| Address: Mumbai City, Maharashtra, 400022 |
Hi I brought a new bike, Bajaj Avenger Cruise 220 . From starting itself I had starting problem, Its really Sad n bad experience with Bajaj, from delivery itself brought the bike from mega Motors from Sion Koliwada thought that its near my house so can avoid travelling time for follow up, after making full payment they asked me to take delivery without registration, i took the delivery, but after 50 meters bike stopped for no petrol, I and my had to push back the bike to mega motors, again I haven't got any original receipts like invoice and tax bills and registration bills, only the RC book been delivered to my residence, In insurance there is no name of mine in the insurance certificate copy. also the surname of my father is been wrong in RC book. Bike is not starting from day one with slef start I have to push and start. People on road were laug hing at me when I push Brand New BAJAJ AVENGER 200 been pushed to start. During 1st service I complained but tehy said it will be cured during service, , but the problem was not solved i took my bike for second service complaint for the same about the starting even before my scheduled service but again the problem not solved as their promise to change the router was the main culprit, now again i took the bike to service center they are not returning my bike saying the part is not available, for more than a week the bike is lying at AUTO DEN the Bajaj Service center in Mahim. Contacted BAJAJ customer care no but its not getting connected,
Mar 27, 2018
Complaint marked as Resolved
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2018
Bajaj Auto Customer Care's response Hi Suresh,
We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in
Regards,
Team Avenger United