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Bajaj Finance Complaints & Reviews

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Updated: Nov 4, 2025
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A
a d narayan
Nov 3, 2020
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I am A D Narayan, mobile no [protected], Bazaz Fin Card No [protected], address F 704 Jal Vayu Towers, Lower Tank Bund, Hyderabad 500080. The card was valid from 03/2013 to 03/2018. I purchased TV through Bazaz Finance in 2012 and cleared all EMIs in one year. After that an annual fee of rs 117 is being deducted from my account each year. I do not know how this started. It was never mentioned while taking the facility. I have not taken any loan after that. It is requested to stop the deduction from my account immediately. It is known as BFL EMI network card.
Bajaj Finance is deducting 117 rs. Every year after my loan has completed with them. They are doing it illegally from 2 years. Send my money back asap
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    prajaktaotavakar
    Nov 2, 2020
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    Address: Counter of Bajaj Finance located at Snehanjali Showroom (1-5 Pushpa Plaza, Opp Railway Station, Manvelpada Road, Virar East)

    I, Prajakta Prasad Otavakar, would like to inform you that on 27th July 2019, we visited Snehanjali in (1-5 Pushpa Plaza, Opp Railway Station, Manvelpada Road, Virar East) and were purchased

    1. Whirlpool refrigerator (Salesman Mr. Pravin Harishchandra Khedekar)

    2. LG Washing machine (Salesman Mr. Manish Omkar Mishra)

    3. Samsung LED Television (Salesman Mr. Amit Prabhansh Tiwari)

    3 items as above. We had taken a loan from Bajaj Finance whose counter is located in Snehanjali ( (1-5 Pushpa Plaza, Opp Railway Station, Manvelpada Road, Virar East). The loan has been repaid within the stipulated time on 2nd April 2020 as per the installment demanded by them. Bajaj Finance has also issued NO DUES CERTIFICATE after repaying the loan.

    In spite of this, on 30th August 2020, we have received a message that I had taken a loan of Rs. 15, 630 / - from Bajaj Finance on my mobile at 7:52 pm.

    Immediately, I visited Snehanjali in Virar East (address Same as Above) and visited the counter of Bajaj Finance. When inquired about the message received from Bajaj Finance to Ms, Payal, she told us that they had started the loan as we had some balance of the previous loan (we were not given any idea about this) and left without giving any details.

    From this I would like to point out to you that even though I have Bajaj Finance's card and my identity cards with me, I am unknowingly trying to deceive by pretending that Godrej Freeze has been sold to me by Bajaj Finance.

    I have not been informed by Bajaj Finance that I have any previous debt balance in my name and they are trying to impose another debt on me by misusing my card without my knowledge.

    Since October 3, 2020, I have been constantly trying to harass by Bajaj Finance by calling and texting for non-borrowing.

    Three to four times, the recovery agent (Mr. Suresh) was sent home to recover the loan. At that time we told Mr. Suresh that we have not taken any such loan and show the documents signed by me for that loan, as well as the documents of where Godrej's fridge mentioned in the loan was delivered. Then he showed us a photo of a woman and told us that she had taken the fridge in your name.

    From this I would like to point out to you that, according to the Ms.Payal employee of Bajaj Finance, this loan has been opened to recover some amount of our previous loan’s due. And according to Mr. Suresh Recovery staff, a woman has taken this loan in my name.

    In this way, there is a difference of statement between both of them and we have been deceived.

    When we traced that woman by ourselves who took the loan, we found out that she had given her identity card in the month of August 2020 and had taken a fridge from Snehanjali shop (Virar East) (Address same as Above) she has also taken a loan from Bajaj Finance and paid almost 5 installments.

    Despite this, Bajaj Finance Company is trying to extort money and harass us by misusing the woman's photo.

    So when we took that woman to Snehanjali shop and asked Ms. Payal about the matter, Payal said that it was done by our BACK OFFICE. Saying so, she refused to answer any questions.

    I urge you to take appropriate action against Bajaj Finance and Snehanjali (1-5 Pushpa Plaza, Opp Railway Station, Manvelpada Road, Virar East) for investigating the deception and mental harassment of mine and that woman.

    According to Payal, if we have some outstanding balance, why didn't the Bajaj Finance staff give us prior notice? They are also trying to force me mentally and financially by breaking the security system of my Bajaj Finance card which is with me, forcing a new debt in my name and doing the serious crime of damaging my CIBIL Record. I should be compensated for the inconvenience done by Bajaj Finance and fake loan account should be close as early as possible.

