Bajaj Finance Complaints & Reviews

My self Abdul wohid khan, i am exiting customer of you company .i have face a problem now. This problem is now, i am not appling for new durable product loan in bajaj finsev because i am not apply for any loan in 8 may 2015 but your finance exucative say my data entry is registred in your company of that day.. so, kindly delete my previos loan apply data and help for new loan approval for air -condition .sir this is a hot summer day so, my papa and mama are high blood pressure so, kindly delete my previos data and allow to apply a new loan and appoval it. So, Therefore i requesting to kindly shot out my problem as soon as.

DEAR SIR, MAIRE LOAN NO. L2WBHO03402710 HA, MAIRE LAST 4 MONTS S PURI EMI TIME TO TIME SUBMIT HO RAHI THI, PER THIS MONTH CHEQUE PER SIGN ISSUE HONE K KARAN CHEQUE BOUNCE HO GAYA, JISSE APKI INDORE BRANCH S, PRIYA MAM KA CALL AYA MAIRE PAS EMI KE LIYA MAINE WO JAMA KER DI FHIR MAIRE 350 RS OUTSTANDING HO RAHE THE JISSE KARAN, APKI BRANCH SE PRIYA MADEM NAI MAIRE S BAHUT HI BEDLY TARIKE S BAT KI JO MAIRE KO ACCHI NAI LAGI, JISSE MAIRE BAIIJJATI FEEL HUE, AV MAI CHATA HUN KI AAP KUCH ACTION LE, UNKA BRANCH NO. HA [protected], PLS

To, Managing Director/ C.E.O. Bajaj Finance Limted DATE- 26.05.2015 Survey No. 208/1-B 6th floor, Behind weikfield I T Park, Pune ( Maharashtra-411014 SUB: LOAN A/C NO. 4010CD02039603 Dear sirs, I had purchased consumable items worth Rs 1, 25, 890/- vide Satnam Plaza, M-42 A, M- block, Greater Kailash, Pt. I, New Delhi Invoice No. 1012 dated[protected] on installments through Bajaj Finance and paid all installments in time and full and final payment to Bajaj Finance vide receipt No. 7806617 dated 03.01.2015 (copy enclosed) . I am very sorry to write that inspite of my full and final payment you are showing some balance in CIBIL which is outstanding since last four months whereas I have already made cash payment after due discussion with your officials . You have damaged / destroyed my creditability in CIBIL. My loan with other financial institutions / banks are being rejected and I have incurred lot of losses in my business. Under the circumstances you are hereby requested to kindly use your good offices and get clear the issue without any further delay and confirm. Incase the matter is not cleared within 15 days from receipt of this letter I have no other alternative to take legal action against you with a claim of damages of creditability worth Rs 10 crore on your risk and cost. We hope you will take immediate action in the matter to avoid any legal proceedings. Thanking You, Yours faithfully. ( Anirudh Birla ) CC-------- Mr. Ranjit Gupta (President Finance) Mr. Rahul Bajaj ( Chairman )

Dear All, CONSUMER DURABLE 4170CD07503234 I have bought a consumer durable from Bajaj Finance i have paid INR 250 for cash card and i was informed that you will receive the cash card after 03 EMIs paid, now my 03 EMIs are paid and i am awaiting for a my cash card. i have contacted to Bajaj local representative but he said i cant help you, i mailed them all the things but there is no response i got, i contacted to the call centers no. but the no.s are not working.. i have also filled a complaint on experia ID and they replied that your cash card is dispatched on 7th May by BlueDart courier but they cant provide me the shipment no. and still i didnt get any reply. CAN ANYONE ASSIST ME FOR THE SAME THING Reagrds Tushar

On 22/05/15, we r going to purchase AC from RGS Vadodara. Your consultant has process for EMI option and got approved. Sudden after 2 hrs, he informed your loan approval has been decline by Pune branch. When I ask, why, he was not able to reply. let me know why the loan approval is decline, even where my past review is very clear and being govt. job.

