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Bajaj Finance Complaints & Reviews

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Updated: Jul 17, 2025
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K
Kodi Man
Nov 12, 2020
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Bajaj Finserv loan account number: 566ECFFU439421

Email: [protected]@gmail.com

Sir,
I cleared all the pending due amount on time but still I'm getting calls that i didn't paid one emi.

I visited the bajaj branch office and explain the situation with total payment history. The cashier file a complaint their check the totals and after tallying everything their raised a complaint from their side.

Complaint number is SR43103635

This complaint was closed by saying one EMI is still pending. Again i visited branch office this time i had conversation with branch manager

Branch manager has tallied the totals and after doing adding total amount one by one, their told me that everything is cleared and their raised a complaint ...

Complaint number is SR43801042

This one also closed by saying one EMI is pending.

I visited branch office again their raised complaint.

When branch manager raising a complaint quoting that customer paid total due your banking executive's without verifying closing the ticket it conveying that branch manager did wrong calculation. He is branch manager not a school student.

I will attach the excel sheet which have total payment history with dates kindly go through it i attached explanation also .
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    Meera Balasubramanian
    Nov 12, 2020
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    I noticed that in my sbi account statement rs 117/- was debited towards cmp mandate bajaj finance. I would like to inform that on aug-2019 i purchase mobile under 6 months emi scheme and and i paid last emi in feb-2020 after 6 months of settling the emis and all. Again bajaj finance deducted the amount of rs 117/-with any information. Because of loan we provide you all our bank details its doesn't mean that when ever you want you can make online transaction. So i request with bajaj team not make such type of transaction with informing to customer by call or email. Now i feel that bajaj finance also not secure for providing bank details.
    And It is not right we are struggling with jobs due to lock down no salaries or may be half salary with which it is not possible to run a family and these people are deducting as they wish without even informing to the customer. Nach mandate given by a customer is not your private property that when you feel you can deduct amount. Please refund the amount back at any cost. Single penny is very important for us at this time.
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      VarMM
      Nov 12, 2020
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      Hi,

      There is no EMI pending from my side. But still 9289 Rs are deducted on 10th November 2020 from my kotak bank account which is linked to the Bajaj finance.

      Please resolve this issue and refund the amount as early as possible.

      For your reference, I am attaching the screenshot of my bank account details.
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        A
        Anish789
        from Powai, Maharashtra
        Nov 11, 2020
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        Address: Gohana Road Panipat-132103,Haryana

        While everyone is aware of the moratorium period grace of 3 months, bajaj has come up a new rule of deducting balance the way they can. For what an amount of rs 900?has been deducted from my account on 9/11/2020 and i had raised a complaint to them as well. It is not right we are struggling with jobs due to lock down no salaries or may be half salary with which it is not possible to run a family and these people are deducting as they wish without even informing to the customer. Nach mandate given by a customer is not your private property that when you feel you can deduct amount. Please refund the amount back
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          K
          khans angel sam
          from Hyderabad, Telangana
          Nov 10, 2020
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          Address: Hyderabad

          Amount was debited in my account 707 rupees I don't know.. Why Bajaj finserv are deducting.. I have paid all emis on time. But why the Bajaj finserv is deducting my amount.. I request you plz refund my amount ASAP.
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            D
            Durgaprasad Kanakala
            Nov 10, 2020
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            Address: Visakhapatnam, Andhra Pradesh,

            Today I am received a message from SBI, that 1180rs as CMP MANDATE OF BAJAJ FINSERV, with out any information. Please do needful.
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              H
              Harshmanjhi
              from Powai, Maharashtra
              Nov 10, 2020
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              Today Bajaj finance dedicated 1180 rupees from my SBI account fir cmp mandate. I paid all my emi on time and close the loan 7 months before and they deducted money without informing me. They don’t have any right to deduct my money without my permission.I want my money refunded as soon as possible
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                A
                Ashley Bernad
                Nov 9, 2020
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                Address: Bajaj finance Pvt ltd, 4th - 6th floor, DD trade tower, Kapoor kathrikadavu road, Kaloor, Ernakulam-682017, kerala

                We are struggling to leave during this Corona pandemic period, I lost my job since may 2020. I have taken moratorium till September 2020. After moratorium still I am paying Bajaj finance EMI with out any dues.
                bajaj has come up a new rule of deducting balance the way they can whith out informing customer. For what an amount of rs 800?- has been deducted from my account today. It is not right we are struggling with job lost due Corona Pandemic, it is not possible to run a family and these people are deducting as they wish without even informing to the customer. Nach mandate given by a customer is not your private property that when you feel you can deduct amount. Please refund the amount back at any cost. Single penny is very important for us at this time.
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                  N
                  narendra nath maity
                  Nov 9, 2020
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                  Rs707 deducted (Owing to cmp mandate) from my bank account by bajaj finance on 09 Nov, 2020.
                  Three nos. of loans were running against my ID, one of which closed in this month after receiving the due emi on 02/11/2020 properly. Other two is running and deducing emi(s) on due date properly without any delay. Then for what the amount debited from my account?
                  At this time we are struggling with jobs due to this pandemic no salaries or maybe a half salary with, which it is not possible to run a family and bajaj finance deducting money as they wish without a reason or even informing the customer.

