Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
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2684
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2850
down
972

Phone:
Phone:
up
1704
down
721

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2684
Pending
0
Resolved
64
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (276)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — urgent help - noc required - loan number: l2wviz03296530

 Lawrence Vinay on Sep 18, 2018
Dear Bajaj,

I hope you will help me with this request. My loan for two wheeler has been closed with no dues. I have an urgent requirement of NOC letter. I am requesting you to please send my NOC letter through email within 2 days. I have called the help desk but they said it would take 7 days to send the letter through post but this is very urgent for me. Can you please do me this favor? I am in urgent need of NOC. Please help.

Loan Number: L2WVIZ03296530
Registered Email: lawrence.senator@gmail.com
Bike Date of Registration: 28/10/2014
Bike Engine...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — loan cancellation due to missile

 Mohitabh Bansal on Sep 16, 2018
Dear concerns, an executive from byjus visited my home and given the package of 85k today only. Later on i have come to know that he has requested the loan from bajaj finserv which i have not approved. Request you to kindly cancel the same and confirm. Loan details 85000 date of loan is 16.09.2018. Please do not approve the same. Thanks mohitabh bansal [protected]...
Complaint comments  Read comments [3]Complaint category Education

Bajaj Finance — noc_l2wmlr03879895 [Resolved]

 Nithesh Shetty on Sep 14, 2018
Hi team,

I have taken a loan from bajaj finance and now i have cleared all my due and requesting bajaj team to provide the noc or the same but they asked me to visit bangalore branch to close this account and to get the noc.

As am staying in mangalore. However, as i need he noc i went to banglore branch an requested them to provide the noc but they asked me to raise the request by calling to customer care. I dont know what kind of process as we are following.

I am not able to connect customer care as well to raise the complaint.

So i...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

Bajaj Finance — experia account got blocked, not able to recover

 Ajayk9636 on Sep 13, 2018
My user id is[protected]
i am not able to recover my experia account.I have tried all their customer care number but did not get any help from them.I tried to reset my password by submitting all details but every time i got an error message that plz "enter atleast three correct answer". Even I ask from one of their executive to help me, but he didn't do anything.I am extremely disappointed from Bajaj finserv service....
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — inappropriate behaviors & language

 vrunal shitre on Sep 13, 2018
My bajaj finserv emi had bounced, reason being some ecs issue at banks end,
While the emi was debited a week late and it had not reflected to the bajaj systems. Also my emi was around 3000 and my bank balance was above
1 lakh, so no reason of insufficient funds.
The company service called me and spoke very rude and cheap words language. I did not like the way they spoke with me, they treated me as if i was some criminal.
Date - 13 sept 2018
Company representative was a female.
She also asked me for my bank account number i dont know why was that required.
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — cheat

 srikantabose on Sep 13, 2018
Dr sir hereby informing u that i was got an offer for rs.64000/- as pl agst my consumer durable loan of rs.1999/- emi. And it was told me that within one day amount will be cr in my account. And will have to given some docs and hence calcutta salt lake sector-v branch was contact me and collect two blank cheque leafs and copy of agreement duly signed and pan card, adhar card etc. But after two days without any phone correspondance tell me loan been rejected what i was applied for. I was told ankit dixit and bijay das, mukesh das that it was an offer i did not applied for but they did not entertain...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — I have not yet received my insurance document and medical card

 ajmal.insha on Sep 12, 2018
My self mohammed ajmal khan from jharsuguda, odisha, pin-768201, i have took madical insurance of my self and my family,
U17gip79916013, i have not yet receive any document and card of medical yet, i have already paid 3 month emi.
What could be it use if i gate this in late of time
My office address is mamta marbles, beheramal, jharsuguda
Pls send my document to the above address.
Pls do needful immediatly

Thanking you
Mohammed ajmal khan...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Bajaj Finance — frequent phone calls to sell loans

 Purbasha Ghosh on Sep 12, 2018
Please stop calling me for selling pre-approved loans. It is such a pain to attend to your calls daily. I have asked the caller to respect my consent and remove me from the calling list and still that hasn't happened even after 6 months of asking humbly. What does your company achieve by harrassing people like this? If i need a loan, i will know where to reach. Since you have my income details from where you provide me pre-approved loans, you also have my education details. I am well educated to avail loans when i need it.

I do not understand why your company cant honour a customer's...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — harassment call

 India Shetty on Sep 12, 2018
My wife office number has been constantly receiving mental harassment and verbal abuse calls from a number, [protected] (Goregaon mumbai office) tied to bajaj finance asking her name and number was given by one of the loan borrower from bajaj finance name prashant arora. She has never given any reference for any loan. It is very disappointing to see bajaj finance has not verified the details before giving the loan to individual and harrassing a female on some vague details....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — axcess emi deducted

 shama2010 on Sep 11, 2018
Sir/ Madam,

Please register my complaint my loan account no. 4260CD80283927 and 2nd loan account no. 4260CD80284758 EMI Start from Aug-18 1st EMI dedcuted 73 rs. excess and 2nd EMI again deducted 43 rs. excess please tell me why u deduct excess payment . reply me The excess amount deducted may kindly be reversed in my SBI saving bank account no.[protected] Branch Bharat Nagar Chownk Ludhiana IFSC Code SBIN0050182 and obliged....
Complaint comments  Read comments [1]Complaint category Washing Machines

Bajaj Finance — bajaj finance fake calls - will lodge fir

 Shantu saw on Sep 10, 2018
Hello bajaj finance,

It is ridiculous that daily 4 to 5 times, i am receiving this voice calls at all possible odd hours from bajaj finance for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or sms me for loan requirement..

