Feb 18, 2018
Updated by Sandeep24x7 I Purchased an Electronic Item with 2 Year Bajaj Extended warranty, Within Bajaj Warranty Period my Item Stopped working, So I Log a complaint About the Item, Bajaj Technician Visit to my Home and replace the Electronic Item with a faulty or duplicate Item, within just 2 hours my electronic Item Stop working and I log a complaint Again about the Item, I express my doubt to customer support staff they may be put duplicate or fake item instead of guanine, but they not believing their employee can do this type of cheating with their Precious Customers (Bajaj Customer or Bajaj Service Holder).
So, I decided to do an audit and clear my doubt and bajaj company doubt, than i call a Reputed company for Paid Service the SONY SERVICE Centers, Provided a Chargeable Service at 240 INR and Visit to my home and check my Electronic Item and Told me the Bajaj Service Center Guys Put a Faulty and Badly Repaired Items instead of new, I Shocked, Its Mean They (Bajaj Service Center Guys) Replace a Electronic part with Cheap and duplicate product. My Doubt became true. Same I Told Their Managers, Customer Center Guys your (Bajaj Company) Employee Doing Such Fraud, please take a strict action against them.
But from That Day to Today (almost 3 Months), They Did Not take any action to their employee and my electronic item still not working condition. Still Bajaj Company egregiously supports their employee suspicious activities after knowing.
They Passing My issue one team to other team without any resolution. My Complaint No "OC[protected]", go through all the level but they are confusing to provide me a solution, because if they did any action on their employee they feared they expose other employees or Managers also for their involvements in such activities.
I Regularly Mailed them and called Bajaj representatives in Delhi and Gurgaon Locations, But they not giving me any solution only sending couples of mails i forwarded your issue wit concern department only, after so many discussion with (gurgaon representative) I Agree and give a chance to Bajaj Company and you can do a visit my home and replace my Faulty electronic Part with the proof of guanine Bill, but I they again Bajaj Company Employee Technician Demanding me money Again at “500 INR for Visiting Charge”, This is Ridiculous, they clearly show all the Bajaj employee and Manager they dealing with me all are corrupt and mentally Harassing the customers who object and raised their suspicious activities.
They call me different different numbers can i visit your home, i told why i give you money again, they simply told this is company policy we can visit after you pay.
Now Current Scenario, I Mailed their seniors regarding my issue “[protected]@bajajfinserv.in”, “[protected]@bajajfinserv.in”, “[protected]@bajajfinserv.in”, “[protected]@bajajfinserv.in” and Customer Support Team They doing formalities with below reply:
“
Thank you for writing to us at Bajaj Finserv. ********************, we have taken up the issue with concern team for rectification. Team will get in touch with you within 24-48 working hours.
Alternatly you may contact directly on Helpline no *****************
”
I have a question with Bajaj Group “Is there any limit for cheating?” Now i
decided to exposed this fraud Company (bajaj Group) in social media and run awareness program such fraudster Indian Companies that aim only for Grabbing the Indian Peoples money at any cost and showoff with Royal Life, Parties and royal Marriages.
Exposing These Cheater Indian Company on Social Media after sometime will take a legal action against them.
Please Beware to Take any Insurance, Loans, Auto, Electronic items or other service from Bajaj Company.
We hope our service team has already shared the requisite information regarding appliance concern with you. We request your understanding on the same.
Regards,
Whirlpool Support.