Bajaj Auto Complaints & Reviews

Dear sir,
I received sms from four side regarding overdues payment i. E rs 332.00 but the person whom i contacted charged me rs932.00 and i only recieved the transaction sms of rs 332.00... I tried a lot to contact the same person whom i contacted before but he is not responding mycall neither he is calling me back... I am very much dissappointed by this kind of service... I request you to to kindly do the needful

I had a bike loan of 3yrs from bajaj auto finance.. i have cleared it till 2yrs and 10 months and 2 months are pending. i have said them that i will replay that by february, still the agent is calling and harrashing me, and even he is saying me that i am a loan recovery agent and we can call like this... i have the full call recording.. and many a times these guys have did prank calls with me.. i will pick the call, and aftr 10 secnds they will disconnct the call without saying anything... moreover all of those calls are showing spam calls.. so why the hell shall i pick a spam call

Being a Bajaj Pulsar AS150 owner I always prefer Bajaj Authorised Service Center for any kind of service of my vehicle.
During last 3-4 months the said service center becomes so irresponsible, that they ignored or even asked to take consent from customer for any modification in vehicle. As they have did in my case. They don't like to communicate with customer before service completion or any other consent related matter.

My vehicle right side leg guard was damaged and need to be replaced, so I visited Bajaj authorised service center namely Visaka Service Center, Sukchar, Girja, kolkata-700115 on 15/02/2019 for regular service along with parts replacement as stated. They confirmed me to deliver my vehicle on 16/02/2020.
After waiting upto 4pm on 16/02/2020 I called the service center to know the service status of my vehicle and and they informed me that my vehicle job is completed and i can take it from service center before 6pm.
When I reached there near about 5 pm it is observed that no parts has been replaced and at that time due to some internal miscommunication between technician & store personnel. So I decided to give them sufficient time for full job compliance from their end. I was given them 2 more days i.e upto 19/02/2020 and specially informed the Manager about the whole matter to ensure job compliance.
On 19/02/2020 at 12.30 pm I called them again and they confirm me that my vehicle job is completed and ready for delivery. At time of receiving my vehicle it was found that some issues are still there which I begin to discuss with the supervisor. Now the fact is noted below-

1. Suddenly I found that the replaced leg guard is not fitted with the original company fitted parts which is illegal and I informed the supervisor along with the manager.

2.They noted complete service charges in job card but service was incomplete as per protocol or service schedule.

After very disappointment & argument with the Manager I left my vehicle there and immediately informed Bajaj Customer care about the matter. My complaint number is ISR-685863.

It is 3rd time I am being harassed by the same service center I am being harassed. Now became fade up with this manager and their staff. Now I want some legal action against them.

Thanking you
Sankar Jaiswal
Kolkata-700115
Ph: [protected]

I had purchased my bajaj platina on 15/06/2018 from a. S. Motors vadodara gujarat. Registration no. Of my bike is : gj06lq5791. I have complained about this problem many times through your customer care number but didn't got any response. I've given my bike only for 1st and 2nd service, after that i had missed to give my bike for 3rd service. Now the dealer is saying that as you have missed your 3rd service so you are not eligible for warranty and you'll not get a replacement for it, but there is no connection between shock absorbers ans services. It is a clear part issue (Manufacturing issue). And i have seen this problem with many other customers also. So please look after my problem seriously and help to solve this issue.

Sanjay m. Bagul
[protected]

On jan 24th, i visited varun bajaj service center, madhapur for my 3rd regular servicing. It got well for 1-2 weeks after servicing. But with in a month my bike's chain pack got loose and getting very bad sound when driving on the road. It is very irritating when hearing that sound while driving. It's been ten months since i purchased the bike and i got too many issues with the bike. Could you take this issue seriously and resolve as soon as possible. Thank you.