Kindly take necessary action for stopping phone call at my number else i will be forced to take action against bajaj finance for disturbing me on and off using several different numbers

Please note this number for your action : +91- [protected]...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — abusing words from your personnel

 Nihar Raj Singh on Sep 8, 2018
Not a professional attitude
Nihar raj singh
Sat 9/8/2018, 12:34 pm
Dear sir,
I want a strict action against mr. Aryan kappor, i am going to furnish reasons below:
1) he misbehaved me and used abusing languages stating that my monthly emi for the month of september has been bounced as i have provided wrong account number.
2) he asked me for cash which i refused to pay then told me that "tera aukad kya hai tu 5000 rupiya dene ka aukad nehi hai:,
3) he abused me with many other indecent words,

He imposed himself as the assistant manager...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — denying loan without life insurance policy

 bhanuprasadcfp on Sep 8, 2018
My name is suda bhanu prasad. I am from kakinada city.in bajaj finance kakinada branch, my personal loan application is denied because i said no to life insurance offered by bajaj finance. I request you to take this issue to rbi notice.

One employee of bajaj finance came to home and i have given all the documents to that person for the purpose of personal loan for self employed.

He explained every thing and took the documents with him. But after 1 day he called and told me that i needed to take life insurance policy to avail personal loan from bajaj finance. Its...
Complaint comments  Read comments [4]Complaint category Banks

Bajaj Finance — loan avhi ni mila maine 30000 pay kr diya hai

 Jhabhu Rai on Sep 8, 2018
My adr nmbr[protected] my pan nmberchhpr5836 d... Debit card [protected] mere sae pay karya gaya h sir ek month ho gaye mera phn bhi rcv ni ho rha h avh sir plz help me bhut prblm mae hu sir ni bajaj kae name pae farud kr rha sir plz help me maine oline aprovel diya tha persnaol laon ka phle el ladki ka call atha h hello sir mai bajaj sae bat kr rhi hu kajoual apko pay krna hoga fir unke sir ka call atha ki mai rahul sharma bat kr rha hu bajaj sae apko insurance krna hoga fir bhut sara issue batya gaya mere pas sbh recoding nd photo h jho maine bheja hai mai inka nmbr deta hu mai...[protected]...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — digital fine insurance

 Salman faizan on Sep 6, 2018
Name : Mohammed Salman
email id: salfyz738@gmail.com
Loan a/c no: 404DFS71687753
Loan amount: Rs.185/- pm
Amount of insurance : 1849/-
Policy name: Digital fone safe
Sir i have taken a moblie phone through bajaj finance card in emi payment. Now that i have being paying for insrance on mobile. Which o want to deactivate.

please deactivate my insurance policy account and please inform to my registered email id
Thank u...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — bajaj finance document collected and not returning back

 bhaskar.palani on Sep 6, 2018
Dear Sir/Madam,

My name is Bhaskar, and I am from Bengaluru. Recently, I have got a call from Bajajfinancial Service member, his name is Chethan(ph:[protected]). I was to do Balance Transfer of my housing loan along with OD. So, I have gave all documents(Copy of my Aadhar card/Pan Card/Payslip/Bank Statement/Sale Deed copy), all at one set. Later on, I queried sales manager on few things, and got to know few charges, which I dont want to proceed due to those charges. And I am asking my documents back, I was ready to come anywhere for collecting my documents back. Last 2 days I was...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — card blocked, loan cancel

 It's my on Sep 6, 2018
Please my bajaj card blocked, and loan cancellation for me. Card not useful me, loan not compatable only recharge keen loan where loan not important for my card it's not card, not loan. Please receive my complaint accepted for the finserv management and immediately close the card. My angry with loan please cancel the loan another bajaj card not useful.

Thanku...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — loan cancellation my card [Resolved]

 It's my on Sep 5, 2018
My card blocked, Loan cancel if my card not my hem sef, card or loan cancel, my wallet is empty.please my card blocked my ane one my complant revive and my loan or cancel.iam request for me complaint my card blocked please. Next time this. Is problem not coming. Please this is the first time complaint recognisable by search .please complanti careful...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — loan account no 4070cd75110156

 ganesh1782 on Sep 5, 2018
I don't know how to explain that how am suffering. I have been getting threatening calls from Bajaj Finances .I have take a loan for Home Appliances loan no-4070CD75110156 in the month of May 2018.At same time I have submitted necessary document which were demanded for the approval of loan with my new account details for EMI deduction of loan.
I have received a sms for the first Emi due date with my bank details on my registered mobile number from Bajaj Finances .It has been noticed that they have wrongly send my old SBI Account number registered with them. Same day I have contact the Bajaj...
Complaint comments  Read comments Complaint category Appliances

Bajaj Finance — consumer loan account still not closed

 surajtiwari on Sep 4, 2018
According to below details. My consumer loan still not closed. I already paid all the emi to bajaj finance. So pl check and update accordingly. It will help to my cibil record.

I have attached payment receipt statement

Bajaj finserv consumer

Loan 4560cd08816695 individual[protected] active
Open date :[protected]

Loan 4560cd07680635 individual[protected] active
Open date :[protected]

Regards
Surya kumar tiwari...
Complaint comments  Read comments [1]Complaint category Loans

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