Bajaj Finance Complaints & Reviews

Hi Sir/Madam This is Amol Shankar Sonavane.I have taken two loans from you both are completed.You had assigned EMI card to me but still i have not got it.Please tell me procedure of getting EMI card or from where i will getting card.Please kindly help me.thank you

hi this is vasu devaiah, iam a bajaj finance customer lost two year i have purchased some electranic goods and cleared all loans without fail and without cheque return. for that purpose company give me offer for personal loan amout is Rs.76000. 10 days back i submit the online application and its come "within 24hrs our excutive contact u and expliain about offer". But no response and nobody contact me. if iam eligible for that loan please contact as early as possible otherwise i choose some other option.

From : Santosh Kumar Mangaraj (Customer ID 6449960) SMQ No. 606/1 Jalahalli East Bangalore - 560 014 15 Nov 14 To Bajaj Finserv Lending 8th Floor, Ahmednagar Road, Viman Nagar Pune – 411 014 SUB : REFUND OF EXCESS PAYMENT MADE TO BAJAJ FINSERV LENDING AGAINST LOAN FOR PURCHASING OF HOME APPLIANCES Sir, 1. Further to my letter on the subject which was already E-mail to Bajaj Fin Care. 2. I, Santosh Kumar Mangaraj BAJAJ FINANCE USER ID 6449960 residence of E &ITI, Air Force, Air Force Station Jalahalli East Bangalore user ID 6449960 had purchased one LED SONY TV amounting Rs.43, 500/- and one Automatic LG washing machine amounting Rs. 17, 200/- from Kundan Electronics on 23 Oct 11. 3. I agreed with Bajaj Finserv company for 08 EMI amount Rs.5059/-each from Jan 12 to Mar 12 against the purchase of above goods. Whereas I paid 09 instalment i.e one additional installment erronously paid. I paid double instalment in the month of March 12 . The scan copy of details of payment of cash receipt paid to Bajaj Finance and Bank statement has already been email to Bajajfinancecare for refund to me with two years interest. No response till date. I am a Armed Force person serving to the nation round the clock. Most of days I am out of Bangalore. Hence I unable to check details deduction from bank accounts in the month of Mar 12 wherein I pay twice both in cash and bank transaction. 7. In view of above fact I request your company for early refund of said excess one EMI payment of Rs.5900/- (including late fine amounting Rs.541/-) with interest of two years to my ICICI bank account at the earliest. Thanking you, Yours faithfully, From : Santosh Kumar Mangaraj (Customer ID 6449960) SMQ No. 606/1 Jalahalli East Bangalore - 560 014 Oct 14 To Bajaj Finserv Lending 8th Floor, Ahmednagar Road, Viman Nagar Pune – 411 014 REFUND OF EXCESS PAYMENT MADE TO BAJAJ FINSERV LENDING AGAINST LOAN FOR PURCHASING OF HOME APPLIANCES Sir, 1. Further to my letter on the subject which was already E-mail to Bajaj Fin Care. 2. I, Santosh Kumar Mangaraj residence of E & ITI, Air Force, Air Force Station Jalahalli East Bangalore user ID 6449960 had purchased one LED SONY TV amounting Rs.43, 500/- and one Automatic LG washing machine amounting Rs. 17, 200/- from Kundan Electronics on 23 Oct 11. 2. Details of Finance from your company are as follows :-- Name of Items Name of Dealer Date of purchase Cost of items Advance made to Dealer EMI Fixed Actually Number of EMI Paid with Acct SONY TV LED32EX52 Kundan Electronics Yelhanka, Bangalore 23Oct2011 43, 500 15, 100 3625/- For 08 months 4040CD00251685 Paid 09 installments (01 months extra ) 03 Bank ECS + 06 by cash) LG Washing machine NDP8068 Kundan Electronics Yelhanka, Bangalore 23 Oct 11 17, 200 5, 730 1434/ For 08 Months 4040CD00251677. Paid 09 months . (01 months extra ) 03 Bank ECS + 06 by cash) 3. The details of above said original payment receipt of advance EMI and loan EMI paid to your company held with me. The scan copy of said documents has already been E-mail to your company for ready reference. 3. On scrutiny of bank statement and Cash receipt vouchers it is found that I paid 09 EMI against 08 EMI as fixed by your company. That is one more additional EMI paid to your company. Further, it is found that Details of double payment of March 2012 are as follows :- DETAILS DOUBLE EMI PAID IN MAR 12 (a) EMI Rs.5059/- was deducted on 05 Mar 12 through ECS from ICICI bank vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) and also cash payment amounting Rs.1434/- and Rs. 3866/- were made to your Bajaj Finance representative vide receipt No. 2933767 dated 04 Mar 12 and receipt No. 2933769 dated 04 Apr 12 (Copy enclosed) 4. The details payment made to your company through ECS and cash are as follows . (Original cash receipt given by your company representative and Bank statement enclosed for your ready reference). ICICI Bank (THROUGH ECS SYSTEM) (a) Rs.5059/- debited through ECS on 05 Jan 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]ICICIbankstatement enclosed (b) Rs.5059/- debited through ECS on 05 Feb 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) (c) Rs.5059/- debited through ECS on 05 Mar 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) Total