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Bajaj Auto Complaints & Reviews

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Updated: Feb 2, 2026
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S
Sikander Singh kaundal
from Mustafabad, Haryana
May 27, 2018
Resolved
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Address: 177038

Respected sir/ mam
This is sikander singh from nadaun distt hamirpur hp i have purchased my 180 avenger street 16 apr.2018 from rc scooters nadaun.
Problem in bike:- 1 self starts problem for 5-6 times in 1 month
2:- on wednesday my bike self starts can't work nd i face a lot of trouble i check my bike on mahesh bjaaj agency in nalagarh (Hp). They check the bike and say that now bike is ok.
But today in morning also that problem arises and bike not start as usually i start my bike in 3rd gear nd go to mahesh bjaaj agency. Thay check bike and say that problem in field fix thay have to change that in next month and kept my bike in agency.
Now please justify me:-
Can i sold this bike that i can face trouble.
What is meaning of purchasing a new bike.
When i receive my bike in ok condition.
And what is guaranty that this problem not arises in future.
Please justify me.
Thanks and regards
Sikander singh
[protected]

I want my bike as soon as possible
Jun 28, 2018
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
Bajaj Auto Customer Care's response
Hi Sikander,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Avenger United
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    A
    AngryCustomerX
    from Dagshai, Himachal Pradesh
    May 26, 2018
    Resolved
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    Hello sir, on 13 feb 2018 i met with an accident when i was returning to home. So i submitted my bike to the bajaj auto (Pratap auto india private limited 182/83 industrial area, phase 1 chandigarh). My bike damaged from the front suspensions, headlight and front mudguard. My complaint is about that they never pickup phone calls and they delayed my repair by 3 months and they mishandled my bike parts (When i submitted my bike it was only damaged but now they had removed my gas tank on off switch. My mudguard is not complete and they removed the pulsar badges from the engine. I don't know why they did this but i am really angry about this kind of behaviour, even my petrol tank is empty now, it was in on position when i left it over to them and they said that bring your own petrol and take your bike, i even told about the braking pressure was not good. They are charging me full repair cost which i am giving but they removed some other parts from the bike (What kind of behaviour is this.
    Jun 29, 2018
    Complaint marked as Resolved 
    Bajaj Auto customer support has been notified about the posted complaint.
    Verified Support
    May 28, 2018
    Bajaj Auto Customer Care's response
    Dear Sir,

    We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

    Regards,
    Team Pulsar
    I took my bajaj avenger 150 claim 3 months ago, which was deposited in full amount, but even after 3 months, my refund is not being received and no positive answer is being given, no phon is not attending. Please take appropriate action.
    I kedar patel a owner of bajaj discover 112 cc colour oval green my headlight visor is damage im d my selfsearching for anew visopr but i am not getting i have get harrased my self and i have lost much money to find my product in your showroom but no any showroom have kept your product take necessary step .
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      V
      Vipin1990
      from Delhi, Delhi
      May 25, 2018
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

      Dear sir/mam,
      We have a bike of bajaj have model no. Xcd125, it has damage black light,
      I went to many service center of you but i would not found back light.
      So i would like to requested to you that plz suggest me for the same, what should i do.?
      If your automobile parts would not we available in market, who one purchase your product.
      I hope my problem will be resolve shortly
      Thanks
      Your valuable customer.
      Bajaj Auto customer support has been notified about the posted complaint.
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        D
        Dheeraj Mali
        from Jaipur, Rajasthan
        May 25, 2018
        Resolved
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        Address: Udaipur, Rajasthan, 313001

