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Bajaj Finserv Complaints & Reviews

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S
scpatil.patil
Nov 28, 2019
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We are getting company calls daily more than 7 calls and it is very incomfortable for business workers so please don't call us. And it is very irritating to hear calls from you so please don't call us and when we block any number we are getting calls from other numbers its like you are forcing us to off our mobiles so please take corrective action on this issue
Bajaj Finserv customer support has been notified about the posted complaint.
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    Prasadt1711
    from Bengaluru, Karnataka
    Nov 28, 2019
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    Address: Pune, Maharashtra
    Website: bajajfinserv.in

    I have enroll into the salaried personal flexi loan by false promise by bajaj finserv. My account loan number is 402spffm446176. At the time discussion with bjaja finserv agent, he promise he will give me amazon or flipkart voucher and that will work in one go. On this promise i enroll into this fraud activity and also he force me take the insurance rs2000. Now he offered me some fraud coupon that leads me to buy or force me to buy from cheap site and that not make sense. The issue is whatever he promised that he failed to give me. I want my 15000 coupon which will work on amezon or flipkart or withdraw the account and refund me the money. This is the new generation scam

    Details :
    Pravin. [protected]@bajajfinserv.in (Manager email) and deal with bhushan ([protected]) and sharad mahure.
    Agent who done this fraud activity name shivam khare ([protected]) ([protected]@gmail.com)
    Bajaj Finserv customer support has been notified about the posted complaint.
    Nov 29, 2019
    Updated by Prasadt1711
    Please let me know if more information require
    Dec 02, 2019
    Updated by Prasadt1711
    Please call me ASAP else I have to Knock the Cybercrime Team Door
    Please call me ASAP to solve this as fraud call started on my phone.
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      Parul Khurana2004
      from Gurgaon, Haryana
      Nov 28, 2019
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      max bupa insurance

      Address: House Number 481, Sector 22, Faridabad, Haryana, 121005

      Sir / madam
      Incident date:[protected]
      I applied for a loan from bajaj finserv loan application no sf95297446, my loan got approved but i got a sms

      Congratulations! You have purchased insurance with loan application no. Sf95297446..
      Policy name: cpp liv assist,
      Policy applicant:parul khurana,
      Premium:2999,
      Sum assured: rs200000.
      If you wish to opt out of the insurance, sms...
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      Obanna
      from Delhi, Delhi
      Nov 27, 2019
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      Respected sir, recently i purchased refrigerator from bajaj finserv loan in electronic city location. The loan number is 404ctbff189521. They activated cpp tele binding policy. So please deactivate that cpp tele binding policy. Already they debited ₹470 from my account without any information. They didn't tell anything about this policy at the time of purchase. So please deactivate that cpp tele binding policy.
      Aug 6, 2021
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Dear Customer,

      Request you to connect with Bajaj Finance for membership cancellation request.

      Regards
      CPP Team
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        PavithraRameshKrishnan
        from Bengaluru, Karnataka
        Nov 27, 2019
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        Address: 642001

        I have paid whole amount for this loan account on november 1, 2019 through online payment of rs, 4562. But still the emi amount of 2, 282 has been deducted against this closed loan and the statement is not disclosed with above said amount. The statement (Bajaj) still shows that need to pay for another month. Kindly please check and resolve this issue and let me know how the excess amount gonna be transferred to my account.
        Bajaj Finserv customer support has been notified about the posted complaint.
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          D.Balu
          from Ongole, Andhra Pradesh
          Nov 26, 2019
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          Address: 184-5,newpet,chandragiri, Chittoor, Andhra Pradesh

          I am complaining about the money deduction of our given account.in a month 3-4 times rs.295/- money is deducting from account dheeravath balu. We are paying money on time so, why are you deducting money rs.295/- without reason. Please rectify this problem immediately and give reply.
          Below i have send pictures with transactions with date that your company have deducted.
          Bajaj Finserv customer support has been notified about the posted complaint.
          Nov 26, 2019
          Updated by D.Balu
          I am complaining about the money deduction of our given account.In a month 3-4 times RS.295/- money is deducting from account Dheeravath Balu.We are paying money on time so, why are you deducting money Rs.295/- without reason .Please rectify this problem immediately and give reply.
          Below i have send pictures with transactions with date that your company have deducted.

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            Sujit_Deshpande
            from Delhi, Delhi
            Nov 26, 2019
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            Address: Nagpur, Maharashtra, 440010

            Bajaj finserv has deducted charges from my account over an emi card, which was not activated.
            Inr 118 were deducted on 26 nov 2019, without any authorization or mandate. (In addition to inr 500 they deducted before.

