Bajaj Finserv Complaints & Reviews

Address: 560103

Bajaj finserv debited 118rs on 21st of dec 2019 from my axis bank account in the name of bajajfin_mndtvrfchgs_nov19. When i asked they emailed and told that it was ecs charges by bank. When i contacted to axis bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. These are unnecessary charges. Please register my complaint and help to resolve it asap.

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Chennappa Chennu

from Mayiladuthurai, Tamil Nadu

Dec 24, 2019

My service is not good.poor service free service means asking money

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Address: Thane, Maharashtra, 401107

Hi team,
I have taken consumer loan from babaj finserv due to some medical issues i cannot pay this month emi, the collection team is coming at my place and trying to threaten me, also it's a mental harassment.
They talk so roughly with my family members and there is no way to escalate this.
So i request you to help me out in this situation and let me know what to do next

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Address: 560016

Hi,

The ecs charges has been deducted from my citibank account with below details which i have never requested from bajaj. This is looking like a fraud done by either bajaj or keb hana bank. Can you please investigate and make sure the amount refunded to me back.

Transaction details:
Date: 20-dec-2019
Transanction:
Bajaj c4040cd9315:1000009:tech process refno:4040cd9315 - keb hana bank
Amount deducted: 117.00

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Address: 7/123, Oddakal palayam road, Sulthanpet, Coimbatore, Tamil Nadu, 641669

I am paying all the emi's in time, for the last two months rs. 295 has been debited from my account without proper information. I have already paid all the dues still amount has been debited, they are doing fraud using ecs option and debited amount from me. Please refund the amount to my account and i need explanation from bajaj finserv regards my amount. This should not happen in near by future

Mobile no: [protected]

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Address: Dhani rotan singh wala,vpo natha ki nangal, 332711

I got fined 450/- and paid already for delayed payement.
But still bajaj finserv has withdraw 3245 /- on dec 2019 from my linked sbi savings account.
Even after clearing the emis, bajaj finserv trying to get money from my savings sbi account (Linked to bajaj finserv).
The amount of 295/- has been withdrawn 2 times from my account (Total=3245/-) with the below message.

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Dec 21, 2019

Updated by Sunilkumaryadav33 I got fined 450/- and paid already for delayed payement.
But still bajaj finserv has withdraw 3245 /- on dec 2019 from my linked sbi savings account.
Even after clearing the emis, bajaj finserv trying to get money from my savings sbi account (Linked to bajaj finserv).
The amount of 295/- has been withdrawn 13 times from my account (Total=3835/-) with the below message.

Dec 21, 2019

Updated by Sunilkumaryadav33 Sir please help me

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Address: Swar swapn gulmohar colony pimple gurav, Pune, Maharashtra, 411061

They are deducting this money for only 1 day late of emi by 1 day
They are continously deducting 295 rs even after 4 months of late payment from my sbi account
Please take any action

1 time emi was late in october 19
Charges are cut in 18 and 19 dec 295 each
295 Ã— 5 times
I have attached screenshot for 5 time deducted money and my card no

Bajaj finance has also deducted money from by brothers account

For 3 day late payment they have already deducted around 2500 rs

This is fraud by bajaj finance

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Address: MADAVANERI (Village) ., ECHANERI (Post), 517129

Sir..
Iam bajaj finserv customer mob no [protected]. I paid advance payment for my loan on 28.10.2019 via bajaj app. But they charge penalty for late due my card also blocked.. I went to bajaj finserv chittoor branch they told advance payment taken on 10th of the month i[censored] pay after 10th that amount counted for another month not this month thats why we charge penalty 450+295+295 from bank... They not told when i register taken loan from them about advance payment...in bajaj finserve chittoor branch customer manager behavier not good his behaviour roodly he call security and said throw out him this is not good behaviour... Please solve my problem as soon as possible

Dec 25, 2019

Complaint marked as Resolved

Not solve my problem... They are not contact to me .. Why my complaint marked solved .. What is the reason

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Address: MADAVANERI (Village) ., ECHANERI (Post), 517129

Sir..
Iam bajaj finserv customer mob no [protected]. I paid advance payment for my loan on 28.10.2019 via bajaj app. But they charge penalty for late due my card also blocked.. I went to bajaj finserv chittoor branch they told advance payment taken on 10th of the month i[censored] pay after 10th that amount counted for another month not this month thats why we charge penalty 450+295+295 from bank... They not told when i register taken loan from them about advance payment...in bajaj finserve chittoor branch customer manager behavier not good his behaviour roodly he call security and said throw out him this is not good behaviour... Please solve my problem as soon as possible...

