Bajaj Finance Complaints & Reviews

I had applied for loan takeover in respect of 3 loans
A) hdfc ltd homeloan
B) hdfc ltd top-up loan
C) credila financial services ltd

You have started the installments in respect of all the loans even if no payment was made by you to credila. You can see this from your clearing statement.
My objections:
1. I was made to pay interest to both credila and bajaj finance for the same loan. You may not therefore requested charge interest on my loan till the time my loans were not shifted from credila.

2. I was made to convince the officers of credila by personally visiting their office twice. Is this your policy of smooth take over?

3.in respect of the top up loan i have no interest benefit

4. Even i was made to pay an amount of rs. 82000 or more, that being the difference amount between the cheque prepared by you and outstanding amount with credila. This caused me a lot of hardship.

5. I have been charged processing fee by bajaj finance in two of my loan accounts rs.6795 +rs.15010. This is in addition to rs. 15000 taken in cash by your agents for meeting various administrative expenses. Will i get a receipt for that?

6. Your document vault does not give details of post dated /blank cheques taken by your persons. Can i get their details.

7. Company persons do not encourage customers self-fill their forms and only ask the customer to sign at difference places which creates great sense of insecurity. I am an educated person, and this be my state of mind, what will happen to the less educated customers

Ajaya mahala
[protected]
Loan a/c 402shl39689703
Loan a/c 402shl39689359

Dear sir your customer care more time calling me and ruffly loudly comunucation person name sonal i have alaredy tell him i have pay your charges so why you are tourchar me my family members 9 month daughter literally hurt opration totally 4lack expencess. I have your customer care before tell him i have pay some time charges onter deduct my account in your charges. Plz

Dear sir, madam i took a consumer loan from bajaj finserv in 2016. (Digital product finance. No.428dpf[protected] and i paid all the dues (5 emi 2500 * 5 = 12500) by ecs and cash. The representative told me that, after clear all the dues they will send me noc. My loan account has been closed. But till the date i didn't get the noc. And it is reflecting in my cibil record. I would like to request you please send me the noc and update my cibil record.

Thanks and regards rohit yadav. Contact no. [protected]
[protected]@gmail.com

Bajaj Fin .. LOAN and marketing staff are ridiculous and unprofessional. Even staff that I have spoken till today and requesting them to stop calling me and to have them remove my phone number from their calling listed, none of your staff has adhered to it. Even after telling them to STOP calling when I am already listed as a DND customer, now they have gone ahead an listed my number in their IVR/ auto dialing database and I keep on getting 4- 5 call every alternate day.

Please remove me off your disturbing LOANs/ marketing list with immediate effect

here is an example phones # of Bajaj as Spam caller, +[protected] and [protected] and +[protected] and +[protected] and +91 [protected] and +[protected] and +91 [protected] and [protected] ... you want more, I have a ######## long list...

If my number is not removed from all of the marketing, LOANs and Credit Card and automobiling database by your staff within 5 business day from the day you receive this email, I am submitting a complain with OMBUDSMAN who are the regulatory body for banking and financial sectors.

[protected]

Dear all,

I am regularly following the bajaj finance stock price as well as its financial performance through stock market. It is amazing that while most of the nbfcs are struggling, bajaj finance is posting blockbuster financial results quarter on quarter and year on year.

Recently, i had some financial dealings with bajaj finance. Therafter, i began to sense the causes of their blockbuster performance. I observed their modus-operandi and unethical business practices. Below are some of these practices / strategies universally applied on all of their clients:

1. They will lure the customers for loans, emi cards and other financial products through fake promises viz. Nil foreclosure charges, lowest interest rate, no hidden cost, no-cost emi card, overdraft facility etc.

2. Once you are trapped (Loan is sanctioned). If you are not alert enough, you shall lose significant amount at the loan disbursal stage itself.
(Varoius names have been invented by bajaj to lighten your disburse amount)

3. Once, loan is disbursed, they shall start with emi card. The card shall be sent as free and without your consent, however the hidden charges shall be debited to your account quitely.

4. They shall give undertaking about nill foreclosure charges. However, when you will go for foreclosure, they shall immediately impose the 4% charges ingoring their earlier commitments.

5. If you send them an e-mail to resolve the grievences, the bajaj fianace shall reply only when they are legally correct / followed proper procedures or if the offences are minor in nature.

6. They have also invented a way to loot the customers, who try to contact them at the customer-care helpline. The cc executive shall ask you about 4 to 5 unnecessary personal questions, just to ascertain your identity. He will assure you about the heritage and ethics of bajaj finance. If you ask him about some mischievous activities of bajaj, then he will request you to hold - on. After 6-7 minutes, he shall emerge with an incomplete / unsatisfactory reply. Thereby, a phone call to bajaj finance will typically last for 14-15 minutes. Please be informed that this is a call with special charges. The revenues out of such calls are shared with bajaj finance by the telecom operator.

