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Bajaj Finserv Complaints & Reviews

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C
cromewild
from Kolkata, West Bengal
Dec 18, 2019
Report
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Address: 711102

I have been charged 295 x 3 by bajaj finserv for once for "mandate fail chrg txt dt.04/10/19-bajaj finance lt" and 2 times for "mandate fail chrg txt dt.02/10/19-bajaj finance lt" on 17th december 2019

I have maintained more than required balance in my sbi account, still i got charged 3 times.

Total sum : 885 has been deducted by "bajaj finserv"

I tried to call customer care but they don't provide any option to raise a complaint. Their ivr option is such that you cannot reach a tele operator for raising your concern.

I want the amount to be refunded in my bank account asap and please stop this practice of charging customers without any reason. I have seen a lot of complaints regarding the same issue with bajaj finserv.

Thanks.
Bajaj Finserv customer support has been notified about the posted complaint.
I have taken finance for washing machine and I got no also but Amount deducted from my account towords Bajaj finserv 295/-why

balance deduction from sbi account by bajaj finserv multiple times - Comment #3610241 - Image #0
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    susheela vasanth
    from Delhi, Delhi
    Dec 18, 2019
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    Address: SP Road Bellary, 583103

    Hi team

    We had a loan bearing account no.
    590rcdeb534282
    590rcdeb534107

    These loan has been closed in last month, but why still the mandate charge deduction from the sbi account. You people such a irresponsible and in your franchise, no one has knowledge about the procedure after closing the loan.
    5 times of rupees 295 has been debited from my savings account. This is really unacceptable. Please take corrective action and advice the same.

    Atleast tell who is deducting this amount, is it bajaj fin team or sbi bank.

    Thanks

    [protected]
    +1 photos
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      D
      Dhananjay R
      from Hosur, Tamil Nadu
      Dec 18, 2019
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      Address: Shimoga, Karnataka, 577204

      Sir,
      I am dhananjay from bengaluru. Bajaj finance has dedicated 295₹ 6 times in one day on 17.12.2019. My emi is also deducting on time every month but i don't know why they deducted this much ammount. I am facing lot of problem with this it's my lovely hood. Am paying emi on time pls help me with this issue it's very important for me. I have attached screenshot of the statement also pls go through it sir thank you.
      +2 photos
      Bajaj Finserv customer support has been notified about the posted complaint.
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        G
        giridhar.bv
        from Bengaluru, Karnataka
        Dec 18, 2019
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        Address: Bajaj Finserv, 560079

        Hi

        I have closed my bajaj finance personal loan of 4, 00, 000 (Loan account no-404pht[protected]) on 13/11/2019 and i have received my no due certificate on 16. Suddenly on[protected] my account has been detected by rs:- 295 (For 2-times (590 rs) deducted from sbi sb account could you please help in resolving the issue and get my money back.

        Regards,

        Giridhar
        Bajaj Finserv customer support has been notified about the posted complaint.
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          M
          mahesh.maney
          from Bengaluru, Karnataka
          Dec 18, 2019
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          Address: 560003

          I don't have any loan from Bajaj finserve. Yet they call me 10-12 times a day with their automated call. I tried reaching their customer care but they ask for registered number which I don't have since I haven't registered with them.
          I called their Malleswaram branch and registered a complaint. But is want of any use.
          Should I register a police complaint.

          Regards,
          Mahesh
          [protected]
          +2 photos
          Bajaj Finserv customer support has been notified about the posted complaint.
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            V
            Varinder Singh Mittu
            from Hoshiarpur, Punjab
            Dec 17, 2019
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            Address: Plot no 22, st no 2, guru honing singh nagar tibba road Ludhiana, Ludhiana, Punjab, 141007

            I got call 11 oct from bajaj customer service for elite card with 27000 rs vouchers
            Said to pay 4999 on the same day
            Received continues calls to pay they said to make an insta credit 5000 to pay 4999 i paid on 11 oct on the same day amount successfully debited after that they said i'll receive an mail regarding 27000 vouchers
            But after that no mail no call no elite no vouchers too without anything i paid 4999.
            Bajaj Finserv customer support has been notified about the posted complaint.
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              M
              Manojdangeti
              from Burla, Odisha
              Dec 17, 2019
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              Address: New colony, Rayagada,Odisha, Rayagada, Odisha, 765001

              This is Dangeti Manoj Kumar has purchased several items in different stores and having loan I'd as given below in screen shots has missed an emi last month and I paid the emo in 2 days with a penalty if rupees 500. But today they have deducted Rs.295 three times as showing as mandate fail charges from my SBI bank account. total amount deducted is Rs.885. Please take necessary action against this type of activities performed by Bajaj finserv or bank. Else I may proceed for legal action against this act in court of law.
              Bajaj Finserv customer support has been notified about the posted complaint.
              Dec 17, 2019
              Updated by Manojdangeti
              Take necessary action
              Dec 17, 2019
              Updated by Manojdangeti
              Even my emi card is blocked since 45 days. Still not sorted out the issue yet. Now bank is deducting the amount several times..
              Dec 18, 2019
              Updated by Manojdangeti
              Waiting for the status
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                S
                Samuel Joseph Jr.
                from Chennai, Tamil Nadu
                Dec 16, 2019
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                Address: ONO 10 NEW 30 1ST FLOOR PARASU ST, KILPAUK NEW AVADI RD SIGNAL KILPAUK, Chennai, Tamil Nadu, 600010

                I need to cancel order [protected] and reverse the balance back to the emi card. Please cancel the mandate as well (Mandate id[protected]

                My number is [protected]. Email - [protected]@gmail.com.

