Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2158
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2238
down
778

Phone:
Phone:
up
1329
down
583

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2158
Pending
0
Resolved
44
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance Complaints & Reviews

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Bajaj Finance — mobile emi

 Rajavel Legend on Dec 14, 2017
I paid mobile emi on day 4. Because 2, 3days are govt leave. They called after ten days and informed 450 charge. But without my knowledge they take rs 118 twice in my account and then they put charge.
I don't want your emi card. I want to return that. Very worst service.
Service woman said that charge will not put. And118 amount also return. But nothing happened....
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — flexi loan false charges

 shiburavi on Dec 14, 2017
I get a call from marketing team telling me the benefits of flexi loan and the payment options which are good. The process is after approval they will add the funds based on your eligibility (In my case 5lakhs) to their portal and i can downdraw whenever i require and pay interest for only the fund i have used.

The actual process was different. They just transferred the fund after the processing charges to my bank account directly. I had to transfer the money back to bajaj portal as i did not want to use it immediately. Now for the actual problem - they approved for a total of 5.1...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — unsolicited calls

 debac23@gmail.com on Dec 13, 2017
Hi bajaj finance,

I am getting daily 4-5 calls from bajaj finance and it is very disturbing. Either it is bajaj finance or your channel partners.

This has become very irritating.

Please do not call me. Please ask your channel partners not to call me.in case, you are not right person, please direct me to the correct legal entity in india and i will complain there

Rgds,
Debashish...
Complaint comments  Read comments [2]Complaint category Unsolicited Phone Calls

Bajaj Finance — not able to login on customer portal experia

 JaydeepJoshi on Dec 13, 2017
I am not able to login with given credentials, i am not able to repay the loan amount which is not required for me. My requirement of loan is 2l and amount credited to my bank account is 4l, so i am trying to repay 2l amount using the given credentials.

I am trying to repay the 2l amount from the loan disbursement date 08/12/2017 at the same day i got the login credentials.

I am waiting and trying to contact you from last 5-6 days but no one has replied. I have mailed you many times, but every time my request get closed by you without a solution.

Because...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — no objection certificate required

 Krish Uttappa on Dec 12, 2017
Hi team,

Please be informed that i took my two wheeler bike through bajaj finance in march 2013 however my loan with bajaj finance got completed but did not receive the no objection certificate for that.

I am applying for a loan in different bank for which their require no objection certificate from bajaj finance.

Bike # ka53eb2756
Mob # [protected]/[protected]...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — scammers and liars

 beingsarci on Dec 12, 2017
Hi,
I'm really disappointed with the way bajaj finance's customer service team works.
I got a written confirmation from bajaj's team that my emi card is unblocked & ready to be used (After rigorous follow up on twitter & email). For the third time when i went to the local shop to book my phone, & yet the card was blocked. Finally i had to use my cc to buy the phone. Why have they mentioned that it's unblocked? If you don't want customers to buy product under your finance company, you can say that upfront! You kept on lying. That moment was embarrassing for me & it will be humiliating...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — emi paid and still showing overdue and charging penalty

 pooja11sharma on Dec 11, 2017
For loan account i had applied for change in bank details with all necessary documents on 25/11/17, and as informed bank detail updation will take another 15-20 days officer at bhopal branch told me to deposit upcoming emi in advance.

On 4/12/17 i had paid online emi by portal for which transaction was successfull, reciept is attached here with.

But after due date i recieved message that my emi is overdue. And i need to pay penalty along with emi....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — do not disturb, don't need any loans

 cherry3s on Dec 11, 2017
Hello, everyday am receiving atleast one call from bajaj finance in which it's very disturbing, probably i was a past customer with bajaj finance but not now and never want to be because of higher roi, average service quality etc., request you to kindly remove my name and number from your records in regards to the loans and lendings promotions, marketing, etc. I don't need any lendings further.
Thanks and appreciate your assistance in anticipation....
Complaint comments  Read comments [3]Complaint category Banks

Bajaj Finance — please stop calling every 30 mins for asking to take loans

 Chakrikishen on Dec 11, 2017
Dear bajaj finance,
Please stop calling every 30 mins for asking to take loans from you.
It has been a headace to receive the call every day these many days.
I have been blocking calls from you, even then you call me with a new number.
Please please i'm not interested in taking any loan from you.

I will have to file a complaint against you if this doesn't stop.

My number is [protected]...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — date change

 Avinash AS on Dec 11, 2017
Please my loan date change my account details consumers durable number 4900cd5749020 and 4900cd5749039 my emi date 2nd change 10th please change my salary date 10th soo change in date is ok but salary 10th so my account any time amounts there but my bank account maintenan any amount 5000 please change my account my request please sir change my emi date...
Complaint comments  Read comments [1]Complaint category Banks

Bajaj Finance — details not updated

 ViCKY ASHOK on Dec 11, 2017
Hello,
I have purchased a macbook from bajaj finders using my emi card. As this is my first loan from bajaj,
Its been already 7-8 days still i haven't received any details of my loan on my email or in text,
Also m not able to login in customer portal, as its showing invalid phone number or experia id (Mentioned at the back side of the emi card)

Also not getting any revert from[protected], after sending plenty of keywords on[protected].

