Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
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Bajaj Finance Customer Care

Bajaj Finance Limited

4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune District
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts



Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (214)

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Bajaj Finance Complaints & Reviews

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Bajaj Finance — repeated calls to take loan which I do not need

 Rajesh Kumar Ben on Jan 23, 2018
Various persons from various numbers are calling on behalf of bajaj finance . Every day i m receiving 2 3 calls from them since last 6 -7 months . I have refused many times that i dont want any loan and please do not disturb but they are repeatedly calling from different unknown numbers . This is a kind of harassment. I feel fear to pick a phone from unknown number thinking that it may be some caller from bajaj finance . But because i m a doctor its my obligation to pick the phone and in turn i get an unwanted call from bajaj finance caller. PLEASE STOP CALLING ME....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — my bank cheques not returning

 VASEEM basha on Jan 23, 2018
1 cancelled and 2 blank cheques were given to mr. Arun working for personal loan application. Howerver application was rejected but mr. Arun is not returning the blank cheques. Past more than 4 moth i'm contly. Following them but they are disconnecting the call and not replying mail either. And i have give 4 cheque indian bank name of mohamed vaseem basha to arun and I trying to contact Arun he's avoiding my call n mess too after tat I came to know Arun left the job n another executive name Joseph he's in contact and Joseph also nt proper reply from him too . I went to bajaj finserv to ask cheques...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — illegally loan by you

 Jayant Pathak on Jan 23, 2018
Dear sir/ma'am
I purchased c9 pro mobile through instalments service provided by you. Some of the reasons i was unable to deposit ammount in my account. You cut 4 time money from my account without any information or call. This act was too much irresponsible done by you. I make so many call to your help line but it was getting busy. Your app was not updated and obviously lie. I have information that i have to deposit money in february not that time. If you will not short out my problem than i will see you on court. Contect me asap. Take care
Jayant pathak
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — emi card suspended but i received sms regarding buying new mobile

 S.M.Raghavendra Reddy on Jan 22, 2018
Dear team,

This is bring to your notice that my emi card permanently suspended. I am agreeing that i didnt pay that amount of 5 emis in time you people didnt called up and not aked the reason. The reason was i paid 1 emi amount to your executive he said i will give receipt eveing due to some server problem. I called up several times its not working. After that i relocated to kurnool and i visited kurnool bajaj office for the payment the amount rs12220/-. I asked them waiver they said send email. I did same thing. I received call they informed pay rs6200. I informed same thing to...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — disappointing customer loyalty by bajaj for 100% repayment history.

 victorvinodraj on Jan 22, 2018
Disappointing customer loyalty by Bajaj for 100% repayment history.

Schoked again to see an SMS "Your EMI Card is temporarily blocked" reason?????????????????????

Reached Customer Service? They have no clue!! Don't know what they are talking about.

Shocked to see my credit limit from 1.5 lakhs to 60k without a reason. "Bajaj, " says its a system process... For me, it's a joke for paying on time.
As of Today Cibil score is 773

Very disappointing service by Bajaj. This has to lead me to dropped Bajaj investment plans to avoid future...
Complaint comments  Read comments [4]Complaint category Loans

Bajaj Finance — fraud loan

 ravipalak on Jan 22, 2018
मेरा नाम रवींद्र प्रल्हाद आढाव है.मै लोणार जिला बुलढाणा महाराष्ट्र से हुं.मेरा मोबाईल नंबर [protected] है.मुझे 2 महिने पहले पायल का कॉल आया लोन के लिये.मुझे 50000 हर साल के हिसाब से 10 साल पैसे भरणे थे.बदले मे मुझे बिना किसी ब्याज से 500000 लोन मिलनेवाला...
Complaint comments  Read comments [4]Complaint category Loans

Bajaj Finance — housing loan

 cbrbe09 on Jan 22, 2018

We have applied to transfer our home loan from lic since they have raised our interest rate.

Bajaj guys have processed it in their own wish.

1. We asked for 15 years of tenure and they processed it for 20 years.
2. Top-up loan was promised for 8.75% r. A but processed for 9%.
3. Initially they told flexi loan + 3 months emi holiday can be availed but after processing they are telling any one can be give.
4. We have asked for 45 lakhs and they processed for 50 lakhs and forcing us to get this amount.
5. Our original receipt...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — cant able to login with my mobile number

 Pavithradevi.Palani on Jan 19, 2018

I have taken EMI for LED TV using Bajaj Finserv EMI process in a shop.Now I have forgotten my username and password, and my bajaj card is not received but your employee said 3 months after your card in your hand.5 EMI's are finished my loan number which the amount is debited for EMI in my account is BF130717_105-409 but card not received yet. Please reward this answer by mail ASAP.( Kindly check out my old username and password otherwise, kindly send me new username and password. Regards Pavithradevi....
Complaint comments  Read comments Complaint category TVs

Bajaj Finance — flooded with too many calls from bajaj finserv.

 sandeep.arora02 on Jan 19, 2018
I am already registered for dnd service. I get calls daily 10 to 12 times phone calls from bajaj finserv. Stop these calls immediately, else, i shall move to consumer court, by the end of this month. I m constantly being bothered, despite of my repeated request not to call me. I have even blocked your numbers, but i still keep getting calls from bajaj finserv. My number is +91-[protected]....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — pathetic customer service

 vijayraj2018 on Jan 19, 2018
The sales people are such senseless people that all they are interested is to fool people into applying for loans inspite of telling them there is no need; they promise that the loan will be approved, confirm and once you submit the documents, they care a foot about you and do not have basic manners to answer your calls and update; their grievance department is another horror story who are just trained on one word' sorry Sir' that's it and they cannot do anything.

