Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2152
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2230
down
776

Phone:
Phone:
up
1326
down
581

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2152
Pending
0
Resolved
44
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance Complaints & Reviews

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Bajaj Finance — bank account not changed

 mnmehta_2000@yahoo.com on Oct 30, 2017
I have given application for change of my bank account well in time to bajaj finserve, ahmedabad office to the clerk at customer service desk along with mandate, id proof and cancelled check for bank details. The clerk has not given acknowledgement of the form submitted. I complained for the same for the matter but no response from bajaj till date. My complaint is as under -
After use of emi card for online purchase from flipcart i approached your ahmedabad office for change of my bank account with your prescribed mandate form duly filled and signed with cancelled bank check with my id....
Complaint comments  Read comments [2]Complaint category Banks

Bajaj Finance — receive phone call from bajaj finance 5-6 times daily offering loan

 Chakradhar Parua on Oct 29, 2017
Dear finance team,

Kindly, do not irritate me by calling 5-6 times in a day offering loan to me. I receive call from +91-140-xxxxxxx so i can't block as the numbers are different at every time.
I am not interested in any kind of loan.

Please delete my no. +91-[protected] from your database else i will be compelled to go to consumer court. Your kind help is much appreciated.

Thanks,
Chakradhar parua...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — elite card subscription

 mallika25 on Oct 29, 2017
My name is mallika and have been with bajaj finance for last 4 to 5 years and this is my customer id : 16178740, on september 12, 2017, mr. Amalraj, pandian contacted me and explained about elite card benefits and the fee for the same as 4777/-. I paid the amount 4777/- on the same day and got the confirmation from him via email that the amount has been received by bajaj and the card will be delivered in a week's time. Here the twist, from next day on wards he is not reachable and no response from him and i have not received any card till now today (29/10/2017). Also i have made several complaints...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — for generate agent code

 sikander soni on Oct 29, 2017
Sir
मै सिकंदर सोनी डिस्ट्रिक्ट राजस्थान तहसील संगरिया विपिओखरा खेड़ा से हूँ
मै 2 साल से banking finencial services दे रहा हूँ मै बजाज फाइनेंस में एजेंट के रूप में काम करना चाहता हूँ मोबाइल लाइन में कृपया करके जो भी requirment है बताइए
और एजेंट कोड जारी...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Bajaj Finance — repeated calls from various numbers

 mj18 on Oct 28, 2017
Bajaj finserv teams keep calling me from different numbers despite asking them not to call and registering as part of dnd.
It's either automated calls, or calls from agents or dsas and this occurs atleast 5-6 times a day.
This is an utter nuisance and intrusion of privacy, i request these be stopped immediately and prevent me from further harassment....
Complaint comments  Read comments [5]Complaint category Business & Finances

Bajaj Finance — stop unwanted calls for loan

 Srinivas8716 on Oct 28, 2017
You #, how many times shall i tell you that i don’t want loan. Most pathetic concern is i am getting ivrs calls daily and besides your representatives calling me. You bloody #, please stop calling. I don’t want any loan. Don’t make calls and delete my number from your directory. Never loose loyalty by making filthy stunts. Number - [protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — personal loan related

 Shakeek on Oct 27, 2017
Hey

This side is hasan shakeel i have loan in bajaj finance ltd. My loan number : - 4010pl029779 i received messages from bajaj finservlending they provide application vide id 6643332 but this is not working. I want my loan a/c details on my mobile & also mail id :juhishakeel7@gmail.com
[protected] it' is my phone number can u response me now

Thanking you
Hasan shakeel...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — block my bajaj card - reg [Resolved]

 Kuttypappu on Oct 27, 2017
Hello,

Grievance redressal team & we care team

This email is to inform you that i am holding a bajajfinserv emi card no. : [protected]. Recently my card is lost somewhere.
So, i would like to request you to please block my bajajfinserv emi card as soon as possible. Please inform me regarding block through my mobile no. [protected]. And kindly resend the new card as soon as possible.

Emi card no : [protected].

Regards
Chandrakanthan. N...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — unatho

 sukhdeep2587 on Oct 27, 2017
An amount of rs. 117 is deducted through ecs from my savings account of state bank of indiawithout any information. I don't have any outstanding amount with this company. I dont know the reason for the deduction, the bajaj finserv card ([protected]) that was send to my address was never applied nor requested by me still it landed up at my place. I totally don't understand after 2+ year they apply these kind of charges which are totally irrelevant.

Kindly refund my amount of rs. 117 at the earliest. You can contact me on Sukhdeep.june25@hotmail.com

State bank of india...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — i would like to file a case against bajaj finance company for calling continuously

 gagrawal82 on Oct 27, 2017
I would like to file a case against bajaj finance company for calling continuously.

I have gently requested them to put my number in dnd but still i get call everyday from them and if i do not pick the call i get call continuously.

