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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 152

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J
Jatin Nagda
from Bengaluru, Karnataka
Jan 26, 2019
Resolved
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Address: 560036

Hi,

Without requesting for any card... I was automatically sent an emi card from bajaj finserv and i was told it was completely free...

But now i have been charged rs.117/- as inactive fees. This amount has been debited automatically from my account without any prior permission or approval from my side...

I have also not been given any reciept of deduction... This is very bad move and unfair practice

I do not want to purchase any item on emi and even though they provided me this card on their own.

Please deactivate my card and refund my money rs. 117 back to my account.

Thanks
Jatin nagda
Ph : 91 [protected]
Feb 12, 2019
Complaint marked as Resolved 
i got no response by posting my complaint here... so i posted the same complaint on twitter got immediate response and action after that on twiter this website is not being handled properly is what i feel however after posting on twitter .. got my complaint resolved and got my money back...
Bajaj Finserv customer support has been notified about the posted complaint.
Jan 31, 2019
Updated by Jatin Nagda
no response yet from bajaj finserv... i have not recieved my money back niether my card is deactivated...

will any action be taken...?

please help Consumer complaints
Feb 12, 2019
Updated by Jatin Nagda
i got no response by posting my complaint here... so i posted the same complaint on twitter

got immediate response and action after that on twiter

this website is not being handled properly is what i feel

however after posting on twitter .. got my complaint resolved and got my money back...
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    H
    HAVE FUN
    from Bhuvanagiri, Tamil Nadu
    Jan 26, 2019
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    Address: Chennai, Tamil Nadu, 600050

    I got mail in bajaj finserv regarding that im eligible for preapproved personal loan for 99000.. Only kyc documents mandatory..
    I have applied it but the people are asking for many documents like bank statement, payslip, office id card etc.. If all these documents are mandatory it is not a preapprovd loan.. Kindly help me to get tat amt.. My registerd number is [protected]
    Name is priyadharshini.. Verification is all positive.. And they are asking for bank statement..
    Bajaj Finserv customer support has been notified about the posted complaint.
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      S
      syed musthafa siraj
      from Madhugiri, Karnataka
      Jan 25, 2019
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      Address: 673011

      I took a consumer loan in 2010.. i believed my repayment was complete, but today i saw a mail which i got on 17 jan 2019, it says i have to pay an amount of 1, 34, 506/- as penality.. While i collected the statrment, it shows a reciept due of 490/-.. that guy over there told me that it was that amount of 490/- which in 8 years grown to one lakh thirty four thousand five hundred and six rupees... I am still in shock.. Innthis eight years i never got a call, message nor a person approaching me, hinting about that outstanding balance...
      I dont know what to say... i have their statement and email with me.. I am approaching the branch in my native and after that will approach consumer court and then press.. If nothing s happening.. Will write a suicide note on bajaj fin for the cause of my death...
      I am living in a rent house.. Wife and me both going through psychiatric problems.. And now i got this too...
      The only mistake i did was taking a consumer loan to buy a tv for me.. It costs 22500...but for thay i have to pay 1, 34, 506/-...
      Grow grow bajaj fin... Grow on our lives...
      Best of luck..
      Bajaj Finserv customer support has been notified about the posted complaint.
      Jan 25, 2019
      Updated by syed musthafa siraj
      [protected]@gmail.com

      Just want to complaint or do somting to this bajaj
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        M
        mirza aamir
        from Ernakulam, Kerala
        Jan 25, 2019
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        Address: Hyderabad, Telangana, 500034

        I am writing about this as i am feeling very low today.. Taking loan from bajaj is my biggest mistake .. I took loan from baja 260000. Got sone 2lakh 40k some change.. I am paying 9130 emi. Monthly.. I i paid for 17 months till now thats come total 155, 210..more 31 months i have to pay thats come 283, 030..total amount i am paying 438, 240.. .. Want to die or pay emi.. This is not fare.. I dint even realize while taking loan.. What should i do ?? Is there any way to get out from this trap?? Or i have to compalain about this to cunsumer court .. 😭😭😭😭
        Bajaj Finserv customer support has been notified about the posted complaint.
        Jan 30, 2019
        Updated by mirza aamir
        Any suggestion ?? Or its just posting complaints ??
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          K
          Ketandedhiya
          from Mumbai, Maharashtra
          Jan 25, 2019
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          Address: 400067

          Dear People
          I was in need of Loan for my new venture. I have applied for the same to various banks but some how was not able to bear high interest rate for the loan.
          meanwhile I received call from bajaj finserv that they r providing loan for 0% interest rate. The scheme was interesting so i asked them how they can provide zero percent interest loan. they explained that we will issue the insurance policy to you and provide you the loan against the amount of sum insurance. After issuing the insurance policy.
          Now these people are not even replying to phone call.
          Bajaj Finserv customer support has been notified about the posted complaint.
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            V
            venkypenukonda
            Jan 25, 2019
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            Address: 560068

            Hello team,

            I had closed the emi with bajaj finance almost 3 years back itself.

