Bajaj Finserv Complaints & Reviews

Sir,

As per the follwoing details i have purchased using my EMI card, but not yet received the item .Details are as shown below.MY EMi card limit also has been deducted after the purchase.

transaction reference number for th eloan is[protected]

Kindly help me to either get the product at the earliest or revers the amount to my EMI card so that i can purchase again

my details...

I am getting company calls more than 7 in a day and it is very uncomfortable and annoying it is very irritating to hear calls from you in our business working times so please don't call us.
Please stop calling to my no. I no longer wish service from bajaj finserve.
Also since my loans are already closed, please delete my portal details and close my account.

A month ago, i saw a post on facebook which promised zero extra cost atm withdrawals on the bajaj finserv rbl credit card. This got me interested as none of my credit offer zero extra cost atm withdrawals. So i went ahead and shared my details to record my interest.
A call followed in a day or 2 where i specifically asked the executive, if i withdraw a certain amount from an atm, will there be extra charges once the bill is generated. The answer was there are no additional charges, if case i withdraw rs 2000, i will be billed rs. 2000.in case the amount is paid by the due date there are no additional costs.
Really interesting, i went ahead and applied for the card. A card with last 4 digits 1786 delivered on 4 november 2019. As i was away i could check the card only after a week.
Here comes the shocking part, i called the bajaj-rbl helpline to check on the billing cycle and other details. During this call, i sought a clarification on the 0 extra cost atm withdrawals, to my shock, i was advised on call on 10 november 2019, there is a processing fee applicable to atm withdrawals. I requested the card be cancelled as it did not make sense to hold a credit card with annual fees when i already hold multiple credit cards with 0 annual charges.
The representative took my request and advised, the retention team will contact me.
Till date, no one has contacted me. I have received sms’ advising i was not reachable. This is indeed a fraud as bajaj-rbl contacted me via phone so many times. Secondly, the sms’ have delivered. This is nothing but a fraud as they wanted to delay the mater so that i am billed and i end up paying for not using the card.in fact, i have been billed on 14 november 2019 a fraud committed by bajaj-rbl.

I have taken personal loan from bajaj. Out of 36emi's i have paid 30... This month i cant paid my emi on time because of some medical issue... I said i pay after two weeks eventhough i have to pay 500 late payment charge they are continuously harrasing just for 4367rupees that is one month emi... So please please anyone help me to file a complaint against them...
Mob:[protected]

I have applied for a personal loan with bajaj finserve and they asked to tansfer rs 10.00 to verify the account, however the transaction got declined and my account has been debited twice.
1. Rs 25, 999.00
2. Rs 20, 000.00

As per my bank the amount has been credited to paytm mobile solutions pvt ltd

Please check the details urgently and do the need fullfor refund of these amounts

An amount of rs. 117 is deducted through ecs from my savings account o[censored]co bank without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card.

Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com

Uco bank a/c no *8735 has been debited by rs 117.

Hello team,

I want to cancel my cpp extended warranty for canon product.
Cpp membership acc no - your cpp asset care with lan 404ctbfk539142; has been issued with cpp membership no. Ac3105487.

My loan emi will start from[protected]
Please cancel the membership as soon possible. I don't want this plan.
Registered mobile number - [protected]

Thank you

Hi

I have marked a mail to bajaj finserv in regards to cancel an order just after placing and without speaking to me the order has been confirmed and the emi amount has been locked under my bajaj finserv emi card. Kindly help me in resolving this. I want the order to be cancelled. Order id :[protected]. Please help me to cancel the order

Ny bajaj finserv emi card was blocked last month without giving any reason or notification i was randomly checking my loan details and got to knowledge that my card is been blocked due to some in line credit policy which i was unaware of... I immediately called the customer service they was not having a proper response for why the card is blocked they kept transferring my call to there senior executive but every one was having a different reason. Finally on person said its because of low cibil score. I immediately got my cibil report through the official website and it was 767 more than what was required 750. I request bajaj finserv to unblock my card asap

Dear Sir/Madam

1. It is to inform you that all loan account held with Bajaj Finserv are closed on 05 Nov19 AC No 516DPFEW826018 and 516OCDEG242929.

2. But AC No 516DFSEW826855 POLICY NO IM3330519 is not proper way to start your self and debiting customer account is Offence. Now as customer requesting you to CLOSE AND REFUND THE AMOUNT RS 1924/- to my account.

3. Purchasing New Mobile already company has given one year Warrant period. Than why I need this POLICY. I am already request letter also given to your office

4. As I have already raised my request through my mobile Request No SR22941936, SR23010517, SR23058110, SR23067828, SR23067827 all are opened and Complete without any replay is Good WAY.

5. In view of the above, May i request AC NO 516DFSEW826855 POLICY NO IM3330519 AND REFUND THE AMOUNT RS 1924/- with interest with immediate effect. If else LASTLY the CASE will Taken Up with Consumer COURT by ME.