My self Avinash kumar and I have purchased a Led through BAJAJ Finance and My Loan account no is .4260CD00132778 I have clear my all dues payment But till date i have not recieve any NOC I have visit their office many times they also said me your NOC send by E-Mail ID So i request u Pls look into this matter and slove my Problem. Thnks & Regards Avinash Kumar [protected]

I would like to cancel this Policy No-[protected] (membership no--[protected]). Because this insurance was logged in without informing me. I have purchased only aquaguard from ezone through bajaj finance but bajaj executive logged in insurance as well without informing me. I got one call from insurance asking for nominee name but did not give nominee name and informed them that I dont want insurance. Even then this insurance was logged in with somebody else name as nominee. Bajaj finance is well reputed company but doing this kind of cheating with customer is really not good. Please go through this issue.

I am Mukesh Rawat S/O Sunder singh rawat dob 16/6/1984 my pan no BJEPR1770C mail id phone no [protected] mukesh.[protected]@pnbfhl.com, [protected]@gmail.com Dear Sir.Mam i have use 2 lone Bajaj Finance, home credit but i have close tha lone last month but my 2 lones show my cibil score my cibil score 481 or this problem i could not able to take home loan. . So, I request you to correct it as soon as possible.

Dear sir I had purchased VIDEOCON AC in APRIL 2014 from SHREEJI ELECTRONIC in finance.I completed my loan schedule till may FEBRUARY 2015. and cleared all dues. till date i have not recieved the noc certificate for same. being a bank employee i get transferred and need the same for rto noc clearance. please assist to arrange the same in order to fulfill my requirements. If possible please send the copy to my mail id mentioned below with hard copy to my address also in order to do my work fast. my current contact is VIKAS MENDPARA s/o GHANSHYAMBHAI MENDPARA 34, VIJAYANT PARK SOC HIRAVADI BAPUNAGAR AHMEDABAD mob-[protected] mail- [protected]@GMAIL.COM

Greetings, This is really a ridiculous thing that you people dont have any voice call help. You must have that facility because so much money is involved inevery transaction that happens between bajaj finance and a customer. My name is vandana bhagwat. My customer ID is 1150576 I have an active loan account (No. 5770CD[protected] for consumer durable item (samsung mobile) My repayment is scheduled on 2nd of every month. Because of some financial issues and because i was out of town i could take care of repayment part of this month (May). On 09/05/15, i got a call from bajaj finservlending call centre (from no. [protected]) as a reminder for repayment. That lady who spoke to me, said that if you make your payment today, you will not be penalised (AAP KO KOI PENALTY NAHI LAGEGI) I said ok and gave her all my debit card details and valid through details of my card and she made the electronic payment on my behalf. Just now i checked my bank transactions and i came to know that in 1 day (16/05/15) my account has been debited for 4 different amounts by bajajfinservlending. I am attaching the snapshot of my bank transaction. Kindly let me know why my account is debited so heavily in a day that too after i have been promised by your employee that there wont be any penalty for delay of the repayment. I request you to look into the matter and give me a satisfactory answer as soon as possible. I have sent mails to you...twice. No response has come yet from your side. Ragards, Vandana

hello, my name is Prathamesh Gavnkar I had a loan with you in 2011 and i have paid it off and i have settled all my bounce charges and also i have the settlement letter. However i am still getting calls from delhi high court stating my payment are pending and is due need to be in high court for the decision kindly do the needful and revert back on my email address amesh.[protected]@yahoo.com or call me Mobile :- [protected]

