| Address: Hyderabad, Andhra Pradesh |
Initially I have purchased two products in Bajaj Electronics showroom
through bajaj finance, with loan account CD nos: *4000CD11144888*,
*4000CD11144899*(loan amounts: 2850/-, 2650/- respectively). After few days
due to some problem with the bajaj electronics people, I have cancelled one
of the product and hence I also cancelled the respective loan account
mapped with that i.e., 4000CD11144899, by sending a request to the same
mail id(i.e., [protected]@bajabfinserv.in).The service request no for that is:
*SRN03528237*. And It got cancelled also. Now, yesterday an amount of 5500/- has been deducted through ECS, instead of 2850.
When I wrote to customer care([protected]@bajajfinserv.in) they are not responding correctly i.e., they are not providing clear information.
I tried calling the customer care nos, no call is connecting to executive, and also I have called to the branch in hyderabad[protected], no body is picking the call.
Even In the bajaj finance portal also its showing one loan account, for
which the emi amount is 2850/-, then how come I got a message saying that I
need to pay 5500/- and the same got deducted.
At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?
With regards,
weCare
Bajaj Finserv Lending.