Bajaj Finance Complaints & Reviews

Bajaj finance is calling using spam bot and i received around 50 calls a day... And around 25 calls today. Contacted them and asked them to stop calling me, but no response.

I am helpless and frustrated as there is no way to stop them from calling me.
I have blocked the numbers, but they keep calling from new numbers. This is pure harassment.

It's frustrating when we get spam calls when we are in meeting / driving or in an important task.

Screenshot of phone attached.

As per the promotopal e-mail received on my registered e-mail from bajaj finserve, i have applied and paid an amount of rs. 4777=00 online through my bajaj experia user account on[protected] for subscription of bajaj finserve digital lounge lifelong membership & bajaj finserve ellite card. The transaction reference number is jhmp[protected]. I have also received a confirmation sms on my registered mobile number from bajaj finserve about the receipt of this payment.

But uptil now i have not received an e-mail on my registered e-mail confirming my membership as well as containing links to my gift vouchers as promised in the promotional e-mail from the company. My bajaj finserve account is also not showing any kind o[censored]pdated information regarding this membership. Sent them e-mails but no reply so far. On their toll free customer care number[protected] for digital lounge i am getting only a recorded message eventhough calling at different times of the day and holding the line for almost 27 to 42 minutes.

My bajaj finserve customer id: 6923746. And my bajaj finserve experia emi gold card last 4 digits are 0382 with an expiry date of 01/05/2022.

Hope somebody will help me with this soon otherwise i will be forced to lodge a criminal complain against them in the cyber cell of the local police.

-dr. Jayraj m. Desai.

I had been a bajaj finserve personal loan customer in the past. I have cleared my loans. Since i have cleared my loans i
Have been getting frequent calls for the loan which i have no need. I have sent many emails and spoke to the customer care to stop calling me but i keep getting calls many times a week. I am very frustrated by these calls. I don't need any personal loan. Stop calling me.

This is to bring it to your notice that I am getting unwanted calls for loan requests from different numbers. These calls comes at odd hours, in after noon when we are resting or whenever we are busy with work at office or in some meeting or presentation. The most irritating thing is that we are not in need of any loan & still have to go through this nuisance. Even when we lift the call to speak, the answering machine puts the call to the executive who never turns up or is bothered to talk.
There has to be a decent way of approaching customers for loan enquiry, this has become a nuisance. Even if we block one number we still continue getting call from a different number which is not familiar.
Could you please help me to stop getting these calls?

Hello, dr jyothi omkumar here, this is to inform you that i've been trying to change my registered mobile number since the last 6 months i've visited to one of your branches and have requested to do the needful but there has been no response from you. My bajajf loan account no. Is 404rem39927187. My old registered mobile number is [protected], i want to register [protected] as my new mobile number.
Kindly do the needful asap.

Thank you.

I am really disappointed with bajaj finserv. I applied for loan amount of 1-1.5 lakh. However, they approved the loan for 6 lakh, so, after receiving email i requested them to stop the application and cancelled it and spoke to advisor about the same and he tried to convince me that i can use the amount which is required and rest can be kept on my bfl account. However, i told him that i don't want a huge liability of paying 6 lkh to bajaj and cancel the request if the approved amount cannot be reduced to 1 or 1.5 lakh.

After couple of days i received a text mgs stating that they have initiated the process of transferring the loan amount. However, they have not mentioned the amount. I again called the advisor to processed by document but he didn't responded to my calls. Hence, i again marked an email to cancel my loan application also stating that if they credit my account with any amount i will not be liable to pay it.

Now, i revived a call from the same advisor who gave me an option to go for bajaj finserv asking me the reason to cancel the loan request. I again explained him that it's a huge amount for me and i also asked him about the extra amount of 15k as a part of insurance. Again i categorically asked him to cancel my loan request and he also stated that some one will call me regarding the same.

Today, i found that my account has been credited with the amount of 5.91 lakh wherein they have charged me 15 k as an insurance and 9 k as a process fee and when i checked my email i found welcome letter and email stating that as i have signed the documents they will not be able to cancel my loan application!

I purchased small tkt loan and it's interest rate is 31.1 percent, it is flat interest rate. And it is huge. They have to charged intrest as per amended act.
I purchased 1.25 lakh and going to do repayment after 11 months almost 1.4 lakhs repayment after paying rs 5376 per month emi.
If i will do repayment within a year, i already paid almost 68 thousands for loan amount of 1.25 lakh.
Ultimate this service is fake, their loan representative takes huge salaries for their target oriented work.
Fake service.

This is to inform you that you have approved my personal loan on august month.

Lan 400pht26757170

I feel your service is worse than any other that your executive had did not explained me the intrest rate of the which i had given. I will get my own hdfc bank (Salary account) with reducing rate of intrest but you have given me flat rate of intrest 19.94% which was worse than any other bank and after crediting the amount you have send me a soft copy the rate of intrest calculation and i didn"t even know this type of calculation if i know the early it self i would reject the loan when i got call from your executive (Narender) and you people will chage for 18000/- + charges for processing and with that 2 insurance policies with out my knowledge you have assigned me
1-future genral -5000/-+ charged
2-your bajaj insurance 10000/- + charged

Total over all you have given me 320000/-+lacs-
For 350000/-lacs

My salary account hdfc bank will give 13.99% rate of intrest
You will give 19.96% rate of intrest

Bull # of your business ideas...

