Bajaj Finance Complaints & Reviews

Date: 05th March 2017, Sunday
Name of employee: Ms.Nithya

Description of Incident:
The employee had called on a Sunday for reminding of repayment of loan. The employee used unnecessary words which hurt us. Three installments are pending. When we called again to know her name, the employee used abusive language and said that her name was Nithya and that we could complain anywhere. Though we had informed that we would pay the full loan amount by 10th of March 2017 ( only three installments pending), the employee used words such as fraud and ill- mannerly asked - When you could not pay 8000 RS. only, how can you pay the total amount ?.
Is this the way an employee of the collection center of an esteemed finance company would answer?

I took loan to buy philips led 50 inc tv. When i took this tv bajaj fiance guy told me that i would get 2 year extended warranty. I opted of that. By putting 2500 rs. Now my tv have a problem. When i contacted customer care they shared around 5 to 6 phone numbers and everyone is saying there is no such extended warranty with your tv. I have 2 year extended warranty cover note number. That's the proof that i have asked for 2 year extended warranty. My loan account number 4030cd13739751

Sir i am sumanto from ghitorni delhi, i took a mobile which emi rs 1697. I shoked that last month i paid 2000 as emi on 13th feb and also cut 1697 as emi 15th feb.
Sir i have problem in family budget for this two times cut money in a month
Sir please refund my moneysumanto deymajumder
Mobile lg stylus2
Emi. Rs. 1697
Loan no 401cdd26482433
Took emi two times in this month
First. 13/02/17 at 4. 50
Second 15/02/17 at 10. 32

I am from navi mumbai. Had purchased a tv and water purifier from bajaj finance due to some problem wit myaccount i was unable to release the payment through emi. I requested the finance company to accept the payments through cheque monthly instead of emi also i'm a regular payee. Today i got a call from one of the executive from bajaj finance informing abt my emi i informed her tht we r pying regularly through cheques also hv informed the executive but again the executive gave a call still i informed her tht we hv purchased 2 products please check once and will mk the payment on time but the executive was very much rude in terms of her language. Her name was khushbu and she gave me a call from the number[protected]. Is this the way your executives speak to your customers. How can you hire such executives. I need a complete explanation on this fom bajaj finance also the girl needs to give an explanation

Sir,

My name : KishoreGeorge
Customer ID : 3864758

Iam a customer of Bajaj finserve from nearly 2010. On 03.03 2017 i applied for emi card online and paid for it online through the customer id portal. After a day I got a message "We regret to inform you that your EMI Preferred Card has been temporarily blocked as per terms and conditions of the company".

Please do the necessary and unblock the card. If cannot unblock, please return my money (Amount of Rs.349 received towards transaction no. HHMP[protected] on 3/1/2017 7:21:30 PM. Please check your email for more information . Thank you, Bajaj Finance)

Sir, it would be helpful if the customers are called and informed the reason for blocking the card as the toll free number of bajaj finance is not functioning and the chargeable numbers has long voice mesages and need to be in queue that takes nearly Rs.15 per call.

Kindly be cutomer friendly and do the necessary.

My name : KishoreGeorge
Customer ID : 3864758

I have completed my emi due and paid the full payment, but even after that continuously money is getting deducted from account upto 5000 rupees has been deducted and i have conveyed this to my nearer branch but still there i did not a proper positive response. I want to complain against this and i want my money back at any cost..i hope you will satisfy the customer so that i can further use your loan again ..

We are a residence of rourkela staying at Gandhi road rkl..as yesterday I went to buy some Product in lg using bajaj finance but they refused and told me that we can't provide Bajajfinance in your locality..are we not human beings or we are beggars that we can't afford to enjoy the rights please let me know ..This shouldn't be happen what I fell for one person why all will suffer.

**** off, its almost impossible to talk to a customer executive of bajaj finserv. First call on chargable no then ther ibr will **** your mind and u will not get a right option to talk executive regarding your issue. Lowest ratin for customer satisfaction. Seems its easy to find god rather than the right person to whomsever I should concern of this ****ing company, I am regreating about my decision when I decided to join this nonsense ****ing company plan. Behave ur services or you will suffer one day, its a free advice.

