Bajaj Electronics Complaints & Reviews

This is dr. Karthik, s/o m. Kumaraswamy. We have purchased lg 7kg fully automatic washing machine in oct. 2017 in my mom's name sathya from paradise bajaj electronics, secunderabad, telangana. My parents did not use it till today as they said they will use it when i come from canada. I come tried home two days ago. I tried to use it today but there was no water inflow. All the tubes were fixed properly. We had difficulty in finding the solution. My dad unknowingly called some lg technician named bhasker, phone no: [protected] from paradise bajaj electronics. He was the same guy who came for the first demo. His behaviour on the phone was very rude, no telephone manners, irresponsible, commanding and not showing courtesy. He didn't even listened to our query and was very arrogant. Only thing me and my dad asked him was to come home and help us resolve our query but he did not even showed respect to my dad and said he would come if he is free. What the hell. We purchased this machine worth 30, 000+ for excellent lg customer service and satisfaction.. Not to bear some bloody stupid technician behaviour. We are immensely disappointed with his behaviour. We could have bought bosch or samsung. A big company like bajaj electronics and lg should keep technicians who can atleast show some respect, courtesy towards my 60 yr old father and myself. I am very disappointed with his behaviour and i would like to escalate this issue to the extreme level as possible and i demand an apology from bajaj electronics. I am even not recommending bajaj electronics to anyone. Dear bajaj electronics.. Kindly keep technicians who show respect towards elders on the phone or else please stop your services for ever.

I had asked for steam iron replacement as it is not working at all.
Its was brought hardly 2 months back but your guys are replying same always but no resolution.

Dear sir/madam,
Greetings from bajaj electricals
Thanks for writing us regarding your product
By a copy of this mail we are advising our service team to address your concern at the earliest.
Assuring you of our attention all times.
Thanks and regards,
Taruna sharma

Mail also sent at cc sic mumbai (Sujay sinha)",
"cc asic mumbai (Amit halwalkar)",
"cc mumbai (Megha kadam)"
[protected]@bajajelectricals.com

When will i get resolution mr.???

I have purchased a samsung refrigerator on 30th december 2017 and it was forcefully delivered on 1st jan 2018. It is having dents and plastic body was broken and it was identified by technician who came for installation. When i called contact person from bajaj showroom he is convincing technician to get it repaired by samsung for the defect item that bajaj delivered to me. On the same day, i went to respective branch and they said it will be exchanged and delivered with in 2days. But till now there is no response from them though if i went to showroom thrice. Today i. E. 7th january, they gave me auto driver contact number for my product delivery and when i called him at 8:30pm for delivery (Note that - driver didn't call me for delivery), he was drunk by that time and started talking all #. This is really irresponsible from bajaj electronics hubsiguda branch people and there is no proper response to the customers.

I have booked a washing machine on[protected] at bajaj electronics paradise showroom. After payment it was promised that within 3-5 days it will be delivered at the given address. Now, its the 6th day and i do not have any clue about delivery. When i call them numbers are switched off. Is this the kind of service you provide.

Thursday mr rajshekar, one of the salesman is telling that there is no stock that is why it is getting delayed. Bloody if you do not have sufficient sfock why the hell you accepted the booking and took the payment. If the management of bajaj electronics has little shame left... Check the invoice in the name of chandan satapathy dated 31-12-17 and call immediately

Booked fridge on 1 jan [protected]@ as rao maharashtra bajaj. Delivery was to be made on 2 jan @ evening hours, but i didn't received the product @ jan 5 2018. No response from promoter. Now they are saying no stock. Please make sure to take a written note with sign from concerned manager that if they are unable to deliver get me refund my paid amount. Worst..

I have purchased this product in bajaj elctronics-nallakunta branch on my bajaj finance emi card on 1st jan 2018 wherein the manager karthik and executive suresh said that the product would be delivered by tuesday 2nd jan. However the product has not been delivered for 4 days now without any proper and honest response and now they say they do not have the stock. I do not understand without checking the stock how can one promise the customer for delivery of the product and swipe the complete amount. I am frustrated with the service and do not need the product or any services from bajaj and need my refund asap.

Invoice number: 1223/17g/s-9653

Dear bajaj
I had bought microwave fro flipkart in august 2017
I have made several complaints to baja about my microwave oven not working.

The complaint no : mum[protected]-1, but no one bother to respond.
Again made the complaint after few days the complaint no mum[protected]-, after certain reminder to their branch office they sent a person who saw the microwave and adviced to replace the microwave as there was a whole inside.

Th person told me he will get back to me for the replacment as the product is still under warranty but no one os bother to look after.

Are we fool to buy bajaj product to just wait and see what the technician response even not even after a week.

My contact no is [protected]
Pls, suggest what action to take.

Dear sir, i purchased an iron box in bahan electronics tolichowki branch which is under warranty period, today i went your showroom as it is not functioning, there ur employee behaved very irresponsible & told me to go with the dealer for repair or replacement, if i know this thing before i might not approach for purchasing any item to your showroom, very poor service & reckless behaviour with customers, take some strong action regarding service otherwise 2 nd time customers will not come to ur showrooms & not refer other customers.

Hi, 7 days ago i purchased bajaj water gyser 15 litre and 3 days ago i registered my request in bajaj regarding installation. But unfortunately, its been more than 3 days and no one came to install the product.
I am feeling like i have been cheated by bajaj.
Further i would insure that i will not recommend bajaj products to my dear and near ones.
My complain id : noi[protected]-1

New pack of the above had dent on the Left side below the Gas Stove under side. Which we spotted after unpacking fully at house.
After which intimated the same with pictures sent by WhatsApp to Sales Person Name Mr. Bharath Gound [protected]. No action so far except verbal assurance. Purchased from D.No.04-009/NR, Survey No.43, Kompally Branch vide Invoice No.1222/17G/S-18395 Dt.[protected] under Baja Finance Approval Code:[protected].

