Bajaj Finserv Complaints & Reviews

Dear Amazon,

Please see the previous order which was I have purchased from Amazon this month and last month but today i have get message from BFL and which was the amount its showing totally wrong why I don't know, already 2 order cancel but the amount will add in my BFL EMI account and its showing high amount, how its possible?????
However i had talked with your chat support executive Miss. Bharati from the Amazon apps but she did not given correct information..I'm harassing repeatedly from using this service???

Please see the chat from external quality and call back to me immediately.

Now coming to EMI card. I'm a loyal and genuine customer in Bajaj Finserv. I have been using their EMI card for over 7–8 years now. Their online portal is always up to date with the payments made and the outstanding loan amount which helps you keep a track of your loans. It also has options to make an online payment (Part payment or full).

The only thing that irritates me is their aggressive sales calls - i receive a minimum 2 calls daily for the flexi loan from different numbers. Despite politely declining the offer, they keep calling me. I have now started to block their number from true caller.

I am going through a horrible experience as well. Such a pathetic situation.

I have not received any notice or something else i have mentally disturbed as well please take action regarding this issued another will i will complain about social network

Now coming to processing fees and insurance charges - irrespective of which bank or financial institution you approach, these charges are levied on all type of loans. Only certain times, like the closing of financial year processing charges, are some times waived off as a promotional gimmick. Otherwise, it normally ranges between 1% to 4% of your entire loan amount.

Furthermore, to ensure you are not cheated by salespeople (They do this to meet their targets), you should ask the following questions before you submit any documentation for loan processing:

What is the processing fee (Not only % but also the actual amount)?
Is the processing fee paid separately or part of the entire loan amount?
What are the insurance charges for the loan?
What is the mode of repayment, clauses, and charges for a foreclosure?
How much will the entire loan amount come to (Loan amount you need + processing charges + insurance + taxes)?
Is there any minimum wait period before you foreclose the loan (Some banks would require you to wait at least for 1 year before you foreclose)?
Lastly, get all the communication in writing from their official email id.
Recently Bajaj finance EMI is available on online markets such as amazon and flip-kart.

A lot of times people are cheated because of lack of awareness from their side and salespeople take advantage of this. Once a loan is sanctioned and disbursed, there is a little that can be done to reverse the damage.

Thanks for reading. Cheers!!

I Yatirajyam Sudhir purchased a new LG 32inch TV in Bajaj EMI ..at the time of purchasing they said the EMI cost is 1650 for 8 months but after few days I got a msg Ur EMI is 1748/- they added a vas services with out concern me.. at the time of billing they said u pay only 200 RS for extra card. I said I don't required this but the Bajaj client was saying me it is automatically generated in has to be taken but when billing was processed they take 400 RS instead of 200 RS. When I oppose them they said all things are made to b done u should have to pay.. how can they forcefully take extra charges without any costomer concern, I already complaint in Bajaj Finserv app but so far I wouldn't get any response from him.. kindly resolve my issues as soon as possible..I don't want any vas emi

I was order a jbl soundbar on 18-oct-2019 with order id:[protected] in bajaj emi store. Company offers next day delivery but item not delivered till date. I was contacted customer care to cancel the item but no satisfied action taken. There is no cancel option available on bajaj emi store website.
I request to take necessary action to take cancel my order (Order id:[protected])

An amount of rs. 117 is deducted through ecs from my savings account o[censored]nited bank of india without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card. I totally don't understand after 3+ year they apply these kind of charges which is totally irrelevant.

Kindly refund my amount of rs. 117 at the earliest. You can contact me on : [protected]@gmail.com

"our ubi ac xxxx is debited by rs 117.0 on[protected]:02:57. Info: cph/tpcf bajaj finance/"

My account with hdfc got debited on 21-oct-2019 with 117 (One hundred seventeen rupees only) without my consent. I have an outstanding loan account with bajaj finserv and i never missed paying any installment till now. I didn't even get a message and i don't see any loan number in my bajaj customer portal

21 oct 2019 ach d - tpcf bajaj finance-[protected] [protected] 21 oct 2019 117.00
There is no simple way to connect with bajaj finserv customer portal.
Could you please let us know why this charge has happened and take the necessary action towards it

I have a taken a od loan from bajaj finserv ltd. For which i have been charged annual maintenance charges around 15000/- which was not told to me while applying for the loan. And the charges like insurance details etc, everything was not clearly told. Which agin was a big amount. They said it is mandatory latr on when i qustionaed after the approval of the loan now i cant go for closure of the loan because again they said will charge a hefty for the closure of the od account so kindly help me .