Hello! I Am Manas Painter from Airoli, Navi Mumbai.
I was i need of money in February 2017, i searched on Quickr.com and after giving my contact details there, i received a call from [protected] named as Mrs.Ankita from Bajaj Finanace lending, she said me to send her my documents, so i mailed her my documents on her email ID [protected]@rediffmail.com. after sending documents to her i recieved a call that my loan in sanctioned with Rs.3 lakhs, but to get that money i need to pay Rs.10500(which is 3â„… of loan amount).
Therefore i paid Rs.5000 on 17/02/17 and Rs.5500 on 20/02/17 as cash deposit in ICICI BANK Airoli, Navi Mumbai Branch for the account number[protected] account names as Future Solution.

After my paying Rs.10500 i received a call from Transaction department spokeperson named as Mr.Vinit Sharma (mobile number - [protected]) he said the loan amount ill be transfered within 3 hours, but till today after 15 days my amount is yet not transfered and even those (Ankita & Vinit) dont pick up my calls.

I also recieved email from them which screenshot is been attached below: i had also attached cash deposit slips in which i had deposited Rs.10500.
I have orignal cash deposit slips l, if you need.
If i dont get reply within 24 hours i would file a legal case against Bajaj Finserv and those two people(Ankita and Vinit sharma)

Refund my Rs.10500 back or Transfer loan amount in my bank account.
I need your help, i hope i would get reply as soon as possible.

Contact me on - [protected]@gmail.com

1) My personal Account NO 405SPL32292114
2)On my first installment on Feb 2017, I got message that my ECS mandate fail.
So I personally deposited EMI amount in Thane branch.
RectNO.[protected] Date 10/02/2017.
2) Today I checked my Bank statement and I found that same amount was debited form bank on 2/Feb/2017 and 2/March/2017
3) I inquired at my Citi Bank and they told me there were 2 ECS mandet registered in my account...

Now...My question is

1) Why 2 ECS mandete??
2) What about extra money paid on Feb 2017??
3) What is this RBL bank? Why and who allow you to provide my details to this bank. This bank delivered one debit or credit card from and I didn't took it...RETURNED it. Same thing I told to your phone executive. He is asking me to do this and to do that. Why should I do that?
This bank sending me message that I have to pay for that credit/debit card.
WHAT KIND OF SERVICES YOU ARE PROVIDING

My od loan a/c no. 401spf34626754 .
I was informed in od account i have to pay intrest only which i use - for that virtual account will be provide. My saving account credited with rs 321416.00. I don't need money but i unable to transfer back to bajaj because virtual account not come to me. I call your customer care and got virtual account and tfr all rs. 321416.00. But now bajaj fix emi and deducting from my account. Total hrassment.
Please close my account and free me .

My self Dr Shailendra Rai from Indore M.P. I have taken a Doctor's flexi OD loan of certain from bajaj finance. At the time of disbursal of loan executive of bajaj finserv clearly mention that at any time any amount of money with in dropdown limit can be withdrawn or Deposited in my bajaj finserv account but when i approached the bajaj finance office with chaque of certain amount to deposit in my account. Executive at the cash counter denied to deposit the chaque & told that you can not deposit amount through the chaque you can only deposit online or you can only deposit chaque once you want to foreclose the account.At the time of disbursal no body told that the only mode of transection is online transfer. Now somebody has given me cheque of certain amount & i want to deposit it. How does it matter on the mode of payment when i am paying an amount towards my loan account so you have to accept it. I does not want to foreclose my account but your executive forcing me and told that we can accept chaque in case of foreclosure only..

I have only cheque to deposit payment. I am not having online mode of transfer. Otherwise i will not be able to deposit any payment. I am very much disappointed with the attitude of bajaj finserv executive kindly look in to the matter . Looking forward for a positive response from your side.