payment made through ECS ICICI bank account Rs.15177/- CASH PAYMENT (a) Details CASH Payment of RS. 3625/ paid towards account Number 4040CD[protected] vide (i) Rs.3866/- vide receipt No. 2933769 dated 04 Apr 12. (ii) Rs.3925/- vide receipt No. 2933757 dated 19 Apr 12. (iii) Rs.3625/- vide receipt No. 2936189 dated 08 May 12. (iv) Rs.3925/- vide receipt No. 3142190 dated 19 Jun 12. (v) Rs.3625/- vide receipt No. 3139180 dated 05 Jul 12. (vi) Rs.3625/- vide receipt No. 3243238 dated 06 Aug 12. _________________________________________ Total Paid towards account number 4040CD[protected] is Rs. 22591/- CASH PAYMENT (f) Details CASH Payment of RS. 1434-/ paid towards account Number 4040CD[protected] vide (vii) Rs.1434/- vide receipt No. 2933767 dated 04 Mar 12. (viii) Rs.1434/- vide receipt No. 2933756 dated 20 Apr 12. (ix) Rs.1434/- vide receipt No. 2930442 dated 09 May 12. (x) Rs.1434/- vide receipt No. 3142189 dated 19 Jun 12. (xi) Rs.1434/- vide receipt No. 3136568 dated 05 Jul 12. (xii) Rs.1434/- vide receipt No. 3326928 dated 08 Aug 12. _________________________________________ Total Paid towards account number is 4040CD[protected] Rs. 8604/- Original receipt copies and ICICI bank statement enclosed for your ready reference Total payment to BAJAJ Finance against loan amount 38, 870/- + Rs.300/- processing fees is (Rs.15177 + Rs.22591 + Rs.8604) = Rs.46372/- 5. Here, I would like to mention that your company have taken late fee payment of Rs. 541/- as late fee in receipt Number 2933789 dated 04.04.12 and receipt number 2933757 dated 19 Apr 12 (Against acct number 4040CD[protected]. I have already paid payment two times in march, but fine of late fees is not understood. You are staff continuously pressurize for early payment, whereas I paid all payment in time. Also while signing documents your staff told me for payment of Rs.300/- as processing fees, whereas they charge Rs.800/- as processing fees. 6. Sir, I would like to mention once again that I approach your company telephonically for closing of ECS system and I will pay all installments through cash. Accordingly, your company was agreed and your representative collected all EMI through cash. I am a Armed Force person serving to the nation round the clock. Most of days I am out of Bangalore. Hence I unable to check details deduction from bank accounts in the month of Mar 12 wherein I pay twice both in cash and bank transaction. 7. In view of above fact I request your company for early refund of said excess one EMI payment of Rs.5900/- (including late fine amounting Rs.541/-) with interest of two years to my ICICI bank account at the earliest. Thanking you, Yours faithfully, 1. Further to my letter on the subject which was already E-mail to Bajaj Fin Care. 2. I, Santosh Kumar Mangaraj residence of E & ITI, Air Force, Air Force Station Jalahalli East Bangalore user ID 6449960 had purchased one LED SONY TV amounting Rs.43, 500/- and one Automatic LG washing machine amounting Rs. 17, 200/- from Kundan Electronics on 23 Oct 11. 2. Details of Finance from your company are as follows :-- Name of Items Name of Dealer Date of purchase Cost of items Advance made to Dealer EMI Fixed Actually Number of EMI Paid with Acct SONY TV LED32EX52 Kundan Electronics Yelhanka, Bangalore 23Oct2011 43, 500 15, 100 3625/- For 08 months 4040CD00251685 Paid 09 installments (01 months extra ) 03 Bank ECS + 06 by cash) LG Washing machine NDP8068 Kundan Electronics Yelhanka, Bangalore 23 Oct 11 17, 200 5, 730 1434/ For 08 Months 4040CD00251677. Paid 09 months . (01 months extra ) 03 Bank ECS + 06 by cash) 3. The details of above said original payment receipt of advance EMI and loan EMI paid to your company held with me. The scan copy of said documents has already been E-mail to your company for ready reference. 3. On scrutiny of bank statement and Cash receipt vouchers it is found that I paid 09 EMI against 08 EMI as fixed by your company. That is one more additional EMI paid to your company. Further, it is found that Details of double payment of March 2012 are as follows :- DETAILS DOUBLE EMI PAID IN MAR 12 (a) EMI Rs.5059/- was deducted on 05 Mar 12 through ECS from ICICI bank vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) and also cash payment amounting Rs.1434/- and Rs. 3866/- were made to your Bajaj Finance representative vide receipt No. 2933767 dated 04 Mar 12 and receipt No. 2933769 dated 04 Apr 12 (Copy enclosed) 4. The details payment made to your company through ECS and cash are as follows . (Original cash receipt given by your company representative and Bank statement enclosed for your ready reference). ICICI Bank (THROUGH ECS SYSTEM) (a) Rs.5059/- debited through ECS on 05 Jan 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]ICICIbankstatement enclosed (b) Rs.5059/- debited through ECS on 05 Feb 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) (c) Rs.5059/- debited through ECS on 05 Mar 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) Total payment made through ECS ICICI bank account Rs.15177/-

