Bajaj Finserv Complaints & Reviews

I was issued a policy through telephony which call was from bajaj conservative and i was assured that will be provided with the details and documents of the policy provided to me and so that i can review the same formally. And i was told this is a group insurance policy of hdfc and the same is provided by bajaj conservative to its customers.
I didn't got any mail or communication from the company regarding details and documents and the only message i received to maintain sufficient balance.
I was told all the conversation is recorded in the company future purpose. I have mailed the concerned to the company but the same is not being resolved and my amount is bring deducted on monthly basis.
Neither i received any policy or details through mail or post, which was assured to me while providing the policy.

Please look into the business policies and don't fool the customers.

Sir,
I am a customer of bajajfinserv from april 2019. On 4 oct 2019 a additional amount of rs 2917 deducted from my sbi account then i saw bajaj wallet in which two loan account were showing one is 50k rs which was took by me in april 2019 but second one is 14k which was not took by me. I never took this loan and i never shared otp and personal detail with any one and according to bajaj policy 15km is range in whivh customer can be financed and photo capture is necessary but without all these thing how it's possible.

It's a complete fault of bajajfinserv company.

I request you to give my money back and remove the loan of rs 14000rs.

Regards

Ashok agarwal
Registered mo. No. : [protected]

Hello bajaj finserv,

I am receiving voice calls at odd hours from bajaj finserv from different location for asking loan requirement. I am not interested to take any loan and several times i have requested that please do not call or sms me. These type of activity of disturbing will spoil you company name as forgot about people taking load or getting connected with you.

Kindly take necessary action for stop calling me or shall explore the legal proceeding.

Please note this number for your action : +91- [protected]

Hello bajaj finserv,

I am receiving voice calls at odd hours from bajaj finserv from different location for asking loan requirement. I am not interested to take any loan and several times i have requested that please do not call or sms me. These type of activity of disturbing will spoil you company name as forgot about people taking load or getting connected with you.

Kindly take necessary action for stop calling me or shall explore the legal proceeding.

Please note this number for your action : +[protected]

I get lot of calls from bajaj finserv daily even after i report them to stop calls in automated call but still i get calls repeatedly. I really get irritated from this calls and i don't want any calls from bajaj finserv. They won't bother about my privacy they will be calling me up from different numbers so if i block a old no. They will be calling from both land - lane and portable phones please look into my issue i really need you help in resolving this.

Dear sir/madam

Respected sir vehicle no ka14ep0007 customer name:rajesh. R loan agreement no. L2ashi05032551 two wheeler adc ktm duke 390 few months back my vehical has been sceezed by mr. Gowtham last month i cleared my balance amount but my vehical hand overed me and it's not looking before it looks the bike has been changed they gaved to use some on as i attached the pictures and they are using my bike when i was handoverd him odo is 26.000 but now it showing 31.000 something bajaj manager mr sunil is telling me to it's not my responsibility i have everything means records documents against finance please make it clear as soon as possible otherwise i will give the police complent against the bajaj finance and i will submit everything [protected]@bflaf.com i will send you the images by mail

I have been misguided by customer care dept of bajaj finance personal loan section. As they informed me for 2, 70, 000 interest rate 10.05%, i need to pay 9720/-rupees but when i got confirmation sms and mail it's shown as 16% interest rate amount to 11316 per month which i got trapped after accepting terms and conditions. So i request to help out to stop the proceedings of sanctioning as it is ckearly proved as cheating customers and i want to put this as serious issue that none of the customer care numbers are not working as i tried from morning to evening all the day.

My self md nishat alam, i have got rs. 60, 000 (Sixty thousand) personal loan from bajaj finserve, my agreement no 405psted438496, his person committed me rate of interest is 19.6 percent and now i check that the rate of interest is 30.01 percent. They charged me rs 2647/- emi for 36 months.

And in app showing rate of interest is 19.6 percent and in calculation, it is 30.01 percent, is it legal to commit 19.6 percent roi and charge 30.01 percent roi.

Respected sir,

My name is bollam madhusudhana
I have account in sbi.ac no:- [protected]
My mobile no.:- [protected]
Sir, last 8 month cantinue monthly 2 and 3 times my sbi account in debit
295 rs. Please stop this.
Pls tell me why 295 rs. Have been debited in investment intermedi
Kindly refund the money. And block it immediately

Thanks regard
Bollam madhusudhana

Hi my name is santhosh, we have recieved message from r-shield bundled insurance on your bajaj finservrbl bank supercard. This is bundle of three policies. Basis your consent 720/- will be debit from your bijaj finserve rbl supercard with in 2 working days. So finally i'dont want any insurance policy. Please cancel it. I need quick response. Without permission how to activate the insurence for customer.