I am sachi patel. I purchased led TV and refrigerator from bajaj (sales india, ahmedabad ). ac no - 4180CD[protected] TV ) Emi - 1528/-. ac no - 4180CD[protected] refrigerator Emi - 1706/-. at the end of December I request to change my bank account no to bajaj office, cg road, ahmedabad. they said it will take 45 days to change and you have to pay 1 emi cash so I paid both emi in cash advance rs 1528/- at 31/01/2015 rect no 57024582 agmt no- 4180CD01468671. rs 1706 /- at 31/01/2015 rect no[protected] agmt no - 4180CD02920793. because I don't want anything affect my cibi. I got confirmation that my account updated in bajaj. I purchased washing machine from vijay sakes at 25/01/2015 at rs 18000/-, rs 101 paid same time and 1790 × 10 emi. sales person said emi comes at every 2nd of month.at the time of purchase I informed him about my bank account change and he assured me that your emi come from new account and emi will start from 2nd March 2015. in March two emi debited 1528/- and 1709/- but 1st emi of washing machine didn't came 1790/-. so I went to bajaj branch and asked about it they said sales person didn't knw about it you should have to change bank account every time at purchase I was shocked. I paid emi at same time rs 1790/- at 20/03/2015 rect no 66130654 cash and also paid 1790 at 31/03/2015 rect no 67071790 in advance for next coming emi because account officer still not sure for bank account update. bajaj debited emi 1790 at 08/04/2015 which is I already paid by cash at 31/03/2015 rect no 67071790. again I went to bajaj office and ask why this happened they had no answers. one person came from account department named_ shivkumar he said next emi will not be debited from your account, and one emi will be cover from last emi .shivkumar gave me his desk no [protected] and say if you have any queries contact me. in may 1790 emi didn't debited at 2nd may then after I got emails and calls that my emi was bounce because o[censored]nsatisfactory balance special pay immediately after that I called customers service many time but still no reply and 16/05/2015 bajaj again debited 1790 emi without any information I m shocked what the he'll going on .how can you debited without any information emi which is already paid. you are finance company or froud company. and now no one picking my calls keep send me sms tht pay 350 bounce charges otherwise will affect your cibi. look in to matter. i ll go to consumers courts and core centre in any condition I'll not let you affect my cibi for your foolish administration. I attached all copies. regards sachi patel [protected]

This is with regards to your customer Sheetal Surve from Mumbai. She bought one LG Washing Machine from Croma, Sion, Mumbai. For the products EMI amount is 845.00 but EMI amount deducted (thru ECS) per month is 1107/- which is more than the amount what it supposed to be. Initially She ended up overlooking the issue for several months but one day she I check her bank statement and realized that an extra amount of 262.00 being charged on every month because of BALIC PREMIUM CD LOAN (405BAL[protected]. When she brought this to notice to your representative (Mr Lalchand) at Croma, in June 2013, he said there is a mistake of adding additional insurance policy to her name and they will refund the money in 3 months. Post this discussion the lady assumed that the matter is settled and she will get back the extra payment (Rs 1600) made by her in 3 months through cheque. But her troubles only increased, as another one of your representative visited her house sometime later on 21/July/2013 and explained to her that she needs to pay additional 852.00 as a last EMI, post that money will be refunded. Again she made the said payment in cash to the represetative. The guy also made her sign her a letter dated 21/07/2013 for closure of the extra loan (405BAL[protected].[Please see attached documents.] To increase her trouble, there are now calls from these two phone numbers [protected] (claims to be a lawyer from delhi called Anil Kumar tripathi) and [protected] (Mr Singh). Who keep calling her and tell her she needs to pay 1500 more otherwise they will slap a case on her in Delhi court and she will have to pay fine of Rs 9000. Height is that yesterday they actually told her that the case is filed in Delhi court and she will be summoned there. This is in-spite of her signing a request form two years back for closure of the extra insurance policy which she has not even opted for in the beginning, This lady’s mother works as my house help and I came to know about this entire episode yesterday. Have now decided to take the matter in my hand as the poor lady is really distraught because of extra amount deducted from her account. And the mental trauma your two representative (whose numbers are mentioned above) are causing her and her mother. Here I fail to understand how you are running two loans against her name and making her pay the EMIs for both. The second loan was not something she opted for. To top it all no document was handed over to her at the time of processing the loan by your executive at Croma outlet in Sion. And even after assuring her that the extra loan will be closed, it is still shown as active in your records. I have downloaded her loan forms from your website it clearly shows manipulation of loan application form, as extra amounts were added to form after Ms Sheetal Surve signature was taken. And there is enough material on consumer forums to arrive at conclusion that this is common tactics Bajaj Finance loan executive adopts to fool innocent common citizens. The modus operandi is same in all cases. I have also visited Croma store today and met your executive Virendra and explained him the situation. To which he again gave us a new closure request form and said you need to submit it with customer care. I also spoke to your Croma Sion based representative Mr Lalchand (telephone no[protected], he was not at store today), he said he will get back to me on this by tomorrow morning and admitted that no formal documentation was handed over to Ms Sheetal regarding the policy or any other paper work was shared with her. I would request you to look into this matter at the earliest and take necessary action that is closing of the two loan accounts and refunding the extra amount she has credited to you, the amount is Rs1600. Kindly close both the loans against her name with ID 4050CD00396353 and 405BAL00396355. Appreciate an early reply and effective action from your end. You can reach me at gtiwari.bajaj.[protected]@gmail.com. Regards, Garima

