Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2145
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2218
down
774

Phone:
Phone:
up
1313
down
578

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2145
Pending
0
Resolved
44
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance Complaints & Reviews

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Bajaj Finance — no reaction about pre-approved loan

 CN Sreevalsan on Nov 21, 2017
My old lan is - 4140pl05628754. I am cn sreevalsan, from trivandrum, kerala. The last emi was fulfilled by me on 5th november. Before that on october 12th i received a letter from bajaj finserv, quoting that a pre approved loan of 2, 00, 000 is approved to me. I send a sms on 14th october. But no enquiry from your side. After that i send my query through your site also, 2 times. I would like to hear from you. Thanks....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unwanted loan calls

 hareeshgur on Nov 20, 2017
I took a loan from bajaj finserv, from that day onwards i am getting atleast 3 calls from bajaj finance asking for loan to my mobile number [protected]. I have registered trai complaint against multiple numbers but still the scene continues with multiple numbers. I bave enabled dnd, but atill same scene. I dont want your loan so please delete my number from your database. I dont want ur marketing calls hereafter...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — mobile booking cancelled as the refund your credit

 Harshal katwe on Nov 20, 2017
Dear kawadu urakudhaji k, thank you for using your emi card ending 3006 for a loan of rs.32999.00 to be repaid in emis of rs. 11000.00. Transaction reference number[protected]. Available loan amount on your emi card is rs. 63669.00. Available open ecs limit is rs. 2900.00. To know where else you can shop click http://bit.ly/2bX5tTm.

Dear kawadu urakudhaji k, your transaction ref. No.[protected] for rs.32999.00 has been cancelled. Avl loan amount on your bajaj finserv emi card is rs.63669.00. Available open ecs limit is rs. 2900.00. Now use your emi card to buy pants, shirts, suits,...
Complaint comments  Read comments [2]Complaint category Credit Cards

Bajaj Finance — exorbitant interest rates [Resolved]

 gurmit305 on Nov 20, 2017
I purchased a bosch washing machine for rs. 26000 through bajaj finance on 05/09/2016 and started paying the monthly installment of rs. 1505. 4 months back the official from bajaj finance told me that it is the last installment and don't have to pay any installment. But to my surprise, i got a call from bajaj finance on 18/11/2017 that i have to pay rs. 15000 for the overdue installment. The statement says that the loan amount is rs. 2961 but including other dues the amount now is rs.15000...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — cheated by sales person gave wrong information and looted at 23000

 Priyaarya on Nov 19, 2017
Loan application no[protected]
Bajaj finserv sales guys who cheated me - sanket khandare and shiddesh pohane. Both of the are real cheat don't fall for any of there trick.

I applied for the 1lc rs personal loan because i needed it urgently i was looking for quik processing, these guys assured me the will do it in 2 days. I called for it and did not try anything else fulfill my needs. Even after 4 days i didn't received anything but some mails and sms.

This is not all, when i went through the mails care full i realized that, - sanket converted it into 12lcs...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — getting frequent calls from bajaj finance - really irritating and disturbing during my working hours

 Shell XFeed on Nov 17, 2017
Hi,

I requested many times, not to call me for any bajaj finance services related products.. Inspite of that i am getting too many calls, especially during business hours.. Please dont test my patience..

Immediately stop calling me on all your product promotions, otherwise i will go ahead with legal action. My contact number [protected]

Gourinadha gupta jami
Chartered accountant....
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — deduct my loan amount twice. (rs -2150). extra amount.

 TARAKISHORECHA1 on Nov 16, 2017
Respected sir
I am tara kishore chakraborty>
I have purchase sumsung mobile from flip cart as on 22.09.2017.
Bijaj finance is my source. But unfortunately deducted my amount twice
Previous month.
Transaction this —
1) 410ecf49996788
2) 410ecf49996843.
Please select only one. It depend for you.
Refund me 2150/- extra amount in favour of me....
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — ecs and payment

 Sonu pan on Nov 15, 2017
I have been give 2 times ecs and cheque to bajaj finance but they always said to me for cash payment and i paid always but after paying cash bajaj claims to bank for payment but bank refused and take charges from my account. Give me solution for this, i complained about it 3-4 times but bajaj says its bank mistake and bank says its bajaj mistake, but i m geeting problem and deduction money from my account...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — about salary delay relative

 Jayanti Modi/9898203877 on Nov 14, 2017
Dear
Sir

I am cpv fi exutive in deesa gujarat location. My cpv fi agency in Baroda
My office person could not give me salari at last 4 months and whose name is Hitesh Joshi and Manoj Parmar. Whose contact no is.[protected]
And my contact no is [protected].
.please support me as soon as possible

Thanks
Jayanti Modi....
Complaint comments  Read comments Complaint category Employees

Bajaj Finance — loss of emi card

 sanchandrika on Nov 14, 2017
I have lost bajaj finance emi card. My name is sanjay v khimani and my pan card number is ayipk0410c and my reg mobile no is [protected]. I want duplicate card. I have only this much detail i have provided with me. I lost my bajaj finance emi card 7 to 8 days before but dont know how and where to complanint. I need this card to transact in future through bajaj finace card so i will be helpful to you if you do needful in this matter and submit me a new bajaj finance emi card as soon as possible.