            Not sure why are deducting the money from my acc now. That too there was no ecs given to them.. All the payments done were interms of post dated cheques in the past.

            Request you to pls de-activate my card that was given to me as free & now you have deducted rs. 117/- from my bank account without informing me & not taking my permission before deducting.

            This is unfair practice.
            Pls de-activate and refund rs. 117/- back into my account.

            Regards
            Venkatramana penukonda
            [protected]
            Bajaj Finserv customer support has been notified about the posted complaint.
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              L
              lucksheme
              from Nalgonda, Telangana
              Jan 24, 2019
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              Address: Krishna, Andhra Pradesh, 521002
              Website: www.bajajfinserv.in/emi-network-emi-card-contact-details

              Recently i got a message saying emi annual card inactive fee rs117, i really didn't understand because i diligently paid all emi's time to time currently no due amount, then what are these charges for? While taking card when i asked concerned person any hidden charges while using card they told nothing like this will happen. So kindly look after the issue, and return money back if deducted and also kindly deactivate my bajajfinserv card.
              Bajaj Finserv customer support has been notified about the posted complaint.
              I got the product loans from you, I paid you each and every loan, I won't leave any due, still I paid all the dues, but my card blocked which it contains 1, 75, 000 limit. Kindly unblock my card. Moreover my cibil score is 797.Please unblock my card for further use. My contact number is [protected]
              Hi, Bajaj finserv.
              Unable to login to my finservec experia app
              . HOW TO GET MY LOGIN ID AND P/W.And also I am unable to get OTP from my mobile.
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                A
                Akshay Jamdade
                from Mumbai, Maharashtra
                Jan 24, 2019
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                Address: 400064

                Bajaj finserve launch a credit card and procedure to apply
                How to avail
                1.share your basic details
                such as your name, mobile number, and request your OTP to log in.
                2. See your pre-approved offerand find the right card for you.
                3. Get pre-approved in an instant and avail your card instantly.

                All i have done and also i get 50k credit card and also i applied...but there is no response from BFL After that many times i have called customer care support but he didnt any respond
                Also i have screenshot of k you have credit card limit of 50k ill show you
                BFL Doing fraud with me why i am not understanding that why BFL dosent give card to some people only like me...fraud company very dissapointed
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  K
                  ksnperumal
                  from Chennai, Tamil Nadu
                  Jan 24, 2019
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                  Address: 600058
                  Website: [email protected]

                  Sir

                  Submit a complaint

                  My name is S.perumal We purchased oppo F9 pro phone from poovika mobiles store adambakkam Through bajaj fin on[protected], my emi amount Rs.2199 per month, but bajaj fin has sent a msg my emi amount is rs.2567, after checking fonesafe insurence emi rs.368 added, i am not interested fonesafe insurence,
                  so Cancel my fonesafe insurence immediately off Rs.2574,

                  And also submit a complaint to Bajaj Finserv Annanagar branch reference No : SR09253397

                  So i would like to request you to look in this matter urgently

                  My loan no : 403DPF10005719

                  My fonesafe loan no : 403DFS10005721

                  my CPP membership number is IM2276264

                  my contact no is : [protected]

                  Request you to please share your contact details
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Dear Customer,

                  This communication is with reference to our discussion on 08/02/2018 for your membership IM2276264 .

                  We hope that your query related to CPP has been successfully resolved.

                  Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                  Assuring you of our best services at all times.

                  Regards,
                  CPP Team
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                    S
                    Sukla Nag
                    from Kolkata, West Bengal
                    Jan 24, 2019
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                    Address: Kolkata, West Bengal, 700032

                    I never asked for bajaj finserv lending card in the past. Though i purchased one item from sales emporium, jadavpur, kolkata-700032 some time in 2013 and availed bajaj ferserv loan which was repaid through eight installments following the purchae. There is no outstanding dues whatsoever in this regard. It was to my utter surprise that courier service delivered one packet containing bajaj finserv gold emi card. Neither used this card eversince delivered to me nor i need to use it in fututre. To my utter surprise bajaj finserv started deducting rs. 177/- against this card being annual charge. Last year one lady representative talked to me over telephone and requested her to cancel this card since i dont need this. Inspite of my request i have received one message yesterday (January 23, 2019) informing that annual inactive fee of rs.117/- due on 20th april, 2019 and available loan limit etc. This is ridiculous how the said company impose such when i am not interested in any way. Kindly look into this unethical business practice and deducting money year after year. Kindly accept my complaint to deactivate the bajaj finserv emi card (Customer id[protected]. Kindly also ensure refund f money realised from my bank account so far..
                    Regards.
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      A
                      AJAY KUMAR BADALIA
                      from Mumbai, Maharashtra
                      Jan 23, 2019
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                      Address: Mumbai City, Maharashtra, 400010

