Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2536
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2714
down
919

Phone:
Phone:
up
1612
down
693

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2536
Pending
0
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (244)

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Bajaj Finance Complaints & Reviews

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Bajaj Finance — cancellation of asset care policy

 uptya on May 5, 2018
My name is shrikant vasant kamble. My asset care membership number is ac1155722 i have bought washing machine with bajaj finance limited. I want to cancel asset care policy emi start date is 2nd may 2018. I don't need asset care policy so my request to you please cancel my asset care policy at the earliest.
My register mobile number is [protected]
My mail id is shrikantkamble933@gmail.com
Once you cancel my asset care policy please let me know on my mail id....
Complaint comments  Read comments [4]Complaint category Washing Machines

Bajaj Finance — fodor's .disposing wrong information to the customers

 priyankakandra on May 5, 2018
My name is sumati devi. I had offered with a lone amount of 182000 with an intrest rate of 11% by one of the executive and his manager in bajaj finance, the filled the documents and and convinced me to take the lone. The amount credited was 169000 and when i saw the process was done at 16.98%intrest rate. When i asked them they are not responding. They are froders and cheaters. The conveyed wrong message to customers and cheating customers for their targets. They are training their executives for business but not for morals. Please help me my customer id is38457211. Froders should be punished....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — amount debit my account

 KarthikaBala on May 5, 2018
Good evening sir
I am balasubramani. My customer id : 49995849. I am purchase sonty tv on dec 2017 and safety produxt packaage also done every 5 th date of the month is my due till now no late payment in my history check it.
But today 5th am also have sufficient balance in my account for your due payment. Then your takeing fail charges in my account in rs 295
I need a reason for debit that amount in my account for what purpose...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finance — daily unnecessary calls

 Sunita Sehrawat on May 4, 2018
I am getting daily calls from bajaj finance, raised concern to the higher authorities too, but it doesnt stop at all.

Even the people at higher level do not commit to their statements, who else you can ask the commitment from? I am getting mentally harassed by these daily calls and not able to dedicate my time efficiently.

How do i ensure that i dont get these calls again?...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — loan from bajaj finance against insurance policy of bharti axa fraud

 StayingAlert on May 4, 2018
I received a call from an executive of bajaj finance to ask if i was interested for a 0% interest loan from bajaj finance. When i asked for more details she transferred me to her senior anamika tiwari, who explained the plan.

To avail the loan i would have to apply for an insurance policy by bharti axa. I would have to mortgage my policy to avail the loan. Since bajaj finance is giving 0% rate of interest for 10 years it will recover the interest from the profits made on the policy after 10 years. Initially i would have to pay 6 months emi in advance to avail the policy post which...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — repeated calls for personal loans.. literally every day...

 harisrinivasbabu on May 3, 2018
Dear bajaj finserv, i am getting calls from either your customer care or an automated call asking for personal loan... For the last 6-7 months evvvvvvery day including saturday & sunday as well... I have been requesting those who call for the past 4 months to delete my number from your data base but still this is continuing, can anyone help me or bajaj finserv themselves help me in stopping to call on my mobile... It's really irritating to get a call.. When i am in a serious business meeting or when i am taking rest at home... Real breach of my freedom... At the cost of my personal time... And also...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — us emi card & mis gid

 Hemant Kashikar on May 3, 2018
SIR,

My EMI card booked i have get one loan only but anyone us my card .help mi [protected] ANYONE TEL YOUR EMI LOAN CARD LIMIT UPGRADED YOU GIVE YOUR OPT & 25699 RS IS LOAN IN MY ACCOUNT WHAT CAN I DO PLEAS HELP ME [protected] LOAN AC -NO 407ECF48848125 AND EMI IS 2856/- INTEREST START 29/03/2018 & FIRST DUE DATE 05/05/2018
SLOW THIS I NED HELP
YOUR...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — automatic calls for loans

 kalyanchakravarthi on May 2, 2018
I am receiving an automated phone call daily for a loan and i really don't need a loan. I don't even remember if i would have ever searched for a loan from bajaj.

It would like you to please opt-my-number-out from your calling list. I am seriously feedback with the calls and the worst part is, if i will not pick a call. The will get back call immediately one after another. It keep calling continuously until i will pick a call....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unnecessary phone call

 pankaj023 on May 1, 2018
I am receiving an automated phone call daily for a loan and i really don't need a loan. I don't even remember if i would have ever searched for a loan from bajaj.

It would like you to please opt-my-number-out from your calling list. I am seriously feedback with the calls and the worst part is, if i will not pick a call. The will get back call immediately one after another. It keep calling continuously until i will pick a call....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — receiving at least 4 to 5 calls per day for marketing

 Sanjeev1110 on May 1, 2018
How can we stop these marketing calls from bajaj fin serv.. Every day they call 5 to 6 times per day.
There are so many companies who take the customers for granted. The common customer is so busy with his daily work that he does not have time to go around and run behind the legal bodies / police. Our system is such that anyone can harrass anyone and get away without any issues. Let us take the example of bajaj finserv. This company keeps calling you every day at least 5-6 times for marketing. They have a robot in place which dials all the people and plays a recorded audio. The poor customers...
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Bajaj Finance — foreclosure (emi pending even after payment as lpp charges)

 skdkiran on May 1, 2018
Sub: loan a/c: l2wthn04152725 queries on lpp

There was communication with bajaj executive through call and mail regarding the foreclosure issues. But no one help out.

