Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
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2612
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2815
down
951

Phone:
Phone:
up
1672
down
709

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2612
Pending
0
Resolved
58
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (264)

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Bajaj Finance Complaints & Reviews

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Bajaj Finance — bajaj finance marketing calls

 Rahul Tantak on Aug 7, 2018
Hi
My number is registered in dnd and still i am getting many many calls from different number everytime from bajaj finance. This company must be fined heavily for breaking the dnd protocol and keep calling people by storing their mobile numbers from unsolicited sources.

I have tried many times to tell the caller to remove my number from their list for over a year now. Still every week i get 2-3 calls from them. Not sure how and from where have their got my number....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — request and warning to remove my number - 9300933377

 seopradeep on Aug 7, 2018
Hi sir/mam,

I don't require any personal loan so i request you to please remove my contact number from your database. I am really fed up with the daily calls around 6-8 times from your end and requesting again to remove my number else i will file a case against you for the same.


Thanking you,

Regards

Pradeep soni

Mob. No. [protected]

Mail id - seopradeepsoni@gmail.com

Linkedin - https://www.linkedin.com/in/pradeep-soni-digital-marketer/...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — unwanted calls for loan everyday

 jigar7 on Aug 6, 2018
My mobile no. is [protected] which is registered for DND. However, i still keep on receiving 2-3 calls per day. Inspite of informing your representative in each call that my number is on DND and please update your records that i dont need a loan and i dont want to receive any calls in this regard. Please update your records or face action if i face any further harrasement on this account...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Bajaj Finance — personal loan interest

 Sivaraj.ddd on Aug 5, 2018
I would like to have your kind attention about a loan of Rs 200000 I have taken from Bajaj conservative details of which is below.

Loan amount:200000
Tenure (in months):60
Rote of interest:19.87

As per of my calculation, following are the details that should be there.

Monthly payment(emi):5299
Total interest payment:117911
Total payment(principal interest):317911

As per the details received from Bajaj conservative

Monthly payment(emi):6595
Total interest payment:195654
Total payment(principal...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — cancellation of extended warranty

 mahalingaiah Mahalingaiah on Aug 4, 2018
Sir,
My customer ID is 67727837.I purchased refrigerator for ₹17, 000. EMI is ₹ 417. Due to extended warranty extra ₹333 have been cutted from my account. Since the service is taking money and I don't want to wish to continue with the extended warranty, I wish to cancel this service.So please cancel my extended warranty to my refrigerator.
Thanking you,
Mahalingaiah SM...
Complaint comments  Read comments [1]Complaint category Refrigerators

Bajaj Finance — about closure of my loan

 Drparth on Aug 3, 2018
We applied for personal loan but ir executive misguide us and now we want to close the loan but none response from ahmedabad branch. We are in bery stressful comdition. We think about big fraud to us by your company. Nome is responding on mail. Please do needful. Your customer service is very bad. None is responding. They dont know the process how to close the or cancle the loan. I think they are unskilled....
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — 118 bajajfin_mndtvrfchgs

 Ramdhakad on Aug 3, 2018
Bajaj finserv debited 118rs on 16th march from my account in the name of bajajfin_mndtvrfchgs_12/july/2018. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unethical behaviour and unauthorized way to process the loan

 सुजीत राय on Aug 3, 2018
Date of incident-
16/7/2018.
My father needs some amount for urgent work. And he has bajaj finserv card. So, therefore he thought he should ask them to. So, he just made a call to them knowing the basic procedure of taking loan and percentage of loan and tenure etc.

Cce person asked him to share otp you'll have receive on your register mobile number and for check your details. So my father did the same.

Then further he said that you are eligible for your demanding loan amount and he sent loan agreement and needful documents in mail id providing by my father.
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — 5-6 times call a day for loan

 prasad_patil9 on Aug 2, 2018
This is regarding getting lots of calls from Bajaj Finance services on [protected].

My number is already registered for do not disturb category.

I don't want any loan or any kind of card or any kind of services from Bajaj Finance. this is it getting really irritated, as you gets multiple call each and every day from them. please stop this.

Regards...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finance — no approve my personal loan..pls return my amount

 gopalbabai on Aug 2, 2018
Dear sir,

I applied for a loan on 8th of june for 5 lacs and subsequently i call a call from mr prasanto and sent all dox. Later part he said to give a draft of 35000 in favur of rage multi state credit co-operative society limited and sent a persons for collection which i made on 8th from allahabad bank.

Till after the draft is given no one visited and no formalities received so far. I subsequently called up mr biswajit on [protected] in vain.

