Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2538
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2719
down
922

Phone:
Phone:
up
1615
down
695

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2538
Pending
0
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (244)

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Bajaj Finance Complaints & Reviews

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Bajaj Finance — rs 117 has been deducted from my sbi a/c ti bajaj auto

 Singh daya on May 28, 2018
What is the reason to cut 117 rupees amount from my sbi account on 25 may 2018 and i dont have any loan .I wonder why this amount debited from my account transfer to bajaj auto whose referene no P[protected] please refund my ammount .this is a fraud refund my money
Account no [protected](state bank of india)
IFSC SBIN0001898
MOBILE NO [protected]...
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — note-8/ insurance claim rejection

 p.pandey89 on May 28, 2018
Hello Sir/Mam
I am from Lucknow, Recently (April 1st week) I made a purchase of Samsung Note 8 Phone from Initiative Store Ashiana branch with Bajaj finance Insurance on phone covering any kind of phone damage.
n 15th April my phone's screen got damaged and on the very day I went to Bajaj company and showed my damaged Mobile phone to them and also submitted all my documents for the claim.
The agent ( Vidya Dhar Tripathi PH [protected]) very unprofessional guy took my documents and asked me to call a Phone number ( 022-... which was not reachable and yet the number is not in...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — unsolicited commercial calls

 mominwaseem on May 28, 2018
Everyday i get atleast 4 to 5 calls on my number for selling different products from bajaj finserv. These are automatic recorded calls. It has become so irritating that i have written several emails to bajaj finserv customer care to not to make any calls to my number. The shameless customer support only replied saying that they have forwarded request to other department.

My number is on nationwide total do not disturb activated. But just because i had previously transacted with bajaj finserv, does not give you permission to call me every day....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — bajaj card fee -bf-1378664-1577

 pendyam anusha on May 30, 2018
HI, I bought a camera using Bajaj Finanace 18 months back and paid 300 rupees for bajaj card(Debit/credit) . but I did not received any card by any means of post or speed post etc. Money of 117 rupees got deducted from my account under the name bajaj card fee -bf[protected] two days back. I'm not understanding why money deducted as am not holding any bajaj card. hoping to get resolve my issue as soon as possible....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Bajaj Finance — worst laptop ever

 maria anthony on May 26, 2018
I have purchased a dell laptop last month worst rs.3400 and as the agent mentioned there is nothing which is of no use with the laptop as it is very very worst slow. I also spoke to the agent saying that i wanted to exchange to some other good in the same branch and there is no proper response. From both the ways i am at loss. I need a genuine action regarding the same or else i will have to choose consumer jurisdiction....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — stop this annoying phone calls to my number

 Saugata Dastider on May 25, 2018
I have been getting this annoying phone calls from bajaj finserv on daily basis about 6 to 7. Even blocking them, they start calling at my number from all different numbers. Its so, disturbing that i once went to police station to complain about it. They said they will register with the it cell. Just would request it for the final time. Stop it or else be ready for a consumer case and it cell complain....
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — regular unsolicited phone calls

 Arnab Moitra on May 25, 2018
Hi bajaj finance team,

I have been receiving regular phone calls (At least 8-10 times a day) from bajaj finance services - either automated calls or from various executives since a long time. I am neither interested in availing a loan of any kind and nor do i appreciate being hounded by such unsolicited calls.

Thus, please do not annoying me any further and take appropriate steps to ensure that i do not receive any such calls in future. If not, then i shall move to consumer court. My mobile no is [protected]....
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Bajaj Finance — does not informed about due last emi

 kum29112 on May 24, 2018
I had loan against my motorcycle reg no dl9sak5779
All emi payed through bank but may be last emi was not deducted due to some problem that i don't khow

But after that bajaj finance did not informed me and naw after more than one year amount is aprox 6000 due to intrest on pending money

Also i don't know where to pay that amount and why to pay extra amount due to intrest

Please help if possible pareshaan ho gya hu
Ar bajaj k naam se to ab sr dard hone laga h

My no [protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — pre approved loan for professional

 sssantheca on May 24, 2018
I am santhosh from chennai. My no is [protected]. I am chartered accountant professional in practice. I get call almost daily regarding pre approved loans for chartered accountants from bajaj finance. Inspite of repeated request to not call me because of my dis interest, i am getting calls and msgs daily during my busy professional time especially when i am in meeting which is irritating and affecting my peace of mind. I am not able to concentrate in my profession.
I expect them to stop troubling me with their promotional calls henceforth....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — collection agency harassment

 CA Bijay Mishra on May 23, 2018
Dear Sir,

I had taken Housing loan and personal loan from Bajaj Finance in 2010.Till 2016-17, The personal loan forced on me to buy insurance policy on housing loan.I was paying emi in time and since 1-1/2 year due to loss in my business, i am not able to pay all my emi in the first week, however I do clear all EMIs in the same month itself.Yesterday a person visited my house with reference to my personal loan no5770PL08240029 emi due, whose mobile no is [protected], who seems to be gentleman but he connected his phone to mobile no [protected] who started abusing my wife who was ill...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — stop bajaj loan calls

 abufazilmp on May 21, 2018
Hi my name is abufazil, before one month i had discussed about a loan with bajaj finserv people and they have given me all the details, after that i told them i don't need a loan now my plan has changed, nad i left it. But from now everyday i'm getting auto generated calls from bajaj. It's really disturbing and irritating my working hours, so you have to stop it. My phone number is [protected]. Please take action. Thank you....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — automated spam calls for loans

 Akshara Vasavda on May 21, 2018
I get 2-3 automated calls from bajaj finance almost every day regarding loans and other banking services.

