Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2359
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2565
down
882

Phone:
Phone:
up
1528
down
654

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2359
Pending
0
Resolved
50
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (223)

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Bajaj Finance Complaints & Reviews

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Bajaj Finance — for personal loan

 Bhupender0077 on Mar 17, 2018
I've emi card of bajaj finance & shwo offer on card pre approved personal loan. I visit nearst branch & call many times in cuntomer care but i sumit my docs but not gave me any response. My personal loan aprove or not. They say we send mail for approval. Than tell me whats means of pre-approved loan.??? Why you waste customers times. Tell me what's the status of my loan fill. & customer care exicute say that call you back im two hours now 3&half hours gone. Not any call received by ur executivesu...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — bajaj finance deduction of amount from my account info: bajaj fin mndtvrfchgs rs.118/-

 Rakesh Mi on Mar 17, 2018
Bajaj finance — deduction of amount from my account info: bajaj fin mndtvrfchgs

I have bought the lloyd semi auto washing machine v. B electronics in the month of feb - 2018 and i have paid all the charges required for the card formation.

On dated 16.03.18 i have observed that the amount of rs.118 has been debited from my account as mentioned above. I do not understand that, why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi card and i do not get my card till now.

Please let me know...
Complaint comments  Read comments [2]Complaint category Washing Machines

Bajaj Finance — loan emi paid earlier, but bajaj made me to pay bounced emi again

 gokul krishna prasad Nagidi on Mar 16, 2018
I have taken furniture from hometown punjagutta branch hyderabad.
And my emi started from march 2nd, and the other march 5th 2018
As iam not aware that my emi card was bound to an inactive bank account. Where ecs is connected.
On feb 28th i got a message to maintain balance in bank account for my upcoming emis in march. So i connected to bajaj customer portal and paid the advance payment of my upcoming emis (Advance payment link never prompted me saying that bajaj is going to set this emi payment for april emis).
And in my emi info of bajaj mobile app showed me the next...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — calling on loan offer

 Ckr1215 on Mar 16, 2018
I am currently getting 20-30 calls every week from bajaj finserve end comes regarding to take loan. I am not interested to take loan. I had finished my bajaj loan few months back and i will never ever opt bajaj again in my life, just because you guys pissed me off badly.. So please stop the same if not than i shall move to consumer court. [protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — vehicle reposss

 smartfs 2006 on Mar 16, 2018
My vehicle repossed in 18th, my dues pending 5 only, not issue prepost notice, vehicle repossed time and recorgding my camera. Prepost send nextday afternoon, iam come to bajaj chennai office saligramam iam met manager sivaveeryian in 23rd morning my outstanding total 42500 something, iam ready to pay still outstanding 25000 something, iam written letter to request current outstanding release my vehicle. Iam calling 100 more times no one responce, iam paid 75% to my vehicle. Iam request to say consider my letter & mail. My bike no: tn07bc2651 [protected]
Chennai bajaj manager no:[protected]....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bajaj Finance — cibil not updated

 sagar24680 on Mar 16, 2018
Hello team,

My consumer id is 56642989. I have a loan as cd for tv, i am paying the loan from dec'17 and paid 4 instalments. However my cibil is still -1, i have contacted you before 2/3 times regarding the same but i am not getting the complete resolution.

As this is the loan means transaction is there with my credit history then why are you not updating it.

Please update my cibil or raise it to the respective person....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — getting call for loan I have never availed

 seemaatul on Mar 15, 2018
I am getting call from Bajaj fineserv (agent calling himself Vikas) for a loan I have not taken. I do not understand why that executive named Vikas is calling me again and again, what is more harassing is that now he has gone verbally abusive with me for no reasons. Why dont u guys verify each and everything before giving loan to anyone. How can he call me for the loan I have neither taken nor guarateed for anyone. Since the number of that person does not exist anymore, he is calling and abusing me. I will take action and lodge an FIR against this number for sure. The number is [protected]. And I...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Bajaj Finance — harassment

 Avinash Thakur Sisodiya on Mar 15, 2018
I have purchase new washing machine on bfl. Have paid all installments before due date my loan acc no.4r1rcd24634552 and loan amount is 21000/-.
But at that time i have not received my emi card and now i want to purchase new items so there is no emi card and any other details with me. Ihave paid rs.399 for emi card with fill up form. So plz check this and solve my problem...
Complaint comments  Read comments [1]Complaint category Washing Machines

Bajaj Finance — receiving call for non repayment of loan by other

 AshishBochia on Mar 14, 2018
Sir/Madam,

I (Nidhi Gandhi) is receiving call from Mumbai branch, stating loan was provided to Santosh Gandhi who is not replying loan.

We don't know Santosh Gandhi, then why call is being made to me.

Does Bajaj Finance check authenticity about other contact number given by applicant.

We are going to make FIR against this. I request Bajaj Finance also to look into this matter....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — for mail id registration

 Rohit Singh Paraspur on Mar 14, 2018
Dear sir/mam
I am a customer of bajaj fi service, I purchase a Sony led TV but without my knowledge your executive give me extend warranty but I have no need to Extend warranty.so pls I want to cancel my extended warranty.
Pls register my mail id-rohitsinghmds9000@gmail.com my registered MO no is-[protected]

Thanks & regards
Rohit Kumar singh
[protected]
rohitsinghmds9000@gmail.com...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — satish collection incharge / manager

 Ahmed Allauddin Saberi on Mar 14, 2018
I had financed consumer durable loans from bajaj finance and already I have completed 4 Loans Payment after view-off As per satish commitment he will issue me a NOC but fake commitment, and he is a cumminal guy and he was very very much badly rude and not responding well you just call him on phone and see his style ( A warro ) He dont speak english or hindi. and he did not deserve that possition. His Mobile No. [protected] any way he hang me up and did not clear and close my accounts....
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — I want to returned my deposited money.