In view of above, now i am not surprised that companies with strong ethical values (Tata capital, sbi etc) are struggling and bajaj finance is doing exceptionally well.

Regards

Hariom sharma

Legal warning: i have been continuously receiving continuous illegal unwanted and extremely harrassing phone calls to my mobile phone number [protected] from bajaj finance starting with 140-9*-*
If this continues i will file police complaint against bajaj finance limited and submit fir to file case of intrusion and impaling of privacy, extreme harrassment
And bajaj finance resorting to extreme torture treatment by making incessent phone calls disturbing the basic sense of privacy any time in 24 hours. Because of such totally
Illegal and continuous torture i am facing extreme disturbance in all walks of my life. Continuing this ridiculuous strategy by bajaj finance to promote their stupid
Products will only lead to filing legal case of harrassment and unlimited damages to be paid due to the consequences.
Stop this at once otherwise immediate filing of fir and court case will begin.
I care a # from which part of your #ing company does the calls come but i want these #ing calls to stop at once.
Do you understand???

Daily i receive 5-6 calls from bajaj finance asking if i need some kind of loan. Please note that i don't need any loan. I have registered for dnd so i hope i don't get unsolicited calls like from your company. How come you get our data and start calling us?
If this doesn't stop immediately i will be forced to register a complaint to a consumer court or trai.
Please deregister my cell number [protected] from your data.

Dear concern,
I want to draw your attention towards following few lines as the for immediate action.

I was advised for the od facility for the sanction of same i have furnished necessary documents. Further i was told when i will be in need i can use the loan and at that time i have to pay the charges (Processing fee etc.) as per your policy.

When i got the trail mail your agent puneet called me immediately and asked me to give approval, also he mentioned the loan amount and emi mentioned are just for example and its only approval for od facility and i approved the same.

Surprisingly the loan amout was disbursed to my personal account without my consent and all the fees for loan has been deducted from the approved loan amount.

Its simply case of mis selling, mis guiding and doing wrong practice strategically.

Financial fitness report to be deducted from disbursal amount was not also intimated

In this scenario i request please reverse all the charges and nullify my loan account, i have immediately paid the amount to bajaj

Further, after sending a mail to grievance mail id eventhough i got the assurance from mr narendra n through mail & telephonically also that my matter will take up and after loan closure, noc will be provided to me, however till date even after so many reminder i am not getting any support from concern am even no body bother to pick the call after disbursement

So if this is the condition of resolution in market leader company than its a thinkable question on the management of company.

I sent below mail to all the concern authority as below but no response got from anyone :-

Dear concern,
As received trail mail i have tried to contact to mr. Prateek, he did not pick my call from my mob no, again i tried from another number and he picked the call and his behaviour was terific showing the cause due to month end target he is not able to help me any way.

As already mentioned it was a miss selling, also adding to the subject, i was intimated it was an over draft facility but it was a loan only.

Please resolve my issue asap.

[protected] this is just one of the numbers i get 2-5 calls every day without fail from bajaj finance, its been like this for over 4 years but the frequency has increased drastically for last 2 months - they just don't get it, i receive other calls also but once or twice, not like these guys, how to make it stop??? They have been telling me for over an year that they will remove my number fro data base it never happens, i hav enever done business with them how can they use my number, have also added my number to dnd list through vodafone, i am tired of these guys, especially calling at work time with different cell phone numbers

On 23rd august, i have recently noted that there is a transaction of rs. 117 under the narration ""to transfer p[protected]tr for ddr bajaj-auto". Please note that this money has been deducted without my consent.

Therefore i direct you to please revert back the money asap. You get in touch with bajaj auto and resolve the matter.

I advice you to please take the matter seriously and revert back my money.

I have applied for emi card in croma showroom through my debit card, but i have not received a card or even any details from your end.
And the charges for the emi card is debited from my account.
Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.
I am giving the details above. Hopefully you will respond at least.

Loan details: 4000cd41828991
Name: satya venkatesh kadali
Mobile: [protected]
Email:[protected]@gmail.com

I am tired of blocking marketing calls of bajaj finance. Not going to avail any service from bajaj even if required and it offers better than other financial firms.

Have attached the screenshot of phone numbers i blocked. Have blocked more than 35 numbers last week all starting from 1400, 1408 and 1409.

Why should i put my phone on dnd just because of one foolish company. They should have a smart crm which can itself stop calling me after so much ignorance. Or some shame and self respect to not call those numbers which are rejecting your call regularly.