I do not need your services so please stop calling me.

I will provide my number once i get a response to this complaint. Make sure it is removed from whatever marketing call list you use.

I get a call from numbers starting from +91 14 and if i don't pick up once, they keep calling till i pick up. It's extremely irritating and if the calls don't stop, i will have to move to the consumer court....
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — personal loan falls commitment

 Lshind on May 20, 2018
Hi there,

I would like to complaint against bajaj finance company. They offered me loan of 354000, so i apply for it. Their agent came to home and told me that interest rate would be 10-10.5% with emi of 8850rs.
Also suggested me to take fhe insurance so my interest rate will be waived off by 1℅. Now i got the message that the loan has been process with interest rate 13.5℅ without any confirmation. They didn't even call me to give me breakup of loan amount and confirmation. Now they deducted 22000 as a processing fees, 8℅ of the loan..? Is this a joke..? This is just...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — repetitive call

 Sumant Dash on May 19, 2018
This is so annoying that bajaj finance people calling me everyday for loan. How many times i will tell you that i am not interested.

And in my no. [protected] dnd is activated in spite of that your people and your auto caller call everyday. And everytime i request to remove my no.

Stop harassing and let me live peacefully.

I request consumer forum to take strict action on bajaj finance. If required i can provide proof of callers no.

Thanks & regards
Sumanta dash...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — unblock emi card customer i'd 22131590 (permanently blocked)

 nagoormeeran786 on May 19, 2018
Dear meeran,

Greetings and thank you for writing in to us!

With reference to your email, we regret to inform you that your emi card ending 6302 has been permanently blocked due to multiple bounces observed on your loan account number 4030cd40376046 with us in the past 12 months due to "insuficient funds".

This one already paisd beore itself....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Bajaj Finance — insurance claim

 anitaawathi on May 19, 2018
श्रीमान
डायरेक्टर महोदय
बजाज फाइनेंस कंपनी
गुडगाँव
विषय = मोबाइल क्लेम के बारे में
सर
मैंने आपकी कंपनी से एक मोबाइल फाइनेंस कराया था दिनांक 29 /09 /2017 को मोटोरोला एम् जिसकी कीमत थी 15000 /-आपकी कंपनी मुझे पागल बना कर उसका इंश्योरेंस...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — emi amount

 KVB CHARY on May 17, 2018
I have payed the emi beforeon customer experia site of amount 2306 on 26/04/2018. Actually my emi date is on 02/05/18. On that date automatically the amount of rs 2336/-deducted from my bank account. My loan account numbers are 4000cd68863313, 4000cd68863258. My mobile numbrer[protected]please verify the account refund the amount to next emi date ie or refund the amount. Of rs 2306/-. The online transaction that i have did is transaction no. Zp56abaf2f1beba on 26/04/18...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — loan account

 Winil on May 17, 2018
I received a call from ‭+[protected]‬ (Ajay rana police) as displayed on true caller. He said that he’s calling from pune police station as bajaj finserv has logged a complaint against me. He said that there is an outstanding amount of rs.3717/- from 2014 loan and needs to be paid immediately. He guided me to go on paytm and put the loan number as 4050cd07751415 and check and pay the amount. He mentioned that if this amount is unpaid, i’ll have through go through a court case.
My question is why is this coming after 4 years and is harrassing me. If this isn’t fixed i’ll have...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — 118 inr deduction from my account info: bajajfin_mndtvrfchgs_apr18

 Abdealivohra on May 16, 2018
I have bought the ac in the month of march 18 and i have paid all charges required for the card formation
And processing charges at the time of ac purchasing. I have observed that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: bajajfin_mndtvrfchgs_apr18.
I do not understand that why the above mentioned amount has been deducted as already i have paid all dues on time.

Arrange to credit this amount in my account. Ans reply why this has been deducted??...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — stop phone calls daily

 rams.kits on May 18, 2018
Dear team,
daily getting 3 to 5 automatic calls for from you, iam irritated from you. All calls are regarding Finance and loans.how many times I blocked then they are calling from new numbers.
you don't have s system that a customer rejects call then you should stop calling or else call after six months.
because of this calls I lost respect on the company and now iam feeling that the company has playing cheap tricks to attracts customer.

Pls understand the problems of the customer and react the counter measurements.

pls dont call me.
Complaint comments  Read comments Complaint category Loans

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