        Team,
        I have given my bike for servicing on 24th may 2018 around 11 am and has told them to do the servicing as per discussion with your teachnician. I was hoping for the bill of 5k to 6 k as i have ordered the speedometer for my bike which is costing around 2774.01 with tax. But astonishingly i have received 3 calls from the service centre regarding more equipments need to install and i was felling like the team was insisting and pushing me to take those equipments. If i was deniying for it they were telling me n no of thing that this will create this problem and that problem at last i agree and guess what i need to pay ₹9630 for the bike service. Then i have enquired what will be the bill approx i was told it will be below 8k as i need to carry that much of cash as your so called service don't have card facilities. After paying the bill i am waiting for my bike from last one hour and still my bike has not come yet mind it today is 25 may. After this whole pathetic and traumetic experience i am felling cheated by the sales oriented team and the whole team doesn't give a # to the customer concern. They all have a careless attitude. Well i will never visit this service centre and has a lost of trust on brand bajaj... I think u should show a definetly male attitude in your service rather than showing in advt.
        Service centre add:
        Service centre: shree anna bajaj (12643)
        100 ft road opp shubhkesar gardern
        Rajasthan (State code 08)
        Jul 1, 2018
        Complaint marked as Resolved 
        Bajaj Auto customer support has been notified about the posted complaint.
        Verified Support
        May 28, 2018
        Bajaj Auto Customer Care's response
        Hi Dheeraj,

        We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

        Regards,
        Bajaj Auto
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          K
          Kapil Kandhol
          from Delhi, Delhi
          May 25, 2018
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          Address: Panipat, Haryana, 132113

          Dear sir,

          I ​am using bajaj pulsar bike 150 dts-i from ​13.12.2017 to till date. But i am facing with one problem 4 time due to any technical issue in
          Bike carvator (Engine part). So please request you solve this issue as soon as possible.

          Customer & bike details as :

          Bike model : bajaj pulsar 150 dts-i
          Bike no. : hr-06-an-8902
          Chesis no. : ​​ md2a11cyxhwf21872
          Engine no. : dhywhf73232
          Insurance policy no. :[protected]
          Date of purchase : 13.12.2017
          Name of owner : kapil kandhol
          Mobile no. : [protected]
          Email : [protected]@gmail.com
          Jun 25, 2018
          Complaint marked as Resolved 
          Bajaj Auto customer support has been notified about the posted complaint.
          Verified Support
          May 25, 2018
          Bajaj Auto Customer Care's response
          Hi Kapil,

          We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

          Regards,
          Team Pulsar
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            V
            Vivek BhagatT
            from Surat, Gujarat
            May 24, 2018
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            Address: Surat, Gujarat, 395009

            My mob no is [protected] we have bajaj xcd bike purchased in 2009 by my father. But due to part payment against downpayment rc book was not issued to us. And sudden my father left home. We search rc book for purpose than it was came to know it is with bajaj showroom only. Against downpayment of 4000 they are demanding double amount saying pay interest extra. We have constant remind them to issue us before but they were saying we are searching and searching. With passage of time it was dropped. Now they are demanding double amount. Being faithful abide to laws i am weak financial person having other problems also. Showroom officials are not co-operating with me. Kindly make good faith and interest to me. It is adajan bajaj auto bike showroom. And person handling mob - [protected]
            May 24, 2018
            Complaint marked as Resolved 
            they did not communicate us for any rc book collection not taking interest to issue rc book at that time now due time and now demanding double money for issue. contact person no is 9979717123
            Bajaj Auto customer support has been notified about the posted complaint.
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              V
              Vickysha
              from Jodhpur, Rajasthan
              May 23, 2018
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              Address: Alwar, Rajasthan, 301001
              Website: [email protected]

              Dear sir/ madam
              My name is vikrant sharma I have a Bajaj discover 100T bike and registeration number is RJ02CS7905 And registered name laxminarayan Sharma, dear sir your authorized workshop in alwar Vijay Bajaj does engine work in my bike and when I went for collect my bike on your workshop then I said for showing me old parts (screp) of my vehicle so your workshop staff and manager replyid me that we can't give your old parts and can't showing because it's our Bajaj policy and I forced them for showing my parts then they does misbehieve and want fight with me..and tore off my job card receiving so that time m pay my bill amount collect my bike and was contect your customer care number ( toll free no.) But m not found a satisfication on your workshop and your customer care, m very dissatisfied with Bajaj ltd.and I will share on social sites that Bajaj have a poor workmanship, poor production and poor quality and poor customer satisfaction, m just want to say that authorized workshop mean "ONLY CARE OF CUSTOMER". But this is something else you have got to watch. You have created the workshop to disturb the customer. This is made to frood the customer. My complaint has been made 4 days ago but I have not received any satisfaction/ response.
              Bajaj Auto customer support has been notified about the posted complaint.
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                S
                sravan vuppala
                from Hyderabad, Telangana
                May 23, 2018
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                Address: 500053
                Website: www.bajajfinserv.in

                Hello Bajaj Team,

                Here i am requesting you to provide the no objection certificate.

