Bajaj Finance Complaints & Reviews

I applied for a personal loan, My loan was also approved after verification of documents ! I thought everything is done, but My ordeal was yet to start ! Even after 2 weeks the loan amount was not transferred to my account ! I kept calling them everyday. They kept assuring me that I would get my money with in 24 hours ! That never happened ! Finally they told me that my Loan application will be REJECTED because I had given wrong address info !! I asked, Then why was my loan APPROVED ! Why I want informed even after 2 weeks ? They have no answer. Only Excuses. NEVER EVER GO FOR BAJAJ FINSERV. Better go for any other bank.

Bajaj Finserv has deducted Rs 8334.00 from my account without my knowledge last month...on queries you say The amount will be refunded back. However i didn't received any.Every Friday I am calling stating the same and get an assurance that the amount will be refunded back in 4 working days.No i didn't received it till now. Its been a month. My SN number : SRN08617526 & SRN08257510 . Prashant from escallation team is a fraud as well...every time I got connected he disconnects me.

Date First called : 10th Jan 2017 : got the SN number : SRN08257510

Hi
bajaj finance is denying to refund my excess emi amount for my LAN no 402CSP24596687.
they are saying that while closing loan i have not paid foreclosure charges
but i have evidence for same.
Here I have attached
1.. copy of a letter submitted by bajaj finance at the time of payment in which it is clearly mentioned that
foreclosure charges are already paid by me
2..payment receipt for loan foreclosure maintioning cheque number.
i have called them on customer care number 4-5 times
I have also taken follow up by Emails.

Someone from the bajaj finance department blocked my card and now they are not aware as how the card is blocked and who and how this is blocked. All they know that the card id blocked due to security reason and now they are not even sorting this out and reluctant to handle several complaints which I made.

Synopsis of issues :

I wish to make a complaint against your executive who dealt my latest request. I don"t know why he sent a negative feedback about me. I am leaving at the same address and they said they could not find my address. I am a very old customer of yours and you can see my transaction history also. The house is owned by us. We live at this address only. Your executive said he could not find the address. How is this possible that he could not find it? I get all my bank statements on this address. Finding not the address and not leaving on the property are two different things. How can he just send negative feedback about me if he was incompetent to find the address.

Also before verification, I had proactively asked to call during a specific time so that I could attend their calls and he confirmed that I would get the verification call between 12:00pm to 2:00pm. But I received no call from them. During that time, I was in my office but I still tried to wait for their call untill 4:00pm but received no call. I went on a meeting after that and when I checked my phone after meeting than I saw your unprofessional verification guy tried to call me around 5:00pm. So, I tried to call him back and he very casually said that he has sent a negative feedback about me because I didn"t respond his call. Moreover, he also tried to visit to my address but he could not find my address which was a very silly answer and because he could not find it, he sent the negative feedback about me. Further, I told him that I am going to make a complaint to your higher authority about this because he has tried to ruin the relationship between me and Bajaj finance as there has been no such incidence in the past but because of these incompetency of him I have been treated as a fraud customer. As soon as I hung up the phone, in the next hour I got a message that my card is permanently blocked which was again a shocking news for me. It seems your executives in Kolkata have some mental problem and they are very unprofessional. I don"t what further false information they have updated in your system.

This is a very mean act of behavior performed by your executive. It seems he has tried to take this personally. Please take serious action about this and I want my account to be restored with no further delay.

I give all required doccumens for change my new loan ECS but some how bajaj finance officer mr parthik shah not submitted my docs so my ECS debit in my old account its already inactive than I said mr parthik shah so he miss behave with me and shauting on me he tell me its not my problem it your problem so please resolve my problem and change my ECS as per my docs .

Loan account number 4490CD21698366,

My EMI amount is rs 2017, they are taking excess amount (4367) from my account monthly because of bajaj finance employee mistake. So most time cheque bounced. Bank charged me 230*2=460 rupees for cheque bounce charge just because of bajaj finance mistake. when i enquired about this issue, they told me they cant do anything.

