Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
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2359
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2565
down
879

Phone:
Phone:
up
1528
down
653

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2359
Pending
0
Resolved
50
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (223)

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Bajaj Finance Complaints & Reviews

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Bajaj Finance — advanced payment previous month after that next month my emi deducted

 Rakesh mann1 on Mar 9, 2018
Sir m give my three payment advance by Bajaj app.. after that next month why my emi deducted .. pls sir confirm me full details about this matter otherwise refund my three payment... Plss take serious action about this .. it's my humble request ..if u deducted this month so pls uf u not refund me so u deducted my next three emi payment... Bt sir urgent resolve this ......
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Bajaj Finance — call and insurance

 Smita Deshpande on Mar 6, 2018
Bajaj finserv — lone not confum
I received a phone call on 1.3.2018 bajaj finance gurgaon branch.
Calling no - +91 [protected] person mr. Nityam shukla. The person whatsapp no - +91 [protected]. And miss megha and mr sachin fine for attend my call and message. If you want policy base loan 2, 00, 000. Send pan, aadhaar, bank statement, photo, cancel cheque. Send all doc. Nehakadam. Bajaj@financier.com this mail id.
Then they ask 18500+11000+15000 = 44000. So i was transfer in my and my husband and my friend account to below account.

Account details:
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — led loan installment

 Gautam Chudasama on Mar 6, 2018
Hello,

My name is gautam chudasama, i had taken a loan from bajaj finsery on 5 march my installment was due so i paid in advance on 3rd march but on 5 march there is a deducted again same installment in twice amounting 1459
Please make my refund as soon as possible i am in trouble due to your mistake

This is my loan account no.5f8rcd58968309...
Complaint comments  Read comments [3]Complaint category TVs

Bajaj Finance — harassment by bajaj finserv executives

 flying42 on Mar 5, 2018
I would like to draw your attention towards the unethical procedures exercised by bajaj executives to ask for the payments to the customers and harassing them. Although, i have been missing the emi in the beginning of the month but i make sure to pay it by the end of the same month however today few of your executives name : rajesh thakur, sonu dixit & rohit made continuous calls to my relatives and other friends/family members and disclosed my financial status. Rajesh thakur and sonu dixit, in fact whatsapped and rang me at midnight (Completely out of business hours) to instruct me to make the...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — my paid emis

 sabaaqeel on Mar 5, 2018
Hello,

I have purchased a phone with bajaj finance emi
At the time of the payment of my last emi
I have made the payment on time but because bajaj finance server issues they charged me again again on lapse of emi
I told them i have made the payment through axis bank and bajaj finance server was not showing any details of my account i called them again again, so i have emailed them my last emi slip

But they charged me lots of bouncing charges and calling and threatening me.
I dont know what was my mistake...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Bajaj Finance — daily irritating calls

 Chandar Raman on Mar 5, 2018
I get recorded calls from bajaj finance from phones like 1409..., 1408..., 0172...

Do you ever think that people taking finance will decide based on these junk calls? In fact this is going to be counterproductive.

So stop these junk calls now!
You are wasting your time and money, more importantly you will lose even prospect customers with these irritating calls daily 4/5 times...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — installments

 kadalarasan on Mar 4, 2018
Sir I am S. Krishnaraj my mobile no is [protected] my Installment dishonor charges Rs 413 are still outstanding where as I forget my Indian overseas Bank Saving account no Kindly collect cash or let me to pay by online and also I don"t have my Loan account no. Please let me know to settle this issue. please call my mobile no [protected]/[protected] or email krushsri@yahoo.co.in...
Complaint comments  Read comments [3]Complaint category Washing Machines

Bajaj Finance — getting extra charges

 Tripti Salunke on Mar 4, 2018
I had purchased a phone on finance with Bajaj finance. A guy from Bajaj used to call me for EMI. I asked him I want to pay full amount. He told me that I have to pay 10400 rs to close the account. I agreed and gave him a cheque of 10000rs. He said that you will receive all the documents within a week. I never received any documents from them. Suddenly after a month someone again called me asking for emi. I told him that I paid the full amount. He said that it’s a last emi which is pending and started arguing with me. I said I’m not gonna extra money. He said if you don’t pay it will be affected...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — unauthorised emi card annual inactive fees

 Biswajit Mitrs on Mar 4, 2018
I refer to the subject and like to state that i received an sms on 28.2.18 informing that rs.117/- shall be deducted if i do not use the emi card which i do not hold.in this contest i wish to inform that never did i ask for such card and i do not like to hold it. So the question of such deduction does not arise. Moreover i request you to return me rs.99/- which has been unlawfully debited from my bank a/c on 26.5.16...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Bajaj Finance — unsolicited calls and messages

 Amit Chhabria on Mar 3, 2018
Telemarketing calls from bajaj finance have been harassing me with innumerable calls throughout the day. I received a minimum of 3 calls from bajaj finance daily from various different mobile numbers despite spamming every number and requesting every new caller to tagged my number as dnd. They are obtrusive and i end up getting calls at odd hours some time in the idst of important meetings or during travelling.