                My loan has bee closed, my loan account no is L2HYD03763662 in the name Sravan vupal, pls provide me NOC through at my registered E-mail id.

                Please clear the issue on urgent basis,

                Please let me know if any issues with Loan account by my mobile number: [protected]
                Bajaj Auto customer support has been notified about the posted complaint.
                I insauranced my pulsar 220f . But the fuel tank is likeej again and again..
                What is that ?
                I contact bansal motors on suzuru chungi in muzaffarnagar but they are not taking particular action..
                They are not telling main point ..they also can't.
                I am never expected this.
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                  V
                  vinothaj
                  from Gurgaon, Haryana
                  May 23, 2018
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                  Address: Chennai, Tamil Nadu, 600130

                  I left my bike for service in Manickam motors siruseri chennai for service. While leaving, I told the service person that my low beam light is not working. Immediately he told that bulb fuse would have been gone. I told them ok please change. At the time of delivery they told that we changed the bulb and while im doing a test drive it was still not working. While asking to the service person he is saying that it is because of heat, we need to fix a two way switch so that only it will work. But what actually happened is the wire which is leading to low beam was in a loose contact. I have been cheated that bulb fuse gone and I didnt get the low beam issue fixed yet. Is there a way to clear this up ? I can't even imagine how bajaj is not noticing these kind of thefts.
                  Bajaj Auto customer support has been notified about the posted complaint.
                  Hi team,
                  Please resolved my bike issues

                  My contact no. [protected]

                  1. Bike kick problem
                  2. Self Problem
                  3. Gayer problem

                  Regard's
                  Pushpendra Kumar
                  Mob.[protected]
                  Pushpendra Kumar Pawar's reply, May 20, 2018
                  My contact no. 8285858602

                  1. Bike kick problem
                  2. Self Problem
                  3. Gayer problem

                  Regard's
                  Pushpendra Kumar
                  Mob.8285858692
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                    P
                    prasadvaraha
                    from Rayachoti, Andhra Pradesh
                    May 22, 2018
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                    extra sound coming in engine when riding bike

                    Address: 530007

                    I owned a new platina 100 es on 10/5/2018 and noticed extra sound when excelarate the engine in running condition. I checked with mechanic in your workshop at varun motors, bajaj auto ltd, varunpoint, muralinagar vsp 530007. But your machanic said that there is a chain problem and he is not repare it eventhoug extra sound comes regularly in engine. This is how bajaj employees are treating their customers. Please take appropriate action and...
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                    M
                    Marut Bakshi
                    from Nalagarh, Himachal Pradesh
                    May 22, 2018
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                    Sir i have purchased a new ins vikrant 150cc last year.. But after a time period of 5-6 months it's fuel tank has some leakage problem. I have go to dealership for this complaint but the dealer refuse to change the tank.. As he seal the tank with solution m seal and feviquick. But the complaint did not closed.. The same problem still have with my bike tank. I only filled about 2-3 litre petrol on my bike tank.. As if i full my bike tank the petrol start leaking from the corner of tank.. Please take the issue seriously otherwise consumer court is my last option.
                    Bajaj Auto customer support has been notified about the posted complaint.
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                      S
                      Sahal EA
                      from Thrissur, Kerala
                      May 22, 2018
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                      Address: 603106
                      Website: www.bajajauto.com