Hi,
The ecs charges has been deducted from my citibank account with below details which i have never requested from bajaj. This is looking like a fraud done by either bajaj or keb hana bank. Can you please investigate and make sure the amount refunded to me back.
Note: i have no loans or any service i am using from bajaj fin serv

Transaction details:
Date: 23-oct-2019
Transanction:
C4040cd2118:1000009:tech process refno:4040cd2118 - keb hana bank
Amount deducted: 412.00

Hi sir,
During checking my cibil score i found someone has misused my pan no and have taken loan in bajan finance ltd for rs 11500. Loan in the account name
462ddf95130124.

Kindly take necessary action for misusing my pan no and the bajaj fin ltd has provided the consumer loan 462ddf95130124 for the fake candidate whose information are added to my pan no. I have raised a dispute complaint against this in myscore. Cibil.com

I had applied for bajaj finserve rbl bank super card on 07.09.19. Card is not yet delivered to me. Moreover, i am surprised that they have raised bill for rs.1219.52 to be paid by 07.11.19.

I am intending to lodge complaint with the consumer forum against the card issuer for such irresponsible and cheating transactions if the bill is not reverted. Please look into the issue.

Regards,
Jiwan kumar sherpa
Mail: jiwan. [protected]@gmail.com

An amount of rs. 117 is deducted through ecs from my savings account of Citibank without any information. I don't have any outstanding amount with this company. i have not taken any loan from bajaj finance. I dont know the reason for the deduction, I have never applied nor requested for any card with bajaj Finserv.. I totally don't understand after 7+ year they apply these kind of charges which are totally irrelevant.

Sachin Upadhyay
Mobile Number [protected]

Dear team :

Last month 27/09/2019 my mobile was illegally bring bajaj collection person. The reason of my pending loan amount. Last 5 month i have problem of my office thats why i am reliving from offfice. Last 2 month before i pay emi correctly but delay and pay. Last month and this month i am able not pay amount due to my job and my brother was accident
In right leg. Thats why i am not pay. Bajaj person call and speak unethical behaviour really i am hate my self. They come 9 numbers and speak in road i will ask time but they tell last 27/09/2019 morning 07;30 am. No now settled all money how possible its. After i have oppo a5 mobile its my friend mobile they ask my mobile that mobile was emi finished why they bought my mobile was illigaly they give my sim card only. Last 27/09/2019 till now they give any receipt any proof for mobile bought, i am use for jio sim its registered mobile number was [protected] but its a jio number 4g not use for basic mobile. I am using was basic mobile my altar net contact number was [protected] now i am use this number only. They bought was my mobile illegally. Its punishable thing. My interview all was missing my contact also missing after that incitant. Plz help me return give my mobile soon as possible otherwise i will take procedure action my side. My mobile bought persons kanchipuram bajaj collection branch
1 thennarasu
2 pownkumar
3 viji
4 prakash

Some other 6 person coming and i dnt they name. Imminently give mobile. My most contact that mobile only soon return back my qury. Call me on [protected]. This number i neeed my friend mobile soon as possible.

Hi,
The ecs charges has been deducted from my citibank account with below details which i have never requested from bajaj. This is looking like a fraud done by either bajaj or keb hana bank. Can you please investigate and make sure the amount refunded to me back.

Reference number:
Ecs debit paid paid to bajaj c5810cd0321:1000009:tech process refno:5810cd0321 - keb hana bank

I'm been showed some vas services in my bajaj account for which i never requested or asked for. The vas services amount now shows 14000 however the loan amount shows 7037. I have never taken a loan of 7037 from bajaj finser i am not able to understand as to why they are charging me for the same as this account im getting threatening calls that there is a case registered on ur name and u will be produced in court by police. And the telecaller is also using abuse words on that calls i'm not able to get any clarity on this 7037 loan. My loan number is 4210vsdz492607

Hi, as an genuine customer of bajaj finserv i was offered elite emi card and ask me to pay rs 4999 as an one time joining free. The customer care executive assured me that i will get 3x of the present limit of my bajaj emi card. He also added that card will be delivered within 7 days.

