Bajaj Electronics Complaints & Reviews

Dear sir/madam,

As reference to the above subject, we would like to inform you that, we had brought new mobile (Lg - g6 model, imei no:[protected]) as on 1st oct"2017, but i had got troubled (4th oct 2017) because of mike hearing issue and then we had checked with that vendor for which we had brought from bajaj electronics, vanasthalipuram, and it has been declared that from that vendor this mobile got problem from mike and it has been replaced.

We requested to the vendor to replace this mobile, because i had spent rs 38, 000 /- and i had faced the problem within 3 days. How can we belive to proceed further.

For this resolving purpose i would like to keep a information to the cunsumer form of bajaj electronics.

Kindly consider this mail as major priority to resolve this issue an immediate effetect. If any case this escalation will get failure i would like to move to the cunsumer court.

Please interprenite for getting new mobile within two (Or) three working days. Or else will go ahead moving forward.

This is for your initial intimation.

With regards

G. Hari ramji
Email : [protected]@gmail.com
Mobile: +91 [protected]/[protected]/[protected]

Unit purchased on 21.09.17 at bajaj electronics pemmasani complex madhapur invoice 7290. Installation completed on 4.10.2017 with continuous calls to technician but geyser not working it is defective unit. Added to this there is water leakage from inlet & outlet pipes forced us not to use that bathroom for 5 days.
Replace immdtly or will proceed to consumer forum. M harinarayana

We purchased samsung 55" mu6470 model from bajaj electronics guntur. Order placed on 30.06.2017. They cheated collecting rs1700 as processing fee. No receipt was given. Then told no stock of tv and it may take 10 days. Mr. Ravi kiran was sales representative. On 11th july when i followed up from morning to evening, he told that tv is on the from vijayawada whenever we asked. Ultimately tv reached at 8pm. Bajaj electronics is just 150 metres. But they collected rs600 as delivery charges. Original invoice was not given to us. When we approached they gave one over invoice without any tax details. It is duplicate prepared by bajaj electronics. When we open the sound setting recently, we could see the sound system paired with lg and sony system. This sound system pairing happened when we visited bajaj electronics for demo on 30.06.2017. So we understood that showroom display piece was delivered to us. This is very big cheating. When we approach bajaj electronics, there were no persons available we interact in june. New persons were busy with new sales only. Not hearing us. Now the same model tv price is rs107000 with 340 watts sound bar and 1+1 years warranty. I have made only one emi. By that time, i have lost rs37290. Bajaj electronic cheated me by high price as well as sold display piece. I need new tv with sound bar 340 watts and 1 emi as discount. Bajaj electronics is responsible for this and i hope they would do it ethically. My mobile is [protected].

We went for the purchase of lg tv model no : 43lj617t which was coated at 45, 500 with including all the offers and pricings and also we was assured to provide at tomorrow on belief of executive (Manager) and brand name of bajaj electronics, karimnagar and the manager, we left yesterday. Today i. E.,[protected] we went to take it out for delivery, here comes the issue executive attitude and price changes from 45500 to 47500 which makes us descrete and lost believe of bajaj electronics at karimnagar. We didn't expect the over attitude of manager, without giving any respect to customers which makes us to purchase the same one from another store.

Im a bajaj customer since 2015 and i have purchased many iteams. Store manager didnt treat us as a customer he was saying different price tags in two days we were about to purchase the tv 1st day it was night there is no delivery ok then we told we will purchase next and went to thestore to purchase he was saying different price. Not about the price but he did respect and his rude behavior irritated me. How bajaj take such employee as a manager. He is completely rude to the customer