                      I brought ns160 because the sale excitve demanded that 160 will get more mileage than 200. He demanded that it will get 50km/l for sure, i expected a 40km/l. But now im getting 28km/l. What will i do.? My bike is about ran only 3500 km. From now onward it is getting like this, then what will be in future..??
                      Now i have no mileage and no power also.. Im so regretted that i brought 160, because ns 200 have more mileage than this...
                      Jun 27, 2018
                      Complaint marked as Resolved 
                      Bajaj Auto customer support has been notified about the posted complaint.
                      May 22, 2018
                      Updated by Sahal EA
                      My contact number is [protected]
                      Verified Support
                      May 22, 2018
                      Bajaj Auto Customer Care's response
                      Dear Sir,

                      We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

                      Regards,
                      Team Pulsar
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                        T
                        Tathagata Jana
                        May 22, 2018
                        Resolved
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                        Address: 560100

                        Its been 2 years i did not get the rc book. When i bought my avenger back in 2015, the store sales person said it will be delivered by post. But still i did not get it. Further when i contacted him he said you have to go in person to the rto to get it. It is highly unprofessional on bajaj's part.
                        My number is [protected]
                        Vehicle number is ka51eu5481
                        Jun 25, 2018
                        Complaint marked as Resolved 
                        Bajaj Auto customer support has been notified about the posted complaint.
                        Verified Support
                        May 22, 2018
                        Bajaj Auto Customer Care's response
                        Hi Tathagata,

                        We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

                        Regards,
                        Team Avenger United
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                          K
                          kmengale
                          May 21, 2018
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra

                          Dear sir,

                          I have purchased Date on 28.2.2018 Bajaj Avenger 220 Cruise Chassis no -MD2A22EY9HCG63325, Engine no-PDYCHG69446 Color-Ebony Black (Met) at Axel Motors Bajaj Auto Shivraj-2 S.No.333 Pune -Nashik Road Moshi Pune-412014 .
                          But till time I haven't received my vehicle passing & number many times taken follow-ups of showroom they not response to us.
                          Pls. help & give details of my query otherwise I will return my vehicle to showrooms.

                          Regards,
                          Khandu Mengale
                          [protected]
                          [protected]@gmail.com
                          May 22, 2018
                          Complaint marked as Resolved 
                          My Mob No 9552522353 & Mail ID [email protected]
                          Bajaj Auto customer support has been notified about the posted complaint.
                          Verified Support
                          May 22, 2018
                          Bajaj Auto Customer Care's response
                          Hi Khandu,

                          We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

                          Regards,
                          Team Avenger United
                          We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

                          Regards,
                          Team Avenger United
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                            Rahul Fetch
                            from Bengaluru, Karnataka
                            May 21, 2018
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                            Address: Bangalore, Karnataka, 560010

                            Your executive bharath cheated me. He took rs. 13000 against the loan acc. No. L2wban04267751 in february end/march beginning. He made payment of rs. 4128 only. We called him on 8th may but is not ready to return or clear the dues of rs. 7771 that is showing pending. The regional office situated at jp nagar has not updated any contact no online that could let me speak to them directly. The mentioned number are of call centres situated in pune or mumbai. The bike: bajaj ct 100 b, ka 02 jj 0854. My no [protected]. I have video proof and i am will have to make a police complaint if my matter is not resolved in time as after 30th may i will have to pay extra charges. He has one key of my bike which he is not returning.
                            Bajaj Auto customer support has been notified about the posted complaint.
                            May 21, 2018
                            Updated by Rahul Fetch
                            Bajaj Auto — cheating by its executive namely bharath, collected rs. 13000 but paid only Rs. 4128,

                            Your Executive Bharath cheated me. He took Rs. 13000 against the Loan Acc. No. L2WBAN04267751 in February end/March beginning. He made payment of Rs. 4128 only. We called him on 8th May but is not ready to return or clear the dues of Rs. 7771 that is showing pending. The regional office situated at JP Nagar has not updated any contact no online that could let me speak to them directly. The mentioned number are of call centres situated in Pune or Mumbai. The Bike: Bajaj CT 100 B, KA 02 JJ 0854. My No [protected]. I have video proof and I am will have to make a police complaint if my matter is not resolved in time as after 30th May I will have to pay extra charges. He has one key of my bike which he is not returning.
                            I haven't cn a service like dis morning 9:30 I left d bike for service and I got bike on 7:15 and my bike no is 17
                            No chainspry applied coz it was closing time no bill coz no net no wash coz no time worst service