                I dont want money taken from my bankaccount. As i called the seller poorvika mobiles and told them to cancel the order.

                Today i recieved the below message from bank even after i cancelled my order at seller.

                Successful debit mandate registration[protected] for adhoc pymnt from a/c xxxx0464 to bajaj finance ltd ref no.. 44138434 upto rs. 50000.00 valid 15-dec-2019 to 15-dec-2039
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  R
                  from Kaithal, Haryana
                  Dec 16, 2019
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                  Address: 5578, 2nd SF, BLOCK D1, 132103

                  I applied for loan of 128000 loan no517GPLFO515853. .loan approved but additional burden of insurance of cop liv assist membership with premium 4699 r.s and max bupa Health insurance policy premium of 3346 r.s was put on me.I am not in condition to take these policies and bear any additional charges put on me.Cancel both insurance and refund their charges. I am not interested in these policies and done without informing me.I don't have any requirement of both insurance and never made any request for them.Just cancel them
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  I have a EMI card and even after keeping amount in my account the emi amnt was not auto debited and they keep sending messages that due to insufficient balance my loan is not cleared and keep charging bounce charges to my account and i am scared this pull my credit worthiness.
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                    S
                    Sairaj Sakpal
                    from Mumbai, Maharashtra
                    Dec 15, 2019
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                    Address: Thane, Maharashtra, 401107

                    I have recently purchased a laptop of 62k by through bajaj finserv using emi facility at initial the amt deducted was correct but suddenly from 2nd emi 7000 rs was extra deducted which lead the emi amt too high even i asked the branch manager they told me that cpp binding policy has been added on to it which i was totally unaware and now they cannot withdraw it nor cancel these it totally # please someone help me out
                    +1 photos
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    I loss my old mobile number [protected] in my travelling. now i am unable to update with that old mobile number. now i would like to update my new number [protected] for future transactions. kindly help me regarding this issue. hope you will do support and will run our relationship strong for ever
                    thats why I recommend the users to buy the laptops or smart phones or any other things with offline stores with cash and carry.
                    dont buy with emi scheme's
                    Dear Customer,

                    We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                    Regards
                    CPP Team
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                      J
                      Jay74368
                      from Patan, Maharashtra
                      Dec 15, 2019
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                      My name is meena sunil kapoor i hold a bajaj emi card with your company, in the month of aug i unfortunately missed payment so bajaj blocked my card for 90 days stating that its company policy and whenever i call on ivr they say your card will be unblocked on 15 nov so as the card was not unblocked i called the contact center of bajaj to enquire, the customer center advisor told that as you have missed the payment is aug it will get unblocked only on 15 dec 2019 so as the card was not unblocked today i called the contact centre again, the lady on the card was so rude, she is telling me to wait for another 2 months so when i asked her the reason she started yelling on the call hence i told that i want to speak with her manager, she kept me on hold for 15 min and disconnected the call, please unblock my card and i want a call back from senior management asap
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      My card ending with 1545 is blocked. I blocked it through the app. But, cant unblock it now as its saying "We regret to inform you that your card cannot be unblock inline with our policy".
                      My mobile no. is : [protected]
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                        C
                        Chandrakanth TC
                        from Bengaluru, Karnataka
                        Dec 15, 2019
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                        Address: No-13, annapoorna Nilaya, 4th main, Chandramma layout,Banaswadi,, 560043

                        Hello bajaj team
                        My name is sujathbai tj customer id: 15052679. I am exits bajaj finance customer. I had completed 5 loans.
                        But i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
                        I try to contact customer care by call but got replay as my customer number and card number was wrong. Could you please able to tell me what is reason was the card blocked. And what can i do for reactive my card again or can you please reactive my card.
                        I want to apply for next loan.
                        Please do the needfull

                        Thanks
                        Sujathabai tj
                        Customer id:15052679

                        Hello bajaj team
                        My name is sujathbai tj customer id: 15052679. I am exits bajaj finance customer. I had completed 5 loans.
                        But i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
                        I try to contact customer care by call but got replay as my customer number and card number was wrong. Could you please able to tell me what is reason was the card blocked. And what can i do for reactive my card again or can you please reactive my card.
                        I want to apply for next loan.
                        Please do the needfull