            Please note that earlier bajaj finserv also deducted a charge of inr 500, for issuing the card, stating that this card can be used to purchase goods online, however after that it was stated that i need to purchase consumer durable from a physical shop to activate the card.

            Also when i emailed them, they denied the complaint initially stating that my email id is not registered, although all official communication from bajaj finserv was done on the same email id.

            I would like bajaj finserv to deactivate my card and return my money inr 618 (Inr 500 + inr 118)
            Bajaj Finserv customer support has been notified about the posted complaint.
            Collection misbehav.i miss one emi only but they calling more than 20 times in a day and i unable to run daily life i told i will pay in this month but they threateing me i will come to your home with area boys and sitted in your home.
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              Somen Mohanta
              from Chas, Jharkhand
              Nov 26, 2019
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              Address: Mithu road Bank more Dhanbad, Dhanbad, Jharkhand, 826001

              Dear sir,
              I am mahesh kumar das writing this letter to make you inform about the uncanny situation i am carrying with. I bought a samsung mobile (Mod-sm-a307fzlvins violet) emi num-[protected] on 13th oct2019 from hersons electronics police line dhanbad through bajaj finserv. My mobile got insurance also from the same company bajaj finserv for 12th months. Unfortunately on 19/11/2019 i left my mobile at home and went to office and my son who is only 4 years old took my mobile and somehow it got slipped and the display got damaged. As it is in insurance period so i thought it would be repaired by the insurance company but when i launched a complaint, they assumed that i must have been talking while driving and accordingly they made a report and told me that i need to pay 5000/- rs then only it would be rectified otherwise not. Does this the insurance mean?? Please clarify how a customer would analyse, where to get harmed?? Why should go with these insurance?? If this can happen with a simple mobile, what will be with the human life then?? Bike insurance, health insurance, life insurance these are made to suck our blood only?? If we would be harmed some how, somewhere then we have to analyse first that what to say and what to not to take the benefit of insurance?? I would like to request you to do the need full as soon as possible
              Bajaj Finserv customer support has been notified about the posted complaint.
              After paying all the instalments, EDS debut happened for Rs. 117.

              Message: We confirm ECS debit on your citi account no. XXXXXX6557 on 19-Nov-19 for an amount of Rs. 117.

              Can you please credit the amount back to my account? Else any reason behind the debit give an explanation.
              My loan SF95194138 money not add my account on 9 th nov.
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                patke pravin
                from Jalna, Maharashtra
                Nov 25, 2019
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                Address: Flat 202, Prashant Society,, Next to Balaji Heights,, Near Shubhamkaroti A, Pune, Maharashtra, 411021

                Hi,

                I have started using bajaj rbl card which has a limit of 40000.

                As soon as purchases gone more than 35 k on same card, it stopped showing me the current balance on same and in applied unwanted charges on same.

                By the time i m trying to do any transaction its showing me technical error but not the balance issue.

                Charges were applied are more than 2400 even though i had already paid 25000 against the statement.

                Can you please help me with above issue?

                Card: 5369 xxxx xxxx 0801 mobile number: [protected]

                Thanks,
                -pravin.
                Bajaj Finserv customer support has been notified about the posted complaint.
                I purchased a phone from flipkart using bajaj finserv emi option with loan id 5N7ETRFD856805 . Without my permission bajaj started cpp tele binding which i dont want and are charging me 1800 with loan id 5N7ETRFD856805 i dont want it.
                CPP Group India Customer Care's response, Jan 8, 2020
                Dear Customer,

                We have tried to contact you on the contact numbers registered with us for your membership AC2965050, however, we have not been able to connect with you.

                Request you to please contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for your query related to CPP Asset Care.

                Assuring you of our best services at all times.

                Regards,
                CPP Team
                CPP Membership applied with loan application no. 555BEWFJ365869 is currently in process. Membership name: CPP ASSET CARE, Membership owner name: SUBRAMANI N, Premium: Rs. 4, 275,
                CPP Group India Customer Care's response, Jan 8, 2020
                Dear Customer,

                We have tried to contact you on the contact numbers registered with us for your membership AC3083292, however, we have not been able to connect with you.

                Request you to please contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for your query related to CPP Asset Care.

                Assuring you of our best services at all times.