I have been played around twice by these guys (Saritha 2017, Amit 2018) and today I promise that I am never going to get...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — misleading information and harassment

 arpita maiti on Jan 19, 2018
It was told to my father that emi card from bajaj finance is free of cost and it will never charge money, but it is deducting rs 117 annually from his bank account without his permission and he does not have any pending in that card. So he wants to cancel the card as the company is cheating on the customers by providing misleading information. So please help....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — dnd - calls

 NeerajKSharma on Jan 18, 2018
Bajaj finance should not spoil relationship with existing customers. Its irritating to get call from daily.

I swear i made mistake to take loan from bajaj finance in 2014.

I don't need loan/product/scheme from bajaj any more as it is not my requirement.

I have already registered dnd on their site. Please bajaj stop calling.

Complaint comments  Read comments Complaint category Loans

Bajaj Finance — automated marketing calls during odd hours

 mohammad.ambrose on Jan 17, 2018
Dear bajaj finserv, its really annoying to read "mr. Satish shimpi is available on non-public holidays between monday to friday from 9:30 am to 5:30 pm on[protected]Call charges as applicable)." but bajaj finserv has taken it granted to trouble the available mobile numbers at midnight (11pm), early mrng 3am etc, how on earth this could be acceptable?...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — threatening calls from bajaj

 KMnaidu on Jan 17, 2018
I have taken a laptop using bajaj finance 10 years back. I have paid the first emi through cheque and paid all the remaining emi's by cash as they had some problem in clearing the cheques. I also have got receipts from the representative for all the payments and the loan was closed. After one year, we got a call from them stating the loan was not closed and final emi is pending. We have visited nearest branch in tirupati and submitted all the payment receipts and got confirmation from them saying they will close the loan. Now after 9 years we are getting continuous threating calls from customer...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Bajaj Finance — I am buy mobile phone from bajaj emi. on Jan 17, 2018
Dear sir/madam
My self is ravinder kumar. I leave in panipat haryana. This week i went to buy a mobile phone. I am a fresher customer and want to buy mobile through bajaj emi card. I am give my kyc documents & employe id card & bank passbook and your agent it ahown negative area in your system. I want to buy mobile phone from bajaj emi. So please help me out.
Ravinder kumar...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Bajaj Finance — noc not received from bajaj finance

 Gangadevi Devi on Jan 16, 2018
I have bought mobile from bajaj and loan availed from bajaj finance which has been closed in the month of december 2017 but the noc for the same is not received for the same. I am trying it from last months and nobody is responding it properly and they dont have any service manager for the same in the branch. Staff neglects the customer problems. Loan no (C404cdd[protected]
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — loan no l2wgam01172379

 Sid0999 on Jan 15, 2018
Dear Sir,
With respect to above caption subject, I undersigned made a payment of Rs14280/-as on 10/05/2017 to you and after that NOC is also issue by you on 17.5.2017 for the same but at the time of submitting the data by you in CIBIL you had shown payment made by me as w/off in your books instead of payment received from me towards the clearance of balance due.
Due to that, it is wrongly appeared in my CBIL as w/off instead of payment received by you. So kindly do the needful to update CBIL data

Complaint comments  Read comments Complaint category Loans

Bajaj Finance — very very urgent attention required

 Vidhi Rateswar Laheru on Jan 13, 2018
To the ceo/director/manager,

This is to inform you i am having 3 product taken from vijay sales vasai west branch.
Loan no.5770 cd 48490959
Loan no.5770 cd[protected]problematic
Loan no.5770cd 54644870.

Out of which loan no.5770 cd 48491402 which is for led is problematic. We are following up with parth and asha from past 4 months.

Firstly the ecs was not registered, secondly it gets hit on any date i have been charged 350 twice so it's 700 rs of my hard earned i've to bear as bounce charges. Every month since september rs 2880 translation...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — too many spam calls regarding loans

 omkar_ghaisas on Jan 13, 2018
Getting too may spam calls on daily basis from bajaj finance and its allies for personal loans n other plans. Fed up of blocking every single number n suggesting the callers that i don't need any loan.
Stop harassing the common people who are not even your cudtomers.
I have never opted for any policy, or suggested interest in any of your financial policies n products. So stop harassing.
I have a log of all your numbers and going to file an official complaint if this doesn't stop forever....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — non receiving of emi card

 SUBRATA KUMAR MAITY on Jan 13, 2018
I have not yet received my emi card inspite of paying the card fees and all emi amounts in scheduled time. All previous loan accounts have been successfully closed on full payment. Present lan[protected]
Date of payment - 06.09.2017
Sl. No. Of invoice - up/1718/sa/00653
Type of invoice - finance (Bajaj finance ltd)
Further, i have also failed to get access in my customer profile with bajaj conservative ltd.. Please provide details and extend assistance....
Complaint comments  Read comments [2]Complaint category TVs

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