Respected sir
Mera naam anita tiwari hai me ek agency oner hu mere agency ka naam shreekrishna global service hai sir me 3 year se bajaj fainece ke ley collection ka kaam kar rahi thi par sir last 3 month se bajaj ke jdcm mehul patel naitonal had harsh ahuja aur busntious had yogesh kanojiw ne mujhe allocation isley nhi dea keuki sir bajaj me collection ke naam pe sosan ho raha hai mene complain kea tha harsh ahuja mehul patel ko ki rcm afzal khan ne cm ka payment leke jama nhi kea tha aur sir meri agency chalu rakhne ke ley ye log mere se payment mang rahe the ki 82500 do to hi thumari agency ko ham kaam denge nhi to nhi denge sir mene payment nhi dea to mujhe kaam nhi dea gaya mene sanjiv bajaj aur rajiv bajaj ko bhi tweet karke sab highlight kea hai par un logo ka mujhe koi reply nhi aya hai sir bajaj me cm ke sath gali se baat hoti hai waha rbi ka koi rule flop nhi hota hai waha jdcm naitonal had ye log khule aam gundagardi karte hai sir agar koi complian karta hai to action uske uper lete hai me in logo se mail pe reward mang chuki aur kitna call ki msg ki par koi response nhi hai ki mene jo complete kea tha uska kea hua aur mujhe allocation keu nhi de rahe hai sir bajaj company me jabardasti agency aur dca se target pura karne ke ley cm ka payment karwaya jata hai jo ki cm ko malum bhi nhi hota hai jdcm mehul patel naitonal had harsh ahuja busntious had yogesh kanojiw apne post ka galat fayda utha rahe hai agar koi mera sath sahi ke ley dena bhi chahe to ye log use bhi dhamki de rahe hai ki kaam se nikal denge mene complain kea to mere agency ko kaam dena band kar dey yaha tak ki mera jun month ka 35000 ka payment bhi nhi dey hai sir request hai ki mere is compalint par action le keuki cm bhi bajaj me complain karte hai to ye log sunte nhi hai waha complinec team hai jo national had aur busntious had ke isare pe kaam karti hai 3 month ho gaya abhi tak mere cesh me koi compliance ka employee samne nhi aya hai ki mujhe call ya msg kare sir ye mera no hai [protected]

I have given an ecs instruction for a loan of mobile phone and i have paid all of the instalment some was dues i have paid by the hand to their employee as cash but they didn’t given me any receipt of my paid amount now i have deposited some amount to my bank account and i have seen that they have deducted the amount of rs. 295/- twenty times and rs. 350/- several times and the loan was taken between 2017 -18 after try to contact them no-body is caring about the issues not even picking up the phone, i have tried to call in [protected] but no response has come.
My bajaj finserv card no: [protected].
Please help i am at the age of 62 and no body is behind to me to resolve my issues. I want my money back what they have deducted in unethical manner from my account due to this reason one of my chaque has not cleared i am in great problem please help i will be always thankful for your sincere cooperation.

I have closed my home loan by paying total loan amount on 25th aug 2019. Still they deducted my emi on 2nd sept 2019 saying the amount will get refunded by 15th of the month.

Today its 9th of oct and still i have not received my refund. I have raised the issue and dropped number of emails stating my concern but not getting satisfactory answer. I want my refund back and along with interest on the emi for delayed period.

Whenever i am raising a service request they are closing it immediately saying we will get back to you in next 2 days. Mentioning some of the srs here - sr20851225, sr21474266, sr21539870, sr21540474

Hii, my name is pramod hajare and my customer id no is 25004812. Iam your existing customer from last 4 years of bajaj finance. Also i have to two emi card number is [protected] and [protected]. So i request you to please update the status of my emi card as soon as possible and let me know the procedure to update my new number with bajaj finance.

My name is prakash tibe. I have purached a laptop through bajaj finance of 37500 rs. I have made downpayment of 3 emi, and then i cleard all the remaining amount within 6 months.. But still my extra 3 emis are get cut from my bank account... I complaint about this in the kolhapur branch... They told me that my buying sceme was changed by system error due to that i have to pay 3 emis extra which cost is around 13000 rs... From last three month i am struggling to get those extr paid cash.. Still i didt get any refund in my account...