Dec 19, 2019

Complaint marked as Resolved

Not solve my problem ... Pls solve as soon as possible

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Address: Chennai, Tamil Nadu

Dear Sir/ Madam,

My Savings Account SBI Bank Purasawalkam Branch A/C No. [protected] A/c Holder Name R Logeshwaran got debited Today (18-Dec-2019) Rs.117 cause of Bajaj Finance Ltd.But i don't have any dealing with this company as of now my all EMI's are closed already few months Back. But i am getting continuouse call from Bajaj finance Executives but i am not committing anything with them it has been a while now they charging with out informing anything..I don't know how to get out of this company's executives they repeatedly calling several times asking for Loan, Credit Card Ect even after i said not interested.Please help to refund my debited amount and take an action on this company...I have attached my bank account snap for your reference.

My Mail ID :[protected]@GMAIL.COM
Contact No : [protected]

Regards

R Logeshwaran

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Address: 711102

I have been charged 295 x 3 by bajaj finserv for once for "mandate fail chrg txt dt.04/10/19-bajaj finance lt" and 2 times for "mandate fail chrg txt dt.02/10/19-bajaj finance lt" on 17th december 2019

I have maintained more than required balance in my sbi account, still i got charged 3 times.

Total sum : 885 has been deducted by "bajaj finserv"

I tried to call customer care but they don't provide any option to raise a complaint. Their ivr option is such that you cannot reach a tele operator for raising your concern.

I want the amount to be refunded in my bank account asap and please stop this practice of charging customers without any reason. I have seen a lot of complaints regarding the same issue with bajaj finserv.

Thanks.

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Damodara Appannagari

from Chennai, Tamil Nadu

Dec 18, 2019

I have taken finance for washing machine and I got no also but Amount deducted from my account towords Bajaj finserv 295/-why

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Address: SP Road Bellary, 583103

Hi team

We had a loan bearing account no.
590rcdeb534282
590rcdeb534107

These loan has been closed in last month, but why still the mandate charge deduction from the sbi account. You people such a irresponsible and in your franchise, no one has knowledge about the procedure after closing the loan.
5 times of rupees 295 has been debited from my savings account. This is really unacceptable. Please take corrective action and advice the same.

Atleast tell who is deducting this amount, is it bajaj fin team or sbi bank.

Thanks

[protected]

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Address: Shimoga, Karnataka, 577204

Sir,
I am dhananjay from bengaluru. Bajaj finance has dedicated 295â‚¹ 6 times in one day on 17.12.2019. My emi is also deducting on time every month but i don't know why they deducted this much ammount. I am facing lot of problem with this it's my lovely hood. Am paying emi on time pls help me with this issue it's very important for me. I have attached screenshot of the statement also pls go through it sir thank you.

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Address: Bajaj Finserv, 560079

Hi

I have closed my bajaj finance personal loan of 4, 00, 000 (Loan account no-404pht[protected]) on 13/11/2019 and i have received my no due certificate on 16. Suddenly on[protected] my account has been detected by rs:- 295 (For 2-times (590 rs) deducted from sbi sb account could you please help in resolving the issue and get my money back.

Regards,

Giridhar

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Address: 560003

I don't have any loan from Bajaj finserve. Yet they call me 10-12 times a day with their automated call. I tried reaching their customer care but they ask for registered number which I don't have since I haven't registered with them.
I called their Malleswaram branch and registered a complaint. But is want of any use.
Should I register a police complaint.

Regards,
Mahesh
[protected]

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Address: Plot no 22, st no 2, guru honing singh nagar tibba road Ludhiana, Ludhiana, Punjab, 141007

I got call 11 oct from bajaj customer service for elite card with 27000 rs vouchers
Said to pay 4999 on the same day
Received continues calls to pay they said to make an insta credit 5000 to pay 4999 i paid on 11 oct on the same day amount successfully debited after that they said i'll receive an mail regarding 27000 vouchers
But after that no mail no call no elite no vouchers too without anything i paid 4999.

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Address: New colony, Rayagada,Odisha, Rayagada, Odisha, 765001

This is Dangeti Manoj Kumar has purchased several items in different stores and having loan I'd as given below in screen shots has missed an emi last month and I paid the emo in 2 days with a penalty if rupees 500. But today they have deducted Rs.295 three times as showing as mandate fail charges from my SBI bank account. total amount deducted is Rs.885. Please take necessary action against this type of activities performed by Bajaj finserv or bank. Else I may proceed for legal action against this act in court of law.

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Dec 17, 2019

Updated by Manojdangeti Take necessary action

Dec 17, 2019

Updated by Manojdangeti Even my emi card is blocked since 45 days. Still not sorted out the issue yet. Now bank is deducting the amount several times..