                Regards,
                CPP Team
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                  kaushikpatel21
                  from Bengaluru, Karnataka
                  Nov 25, 2019
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                  Address: Surat, Gujarat, 395005

                  My mobile number is [protected] and i am getting company calls daily more than 7 calls and it is very incomfortable for business workers so please don't call us. And it is very irritating to hear calls from you in our business working times so please don't call us and when we block any number we are getting calls from other numbers its like you are forcing us to switch of our mobiles so please take this note and kindly stop this calls immediately on my mobile no.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  I ordered an mi led to on Flipkart with bajaj emi loan account no : 418ECFFJ276265 and after that they started ECOM CPP Telebendng membership loan account no : 418ETBFM479615 without my knowledge
                  I want that to be canceled now..
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                    Uday Krn
                    from Vepagunta, Andhra Pradesh
                    Nov 25, 2019
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                    Address: 533101

                    Hi, my name is shan basha i dont have bajaj loan but an emi of 3000/- debited monthly. While i went to office they are asking come today come tomorrow.. Like this. And also while i'm gng nearly they waiting me 1 hour. I even went to sbi bank also but they are also not responding. I didn't even signed on ecs mandate also. But sbi officials said don't know. I don't know how to mandate without my sign. I try to lodge this against sbi also. Please guide me any one.
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      nS.
                      from Lucknow, Uttar Pradesh
                      Nov 24, 2019
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                      Address: Lucknow, Uttar Pradesh, 226010

                      My loan is running with them for which emi is deducted every month on 2nd and not once also my emi has been bounced or felt short... But today 24th nov 2019 i randomly received a msg from my sbi account mentioning that rs.295 has been deducted due to mandate fail charges. I dont get it why???
                      Loan account no is - 4560cd93943494
                      Please look into it asap.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        Singh3274
                        from Mumbai, Maharashtra
                        Nov 24, 2019
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                        Address: 560090

                        I have buyed phone from flipkart it was provided by e com in emi using bajaj emi card there has been 1 more emi automatically started without my information that is ecom cpp telebinding.
                        That is not activated by me i want to cancel it before emi cuts from by bank account
                        Please do needfull.
                        Email id registed wid this account is = [protected]@gmail.com
                        Mob no. Is = [protected]
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Dear Customer,

                        This communication is with reference to our discussion on 2/12/2019 for your membership AC3134004.

                        We hope that your query related to CPP has been successfully resolved.

                        Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                        Assuring you of our best services at all times.

                        Regards,
                        CPP Team
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                          srini_1981
                          Nov 23, 2019
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                          Took a tv loan in 2014 and it got completed 8 months, until this is fine.in 2019, october, 2019 they deducted rs. 117 without my authorization for the emi card which i never asked to create or neither opted.

                          Other biggest torture and harassment is getting 10 calls and messages from the company even though explained i do not need any services from this company, this is becoming like a big issue on daily basis when you are in important meetings and work, this has slowly away the peace of mind.

                          After researching, found that we can write to [protected]@bajajfinserv.in, sometimes this forum is protecting the emails ids so here is the on wecare @ bajajfinserv.in, let see whether this email id will be shown in this forum.

                          After registering complaints on these two issues, we get a call and email immediately by telling they will resolve the issue in 4-5 working days but this is just a eye wash and my issues still didnt get resolved.

                          They are the biggest harassers and torturous people in the world in the names of finance, real bad thing for the sake of taking loan unknowingly once, we have become unnecessary victims to these buggers, i wanted to write the email in bad and foul language for the torture i am going through past 14 months but dont know whether that is going to help, i am really helpless how to end this problem, even my number is registered in national do not disturb.

                          Lets bang these buggers with above email mentioned email id, i dont see anything else how to get out of these frustrations. After reading all of the complaints from bajaj finance, understood there are many victims like me who are suffering with this fraudulent company.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            bisjitmon503721
                            from Kolkata, West Bengal
                            Nov 23, 2019
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                            Address: Sarsuna, Kolkata, West Bengal, 700061

                            I had approached bajaj finserv for a bajaj flexi term loan, and i was briefed regarding the process of loan sanction and related processing fee 1% while being briefed from paisabazar executive as well as bajaj sales person. I agreed and started providing all required documents.
                            However after loan sanction and disbursement, from the many emails received from bajaj yesterday i found surprisingly that there is a credit vidya report fee of 4999 + 7, 139 as a processing fee + 4, 999 as a flexi fee, so total 17, 147 that has been deducted from my loan account and the deducted remaining loan has been credited to my salary account.
                            It says clearly that customer consent is required for this product. Also it is clear that this product is not mandatory to get a flexi loan from bajaj.
                            According to the rbi rules, a service/product cannot be "pushed" alongside another consented financial product, without proper knowledge of the product being transferred to the client before obtaining client consent. I strictly condemn the way this credit vidya has been pushed to me silently along with my loan application.

                            I was never been briefed about this product/service. This is a third party partnered service that has been forced upon me silently.

