Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2742
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2870
down
980

Phone:
Phone:
up
1711
down
729

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2742
Pending
0
Resolved
67
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (285)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — phone loan

 jeanseanread on Nov 1, 2018
I have a mail from bajaj finance stating that i dnt have to pay the bounce check fee of rs 450, since it was the company's mistake and they have waved off the same. But i m receiving collection calls every day. I explained the situation to each and every collection executive but no one is ready to help.
Please help me, i m really tired with these collection calls.
[protected] is my number
I have also attached the proof of the waver of rs 450....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — pre approved loan not sanctioned

 Beula Anand on Oct 31, 2018
Dear sir /madam,

Hi, this is to inform you that i got a preapproved loan from bajaj. I submitted my documents on 9.10.2018. And i got a confirmation mail from bajaj stating that the loan has been credited to my account. But the amount was not reflecting in my bank account. I called a bajaj agent and checked. The person always procrastinated my needs. So i directly went to the bank and checked and come to know that the maximum amount for deposited is below 1 lakh. So i informed this to the bajaj agent. And he advised me to open a different bank account. So opened a federal bank acc...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — daily calls for harassment for loans

 mody_neerav on Nov 2, 2018
I m getting daily 2 to 3 calls from bajaj finance.
I clearly mentioned to customers care not to call me.
But this people are not understanding and listening.
Please consider my request to explain them not to call me.
I don't know how can I make this shameless people understand.
Daily they used to call me for ove draft facility.
I repeatedly told them to deregister my phone number but they are not doing so.
Please interfere to resolve it as the calls are made by bajaj finance at very odd hours.
I m fed up... U...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — login and can't reach customer care

 Prasad Chaganti on Oct 29, 2018
Dear team,
We existing customers are really facing hectic problems with your services and executives, who are really irresponsible at filling the applications with proper details. I had to provide the statements of my loan accounts to the auditor and none of your team could help me in getting them though had put many request and phone calls and when i was trying to login into your portal it gets denied because of wrong "'date of birth"' though we enter the dob as per the documents we provided to you. That seems executives are not filling the details as per the pan or adhaar proofs we submit...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — unable to make payments

 Swapnali Khanvilkar on Oct 29, 2018
My loan account doesn't reflect in the customer portal. How am i supposed to pay on the loan?
I've contacted bajaj finance multiple times for it but i guess no one is interested in resolving this issue for me. Seems like this is how bajaj finance earns through the interest deducted off my bank account. My personal loan account number is p405sof0171389....
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — change my mob. no.

 anvi chauhan on Oct 29, 2018
Please provide me information sach as my request for change my mobile no. I had the request for change my no. Of 21 october 2018. But still yet not done change my mob. No. So again i am saying that my mob. Has been lost so plz change my no, my old no. Is [protected], and my new no. Is [protected],
And my mail id is (Deepaksinghchauhan264@gmail.com)...
Complaint comments  Read comments Complaint category Computers & Accessories

Bajaj Finance — product not purchased still harassment for payment

 Akhil massey on Oct 27, 2018
Hi my name is akhil on behalf of my mom . (Saroj Massey) the agent of bajaj finance used my moms document to help someone else get an LED TV which she had applied for... she did not receive the product but the third party agents are harrassing her for payment...

1. misuse of document
2. harrassing the consumer
3: not willing to provide receipt of product received if they gave to my mom

all of this is a offense in the court of law if you fail to provide proof or evidence of the purchase if not u fail as a company and may lead me to take action accordingly
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finance — loan account no:577pmt59406980

 ingle kajal on Oct 26, 2018
Dear Bajaj FInance team,

I had a very bad unexpected experience with my bajaj finance Loan Account No:577PMT59406980 which was overdue because of some financial clashes .Either i am regularly paying your EMI without failure. According to RBI guideline nobody have right to abuse or non ensly talking with the customer.A person was came at my home at 9.00 pm and said i am from Bajaj Finserve and started to talk with very rudely and he was taking very non co-operatively.I am a lady and was not aware that how talk a lady the customer.He drunken and taking very crucially. I was willing...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — n.o.c. through email at my registered email id.

 chavanch69 on Oct 26, 2018
I am closed my EMI to my LOAN account no. is 4F4GTL43622880. Please provide me the statement of Account and N.O.C. through E.Mail at my registered E-mail ID chavanch69@gmail.com.
Mob No: [protected]....
Complaint comments  Read comments Complaint category TVs

Bajaj Finance — personal loans emi incorrect calculation

 narasimhaReddyK on Oct 25, 2018
Dear ALL,

First of all don't take any loan from Bajaj Finance why because before they are told no preclosure & Insurance changes but when will you go for preclose at bajaj branch they do dramas with words of "your signed documents like already signed the document of all terms & conditions.."

and All companies EMI calculation include Bajaj also using formula like
E = P * r * (1+r)^n / ((1+r)^n-1) plz refer below link https://www.bajajfinserv.in/personal-loan-emi-calculator

If you ask customer care we got hight EMI monthly their formula like below
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — bajaj auto finance

 Anil Thanvi on Oct 25, 2018
On 22.10.2018, i got an sms from my bank account ([protected]), that rs 117/- has been debited towards, bajaj investment intermediary account no: [protected] [protected] for ddr bajaj auto.
I have not conducted any such investment transaction with bajaj auto.
Then why it is debited.