                        Thanks
                        Sujathabai tj
                        Customer id:15052679
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          S
                          Syed kashifulla a
                          from Bengaluru, Karnataka
                          Dec 14, 2019
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                          Address: Bangarpet, Bangalore, Karnataka, 563114

                          Hello sir, im syed kashifulla from bangalore, i was trying to purchase realme xt mobile phone from flipkart through emi card but my payment is showing as declined, even though i have enough limit in my bajaj finance emi card, and haven't missed any emi earlier, before this 3 months earlier i bought 9000 asus mobile it was successful through emi card, please help me to resolve this issue. Thank you
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            A
                            Amit_loan
                            from Chennai, Tamil Nadu
                            Dec 14, 2019
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                            Address: Chennai, Tamil Nadu, 600100

                            I tool a felix loan from bajaj finance. After providing all the documents the agent told me processing fee will be around rs 5000. But when i got the loan. I found the total processing fees is around rs 13000. When contacted to bajaj finance they told i enter the otp accepted this charges but in reality the sales executive never told me about this charges and they themselves entered this otp.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              D
                              Dalki Rocky
                              from Junagadh, Gujarat
                              Dec 13, 2019
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                              Address: RAJKOT ROAD , NE AR GIDC, Junagadh, Gujarat, 362001

                              મારી ગાડી બજાજ પ્લેટીના છે ૨૦૧૮ નું મોડલ છે મેં મારી ગાડીમાં ઓઈલ બદલવા અને ગાડી કિલોમીટર ના મીટર વાયર બદલવા નું કહેલ પરંતુ ગાડી ના વાયર બદલતી વખતે વાયર બદલાવ નાર વ્યક્તિ થી મીટર માં પ્રોબ્લેમ આવી ગયેલ પછી મને ગાડી માં મીટર ખરાબ છે એવું કીધું અને મેં કીધું તો સરખું કરીને જ આપો મેં આપેલ તેવી ગાડી મને મડવી જોયેને ગાડી માં પ્રોબ્લેમ તેના થી આવેલો તો મને સરખું કરીને દેવું તેની જવાબદારી છે.
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                E
                                eshwar8055
                                from Hyderabad, Telangana
                                Dec 13, 2019
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                                Address: 506001

                                My card has been blocked due to late payment and total payment has been paid last month, but still today my card is in blocked state. Request to unblock my emi card as i need to purchase another item. As per the directions of bajaj i have made all my outstanding amounts in the month of november 2019

                                Name eshwar goud.
                                Id[protected]
                                Cell[protected]
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  R
                                  rajkiran2411
                                  from Mumbai, Maharashtra
                                  Dec 13, 2019
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                                  I will file a police complaint against your employee name rupal singh she don't have manner how to talk with customer i have recorded her conversation... I already settled my loan and many times i have mailed a settlement paper after making the payment why this employee calling me and using bad words. Which is not correct. This kind of people letting down the company name. Please make a note of it
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    T
                                    TweetmeAdarsh
                                    from Delhi, Delhi
                                    Dec 10, 2019
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                                    One of my friend took a loan from Bajaj Finserv RBL Card and paid all her dues and closed that credit card last year and now all her contact details are getting a call from Bajaj to pay more 15000 to close, she went to bank and bajaj finance and they told everything is clear but then why Bajaj people are harassing and who has given them authority to call everyone on the contact details of the customers.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Loan Account Number : 401PMT39467652
                                    Fraud by Bajaj Finserv-Rate of interest charging more than agreement
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                                      Nithin95
                                      from Chennai, Tamil Nadu
                                      Dec 10, 2019
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                                      Address: Palladam, Tirupur, Tamil Nadu, 641664

                                      I'm from tiruppur...I was get loan by bajaj finserv...my loan amount is 12200 tenure by 10 months.loan amount per month rs - 1220
                                      Due date 2day ..this company was take extra amount by last installment due...my loan account number is V420CDEW534498 please check my loan details I have all statements and bank statements proof..can u refund my money. My due date monthly 2nd date..
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        shivainfo
                                        from Mumbai, Maharashtra
                                        Dec 7, 2019
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                                        Address: 625016

                                        Hi team,
                                        I have taken a personal loan from bajaj
                                        Finserv and without my knowledge bajaj
                                        Executive has provided me life insurance and cpp liv assist in personal ioan which cost around rs.8045/-, kindly help me to get cancel this 2 insurance proposals as i dont have any need on it as i already have insurance in my company group itself.

                                        Loan application no. Sf95345821.

                                        1)
                                        Policy name: cpp liv assist,
                                        Policy applicant:sivakumar r,
                                        Premium:4699,
                                        Sum assured: rs350000.

                                        2)
                                        Policy name: max bupa health,
                                        Policy applicant:sivakumar r,
                                        Premium:3346,
                                        Sum assured: rs50000o.

                                        Kindly help me to get cancel those above
                                        Mentioned couple of insurance policies
                                        And adjust the same in principal amount and revise my monthly emi reducing after this credit into my account.

                                        Thanks and regards
                                        Sivakumar r
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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