                            Kindly resolve this issue at the earliest and refund my 4999 that you have deducted in lieu of this unwanted service/product. The entire process of loan application and disbursement was very pleasant but the force pushing of this credit vidya has made the experience a bitter one.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              megha_pn
                              Nov 21, 2019
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                              Hi team, i don’t have any open loans or emi with bajaj. If i remember correctly i had a loan 5 years before. But an ecs debit suddenly started recently ie nov 19, 2019 for rs.117 from my citibank account and the reference number i got from the bank is [protected]. Please revert the money back.
                              This appears to be a fraud to me as i don’t authorize for any ecs debit from my bank account to bajaj consumer service.

                              Thanks
                              Megha p narayanan
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                kanchanarajendran rajendran
                                from Mumbai, Maharashtra
                                Nov 20, 2019
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                                Consumer complaints logo
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                                Respectfull sir,

                                I have taken a consumer durable loan from Bajaj Fin Serv Lending loan account no. 4140cd83777917 in 2014 and I closed the loan 9/4 /2015.
                                And now i got a call in this month of november 2015 from Bajaj Fin Serv Lending collection Agency, I was surprise when she demanded 1430 rs payment of installments after six month .When i checked with Bajaj over due balance their was no over due. Please check my details and return my noc please
                                Thankfully
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                My bike number AP 39 CB 6914 3month completed number plate not found on RTO office please check my number plate details
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                                  praveenbalan77
                                  Nov 20, 2019
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                                  Address: Chennai, Tamil Nadu, 600061

                                  Hi,
                                  The ecs charges has been deducted from my citibank account with below details which i have never requested from bajaj. This is looking like a fraud done by either bajaj or keb hana bank. Can you please investigate and make sure the amount refunded to me back.
                                  Note: i am currently living in Australia and no loans or any service i am using from any indian finance organisations.

                                  Transaction details: ECS DEBIT PAID Paid to BAJAJ C4030CD2369:1000009:TECH PROCESS Refno:4030CD2369 -KEB Hana Bank
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    Vinayak Gandalwar
                                    Nov 20, 2019
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                                    Address: Pune, Maharashtra

                                    Hi,

                                    Today, i have noticed that rs.117/ has been debited without any authorization from my citibank saving account.

                                    I am shocked to see this, please reverse and credit it back to my bank account.

                                    Please let me know why and by whose authorization have you debited this amount.

                                    I have nothing pending with bajaj finserv. I don't have any loans with you.

                                    I expect the amount to be credited to my citibank account immediately with proper explanation from your end.

                                    Transaction detail is shared below:
                                    Transaction date: 18th november 2019
                                    Transaction amount: 117 rupees
                                    Transaction type: debited
                                    Transaction description: intercity ecs. Paid nach:paid to tpcf bajaj finance:4110117:billjunction payment refno:[protected] - icici bank limited

                                    Waiting your earliest and positive response.

                                    Thanks & regards,
                                    Vinayak gandalwar
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Iam s.krishnarao mobile no [protected] I have paid all my emi even though they r cutting money as Bajaj txn failed 295 so kindly request u to resolve my prblm as soon as possible
                                    I received message from BAJAJ finance ltd in my mobile, your bank account will be charged with an EMI card fee of Rs 449.
                                    How they can charged without my permission. i have not apply any card. i have not received any card
                                    This company ask processing fee then get then insurance fee and last 1st emi then they not give me loan ammount I lost 8200 rupees
                                    My customer id:39195128. I have bought SONY smart led t. V. Ua43X7002G on emi from bajaj finance on 11-08-19. Now i want to cancel the extended warranty of cpp asset care policy.

                                    My asset care policy number is 400BEWEY231729 my emi will start from 02-09-19 so do it fast. Please cancel cpp asset care policy
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                                      Santoshkumar R
                                      from Bengaluru, Karnataka
                                      Nov 20, 2019
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                                      Address: 7/123, Oddakal palayam road, Sulthanpet, Coimbatore, Tamil Nadu, 641669

                                      Hi,
                                      I have foreclosed my loan in bajaj finserv on 30th october and still they deduced money from account.
                                      I have already sent transaction details of the deduced amount and statement proof etc. To bajaj finseriv still my amount is not refunded and customer support team is not proving solution. The amount has been deduced on 30th october and still i didn't money.
                                      Please take a necessary action on my issue and refund my amount

                                      Card no: [protected]

                                      Transaction details reference message:

                                      Amount of rs.2414.26 received towards transaction no. Ric[protected] on 30/10/2019.

                                      Thanks
                                      Santosh kumar r
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      I have mailed cust care but not getting response. Emi of rs 2234 deducted twice this month. Have sent them screenshot as well. Check with reg email [protected]@yahoo.com, name Saptaswa Basu. Please refund the amount asap
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