Dear Sir/Madam, Ref No. Agreement No.[protected]; (BAJAJ FINANCE LTD) As per above agreement no. from Bajaj Finance Ltd; I (S. Dinakaran) has purchased a Voltas - AC through Vasanth & Co by your finance (Bajaj). Total Amount of that AC is Rs.24, 600/-. I have paid Rs.12, 300/- as initial amount balance Rs.12, 300/- has been financed by your finance with 6 months tenure. So, EMI was Rs.2050/- and cheques given by me for was CHQ No:[protected]. All the cheques has been cleared by my side with proof clearance. But i got irritability calls from your finance that I have not cleared 2 cheques which I have not given to your finance CHQ no was 221557 & 221558. The both cheques I have given to some other concern for clearance. As per your phone calls I have shown all cleared statement to your Chennai Head Office ( Reheja Towers) Bajaj Finserve, they said I will not get any calls regarding this reason. But on 04/07/2013 my family member received a call on my residence landline as saying he is an advocate speaking from Bajaj finance and repeating the same problem again that my two cheques has not been cleared and he has used some unwanted & unusual words. Those words he has used is given me mental tension to me and to my family members. These unwanted words should not be used to a genuine customer like me I strictly object this kind of action taken by your company. Here say you to solve my problem as soon as possible. If I get any unwanted calls from your side a severe action will be taken from my side. I have enclosed the cheque clearance details given to other concern as your mentioned the CHQ. No.221557 & 221558. Thanking you, Your faithfully, S. Dinakaran [protected]

Bike- Bajaj platina was purchased loan was cleared then we were given an offer of personal loan of 30'000Rsof which we got 27'000 Rs and the amount was paid back through EMI from Maharashtra State Co-operative Bank. Kindly look into the matter as it should have been Provided as soon as the loan was paid back.

My loan number is 4010CD04812221/2248 AND I HAVE MADE A PAYMENT OF RS 4950 with late fees for 2 months Rs700/- on 12th May 2015. Still I am getting continuously call from your customer care. I am fed up now. Really this is so annoying, Please resolve my issue. Regards Nidhi Sharma

I wish to inform you that today on 14th May 2015, I have foreclosed my Personal Loan account no. 401SAL00185420 through EXPERIA online customer Portal . I have paid Rs.578.018.77 (Five lakh seventy eight thousand eighteen rupees and seventy seven paisa) as mentioned by you in the attached foreclosure letter towards total outstanding. The NET TXN ID is : BILLDESK DYBK[protected] BAJAJFINANCE As there has been no online receipt generated by the system; hence kindly send me the receipt and NOC as well at the earliest as after this I am not liable to any of your payment towards Loan account no. 401SAL00185420.