Some numbers from which i have been receiving calls despite repeated complaints to bajaj finance.
[protected]
[protected]
[protected]
[protected]
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — loan about purchase a vivo mobile

 shrikantslihine on Mar 2, 2018
Loan account no
402dfs61392567
402dfs61391889
I have purchase a vivo mobile in mobile store nigdi vivo 7 of rs 18990/- actual cost no other chages apply. Hence i purchase. Emi of rs 2712*7 =18991 but bajaj finance send the emi of month of march deducted in my account of rs 2970/- how to extra amount in my account. Please send details. I am not satisfy to your service....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — recovery of excess amount

 perachan on Mar 2, 2018
Sir,
I have revised a hire purchase on 10/04/2017 from calicut (Kerala) by purchasing furniture matreials for rs 106000/- and paid an amount for rs, 10600/- as down pmnt. The balance amout due after down pmnt is rs 95400.
I have already remitted 9 instalments equally by rs 11355/. So the total amt paid is rs.102195/- the excess amt paid by me is rs. 6795/-
Today i contacted one of your representative and he said that i have to pay again one instalment (Rs.11355/-) by this month. By paying this my total amt goes to rs.113550/- that become an excess of rs.18150/- the rep. Told...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unwanted messages

 Murugesan Govindaraj on Mar 2, 2018
Sir,
On 28.2.2018 i have received one message at 3.27 pm to my cell phone as detailed below
'dear customer, your emi card annual inactive fees of rs.117 is due on 22nd may18. Available loan limit on card is rs. 252, 000 use your bajaj finserv emi card & get waiver on your annual inactive fee. Know more http://bit.ly/2BQgplb''
On receiving this i have contacted your customer care over phone and asked as to why you have sent the above message to me even though i am not having any emi card and also i am not having any loan account.in reply to my question customer care officials...
Complaint comments  Read comments Complaint category Other

Bajaj Finance — uan no provide

 Happy Khurmi on Mar 2, 2018
Hi sir
My name is baltej singh
My address is..156 green field pakhowal road ludhiana..141002
Now m feel veery harassment with this.. Code so please
My employer code is bf01640
D. O. J. 15/09/2011 to 26/12/2014 from ludhiana punjab branch
Please provide me uan no pls
Thanks / regards
Baltej singh
[protected]
[protected]...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — hdfc bank provide 0% interest free loan against bharti axa life insurance policy

 love kumar sanger on Mar 2, 2018
Hii

My name is love kumar today (01/03/2018) i receive a call from hdfc loan department from dlf gurgoan customer care name is deepti mobile no:- [protected]. She told me that hdfc bank offer a 0% interest rate loan against bharti axa life insurance policy. Min loan 360000 and max. 20 lack she also asking a 30000 rs chq in favour of bharti axa life insurance pvt ltd. After approvel of documents they passed my loan amount. After 30 min one call receive she name is arohi mobile no:- [protected]. Any body plz can confirm that this is true or not. Plz help...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unethical behaviour loan no 401spl16363888

 anilk4296 on Mar 1, 2018
Concern
I would like to bring in your notice about the misbehave and threatening of your collection manager Mr Deepak and Mr Ram Sumer [protected]
on 22nd Feb they visited at my home and in absence of me they miss behave with my older mom and father they already suffer from hear problems,
they shouted and threatened
after that they continuously doing same on phone

I have personal loan with you start from Dec 2015 and all EMI regularly paid till Jan 2018 but due to some financial issue Feb EMI bounced
Current month EMI due on 2nd Match and will...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — extra one emi charges

 Aliagha Ismaili on Mar 1, 2018
This is aliagha ismaili, i had purchase sony led through bajaj finance and having loan ac no as. 4050cd36079390. The last emi charged date was 02/02/2017 and my full emi was paid. But to my suprise my account was charge by direct debit on 24/01/2018 for rs. 3555/-. Inspite of paying all your emi on time and inspite of paying ur full and final last emi on 02/02/2017, why i was charge on 24/01/2018 rs. 3555/-. I request bajaj finance to return my rs. 3555/- as soon as possible as the money charge by you was illegal....
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — surrender emi card - bajaj finance

 snags on Feb 28, 2018
I want to surrender my emi card. The agents had marketed the emi card to customer with wrong information that, the said card is free of all charges (I. E. Renewal and annual etc.). But the company is charging annual fee of rs 99.00.
Misleading the customer by giving wrong information is not healthy corporate culture. It leads to loss of goodwill, customer dissatisfaction and loss of business of the company.

My card no: [protected] valid 02/24
Mob [protected] card name anjali nag
Xperia id 10655252

Kindly suggest me the way to surrender the...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — fraud calls from bajaj finance

 Rajesh Kumar Ben on Feb 27, 2018
Callers from Bajaj Finance are calling me from various numbers to take loan which i do not required and i requested them many times to stop calling on my no. Bull still calls coming from different no on name of Bajaj Finance . I m now feeling harassed by such calls from Bajaj Finance. This should be stopped . I complained on national forum and on various plateform but of no solurion...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — already paid emi amount but getting not paid the amount

 dheerendrap23 on Feb 27, 2018
First EMI of Rs.1, 425 for loan a/c no.456DPF60797317 is due on 02/02/18. Keep INDB a/c ending with 6736 funded 3 days in advance to avoid bounce charges. Click http://bit.ly/2xOWNIK to view all charges. .Link your AADHAAR number with your loan account.Click here http://bit.ly/2ElHzlz to update now.Regards, Bajaj Finserv

But i already paid this amount

Amount of Rs.1875 received towards transaction no. LPMP[protected] on 2/7/2018 3:47:08 PM. Please check your email for more information . Thank you, Bajaj Finance...
Complaint comments  Read comments Complaint category Insurance

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