                  I have attached the screenshot of the debited amount. Please refund the amount back at any cost. Every single penny is important for us this time.
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                    A
                    Aman.parihar
                    Nov 6, 2020
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                    Address: Guna mp

                    Sir/mam
                    Respectfully i want to say that i have a loan with the respective bajaj finserv details are as follows -
                    Loan account number 484RDDFW259073
                    Mobile number [protected]
                    Sir i have bought a mobile phone samsung a50s with loan from bajaj finserv. Emi was staring from 2 April 2020 but due to corona pandemic i applied for moratorium process for april and may and then it extended from june to august but i paid emi of june rest all months were in moratorium period but then due to late payment of emi in the moth of September and october they charged bounce charges which visible in loan statement and it was 4626 with emi of November month. But on today bajaj finserv deducted amount of 586 rupees and 413 rupees from my bank account, i am attaching the statement of my bank account but the problem is not they deducted the amount but they didn't even settled it in my loan account and my charges of loan are still the same as it was before they deducted my money from my bank account so i want to know what they did with my money. Thankyou.
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                      K
                      Kushal Chaware
                      Nov 6, 2020
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                      Address: Bajaj finance vimannagar pune

                      Bajaj finance Pune vimannagar office
                      daily call me 3-4 times a day for pre-approved loan offer from last 6 months even after saying them I don't want it...it causes mental irritation and distrubance to my important work and it has distrubed my life...please help me discontinue this ...
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                        A
                        Anand Ritu
                        Nov 4, 2020
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                        I bought a product from Flipkart using bajaj EMI card and CPP TELEBONDING was forcefully activated even though I directly refused for that. My CPP TELEBONDING membership number is IAA467987
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                          A
                          Ashwin Nagare
                          Nov 4, 2020
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                          Address: SATARA PARISAR BEED BY PASS AURANGABAD

                          Dear team please help to cancellation below bajaj finserv extended warranty

                          lan no :- 417BEWGH101683
                          mobile no :- [protected]
                          name :- harikisan bangar
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                            S
                            singhneelam.nid
                            from Noida, Uttar Pradesh
                            Nov 4, 2020
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                            117 was debited from my account for no reason. What is it about and why wasnt I informed?
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                              A
                              a d narayan
                              Nov 3, 2020
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                              I am A D Narayan, mobile no [protected], Bazaz Fin Card No [protected], address F 704 Jal Vayu Towers, Lower Tank Bund, Hyderabad 500080. The card was valid from 03/2013 to 03/2018. I purchased TV through Bazaz Finance in 2012 and cleared all EMIs in one year. After that an annual fee of rs 117 is being deducted from my account each year. I do not know how this started. It was never mentioned while taking the facility. I have not taken any loan after that. It is requested to stop the deduction from my account immediately. It is known as BFL EMI network card.
                              Bajaj Finance is deducting 117 rs. Every year after my loan has completed with them. They are doing it illegally from 2 years. Send my money back asap
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                                P
                                prajaktaotavakar
                                Nov 2, 2020
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                                Address: Counter of Bajaj Finance located at Snehanjali Showroom (1-5 Pushpa Plaza, Opp Railway Station, Manvelpada Road, Virar East)

                                I, Prajakta Prasad Otavakar, would like to inform you that on 27th July 2019, we visited Snehanjali in (1-5 Pushpa Plaza, Opp Railway Station, Manvelpada Road, Virar East) and were purchased

                                1. Whirlpool refrigerator (Salesman Mr. Pravin Harishchandra Khedekar)

                                2. LG Washing machine (Salesman Mr. Manish Omkar Mishra)

                                3. Samsung LED Television (Salesman Mr. Amit Prabhansh Tiwari)

                                3 items as above. We had taken a loan from Bajaj Finance whose counter is located in Snehanjali ( (1-5 Pushpa Plaza, Opp Railway Station, Manvelpada Road, Virar East). The loan has been repaid within the stipulated time on 2nd April 2020 as per the installment demanded by them. Bajaj Finance has also issued NO DUES CERTIFICATE after repaying the loan.