Hi, Loan account no ; L2WBAN00738401 Please contact concern person after checking below Further to discussion with you last month, As informed wanted to change my communication and Bank details so, I contacted to Kasturba road branch At that time your branch is moving to Bannergatta road. Someone from your company told to go to Bannergatta road branch, If I go to Bannergatta branch they told me to call customer care and update the details, there is no proper application given to me. later called to Bajaj Finance customer care Mumbai and updated my change of address and Account no. but again not been updated back, than after few days some of your executive called only for EMI Amounts, but no one has contacted change of address and communication They were coming to my new place and collecting Amount every month and giving the mobile attached machine bills, but that bills were erasing within a day time so delicate bills even with them also writing my address but it was not updated. Since i have already paid all the EMI"S as your executive collecting it, but 3 to 4 Emi’s are not updated in my loan account. Since we were from poor background as a student am pursuing my full time master degree and meantime I was doing full time Job paying for fees I may not able to come to your office that time. since I contacted Branch last time they started negotiating for settlement. They were not allowing us to talk to concerned manager, so branch executive will going to manager coming with some negotiate amount and meantime they were asking 4000 or 5000 bribery for lesser settlement. Sometimes even I got threatening calls also from your company………… These all matters have been communicated to you earlier. I am here by ready to pay only balance Emi’s don’t want to make delay again, since bouncing charges everything happened because of improper documentation of communication address and Account no. kindly get me No Due certificate along with clearing cibil report otherwise please let me know the email address of concerned person Narendra.T Mobile:[protected] Bangalore

My name is MANI, I bought one 32” Samsung LED in Dec-2013 from Naveen Electronics, Model Town, Delhi around 23, 900/- on that time I paid 7, 500/- cash down and rest convert in to EMI ( 15, 000/- x 8 EMI ), which will be auto debit from my SBI bank account on every first week of the month. All things going on smoothly till date. Today e.i. 17.11.2014 I got a call from a executive of Bajaj finserv person called Mr. S K Goyal who asked me for some unpaid dues. Meanwhile I checking my bank A/c statement I was shocked to see that there is deduction of Rs. 1035/- every month plus some more extra amount, I went through the website of bajajfinservlending, and found a product as “ BALIC PREMIUM CD LOAN “ No. (401BAL[protected]. I was not informed anything about this Insurance at the time of taking loan. I was also not informed about this extra cost being added in my EMI. You are advised Please clarify this and refund me all this extra amount i.e. 1035/- x 6 = 6210/- + 840/- = 7050/- total in my SBI account otherwise I will be forced to take you to consumer court for this fraud. Regards, MANI +91-[protected]

Hi, I had applied for loan with Bajaj Finance in Bangalore and after Loan approval they tried to cross sell the 3 different products including insurance, credit card and Fitness report and when I refused to buy those products and asked them to reduce the insurance amount, they forcefully cancelled my disbursment of loan with out discussing. I am ok with cancellation, but i want everyone who plans to apply for loan to be carfull about Bajaj Finace Cross selling.

