they told me they will change the paint within one week but now its already one and half month but they didnt called me and when i call them they are not serious and they off the mobile
So please take some action on them.
Their location is kathmandu, boudha tushal.
The guy who switched off his phone is ashwin and he told me he is from direct bajaj. Thank you

Few days before servicing i got a message that bajaj has launched a app by which i can book bike servicing according to my time and date so i downloaded the app and requested on 14 jun 2018 for service booking as you can see in my screenshot and the booking status is still showing confirmation pending today's date is 22 jun 2018. After booking on app they called me for straight two days to take my bike for servicing so i took my bike for servicing on 16 jun 18.

When i reached service center in the morning they said today's booking is over you can come tomorrow i discussed to concerned person (I guess he was the manager) about this whole scenario then he agreed to take my bike for servicing, after servicing i took my bike with me same day in the evening and next day when i drove my bike i started noticing few things

1) noise while running due to maybe bike wasn't washed properly or something else.
2) bike handle was feeling a little tight while turning.
3) left side rear view mirror wasn't tighten properly.
4) and biggest mistake they've made by which i was about to die while driving : i've attached a image which shows read break with a nut and bolt, so when i was driving at 2 lane road on a hill area at a speed of 40-50 km, i heard some metal sound coming from backside of my bike i decelerated bike tried to press the rear break but it was so tight so it wan't moving a bit, somehow i manged to stop my bike it was very dangerous and life threatening moment. So when i stopped my bike, i saw there was no nut and bolt at the place which i've mentioned in the image below, rear tyre was completely jammed, i tried to fix it on my own and it worked i went to a nearest garage and brought a nut bolt and fix it, the garage owner said this happens only due to irresponsibility.

I called a representative of bajaj sojatia service center regarding this issue so they said if you complaint about this to customer care they'll send you to our service center to fix this issue and we will fix the nut and bolt so you can directly come to us.
I could not complaint since that day due to i was out of town because one of my friend got expired i came yesterday in town so decided to complaint today.

Now i want you to take any serious action against this because this was not just a mistake i could have lost my life.

Hey there
Myself aman and i have a channel on you tube bike muters
I ride daily but on every sunday i go on rides around 150 200 km
So there was a problem in carborator and my fuel was leaking continuously i check the over flow screw petrol was half of the tank
I search on google and i got to know there is some pin problem. This is the link to my video in which i faced this problem https://youtu.be/EsmOsMJTd30
I go to swadeshi bajaj kirti nagar
The worst experience i ever had
https://youtu.be/iFxK1TPCM2U
This is the link of video of that service center
I request you to take some serious action regarding that service center they charged for carborator problem and still the problem is not fully solved there is some problem in carborator and now my bike is giving an avrg. Of 20 to 22 kmpl
I request you to replace my carborator as my bike is in warranty period
Model 19 july 2017
Your sincerely
Aman
[protected]

I have given my bike pulsar as150 for servicing on 27th may 2018 on axel bajaj moshi pune. Servicing was so pathetic and in fact i got my bike breakdown on 12th june 2018. Mechanic was find out that the cdi became inoperative and service centre was assured me that he will fix it next day. But 10 days has been gone, my bike condition still remains the same. Service centre is not responding now. I am so fed up with the service providing by them. Please take my complain into consideration and take action on it as soon as possible.

I gave my Bajaj Pulsar for Service on[protected] at Talwar Bajaj, Kukatpally Authorized Service Point. The complaint was that there was Oil Leak from the engine. Upon inspecting the bike, the mechanic told me that it needs a half engine service to be done. For which without any questions asked I told them to do it. They initially asked for 5 days time to get it done. I heard his boss talking about the delays, so I told him its fine even if he takes 1 week. I made regular followups after the stipulated One week was over. They always try to give reason like mechanics are not available, staff are on leave etc. I even asked them to handover my bike, if they can't do it.

Today after two week, I got a call from Talwar Bajaj and they are asking me to agree for a full engine service. Its a complete negligence. It clearly indicates that they were not even working on my bike till today. I asked them to handover my vehicle as I handed over. Can't trust these people.

Hello,

This is dickson fernandas from trichy, tamil nadu. Recently on 12th june 2018, i bought pulsar 150 dual disc in my name from krishnaa bajaj showroom. (Cantonment, trichy) through bajaj finance.

