Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2361
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2566
down
882

Phone:
Phone:
up
1529
down
654

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2361
Pending
0
Resolved
50
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (224)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — loan approval

 K.B.Jana on Feb 20, 2018
Dear sir,

I applied for a loan on 27th of january for 3 lacs and subsequently i call a call from mr prasanto and sent all dox. Later part he said to give a draft of 25500 in favur of rage multi state credit co-operative society limited and sent a persons for collection which i made on 29th from bandhan bank.

Till after the draft is given no one visited and no formalities received so far. I subsequently called up mr biswajit on [protected] in vain.

Sir my personal request is if the loan is not given, pls return the draft which is given to u.
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — I'm complaining about the annual fee

 Subhadeep Das18 on Feb 22, 2018
I'm complaining about the annual fees of Bajaj finance EMI card. For wrong information and cheating customers with annual fees. They said that charges will be one time but they don't.
And they advertising groceries to everything we can buy, but when you inserted the card the card not accepted. So, I want to deactivate my card. So-called Bajaj finserv card.
Yours faithfully
Subhadeep Das....
Complaint comments  Read comments Complaint category Unauthorized charges

Bajaj Finance — I am not interested in your company loan offers please stop bugging

 Moahn on Feb 19, 2018
Even after repeatedly writing to your "wecare@bajajfinserv.in" sending a screenshot that my number is DND your going on calling me. This company after assuring me they wont call me have started calling more now.
here are some of their numbers.
+[protected], +[protected], +[protected], +[protected]
Please let me know how to sue this company....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — too many calls by bajaj finance telecallers

 untraceble1 on Feb 19, 2018
Team bajaj finance,
I have pleaded to every single telecaller of yours to please remove my number from your list. I have made a mistake that i took an emi plan from you and i am repenting today.
I block your nos, still your team manages to call from different nos all the time.
My number is registered under dnd, and i have informed this to your team as well.
Please stop calling me on [protected]....
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — foreclosure charges on personal loan

 baloomup on Feb 18, 2018
His is balaji mupparaju, i had availed personal loan from bajaj fiance vide lan no. 400spl34941988 for rs. 749, 232.00 during february, 2017.

Before i apply for loan, i have received mail dt. 08/02/2017 from ms. Soundarya nagari, asst manager, bizz for bajaj finserv, phone no : [protected] and she confirmed below sanction terms.

"personal line eligibility : rs.749232/-
Offering rate of interest : 12.50%
Processing fee : 1.5 %
Line charges on total line amount is : rs. 1999/-
Part payment charges : nill
Pre-closer charges : will be...
Complaint comments  Read comments [4]Complaint category Loans

Bajaj Finance — please stop calling

 Sebanti Chowdhury on Feb 20, 2018
Daily 5 to 6 times automated phone calls from bajaj finserve end through different numbers comes regarding to take loan. I am not interested to take loan . So please stop the same if not than i shall move to consumer court. My mobile no "nine one six three one eight seven two nine one". These automated calls are coming from different numbers which is very irritating. Please stop making calls to me....
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — annoying automated calls from bajaj finance

 rahatkal on Feb 18, 2018
I have had taken a loan from bajaj 1 year back. Since the time i have taken loan, i am getting loads of these automated calls from bajaj finance and also from executes reg loan top up. I have requested them repeatedly not to call because it's very annoying while in important meetings and work. If these people are sensible enough, i request bajaj finance ppl not to call and disturb me....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — loan settlement

 sanbag147 on Feb 17, 2018
I had taken loan of rs.59004 on 13.03.12. Loan account no - 4k7ddf00002717. This loan i had taken in dhnabad, jharkhand. I had issued pdcs & all cleared. I have repaid this loan but in my civil report it is showing overdue of rs.4917. I would like to clear this from civil. Request you to kindly suggest what is to be done so that this is not appearing in civil any further....
Complaint comments  Read comments [3]Complaint category Appliances

Bajaj Finance — card so far not yet released

 bmsfamily on Feb 17, 2018
Respected sir, / madam, one month sunday night one call from your bajaj finserv regarding digital card, the spoken name was basava, he was spoke to me pay rs., 4777 to get the digital card, as per his advice i was paid rs., 4777 to bajaj finserv but card so far not yet released so, please advice give a card to me, i am very much intersed to waiting for this card...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Bajaj Finance — incessant harassment through marketing calls by bajaj finance

 Arshad Shahid on Feb 16, 2018
I am constantly being harassed by Bajaj Finance calls every day for the last few months. I get at least two calls daily and I tell them everytime that I don't want their services. I have instructed them to remove my number from their database and even warned to put a customer complaint. But they have not listened at all.

I am forced to officially put a complaint against this tone-deaf organization. I will never ever approach them even if I have loan requirements because of this harassment. I am sure they are harassing several more people by their incessant and poor marketing....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — personal loan misinformation

 sardar harmender on Feb 16, 2018
Dear sir/ madam

I have applied for a loan worth 99000 in which an agent from bajaj finance called me and has given me information about the loan informing loan details and also the interest rate provided was 19.6% diminishing rate of interest and also informed no charge will be applied on preclosing the loan or on part payments the loan was provided in the month of december with loan no. 400pst31445524 the emi started from jan 2017 for 4367rs a month i made a payment for 14 months and also made a part payment of 40, 000rs in feb 2018 and when i checked for the details the finance...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unwanted unsolicited marketing calls to dnd registered number

 PrashanR2018 on Feb 15, 2018
Dear bajaj,

Please stop calling my number which is registered with national do not disturb registry.

