Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2623
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2827
down
954

Phone:
Phone:
up
1676
down
709

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2623
Pending
0
Resolved
58
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (266)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — personal loan not npa of bajaj finserv

 bhardwaj kanwar on Aug 31, 2018
I got life threatening calls from by bajaj finserv your recovery out agency by mr. Ravi mr. Rathod & mr. Sanket sathe as follows
This is with reference to visit by your mr. Ravi (Cell no. [protected]) in the matter of collection of outstanding dues on 05.08.2018.in this regard it is submitted :-
1. That i took a personal loan from your esteemed organisation
2. That until june/july 2018 my payment has been regular
3. Your mr sanket sathe who is from shree sai collection agency has also ill treated my daughter on phone through cell of mr. Ravi's cell.
4. Your one...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Bajaj Finance — card block

 Yogesh ingawale on Aug 28, 2018
My name is yogesh ingawale My mobail no [protected], . . My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. . This is not my good service experience with Bajaj Finance Customer serving team. You should well trend your team before let them handle any call.
plz un block my card...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — debited amount of rs.117 from my account

 anita@gmail.com on Aug 27, 2018
Myself Anita Sandeep Teli. The amount of Rs117 has been debited from my Saving Account . I have received SMS "ACHDRTPCE BAJAJ FINANCE1499" from Bajaj Finance. I have not taken any loan or purchase anything from Bajaj Finance. There is no any EMI amt against any product taken through Bajaj Finance. Kindly refund amount at the earliest. Why this type of deductions are doing by Bajaj Finance without asking any loan. If you will not pay my amount within two days. I will put Article in Newspaper for Service of Bajaj Finance. So kindly provide your positive and speedy reply to the customer. Even I am...
Complaint comments  Read comments [2]Complaint category Banks

Bajaj Finance — discrepancy in personal loan

 P golui on Aug 26, 2018
I have been confirmed by bajaj kolkata office that my personal loan amount 560000 insurance 39000 processing fee 1.75% emi 14140 rate of int 10.30% on 10 aug 18 and i was sent ok.
On 17 aug 18 i received a mail from direct bajaj that loan amount 599741 incl ins 39741 processing fee deducted more than 2% emi15283 rate of int 17.75%.
I have sent mail several times to bajaj we care from 17th aug to till date but my problems does no solve. How they can charge more interest without intimating me?...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — personal loan emi

 Vinit Kher on Aug 25, 2018
I want to share my experience with bajaj finance i took personal loan from them and when i wasn't able to pay my 11th and 12th emi. The bajaj finance collection man called me and as soon as i answered the call. I told him theer is some finance issue once my finance issue solve will pay you with all charges. But he started using vulgar language and very irrited person. Which i can not even express. He talked many things...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — bajaj executive harassment by family member and me

 Manashi Ghoshal on Aug 25, 2018
I am manashi ghoshal. All time phn and heras me for 1 emi payment. This name is anirudhya saha number is [protected].. Send excicutive at my house daily. Plese take action against this number.. I am repetadly said must be payment on 31st aug. But he is hamar me all time.. Call me again and again. Do not pick up call then send excicutive in my house. They are came and theret me. Please take action....
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — automatic daily calls for loan

 MD ASIF IQBAL on Aug 25, 2018
Hello bajaj finserv,

It is ridiculous that daily 4 to 5 times, i am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or sms me for loan requirement..

Kindly take necessary action for stopping phone call at my number else i will be forced to take action against bajaj finserv for disturbing me on and off using several different numbers

Please note this number for your action : +91- [protected]...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — vehicle loan

 prabhakarsindhoor on Aug 25, 2018
Dear sir, my name is s prabhakar. I have taken 2 wheeler vehicle loan for buying ktm duke 200 on march 25th 2017. My emi amount is rs. 4759. This amount is deducting in every month 6th in my sbi a/c. August 6th also debited rs. 4759 as usual. But again 24th august afternoon you have withdrawn rs. 413 without my knowledge.

Please refund my amount to my sbi account. Sbi - peenya baranch reference is p [protected] transferred to ddr bajaj auto to your a/c no. [protected].

Please examine this and revert back to my mobile no. [protected]. S. Prabhakar. Or reply to mail id...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — requesting for the insurance on mobile

 Street Hawk on Aug 24, 2018
Hyderabad,
Aug 24, 2018.

Respected, sir
Myself g. Vijay
My register mobile number is [protected]. I purchased mobile on finance on aug 7, 2018. When i am taking mobile i sure that i told that i don't want to insurance on my mobile then also they processed insurance on my mobile.
I received msg that they were added insurance (No. Im1674602) to my mobile with rs.1849.
I also received one courier from fone safe about insurance apply on my mobile
My emi is rs.2167.
Please sir as soon as possible you cancel my insurance plan
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Finance — heras me and my family