On 9th june, i got quotation about the same bike. At the same time, i asked the salesman (Mr. Jai) about getting a fancy number for my bike. He also replied positive. Then on 12th june, i bought the bike. After 12th, i used to go everyday to remind them about getting my own fancy number. They also said that it could be done.

Yesterday (19 - june - 2018), they told me to come the next day to book my fancy number by paying rs.2500 to them. Today (20-june-2018) when i reached there, they said it couldn't be done, as they have done the payment.

The main reason for this is, miscommunication happened among them. One salesman (Mr. Rajasekar) said he told mr. Aravinth (Who deals with booking fancy numbers) to block that fancy number. But mr. Aravinth said mr. Rajasekar never said anything to block the number.

My grievance is, why should i go everyday to the showroom to remind them to book my number? Even today i postponed my works to go there and book my number.

Even i was ready to pay the money they asked, but still this much negligence towards customer is unbearable.

Another point to be noted is, on 18th june i went again to the showroom to remind them again. At that time, one customer was having a huge quarrel with the salesguy (Mr. Rajasekar) that he also didnt get the number he requested. He also paid extra money to get his own number, but some random number came in. After seeing his rude gestures and improper language to the customer, i became suspicious about their service and actions towards customer. But never expected this would happen to me also.

My requirements:
It is completely their fault because of total carelessness towards customer needs. No matter what, i need my own fancy number for my bike. The number i requested is 1403.

My actions:
If i dont get the number i want, definitely i'll be seeing you (Bajaj auto) in consumer court for approving dealership to this kind of people and also that particular showroom (Krishnaa bajaj) because of their negligence of proper customer service. If am the only one, it may be ok. But i saw so many customers only on this whole week, always arguing about something the customer asked and they forgot. Definitely i'm not gonna leave this matter as such. Within a week, i need this matter be solved. Else be ready to face the verdict.

Me and three of my friends were about to take same pulsar 150 bike for each o[censored]s. But thank god, i only took the bike and advised them not to buy this one because of this great customer service. I'll also never suggest any bajaj bikes to anyone.

Address of showroom:
Krishnaa bajaj,
73, promenade road, opp americal hospital cantonment, tiruchirappalli, tamil nadu 620001.

My contact information:
[protected]

Thank you for your great service.

Regards,
Dickson fernandas.

I am dr. R. Gopinathan from coimbatore. I have a bajaj avenger 220 2013 model (Tn 38 bq 6458) which has run close to 85000 kms. I had given my bike to service at aditya motors at trichy road coimbatore on 09.06.2018 and was promised to be delivered on 11.06.2018. The service advisor who took charge of my bike is mr. Vijay and i had asked him the cost of the service to which he replied that it would not cross more than rs.6200/-. I went to the service centre again on 11.06.2018 around 5.00pm and was shocked to see my bike was not attended to. The service centre manager mr. Rajesh told me that the work on my bike was not completed due to lack of labor and he assures to complete the service by 12.06.2018. Again i went on the next day by 6.00 pm to see my bike serviced but i was shocked to see the bill amount to be around rs.8, 037/-. The labour was around rs.2100/-. They had charged individually for labor stating that 4 to 5 technicians had attended and the cost for each spare attended to is mentioned. I see that many people get their car serviced for 5000/- but this is the first time i am seeing a bike service cost overrs.2000/-.

Sir i have purchased the bike from saideep motors in november 2016 first there was a gear shifting problem now there is engine noise so much im fedup from it know the saideep motors is telling that i cant solve your problem what you want do you you can do any thing you can do my complaint in company also i cant do any for you why you are giving this people authorised service centre
You are downing your name day by day

दिनांक:19.06.2018

सेवा में, ddr bajaj auto,

आपको सूचित करना है कि मेरे बचत खाते से rs. 117/- दिनांक 25.04.2018 “p[protected] tr for ddr bajaj-auto transfer to investment intermediar.” के नाम पर काटा गया है जो कि बताया नहीं गया यदि आपने अपनी सेवा देते इस तरह की कोई सहमति छलपूर्वक ले ली थी तो उससे मेरा कोई मतलब नहीं है और न ही मैं आपके कार्ड का प्रयोग करना चाहता हूँ और न आज तक किया ही है l
अतः आपसे अनुरोध है कि आप उक्त धनराशि शीघ्रातिशीघ्र मयहर्जाना वापस करें अन्यथा आपके विरुद्ध उचित फोरम पर कार्यवाही की जाएगी l