    I hope I get justice as soon as possible

    Thanks,
    Prajakta Otavakar

    NOTE:- Attaching herewith Loan Repayment Statement and NO DUES CERTIFICATES of three loan availed by me
    +6 photos
    Nov 03, 2020
    Updated by prajaktaotavakar
    Dear Sir/Madam,
    I, Mrs. Prajakta Prasad Otavakar, would like to inform you that on 27th July 2019, I visited Snehanjali located at 1-5 Pushpa Plaza, Opp. Railway Station, Manvelpada Road, Virar East, and purchased three products given below.

    1. Whirlpool refrigerator (Salesman - Mr. Pravin Harishchandra Khedekar)
    2. LG Washing machine (Salesman - Mr. Manish Omkar Mishra)
    3. Samsung LED Television (Salesman - Mr. Amit Prabhansh Tiwari)

    The items purchased were financed (loan) by Bajaj Finance whose service desk is located in Snehanjali (1-5 Pushpa Plaza, Opp. Railway Station, Manvelpada Road, Virar East). I have repaid this loan amount within the stipulated time i.e. on 2nd April 2020. Bajaj Finance has also issued me NO DUES CERTIFICATE against the same loan.

    Later, at 7:52 pm on 30th August 2020, I received a message on my cell phone that I have taken a loan of Rs. 15, 630 / - from Bajaj Finance.

    Immediately, I visited Virar East Snehanjali branch (address Same as Above) and visited the service desk of Bajaj Finance and inquired about the message received on my cell phone. Ms. Payal from Bajaj Finance informed me that they have started a new loan as I have some balance left of the previous loan (this was never informed to me) and she left the premises saying it's closing time without giving me any further details.

    Since 3rd October, 2020, I am constantly being harassed by Bajaj Finance associates by calling, texting and by visiting my residential apartment for not paying the new loan.

    Around four times, the recovery agent (Mr. Suresh) was sent to my residential address for recovering the new loan amount and every time I informed him that I have not taken any such loan. Finally, I asked him to show me the proof of the product (Godrej refrigerator) being delivered to my residential address and the loan document having my signature. Then he mentioned that the product was purchased by a woman on my name and showed us (me and my husband) the photograph of her.

    We traced the woman by ourselves and found out that she had taken a loan from Bajaj Finance for Godrej refrigerator and 5 installments were paid on time. She informed us that her identity card photocopy was taken as a proof for the loan in the month of August 2020 at Virar East Snehanjali Branch. We visited the Virar East Snehanjali branch with her and asked Bajaj Finance Associate Ms. Payal about this issue. Ms Payal informed us that this is a BACK OFFICE issue and refused to answer any further questions.

    I would like to highlight the following things about this issue.
    1. As per Bajaj Finance system, the new loan started on my name is for purchasing Godrej refrigerator.
    2. As per Bajaj Finance associate (Ms Payal) the new loan is for my previous debt or due.
    3. As per Mr. Suresh Recovery staff, a woman has taken this loan in my name.
    4. I never purchased a Godrej refrigerator from Snehanjali or any other store and yet the claim has been put on my name.
    5. I was never informed by Bajaj Finance for having any previous debt balance.
    Highlighted points state that there is a difference of statement between both of Bajaj Finance employees. This proves Bajaj Finance is trying to deceive me and trying to get the money for the product which was never sold to me.
    I request you to take strict action against Bajaj Finance and Virar East Snehanjali Branch staff for misusing my card details, creating fake loan account on my name, damaging my CIBIL record and for mentally harassing me and my family.
    I should be compensated for all the inconvenience caused by Bajaj Finance staff and the fake loan account should be closed as soon as possible.
    I hope I get justice as soon as possible.