Sir my personal request is if the loan is not given, pls return the draft which is given to u....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — my card 2030 4000 0221 3595 is temporary blocked

 Anita Kotwani on Aug 1, 2018
Respected concern persona,

My name is anita kotwani, my loan id no. Is 430bar36162740, my emi card no. [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. I speak to your representative, he told me that my card is blocked but they are unable to give me any proper reason thet why my card is blocked, this is not my good service experience with bajaj finance customer serving...
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — bajaj fin service charged inactive charges twice

 rvinodheee on Jul 31, 2018
Bajaj fin service charging inactivation emi card charges twice in two years.

In 2016 year they charged rs. 99 and this (2018) year again they are charging rs. 117. But, i never used bajaj fin service emi card in my life time.

So, i am requesting for refund of my inactivation charges to my hdfc bank.

Bank transaction details:

26-aug-2016 charged rs. 99 from hdfc bank by
Bfl emi card fee-bf[protected]

25-jul-2018 charged rs. 117 from hdfc bank by
Bajaj card fee-bf[protected]...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — constant calls

 renita_p on Jul 30, 2018
I constantly gets calls in a day atleast 3 to 4 times for loans . I have asked them not to call me but the calls keep coming. I received the call from a girl, I told her to remove me of the dialing list and not to call me . She disconnected the call the very next instant I got a call from another person from bajaj finance I yelled saying I just answered stating I dont need loans, for which I got to know the girl insisted he call me .
They are playing the prank with our numbers and literal harassment...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — ecs tpcf bajaj finance deduction

 dicky1985 on Jul 30, 2018
Hi,

Yesterday, i have noticed that rs.117/ has been debited without any authorization from canara bank saving account.

I am shocked to see this, please reverse and credit it back to my bank account.

Please let me know why and by whose authorization have you debited this amount.

I have nothing pending with bajaj finserv. I don't have any loans with you.

I expect the amount to be credited to canara bank account immediately with proper explanation from your end.

Transaction detail is shared below:
Transaction...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — do not call please

 Saniv on Jul 29, 2018
Hi, I request to stop calling anytime. I am not interested with Bajaj finance for any services that are available. Call from Bajaj fiancé are disturbing me a lot. Per day am getting lot of calls am requesting many a times to stop calling me. The executives are Not polite enough . I hope this issue would be resolved as early as possible. The main request is I should not get any calls from Bajaj ....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — stolen mobile samsung j7 max

 Krishna mohan barman on Jul 28, 2018
I am krishna mohan barman. My contac number [protected]. Email: krishnamohan434@gmail.com my lone i'd 410dpf58906303 on date 27/07/18 at 1:30pm taltala in sealdah pick pocket my mobile samsung j7max (Gold) ([protected]) i want to know how processes is insurance clime. I will also lodge a complaint taltala police station. Contact details & address sent us to me....
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Finance — persistent nuisance calls from bajaj finance

 Sknair75 on Jul 28, 2018
Repeated phone calls from bajaj finance, some time 3-5 times a day, each call from a different mobile number, even after registering in their dnd register. Today i received calls from ‭‭+[protected]‬
+[protected]‬ and ‭+[protected]‬. Every time when i informed them that i do bot need any of their services and requested to stop calling, the caller assures that he/she will remove my mobile number from their system but in vain. Their calls have become a real menace in routine life. While on an important meeting or sleeping or engaged in some serious work at office or home,...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — ecs recharge

 Virendra d on Jul 28, 2018
In spite of my trailing mail you have chosen not to respond.

Can't understand the reason for your action.

Any which way presently i don't have any bank balance so please dont send ecs.

Today is saturday i am keen on clearing all dues prior to final ecs.
Ecs date 2/08/2018

If possible send me total figure to be paid.

Need your help

Call on [protected] / [protected]

My 2nd mail in one day ie

28/7/2018...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — elite emi card not received

 prakash desai-deshmukh on Jul 27, 2018
My name Prakash B Deshmukh and my mob no is [protected]. On 3rd April 2018 your customer care assists about bajaj elite emi card membership. I very interested on that and i paid the amount rs 4777/- through SBI credit card and payment was debited sucessfully. They told that i will be receive the emi card through my mailing address. But still on date i did not received. Pls solve the above subject.

Thanks and regards,

Prakash B Deshmukh...
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — harassment and vulgar abusing for one month outstanding before month end

 charan442 on Jul 27, 2018
My sister regular payer of loans to bank with excellent cibil score recently failed to pay one month(current month) amount 4700/- and we contacted them saying her health is not good and admitted in hospital, so due to financial issue we failed to pay .
we are in regular contact, they know our home too.
But person called Rajesh Started herrasing other sister who is family member, he said he will go to her office and abuse her, he blackmailed that he will file case too.

then i took his number and informed the situation saying, my sister health not good so financial isuue...
Complaint comments  Read comments Complaint category Loans

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