Dear Sir, I took 3 Loans from Bajaj Finance. 1.Consumer Durable : It is completed 2.Consumer Durable : It is also completed 3: CROSS SELL PERSONAL LOAN : 4000PL00350789 I have taken this person loan of Rs.41000/- from this Bajaj Finance for an interest rate of 41.56 % for the tenure of 36 Months. I have already completed 24 Months by paying Rs. 2010/- per month and pending with more 12 months. My EMI due date is on 5th of every month. I have been paying this without missing any month EMI. As i have changed my job in the month of May. I am not getting my salary on time and it is getting delay in paying the EMI. Every month i am receiving calls from Bajaj Finance from : [protected] Many times i have told them that i will pay the amount on Friday. But still daily morning 4 times and evening 4 times i am getting calls from them. Some times they are responding to the call. Some times they will call and disconnect. Its a harrasment to me. Need some one intervention in getting this addressed. Regards, Lal K George [protected] / [protected]

Hi there, I have applied for a Personal Loan for amount 6.25L. Loan processing has been done & the disbursement date was 31st Oct 2014, but I didn't receive the DD as of date. Your staff is least bothered to atleast inform the status of the DD. They call 100 times before the loan gets processed. This is not expected from your bank. I heard a lot about your bank's goodwill so I applied for PL...but that doesn't look like. Please look into it as soon as possible. Thanks Sumanth Joseph [protected]

Dear respective i would like to inform you. My name is tanmay sarkar i have a tv loan in your company my loan account no is 4100cd00024891 iam paid all the amount in cash however i have not received nos and other thing is that without inform me your executive sell me insurance and now the amount to insurance is to high so kindly look at once in this case otherwise ibound to take a serious actions agiants this

dear sir, i rishu jain. i have a CD loan with bajaj finserv. i already paid 5 emis of my loan.(statement of my account attached)but suddenly bajaj started a new loan of same amount. take some necessary action otherwise i will take legal action on bajaj finserv. regards rishu jain [protected]

Dear Team, I have been receiving calls from some SI Tareek Ahmed from Dwarka [protected] and saying that he has some notice from High court for impounding what ever is available for the worth of 1, 10, 000 and notice for the same was served to me on 04/10/2014, which i have never received and he gave me the no. of some lawyer Mahesh Kumar Wagan [protected] and he is telling to pay this amount immediately else legal will take place. When i have not received and complaint from bajaj how can they take action and there is not SI in dwaka in the same name. If this is fraud i am going to take action against this for Harassment. Else get in touch i a nicer way for payment and take payment.

I have made a part payment of Rs.100000 on 3rd Nov 2014, but the SOA /Repayment schedule are not updated with the part payment details. Since I had very urgent requirement to go for another loan, I wanted to Pre-Close this loan. I have sent couple of emails to [protected]@bajajfinserv.in and called your toll free number multiple times, but no one is responding. Also, the toll free number is not working. Brainless - call center you ask one and they replay on some thing else. No response from Grievance team. All you get is standard Automated replay for 24 to 48 hrs resolution time... I have attached email correspondence.

Hi, I have made a part payment of Rs.105000 on 31st October 2014, but the SOA /Repayment schedule are not updated with the part payment details. I have sent couple of emails to [protected]@bajajfinserv.in and called your toll free number multiple times, but no one is responding. Also, the toll free numebr is not working. Can you please look into this ?My A/C no 404SAL03028254

hi, my name is vasu, every time i got SMS that your eligible for personal loan amount is Rs.76000 from your Co., But I want know what is the rate of interest, what is the amount of EMI and how to apply for that loan. Please send the all details for that loan to [protected]@yahoo.com as early as possible

I had applied loan with Bajaj Finance LTD but got rejectedbecause of Bajaj poor system maintenance . My EMI Start Data MY EMI END Data 15-Aug-05 15-Jul-08 But I had cleared all my EMI’s in 2007 onlybut even though my loan number has gone to Written off. Please advise whatmistake I did by making advance payment to Bajaj finance Ltd & Closed?

