Bajaj Finance Complaints & Reviews

Respected sir vehicle no ka14ep0007 customer name:rajesh. R loan agreement no. L2ashi05032551 two wheeler adc ktm duke 390 few months back my vehical has been sceezed by mr. Gowtham last month i cleared my balance amount but my vehical not yet hand overed me and it's not looking before it looks the bike has been changed as i attached the pictures and they are using my bike when i was handoverd him odo is 26.000 but now it showing 31.000 something bajaj manager mr sunil is telling me to it's not my responsibility i have everything means records documents against finance please make it clear as soon as possible otherwise i will give the police complent against the bajaj finance and i will go to consumer court this is my no.[protected]

Hello.

I am ankita customer of bajaj from last 2-3 years.
I do have limit of 50000 in my bajaj card.

I got a text about personal loan so i applied for the same.

Every thing was good as i do have very good civil score.

So my application goan trough..

Then executive who should came for verifiaction made a issue.

He never try to came at my home address and not even made a call to me.

And mentioned that he is not able to get my address.

Kindly look in this and make it clear..

Let me help you with the details.

My account name : ankita
Mobile no : [protected]

Address: 73/4 samvid nagar kanadai road near deep traders.
Indore, mp
452016.

Agent no who should came for verification : [protected]

Location :- karjan, vadodara, gujarat
Vehicle detained :- bajaj discover bike
Date :- 8th august, 2019

While passing through avoce location and time, three stranger came suddenly in front of bike and claimed that they were from third party recovery consultant for bajaj finance and took my bike after filling one form which states there was three installments pending.
However, i have paid all installment completely. Photo id of that person is attached here.
I didn't understand, how the company can be so rude with their loyal customer or they give contract to third party recovery agenty which is actually worst and even don't hear customers view and just do whatever they want.
Such a kind of behaviour is not acceptable at all form bajaj finserv.
Photo i'd of that person is attached.

Dear sir,

Subject:- disturbance due to excessive telephonic calls from bajay finance services

I am getting many telephone calls on my official number. I have requested many time to the called do not distrube me but still i am getting calls from different numbers.

I am busy person in my official meetings and this calls are distributing me a lot.

Please stop disturbing me.

Vikramsinh mahida

Dear Wecare

Bajaj Finance Team

Subject :- Please Stop to ECS in My Account.

This is inform you that i was very upsaid for your services you every months deduction my account 295.00 rs.. for three time and i was close my all loan last 6 months...please deactivate ECS in my all loan and my account. this is all information in my loan no and my account...

1. Loan Account Number:- 4010CD34435187
2. Loan Account Number:- 4010CD42783419
3. Loan Account Number:- 4010CD56202880

Bank - State Bank of India
Account No- [protected]
Branch Name - KOHAT ENCLAVE PITAMPURA

.THIS IS FOR YOUR KIND INFORMATION PLEASE CHECK MY ACCOUNT STATEMENT

Note :- Please find the attached account statement

Thinking You
Harish Kumar

You bajaj finance people are really ruining the lives of people. I keep on getting calls from different numbers for advertising of your products loan, overdraft, policies etc. I dont want to get it any more. You people do not have right to call people unless they opt to know offers from you. Please un subscribe immediately from your list. My number [protected].

Please treat as a complain before
Thanks,
Jeevan

I have received a call regarding home/personal/business loan on my mobile from mobile no [protected] (Having profile picture of bajaj finance) and told me that are you interested on any home/persoal/business loan, i told yes in reply as i am looking for an business loan.

After that he asked for few documents like pan, light bill, aadhar and education certificates on mobile whatsap no [protected].

After few days got a call from different mobile no as that your loan is approved and send the approval letter over my whatsapp no and asking for depositing 1500 rs as processing fee in below account details:
Mr sarvesh grewal
Account no: [protected]
Sbi bank ifsc code: sbin0005700

And on further discussion i asked for office address before transferring the amount, he stated two different addresses first time he told me as :
Ganpati plaza, transport area, jaipur, rajasthan
And then below address is messaged:
Address: bajaj finance ltd., 5th floor, mangalam's ambition tower d-46-b, malan ka chauraha, agrasen circle, subhash marg, c scheme, jaipur, rajasthan 302001

And this is address of bajaj finserv office jaipur branch.

I am raising this concern to bajaj finserv as well that there brand value is also degraded with such fake rackets.

I have attached screenshot of my chat.

We apply for o. D. Facility from bajaj finance.
We confirm rate of interest 10.55 and charges are 1.55 on amount of 10 lack.
We alleready gave 10 lack (Notover cheque).
We get 5 lack amount and rate of interet 20% and other charges are 3 % allmost double.
Bajaj fin are fraud company.
Cheat with customers
We also complaint on emai -
Complaint number are - sr18302437.