 Manashi Ghoshal on Aug 24, 2018
I am rituparna ghoshal. Some consumer loan in bajaj finance are running my mother name manashi ghoshal. All month my payment is clear bt this month 2emi is due now. Bajaj excicutive moumita came my home call and call heras me with some people type of gunda came my home. Please take action against them asap. Then i complain police... The girl thret me she burn my house. If you not take a action iam gp police station...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — detail of loan & emi-reg

 shama2010 on Aug 24, 2018
Please give me detail of my emi and loan last time my first emi deduct excess so i want full detail of my loan & emi which have been paid and how much emi will paid by me in future. My loan no. Is 4260cd80283927 & 4260cd80284758 loan items are washing machine and refrigerator. Please resolve my complaint no one give me detail of my loan please send response to my email id...
Complaint comments  Read comments Complaint category Refrigerators

Bajaj Finance — elite card fraud

 Manjunath Mithra on Aug 23, 2018
In the month of november 2017, i got continuous calls from a customer service executive of bajaj finance for offering a bajaj elite card which will have a limit of 300000 and also rs 30000 worth of gift vocuhers inclusive of holiday stay and what not things. They asked me to pay rs 4777/- for the same. Initially i was not convinced by this offer and i had a strong feeling that its a fake call. But later on this guy named nikhil nagare kept on calling me and tried to influence me by telling that its as good offer and this services are offered to the privileged customers only. Finally i made the payment...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finance — elite membership card

 A G Raghavendra on Aug 27, 2018
I paid for Elite membership card Rs.4777/- on 30.09.2017 so far I have not received any response even after sending mails visiting to Bangalore local office & even for phone call.

Payment details as follows,

Cheque No.047808 of ICICI Bank
Cheque dated : 30.09.2017
Amount Rs. 4777/-

Person who collected cheque from me stated the official representative of Bajaj Finance Ltd is Mr.Chethan Gowda and his mobile no is [protected]

please help me in getting refund of the same....
Complaint comments  Read comments [4]Complaint category Entertainment and Recreation

Bajaj Finance — they are cheating customers

 Uma Madhavi on Aug 23, 2018
My name is Uma Malla. I am a female. I am a registered customer and I have existing loans with you. I been a loyal customer to Bajaj.

Last month I got a call from one of your executives saying that I had a smart card pre-approved for me. Initially I said i was not interested. He convinced me explaining it's benefits. Then I asked him to come down home to gather my KYC documents. He came and left saying I would receive the card within a week. After two days I got a msg saying it was declined and no reasons were stated. I been trying to reach customer care to talk to an executive....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — frustrated customer due to phone calls

 PAVAN TAMRAKAR on Aug 22, 2018
I do not know to whom i am addressing this email.

I have taken loan from bajaj finance, which is my biggest mistake in my life.

I am getting daily 5 to 10 calls from different private number of your employee. this is affecting my work process in office & home as well.

This is the mail i am writing to M/s Bajaj finance, if you will not solve my problem then i have to take some legal action.

Pls help me.

Pls delete this number from your book i.e. [protected]...
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — request to deactivate my bajaj finserv emi account & card

 Arkojyoti Ghosh on Aug 22, 2018
I was existing Member Identification (EMI) card no.xxxxxxxxxxx1807, I blocked the card, but even now bajaj finserv is deducting my EMI card inactive annual fees Rs117/-from my SBI bank account. I would like to request you please deactivate this card & account. I do not require any such card.
Thanking you,
JYOTI GHOSH
Registered mob no in bajaj finserv :[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finance — behaviour of an employee mr. bind das

 ambalika chatterjee on Aug 22, 2018
I was supposed to take a top up loan, which i refused. But mr. Binod das an employee with bajan finance misbehaved with me. His misdemeanor and repulsive behaviour is an insult to the reputation of your company. I may have my own reasons for not taking the loan. But his negative attitude towards a client failed to impress me. Even after reminding him that in future i may take other loans, he went on being abusive. Kindly look into the matter with immediate effect! Such type of employee conduct doesn't suit a company of your stature....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — daily calls from bajaj finance on loans

 Sandeep Masade on Aug 20, 2018
Daily during office hours or during driving time getting calls from bajaj finance asking for loan offers they have. after repetitively saying to stop the calls not interested for any kind of loan still getting the calls. i don't want to repeat the same. if its not stopped i will take necessary action against bajaj finance.

Please stop such unethical way of calling continuously. people are aware where to go if they need any kind of loans....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — bajaj finance collection executive harassment

 chandra1shaker@gmail.com on Aug 20, 2018
Hi, this is BUDDIGA CHANDRA SHAKER taken personal loan which is 1.2 lakh because of executive of loan representative forced to avail the loan.

Continuly paid 13 months emi without any delay. Due to certain health unable to pay only one month

Even I requested very pleasantly yo executive to give time for payment but your executive used abusive language all the time and harresed whole month

Even blackmailed me will cost home with team and all managers will collect payments at any cost where I was not at home, hence warned my parents for payment and also...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — incorrectly charged for emi card

 riskiabhi on Aug 19, 2018
Hi,

My name is abhishek. Login id 76764794.
I have applied for bajaj finance card post getting an approval of rs 60000. They have charged rs 471 online for physical emi card and post that i got a text that you will receive your card in 2 weeks. Now, they are sayung they are not sending any card and shared a link to download digital card. If that's the case then why i'm charged for physical card. I 've tried to call them mutiple times but there ivr is not recegnizing me either phone, customer id or emi card number, hence unable to speak to anyone. Such a bad marketing by them....
Complaint comments  Read comments [1]Complaint category Business & Finances

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