Hi, rs 117 has been debited from my icici account yesterday through cms/[protected]/bajaj_auto_cd_4030cd21476404

I don't have any dues on bajaj finance. Kindly clarify on urgent basis otherwise i will force to go to consumer court. Please provide therefund at the earliest. Unwanted debit without notification

Phone no. [removed]

[removed] [removed]

Hello bajaj finserv,

You have deducted rs.99/- two times from my account without any giving any intimation.
After raised complaint, you have only return rs.117/- as per below mail.
I want complete money back.
Fyi, 99+99 =198
I want complete money back. If you returned only 117 then arrange to pay 198-117=81.

I have tried called your grievanceredressal team at[protected] at 3.17 pm, but even after number of call, no one is picking the call.

Question to bajaj finserv
1) on what basis, you have deducted the money? That is my hard earned money, not to waste on stupid emi card.
See below mail

— [protected]@bajajfinserv.in wrote: —
To: girish. [protected]@tcs.com
From: [protected]@bajajfinserv.in
Date: 08/28/2017 11:41pm
Subject: emi card related

Dear girish,

With reference to your request, we would like to inform you that we have processed the refund of rs. 117/- to your registered bank account. We have also blocked your emi card from further usage.

The same shall reflect in your account in the next 3-4 working days.

For any further clarifications write to us at [protected]@bajajfinserv.in. You could also call us on our call center number[protected]Call charges applicable).

Bajaj finserv assures you its best service, always.

Yours sincerely,
Bajaj finance ltd.

Dear concern,

I would like to inform you that on ddr bajaj-auto deducted rs 117 from my sbi account on 23rd august 2017 its looks like a fraud case.

Details showing :- p[protected]tr for ddr bajaj-auto

Can i know the reason why you people have deducted this amount from my a/c.

It is very painful to see that company like bajaj finance are deducting money from savings account without any kind of information or any consent.

I have not initiated this deduction. Please take necessary action and reimburse the money asap otherwise i will take the further action.

Kuber pratap gautam
[protected]@gmail.com
[protected]

I hassan bette gowda jagadeesh mobile no [protected] availed personal as well home loan from bajaj fin serv and till date no default and cleared all the loans.
On 24/08/2017 during purchase of lap top, my loan request has been rejected stating that my cibil is low.
On other hand bajaj fin serv reps are calling from mysore office as well from pune head office that my track records are very good and am eligible for personal loan of 9 0 lacs.
Also, cross checked my cibil and is 760 it is good ratings. Other financial institution including psu bans informed my track is very good.
When such is case why? Bajaj fin serv. Treating esteemed customer and respectful citizens this way.
This very much ill treating and very unethical practice. Lease note that i never approached bajaj fin for finance assistance any time. But reps of bajaj fin are approaching and ill treating with un ethical way. Please clarify this the culture of bajaj fin serv treating gentle people.

Sir i'm so frustrated and tired to receive bajaj finance many calls when i'm not interested for any type of loan. What i do. I sured them that i no need of any type loan. Please delete my contact no. From your call list. But they call again and again from different numbers.
60 times call individual numbers of bajaj finance.
One is [protected] i received today.

I get far too many calls from bajaj finance asking me if i am interested in a loan. I have told them multiple times that i have no such requirement.
They sometimes call multiple times on the same day for e. G today 28th aug i have recieved 2 calls asking for the same thing.
Is it possible that i was not interested in a loan and 11 am but suddenly i am interested in a loan at 3 pm.
This is harassment in name of sales. I would request you guys to remove my number ([protected]) from your calling list as i do not wish to avail any loans

I had purchased a camera on a bajaj finance emi as the shopkeeper insisted on a 0% interest. However after a few days i have recieved an extended warranty policy and a premium being charged for it. I called up the customer care and even wrote an email but no response. Why such forced selling and cheating?
They even said that it has been forwarded to the concerned team under issue no: 68005404 but no response thereafter

My extended warranty no: og[protected]-00113798

Pls could u help resolve as i am being charged premiums for things i never purchased

Dear sir/madam,

01565425 — account number margaret edward roberts

We got a call from bajaj finance and we were told to pay a certain amount after which the represantative (Yashwanth [protected]) said he will send the noc and still we did not receive it till now its been more then two months we have the call recording with the representative as well who said the noc wil be sent after the amount was paid online can some one look into the issue and let us know why is the noc not yet sent which is affecting our cibil score as well its a wrong way to say on the call that the noc will be sent within 15 days when its quite urgent we understand 15 days is the normal time taken but 2 months is way too much time. Please look into the issue for noc some 1 can let us know when we will receive the noc
Margaret ([protected]/[protected]).

Thanks and regards,