Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2150
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2226
down
775

Phone:
Phone:
up
1319
down
580

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2150
Pending
0
Resolved
44
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance Complaints & Reviews

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Bajaj Finance — repeatedly spamming consumers

 mj18 on Nov 9, 2017
Baja finserve, bajaj finance etc keep calling customers.
Following are their numbers

+[protected]
+[protected]

+91 - [protected]

They keep calling customer. The nuisance is so much that these days automated calls are made even during the middle of the night to disturb tranquility and peace of the customers. Something needs to be done quickly about this nuisance....
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — service issue

 Jigar Lapasiya on Nov 9, 2017
I have written many mails to bajaj finance regarding mobile no. Updation and mail id updation. Still it's pending. And just because my incorrect mail i'd is registered i am unable to get those services which are easily get though mails. I have given required documents to bajaj employee still my residence address via incorrect. I am unable to change my mailing addresses and mobile no. And getting problem to use customer portal of bajaj....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — unwanted insurance without my concern

 Hirdesh Rana on Nov 8, 2017
Hi, there is unwanted insurance is assigned by my name and i have requested for surrender the same via sending emails to wecare @ bajaj but not getting any response from there side since last 5-7 days not even there is phone number where we can talk about our problem - please help and guide us to solve this issue on priority

I have not opted this insurance policy nor even i requested for the same and suddenly got an sms that your insurance policy is issued, there is option in bajaj finance to talk to them regrading this isssue except wecare email and from there also we are not getting...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Finance — regarding loan cancellation of emi card

 gadwal.raghav on Nov 8, 2017
Hi bajaj

Inspite of my several reminders over email and phone you have deduct the amount from my bank which i have not purchased
I want my money back in my account on priority.
You need time to cancel the loan but you dont need any time for emi amount deduction. This is unfair and very bad service from bajaja i never expected from bajaja. Over phone you will speak very nice that amount will not deduct and says sorry for inconvienance but what bajaj has done now.
Iam not at all happy from your service over phone you will say one thing and it wont happen
From...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — 5 to 6 irritating calls daily from bajaj finserv

 Sreekanth Jala on Nov 8, 2017
Hi,

I have been customerof bajaj finserv and it was a big mistake i did, they mishandle the loans given, their customer care is useless. I got pissed off and closed the business with bajaj finserv. I will never ever go to bajaj finserv despite i tell customer care multiple times to delete my number fromloan offercalls.

Daily i get 6 calls fromdifferent numbers offering loan, this is heights of unprofessional organization. My number is [protected]. Please stop from calling me. I will never be your customer.

Thanks,
Sreekanth...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — about my bajaj finserv emi card [Resolved]

 Nandhu Pulprayil on Nov 7, 2017
My name is nandakishore g, my emi card no. [protected]. My card is temporary blocked. I request you please activate my card. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. I speak to your representative, he told me that my card is blocked. I called your representative and ask him regarding the same, but the calla was dropped. I tried to call gain but i didn't get your representative. Atahis is not my good service experience with bajaj finance customer serving team. You should well trend your...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finance — replacement

 Kadarali on Nov 6, 2017
Hamri jo micromax tv ka lon amount emi 4000rs hai vo aap mere dena bank a/c se na kate mixro max tv hame broken mila hai or flipcart vale hame rplesment nahi kar rahe tkriban jab se tv mila hai vo company ne hi broken diya hai sub detail unko diya hai fir bhi vo sun nahi rahe to meri aap se binti hai ki aap mere a/c 4000rs par manth na kate please help you k h fakir jaha tak muje naya micromax tv na de aap 23999rs vapas le lijiye...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Finance — bajaj finance stop phone calls from bajaj financial loan [Resolved]

 rathisatish on Nov 7, 2017
Note :- Bajaj finance stop phone calls from bajaj financial loan

(1) Daily 5 to 6 times Incoming phone calls frombajaj finserv personal loan comes regarding to take personal loan / offers.

(2) customer department already informed my complaint but till date not resolved

(3) I am not interested tack a loan. So please stop the same. My Mobile
[protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — excessive automated calls

 sanjay medtiya on Nov 4, 2017
Bajaj finserv is just irritating because it keeps calling every day. 4 to 7 calls a day.
That too automated recorded call. I just bought a tv thorough loan 2 years ago which was duly paid and completed. But getting calls like anything since last 7 months. Daily with different numbers. I blocked as many as 25 numbers. Now just pissed off. Please help....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — with reference of my issue that part payment not updated for loan account 404saf56783403 and not able to take money out last 4 days.

 Rajendra Raghuwanshi on Nov 4, 2017
Hello all gm,

With reference of my issue that part payment not updated for loan account 404saf56783403 and not able to take money out last 4 days.

The purpose of having this account is i already missed and got penalty from vendor for late payment, as i missed the payment

I am really unhappy and not getting a professional update from bajaj team, i dont see any meaning of escalation or 24 hours resolution commitment.