My name renjith i have worked 1 month tamilnadu kuzhithurai athen bajaj showroom demo team i have shared resigne letter i got other job that's i am resign. Salary not get 2months complete. Many times i am goes to bajaj head office parvathipuram talk to jerry hr.. They saying next week etc reason.. I want my salary please contact and put immediately

Star luck biker
Add: near gautam nagar, p. L lokhande marg. Opp. Karbala masjid
Behind police chowki, govandi mumbai-43.
I paid 32000rs in cash with my old bike exchanging cost 8000rs
After that bike costing was 68000rs
Hence above the amount mention paid is 40000rs
He then loan the loan the amount of 40000rs which the remaining amount was 28000rs he fraud me with the loan amount
Please look into the matter
We have complaint the matter to police and consumer forum
With complainy id - 1912072

I went yesterday on (13-feb-2020) for a minor problem of self start at om sai motors bajaj at plot no. 22/31 shahberi, opp modern school, greater noida, uttar pradesh 201301 however they guys told me that its a problem with some part they fixed that and charged me 1374 rs at a time then i took my bike and came to back home and realized soon that the issue was still there for which i want there however due to my night shift i get back to them today i also met there with one more unsatisfied customer yelling and abusing the worker's for unsatisfied work he purchased the bike from them just few days back however today they told me there is some problem with the engine due to that self is not working they open the engine and changed one more part and made some more money around 700 rs i thought may be they wants to fix the issue by root so allowed them to open the engine and was told to come back in evening at 4 pm to pick the bike back, at mid of the day around 2 pm i got a call from service center that your battery is not working we have to change it and again i paid 3000 rs today as well they charged me 5000 rs within a single day to just fix the issue of self start and i will be agree if they charged me for appropriate thing but there was problem with battery so why haven't they checked it prior opening the engine which directly effects the life of the bike and what about the charges of 2000 rs which they charged earlier in the name of repairing. I am not that technical person but being as layman i can easily understand that they did all this # to just make some money from the customer point of view i would say that i met con peoples serving bajaj auto spoiling the image of mr. Jamnalal bajaj

Regards
Durgesh
[protected]

Hello sir, my new bajaj pulsar rs 200 had a default problem in an engine, I'm complained this issue every service, but no one should take action and resolve it, but the last month[protected] I'm put the 3rd free service for same problem, he told *this engine spare is not available here, I will order and clear the issue within a week, now a days[protected] take no action for this problem, please take action and solve my problem, otherwise I will take legally action to this service center, , ...
Thank You

My bajaj pulsur is giving lower avrage
About bike
Model - bujaj pulsur 150
Model-2019
Registration-6 may 2019
I am using pulsar last 14 years but this bike giving me a very low avarage it's giving me only 35 km per ltr it's very low avarage so give me other bike or change the engine or i will sell my bike and go to other one so give me a fast reply i am waiting because i like pulsur this bike giving me bad experience

I have given my battery to garve bajaj wakad pune service center for avenger 220 cruise on 2feb but till now there is no update.
The guy suhas when tried calling 20 times has not picked my call except once. This is worst service ever got. Would not recommend anyone. My everyday commute is being a daily problem and these people do not reply at all.
Suhas said that it will be done in a week time and today is already 10th day and no response at all. At all means at all.
Is there anyone who can help.

Mahashay
Nivedan purvak kahna hi ki maine bajaj auto finance se platina 100 es bs iv loan pe purchase kiya tha, jiska agreement no l2wdbgo4921616 hi,
Mai continue bajaj company ke loan agent bhagawati auto, ashapur, darbhanga ko all emi paid kar chuka hu, lekin loan agent dwara mujhe emi payment receipt nahi diya gaya. All emi paid hone ke baad company dwara mere uper unnecessary 31186/- rs ka demand notice diya gaya hi jo ki illegal hi. Kripya mujhjse kiye ja rahe atirikt loan demand ko nirast karne ki kripa ki jaye ewam mujhe bajaj auto finance ce noc dilane ki kripa ki jaye
Helpless jivachh mishra

I have been having a horrible experience with bajaj auto. I have already visited the service center twice after the recent servicing done on 25th jan 2020.

I have been having issues with my rear break-shoe pad. It's making a shrill sound every time it is pressed. This is in spite of the fact that i had it replaced with a new one in the recent servicing.

