| Address: Head office in Pune |
I took a loan Dec 2017 and paying 3628/- every month since Jan 2018 (First EMI) for 5 years
I just took a loan of 1, 00, 000/-
I thought it is an EMI consist of principal too just 15000/- was deducted from my principal amount since Jan 2018, They are charging only interest (27 months x 3628 =[protected]= 82956 approx), now during covid 19 crises, made an advance payment of April Month and later opted for moratorium, From august onwards, started payment again suddenly, When I saw the loan details, tenure increased from 60 months to 68 months that means approx 29000/- extra amount they are charging.
No one is replying from their end and I am now frustrated. what to do.
I lost my job, how to make payment also they are charging unnecessary interest.
Please help and take strict action against them.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.