It's disturbing me, violation of my privacy, and is totally counter productive and even illegal.

After pissing off customer's life with hell lot of calls you would have not left with any customer base now.
Requesting you to kindly remove my mobile number from your daily calling list. I am really fed up with 5-6 daily calls from bajaj.

Please stop calling me on [protected]

I will never ever even think of anything of...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — unwanted phone calls for offering loan and overdraft

 DJ recticel on Feb 15, 2018
Dear Bajaj Finance team,
I am receiving regular phone calls from bajaj finance service from various executives regarding to take loan/overdraft. I am not interested to take any such loan . So please stop the same immediately, if not than i shall move to consumer court . My cell no is[protected]. Please protect my mentioned cell no while post on website....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — not availed any personal loan but it shows loan of rs.4.63 lakhs

 dhanamani on Feb 15, 2018
I have not availed any personal loan of any amount but my cibil report says an amount of rs.4.36 lakhs of personal loan is availed on 11/12/2015. Please clarify how and when such thing happened. Now the current balance is worth rs. 2, 36, 597/- against a/c no-4040pl18537314. Date opened / disbursed
30/12/2015, date of last payment-05/12/2017, date reported and certified-31/12/2017.

Further there is another consumer loan which is showing with these details-
Member name-bajaj fin ltd, account type - consumer loan, account number-4040cd23316041, ownership-individual. Please...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — extra claim to be refunded rs.850/-

 tapaschakraborty70@gmail.com on Feb 14, 2018
Loan a/c. No. 4100CD28983637

Customer ID 36862919

That in purchase bill :
Goods Sold by the dealer : Rs.16, 000/-
Paid by me in cash that day : Rs. 5, 500/-
Therefore, due Rs.10, 550/- which was showing in bill. (Bill enclosed) and financed by you.

You have financed in product Rs.10, 550/-.

But you have deducted EMI through bank (Rs.1425/- x 8 = Rs.11, 400/-)

If the dealer has taken the payment, the cost of goods arose Rs.16, 000/- + 850/- = Rs.16, 850/-

but in the statement of account...
Complaint comments  Read comments Complaint category Refrigerators

Bajaj Finance — incorrect loan processing

 AshwinDiwakar on Feb 14, 2018
I have purchased a phone from vivo v7 from vivo store in madhapur hyderabad which was finance by bajaj finance - lan400dpf61931102. At the time of purchase i have provided icici bank details including my cheque for loan amount however my details were not updated correctly and the the ecs was presented to hsbc account which is no more operational by me. I am now asked to pay the the charges. I have spoken to the area manager mr. Samba siva and he confirmed me that loan will get debited starting from next month, however i am still getting calls from bajaj finance to pay the charges and the loan amount...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unblock gold emi card

 Dharmender Margani on Feb 13, 2018
Respected sir,
My name is dharmender. Margani. My bajaj gold emi card no-[protected] (Valid frm-06/13 to 06/23). I am customer since 2013 my cibil score is also good. Till date no cheque bounse. I don't know why my card was blocked.
So, i would like u to unblock my bajaj finance gold emi card as early as possible. I hope u do needfull

Tnq....
Complaint comments  Read comments [1]Complaint category Credit Cards

Bajaj Finance — no objections certificate

 Ishwari PRASAD&SONS on Feb 13, 2018
Mera naam sumit bansal hai i am living in agra mene bajaj finserv se ek lap liya hua hai jiske ke saath bajaj ne meri ek tata ki house hold policy kar di premium amount value 1 lac
Jisko mene tata ke office me surrender kar diya lekin tata wale mere se noc maang rahe hai bajaj finserv mere ko noc nhi de rahe use one lac ke amount ke refund ke liye bajaj 7 month se chakkar laga raha hu pls help me my contact no is [protected]...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — overcharged emi on my account & wrong emi tenure

 Dilipranay on Feb 13, 2018
Ear bajaj finserve,

I had written to you on this i'd a week back and there has been no reply on it.

I had purchased a voltas ac last year from dwarka-delhi shop, the cost of which was some rs.21000/-. Approx
I had paid rs.10000/- from my credit card upfront and the rest some rs.10000/- was financed thru you for an emi of 6 months.
To my surprise when i checked my back account last week and noted that you have consistently been charging me for over 8 months of emi and amount showing as loan is of full rs.21000/- while it was only for some rs.10000/-.
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — loan against exide life insurance policy

 Premananda Laikhuram on Feb 11, 2018
I got a call from bajaj finance stating that they will provide me a loan against an insurance policy and they said they are tied up with some insurance company (Hdfc, excide life, etc). They are providing loan on 0% interest for 10 years for premium of 10% of loan amount, now i was in need for cash i borrow the money and paid through online gateway of of excide life insurance with the proposal number they have given me (Dated[protected], now i am confused after reading all the complaints of such cases, are all such type of calls are fake or there is also some genuine cases too. Please help me with...
Complaint comments  Read comments [4]Complaint category Loans

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