Dear Team, My contract no is 4050Pl00197358. In 2011, I got a call saying that are you in need of money and I was looking for an educational loan of 1, 00, 000. The sales guy deposited money in my account was 96, 000 . I was never told about any processing fees as such. I never realised this until 2014 when I had finished paying 30 of 36 instalments. I was communicated that interest rate will be 18% yearly. However, If I calculate the amount that I have paid on the basis of sum I received (96000 vs. your latest communication sent to me which shows 1, 03, 000) I am being charged close to c.3.2% interest on monthly basis. The amount I have already paid is 137, 310 vs. amount I received of 96, 000 I would also like to let you know that I have never received any principal or amortisation schedule from you. Apart from being cheated. I am also being harassed by you third party recovery agents. I did communicate the above message to them in April 2014 when they came to me, but I presume this has not reached you ( I have a copy of the same). In the latest round of mental harassment, they have called all my neighbours and asked them where I am. They have called 50 times at least on one particular day to 2 of my neighbours. To add that I have got a call from someone supposedly from Delhi police. We have registered a police complaint with respect to harassment. I am planning to file a PIL with respect to the process and procedure that is taken with respect to disbursement of Loan, communication policy, recovery policy. Can you please look into the matter?

DEAR SIR / MADUM I HAVE PURCHASE ONE SAMSUNG LED FROM CROMA STORE ON EMI BASIS ON 28-10-14 YOUR PERSON CALL ME & GAVE INSURANCE POLICY DETAILS BUT I TOLD HIM I AM NOT INTERESTED NOW BUT NOW I GOT ONE MAIL & IN THAT MAIL MENTIONED THAT INSURANCE EMI WILL DEDUCT WITHOUT MY PERMISSION AND WITHOUT ANY ACKNOWLEDGMENT SO INT MY RQUEST DONT DEDUCT MY INSURANCE EMI OTHERWISE I HAVE GO TO CONSUMER COURT I HAVE SENDED YOU THAT MAIL COPY

I m jatin chhabra.i have mobile shop. mujhe bajaj finance k vajah se bahut loss ho raha hai kyoki hamari city yamuna nagar or jagadhri me bahut se tv, lcd, fridge, wasing machine wale mobile ko 0% par finiance kr dete hai jiski wajah se aaj hum jaise bahut se shopkeppers ko loss ho raha hai meri ap se hath jodkr winti hai ke mobile ka finanse band kiya jaye.or ye tv lcd bechne wale shopkepar apne coustomar ko yah kah dete hai ki coumpany se phn aaye to unhe bta dena k hamne tv lcd fridge etc. liya hai. isme unki shop pr bathe bajaj coumpany ke ladke bhi shamil hote hai. shopkeppars list jo mobile finance karte hai EKAS PATEL, RK TV, GARG MOTORS, WEB STUDIO, ARUN ELECTRONICS OR BHI bahut shops hai jinho ne kuch bade mobile walo ke sath apni setting kr rakhi hai jinke mujhe address pata hai. MY CONTACT NO IS [protected] MY EMAIL ID IS JATINCHHABRA.[protected]@GMAIL.COM

Hello Team, I am getting repeated calls from Delhi Inspector named NagRaj ([protected]), Ajay Rawat ([protected]) asking me to get in touch with Rk.Sharma (Delhi High court advocate). They are talking about some loan from bajaj finance company where some other person (Ayan Das) is the loan holder and I am the guarantor of the same. They also claimed that I have my signature on all the documents and if I won't pay they will issue an arrest warrant against me. Today also I received the same phone call. As far my knowledge goes I never signed this type of documents. May I know what is happening ? This is full of mental torture to me and I am getting more stress on this. I want an immediate solution on this and else I will file a complaint against Bajaj Finance. Hope you people will take care of this and make sure I won't receive this type of phone calls in future. Thanks

I have taken personal from Bajaj and I have done the part payments and it is not reflection my account. i have been chasing with Bajaj and send couple mails to Bajaj finance but no reply. I have provided my bank statement and all other details but no use. Could you please help us to. Loan account no: 404SOL03456764.