RE: EMI? kunal naik 23:08PM To: [protected]@bajajfinserv.in I think you do not understand English. I said for all the products I purchased previously the EMI date was 5th of every month and without notifying me the date has been changed to 2nd. You can check the loan details of all previous products. All I can provide is the bank statement of the EMIs of previously purchased products. And I do not understand how difficult it is for you to change the EMI date to 5th. If that is the way your customer finds it easy to pay his EMIs on time then I do not understand why you cannot do a simple thing to keep your customer happy. I would request a manager to look into this. Secondly you asking me for a proof right? May I know what proof do you have that I have agreed on the EMI date of 2nd. The document that I signed did not consist of any EMI date and the EMI date was verbally informed to me to be 5th. So when you know that its your mistake that the EMI date is not mentioned on the signed document then how can you ask for a proof. Now its the same with you. You send me the proof where I have signed any document of yours where the EMI date is 2nd and If your are unable to provide the same, send me the proof where I was previously notified that the EMI date will be changed to 2nd by the company. If you fail to provide any proof which I had signed or any notification which was sent to me before I purchased the product then its mandatory for you to change the EMI date to 5th. I will be requesting the bank to cancel all Direct Debits/ Standing Instruction and report a fraud by Bajaj Finace in all social websites and consumers. You better don't attempt the EMI on 2nd and give me a confirmation so that I do not cancel the direct debit with the bank. So send me the proof where I have agreed and signed the EMI of 2nd or better you change it to 5th. Regards, Kunal Naik Reg Number: [protected] PAN: AFNPN1504Q Date: Sat, 9 May 2015 09:53:05 +0530 To: [protected]@live.com CC: From: bajajfinserv.in [protected]@bajajfinserv.in Subject: RE: EMI? . Dear Customer, Thank you for writing to us at Bajaj Finserv. We sincerely apologize for the inconvenience that has been caused and appreciate your understanding and patience. With reference to your email, we would like to inform you that loan has booked with loan documents signed by you. We request you that kindly send us a scanned documents regarding due date agreed by you is 5th. Once we have validated our system records, we shall revert to you. For any further clarifications, please write to us at [protected]@bajajfinserv.in Bajaj Finserv assures you its best service, always. Yours sincerely, Bajaj Finance Ltd. [protected][protected][protected][protected] So you can check my previous loan details. For all products the uniform emi date you are taking about was 5th of every month which was promised will be the same for this phone as well. So if the uniform date was 5th of every month then why it is 2nd on this product. So change it to 5th. Don"t give me all these reasons ________________________________ Date: Thu, 7 May 2015 18:53:48 +0530 To: [protected]@rediffmail.com CC: [protected]@live.com From: bajajfinserv.in [protected]@bajajfinserv.in Subject: RE: EMI? Dear Customer, Thank you for writing to us at Bajaj Finserv. Bajaj Finserv follows a uniform due date for EMI payments from all its customers. Hence, we regret to inform you that currently, we do not have an option of changing the EMI due date as requested by you. For any further clarifications write to us at [protected]@bajajfinserv.in Your feedback is important to us and will help us serve you better. Please take a few minutes and give us your feedback on http://bflloans.force.com/BFeedbackPage?cID=a1o90000000i96l&csId=[protected]ngvP...⇄ Bajaj Finserv assures you its best service, always. Yours sincerely, Bajaj Finance Ltd. [protected][protected][protected][protected][protected][protected][protected][pr...⇄ You can access your loan related information such as Statement of Account, No objection certificate, EMI card related information and do lots more online on Experia- our online customer Portal. To download the Experia App on your mobile SMS APP to [protected] [protected][protected][protected][protected][protected][protected][protected][pr...⇄ [protected][protected][protected][protected] What Nonsense. While taking the product. I was promised by your sales executive in Reliance Digital Growels Mall- Kandivali E that the EMI date will be on 5th of every month. I was only not sure which month it will start. I cannot pay your emi"s on 2nd of every month as I get paid on 4th. If this was informed to me by your sales guy than I wouldn"t have taken the product from you. Kindly ensure to change the pay date to 5th and I also do not understand why so much of inconvenience is done to me. In all my previous purchases with Bajaj Finserv, all emi dates were always 5th or later. Kindly do the needful or issue refund of the advance emis paid as I would consider to return the product if you cannot change the emi date. Regards Kunal Naik [protected] ________________________________ Date: Sun, 3 May 2015 10:53:35 +0530 To: [protected]@live.com CC: From: bajajfinserv.in [protected]@bajajfinserv.in Subject: FW: EMI? Dear Customer, Thank you for writing to us at Bajaj Finserv. With reference to your loan account number 5770CD09089370, as requested, please find the attached a copy of the Statement of Account. We are also furnishing below your EMI details: Loan tenure:10 Number of advance EMIs paid:03 Number of EMIs paid:00 Number of EMIs due:07 First Due Date: 02/06/2015 End Installment Date: 02/12/2015 For any further clarifications write to us at [protected]@bajajfinserv.in. Your feedback is important to us - Please click on the link below to register your feedback - http://bflloans.force.com/BFeedbackPage?cID=a1o90000000ZLoh&csId=[protected]FJYF Bajaj Finserv assures you its best service, always. Yours sincerely, Bajaj Finance Ltd. To receive your Experia user ID and password, type ‘Experia’ to [protected] from your registered mobile number or log in to your account on www.bajajfinserv.in. Explore our website for detailed information on: Loans, EMI related – balance, last payment, Statement of accounts, NOC and EMI Card. [protected][protected][protected][protected] Reply plz Sent from my Sony Xperia™ -------- Original Message -------- Subject: EMI? From: kunal naik To: [protected]@bajajfinserv.in CC: Hi, I had recently purchased a Galaxy A5 on Bajaj EMI card. Kindly let me know when is the 1st EMI going to start so that I can keep my account sufficiently funded on that day. PAN: AFNPN1504Q Registered number: [protected] Regards Kunal

