Bajaj Auto Complaints & Reviews

I have a bike pulsar 220. Bike no is hr26ct7042, recently i put my bike for service in krishna bajaj, someone has picked my bike key from krishna bajaj, they changed my locks in my bike but in the process to change my locks they open my bike handle and till yet my bike handle is not fixed. Rpm of my bike is also not adjust by them. After the key was changed, i went to the service station for the problem they said this problem comes from the bairings in the handle so they put new bairings and they charged me 1000 rs for changing the bairings. And one more thing my bike seat was fine before servicing and told them about it and they said we have not done this seat was like that they are all fake. I don't trust them anymore they are just there for charging the customer but service is poor. If anyone is reading my complaint please don't go for krishna bajaj

As it has been 2months i have given my bike in gulbarga bajaj service centre but they are giving excuses
It’s been out of my patients so now i got frustrated who ever asking me about my bike i am giving bad reviews about bajaj so it’s been request for organisations to contact them and resolve my problem
Since from 2months every time i am coming to service centre they are telling new reasons about bike products is not available they have ordered it is on the way, tomorrow we will give and when i come tomorrow they will tell other reason
It’s out of my patients so
Humble request to speak with concern bajaj bike service centre and get my bike ready
I believe that bajaj is good organisation and they give best service but this time seriously it’s too bad face this problem

Thanking you

Regards
Shakeel babu maniyar
Bajaj pulsar 135
Bike no :-ka 32 ea 2955

I recently purchased a new bike from them and gave the complete cash on the same day. They ask me to pay extra 2000 to get my passing done. I paid the amount and it took me nearly 3 months to get my number. Till that time as per government rules, i was not able to ride my bike. Whats the use of this if one cant ride the bike after getting it till 3 months. Whenever i used to call that showroom guy to ask about the status, he used to to tell me that it will be done within 2-3 days. Finally, after waiting for such a long time, i got it. This was not the case with me only. When i arrived their, some 3 guys that came to get the number at that time told me the same story. Their service is a complete disappointment. My another friend who brought bike from the nearby suzuki showroom on the same day got his number within 6 days. They always lie and dont give proper service. The employees are not at all polite.

I am in kochi, kerala. I bought a platina 100 es model bike last year (2019 march). I availed my third free service from a bajaj service centre in kochi yesterday (23rd, january 2020). They charged a total of rs 800 (Of which 500 was charged for greasing the chain. I feel they have overcharged me. I think rs 500 too much just for greasing the chains. Kindly resolve my issue. Thanks.

I buy the bike from pr bajaj lucknow uttar pradesh at 28 march 2019.
Yesterday i went to pr bajaj service center to replace the head light due to technical fault and i completed the pulsar 150 3rd last service last week of december 2019 last month's.

Yesterday, i went for replacement i told to supervisor after the 3rd servicing i have face issue i am getting some chain noise in the bike.

After the replacement supervisor told me you should change the chain and clutch plate.

I have buy the bike less than 1 year and i facing lot of issue regarding bike parts.
If the bajaj original part are not reliable less than 1 year so it's difficult to use this bike for the 2 or 3 year.

I am very worried about this bike.

Team

My bike is having a sound problem from waiser and the engine of the bike is making a lot of sound also i had shown it in the service center for this problem but they did say it remains the same

Team pls give me properly solution asap
Otherwise i suggest to all pls don't purchased any bike of bajaj.

Bike details,
Modal - pulsar 220f
Year of purchased-2017
Runing-5400
No-br 04 u 5868

Regards,
Rohit singh
[protected]

I was gave my motorcycke pulsar 150 for general service and to change chain sprocket to my nearest service center in KALKI MOTORS at KARAIKAL.

it was done 7 days and more my bike is still in service center.they are not even answer our queries properls.very bad customer service.

kindly clear this issue and complete our service as soon.

Amount 340 and 72 have been deducted from my account even though I have paid my pulsar bike installment with the late fee. Iam not able to understand what is this for and why this happened without even notifying me. On 18 Jan when I saw my account statement amount of 340.90 was deducted with a message NACH_AD_RTN_CHRG-BAJAJAUT-06JAN20 and on 14 also 72.10 were deducted from my account with the same message NACH_AD_RTN_CHRG-BAJAJAUT-06JAN20.

My Loan deduction date is 6 of every month but I missed and deposited the loan amount with a penalty on 7th January 2020. Then after 7 days, they are again deducting the amount from my account.

I request to please help me out with this.

Updhyay motors have a very poor servicing record, they install very poor spare parts in our motor cycle which gets damaged very easily. I request the administration to. Please take a strict action against them. They install very poor brake shoes in my bajaj platina bike. It got damaged in 3 months despite my bike didn't run much.
When we asked about any complaint register at their outlet, they refused to provide any complaint register and argued relentlessly. Manager name is sudesh kumar at this outlet and he is very rude person who did not want to listen to any complaint by any customer. Please help us against these types of fraud people to save our hard earned money. They sell local spare parts at very high prices.