Purchased asamsung fridge 202 litres storage capacity-single door, model rr22 m287yu2 invoice no-1219/17g/s-12725 dated 13.12.2017, from local show room at chandannagar, but the item delivered on 14.12.2017 around 16.00 hours.
After opening packing, the fridge door opened to just see internals, then tried to close the door but it is closing only partially approximately to 20% position. Beyond that the door is not getting closed. Imeediately complained to concerned sales show room and the servicing person as per your show room advise.
I am totally disappointed with the quality of product sold by famous bajaj electronics and the seriousness of response from your local sales show room.
A new item should bring happiness to home but not distress and disappointment.
Please treat matter most serious and urgent.

Recently we have purchased the lg tv at vanasthalipuram bajaj electronics on 16th october 2017 almost 10 days back tv was not coming complaint given at branch level there is no response technician came and tell that panel was damaged so replace the panel we approched to head office on 15th november immediately
Manager mr. Prasad called and un due language with his mobile number [protected] there is no response and number was not given by his staff... We approched to head office number is 23230244 one female executive given a propoer response and call back us from manager..,
Please solve the issue as early date..,

Dear team,

I purchased two electronic items from bajaj electronics - habshiguda branch on 21st october, 2017 paying cash.

1. Samsung eco bubble washing machine bearing invoice # 1211/17g/s-7899 (Rs. 29, 400)
2. Samsung convertible refrigerator invoice # 1211/17g/s-7900 (Rs. 39, 200)

But they haven't been delivered to our home yet.
Initially during purchase they promised that the products would be delivered within 3 days (By wednesday, 24th oct '17) but they failed to keep up their promise.
We made several calls every day to the showroom but all the efforts made for follow-up went in vain.
All that we got to hear was - "the product will be delivered tomorrow without fail sir!"

Request you to take action against the management because this is not the first time.
Expecting something positive to happen here..

Thank you,
Abhishek
+91-[protected]

On[protected], i have purchased sony bdv e4100 home theatre at a. S. Rao nagar. While purchasing, the bajaj electronics people told that the goods will be delivered within 48 hours. Now, today is the 6th day almost going to complete, still the goods are not delivered. For the past two days i have been calling about delivery and the reply is very arrogant and not given any proper reply. The customer care number is hope less.

Very bad service in tollichowki branch... I bought a washing machine on 19th oct, which i supposed get on 20th or 21st of oct, 2017. I called the dealer on saturday mr. Hussain sales executive for delivery the same. He said i will give you the delivery on saturday or monday evening,... I am keep on calling the dealer from sunday they are not picking up call or called me and there is no proper response from the dealer.

From last two days, i am kept on calling on ph;[protected] disconnecting the line

Thank you very much for your service i. E., delivery after purchase, installation after delivery, fitting airtel (Free) after installation. You are completed with in 4 days.

Sir, i purchased samsung tv model no.43m5570 on 27/09/2017 at chanda nagar vide invoice no.1219/17g/s-5734 on wednesday.. The sales boy (Shri. Ravi, [protected]) assured ma power bank as a gift. So far i am not received the same.

You are offered that the airtel dth set top box is free which was affixed on the tv. The fitter of the airtel has demanded rs.800- then immediately i telephoned to shri ravi, who has confirmed that the amount to pay. I paid rs.800/- and i also paid rs.100/- as fitting charges which was demanded by the fitter.

In view of the above, (1) whether the power bank (Gift) is offered by you or not; (2) whether the airtel dth set top box is wholly free or parly free.

On[protected], i have purchased ifb elite plus washing machine and kent prestine water purifier at panjagutta. While purchasing, the bajaj electronics people told that the goods will be delivered within 48 hours. Now, today is the 3rd day almost going to complete, still the goods are not delivered. Today morning i have again gone to the shop and enquired about delivery and the reply is very arrogant and not given any proper reply. The customer care number is hope less. You people are simply encasing the right spirit of the public without having any values. Why you have to lie at the time of purchase. I promise that i will never purchase the goods again from bajaj. The reply is very worst.

My bill numbers : 1207/17g/s - 28506 & 28399 dated[protected]

Request you to deliver the goods

Shashi sekhar
[protected]
[protected]@gmail.com

Dear sir,

As reference to the trailing mail, i have coordinating with your concern representative regarding my mobile replacement. But there is no positive response from your good concern.

I had spent rs 38, 000/- and still i could not able to proceed my personal and official calls. Because of this issue i had met much personal disappointment.

This is my final reminder and kindly resolve my issue within a day. Or else i have decided to move legel action because of improper response.

Herewith attached mobile purchasing bill & consumer complaint dd copy for your kind reference.

Hence i requesting you once again to resolve my issue at immediate effect.

Note : till there is no response from bajaj from where i had been brought my mobile. Because of this improper response i would like to move legel formalities.

With regards

Hariram ji
Mobile:+91 [protected]

I have morphy richards otg. I stay in pune. My product was under warranty. There was problem with its coil. Service was so pathetic. Nobody repaired it only false commitment. Pune service agency is really hopeless. I called several time. Nobody helped me. I have other bajaj products like handblender food processor sandwich maker. But now i can never suggest any one to buy bajaj as after sales service is so bad. And i don't know where to complaint....

We Booked a Sony Bravia 32" TV on 7/9/2017 in Bajaj Electronics and it was delivered on next day..it's ok but..the installation is still in pending and if we contact them they are saying that they will come at 9pm sharp, from two days.What we should do with that TV Without installation.We want to Buy a Refrigerator but this time not in Bajaj..Bad Experience