If you guys cannot full fill the commitment please do remove line like the issue will get resolved in 24 hours or 48 hours.
Complaint comments  Read comments [4]Complaint category Loans

Bajaj Finance — credit card status

 Jannu Prasanna Krishna on Nov 3, 2017
Same issue : they offered me super card, took kyc documents... And thats it! Nothing yet... No updates and no details regarding card delivery and dispatch dates... When we actually follow up with customer care numbers
None of the options is valid says"application is yet to receive"
When the application is clearly approved by bajajfinserv
... What's going on?? What's wrong thing it is??...
Complaint comments  Read comments [4]Complaint category Credit Cards

Bajaj Finance — open the bajaj emi card

 Debabrota Ghosh on Nov 3, 2017
My name is debabrata ghosh, my emi card no. [protected] & [protected]. My 2 emi card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. I speak to your representative, he told me that my card is blocked due to pdc bounce, on the same issue, before the thing happening, i called your representative and ask him regarding the same, she told me your card will not be blocked. This is not my good service...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — recovery agent causing problems

 Dharmesh23 on Nov 3, 2017
I have a personal loan with your organisation however i have lost my job since 6 months. So far i was able to borrow money and pay installments but i have exhausted all the sources. I have got the job but that would start before mid of november and first salary would come in by 1st week of january. I have missed september and october installments and same would happen with november unfortunately. I need assistance to restructure my loan and extend it by 3 months so i could make regular payments and bring account in current status. I cannot make all the installments together due to limited income...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — unsolicited calls everyday

 Rohitidea on Nov 9, 2017
My number is [protected] . I get innumerable calls from bajaj finance . It is blatant infringement into my time and privacy. I wonder what makes them think that after irritating the customer so much how will they ever make him buy their products? In fact in my line I can activate my social media team to highlight how blatantly they invade your privacy. Imagine if you have any relationship with these guys how much can they trouble you. I have instances when I have got calls at 6.30 in the morning and 11 O clock at night.
I have good mind to first file an FIR against the company for harassment...
Complaint comments  Read comments [3]Complaint category Business & Finances

Bajaj Finance — repeated calls regarding bajaj finance offers and preapproved loan information

 deepalidesale on Nov 2, 2017
Hi,
I am getting repeated calls from bajaj fianance (Autoamted as well as from customer care executives) regarding offers and pre-approved loan information. I am really frustrated with this repeated calls (Almost 5-6 calls daily, sometimes 10+).
Inspite of registering my mobile number in dnd i am getting these calls.
Request you to stop giving calls (Automated/manual) on following mobile numbers:- [protected] / [protected]
Regards
Deepali...
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Bajaj Finance — payment not received

 Anjalinagar123 on Oct 31, 2017
This is to inform you that i have purchased one lg 43" led tv through finance from bajaj finsev as per tax invoice no. K2724/1718/00758 dt. 22.08.2017 from khosla electronics pvt. Ltd. 21/1, moulana abul kalam azad road, (Dobson road), opp: howrah ac market, howrah - 711101 in which i got 50 % cash back under the scheme of lg cash back offer - fpd, at the time of purchase it was told to me by sales man & your bajaj finsev staff at that showroom that the amount will be credited to your bank a/c after 15 day's from realization of 1st installment, my 1st installment already debited on 3rd october 2017...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Bajaj Finance — not informing about any loan

 Nivedita Shinde on Oct 31, 2017
In my cibil there is loan ahout kotak which belongs to bajaj finance from 2005. But in totally unaware about that loan. Even bajaj don't give any notice about that loan. Because of that my cibil record became very bad. Im facing many problems due to that. Please help me out from this situation. I need legal help. Because no one can do this type of problem for customer....
Complaint comments  Read comments [3]Complaint category Business & Finances

Bajaj Finance — emi card blocked permanently

 r9442126607 on Oct 30, 2017
Hello,

Grievance Redressal Team & We Care Team

This email is to inform you that recently my EMI loan Card was BLOCKED .In fact I have taken loans form Bajaj and have paid them all. I have had a very good history with Bajaj.
Now my issue is my EMI Card has been blocked without any prior intimation. Reason for my card block is insufficient funds in between in one or two months.. Every month my EMI amount use to debit from my bank account on 5th day. But in between it happened twice that Emi was deducted a day prior only like 2nd and due to insufficient funds on...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — bank account not changed

 mnmehta_2000@yahoo.com on Oct 30, 2017
I have given application for change of my bank account well in time to bajaj finserve, ahmedabad office to the clerk at customer service desk along with mandate, id proof and cancelled check for bank details. The clerk has not given acknowledgement of the form submitted. I complained for the same for the matter but no response from bajaj till date. My complaint is as under -
After use of emi card for online purchase from flipcart i approached your ahmedabad office for change of my bank account with your prescribed mandate form duly filled and signed with cancelled bank check with my id....
Complaint comments  Read comments [2]Complaint category Banks

Bajaj Finance — receive phone call from bajaj finance 5-6 times daily offering loan

 Chakradhar Parua on Oct 29, 2017
Dear finance team,

Kindly, do not irritate me by calling 5-6 times in a day offering loan to me. I receive call from +91-140-xxxxxxx so i can't block as the numbers are different at every time.
I am not interested in any kind of loan.

Please delete my no. +91-[protected] from your database else i will be compelled to go to consumer court. Your kind help is much appreciated.

Thanks,
Chakradhar parua...
Complaint comments  Read comments [2]Complaint category Business & Finances

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