                                In spite of this, on 30th August 2020, we have received a message that I had taken a loan of Rs. 15, 630 / - from Bajaj Finance on my mobile at 7:52 pm.

                                Immediately, I visited Snehanjali in Virar East (address Same as Above) and visited the counter of Bajaj Finance. When inquired about the message received from Bajaj Finance to Ms, Payal, she told us that they had started the loan as we had some balance of the previous loan (we were not given any idea about this) and left without giving any details.

                                From this I would like to point out to you that even though I have Bajaj Finance's card and my identity cards with me, I am unknowingly trying to deceive by pretending that Godrej Freeze has been sold to me by Bajaj Finance.

                                I have not been informed by Bajaj Finance that I have any previous debt balance in my name and they are trying to impose another debt on me by misusing my card without my knowledge.

                                Since October 3, 2020, I have been constantly trying to harass by Bajaj Finance by calling and texting for non-borrowing.

                                Three to four times, the recovery agent (Mr. Suresh) was sent home to recover the loan. At that time we told Mr. Suresh that we have not taken any such loan and show the documents signed by me for that loan, as well as the documents of where Godrej's fridge mentioned in the loan was delivered. Then he showed us a photo of a woman and told us that she had taken the fridge in your name.

                                From this I would like to point out to you that, according to the Ms.Payal employee of Bajaj Finance, this loan has been opened to recover some amount of our previous loan’s due. And according to Mr. Suresh Recovery staff, a woman has taken this loan in my name.

                                In this way, there is a difference of statement between both of them and we have been deceived.

                                When we traced that woman by ourselves who took the loan, we found out that she had given her identity card in the month of August 2020 and had taken a fridge from Snehanjali shop (Virar East) (Address same as Above) she has also taken a loan from Bajaj Finance and paid almost 5 installments.

                                Despite this, Bajaj Finance Company is trying to extort money and harass us by misusing the woman's photo.

                                So when we took that woman to Snehanjali shop and asked Ms. Payal about the matter, Payal said that it was done by our BACK OFFICE. Saying so, she refused to answer any questions.

                                I urge you to take appropriate action against Bajaj Finance and Snehanjali (1-5 Pushpa Plaza, Opp Railway Station, Manvelpada Road, Virar East) for investigating the deception and mental harassment of mine and that woman.

                                According to Payal, if we have some outstanding balance, why didn't the Bajaj Finance staff give us prior notice? They are also trying to force me mentally and financially by breaking the security system of my Bajaj Finance card which is with me, forcing a new debt in my name and doing the serious crime of damaging my CIBIL Record. I should be compensated for the inconvenience done by Bajaj Finance and fake loan account should be close as early as possible.

                                I hope I get justice as soon as possible

                                Thanks,
                                Prajakta Otavakar

                                NOTE:- Attaching herewith Loan Repayment Statement and NO DUES CERTIFICATES of three loan availed by me
                                +6 photos
                                Nov 03, 2020
                                Updated by prajaktaotavakar
                                Dear Sir/Madam,
                                I, Mrs. Prajakta Prasad Otavakar, would like to inform you that on 27th July 2019, I visited Snehanjali located at 1-5 Pushpa Plaza, Opp. Railway Station, Manvelpada Road, Virar East, and purchased three products given below.

                                1. Whirlpool refrigerator (Salesman - Mr. Pravin Harishchandra Khedekar)
                                2. LG Washing machine (Salesman - Mr. Manish Omkar Mishra)
                                3. Samsung LED Television (Salesman - Mr. Amit Prabhansh Tiwari)

                                The items purchased were financed (loan) by Bajaj Finance whose service desk is located in Snehanjali (1-5 Pushpa Plaza, Opp. Railway Station, Manvelpada Road, Virar East). I have repaid this loan amount within the stipulated time i.e. on 2nd April 2020. Bajaj Finance has also issued me NO DUES CERTIFICATE against the same loan.

                                Later, at 7:52 pm on 30th August 2020, I received a message on my cell phone that I have taken a loan of Rs. 15, 630 / - from Bajaj Finance.

                                Immediately, I visited Virar East Snehanjali branch (address Same as Above) and visited the service desk of Bajaj Finance and inquired about the message received on my cell phone. Ms. Payal from Bajaj Finance informed me that they have started a new loan as I have some balance left of the previous loan (this was never informed to me) and she left the premises saying it's closing time without giving me any further details.

                                Since 3rd October, 2020, I am constantly being harassed by Bajaj Finance associates by calling, texting and by visiting my residential apartment for not paying the new loan.

