Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
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2741
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2869
down
980

Phone:
Phone:
up
1711
down
729

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2741
Pending
0
Resolved
67
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (285)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — mobile ki display tut gai hai uske claim ke liye

 Shiv Kumar Dixit on Oct 8, 2018
Mai sitaram mene ak oppo at mobail holmark mobail mathura krishna nagar se kharida tha jiska bhaj fincnserv se ak bima bhi krwaya tha magr kuch time bad phone ki display tut gai mayank nam ke employee ko lgatar 10 -15 din tk call krta rha aaj aana kal aana yhi bolte rhe abhi tak mera mobail na to thik krwaya hai or na hi hme koi clem ka process btaya hai yah tarika bhaj fincnserv or bima walo ka galat hai mera nombre [protected] hai...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — wrongly emi amount taken additional & effect another loan with bounced and civil effected

 surya1426 on Oct 7, 2018
Hi,

I have already closed the loan on 30/09/2018 that i taken for this i'd 4030cd64074059. But again bajaj side they have taken the amount on 02nd oct 2018.

I have put the amount for another loan that is amount for 2332rs... But they have charge another loan that i already preclosed.. By this. My loan as bounced and the put bouncing charges. So my civil as down. Why ur doing like this. Of customer dont pay u put bouncing charges and civil minus.

For this mistake from bajaj side. U pay to me interest and add my civil points.. That it is from ur side...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — washing machine/deducting cash from my bank account for the mandatory fail by the bajaj finserv for my closing loan

 anittamanu on Oct 6, 2018
My name is manoj george and i am a consumer of bajaj finance. I bought a washing machine for emi from ideal home appliances kaithamukku, trivandrum and i have closed all the emi payments on 05/05/2018. But i have lost rs 295 two times in the date of 04/10/2018 for the mandatory fail of bajaj finance and for the due of dates 06/12/2017 and 15/12/2017 but the amount has been taken already for the date 06/12/2017 and 15/12/2017. I have gone to my bank and asked about the problem and they are saying that you have been resubmitted the check so that they take the charges so kindly please take an immediate...
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — fraudulently took money against home loan

 Jhuma Biswas on Oct 5, 2018
I received phone call on July from Bajaj finance for home loan purposes. Then they told me to give draft against rage multistate credit cooperative soceity. For amounting RS 37000, After submitting this amount they are now giving any response to our phone calls and now they had kept their mobile phone switched off.I had received from this phone calls from this numbers ([protected], [protected], [protected], [protected], [protected])...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — loan against insurance bharti axa life

 Daljeey on Oct 5, 2018
Pls be aware that there os bajaj fraud is going in the market for loan against insuarance bond. I got lucky that i just shared the documents and i got the info fem net that these are fraud. I even launch a compalint in police that these is gang who will call from different numbers mobile and ask u gtake the loan u have preapporved scheme witgout any interest. Anyone will go if they r saying wothout interest. The call cming from bajaj if u see in truecaller so we kniw that these from bajaj it self. I tried to reach bajaj but ni proper customer support. We should stop buying anything from bajaj as...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — loan emi not deducted

 narender p on Oct 4, 2018
Dear Bajaj customer care,
I had taken cosumer Loan from bajaj finserv.my loan account no is4000cd69694470, my emi was scheduled on 02.10.2018. But amount not deducted still amount of 2234/- is in my account. As it was kindly clarify. What is the issue ? Is there any technical issue. Every month it used to get deducted on time. Last month got deducted on 03.10.18....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — collection amount not give card

 tipparajukanchana on Oct 4, 2018
I applied for bajaj elite emi card after continues followup from cutomer services and i paid the amount of 4999. But until now not received the card or confirmation about my payment. They want to collect the amount from public and fooling the public. The following are my details

Tipparaju kanchana
Amount 4999
Date 30/08/2018
Mobile number [protected]
Reference number of pyament :- nmbk[protected]
Pl take action and see that either my card or payment should get sir....
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finance — excess amount debited towards emi

 amitroy74 on Oct 3, 2018
​dear sir,

I purchased a mobile on 25-08-18 through bajaj finance (Loan a/c no.401ecf[protected] amounted to rs.16, 999/- with an emi of rs.1, 889/- and total no. Of emi is nine. But, on 27-09-18 i received a message regarding first emi of rs.1, 947/- which is due on 02-10-18. After that i tried to contact your representative thrice over phone, but, unable do so.

I then sent a mail to ​wecare@bajajfinserv.in on 28-09-18 and a reminder on 01-10-18. But, it is very unfortunate that despite my mail and a reminder, i have not yet any response from your end.
Complaint comments  Read comments [1]Complaint category Credit Cards

Bajaj Finance — bajaj executive received payment but don't give any proof.