Do reimburse the money immediately.

Regards

Anil thanvi
Ad – ict
Shiksha shankul, jaipur
[protected]...
Complaint comments  Read comments Complaint category Institutes

Bajaj Finance — regarding emi card blocked without any penalty and bounce

 vinay s m on Oct 25, 2018
Hai am vinay s m ma loan number is loan # 4f50cd64542865, i have purchased 1 refrigerator and got a call that signature is mismatch so again i signed the copy and couriered but till that i didn't pay any penalty also paying monthly on time without any balance, but my card got blocked once ecs got pass at last 2nd installment, but now its blocked can i know the reason and it ill activate or ill deactivate this bajaj finserv, ill go for other company...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finance — loan interest overcharging, 32%

 Ashraf Alikhan on Oct 24, 2018
Double intrest charge. Please look into the attachment. As per agreement told as 16.14 overall interrest but they are charging 32%, loan amount is 200000 i got 185000 in hand and i am paying 6857 emi for 4 years, i. E 48months. Please lookinto this and assit me.

Account number is - 404pmt76439559

Regards
Mohammed ashraf ali khan
Mob: [protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — penalty charges

 T Anora Sangma on Oct 24, 2018
I feel like bajaj finance is a cheater...
My loan emi starts from march 2018 and ends in october 2018...
Some months i made late payments and they charged me extra 400 rs for each loan account... I have 2 loan account so i pay 800 some months...
Now since september i started getting calls and messages saying that i still needs to pay penalty charges... And let me tell you i have 2 loans and i made payment for both loan together... Why bajaj people asking me penalty payment for only one loan account.. Y not 2..??
And executive who calls me don't have manners to talk......
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — mobile number is not registered with bajaj

 prabhanjan singh on Oct 23, 2018
When i am trying to purchase products from store a error message popup "mobile number is not registered with bajaj".. Please solve the issue.

Mobile number is [protected]
Via this number i had purchased a bajaj palatina comfort bike also

Bike detail:-
Bike number plate number is "br01cz1006".
Bike owner name is prabhanjan singh.
Address: shyamawati kutir, singh colony, trasport nagar, kumhrar, patna...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bajaj Finance — 5790cd26093170

 SHIVAM TOUR AND TRAVELS on Oct 23, 2018
Hello bajaj finance,

Loan number - 5790cd26093170

My loan got finished in may 2017 with last emi dated 24/may/2017 for above-mentioned loan account but today i have seen another transaction on my account for inr117 saying cms/[protected]/bajaj_auto_cd_5790cd26093170

Can i know why this transaction has been made without my knowledge and purpose of it?

Regards,
Mamta...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — bajaj_auto_cd_5790cd26093170

 SHIVAM TOUR AND TRAVELS on Oct 23, 2018
Hello bajaj finance,

Loan number - 4010cd21855143

My loan got finished in may 2017 with last emi dated 24/may/2017 for above-mentioned loan account but today i have seen another transaction on my account for inr117 saying "cms/[protected]/bajaj_auto_cd_5790cd26093170 '

Can i know why this transaction has been made without my knowledge and purpose of it?

Regards,
Mamta...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — beggar like frequent calling

 Sushilgm on Oct 22, 2018
Sir bajaj finance is calling me daily to take loans, at the beginning i requested caller that i'm not interested but they increased frequency of calling me even on sundays, it was their height so getting irriteted i shouted on the caller to stop calling like a begger (Bhikari) i cant immagine that the company like bajaj fin. Can come to this cheap level. Though i'm it's costumer i've fade up it's begging strategy....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — loan department customer care

 taslima ghanchi on Oct 21, 2018
Hi, my name is taslima ghanchi and i have recevied bajaj finance call 21/10/2018, time 12:02 pm number - [protected], excutive name - vikram, and he is very very rudely talking to mee, he was not properly information given on call, i am asked loan regarding information given properly he was talk in hindi, "aapko samjana hamara kam nahi h and mere sath bahot jagda vo call p or aakhir m mene is liye call disscunecr kar diya or m dusre sabhi mere sabhi couligs ko bolugi k bajaj finance ka call na receiv kare loan k liye aaye to" plz apne excitive ko bole k customer se thik se bat karr thik s properrly...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — subject to open dealer code

 Sun videotronics on Oct 21, 2018
Sir maine kanpur branch mein dealar code open karne ke liye aplaied kiya papers & visit compleat hui mere pass msg mein detail aai but last mein jawab diya ki aap ka aprovel uper se nhi huaa kyoki aap ne apne showroom ke aage teen lagaa rakhi h sir jabki other showrooms jo hmse chhota bussiness karte hain aur unka bussiness bhi new hai jabki mera 9 years old aur one cror tarnover ke sath hai please help me

Dear sun videotronics, enrollment link mailed to sunvideotronics@gmail.com. Bpes id: 146618. For queries connect with anand. Rajpoot@bajajfinserv.in...
Complaint comments  Read comments [2]Complaint category Business & Finances

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