Dec 18, 2019

Updated by Manojdangeti Waiting for the status

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Address: ONO 10 NEW 30 1ST FLOOR PARASU ST, KILPAUK NEW AVADI RD SIGNAL KILPAUK, Chennai, Tamil Nadu, 600010

I need to cancel order [protected] and reverse the balance back to the emi card. Please cancel the mandate as well (Mandate id[protected]

My number is [protected]. Email - [protected]@gmail.com.

I dont want money taken from my bankaccount. As i called the seller poorvika mobiles and told them to cancel the order.

Today i recieved the below message from bank even after i cancelled my order at seller.

Successful debit mandate registration[protected] for adhoc pymnt from a/c xxxx0464 to bajaj finance ltd ref no.. 44138434 upto rs. 50000.00 valid 15-dec-2019 to 15-dec-2039

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Address: 5578, 2nd SF, BLOCK D1, 132103

I applied for loan of 128000 loan no517GPLFO515853. .loan approved but additional burden of insurance of cop liv assist membership with premium 4699 r.s and max bupa Health insurance policy premium of 3346 r.s was put on me.I am not in condition to take these policies and bear any additional charges put on me.Cancel both insurance and refund their charges. I am not interested in these policies and done without informing me.I don't have any requirement of both insurance and never made any request for them.Just cancel them

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Mujeeb Jeelani

from Mysore, Karnataka

Dec 17, 2019

I have a EMI card and even after keeping amount in my account the emi amnt was not auto debited and they keep sending messages that due to insufficient balance my loan is not cleared and keep charging bounce charges to my account and i am scared this pull my credit worthiness.

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Address: Thane, Maharashtra, 401107

I have recently purchased a laptop of 62k by through bajaj finserv using emi facility at initial the amt deducted was correct but suddenly from 2nd emi 7000 rs was extra deducted which lead the emi amt too high even i asked the branch manager they told me that cpp binding policy has been added on to it which i was totally unaware and now they cannot withdraw it nor cancel these it totally # please someone help me out

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Gopi Valla

from Silchar, Assam

Dec 16, 2019

I loss my old mobile number [protected] in my travelling. now i am unable to update with that old mobile number. now i would like to update my new number [protected] for future transactions. kindly help me regarding this issue. hope you will do support and will run our relationship strong for ever

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R

raju2529

from Delhi, Delhi

Dec 16, 2019

thats why I recommend the users to buy the laptops or smart phones or any other things with offline stores with cash and carry.
dont buy with emi scheme's

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CPP Group India Customer Care

Jun 8, 2020

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Regards
CPP Team

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My name is meena sunil kapoor i hold a bajaj emi card with your company, in the month of aug i unfortunately missed payment so bajaj blocked my card for 90 days stating that its company policy and whenever i call on ivr they say your card will be unblocked on 15 nov so as the card was not unblocked i called the contact center of bajaj to enquire, the customer center advisor told that as you have missed the payment is aug it will get unblocked only on 15 dec 2019 so as the card was not unblocked today i called the contact centre again, the lady on the card was so rude, she is telling me to wait for another 2 months so when i asked her the reason she started yelling on the call hence i told that i want to speak with her manager, she kept me on hold for 15 min and disconnected the call, please unblock my card and i want a call back from senior management asap

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sudipfreelancer

from Siliguri, West Bengal

Dec 17, 2019

My card ending with 1545 is blocked. I blocked it through the app. But, cant unblock it now as its saying "We regret to inform you that your card cannot be unblock inline with our policy".
My mobile no. is : [protected]

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 106

bajaj finserv bajaj fin _ mndtvrfchgs _ nov 19

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consumer loans collection agency

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bajaj finserv ecs debit bajaj c4040cd9315:1000009:tech process refno:c4040cd9315 - keb hana bank

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amount has been debited from account without proper information

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mandate failed transaction charge

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deducted money from my account as emi bounce charges 295 for 9 times

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amount deducted more than emi amount.. bajaj employee rood behaving

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deducting amount from my bank

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savings account got debited rs.117

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balance deduction from sbi account by bajaj finserv multiple times

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mandate failed transaction charges from my saving account

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deducted 295 6 times in one day

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bajaj finserv amount is being withdrawn of 590 from linked sbi account without any reason

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harassment by collection agency without loan

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elite card voucher

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deduction of extra unnecessary charges from the customers

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unable to cancel order

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insurance policy done without my information with loan application

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addition of digital cpp binding unwillingly to emi loans

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complaint against the company for not unblocking my card

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