Thanking You

V SUBBURAJ
[protected]

Documents attached for your reference
--
?With regards
V.Subburaj | Admin Incharge | Adminstration

The ecom has been added extended warranty on my product which is nt activated by myslef i don't need this extended warranty of the product
The ecom cpp telebinding has been added on my bajaj emi card that i want to deactivate or cancel it before emi is been to deducted.
Loan account no. Is =405etbfk545553
Please do the needfull as i have been not activated this please cancel it

Hi regarding the insurance i was forcefully taken by your company. I had paid 8emis that 11000 rs odd. No intimation has been provided regarding how to use the policy which hospital has tie up nothing. Your fraud company called 1000 times before taking policy but when i complained nobody responded pls let me know how do i receive my refund back am not interested with such fake policy. Get in touch soon

I was a customer of bajaj finserv, I took a personal loan with ID- 425PST26882215, which was fully paid on 05/09/2019, on 02/10/2019 an ecs was debited of ₹1705 with BAJAJ_AUTO_CD, and I sent a mail to you regarding this, no response was given to me and on 07/09/2019 the amount of ₹ 413 with NACH_AD_RTN_CHRG-BAJAJFIN, I have sent several mails to the customer support, they don’t care to acknowledge my complaints, No help from customer support, My NOC was also not given to me, I AM ENCLOSING THE SCREENSHOTS OF THE STATEMENTS, NO PRIOR NOTICE WAS GIVEN TO ME BEFORE DEBITING MY MONEY, MY OTHER CHEQUES WERE BOUNCED BECAUSE OF YOUR IRRATIONAL BEHAVIOUR WITH YOUR CUSTOMER, I WANT MY MONEY BACK ON MY ACCOUNT WITH AN EXPLANATION OF HOW AND WHY YOU PEOPLE DEBIT OUR MONEY LIKE IT’S YOURS, IF I DON’T GET A RESPONSE FROM HERE, I WILL TAKE A LEGAL ACTION AGAINST YOUR COMPANY If you’re looking for a loan, never take loan from BAJAJ FINSERV, they will ruin your credit score by unnecessary ecs debits and with worse customer support.

Dear bajaj,

Refund my amount which debited name of dirdb charges without any intimation.
I naveen

My customer id - [protected]

At present nothing any relationship with bajaj finance.
My bank account has been debited for rupees 590.00

Date 17-10-19 debited rs.590
Date 17-10-19 debited rs. 590.00
Date 07/11/2019 debited rs. 590
Date 07/11/2019 debited rs. 590
Total rs. 590.00 in 4 times for some
"dirdb" charges.
May i know what charge is this?
I have paid my full emi's previous loan.
I have received no objection certificate from bajaj. Still this 2360.00 amount debited.

I have attached my bank statement as well.

Will you please help me resolve this?

Thanks & regards

Naveen
[protected]

My name is sayyed rizwan and i am a customer of bajaj finserve
Since 2 months i am receiving daily 5 to 6 automatic promotional calls from bajaj finserve for personal loan offer, i am not interested in so i have already requested on bajaj finserve customer care to not call me, but still i am receiving these calls.
I am frustrated now.
Please stop harassing me as i am your customer.

I applied for a loan and as i checked for the fees and charges it showed "credit vidya fees" which i am not sure why it was charged. I was not told about this fees at all or neither it was asked if they can charge it to me.
Loan no - 408gdf97102134 started from 02.02.2019
I called up the customer care and they said it is a mandatory fees but i think it is upto the customer if he wants the "credit viday fees" to be charged or not. This is a hidden charge which was never revealed by the company while giving the loan. It is like taking money from customer without their consent by adding such charges which is not at all needed by the customer.

I nilam jadhav taken bajaj finserv flexi loan and my loan track record is good i pay regularly my emi amount but this month i fail to pay my emi of rs 8527 due to some reason but now bajaj finserv is charging a penalty of 3000 rs for emi of 8527 amt is it a legal way to charge this penalty amt what percentage they charging a penalty amt to me and what is the rbi guidelines for penalty charges amt and what is the percentage for financial comany permitted by rbi to charge penalty amount from customer

I have used bajaj emi card online and later on i have short closed the emi after one month only.
After i haven't utilized the service bought through emi card. My travel agent has refunded the amount since then i am following them on mails no response.
Purely bajaj is just fraud company, if we miss an emi they are ready collect fine.
What should i do?

Dear Sir,
I avinash kumar my registered mobile [protected], I pay 4999/- on dt 25.10.2019 through mobikwik instacredit. and customer care say that next 6 working days reached your card at home but no any response Till date.
So I request To you cancel this membership process and refund my amount shortly. and I too harassment with elite membership.

thank you.

Hello,
Since my linked bank account was pmc bank and before a month i needed to update a new bank account as per the (Bajaj finserv) messages. So i visited to the office which is in goregaon east. There they told me to update the bank account. On 30th october we get a call from them saying you need to pay your emi by going our website through online transaction. My due date is 2 november. As instructed i did online payment still today morning i got the message from my bank saying my loan account has been deducted today for the same. Why they deducted my money even after paying on my due date... And why today... If they wanted to deduct they would have done on 2nd november itself. I am attaching the receipt of my transaction and withdrawn of my money. Please looki into this matter and try to resolve them.