                                Around four times, the recovery agent (Mr. Suresh) was sent to my residential address for recovering the new loan amount and every time I informed him that I have not taken any such loan. Finally, I asked him to show me the proof of the product (Godrej refrigerator) being delivered to my residential address and the loan document having my signature. Then he mentioned that the product was purchased by a woman on my name and showed us (me and my husband) the photograph of her.

                                We traced the woman by ourselves and found out that she had taken a loan from Bajaj Finance for Godrej refrigerator and 5 installments were paid on time. She informed us that her identity card photocopy was taken as a proof for the loan in the month of August 2020 at Virar East Snehanjali Branch. We visited the Virar East Snehanjali branch with her and asked Bajaj Finance Associate Ms. Payal about this issue. Ms Payal informed us that this is a BACK OFFICE issue and refused to answer any further questions.

                                I would like to highlight the following things about this issue.
                                1. As per Bajaj Finance system, the new loan started on my name is for purchasing Godrej refrigerator.
                                2. As per Bajaj Finance associate (Ms Payal) the new loan is for my previous debt or due.
                                3. As per Mr. Suresh Recovery staff, a woman has taken this loan in my name.
                                4. I never purchased a Godrej refrigerator from Snehanjali or any other store and yet the claim has been put on my name.
                                5. I was never informed by Bajaj Finance for having any previous debt balance.
                                Highlighted points state that there is a difference of statement between both of Bajaj Finance employees. This proves Bajaj Finance is trying to deceive me and trying to get the money for the product which was never sold to me.
                                I request you to take strict action against Bajaj Finance and Virar East Snehanjali Branch staff for misusing my card details, creating fake loan account on my name, damaging my CIBIL record and for mentally harassing me and my family.
                                I should be compensated for all the inconvenience caused by Bajaj Finance staff and the fake loan account should be closed as soon as possible.
                                I hope I get justice as soon as possible.

                                Thanks,
                                Prajakta Otavakar
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                                  प्राजक्ता प्रसाद ओटवकर
                                  Nov 2, 2020
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                                  Misuse and Break the security system of my Bajaj Finance card by Bajaj Finance

                                  Address: Counter of Bajaj Finance located in Snehanjali shop, 1-5 Pushpa Plaza, Opp Railway Station, Manvelpada Road, Virar East

                                  I, Prajakta Prasad Otavakar, would like to inform you that on 27th July 2019, we visited Snehanjali in (1-5 Pushpa Plaza, Opp Railway Station, Manvelpada Road, Virar East) and were purchased

                                  1. Whirlpool refrigerator (Salesman Mr. Pravin Harishchandra Khedekar)

                                  2. LG Washing machine (Salesman Mr. Manish Omkar Mishra)

                                  3. Samsung LED Television (Salesman Mr. Amit Prabhansh Tiwari)

                                  3...
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                                  Gagandeep786
                                  Nov 1, 2020
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                                  I want to cancel my CPP telebranding rural loan my loan account number is 24CETRGI334538 plz stop it quickly .I request Bajaj Finserv Ltd. to cancel this urgently bcoz I don't want this CPP telebranding rural loan
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                                    K
                                    Kuldeep singh chouhan
                                    from Udaipur, Rajasthan
                                    Oct 31, 2020
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                                    Address: 3rd floor raj tower 222/21 above axix bank 40 saheli marg panchwati Udaipur Rajasthan 313001

                                    श्रीमान मैंने बजाज फाइनेंस कंपनी से फाइनेंस पर एक रेफ्रिजरेटर खरीदा था जिसकी कीमत लगभग ₹25000 थी जिसकी सभी EMI मैंने चुका दी गई है जिसका not due मेरे पास है इसके पश्चात भी बजाज फाइनेंस कंपनी मेरा EMI कार्ड ब्लॉक कर दिया है उसका कार्ड नंबर [protected] ऑफिस जाने पर कोई भी सही से जवाब नहीं दिया जाता है।Notdue की रिसिप्ट साथ में संलग्न कर रहा हूं अतः आपसे निवेदन है कि मेरा EMI card अनब्लॉक करने का आदेश करावे
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                                      New Man
                                      Oct 31, 2020
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                                      Dears,

                                      I came to my noticed that in my sbi account statement rs 117/- was debited towards cmp mandate bajaj finance. I have paid all my EMI on time and don't have any pending loans and EMI. On what basis bajaj finance deducted the amount of rs 117/-without my knowledge. It is a case of cyber crime if someone deducted amount from account holder without his/her permission. During loan I provide you all my bank details it doesn't mean that when ever you want you can make online transaction. So i request to bajaj team not make such type of transaction without informing to their esteemed customers. Also i feel that bajaj finance is not secure for providing bank details.
                                      My humble request with Bajaj finance that don't loose your customer for this kind of mistakes.
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