I have taken bajaj finance on the month of may 2016. In that emi extra emi have deducted in my account so as much as possible please take this as seriously. Deducted emi is 3250 so ensure me that howmuch it is possible I has 2 emi one is 9months 2800 another emi 8month 3250 so please take this as serious matter I took in bajaj finance of tv washing machine and refrigerator

Hi I am getting your calls and messaged for loan. I don't need any loan. Please stop calling and messaging me. My number is already registered with IDEA cellular for do not disturb. I still continue to get calls and messages from Bajaj Finance. Whenever I got a call from Bajaj Finance, i told that representative to remove my number from their calling list. however no action has been taken so far. Bajaj finance should have a automated number where we can call or text to remove the number from marketing calling list.

here is my number: +91 [protected]

Respected Sir/ Madom,

I have not received my Bajaj loan EMI card. Could you please re-issue the same.

I have done enquiry at Kolhapur office and Pune office too. I have been told that I should write the email to re-issue the card.

Please send the courier on below address.
Plot No. 65-66, Chandrabhaga, Shree Datt Nagar, Shingnapur Road, Khansari, Kolhapur, 416010

Please do the needful.

Thank you,
Jayesh Yadav,
[protected]

1st installment paid as per instruction given by bajaj executive, i process the same. After when i complete the procedure of payment system start buffering and payment done but not credit to you but debit in my bank. So, i paid installment from other bank. but i have not received any refund.
I called in bajaj call center but no response from your site.
So, please call or give any feedback.

Hi i am Sandeep Singh [protected] plz block my card because its not work i put so many time requset to you through email and call but not get solution i request to u block it i not need token and i really unsatisfied with u r service

Hi
I am Sandeep Singh my register mobile number [protected] my card Ecs not updated i submitted my detail cancle check in u branch in sept in requset no SRN07141229 but my detail not updated regarding this i mail on u r email address wecarebajafinserv.in on 24 jan and call on u r coustmer care number but tell today i not get solution i sending detail to u with you r reply email plz look into this matter and update my details other wies i not want any relationship with baja
Thanks sandeep singh [protected]

Hi

I am Sandeep singh my register mobile number [protected] my bank detail not updated i unable to use my card because my ECS limit is zero i given all docoment in u r branch with cencle check in oct with requset no SRN07141229 But my bank detail was not updated till today plz look into this matter and i used u r service

Thank you

Sandeep

[protected]

Dear Customer,

We thank you for writing to us and acknowledge the receipt of your email. You will receive a reply from us in 2 working days

I am getting repeated call for every 1 hour asking for loans even thou I informed not interested. they are really frustrating. even thou DND is active they are calling from mobile numbers starting with 9844*.

even after repeatedly saying not to call back. when I asked to give me a number to whom i can talk they are giving a general number [protected] to contact which is not solving the issue.

My Name: Vinayaka
email: [protected]@gmail.com

LOAN NO.- L2WDEL03789620
This is to informed you that [protected] this number is registered in bajajfinserv and I lost this number recent time. So I want to replace this number instead of this number [protected]. Actually I didn't received any sms since from 6 months.so its quite diificult for me to get the details of all updations and emi So please make add my new number as per my requirement. Thanks SARWAN KUMAR TIWARI

I am enclosing an attachment of my previous complaint mail and, the mail received back assuring me that my complaint has been resolved. However i am surprised that despite being assured of the same, i am still being overcharged.
Consider this as a warning.If this matter is not resolved at the earliest, and i do not receive a fair response and refund of my money with interest, not only will this go into the social media, but i will drag this matter to the next competent authority i.e. consumer court

Product Type : Consumer Durable Loan
Your Name : Veerpal singh
Loan Account No:/Application Reference No. : 577SCE30469022
Date Of Birth : 17December1971
Mobile No./Phone No. : [protected]
Email ID : [protected]@gmail.com
Query Subject :EMI
Query Details : My Original EMI is Rs.1700, but im being overcharged Rs.2075 as EMI, kindly explain, why the difference in EMI.Also why am i forced to take mediclaim.If im not met with a satisfied response, i will approach the Consumer Court, and highlight this issue in social media

Dear Customer,

Thank you for writing to us at Bajaj Finserv.

as discussed with you on [protected], with reference to your mail.