There was an issue from your side to update the bank mandate form to enable ecs. Due to 1emi amount was not deducted from bank account. One of the executive informed me about the due amount and paid the confirmed amount and as per the request again submitted the bank mandate form. Even after submitting the form the emi was deducted automatically and later i started paying emi by 6th of every month.
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — wrong emi

 Neelam Bhaisare Kamle on Apr 30, 2018
We have purchased a ac from khandelwal furniture itarsi... Down payment was rs 20000 and finance was for rs 23500. Bajaj calculated emi rs. 3308 per month for twelve month months... Our emi is due from may and we will not pay a single rupee if emi is not corrected... They are making fool to the ppls... Correct emi immediately otherwise we will complaint to consumers court
I will never recommend to any one for bajaj finance...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — emi card fraud

 Sukanya Subramanian on Apr 30, 2018
They have issued some emi card without me asking and now charging inactive card fee.

I got a treadmill 5 yrs ago on 12 month emi and closed it also.

They send spam sms still for loans etc but issuing some emi card unasked and using old ecs to charge card fee is day light robbery #.

Reverse this fee asap and ur customer care number is useless.. Toll free doesnt work and other number has no option to talk to someone...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — rejection of pre approved loan

 Prabhjeet128 on Apr 29, 2018
I m a existing customer of bajaj emi card with id 48693186 and on my login id i got an pre approved loan. I applied for the loan thinking that no income proof was required as it was shown on the offer. Your representative from pune called me and i asked what all documents will be required. She said only id proof, address proof and 4 cheques will be required no income proof is required. After i submitted the documents, i recieve a call that they need income proof and the loan was declined....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — harassed by unsolicited calls from bajaj finance.

 Amit K Chhabria on Apr 28, 2018
I have been receiving 5-6 calls daily from bajaj finance.
Despite making numerous written and mail complaints to the consumer cell id of bajaj finance, their unsolicited calls and messages have not stopped.

Instead, i have been receiving mails from their consumer cell that all calls will stop in 2-3 day, on every mail of mine, which is right from 20th march 2018.

It is becoming a nuisance to the extent that i was in a funeral, and i was called thrice despite disconnecting calls. Had to pick up the call and literally abuse the person for disturbing me. They...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — bajaj finance stop phone calls from bajaj finserv (finance) end

 DGMACCOUNTS Mittal Corp on Apr 28, 2018
Daily 5 to 6 times phone calls from bajaj finserve end comes regarding to take loan. I am not interested to take loan. So please stop the same if not than i shall move to consumer court. My mobile no. [protected]

Calls regularly from bajaj finserv. It is irritating me everyday. Why should i be called everyday. Am i their relative? What is the purpose of calling me and torturing like this. Is this something company has to follow n torture the customers or they hav free calls to irritate th customers. I seriously don't understand what is th use in calling me 4 times a day......
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — too many calls are irritating

 betty feges on Apr 28, 2018
Stop calling!!! Daily calling five six times a day is more than irritating. I don't know how you got my number because i am a student and have no purchased any bajaj products. If i block one number, some other number would call me. Sometimes company phone where a lady computerised voice recorder girl says "welcome to bajaj centre and blah blah" and sometimes normal phone which a person speaks and many times i told them i am a student and i do not need any loan!!! This is too much now please. My exams are going and they just keep disturbing me in these different numbers. I have blocked so many numbers...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — too many calls calls calls

 betty feges on Apr 28, 2018
Stop calling!!! Daily calling five six times a day is more than irritating. I don't know how you got my number because i am a student and have no purchased any bajaj products. If i block one number, some other number would call me. Sometimes company phone where a lady computerised voice recorder girl says "welcome to bajaj centre and blah blah" and sometimes normal phone which a person speaks and many times i told them i am a student and i do not need any loan!!! This is too much now please. My exams are going and they just keep disturbing me in these different numbers. I have blocked so many numbers...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — loan no-592ecf70216991-request to solve the refund issue-phone number-9959026724

 Ramgopalreddy Bethelli on Apr 28, 2018
I have purchased a tcl tv from amazon using my elite card no[protected] for rs 36999. Due to defects in tv i returned the tv the amazon has accepted it and intiated the refund of rs 36999 on[protected]. The refund reference number is-cs[protected]. But the amount is not credited to my loan account. Please solve the issue.

Kunduru rama
Phone no-[protected]
Bethelli, ram@gmail.com...
Complaint comments  Read comments Complaint category TVs

Bajaj Finance — payment not reflect

 SK SHANEWAZ HUSSAIN on Apr 27, 2018
Dear Sir,
This is to infrm u that I Sk Shanewaz Hussain a Loan Holder of your Bajaj Finance.
I have payment my Emi throw online as on[protected] on ur Bajaj Online Link.I regularly payment this link throw.
But Till now this payment not Reflect my Bajaj Account.

So kindly plzz provide me my Bajaj Account Statement bellow mention Emiail Id- skshanewaz.aastha@gmail.com

Plzz Chk this issue & rectified..

Ph no - +91 [protected]
Email Id- skshanewaz.aastha@gmail.com...
Complaint comments  Read comments Complaint category Loans

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