Yours faithfully
Sanjay v khimani...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Bajaj Finance — subject card blocked

 Afreen Salman Shaikh on Nov 14, 2017
My name is iafreen my emi card no is [protected] my card is temporary blocked i request you to please activate my card this is not a good customer serivice you people blocked my card without any prior intimation i did not receive any prior message regarding the same you can see my old loans
Kindly resolve this same

Thanks

Afreen
{protected}...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — forgot my username and password

 Rajesh “Raju” Patel on Nov 12, 2017
Rajeshkumar naginbhai patel residents at vadodara, gujarat and purchased mobile by emi from bajaj finance am forget my user name and password hence you are requested to provide me the same. I have purchased mobile and my monthly emi of rs.2, 000 for loan a/c no.413dpf38138535, mobile [protected] hence you are requested to provide me user name and password....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — my mobile number change 9388965324 to 9747106131

 Jaikumar Vettam on Nov 11, 2017
Respected sir,
I jayakumar) is writing this complaint to inform you that i need to change my mobile number [protected] to [protected] because i have lost with my mobile and my emi card no is=[protected] so its an esteem request that u please update my old mobile number with my new one and please give me updates on the bksingh6420@gmail.com.
Ending this letter in anticipation,
And hoping you will pay attention on my above request...
Complaint comments  Read comments [2]Complaint category Computer Hardware

Bajaj Finance — frequent automated calls for promoting their loans and service

 SumitHL on Nov 9, 2017
I have been getting automated 4-5 calls from bajaj finance everyday from last more than 1 month
It's really frustrating and painful to see so many calls from different number from bajaj finance. Totally harassment to the public for forcefully disturbing my making so many automated calls. They don't even have common sense as how many times their system should make this automated calls to same customer/person. There's no way to stop these calls as it's been set in their system. Please take strict action against bajaj finance....
Complaint comments  Read comments [3]Complaint category Banks

Bajaj Finance — receiving daily calls from bajaj finance, whereas i am not interested at all

 Amitkehri on Nov 9, 2017
These bajaj finance guys are like vultures, and hunting all the time by continuously calling me daily.

Many times i have told i am not interested in any loan... But seems they enjoy calling guys and irritating them.

If any "human being" of bajaj finance is living in this earth, remove my number [protected] from your list, or i am gonna sue you guys using my mobile phone recorder....
Complaint comments  Read comments [6]Complaint category Business & Finances

Bajaj Finance — bajaj finance spurious calls

 amitcumar on Nov 9, 2017
I am getting daily 4-5 phone calls or messages per day from bajaj finance on my number [protected], even though i registered and re-registered for full dnd. I have complained my telecom operator vodafone as well as the trai, but this doesn't seem to stop anywhere. Not sure what to do next. Here are few of the numbers that i have blocked on my phone block list still they are calling from new lines.

Calls from
[protected]
[protected]
[protected]
[protected]

Messages from:
Vk-bajajf
Vm-bajajf
Am-bajajf

Thanks
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — repeatedly spamming consumers

 mj18 on Nov 9, 2017
Baja finserve, bajaj finance etc keep calling customers.
Following are their numbers

+[protected]
+[protected]

+91 - [protected]

They keep calling customer. The nuisance is so much that these days automated calls are made even during the middle of the night to disturb tranquility and peace of the customers. Something needs to be done quickly about this nuisance....
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — service issue

 Jigar Lapasiya on Nov 9, 2017
I have written many mails to bajaj finance regarding mobile no. Updation and mail id updation. Still it's pending. And just because my incorrect mail i'd is registered i am unable to get those services which are easily get though mails. I have given required documents to bajaj employee still my residence address via incorrect. I am unable to change my mailing addresses and mobile no. And getting problem to use customer portal of bajaj....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — unwanted insurance without my concern

 Hirdesh Rana on Nov 8, 2017
Hi, there is unwanted insurance is assigned by my name and i have requested for surrender the same via sending emails to wecare @ bajaj but not getting any response from there side since last 5-7 days not even there is phone number where we can talk about our problem - please help and guide us to solve this issue on priority

I have not opted this insurance policy nor even i requested for the same and suddenly got an sms that your insurance policy is issued, there is option in bajaj finance to talk to them regrading this isssue except wecare email and from there also we are not getting...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Finance — regarding loan cancellation of emi card

 gadwal.raghav on Nov 8, 2017
Hi bajaj

Inspite of my several reminders over email and phone you have deduct the amount from my bank which i have not purchased
I want my money back in my account on priority.
You need time to cancel the loan but you dont need any time for emi amount deduction. This is unfair and very bad service from bajaja i never expected from bajaja. Over phone you will speak very nice that amount will not deduct and says sorry for inconvienance but what bajaj has done now.
Iam not at all happy from your service over phone you will say one thing and it wont happen
From...
Complaint comments  Read comments Complaint category Loans

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