My id - [protected]

Hi i am magesh. I was using bajaj finserv card for more than 3yrs. For last 3 months i'm not using the card and planned to close the account. My all loan accounts are successfully completed and closed. But i received a message that annual fee will be debited from my account. I raised a request that i am not using the card for more than 3months and i am going to close the account. They called me and said that there is no way to delete the account and they don't have the facility. I asked them that is there a facility to enter the data, then there will be a delete option. But they replied they don't have. I don't believe them. But i said ok after a long conversation. I told them i am not going to pay annual fee for the card which i'm not using and i'm not going to use. For that they said the relevant team will call me in 24 to 48hrs. It was happened 2 days ago. Then i told them i don't want to get any call or message or email regarding your promotion etc. They agreed. I asked them to send me acknowledgement mail. They sent a mail. The next day they started to send message mail now today they called me regarding the promotion. What the hell. Sorry. Is this the way of response to customers..? Even i'm getting more message and mail then usual. Now replied to email id strongly. Friends suggest me what i should do if they again disturbs me like this. I'm very much upset about this. Recently my father passed away. I was very much upset and down. These guys are playing.. I don't like it.

Dear concern,

I am ram awadhesh singh, customer id 24574099. I bought a videocon led tv via loan, your executive ensured me to provide an physical bajaj emi card at my home address but not dispatched to me, i don't know why the card is inactive. I want to enjoy your product. I would be happy if you activate and dispatch the same my emi card i. E in inactive mode. Please allow me to continue our relationship.
I am waiting for right justice and i want to continue relation with your company.

Thanks & regards,
Ram awadhesh singh
[protected]

This is to inform you that i, tejas mahadik had taken a finance from your company regarding the purchase of two of my home products (Steel cupboard and a sofa) from om woods and furniture at 0% rate of interest on the 6th of march 2019.

• the entire finance costed us, 85.000/- at the initial stage, later due to inconsistency from om woods and furniture we cancelled the steel cupboard after which the principle amount was supposed to be changed to 22, 500/- which your department failed to do so. After the first emi which was suppose to be 10, 625/- but i was charged 30/- extra. That is, 10, 655/- (Reason being unknown)
• due to mandate issues, the payment that was suppose to be made on the 2nd april 2019, was further shifted to 2nd may 2019. As there was an inconvenience from your end, i had to make a manual payment of my first emi on the 4thmay 2019. The amount was paid to, pca : [protected]: bajaj finance
• after a delay of two months from your end and changing my loan agreement number without my information to (Loan #405sceet731299), the principle amount was revoked to 22, 800/- which was supposed to be 22, 500/- (3% extra reason unknown)
• after revoking the principle amount the first emi date then became 5th august 2019 making the emi 2850/-, whereas the emi should be 2, 812.5/-
Complaint:
• the 10, 655/- has not been refunded to my account and neither has it been adjusted to my loan amount, there has been no information from your side regarding the particular amount.
• your employees handling this case aman seth (Sales manager) and vikesh gupta seem to be completely incompetent regarding this issue.
• there has been an addition of 3% rate of interest of loan amount without my information.
• this case has been ongoing for almost 5 months with no resolution whatsoever.
I would be highly obliged if i could either be refunded my payment of 10, 655/- or assisted with an alternate resolution for the same.

Dear sir,
My name is hanna k a. I am an existing customer of bfl. 1st october 2019 i purchased a mobile ippo f11 pro at19990 from amazon using my bajaj emi card. Emi
3332 for 6 months. But i cancelled the order on the same day. I got a msg from amazon and bfl that it got cancelled. But my emi card limit reduced by 19990. Also i got a msg from bfl that it will generate the loan emi from 2/11/19. Pls cancel the loan amount and retain my initial limit. Helpful documents are attached. Kindly make necessary action. Msgs are given as in the order it received.

Thank you

CUSTOMER ID:[protected]

On purchase I tried to confirm several times that if EMI card will work with e-commerce purchase or not, On answer to that I was informed that card can be use for online purchase, I paid for the card and process completed and I received my digital EMI card.

After card getting activated when I tried to make purchase from online store, I received a massage saying "Dear Customer, One time password cannot be generated due to requirement of a fresh NACH (ECS) Mandate. Visit the nearest branch for submission of the NACH mandate. Use alternate payment option to complete your purchase. Rgds, Bajaj Finserv" after calling to Bajaj Finserv customer care they are saying that First Purchase must be made from offline store to update bank details and ECS Mandate.

Even after asking for alternate way or process to complete this process without purchasing anything from offline market they said this is the only way to update bank details. This is completely unethical rules that makes no sense, when purchasing they confirmed that card can be use online as soon as it gets activated.

This is complete manipulation and even after paying fees I have to purchase from offline market to complete the process i.e. eventually pay more to get your emi started. I am not very sure how ECS mandate can be activated but after searching and reading few articles it is clear that customer can fill form at Bajaj Finserv Branch and give cancel cheque to complete the process and if this is true why Bajaj Finserv customer executives are giving false information and asking us to must make offline purchase in case to start EMIs.

If there are hidden charges why executives are not telling at first place and if there are different ways to solve problem why executives are saying it can only be done by purchasing something.