Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2152
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2236
down
776

Phone:
Phone:
up
1326
down
583

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2152
Pending
0
Resolved
44
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance Complaints & Reviews

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Bajaj Finance — automatic calls to my number

 sangramp88 on Dec 8, 2017
Hi,

Despite of activating full DND, I am continuously getting promotion calls from Bajaj Finserve for loans. The calls come at anytime, that distracts me from my work and personal time. Please remove my number from promotion list. my mobile number is [protected]. Please make sure I don't get any promotional call or sms on my number. I have given number just for necessary communication with me and no other communication is expected from Bajaj....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — bajaj finance is a big nuisance.

 mahendrask on Dec 6, 2017
Bajaj finance is a big nuisance. I repent taking personal loan from bajaj. They have my mobile number and they keep calling me very often asking for personal loan. I will have to change my mobile number because of them.
I have taken loans from several banks so far. But only bajaj finance misuses the information of existing customers for calling again and again....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — ecs stop request

 Artist Subrata on Dec 4, 2017
Dear sir / madum

I subrata chatterjee account no. 410pmt47687533
I have taken a loan from bajaj for which i am suppose to pay an emi of 6580 every month on ecs basis,
And i am very much willing to pay the emi. But unfortunately since last month suddenly got physically unwell as i got a lumber injury which has effected the lumber spine and the upper limb. For this reason iam almost bed ridden n unable to go out for professional work or any other activities. Which has effected my financial condition very much. The doctor asked me to take a bed rest for a month more and...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — customer id - 28591101, loan no - 582dpf21980003_ - iphone 6

 Munesh Tomar on Dec 4, 2017
I purchased a i phone 6 through bajaj finance. Now i find that another product naming "digital fone safe 582dfs21992143" is tagged to my loan account# 582dpf21980003.
I mailed to the company to remove this product from my a/c. But they didn't pay any heed rather deducted the 1st installment of emi for this unwanted product. Iam astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. Ishall remain grateful to you.
Thanking you,
Yours faithfully,
Munesh...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Bajaj Finance — for card unblocking

 boyzoneabhi on Dec 4, 2017
My bajaj emi card has been blocked & card comes today, so activate my emi card. My card is blocked i didn't purchase any product right now i want to purchase something so pls activate my card thanks & regards
My name : abhishek kumartiwari
Emi card no : [ (1)#0797 (2)#1799]
Customer id : 45326647
Phone no : [[protected]]
Kindly activate my emi card as early as possible thank you......
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — daily 6/7 calls for loan -- very annoying

 Somdeb Sanyal on Dec 1, 2017
Hi bajaj finance team,

I am receiving daily 6/7 calls for last few months despite of not responding it i am continue to get it from different numbers daily. Any time of the day i get the call and it is very annoying and disturbing. While i have never requested for this.
Kindly request you to stop this and remove my number from your database for calling.
Regards
Somdeb...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — activate my number as do not disturb from bajaj

 bharathmsnath on Dec 1, 2017
Dear sir,

In previous (In october 2016) i got consumer loan from bajaj and payment is completed also. But i received number of marketing calls from bajaj like voice calls, recording calls and messages also on daily. I am irritating about this.
My mobile no :[protected].

So please stop the marketing calls to above number and activate do not distrub to above number from bajaj....
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — illegal financial fitness report charges

 guptaprabhat9@gmail.com on Dec 1, 2017
My loan application number:[protected]. Hello, this is prabhat kumar gupta from bhopal. I've applied for a personal loan in bajaj finance ltd 2 weeks before and got less amount. Even the customer care persons admitted that the amount is less and asked me to contact thier greviennce team. Based on our discussion i've sent the statement which i got from bajaj finace. A customer care person contacted me and sent the split up of documents. I found that amount of inr 2499/-has been deducted in the name of "finencial fitness". When i asked about it they sent me an email statement with finencial fitness...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — stop wanted call to my number - 9748306164

 meetamitsinha on Nov 30, 2017
I am regularly getting calls from bajaj finance for loan and other promotional offer. I just wanted to stop these calls, really getting frustrated everyday receiving 5 to 6 call daily.

Please stop these call from now. I haven't shared my number for any such promotional call and just wanted to know who has giving them authority to use my number. Please stop these call from now....
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — regarding my consumer loan

 sikdararunk@gmail.com on Nov 30, 2017
My loan no is 410sce16615542 i have taken a furniture of godrej which loan amount i have clear in september2016. Now question is this every day they call my daughter and asking for money. I don't know why. My cheqe bounce charge of rs.1530/ i will today it self in your kolkata office. And other thing i don't know why they are asking for more money. When i don't know any thing regarding what they have done earlyer. So please lookafter this matter....
Complaint comments  Read comments Complaint category Society & Culture

