[Resolved]  Bajaj Finance — Repayment schedule not updated

Address:Bangalore, Karnataka

Hi, I have made a part payment of Rs.105000 on 31st October 2014, but the SOA /Repayment schedule are not updated with the part payment details. I have sent couple of emails to [protected]@bajajfinserv.in and called your toll free number multiple times, but no one is responding. Also, the toll free numebr is not working. Can you please look into this ?My A/C no 404SAL03028254
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Aug 14, 2020
Complaint marked as Resolved 
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I have similar issue and this is routine issue from Bajaj finance, its my mistake i took loan from Bajaj. Brainless - call center you ask one and they replay on some thing else.

Dear Sir/ Madam.

Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Madam,

At the outset, we apologize for the inconvenience caused and appreciate your patience.
With reference to your post and our discussion, we would like to confirm the receipt of the part payment amount of Rs.105000/- for your Loan Account Number 404SAL03028254. The same is now reflecting in your SOA.
Further to our discussion, we have hereby processed the interest refund of to your registered bank account and the same shall reflect in the next 2-3 working days. We have also sent across your SOA to your registered email address with us.
Alternatively you could view/download your SOA by visiting our website www.bajajfinserv.in with your Experia id and password.
For any further clarifications, do write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

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