(विजय कुमार पाण्डेय) अधिवक्ता, [protected]

I have purchased avenger 220 street black 2018 from vds sayar bajaj vellore, after first service morethan 10 times starting trouble & digital meter problem, service dealer trying to solve the problem it is only temporary... I am fully disappointed, i expect immediate permanent solution. Already i am having many bikes i (In my family & company) ncluding platina & avenger. Please take back the very worst bike. I don't know why it manufactured without kicker... Tn 23 cj 5195

Dear sir,

I have bought a brand new dominar. Within 2 to 3 weeks fo buying my bike i have experienced a lot of vibration sounds form the small display on top of the fuel tank, this is really annoying, and i hate it to the core. Buying a brand new bike and experiencing this issue is not very pleasing.

I kindly request you guys to help me solve this issue as soon as possible. Ill be verymuch thankfull to you guys.

Hello useless fellows this is the 3rd time I'm complaining about your worst service.. I'm facing gear heard problem from the purchase time of pulsar 220 u people are unfit to resolve the problem.. Atleast please refer me to any automobile course let me study and do service by my own. You people are worst in serving

Here I purchased pulsar 220 from supreme Bajaj sagara taluk karnataka. From the purchase time I'm getting gear problem.. I reached Bajaj service for this reason they tried to fix it but they unable to make it fixed.. Later I took my vehicle to Banglore as I stay here.. I have given to more than 3 service station more than 18 times but the ### also couldn't fix the problem they keep on trying to adjust clutch cable even though I clearly explained about the problem why I'm getting.. These buggers are charging whatever the service charge but cannot fix the problem or do service properly.. I contacted to Bajaj CUSTOMER CARE those buggers tried to make a complaint but there was no response yet from their side. If the hell u cannot resolve or fix or respond to customer why you buggers running business.. Hell with this Bajaj service. I don't know whether here my problem will be resolved or not. But it really hurs the human beings if they do these type of cheating business.. Atleast now please respond anything and teyyto resolve..

Dear sir,

I have bought a vikarant v15 bike from shiel auto agra dealer on dt. 15.01.2018. And i financed from hdfc bank but dealer wrongly entered hypothecation of bajaj finance. And now it is already passed 6 month. They are not getting it correct because it was done by them. Please help me and get my correct hypothecation on my rc as i had to pay challan to rto as i didn't have rc at a time. Who will pay me challan amount. Please help me otherwise i have to go through legal process against dealer.

Last week on 14th june 2018, i put my bike bajaj avenger 220 for service at shivam bajaj, patan. When i got my bike after front suspension work, it was imbalanced and ideally pushing in the left direction. So i request the service advisor to short out this issue. He replied to me that bike is in perfect condition there is no issue like that and was not ready to accept that there is any problem of imbalance. So leave that place and mailed a complaint on "[protected]@bajajauto.co.in".

Today i got a call from him saying visit service center once we will talk about it. When i reach there, the services in charge, mr. Patel handover me a piece of paper to sign when i declined and said first resolve my problem only after that i will sign on it. That insolent man replied me that your bike is in worst condition you must replace half of its parts for better condition. When i argue him, i was driving with bad suspensions since last one month at that time i did not have any balancing issue now as suspension are intake then, the bike is having a huge issue of imbalance, so don't try to fool me.

Here comes the rudest reply from him saying do whatever you want to do mail to bajaj as many times as you want i am not gonna solve your problem. That is why i am writing this complaint so that they can learn how not to behave with the customer. I am not going to tolerate this behavior. Bajaj has appointed this service centers so that we can have good care of our valuable bikes and these people are the only car for selling new bikes and do not give a damn about after sale service. So please take some meaningfull action regarding this issue.

Thanks,
Meet suthar.
([protected]@outllok.com)
([protected])

I have purchase a new bike pulsar ns160
1.5-2 months ego... And i have already submitted all document... But i dont have any responce from broker sits...
I pay 35k to dealer and 68k loan from hdfc but broker ask me 3-5 more money for my bike after purchasing and he do not give me number so.. What can i do...
How can i get bike number... Resitration number... Insurance etc... Plsss help
I am fully satiesfied to bajaj services...
Plssss give me solution...
Plssss...
Plsssss...

Plssss
My contact no [protected]
Narendra patel [protected]
Plsss contact to me as soon as posible...
Or plsss give me my number and insurance papers plsssss... Ss. S. S.