"Hello sir, mein Bajaj Finance se xyz baat kar raha/rahi hun. Kya aapki koi loan requirement hai?" (Bajaj Finance Ltd. is the retail lending arm of Bajaj Finserv)
Kind sir/ ma'am, thanks for offering us money, but we have no requirement of any home or business loan. We even detest Credit Cards, and use them very sparingly. We say this straight, and unequivocally, that even if you are the last person on Earth who could give me a loan, if and when we most require it, we would still not entertain you. Why? Because we hate employees who have to stoop to such tactics as the representatives from Bajaj Finance have, calling and badgering clients roughly 300 times in the last 3 years.
We receive such calls every second day, sometimes even multiple calls (3~4 times) in the course of a day. These callous youth call at all random times; they do not regard the value of your time - you may be attending business meetings or talking to clients, or buried deep in some train of thought, when a cell phone ring brings you back. You think, this is an unknown number, perhaps it is important. Or perhaps inadvertently, your hand reaches down to your pocket, and you hear someone totally pointless, pitch you a crammed up speech about loans. Abridging Murphy's law, "Anyone who you least expect, or want, to hear from, will call you". And if you ever raise your voice at them, then you get promoted as a bad client, and henceforth you would become the subject matter of training given to every new girl and boy, hardening them to take flak.
After release of TrueCaller app, we hoped that these calls would stop - but they have not. Rather they have increased. This paradox can be explained by the fact that the call centers ask the employees to carry their own phones, and replace the SIM card every month or so. New SIM - new identity.
I had gotten my number registered in Do Not Disturb Registry by Airtel roughly 3 years back. The telemarketing calls had gotten less, but never stopped, during the first 3 months, but then they increased again. So much for DND!
There is another, business reason, for specifically refusing a loan. At present, we do not own a business (company) and thus have no equity available to spend. If we take even a dime of loan, our debt-to-equity ratio would become infinite, because the denominator is 0. This Debt/Equity Ratio is also termed as financial leverage, which for large auto-manufacturing companies who rely heavily on debt, must also remain under 2. A high debt/equity ratio generally means that a company has been aggressive in financing its growth with debt. Aggressive leveraging practices are often associated with high levels of risk. This may result in volatile earnings as a result of the additional interest expense.
Mr. Bajaj, we respected you a lot, still do. But you see, enough is enough. You need to streamline your managers to respect DND and a person's voice that he does not wish to be disturbed. We hope you hear us LOUD and CLEAR.