    Thanks,
    Prajakta Otavakar
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      प्राजक्ता प्रसाद ओटवकर
      Nov 2, 2020
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      Misuse and Break the security system of my Bajaj Finance card by Bajaj Finance

      Address: Counter of Bajaj Finance located in Snehanjali shop, 1-5 Pushpa Plaza, Opp Railway Station, Manvelpada Road, Virar East

      I, Prajakta Prasad Otavakar, would like to inform you that on 27th July 2019, we visited Snehanjali in (1-5 Pushpa Plaza, Opp Railway Station, Manvelpada Road, Virar East) and were purchased

      1. Whirlpool refrigerator (Salesman Mr. Pravin Harishchandra Khedekar)

      2. LG Washing machine (Salesman Mr. Manish Omkar Mishra)

      3. Samsung LED Television (Salesman Mr. Amit Prabhansh Tiwari)

      3...
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      G
      Gagandeep786
      Nov 1, 2020
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      I want to cancel my CPP telebranding rural loan my loan account number is 24CETRGI334538 plz stop it quickly .I request Bajaj Finserv Ltd. to cancel this urgently bcoz I don't want this CPP telebranding rural loan
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        K
        Kuldeep singh chouhan
        from Udaipur, Rajasthan
        Oct 31, 2020
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        Address: 3rd floor raj tower 222/21 above axix bank 40 saheli marg panchwati Udaipur Rajasthan 313001

        श्रीमान मैंने बजाज फाइनेंस कंपनी से फाइनेंस पर एक रेफ्रिजरेटर खरीदा था जिसकी कीमत लगभग ₹25000 थी जिसकी सभी EMI मैंने चुका दी गई है जिसका not due मेरे पास है इसके पश्चात भी बजाज फाइनेंस कंपनी मेरा EMI कार्ड ब्लॉक कर दिया है उसका कार्ड नंबर [protected] ऑफिस जाने पर कोई भी सही से जवाब नहीं दिया जाता है।Notdue की रिसिप्ट साथ में संलग्न कर रहा हूं अतः आपसे निवेदन है कि मेरा EMI card अनब्लॉक करने का आदेश करावे
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          New Man
          Oct 31, 2020
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          Dears,

          I came to my noticed that in my sbi account statement rs 117/- was debited towards cmp mandate bajaj finance. I have paid all my EMI on time and don't have any pending loans and EMI. On what basis bajaj finance deducted the amount of rs 117/-without my knowledge. It is a case of cyber crime if someone deducted amount from account holder without his/her permission. During loan I provide you all my bank details it doesn't mean that when ever you want you can make online transaction. So i request to bajaj team not make such type of transaction without informing to their esteemed customers. Also i feel that bajaj finance is not secure for providing bank details.
          My humble request with Bajaj finance that don't loose your customer for this kind of mistakes.
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            gauresh gawas
            Oct 24, 2020
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            An amount of rupees 117 has been deducted from my SBI bank account without any notice. I would further complain to the Goa police in case my amount is not credited within 24 hours from now as a cyber crime.

            Gauresh Gawas
            Bicholim Goa
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              Mandeep7696
              Oct 24, 2020
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              Bajaj has come up a new rule of deducting balance the way they can. For what an amount of rs 117?- has been deducted from my account on 16-Oct-2020 and i had raised a complaint to them as well. It is not right we are struggling with jobs due to lock down no salaries or may be half salary with which it is not possible to run a family and these people are deducting as they wish without even informing to the customer. Nach mandate given by a customer is not your private property that when you feel you can deduct amount. Please refund the amount back at any cost. Single penny is very important for us at this time.
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                J
                Jyoti198688
                Oct 24, 2020
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                Address: Head office in Pune

                I took a loan Dec 2017 and paying 3628/- every month since Jan 2018 (First EMI) for 5 years
                I just took a loan of 1, 00, 000/-
                I thought it is an EMI consist of principal too just 15000/- was deducted from my principal amount since Jan 2018, They are charging only interest (27 months x 3628 =[protected]= 82956 approx), now during covid 19 crises, made an advance payment of April Month and later opted for moratorium, From august onwards, started payment again suddenly, When I saw the loan details, tenure increased from 60 months to 68 months that means approx 29000/- extra amount they are charging.
                No one is replying from their end and I am now frustrated. what to do.
                I lost my job, how to make payment also they are charging unnecessary interest.
                Please help and take strict action against them.
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                  Mintu Dutta
                  Oct 23, 2020
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                  Address: NIZARAPAR PATH, HENGRABARI, HOUSE NO. 12

                  My account has been debited by bajaj finserv limited worth Rs.707 today with giving any notice or confirmation. So, i would like to request for getting my money back as soon as possible.
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                    artabandhu Barik
                    Oct 23, 2020
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                    Rs. 1885 has been deducted from my bank account under CMP MANDATE DEBIT OF BAJAJ FINANCE LTD on 23/10/2020
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                      M
                      Oct 23, 2020
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                      Address: Manoj mishra vill-shahabari post -shahabari sangipur didst -pratapgarh up pin- 230503