                            I haven't taken any pic or videos
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                              Karthik Carthi
                              from Sivaganga, Tamil Nadu
                              May 20, 2018
                              Resolved
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                              Resolved

                              Address: 602001

                              I had my rs 200 which i had bought on oct 4th 2016. Today is 20.05.2018.

                              Before 6 month around october to november 8 had breaking down issue (While switching on the key my bike dint respond to it, every time while i switch on my bike a sound will come in it on that time it dosent come thats whice bike dint respond) i had towwed around 56km to my home. And i gave my bike to khiviraj bajaj in thiruvallur where i bought my bike.
                              From this the problem beguns, they took around 1 month to fig out what was the problem. After 1 month they told need to change the ecm, bore piston, fuel pump, to start the bike. I had given my bike to clear the wiring problem because of breakdown but they told me change this. I had paid the total amount and picked up the vehicle then the another problem arises that is heavy vibration, before change everything in my bike the bike was so quite but now its roaring like anything, pickup dropped, mileage dropped from 40 to 30kmpl, while applying clutch neutral light will glow, these kind of problem came (Still now the problem is not sorted out) they told because of new piston this sound comes so in next service we will clear everything like that they told me. This all happened after the fourth day of service, now on 19 th may 2018 the same problem came in my bike, before 10 days from today also i had faced this issue on everytime i face this issue my bike is making me to toww it around 50 to 80km yesterday also i towwed my bike 69km from my home. From the beggning when i bought rs200 i am maintaining proper service, half tank fuel, regular oil change. Till today i dint give my bike to local mechanic even for chain adjustment. This is the third time i am facing this issue. Everytime i face the issue i am fed up with my life. I am not a rice man or from rich family i am from a poor family. Everytime i am paying money without any fight but you guys are pulling me to the core of my patience. I need my vehicle ready without any flaws, how many time bajaj coustomer need to go to showroom for the same problem, do you guys think we dont have any other work to do, i am facing this problem for the 3rd time. Not even 2 yrs from i bought the bike. Poor build qualtiy, poor service, no proper responce. Wiring fault and all is not coustomer fault its bajaj qulatity team fault. 2 years also it cannont withstand me what the qulatity team is doing in manufacting. I need full replacement of wiring kit without any cost because i am given my bike to the same service centre for the third time. Bajaj has to take care of it, tn20ck5209
                              Jun 22, 2018
                              Complaint marked as Resolved 
                              Bajaj Auto customer support has been notified about the posted complaint.
                              Verified Support
                              May 21, 2018
                              Bajaj Auto Customer Care's response
                              Hi Karthik,

                              We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

                              Regards,
                              Team Pulsar
                              Sir,
                              With due respect, I have teken Two Wheeler Loan from Bajaj Auto Finance Limited, vide Loan Account No :- L2ACUT05357310, in the Name of Srinibash sahoo, so pls provide loan statemtent in my e-mail: [protected]@gmail.com
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                                V
                                venkatvedu
                                from Bengaluru, Karnataka
                                May 20, 2018
                                Resolved
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                                Resolved

                                Address: 583123
                                Website: Bajaj auto services

                                Sir,
                                With reference to above subject my two wheeler vehicle no ka-34, ef-4984.
                                Pulsar 150cc, buyer name - venkatesha n
                                Purchased in karnataka, ballari sai bajaj show room.
                                From one year i'm suffering below points, and when i visit for service they unable to solve the issue.
                                1. Engine sound due to time belt gone/failed
                                2. Continuos chain sound due to chain pocket fail/problem
                                3. Clucth wire broke
                                4. Backkside wheel tyre continuous air leak (Before days already complaint raised via toll free no one solved the problem)
                                I hope you understood my problems and will rectify as soon as possible,
                                I[censored] have any doubts above issues pls check my previous services in service centre also refer the job card sheet and attached service dates.