I had bought bajaj avenger 160 bike in month of may 2019. But after that i have faced many problems in the bike.

1.) june 2019: i did the first servicing. After the first servicing, the bike broke down after driving for about 8-10 kms and while starting it again with start button the bike never started. I had to push start the bike with someone else’s help. I contacted sai service agency bajaj service center located at midc andheri east. I spoke to the manager mr. Suraj about this. Just by looking at the bike they told me this issue is because i have installed petrol lock as a safety measure to avoid petrol theft. The reason they gave me was totally illogical but still just because they were stuck on saying that, i removed the petrol lock.

I left the service center, just after driving 2-3 km the bike again broke down, bike was not starting so i called up mr. Suraj and told him the bike has again broke down. He said he will send his mechanic to the spot. The mechanic came and did their troubleshooting but that didn’t work so he pushed the bike to the workshop again and after that they told me that i should leave my bike at their workshop for 5-6 days so that they will test and observe the issue. After few days they called me up and said “the device which helps to keep the battery charged is faulty and has to be replaced”. The part replaced is “regulator console tell-tale”. At the same time petrol tank indicator was also having issue so they replaced that too “speedo sensor”.

After all this the bike was working fine.

2.) december 2019:

After the 2nd servicing, again i faced the same issue. Just on the second day of servicing the bike again broke down after driving for almost 20 kms. I was terribly annoyed of this. It wasn’t a used bike that i had bought. I had bought a brand new bike and all i could experience is ask some help on road to push the bike for me to start the vehicle. I had spent the money to dhakka start the bike from a brand like bajaj.

After all this harassment, i contacted the shop from where i had bought the bike just to take any suggestion if he can. He told me to show the bike to another service center which is located at kanchpada malad “executive bajaj malad service centre”. So i took my bike to the kanchpada center and there they told me that all bajaj avenger 160 has faulty part due to which bike is having this issue. And he also told me that they have got email from head office that any avenger 160 which comes to them, they should replace that part. He also told that just today they replaced of 2 other avenger. And now the product isn’t available in the stock so they ordered the part and said he will call me once it is reached the center. The part which was faulty as informed to me is “roller kit one way”. After a week they called and said the part is now available. So, i went to the service center again for replacing the faulty part, they asked me to keep the bike there and come back later.in the evening i went for receiving the bike. They first told me that part is replaced and now i won’t face any issue. I asked him to show me the faulty part that was been changed. Then the mechanic started telling me that we didn’t change any part. We just removed the excess grease and put back the same part. I got irritated as this was heights. Then the manager of center came up to me and he told me another story. He said there is no such faulty part in avenger 160 and the supervisor must have by mistakenly said it to you. I could clearly sense that he was just trying to cover it up. There is no synchronization between the manager, the supervisor and the mechanic. If manager was saying the truth, then which were the other 2 avengers that the supervisor told me that he replaced the part before? What part did he ordered and ask me to wait for a week to receive it? Why did the supervisor lie saying that they got a mail from the head to replace the faulty part of all avengers? Why the manager had another story to tell me?

3.) after a few days now i’m seeing the battery indicator glowing at time of accelerating and it stops glowing when i release the accelerator. I have informed to service center they are saying its normal... But that’s not normal. If it was normal why wasn’t i seeing these in past 6 months? Why only now?

4.) another issue that i’m facing is, while applying the front break some abnormal sound comes but the service center supervisor tells he can’t hear any abnormal sound, so i recorded the same in mobile and hear the audio but still he says there is no any abnormal sound…

It is totally a harassment. I regret buying bike from bajaj. There are many people asking feedback from me about the bike. All i can say from my experience is don’t buy this bike at all. I will never recommend any bike from bajaj to anybody. One will face issues one after other continuously and you will never get satisfying service from the service center as well.

I also doubt it sometimes, that i must have got a fault bike while buying only because since the time i have bought it all i could get in return is a big disappointment!

Could you please help on this.

I repaired my bike in praveen moters, hegde nagar but they didn't provide the receipt copy to me to claim my insurance. Please suggest thew best way to get my payment receipt. I have attached my details for your reference.

Responsible person : manohar reddy. (Hegde nagar) [protected]

Actually i requested with before
Hi manohar,

Please provide the original payment receipt for bike claim (Ka 05 ke 3169). I clearly told we require original receipt like that, however you didn't provided. Please give me your manager number i will speak with them.