Hello bajaj electronics
I have purchased a refrigerator 340l whirlpool from our store at ramanthapur with invoice number 1240/17g/s-1761 on 27th september 2017. Next day i got a call from delivery person from mobile number [protected] asking me the time for delivery and i have asked him to deliver at 7pm. I have double checked the time of delivery and told him specifically that i have to arrange my duties accordngly to be available at home for receiving the product and he promised to deliver on time. At 8pm again i called him about the status.. He said he will deliver at 10pm.. And again after waiting till 11pm i have called him and he replied that he is at tankbund and it will take another 1 hour and misbehaved by talking rudely. (Tankbund is the place which is hardly 10 minutes away from my home) it really gives me pain to pen down a complain for such a pathetic service from a reputed company. This delay caused me a lot of issues as i am a doctor and i had to cancel my clinic for the evening which caused trouble to my patients and as well as to me. Hence i request customer care service to look into the matter and take necessary action against the delivery person and get back to me with the explanation and about the details of action taken against the delivery person. Regards...
Dr. Syed
Mob [protected]

I am buy your bajaj water hitter for cst canteen rs 3000 for 3 liter but your castomber care said to you should have to installing charges if i am buy your product why are your not installing as care and about service into that because in the canteen i am not singing you warrant card so if you parson are coming at my home and installing your product so easily he can sing your warrant card also if i am purchasing form any retail than he his give to me this facility at free of cost but if i am buy form the canteen that why your not installing free so than we are not buy your product form the canteen and also suggesting to canteen in-charge dont sale bajaj product in your all canteen because they don't provide service to us my mobile no is [protected]

Dear sir, we have purchased godrej ac gsc 18fgas wog - 1no. Along with v-guard stab 4kva, ac stand set angulars 2016 & voltas mini magic pure-r, vide bill no. Mal/16/5371, dt. 14/04/2016, its not working now.

Please look into the matter and do the needful.

Regards.
Sneha constructions
Hydeabad
[protected]

Dear sir,
I have purchased a bajaj caldia geyser (10 ltrs) from great eastern at sinthir more branch in kolkata on 04.09.17, so i had booked a call vide no kol[protected]-1 to take technician for fittings it. When it is installed as well then technician person raise a bill if rs1300/- including service charge, service [protected]@15% and other cost of extra spares for pipe line job. It is very surprised to me when he denied to give copy of bill in which have sign of mine after make cash payment but i have legally fully entitle to get this copy from concern body of service authority.
Under such circumstances i am very concern about service charge and service tax of 15% in spite of have free installation service from bajaj co. I am asking to authority why they take service tax of 15% on service charge in spite of gst is being implemented from 1st july.

So it is supposed to take charge of rs1300/- for installation it as unethical way from customer like me. I think that it is mislead to me from your authorised service centre. If there have any deviation from your service authority then take action henceforth and kindly arrange refund money as part how much take extra charge from your side.

Kindly take this matter seriously to avoid raise same complaint to consumer forum by me.

My registered mob no [protected]

Hello.. My sony led tv delivered on 8th and till now no technician contacted or visited my home for installation.. Service is poor.. Took tv from bajaj electronics.

Please check link http://m.mouthshut.com/product-reviews/Bajaj-Electronics-Hyderabad-reviews[prote...⇄

I came to know many customers before had same issues.

Please help with the issue.

Thanks.
Ramakanth

Dear sir/madam
I have purchased gx21 mixer grinder vide bill no. 050396 sr no. Of product s[protected]. On 28-03-17 from air force canteen. This products on/off switch is totally not working. Even the mixer not start its totally unserviceable. My contact number is [protected]
You are requested to please arrange repairing or replace the item as soon as possible.
Thanks

I purchased a new geyser for my apartment. A technician came after so many follow ups and installed it wrong. Then i called the customer care to send a person to reinstall it they misunderstood and sent a repair guy after so much follow up again. Then they send installation guys after few days who take 3 hours to reinstall it and still they are not done. They will come tomorrow and do something god knows what. Terrible service. Each time i have to clean my washroom with all the dirt they create. Very painful and inconvenient. I wish i never ordered bajaj geyser.

Arrogant behaviour of billing staff(time 7.20 pm) on 18 Aug 2017. When asked about delivery time, Saying it can happen any time in day arrogantly. Iam not here to beg anything I purchased things worth 40000.at Kondapur Bajaj. Please tell billing staff to be polite. ######. Another guy came and told 1 hour before they will call. That's the info I was looking. Please train these billing staff ###### or you will loose customers.
[protected] Hyderabad Unnikrishnan.