                      Your employee was called me 23/10/2020 time 03:17pm
                      Num-[protected]
                      Misbehave to me
                      I ask how payment prosess
                      But she was not told me
                      And again misbehave me
                      Will you action
                      Or me (legal prosess)

                      Manoj mishra
                      Mo-[protected]
                      Up
                      +1 photos
                      Oct 23, 2020
                      Updated by [email protected]
                      Pls action to your employee
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                        Anjali nayak Nayak
                        Oct 21, 2020
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                        I am already facing financial crisis and am unable to pay also, please do refunde the deducted amount, which will be helpful for me.
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                          Vinod Balgi
                          Oct 19, 2020
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                          My name is Vinod Balgi. I was shocked to see Rs 117 deducted from my Saving bank account.
                          Though the amount is small its very shocking how Bajaj finance can deduct the amount without my knowledge as I do not have any existing loans with them.

                          The question is not of small amount but if same is deducted feom thousands of accounts it can become a big sum

                          Request the same needs to be investigated and stopped.

                          Regards,
                          Vinod Balgi
                          [protected]
                          [protected]@yahoo.com
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                            Saikatk3
                            Oct 19, 2020
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                            Hello sir,
                            I'm so frustrated to receive bajaj finance calls when i'm not interested for any type of loan. What i do.

                            Daily they called me from different numbers, i have blocked lot of numbers but still getting calls always from new number.

                            I assured them that i no need of any type loan. Sir please delete my contact no. From your call list. But they call again and again from different numbers.
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                              amit9205
                              from Powai, Maharashtra
                              Oct 18, 2020
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                              On 16/10/20 117 rupees was deducted from my account without any information. Message is showing "Debit CMP mandate debit Bajaj finance ltd"
                              How can Bajaj finance deduct this money as I did not purchase anything for last 2-3 years.
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                                Santosh Anil Patil
                                from Powai, Maharashtra
                                Oct 18, 2020
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                                Address: Kalyan

                                On 16th oct 2020, i got sms from bank (Your a/c has a debit by transfer of rs.117/-on 16th oct 2020.)
                                In next day when i update my passbook, , passbook entry shows"cmp mandate debit bajaj finance". When i asked that shopkeeper,
                                He approached that bajaj finance person and he said "this is ecs charges deducted by bank, , bank showing our name."

                                Actually i purchased washing machine last year Aug 2019 on loan basis (Bajaj finance), last installment deduced from my account on June 2020.

                                How dare to bajaj finance deducted this amount without informing. We can't trust on bajaj finance, , i feel that bajaj finance is also not secure for providing bank details. Refund me that debit amt rs.117/-
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                                  Maniraja Dhanapal
                                  Oct 18, 2020
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                                  Dears,

                                  I noticed that in my sbi account statement rs 117/- was debited towards cmp mandate bajaj finance on oct-2020. I would like to inform that on March 2017 i purchase air cooler under 12 months emi and I have paid all the emi on time and it has been closed successfully and now I am hitting this type of messages from bajaj finance . Again bajaj finance deducted the amount of rs 117/-with out any information. Because of loan we provide you all our bank details its doesn't mean that when ever you want you can make online transaction. So i request with bajaj team not make such type of transaction with informing to customer by call or email. Now i feel that bajaj finance also not secure for providing bank details.
                                  At the time of loan processing your representative need to inform all the details and they deducted the money for bajaj emi card also almost a year completed still i didn't get the emi card also.
                                  My humble request with bajaj finance customer keep hopes and faith in you. So kindly dont loose your customer for this kind of mistakes.
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                                    NAVEEN SAHA
                                    Oct 17, 2020
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                                    I got a text from my bank that bajaj finance ltd has made a unauthorized CMP MANDATE DEBIT of INR 117 from my account. I am a mere pensioner and every penny counts. How can I maintain security of my account if such things happens. Requesting bajaj finance to refund my balance or a case will be filed.
                                    My name is Ratan Chandra Saha.
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                                      Naveen@1312
                                      Oct 17, 2020
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                                      An amount of rs. 117 is deducted through ecs from my savings account of axis bank without any information. I don't have any outstanding amount with this company. I have an active purchase in the last year. I amount is not too big but I condemn the shady, cheap and unethical business practices by Bajaj finance . Please refund my amount, my Bajaj finance phone number :[protected]
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Hi, we regret the inconvenience caused. Please share us your registered contact details and we will get back at the earliest.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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