 Tki on Mar 14, 2018
Dear sir/ madam,
I bought a 1ton split daikin ac from the previous 14.08.2016 at dhakuria golpark great eastern.
When i was asked to pay rs.3712 due to the warranty will be extended for 3 years.
As i am pay the amount rs.464×8=3712.
But i have still not yet given the bajaj finance amc paper.
My only request will be to give you my money back immidiatly. Thanking you.

Sanjay goswami.
[protected]....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finance — misbehavior case

 Ashwini Panchal on Mar 10, 2018
I had financed consumer durable loan from bajaj finance and today i received a call from bajaj finance collection manager mr. Santosh jagtap, contact number: [protected] and he was very very much badly rude and said if you are capable to finance loan then why did you took from bajaj, wherein i never denied to make payment and i told very much politely that i will make payment post 15th of march'18 with what so ever late payment charges because due to family death i was not able to manage. After explaining each and every situation he was behaving very badly.

When you are calling from...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — unnecessary and unsolicited phone calls after denying services

 rajput_dinesh07 on Mar 10, 2018
Every day i am receiving calls from your bajaj finance representative since last 6 months.
I already informed many times that i am no longer interested in your services and stop calling me but still i am receiving calls from bajaj finance representative with different numbers.
For example i have noted few numbers of bajaj finance below for your kind perusal.
1. [protected]
2. [protected]
3. [protected]
4. [protected] etc....
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Bajaj Finance — non deduction of emi for bajaj financial loan (account no bf7c046086)

 Y Shnmukha Rao on Mar 9, 2018
Respected sir,

I, y. Shanmukha rao have purchased a refrigerator for a sum of rs 12050/- from sushil electronic s & electronic, nasik road under bajaj financial and down payment was paid to sushil electrics for rs 3050/- and balance amount of rs 9000/- was fixed for 8 x emi (1125 x 8 = 9000/-). Accordingly, the emi was already deducted from my bank account by sbi bank for 6 x emi. However, 2 x emi has not been deducted by my bank account till date. Further no notice against my emi was received from bajaj finance company, nasik road. Thereafter. I have posted out from nasik station...
Complaint comments  Read comments [4]Complaint category Refrigerators

Bajaj Finance — two extra emi debited from my account for loan against furniture

 MAHESH ARKHADE on Mar 9, 2018
I bought a sofa through bajaj finance, emi was 2491. Due to mistake of either bajaj finance or furniture shop they filed two loans against same commmodity. I got message of debit amount two times same month. By follow up i got my one emi back in account 2491, but still one emi not credited in my account of 2491 rs/-. No proper reply by bajaj finance team. Poor coordination below given details of loan
. Your refund of rs.2491 for lan 4s5rcd57161738 has been processed on 09-jan-18 via neft. Refund transaction id: cms[protected]. Regards, bajaj finserv...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — 117 rs deducted from my account

 Goud Raaj on Mar 9, 2018
Respected sir,

Please explain me why your authority will deduct money from my account of rs 117. Please clarify me with my email id :- graajs@gmail.com.
[protected] on my num. As possible.

I am taking a consumer loan past year at least 2 year ago from your bajaj finance but its closed. So there is no reason to deduct any amount for this way so please cooperate with me and send back my money as possible....
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — harassment and unprofessional services

 alok shastri on Mar 8, 2018
My name is Alok Shastri and I have a Flexi loan with Bajaj finance and as I'm a salaried employee I had confirmed maximum fixed EMI for my loan of 6L. The sales rep said around 14K no matter what. Last month I was asked to pay 22K randomly when I told them my issue that I'm a salaried employee I cannot make such exceptions I have other commitments their employees starting harassing by saying we will report this in Cibil and starting calling and texting me from thier personal numbers.

Thier assistant manager Rohan pardeshi has no clue. He just said interest hoga na sir. That is level...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — getting unwanted calls asking me to take loans

 bparija on Mar 8, 2018
I am getting calls from Bajaj Finance people asking me to take loans. Almost everyday someone is calling me asking for loan. Why you guys are pestering innocent people? I already have added my no in dont call registry but still this is happening. I don't want any loan from anybody.Not now not in next 20 years. So please stop calling me otherwise I will be forced to go to court....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — loan 5322362304866

 Kiran9702 on Mar 7, 2018
Loan no:[protected]
Service Request No: SRN17789086

Tuesday 1.05AM 6th March 2018, i received a mail regarding loan processing from Bajaj Finserv. I am wondered, without placing any request or applying how Bajaj Finserv was processed loan on my name. I dont know it is for whom under guidelines it is processed. Or like they are planning to give a loan for Nirav Modi or what. till now i did not get any response from them. I need justice for me, they use to torture me by calling every day. since i did not pick a call they have right to process the loan....
Complaint comments  Read comments [1]Complaint category Business & Finances

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