As thinking it as a wonderful offer i directly open my experia: customer portal and apply for the elite emi card by paying rs 4999 via net-banking on 3rd october 2019 at 9:19 pm. The transaction was successful and amount was debited from account. (Transaction details is attached here as photo).

Meanwhile i didn't get any confirmation from bajaj finserv and i thought it will take 7 days.

Now real play began as after two days of the payment. I again got a call from customer care executive saying "as you are our valuable customer bla bla bla... You are offering with elite emi card.. Bla bla bla... You can have it by paying rs 4999. I listen carefully and as she finished talking, i ask her that why you are offering me the same? I already paid rs 4999. She asked me to wait for a minute and told me that there is no any application or payment from my side and she blame me that i didn't made any payment and i am lying and cut my phone.

Then i raised four issue in bajaj finserv customer portal and one of which closed without my knowledge. Three of them are pending till now. (Screenshot attached). I mailed at wecare of bajaj finserv two times and no reply till now.

Now, i want to complain about drama of bajaj finserv, when you are going to deliver my elite card?? Is these all are lies to rob our hardworking money??? Please do something.

My membership no: ac0797795

I asked service for my samsung led tv as i saw a narrow black mark on display. They took the tv but its nearly one month no response from them.

Initially when i was calling them they were telling different different reasons, still i am not sure whats the exact issue on my tv. It was working fine with me but i asked service only to fix a narrol black mark on the display on left top corner.

I took rs 96, 000/- loan from bajaj finserv (Lan 400pst[protected], they committed 21% roi for the tenure of 4years but after getting a loan when i saw repayment plan they are charging me 34% by saying 21% flat roi.
Emi amount got changed drastically from 2, 975/- (Which is supposed to be) to 3, 684/- basically they are charging interest rs. 80, 833/- instead of rs.46, 814/-

Which is double the interest and almost equal to the loan amount. They playing it underhandedly.

Please help me out with the situation.

The amount of rs 17129 that i paid was emi payment for the month of october 2019. The same has wrongly been appropriated against the penal outstanding amount the same was done without my knowledge and of bajaj finserv own accord.

Additionally, the penal charges levied on my loan amount is wholly wrong and grossly incorrect. The pdc is regularly been presented to my old account since 2016 despite of the fact that the account stand closed and the bank was duly informed of the status through your various agents. I am regular in making the emi payment and is making month on month emi payment. I am surprised to see that despite of the bank having knowledge of the account closure, the pdc are still being presented and the penal amount is being levied on my loan account. The same is not only inappropriate but is gross negligence on bank's part. I should not be penalized for the same.

Hi,
Bajaj finserv company deduced 117 rs from my account. They send me a message last week saying that i have to use tthe card and shop something to avoid paying these charges. Firstly i dint go to them for the card it was offered to mewhile i was shopping at vijay sales pune. I was also yold that it was absolutely free of cost and no annual charges would be applicable. Now they have deducted the amount without my knowledge from my axis bank account. My previous loan with them is also nil. I dont owe anything to them. Kindly help me get my money back. When i try calling the customer service, their ivr has no option to get a customer executive talking to us. The transaction details are mentioned below

Amount-rs 117/-
Bank - axis bank
Transaction date - 19.10.19
Transaction type - debited from savings account
Transaction discription - ecs debited bajaj finanace li/402cdd66137619

Hi,

2 months ago, i had noticed that rs.117/ had been debited without any authorization from my saving account.

I am shocked to see this, please reverse and credit it back to my bank account.

I have tried to lodge a complaint through this forums. But was unsuccessful. Never got any reply or mail communication.

Please let me know why and by whose authorization have you debited this amount.

I have nothing pending with bajaj finserv. I don't have any loans with you. Nor any emi card.

I expect the amount to be credited to my account immediately with proper explanation from your end.

Transaction detail is shared below:
Transaction date:[protected]
Transaction amount: 117 rupees
Transaction type: debited
Transaction description: cms/[protected]/bajaj_auto_cd_5770cd00217183

Yet again, waiting your earliest and positive response.

Thanks & regards,
Ashish nayak

I had taken one product on emi from bajaj finance service 5-6 years back and paid all the emi's 5-6 years back. During the emi period i had given authority for them to take the every month instalment from my bank account. After 5 years suddenly took 4999 rs from my account without any notice. When i went to the office they asked me to call customer care... And customer care asked me to email almost one month is done and i sent multiple emails and calls.. There is no proper answer from them.