                                Note - ballari sai bajaj service centre manager not taking my complaint also they need to improve.
                                I felt very bad about bajaj care and i may be not suggest any other.
                                Jul 3, 2018
                                Complaint marked as Resolved 
                                Bajaj Auto customer support has been notified about the posted complaint.
                                May 20, 2018
                                Updated by venkatvedu
                                When I visit previous services raise the complaint they ignored

                                Verified Support
                                May 21, 2018
                                Bajaj Auto Customer Care's response
                                Hi Venkatesha,

                                We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

                                Regards,
                                Team Pulsar
                                May 23, 2018
                                Updated by venkatvedu
                                Against this complaint no still no one contacted me ISR-347862.
                                This is very communication to bajaj team,
                                Customers are suffering lot.
                                In hope you understood the situation.
                                May 25, 2018
                                Updated by venkatvedu
                                Reminder#2,
                                ISR- 347862 still no one contacted and I called to customer service team they are not solved
                                Pls consider this One
                                mitigate it soon
                                Verified Support
                                May 31, 2018
                                Bajaj Auto Customer Care's response
                                Hi Venkatesha,

                                Thank you for helping us with your complaint number. We will get this checked and get back to you.

                                Regards,
                                Team Pulsar
                                Jun 01, 2018
                                Updated by venkatvedu
                                Reminder#2,

                                ISR- 347862 still kept pending and I called to customer service team they are not solved
                                Pls consider this One
                                mitigate it soon
                                Jun 01, 2018
                                Updated by venkatvedu
                                Reminder#3,

                                ISR- 347862 still kept pending and i have called to customer service team they are not solved
                                Pls consider this One
                                mitigate it soon
                                Jun 09, 2018
                                Updated by venkatvedu
                                Reminder#4
                                Sir, These are all my complaint no's still no one contact me ISR-357196 & ISR-360172.

                                Please verify and give me staisfacton about bajaj,
                                One back i had given complaint by voice call (throgh-[protected])about rear tyre continuos air leak then no one rectify the issue when it is in warrenty.
                                now they arguing with me about warrenty, this is poor communication of bajaj team.
                                i hope u will solve as soon as possible.

                                Thanks & Regards,

                                Venkatesh Nayak
                                Mob : [protected]
                                [protected]
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                                  K
                                  Kannan No
                                  from Korampallam, Tamil Nadu
                                  May 17, 2018
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                                  Address: Chennai, Tamil Nadu, 600056
                                  Website: worst responses I working same field, can't see this type of response

                                  Hello sir / madam
                                  I love ur bajaji two wheeler product but now i totally hate because worst responses in showroom (Showroom name mohteej automobile) i booked bike on march 15 till to not giving bike always excuse and not response my calls so now i canceld and book honda bike then how to refer my friends also this kind of action repeat means so please take any action
                                  Bajaj Auto customer support has been notified about the posted complaint.
                                  I just got the bike 2 days back and when I start the bike I the morning the vibrations will be normal but after riding for continuous 50km, I stopped for a break.And odd non recognisable vibrations started to appear.and I’m facing this every time I ride continuously for 45min or more.
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                                    J
                                    jereenj
                                    May 17, 2018
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600018

                                    I have left my bike for service in khivraj bajaj service center, mount road on 28th april 2018 for a paid service and the bike has been delivered to me on 30th april 2018 as promised by mr. Praveen (Service manager). After taking delivery of the bike i have noticed that there are scratches on the right side radiator cover (I have attached the picture). Immediately after reaching home i took a picture and shared the image to mr. Praveen through whatsapp. Mr. Praveen asked me to bring the bike for you to check. It is not easy for me to bring the bike immediately as i am 35 to 40 kms far from khivraj bajaj service center, mount road. And i cannot take off from my work for this reason as well, that is why i have brought my bike on 12th may 2018 which is a holiday for me. But the service center people asked me to bring the bike again some other day once mr. Praveen is back to work as he was on leave that day.