We sincerely apologize for inconvenience that has been caused to you.

We would like to inform you that we have already canceled loan account number 577LSM30469047 from our end. And we are pleased to inform you that your service request regarding a refund of Rs.750/- is currently under process against loan account number 577SCE30469022.

The amount will be refunded to your STATE BANK OF INDIA bank account number that ends with XXXXXX80939 registered with us using net banking services within 2-3 working days.

Please find the updated statement of account for your reference.

For any further clarifications write to us at [protected]@bajajfinserv.in

Bajaj Finserv assures you its best service, always.

Regards,

Grievance Redressal Team
Bajaj Finserv
Bajaj Finance Ltd.

[protected][protected][protected]-------

Dear SIr,

My loan A/c Number is [protected] for Bajaj FInance.
I had given a cancelled cheque of my bank account to the Bajaj finance person in TMC from guntur, for the purpose of auto-debit from my Bank account of the EMI. However, I keep getting this email from Bajaj finance and calls that my ECS is not activated..I
I had tried to contact bajaj costamar service but don't connecting
Please solve my problems
My num [protected]
Mail : [protected]@gmail.com

This morning I got a call from someone (# [protected]) who said that he was an investigating police officer working for Bajaj Finance and that i have not paid my health insurance premium in the amount of INR 2200/-. He said I need to call Mr Anil Kumar Tripathy (Lawyer on behalf on Bajaj whose number is [protected]), failing to do that I will be put behind the bars. He also informed me that the policy number"xxxxx" I went to the Sector 39 police station and have informed the officer on duty about the threatening call.

Ive completed my pulsar bike loan (Loan No L2WTHE[protected] months before, so far i didnot receive my original RC book...But i received NOC.. Dealer told that we are not responsible for my RC Book...
Finance company is sole responsibility for my RC book... ... Bajaj Finserv cheating its loyal customer... I need my RC book at the earliest..

Regards
Saravanakumaar

We have already informed about cancellation of our insurance policy at Devam enterprise Rambaug Maninagar customers executive Mr Kiran parmar.but we are getting still sms for the 1st to 4 emi payment to be deducted from bank.please cancel the policy n give us payment back and reply. I have speak to kiran parmar your executive who assured that the policy is cancel.but next day again reminder msg came for 4st emi...

I am Sachin Sanjay Chavan, FILE NO- AF9001, I insurance against loan has application date 30/11/2016, But it did not answer anything yet. contact no [protected]. They are not taking the socio debt by Phone, coming off. Please request this action as soon as I have something to give loans.
Loan given number- [protected], [protected], [protected]

Thanking you

I, Akram Pasha, having Loan Customer ID no 27180282 in Bajaj Finanace, want to keep your kind attention that a amount of Rs.287.5/- is unnecessarily and repeatedly debited from my a/c [287.5 X 24 = 6900] as a name of CHRG. TO TRANSFER-Chrg recvdmandate fail txn dt.04/10/16 Bajaj Finance-., I JUST WANT TO KNOW ALL THIS THING CLEARLY OTHER WISE I AM A SALARIED PERSON AND MY LIFE AT STAKE AND PARADOXICALLY FACING GREAT ECONOMICAL DISTRESS GOING TO CONSUMER FORUM FOR IMMEDIATE RESOLUTION. THANKING YOU!, yours, Akram Pasha - [protected]

Please stop Ecs presentations to my account today also debited 287.5 Rs, Please stop unnecessarily deduction from my account
what is your customer care number some idiots are not picking phones