My self Sharath Babu G from Davangere city . I have planned to buy Sofa Set from Ambika Furniture Davangere and opt to go Bajaj Finance and I have discussed with your company representative he has shared two offer i.e., 12/4 and 18/4 schemes and he only suggested 18/4 scheme based on my salary and he has taken all documents and I have finalised sofa set at the end of giving down payment shop person telling they will not agree to give on 18/4 scheme and your company representative asked me to bear extra 3 % to get 18/4 scheme benefits . It is too ridicules . Please help me to get my desired sofa set . Keep up your company values and standards . Thank You in advance to get resolved my issue..

Hi Team, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I am still waiting for your response on the below email, I want to transfer the amount in my BFL account however I am unable to do the same. I am getting charged for the interest on the daily basis. Can somebody please give me a call and help me. Regards, Sourabh Vyas From: Vyas, S, Sourabh, CSA1J R Sent: 12 May 2015 16:26 To: '[protected]@bajajfinserv.in' Subject: Unable to Map Unique BFL Bank Account Number in Flexi Loan Account 401SAF09557550 Hi Team, I have taken a flexi loan of Rs. 4, 15, 000 dated 30/04/2015 from Bajaj Finserv Ltd. As this is a Flexi loan so I can Transfer the Money which I don’t want to the BFL Account number. I have HDFC Account, However I am not able to Map the BFL account number as a beneficiary list. I think there is something wrong with the BFL account number provided to me. Attached are the details for my BFL Account number. I tried your Call center number[protected], however unable to find any loan ending with 7550 under my details. Can someone please call me and Help me in Mapping the BFL Account number. Regards, Sourabh Vyas +91-[protected]