Called customer care, they said the details has not been updated in system and it will take 24 hours then...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — lost my mobile number

 anusha019 on Dec 10, 2017
Dear sir /madam
I was lost my mobile along with sim number [protected] which activated on bajaj emi card.. Kindly change my new mobile number [protected].
Please change my mobile number for my bajaj emi card transactions. Recently i was changed my number but accidentally i was lost my mobile.
This is for your kind information sir/madam.
Thanking you sir
Anusha kondaveeti...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — daily automated calls from bajaj finance to take loan

 abishekmishra on Dec 10, 2017
I receive daily 5 to 6 calls from bajaj finance from their customer support or the automated calls to take the loan which im not interested at all. It is a torture from bajaj finance and it really annoying and disturbing. I keep blocking their number and they call from some new number. Please make sure that i do not receive any such calls any more as im not interested...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — bajaj overdraft facility : experia

 amitava_9055 on Dec 10, 2017
Bajaj has purposefully given a wrong email id as registered email id. And hence i didnt receive the login details, and hence couldnot return the money. Bajaj then charged interest on full 840000/. Then when i am trying to do partpayment, payment is failing everytime for the last 20 days, and i know they will again charge interest on the money. Bajaj is cheating me. Kindly help

Regards,

Amitava chowdhury
[protected]...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — deduction of balance my ac

 Sanjay Bubane on Dec 10, 2017
My reg no [protected]. You have given me health policy. I maintain balance this month my ac deducted 284 balance i maintain balance but your tech problem you have penalty to me. I giving ecs for only installment not any dues. You have misuse my ac without permission it is not good. Also your personal loan br mnger sangli refuse me give me loan reason of area. You have give me loan refrigator. Gold and health insurance without area reason why should you condn to personal loan..
.
Neglect to above quary......
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — problem with my emi

 Sheela Moncy on Dec 9, 2017
Hi,
My name is sheena moncy. I had placed an order from home centre for a sofa and a chair. It was only after reaching home i figured that the sofa wouldn't fit my room. I have been to home centre several times and called up several times regarding the same. Spoke to someone called pawan who says he is from banaj finance (Home centre, pacific mall, subhash nagar) even after cancelling the order why is being emi being cut every month even after the order cancellation? This is customer harassment!
Such pathetic customer service. Really disappointed....
Complaint comments  Read comments Complaint category Furniture

Bajaj Finance — regarding provident fund amount not yet credited

 SUNITHA SUNI on Dec 9, 2017
Dear sir
I am sunitha emp code e88543, employee of bajaj finance ltd from 1 may 2015 to 30 dec 2015 and i have resigned from the job in 1 jan 2016, for some health issues. And again i have joined the bajaj finance on 1 st may 2017 to 30 oct 2017.in the both time period i have not apllied for pf. So now i am applying for pf but the addecco consultancy hr not accepting the pf application form and i dont know the reason for rejection kindly process my pf asap.

Thanks and regards
Sunitha r...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — making charges after surrendering on free card

 Sk Chhabra on Dec 9, 2017
One day i got a call for bajaj rbl credit card with one year free subscriptions. Customer service confirm that you have not been charged for one year, but after one month they charged. When i talked to customer service they told me pay as much you made purchase and block your card. I did as they said i am having recording also. I forwarded these recording to them, still they not reply.
Now they are charging fee with fine. Please do the needful.
Sheetalchhabra, indore, mp...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finance — change of my residential address & contact number immediately

 VEERA VENKATA DATTA Subrahmanyam on Dec 8, 2017
Respected sir,

I, t. Radha madhavi as a customer in our bajaj finserv. Sir, my

Emi card no : [protected]

Customer id : 26340182

Please change my residential and my mobile no. The details are given below
T. Radha madhavi
W/o. T v v d subrahmanyam
D. No. 13-3-2
Ponukumati vari street
Pinapadu
Tenali - 522201

My previous mobile no. [protected]
Please change into
My new mobile no. [protected]

Please change immediately. We need urgent...
Complaint comments  Read comments Complaint category Other

Bajaj Finance — loan against policy fraud take a proper action

 jyoti somal on Dec 8, 2017
Waiting for the reply.. I hav two policy one is rs 50000 and other one is rs 30000. Why u guys are doing this. Just for money.. How bajaj finance people are i hav a no of that girl i called everhday everday she told me that mam u will get the amount today. Then 72 hous i dont understand why u r doing.. So its a request guy be aware of this type of call. That girl name is mira and shruti.. Contact no is [protected] [protected].. Be aware..

If u wang to talk to me u can mail me @ jyotisomal2010@gmail.com...
Complaint comments  Read comments Complaint category Loans

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