Hello sir,
I have recently closed a loan account taken from bajaj finance on 30th july 2019. I got a confirmation from bajaj finance company that there won't be any emi deduction from my account. But even after that money got debited frommy account by stating that sbi has charged rs.295/- for failed mandate transaction for bajaj finance.
For details i have attached images, please refer and help me with this issue.

Thanks and regards,
Dinesh krishna mamilla,
Mob:[protected].
Mail: [protected]@gmail.com

Dear team,

Yesterday 06 aug 2019 i receive the call of pre-approved loan of rs.210000 from your company i enquired about loan details and interest the concern person while giving me details of roi and offeres he verify my personal details of pan card and bank details on phone i told me i just inquired i don't want any loan do don't transfer any amount without my confirmation he promised me and told me we r just login the case and send one link and loan docs to your mail i'd loan will be disbursed only when you send your confirmation on mail and on message. I was not giving any ok confirmation on mail and message but without my consent your concerned person or your company approved my loan of rs.210000 and transfer money in my indusind bank account.

Kindly reject this entry and reverse the amount. It's totally a big fraud to common person and with wrong confirmation instead of 11.26 % roi you disbursed this case at 20%roi.
So close this loan on immediate basis and reverse that payment even you can check your voice call details while communication with that concern person it's totally wrong and fraud kindly do the needful otherwise i have to go for further legal process.

Loan account 426pmtex515539 loan amount rs.210000

Thanks & regards,
Supriya mohini
[protected]

This is regarding my personal loan due to financial losses nd my father in law accident. So i was not able to pay last nd this month emi.. Nd he had called up bajaj finance people about same and had informed them about the same and had told them that it will be paid next month as this month it was not possible.. After informing also the recovery guys are troubling other relatives of ours for money and visiting their house instead of going to registered address. Nd recovery guys called me late night visited my home nd poke my family.. Nd he also used abuseing words.. So my all family very troubled
Nd he said warning calls... I m do any thing...
So i request plz stop this type of recovery guys..
Nd i request as soon as possible i deposite u r amount..
My loan no;.419pmt95856823

I want you to kindly cancel the extended warranty of my microwave as i do not want any extended warranty for the product and the extra amount that has been deducted from my account should be adjusted in the next emi instalment..
My problem should be solved as soon as possible as i am very disappointed by your service.

Thanking. You
Ayushree sood

I didnt got any proper response from the customer care team and grievance team, so i requesting you to please look into this issue which i m facing from past 3-4 months, after applying for home loan,

I was wondering that many of your senior management/leadership, are working as slaves for their area sales manger, they are blindly trusting them and customers are facing problems.

I already had conversation before applying for the home loan and what are my requirements, after getting commitment from the agent (Narender) and badri reddy (Area sales manager hyd_ameerpet location).

So far i got only 8 lakhs and that took almost 3-4 months and when i m asking for the final disbursement, you (Area sales manager) started making excuses,

Now i was wondering that, agent told me he gonaa charge 2-3% as commission for getting the approval for the home loan without any delay/inconveniences for disbursement in future, for that i have to pay to him commission, with whom he gonna share that commission amount i m not aware,

If i'm fail to pay them commission, then my loan disbursement will get stuck in middle, i agreed and paid 5000 (Google pay) as his commission amount and told later i will pay remaining amount. Once i will get full loan amount,

Later i come to know from customer care associate, that there is no need of pay commission to the agents and no one will ask for the same, the i decided not to pay them any commission amount,

Now i realised, what ever that agent told, had come true, it's india without paying commission, your work wont get completed. If it is govt office, i know i have to pay, but in private firm is also following the same, i didnt expected,

—

Municipality permission.

When i applied for the construction permission, i have applied for the g+1, first i will be competing ground floor with 16+ lakhs and later in future, i will go for the 1st floor construction

I have applied for g+1 permission, becxz fees which govt is charging same for g+1 or only ground construction,

You can check the construction plan, "which i have submitted is only for the ground floor only"

I request leadership team, please check the construction plan papers which i had submitted, that is only for ground floor permission planning..

Estimation copy

Estimation copy which shows 22-24 lakhs for completing the g+1, how you guys can say to complete g+1 construction just only for 16 lakhs and ec was made for completing ground floor work with 16 lakhs and also in the municipality permission planning, which i have submitted is only for ground floor. But i need 16 lakhs only, so that i can complete ground floor and remaining i will put from my pocket.

—

Here, i m not understanding, why the hell you are not disbursing full 16 lakhs amount into my account?

Your area sale manager is worried about increasing his sales number and always asking me to go for topup/personal loan.. Arey baba, if you are fail to be on your commitment, then y go for other services,

When i informed the customer care associate about there commitment, they are asking to me give the proof of there commitment, arey, where i can get the proof for their commitment, is it a court or police station, that you are asking me to get the proof or written emails?