Both the times i visited the center, they do some repair work and it starts working fine until the same evening. Either they are not able to figure out the exact issue or they are incompetent to fix a minor problem.

I had raised a complaint today and the customer care executive gave me a complain no as well: isr-678033

This is proving to be one of the worst customer experiences i have had till date.

This complaint is to escalate my issue with Manickam Motors - Bajaj Service, Medavakkam, Chennai, Tamil Nadu. My name is Kamal Teja. Below are the sequence of events that happened

1. On October 31st 2019 I approached Manickam Motors - Bajaj Service, Medavakkam to purchase Pulsar 125 by exchanging my Pulsar 135 for Rs.5000. The showroom people named Raja and Fatima were there, the amount was finalized for Rs.81, 500. I paid remaining Rs.76, 500 using my card. [Please refer ReceiptForAmountPaid.jpg]
2. After weeks of follow-up till Dec 19th 2019, they said they can't deliver the vehicle and gave me cheque of Rs.81.500 dated 28th Dec 2019, knowing its 4th Saturday of the month and banks are closed. [Please refer ChequeGivenByShowroom.jpg]. They gave me a bike that came for service to use till the cheque will be encashed [Please refer First_Bike.jpg]
3. After a week when there was no money, checked with bank, got the message from bank that the cheque bounced . Received message and email from ICICI bank with cheque bounced details [Please refer ChequeMessageBounce.jpg]
4. On 8th January 2020 Raised a complaint with Bajaj Customer Care ISR-656823, every time i call the customer care, i get the same response saying you will receive call [which i obviously never received] and complaint will be forwarded to the concerned team. I have called them more than 5 times and hear the same thing. The JAI BAJAJ of Adyar was responsible to settle things and when approached they spoke to Manickam Motors. Its the same statement from Manickam Motors that they will refund me the money at any cost.[Please refer BajajCompliant.jpg]
5.On 14th January 2020, we had lengthy argument and they promised to pay the amount by 28th January 2020, if not, they will give me the bike worth of Rs.80000 as security.They have given me written assurance letter.[Please refer AssuranceLetter_Front.jpg and AssuranceLetter_Back.jpg]
6. On 28th January 2020, they deposited Rs.10000 [Please refer AmountPaid.jpg] and started asking the bike they gave as security when cheque was provided [The bike was not used more than 3 days for my personal use from the day it was given]. I asked them about the remaining amount and they gave another bike which they said worth the amount which is still sitting at my home. I took both the bikes and told them "I'm not going use your bikes, they are not paying my home loan, my credit card bill or my other expenditure. Pay the remaining amount and take both the bikes the next minute. I'm not running a pawn broker shop to hold your vehicles for money. Since, i don't trust you guys, these two bikes will be at my home till you return my remaining money".
7. On 31st January 2020, I was on call with my onshore client on project proposal. I got more than 30 calls from Manickam Motors showroom asking for the first bike as the owner of the bike was drunk and came to showroom and making ruckus, using abusive language and filthy words. Raja was indirectly threatening me saying, if you are not going to give back the first bike, i have to give them your home address because i'm left with no other choice. [Paying Rs.80000 to Bajaj Showroom and running behind them for months to get back my money and what i get finally, drunkard people in front of my home]. The showroom person Raja brought his phone close to the drunkard person, after listening to the abusive language I felt sorry and told them to collect it Saturday morning 9am. They came on 1st Feb 2020 and took the first bike and still the second bike is at my home. They promised to pay back my money on 5th Feb 2020 at any cost. I went to showroom on the said date by 6pm because i did not get my money. Raja from Manickam Motors said, you have a bike as security and we will give money when we can.
Anytime i say that i will go to cops because you guys are cheating, they say "You can complain to cops, by doing that you will be loosing 5K and we will be loosing 10K and nothing difference happens". I'm not the first and i will not be the last, you can refer Google reviews of Manickam Motors attached "GoogleSearchPage.jpg". These guys have been doing this to so many.
The persons i've been approaching and talking in Manickam Motors is Raja[protected] and Jyothi[protected].