Today i am visited one of bajaj auto showroom at aligarh, uttar pradesh
There is so difference between official website ex-showroom price and dealer ex-showroom price of pulsar-125 black
Website showing - 65210/-
At dealership - 65594/-
And also dealer add other charges like.,
Freight charges - 300 (Executive said it's company to dealership logistic charge.)
Helmet - 750 (Mandatory)
Teflon - 300 (Mandatory)
1- i have my helmet why i purchase another one?
2- why i bare the cost of companies logistic charge?
3- why i give extra ex-showroom price?

Why dealership charged unethical charges.

This is to keep you guys informed about the worst customer experience that my brother received when he went to ravi dutt motors, ferozepur dragging the bike fro almost 3 km as it failed to start.

While the mechanic was inspecting it for the problem, the service advisor - randeep kaur started pitching in to replace everything that was even not even the part of the problem.

The problem that he wanted to address was a electrical fault as the bike was not able to start but randeep kaur intervened in between and started pitching to replace the chain set, the gear lever and the mudguard and other things rather than addressing the problem for which he went there.

More over she was very rude arrogant and highly unprofessional while speaking, i would like you guys to take strict actions against her

If i compare my customer experience with honda, you guys stand nowhere and this is the reason hamara bajaj is no longer on roads abut with this kind of customer service the company will definitely be on road one day.

Please escalate it to the highest level and loop me in the escalation matrix. Such people like randeep kaur should be expelled out.

I can be contacted @[protected]

Myseilf dipin ramanan,
I have booked an avenger 160 on 2019 december-05 from popular motor corporation, palarivattom - (Tripunithura franchisee)-kochi with a booked amount of rs.500/-
They delivered the vehicle on 23 december 2019,
The complete payment was through my bank,
They paid the total on road invoice amount,

Before delovery date after the payment completion i asked for the booking amount, they told me that they can giv it at the delivery time only, ok no issues,

At the delivery time i asked for the money, they told me that they can giv it later only,
Day before yesterday was the first service of my vehicle, same as above i aksed for the booking amount, they charged the service cost rs.770/-
I told them to please less that 500 /- from this and excess i can pay, but they dont allow to do, and the executieves havnt giv any responds...

What i have to do for my bookin amount rs.500/-
Very poor customer relation,

(Bajaj auto, popular motor corp, palarivattom, tripunithura, kochi)

Sir my name is babulal bairwa, i am a resident of bhilwara district. Sir, i had bought a bike from ajay bajaj motors mandal, bhilwara (Raj.) battery was damaged before the warranty date, which was given to replace it on the sorum which has been 3-4 months and once in the middle gave back the bad battery. On telling back that i will see later but i have not yet found the sai battery please get me a battery. Thank you

I have purchased bajaj pulsar 150 twin disc abs from H R TRADERS, Rewa road saraiya, muzaffarpur on 17th september 2019 but till today i didn't have received my registration number and when i use to enquire in bajaj showroom they use to tell that it will be provided in 2 days or 3 days.
Now its almost 4 months and i can't take the bike on road as the cops asks about the registration so i kept it at home.
And i want to know from bajaj that i have paid the amount for keepin it at home like a showpiece.
I have complaint it to bajaj customer service but they are not interested in this topic.
My complaint number is ISR-654432.
Kindly suggest me what to do.

Manjeet singh
Contact- [protected], [protected]

Today 600 rupees amount is deducted in that is called CMP madatery they are saying. Previously in the same manner deducted 295.00 for 4 times and with in only two day delayed taken 450 rupees for consumer loan and 600 rupees for personal loan late fee. I must and should go to the consumer court file the case to BAJAJ FINANCE Pvt Ltd in the same way India wide all are facing lot of problems for this company this company is don't have customer care because all are asking the solution that's why they block the service.

I have booked a Dominar 2019 model in VST bajaj Rajajinagar Bangalore show room on 28 dec 2019...yet registration is not done...I am opting for KA 02 registration
...till today file is not submitted to RTO...they are saying it will be done today tomorrow from Jan 2 2020...can u resolve the issue???I think they have some issue with RTO officials...why should I wait due to delays in showroom paper works????????????????

I have bought new pulsar 150 on jan 12 2019. My bike is gud in the begging but now a days cumming to the mileage its very bad and the service center they dint do anything it is the worst service center. When i said about my problem they will just the the general services again i have to tell them my problem it is Talwar services center in Y junction kukatpally. Cuming to mileage this bike i dnt know what to say i thing it is giving only 32km

I have purchased my bike bajaj pulsar 150abs since 1 months from dholka. And my first service is done then i am not riding my bike very rough and speedily then why my bike chain has loosen and more noise with chain gyard please resolve this issue in pulsar bike. I am very dissapointed for this bike and given other person to not buy a all bajaj bike from this auto. Because of this type of issue. I am riding all type of bike like shine, yamaha, tvs but not this type of issue is in bike like your bajaj bike so please rectifie this problem in all bajaj bike