—

I had personally visited your hyderabad_ameerpet office 3-4 times and explained area sale manger about my requirement/need and also send so many emails/escalated the issue, but i got only copy and pasted reply from the concerned team.

Upon getting the oral confirmation from badri, he told that if i did first floor slab only, he will get the approval for the full and final disbursement,

Trusting on this words, i completed first floor slab work and when i m requesting for the final disbursement, i m not getting any proper response from any one,

I want this issue to be get escalated on highest level, don't make fool to your customers, be customer obsessed, learn how to treat with customer from our company.

I request senior leadership to please look into this issue and arrange for the disbursement of my pending home loan on prioirty

Hope i will get positive response from your side,

Today i have received around 6 calls from bajaj finance. This is so disturbing to both myself and my colleagues near me. One call per day is acceptable. But spamming calls to a particular number is very unprofessional. Even truecaller has reported around 2000+ spam reports on all the 6 numbers.

Please don't repeat this in future. And don't lose the respect for your company's name by these activities.

I took 2 loans from bajaj finserv for my housing. Now i am doing part payments by transferring the money online to their account. Bajaj applies the money you transfer after 10 days or 15 day or some times after 20 days. They dont respond to mails nor their grievance cell works. This is a cheating company. Their customer service is extremely poor. I raised a complain with rbi as well but no use. All cheating. Dont go with bajaj finance.

My name is sreekanth. I can be reached on sreekanth. [protected]@gmail.com if you want to speak to me. Their website is not accessible outside india which means if you travel, you cannot access any information.

Dear Sir,
A lady called me to my number and using unparlimentory words from the mobile number which is [protected]. If I have any balance in your company, You have to take legal action. Please take care this complaint. She is telling me to do prostitution Business. I need immediate reply. After this complaint, I received a call from the company and asked me about my outstanding. I answered him that I have outstaning in your company. For that, can your people use unparlimentory words? Ask her to talk to me and ask me sorry.
With Regards,
Sudalaikumar M
[protected]
Madurai

Hello, i am akhtar ali s/o late mr. Babu khan, my address is 783, ram nagar, shastri nagar, jaipur-302016. I was offered a personal loan rs 70000 from bajaj finance in 2017 and i have taken i have 27 of total 36 emi of rs 3049 on time but due to some personal and financial reason i am not able to pay emis now and i have told all situations to the recovery team also i have never denied to pay emi i also told i wll pay very soon but not emidiate and i also request that i'll pay as soon as possible.. But bajaj finace send some recovery agents on my home in morning 7 am, i also told my condition to them that right now i don't have sufficient money for emi but they warned me and abused me and they misbehaving me with me say i'm bajaj finace and give emi now, i'm very afraid and mentaly disturbed and i'll try do something as i can but situation is not in my fever. I have already many problems with me personal financial as well please take action regarding this matter. I'm also thinking that i am going to police complaint on these matters and reported a complaint also that that kind annoying people, if anything wrong happen with me they are the responsible for them.

I was purchased two consumer items in my bajaj finance card which was merge in personal loan by giving offer with low roi.

After some time one emi was missed in 2nd april 19 and was paid in 4th april of rs. 1515 through mobile banking after the same i was get call from bajaj finance that your emi was not pain and you have to paid with penalties so i was again paid of rs 1964 on 9th april 19.

Then i was call to customer care and send so many emails for refund of rs. 1515 paid on 4th april 19 but solution was given by bajaj finance then i was keep trying to emails and call after some time of customers service provider from puma was received my call and informed all details me and told that your extra amount of rs 1515 is showing in my computer which will be adjusted in last emi on august 19 but things was not happen and the amount was deducted from my account.

I've all the evidence of phone calls record.

Kindly stopping repetitive calling for selling your financial services even though the people say 'no'. Even after requesting numerous times and saying no (I have lost the count now) none of your employees do the needful. On the top of that the calls come more than 8-10 times a day for the past 2 years. Take action or i am moving to consumer court for the unnecessary harassment.

I dont have a bajaj finserv/finance card

I am receiving calls stating that i purchased led tv and case filed against me.

Apart from my name or number they could not confirm any other details. I denied and disconnected the call

Today again i received call from [protected] and a person called shanti and she said she is calling from consumer case civil dept and gave the file number as 505 and asked me to contact [protected].

When i called and asked what was the issue, a north indian girl answered call and said for led tv purchase, amount has to paid so case has been filed.

Since the line was not clear, i called her from my other number but still she addressed me by my name, when i asked how did she know thats me? No answer from her.

While confirming my name, my initial was wrong. I said i dont have bajaj card and my initial also incorrect, she disconnected my call asking sorry. What should i do when i receive this call again?