With all the above details, when i raise complain through email i get repeated below static response for any question raised

Dear Customer,
Thank you for writing to us!!
Your concern has already been forwarded.
Our service team will contact you shortly for further resolution of the reported concern.
Thanking you & assuring you our best support always!!

I have serviced my bike 2 days ago. The service center was not proper with the service. They gave me the bike without cleaning the chain in the engine side. I noticed and asked them to clean. Then too there were servaral black greace with the chain which they denied to clean as there were several parts to be removed. Within 2 days im facing the chain vibration issue while moving the bike without even engine starting.
Im really worried about the service with bajaj. We are bringing the bike to service centers only because they are good and geniune in servicing but in return im getting the service to be unsatisfied.

I really look forward to sort out this issue.

Respectful sir
I buy a bike patina h gear. It's price is 66356/- but dealer make it 71000/-
I asked to dealer.. But dealer says that it's a charge but i am not understanding about the charge..
Agency - uppal bajaj motor rewa (M. P) plz sir i had submitted 21000/- but
It's make it 50000/- loan
Total 71000/- it's too much
Sir it's not good to customers
.

Hello sir
Mera naam sandeep wadhwani he n mere paas bajaj rs.200 bike he or kuch din pehle meri bike chalke band ho rahi thi fir thodi der me start ho rahi thi fir me company me bike le gaya to unhone kaha battery problem he.. Fir mene kaha ki ek baar fir check karna kyuki baar baar chalte chalte band ho rahi he to unhone kaha ki hum fir check karte he or 12 din tak bike company me thi or ek normal problem ki wajah se unhone kuch ulta sidhha practically karke meri bike ka engine bigad diya or bike bahot asaz karne lag gayi jo ki pehle bilkul bhi kuch nahi tha sir or bolne lage ki bike ka engine kholna padega or mene mana kar diya to inhone temperary banake mujhe bike de di or kaha ki apki bike bana di
Jabki meri bike me minor problem thi pickup coil ki par unhone 12 din bike apne paas rakhke meri bike bilkul hi bigad di.. Or mere paas inki recording bhi he jisme inhone khud owner se kaha he ki bike chalu thi customer ki etc.. Or inke mechanic bhi uneducated he jisne meri bike bigad di or ab ye manne ko tayyar nahi...
Or mere pass inki call recordings bui he jisme inhone khud agree kiya he ki inse galti hui he... Par wo apke pass send nahi ho rahi he.. Agar apki koi email i'd he to me apko recordings send karu proof ki?
Pls sir aap help kijiye meri bike banwane k liye jo ki company se fault hua he🙏🙏🙏

I am in ajmer rajasthan. I bought pulsar 125 model bike in this year (2020 january). I availed my first free service from a bajaj service centre in ajmer today (28rd, january 2020). They charged a total of rs 530 (Of which 70 was charged for greasing the chain. I feel they have overcharged me. I think it's too much because first service is free. Kindly resolve my issue. Thanks.

Dear sir
These are my unsolved complaint numbers 1. Isr-596040 date 01/10/2020 & isr-669520 date 25/01/2020
A bajaj dealer has started doing a type of fraudulent behavior with me which started from august 2019 and is continuing till now.
Every time when i am lodging an complaint to bajaj customer care services the dealer is calling me an says that they will give me the bike having the same conditions just like the first time i talked with them. But till now they are harassing me by giving false promises over phone which are not fulfilled till now.
I am forwarding each and every email to mr mohammad taufik ([protected]@gmail.com) but he is not responding now. I knew him as a responsible person from bajaj auto.
But now i am feeling terribly harassed and irritated at the same time just because of the incidents happening from the last 5 months.
Thanking you
Shankha suvra biswas

Hey i am from moga and this complaint is against bajaj moga. I ordered them side mirror 3 months before and haven't received order yet and no confirmation call no information regarding accessorie. When i use to call at their service center they say "we'll tell you in 2 minutes and call you back"! But i don't receive any call or any information. If they have agency they should must have proper accessories and spare parts with them instead of begging from bigger ones.
Hope you will see this major drawback of company.
Thank you.