Bajaj Finance — I'm complaining about executive behavior

 D.N. Chandra on Nov 30, 2017
Hello we are very thank ful to finance my product but i m not satisfied your executive behavior my one one months emi is pending i told him sir i will pay but i have some medical isuses in my family so plz u can take ur emi after 2/3 days but he can not anderstand he shouting me and he said very rudely bahaviour he can give me dhamki... I cant toll rate this behavior....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finance — phone calls from bajaj finance

 Barnali Mukherji on Nov 30, 2017
Daily 5 to 6 calls comes from bajaj finance offering loan. Its a auto generated voice calls. Blocked many numbers but still its coming. Please help. This is really irritating. The call in odd hours and that too even on sunday. Whenever i see a number starting with 011 i disconnect the line. Its getting on my nerves. Below are few of the phone numbers from where the calls come -
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — area call negative

 s Gulia on Nov 29, 2017
Sir i lots of credit card top bank have bussiness and personal loan from top bank. My credit score is good. Having preapporrval bajaj pl 470000. When i applied they call area my negativity sitapuri new delhi 45. When other bank
Provide me loan on this resident why you not loan. I have consumer loan inbajaj
I paid full loan emi. Not stopped paying any loan of any bank please help me out
Regards
Sheeshpal
[protected]...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — payment not received while interest and charges levied monthly

 dgupta51 on Nov 28, 2017
I had requested for balance transfer (20 lac) and top up (10 lac) in month of july 17 to bajaj finance. All the required documents were handed over to their executive and balance got transferred to lic housing finance (20 lac) in month of august mid. Bajaj finance team had said your top up amount will be disbursed along with the balance transfer, however i have received partial amount 5 lac in the next week from the balance transfer and for rest amount continue following up with them since that day, but still the status is same. On top of that, they are charging interest on whole amount (Balance...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — after loan rupees cut from monthly... last 3 months.

 Kaumil Patel on Nov 27, 2017
Dear respected sir,

I am satisfied your service or your loan... But this is not satisfied my loan are closed and after 99rs / 350rs / 117rs are cut from my account... What is this can you explain me please... Call back from my contact number is [protected] / [protected]

Dear sir my customer id is [protected] plese dont call this number only call upper two numbers... Please.

Sent from my iphone...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — emi card charges debited wrongly in my a/c

 Laxmi Shanker Tripathi on Nov 27, 2017
Dear sir madam please note rs. 117 towards card is debited by you in my a/c and due to non balance in my a/c your rtgs got return but hdfc bank later debited rs. 450 from my a/c towards ecs returning chargeds.in this regard i would like to raise complaint against you that on what basis and you had authorised you to sent rtgs to my bank a/c for rs. 117 as i do not have your card and never ever used. Also did not received.

I have just called to your customer care no and blocked that card vide request no srn15135589 which i never received neither i used. I also come to know that in...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — fraud

 jyoti somal on Nov 27, 2017
I also received a phone call from one the person from bajaj finance and offered me loan of rs 15 lac at the flat interest rate of 2 percent per annum. What i need to do is to give 10 percent i. E. 80000 for policy in bajaj finance in advance. Then they keep the policy bond with them and give me the soft copy of the same and after 25 days the amount of rs 15 lac will be sanctioned as loan to me. Nothing to be given for mortgage, no security. Just pay premium of rs 30000 per year for 10 years....
Complaint comments  Read comments [3]Complaint category Insurance

Bajaj Finance — changing my registered from 9985589108 to 8333874087 because that number was lost or stolen...please change my number .and my cut id: 7313652...

 rummygadu on Nov 26, 2017
Changing my registered mobile from [protected] to [protected] because that number was lost or stolen...please change my number .and my cust id: 7313652...kindly change my number as quick as possible...so please be change my registered mobile i.e. [protected] to my new number or current number is [protected]...it is too important to me...and i will purchasing in online it was imp to me...so pls change my number....
Complaint comments  Read comments [2]Complaint category Government Organizations

Bajaj Finance — 04070pl08555106 foreclosures amt refund to non updated bank details by you. want to my money back

 Maheshkadam1986 on Nov 25, 2017
As per ur letter of refund forcolser amount of pl 04070pl08555106, my hdfc bank ac numbe registered with you. Also i have given hdfc bnk ac cancelled cheque for refund of fc amt. Instead of that your operation team refund my rs.7765/- to my non-operative yes bank account without my confirmation. This ac in negative bal of 10k. I want my money back from you. Your team close my graviance sr by saying credit to yes bank ac. Plz correct your operational error or plz allow me to take a help of consumer court....
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — bajaj finance - stop promotional calls from bajaj finserv

 Anupam1729 on Nov 25, 2017
I am getting daily, almost twice daily, unwanted calls from bajaj finance for loans. Inspite of blocking so many numbers, i keep getting calls from new number. Please stop this harassment. My phone number[protected] is a dnd number. And i am sure this problem is faced by others too, since there are similar complaints in this forum. This problem needs to be brought to the attention of legal team....
Complaint comments  Read comments [1]Complaint category Loans

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