Is there any process to file a case on this company for calling again and again after giving warnings.

Please help me out on this....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — harassment from bajaj finserv

 surajitbiswas on Oct 27, 2017
I am constantly getting calls from bajaj finserv (Automated + agents calls). I have requested several times to block my number from your list but still i am getting unwanted calls at the busiest times of my work hours / in client meetings. This is the last time i am taking an effort to write too many texts on public forum to block my number [protected] - nine eight seven four one seven zero four six one. If it does not work, i will put some more effort to go to court....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unauthorised deduction from my savings account

 Ramyachak on Oct 26, 2017
On dated 26.09.2017 rs. 117/- has been deducted from my sbi saving account showing transaction detail p[protected] tr for ddr bajaj auto transfer to investment intermediar.

I have no dealing with bajaj auto, then how and why above amount has been deducted from my saving account.

Please look into the matter and refund above unauthorized deduction....
Complaint comments  Read comments [1]Complaint category Banks

Bajaj Finance — loan rejected by saying no pincode presented but i am holding same type of loan with same pincode address with same company but still got rejected

 Dada Kalandar T on Oct 26, 2017
I didn't see this type of issue in my life, someone done blunder at bajaj finserv end find the below.

It is disgrace to bajaj employee, his experience, qualification and to company. Bajaj agents/managers are committed on flexi loan with 14% and 1.5% processing and then rejected without proper reason. If they are not having capability on this, company should give training instead of blaming customer for the below.

Blunder is that i am already holding 1 flexi loan with the same address/pincode of 560036 and it is going to complete by next month so again i have applied...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — too much advertisement/promotion calls — making me mad

 SurendraYS on Oct 26, 2017
I was a bajaj finance customer 4-5 years ago.
They have my mobile number.
Even now bajaj finance are calling me with various numbers (Robotic calls)
Soon i block one of their advertisement call number they are calling me with another new number with advertisement calls and sms.

This is disturbing my personal life a lot. I am fed-up with these calls. Please stop your advertisement calls on my number -[protected]...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — rs.117 deducted without authorization

 mdnaim1966 on Oct 25, 2017
My account has been debited with Rs.117 without authorization on 24/10/2017. My loan was already closed 6 months ago. I have also taken NOC. This company is not supposed to deduct any money. Fraud company! Please take necessary action on this fraud company. This is a huge monetary theft act done by such a big company which was trusted by many. Kindly refund my money....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unblocked the emi card

 sapana121 on Oct 25, 2017
Respected concern persona,

My name is sapana, my emi card no.[protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. I speak to your representative, on the same issue, before the thing happening, i called your representative and ask him regarding the same, she told me your card will not be blocked. This is not my good service experience with bajaj finance customer...
Complaint comments  Read comments [1]Complaint category Refrigerators

Bajaj Finance — threatening call from collection agent - rhea from phoenix

 spice2017 on Oct 25, 2017
Hi team,

There is a lady called rhea from phoenix (That's what she said) calling on my mobile and office reception again and again since 2 days and asking for some money which my father took. I have no idea about it at all but she is insisting me to make payment and abusing me so much and harassing me. I had ask her to give details but she is not providing and just threating me and my family member also office receptionist.
Number she is calling from is[protected].

Request you to kindly log into this matter. Thanks....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Bajaj Finance — personal loan - 70k

 Ganeshchopra on Oct 24, 2017
Hi,
I got a call from this person saying his from bajaj finance,

And mr. Has taken all my documents with 4500/- commission to process my 70k personal loan, now his not responding to my calls or sms,

His name :- bikash mistra
Pan card no :-arlpmo332m
Aadhaar no :[protected]

Please guys before giving documents or anything kindly make sure not give these cheaters,

Enclosed his all documents pictures...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — bajaj finance not received noc of two wheeler loan.-vehicle no is ka04hy8431

 Ranganath KR on Oct 23, 2017
Dear sir/madam,

My name is ranganath k r. I was taken loan from bajaj finance for two wheeler loan in 2015. My vehicle no is ka04hy8431. But till date noc not received.
I was called toll free no of bajaj finance but phone was out of service. Due to this noc may my cibil report is showing negative

Request you to send my noc as soon as possible. Plz send this noc to my office address or send to my mail id-ranganath. Rdsb@gmail.com

Office address-#5ac - 709, 1st floor, park landing, beside to bengaluru netralaya, hrbr extn, kalyana nagar bengaluru...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — health insurance

 Shekhar Magundnawar on Oct 23, 2017
Please cancel my insurance loan they not giving loan what we want they gives what they want the policies is given on phone confirmations so i don't anderstan policies
Insurance 4t8gip55539906
Emi amount rs. 2, 117 / month
Next emi due date[protected]
Loan ending date[protected]
I can't afford emi so please cancel my insurance policies thank you...
Complaint comments  Read comments Complaint category Insurance

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