| Address: Visakhapatnam, Andhra Pradesh |
Daily I am getting tortured by Bajaj Finance representatives for various schemes through their phone calls on my mobile number [protected]. The worst part is that I am getting the calls for different mobile numbers so I can't even block them. I am fed up of taking these calls. U can go through the communication with bajaj finserv as given under :
(1) 30th July, 2015
i got a call from 14008201 and again from [protected]. I have written to bajaj fin to stop this act and i was replied by baja finser as below :
30th July, 2015
We at Bajaj Finserv sincerely apologize for the incorrect communication you received from our end. This is to inform you that we have deleted your mobile number from our contact database.
Bajaj Finserv assures you its best service, always
Yours sincerely,
Bajaj Finance Ltd.-
(2) 31st July, 2015
again i have emailed to bajaj finser which is given below :
"inspite of your mail of july 30th stating that you have deleted my mobile number [protected] from your contact database, why the hell i was called again by your bajaj finance at around 1pm from your number [protected] and around 2.20pm from your number [protected].
August 1, 2015
i was once again called on my mobile number [protected] by your bajaj finance from your number [protected] at 15:56 hrs on[protected] and again from your number [protected] at 17:18 hrs on[protected]. the calls are coming from your different numbers.
for this bajaj finser reply is as given below :
We sincerely apologize for the inconvenience that has been caused and appreciate your understanding and patience.
With reference to your email, we would like to inform you that we have received confirmation from our concerned department that they have blocked your mobile number and we assure you that you will not be received any promotional call from our side on mobile number [protected].
Sir, inspite of their assurances, i was once again called by Bajaj finser on[protected] as given below :
from phone no. [protected] at 1339 hrs
from phone no. [protected] at 1905 hrs
from phone no. [protected] at 1912 hrs
from phone no. [protected] at 1919 hrs and
from phone no. [protected] at 1922 hrs
you can observe from the above that i am receiving the phone calls from different numbers and the number of call to my number have increased and assurances from bajaj finserv. Moreover I believe that as per TRAI rules these promotional calls should come from special number; why your associates are calling from Mobile numbers?
i request you to kindly intervene and stop this torture immediately.
S Murali Krishna
[protected]
[protected][protected][protected][protected]
To help us expedite the process of resolution of your complaint, could you please share your contact details so that we can get in touch with you and assist you better.
With regards,
weCare
Bajaj Finserv Lending