Worst service i have ever seen. When you can't arrange the delivery on time. Y do you people charge for order delivery and provide wrong commitment.

I have ordered a led on 13 th with bill number s-7745 i was informed it would deliver in 24 hours. I said ok. I didn't receive any call till 36 hours. So i reached customer care number, thrice. Thrice there have meeting wrong commitment saying u r order would deliver before. One agent even he told he cross checked with your warehouse team and confirmed the order status is dispatched.

Is this the way u cheat customer.

Change ur team. Or else ur process. Don't play with customers.

This is like ur warehouse is on earth and iam in space. From santhnagar to borabanda it's taking more than 48 hours. It's sounds great service.

We have booked a samsung washing machine and ao smith water filter on sunday. We have received wrong product and we reported that to showroom. We were told that by today morning it would be replaced but till now it didn't happen. They told the reason as no availability of transport vehicle.
We are facing this situation second time from bajaj electronics nallakunta hyderabad.
We sincierely say that these guys offer poor customer service.

I bought vedeocon ac from bajaj electronics, punjagutta (Invoice no 1207/17/s-28115 and tin [protected]) on 30 june 2017. It took three days for a mechanic to come and install. Later i received a call from videocon saying the warranty facility would not be provided on account of some mess-up in installation. I personally visited the showroom at punjagutta and tried to contact mr naveen, the customer service manager.in his absence one yasir heard me and gave the contact number of mr naveen. I called him up a number of times and sent messages. There has been no response. Bajaj electronics, your service is disappointing. Request you to do the needful. George k

Hi,

I have brought the videocon ac 15th jun 2017 and till now the installation of the ac is not completed. When the installation team was given a time of visiting the home at 1 pm they never turned up and instead they made me cancel the request. As am a working person i have asked them to visit on saturday for installation it was never done. Today they visited finally at 1 pm and now they have asked me to pay 1250 as installation charges. When i bought the ac i was told that first time installation is free. I tried calling bajaj electronics gachibowli office so many types but no response from the office to address my issue.

It is so upsetting that after buying the ac the response was bad and installation also not done.

I naseer imtiyaz bought two items from dilsukhnagar branch on 8th july
1. Lg ref 1472qnsx ns
2. Lg wm t8067tedlh invoice no. 1210/17g/s-303.
From last three days i called several times. Very poor response from the branch personals. After a long struggle i manage to get branch mangers phone no. He said he is out of station and give to me another persons (Mr. Majed) contact number. He also failed to manage my request. The sales man mr. Prashanth told washing machine is out of stock than i request him to deliver only refrigerator and later he can send washing-machine than he said i have to pay double transportation charges. Really it is ridiculous argument.

So far i did not receive either fridge or washing machine.
Please arrange both items to deliver in earliest.

Regards,
Naseer imtiyaz.
Ph: [protected]

I purchased an LG LED TV for nearly Rs.50000 from Bajaj Electronics, MGRoad, Paradise on 9th April, 2017 (Invoice 1216/17/2026), and was assured a gift item of LG Portable Speaker PH1. Since April, I have contacted Bajaj Electronics many times, and on each occasion I am told that the item is not readily available. When the item is not there even after three months, why should a reputed company like Bajaj promise such a gift and lure customers?

I purchased Bosch washing machine on 30th July 2017 for which this Bajaj electronics (Nagole) has issued me a ADVANCE PAYMENT RECIEPT instead of Tax invoice and they informed that it will take 2 days to generate tax invoice due to new GST . At the time of payment the sales person (Balraj )intimated me that the product will be delivered to my address with in 3 day max it will take 5 days so I asked him again before paying the amount about the products availability he told me confidently that thI product was sitting in ware house (Sanath nagar) and the only problem is to update every thing in system that's the reason it is taking time to deliver the products . After 5 days I tried calling the nagole branch and to my surprise none of the contact numbers printed on the receipt are working so I went to the store just to know the delivery date where I came to know that my billing was not done even after the payment and they told me that there is no stock from bosch in the ware house and they don't know how much time it will take to get the stock . This store has misguided me about the information of product availability and they haven't fulfilled any of the promise they made about the delivery