Dr Shailendra Rai
Indore

Hi
my self prakash n i my card is blocked i paid all the emi on date but the first 2, 3 emi are not debited with my bank bcoz of your docmention issue .as per the concern person advise i paid those emi in bfl branch n again i resubmitted my docu...n the regular transction strated from bank ..

y my card is blocked ..?
loan no : 4G3RCD19734079
card no : [protected]

I also purchased a ASUS phone from Bajaj Finserve. EMI amount was told to me was 2800/- but they are charging 3129/- per month from my account. i raised a complaint as what was it for, they said i had to pay it for Digital Fone Safe. it is a insurance for the product. WTF i have already taken seperate theft insurance for my product. I am paying double amount for 2 insurances which i dont need.

Vey bad practive Bajaj Finserve.

Dear Sir/Madam,
I had purchased 3 product and the same was financed by Bajaj Finance Ltd. I was regularly paying EMI till December and during Jan 2017 I had made full and final payment through two cheque along with preponderant charge to them which were credited to them on[protected]. Even though Bajaj Finance Ltd has sent their ECS mandate of Rs.7002/- into my SBI bank and the same shows being credited in their favour on[protected]. Today I have seen in mini statement of my account.
Today I have also got massage on my registered mobile no. from bajaj finance Ltd and they claim that EMI of Rs.7002 for loan a/c no.4010CD25831483 is due on[protected]. Keep SBI a/c ending with 4248 funded 3 days in ad-vance to avoid bounce charges. Which was absolutely unwarranted and sent with malafide intention to make breach of trust, fraud/cheating with criminal intention to gain at the cost of mine hard earned money.
Kindly do something so that they can return my extra money into my bank account and to issue the NOC to me so that my cibil could not be destroyed due to their fault in the interest of Justice.
Regards
Rajesh Anand
[protected]
R/o E-26, Om Vihar Phase-5, Uttam Nagar, New Delhi-59.
Email-adv.[protected]@gmail.com

Now my one loan of Samsung led 43 inch tv is active and I think it's last emi month is April. In my family elderly person has been admitted in the hospital for that reason I have to go to my native place twice in a month. That's why already we are in a mental stress. Since I was not in mumbai I couldn't look after my bank transaction so my Feb 2017 emi got bounce. I couldn't pick up the call from your payment collection guys. The person who called on behalf of bajaj finserv send me an insulting message through his/her mobile phone number [protected] and also she abused me in the call

Dear Sir,

I have appiled loan forSplit Ac on my wife name and it was given approval for 50, 000/- the Deal ID is sf59003462. They say that the address is given by me is out hyderabad i dont know why it had came like that. we stay at hyderabad only and the address proff is also hyd. so they are unable to process the loan. so help me how can i go further

Sir[protected] this is my card number and i already purchased a washing machine and i paid my emo every month properly with out any bounces, last I went to the shop and i proceed to purchase they said my privilege card is blocked what is the logic about the card so is this the way your company treat a honest customers really I am disappointed it's better to choose another finance sources I think really very bad

Dear sir,
I suspect my account has been hacked. At about 3 pm i spoke to customer care officer mr. Sangket. He advised me to text in expiria for my log in pass word. I tried to and got a reply "sorry you have entered incorrect/insufficient keyword. Please log into your website". I tried to call again through [protected]. I entered my emi card number and recorded voice said it was wrong number. I also took the option of my registered mobile number and here too its said wrong number. I used get all my sms at [protected]. Has someone altered my registered number or has my emi card has been altered.
2. On 27th february i got sms at [protected] stating that my emi card has been blocked without assigning any reasons. My email id registered is [protected]@yahoo.com

Hi, this is to informed you that [protected] this number is registered in bajajfinenceserv and I lost this number recent time. So I want to replace this number instead of this number [protected].actually I didn't received any SMS. So it's quite difficult for me to get the details of all updations and Emi. So please make add my new number as per my requirement.Thanks Vijay Niranjan Singh