                                    This is not the first time an incident like this happening for my bike at khivraj bajaj service center, mount road. To make a note, in the previous service, after taking the delivery of my bike i had found scratches on the front right bumper, scratches on the silencer cover and the foot break (Rear) on the right got bent and had gone inside. Your service person is taking the bike for service only after checking for malfunction or scratches, while i left the bike there were no scratches or damages, only after taking the bike delivery i found these damages to my bike and immediately i have reported to mr. Praveen but he said that he needs to check the cctv camera footage and then only he will be able to take a decision. He took around 5 days to check the cctv camera footage and he tried to convince me that there was not fault happened in your service center side. I even later left the issues just because i am unable to travel 35 to 40 kms from my residence to follow up with this case rather i will let it go hoping that this issue will not happen again (At least for my bike). I did not expect this kind of blunder from an authorized service center like khivraj motors who are a pioneer in automobile sales and services in chennai.

                                    This time i cannot leave this issue just like that unless all the damaged parts are replaced with the new one's. I am buying a bike for around rs. 1.75 lacs and spending thousands on each service but the end result my bike being damaged at bajaj service center. I am bringing my bike this far just keeping in mind that bajaj authorized service centers will take good care of my bike. I am highly disappointed with the kind of service from your side. I am hearing from other bajaj customers as well that they are not treated well at khivraj bajaj service center, mount road.

                                    I need the issue to be sorted out on an immediate basis. All the damaged parts must be replaced with the new once. And please take a note that i cannot bring my bike again to your service center for checking the damaged parts, replacement or whatsoever. Send someone to my place and get them replaced. I cannot spare my working hours, time, money, energy for all the mistakes that has been done by you people. If this issue is not solved immediately, i will take the issue at a higher level and will not stop being posted in medias.

                                    Kindly do the needful on top priority.
                                    Jun 17, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Auto customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 17, 2018
                                    Bajaj Auto Customer Care's response
                                    Dear Sir,

                                    We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5
                                    Also, you can mail your concern at [protected]@bajajauto.co.in

                                    Regards,
                                    Team Dominar
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                                      E
                                      Er Ashish Sahu
                                      from Vidisha, Madhya Pradesh
                                      May 17, 2018
                                      Resolved
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                                      Resolved

                                      Address: Indore, Madhya Pradesh, 452009

                                      I have purchased bajaj paluser 150 as from rajpal bajaj indore in june 2016... From the 7th days of purchasing i submit an issue of heating engine but all time they refuse their is no issue... I have completed three free services from authorised service centre after that rajpal bajaj close their business... As per they committed dtsi engine oil runs for 10000 km but i found between 4 to 5000 km i found my bike consumed oil then i changes the oil and used dtsi engine oil but my bike consuming engine oil then after two services i found my bike not giving right average but now i found white smoke and my bike total runs 9000 km when i asked for solution their area manager told me you didn't proceed paid services from us so we are not responsible they refuse all mistakes of engine regarding heating and asking me do you have any written which define you have heating engine issue... I told them you are giving me in written that you have no solution as bike runs only 10000 km then how can bike give white smoke if you told dtsi will run 10000 km they refuse to give it in written same things happen with me when i complaint heating issue they check tyre pressure and told me all thing right... I have some noise issue but they didn't take it seriously... I have changed my meter also but that was also bcz i made more pressure but before this they unnecessary change my battery... So i think they completely do fraud with me as bike have issue from 1st day... But white smoke is a big issue i can tolerate all but white smoke is major issue and bajaj area manager didn't take seriously and i am talking with them and he told is colleague it's 7.45 now i am leaving so irrresponsible and fraud from bajaj auto... I want solution my contact number is [protected]... Plz do needfully other wise i 'll go leagal and also spread this fraud on social media
                                      Jun 17, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Auto customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 17, 2018
                                      Bajaj Auto Customer Care's response
                                      Hi Ashish,

                                      We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

                                      Regards,
                                      Team Pulsar
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