 Manashi Ghoshal on Oct 2, 2018
I am rituparna ghoshal. The bajaj excicutive mr ashim ghosh came my home tomorrow. My family member give payment 2170 rupees. Loan id is 41cd61005050. But he dont give any receved copy. No paid sms sent the bajaj finance company. He herash me every day. Excicutive mobile number is [protected]. I call him many time he said sent me screen shot, statement but no paid smssend my mobile number and no sreen shot given my whats app number. Please take step against him asap....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — an training completed staff

 Mr Roy on Oct 1, 2018
Dear team,
Today in going to mumbai bajar in jamshedpur jharkhand he accepted bajaj finserv card in purchase clothes and shoes. Last 2days before i am going to this mall and i am asking baja finance staff is it possible when i am purchased clothes etc in 4000 thousand above. He say yes sir is it applicable then i am say ok thanks. Then i am going today evening with my family and i am one more time asking baja finance staff is it possible? And also he say yes. When after 2hour one more baja finance staff was come with me and say sir can you say your mobile number for i am checking your amount...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Bajaj Finance — collection person

 prasanna lkj on Oct 1, 2018
Bajaj finance collection person person he is shouting & using bad words
I recently bought lg qled t. V in pai international kattraguppe branch they reffered me bajaj finance i taken finance with them another 3 installment is pending in that my one emi bounced one collection bay called me and using bad words, shouting with me his contact ph no [protected]
And gain he is telling i will come to your house and will get the product in front of your house will shout is telling kindly take action this...
Complaint comments  Read comments Complaint category Employees

Bajaj Finance — statement of my loan account no.4040cd48964680

 bilimagga manjaiah lokesh on Oct 1, 2018
Sir,
I have purchase led tv worth rs. 1, 09000/- from ms. Shaw electronics and home appliances, yeshwanthpur on 30.7.2017 with 14 installment of emi of rs.6056/- p. M. Now i hereby request your goodself that kindly arrange to provide the full statement in this regard for further needful.

Yours

Lokesh. B. M.

Mobil. No.[protected]

Mail: lokeshiihr@yahoo.com...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Finance — bajajfin - mndtvrchgs-aug18

 deep21agg on Oct 1, 2018
I have bought policy from lifecell in the month of aug 18 and i have paid all charges required for the card formation
I have observed that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: bajaj fin mndtvrfchgs aug-18 on 29th sep. I do not understand that why the above mentioned amount has been deducted as already i have paid all dues on time.

Arrange to credit this amount in my account. Ans reply why this has been deducted??

Regards,
Deepak...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — cancel extended warranty

 kujat kujat on Sep 30, 2018
We are purchase lg washing machine (No. U290cd[protected] on bajaj finance emi. Product cost is rs 16, 500/- for every month we have to pay emi rs1, 375/-. After paying 1st emi you have to charged on extended warranty (No. U29ewc[protected] rs.308/- per month instead of our purchased product. Please we don't need any extended warranty on our purchased washing machine. Please our humble request is to that canceled extended warranty on our purchased item....
Complaint comments  Read comments Complaint category Washing Machines

Bajaj Finance — investment intermedi

 Dhruv vyas on Oct 3, 2018
I have received massage of deductions of investment intermedi.i have visited my bank today. Bank manager told thst this is charges of fail ECS. I haven't any pending loan or ECS from bajaj finance.

Also i have visited bajaj finance office at panchvati. There are 50 guys were in waiting for contact customer care executive.

Really this is scam whose cheating with normal person.

I want to refund my deduction from bajaj finance Rs.295.

Why they deducted?

Dhruv vyas
M: +91-[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Bajaj Finance — not getting otp on my no as the agent has updated wrong registered no at the time of issuing card [Resolved]

 Aarti Chamankar on Sep 29, 2018
I am not getting otp on my registered no when i am doing some transaction using bajaj finance card
As agent who has updated my details has
Updated wrong registered no at the time
Of issuing card. Please check the below details and update my mobile number as [protected] and my card details are below
My card no is [protected]
And my customer id is
49229435...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — order cancelled loan and emi running

 Yazu Kumar on Sep 29, 2018
It's a pathetic service from Bajaj finserve. No one cares about the request.

I'm keep on trying from August, every time I will get the same response, give us 1 week of time or couple of days to resolve your issue.

Dont know from where I have to put sue on them.

I purchased a mobile from flipkart on 10th july 18 and cancelled it on 11th july 18. As per flipkart the money refunded on 21st july 18.
Order no: OD[protected]

As per Bajaj finserv, flipkart requested not to cancel the loan.
Loan Account No: 400ECF82274100...
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — regarding payment of emi

 Lalit gulati on Sep 29, 2018
Sir
I purchased mobile online the acctt no shown in emi card is changed. I met your office employees and request them to deposit my instalment but they refused to take instalment. Neither instalment is deposited online. They said that they only recieve amount after the bounce/panelty which i want to avoid. It also effects my cibil.
So you are requested to ask your employee to collect amount without panelty or by online.
If my cibil effects i approach consumer court in ambala.
You are requested to change my old acctt. No is [protected] to new acctt no [protected]
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — ecs rtn chg dt

 Ashrafulhoque on Sep 29, 2018
Bajaj finsarv com pani se mera loan the or ak check mera bunch huwa to mere account se pas bar ecs rtn chg ki nam pe 295 karke kata help lain pe call kar ti hu lagta nehi he agent ko bol raha hu bol ta he hamko pata nehi he meyne mera loan 2132 emi or bunching change 450 or 232 ovar deu peymant kar diya for vi kata he mera bajaj ka loan account no he 4k4dpf83463626 mera phone no [protected] gmail ashrafulhaque536@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — false promise on processing fee on home loan

 anand.singh25 on Sep 28, 2018
Hi,
From the first day, Bajaj finance executive told me to there will be no processing fee on loan. I confirmed with his senior also and he told me there is some offer going on and there will be no processing fees on loan.
So I proceeded with loan and at the time of disbursal, they charged me around 22 thousand rupees(22, 000) as a processing fee.

When i informed the same to the bajaj's person he told me they will refund the processing fee and after that he is not picking up the phone.
I have requested him on messages but he is not responding.

I...
Complaint comments  Read comments Complaint category Unauthorized charges

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