You are the blood suckers of the comman man.

Try to help me or this may leads to my bad mouth publicity and not even encourage my friends and relatives to take you products of bajaj and finance.

As mahatma gandhi says

Customer is god and make customer happy to take your products again.

I hope i understand my pain and you will be make a good solution out of this.
—
K sai kishore reddy

[protected]

Hello,

This email is to inform you that i am holding a emi card no :[protected]
A/c holder name-sanjay kumar barik
With bajajfinserv.
Recently my emi loan card was blocked and in fact i have taken so many loans form bajaj and have paid them all. I have had a very good history with bajaj and have paid all my loans to date

Now my issue is my emi card has been blocked without any prior intimation

This is really frustrating and disappointing to me i really don't understand that why my card has been blocked

However i request you to please re activate my emi card so that i can use your services and i also promise you that they wont be any bounce back from my end. I have been a loyal customer.

Would request you to kindly check my history and records too with bajaj which will clearly show my good record. Humble request to you to kindly re-activate my card again

I would be highly obliged.

Desperately looking for positive response from your end

Regards
Sanjay kumar barik

My biggest mistake is having taken a loan from bajaj. With these so many irritating calls for several years, you have forced me, not coming back to you again for any financial requirement. I've also informing about this menace to my contacts not to take any loan from bajaj. Please stop this nuisance calls. Hoping you would stop this negative publicity the soonest. My number is [protected]. Thanks.

Hi sir i'm devender my lan no. 4000cd00465102 i have taken refrigerator on bajaj emi on 25/05/2013. I have cleared the all emi. Now i want to purchase a led tv on bajaj emi card in my bajaj app showing the bajaj card worth of 20000 i didn't receive the card whats the problem i don't know. I'm calling to customer care number when im giving my registered mobile it was telling incorrect and also i'm giving cust i'd and it was telling incorrect number. Plz send my bajaj emi card as soon as possible.

My card has been blocked kindly relieve the block to purchase further and i expect your service would be good please fulfill my obligation and requesting you to release the block in future it will be helpful for me to purchase my card number is emi no :[protected] gladys kezia kindly reply my requisition and relieve the block i want to purchase

Kindly stop calling so many times i get around 6 to 8 calls per day regarding loans. It is very annoying. I would very much appreciate if you stop calling to my number [protected]. I have spoken few times to you too that right now i'm least bothered about loan and i have mentioned about the multiple annoying calls also and you had assured me the i would not be getting calls. But the same problem persists till now.

Dear Sir/Medam,

I applied personal loan request through bajaj finserv representative. He came in my Home and i clearly communicated with him that i need only personal loan of Rs two lakhs only without loan protection.

He agreed with same and told me that financial fitness report charge of Rs. 1250.00 will be deduct from loan amount. I agreed with him.

At a same day i got loan application reference...

I want to complain about the numerous calls i get in a day from Hubli, Bangalore and mobile numbers to check if i need a LOAN from bajaj Finance.
I am fed up of the numerous calls... 7.50 pm on a Saturday night, in between meetings when I an at work.
The illeterate team does not honor the request to stop calls.

It is ####### irritating to get telemarketing calls evry day.

Please take serious action against them.

Daily i am receiving around 10 auto robot spam calls from you, which not only irritating me but also missing some very important calls. This is terrible terrible marketing strategy from your side, this will really makes you to loose potential customers. For god's sake, please don't harass innocent people with your spam calls. I request you to stop making spam calls. This is my sincere request. My mobile number - [protected]

Dear Bajaj Finance Team,

I am so irritated by your marketing calls and messages for loans. I am tired of blocking your calls more than 150 times. Every time it's a different number and different time in a day. I don't know how many telephone numbers you have to torture me. Please stop calling. Else I need to seek the justice in consumer court. My number is [protected].

Dear sir,

This is to informed you that [protected] this number is registered in bajajfinserv and i have lost this number recent time. So i want to replace this number instead of this number [protected] & my email id is [protected]@gmail.com actually i didn't received any sms since from last 2 months. So its quite diificult for me to get the details of all updations and emi so please make add my new number & email id as per my requirement.

Thanks & regards
Manish kumar
Customer id no.[protected]
Mobile no.- [protected], [protected]

Dear concern,
I, rakesh kumar s/o lt. Sh. L. C. Sharma, h. No.-350, s. No.-2, mandoli road chanderlok shahdara delhi-93, had bought bajaj v12 bike on dated 03/09/2017 & the amount of the bike was rs68300/-. I have deposited rs23300/-, the employee of bajaj finance have told me that emi would be of rs2950/- for rs45000/-. But they have disbursed me rs50000/- loan & the emi of the bike increased to rs3278/-. This is absolutely wrong & fraud against me. Kindly look into the matter & reverse the additional amount asap.
Rgds
Rakesh kumar

I am not at interest in insurance. I get to baja finance in emi on the tv i pay u get monthly pay u emi but your staff includ the. Insurance plz i'm not paying the insurance plz return the policyget back plz take complaint your staff not telling the insurance... Plz return the insurance policy...