                      1. I have borrowed sony smart tv in nov'17 financed by bajaj finserv.
                      2. The emi of which is rs. 5556/-
                      3. After few days of puchase, i recd. Sms saying that your emi card has been issued, which i have not requested at all.
                      4.in dec'18 i received msg saying that rs 117/- emi card inactive fee will be charged shortly.
                      5. On 22 jan'19 an amount of rs 117/- is deducted from my savings account automatically, as the account was linked for emi deduction.
                      6. I would like to know that why this fee has been charged from me though i have not received any card.
                      7. It is requested to bajaj finserv to refund an amount of rs 117/- immediately.
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Hi Sir I dharamshi buy oppomobile with exchange offer. Any problems I have return phones to Amazon. Amazone Customer Care said refund to money bajajfinance and bajaj finance done loan create and Emi date and Loan do on and I said please stop loan but no customers care no receive call. Please Help sir
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                        B
                        batanpandey
                        from Ludhiana, Punjab
                        Jan 23, 2019
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                        Address: Dhanbad, Jharkhand, 828129
                        Website: Bajaj finserv

                        My name is Batan Kumar Pandey i was consumer durable loan customer in bajaj finance. i have purchased a product in March 2017 for which EMI is closed and NOC has been issued to me in april 2018. but they deducted Rupees 295 as charged received mandate fail transaction . they charged 9 times for mandate failed transaction even my loan is closed and every thing is cleared. Total amount deducted= 295x9= 2360 rupees. I request to refund my amount in my bank account. My bajaj customer loan account no - 4K70CD37438654.

                        My contact No as registered in bajaj finance is - [protected]

                        I am Enclosing the copy of NOC.

                        Thanks

                        Batan Kumar Pandey
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          G
                          Girish711
                          from Delhi, Delhi
                          Jan 23, 2019
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                          Address: Kolar, Karnataka, 563115

                          Cust ID:26557034
                          Mob-[protected]
                          EMI Card Number:[protected]

                          I had closed the loan from bajaj finserv very long back

                          now that am no more using the services i have requested to close the account writing a email dated Dec 8, 2017, 6:14 PM, but now i have been charged in the name of inactive" fees Rs 117

                          While buying i was forced to buy, they NEVER mentioned there was a fee. just gave me a bunch of papers and took my signature, unfair way.

                          why are you forcing people to use your service else charge them back in the name of inactive" Fee????????? How can anyone charge for a card being inactive?

                          Come what may I NEED MY MONEY BACK, AND I DONT NEED YOUR UNFAIR SERVICE

                          Awaiting reply ASAP
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Jan 28, 2019
                          Updated by Girish711
                          Hi Team,

                          I still have not received the refund for the about complaint.

                          Regards
                          Girish S
                          Feb 18, 2019
                          Updated by Girish711
                          Not sure what the company is upto they have again charged me Rs 590/- without my Knowledge, Team need my money back at any cost. i do not need the worst service, i also ensure, will take this to media and let people know about the fraud which is done.
                          Customer care is not responding and office workers not replying my questions
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                            K
                            Kir7293
                            from Hyderabad, Telangana
                            Jan 23, 2019
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                            Address: 500081

                            Hi All

                            This is totally a Fraud... I took a washing Machine with Bajaj EMI in 2013 and closed it on 2014. Post they sent an EMI Card stating it is provided to prestigious customer. Recently I pulled my Bank statement and found these buggers were charging me Rs 117.00 Every year for inactive. I NEVER APPLIED FOR THE CARD... THEY SENT IT ON THEIR OWN... DIDNT EVEN GOT MSG ALERT FROM BANK/BAJAJ... BLOODY WHOSE MONEY IS AND WHY THEY ARE CHARGING WITHOUT ANY INTIMATION. EVEN THOUGH I DIDNT ASKED THEM FOR CARD... THE CARD WAS SENT AND THEY STARTED CHARGING. WHEN I CALLED THE CUSTOMER CARE THEY SIMPLY SAY IT WILL BE PROCESSED BUT TILL NOW NO ONE HAS CLOSED IT. NOW IN THE MONTH OF MARCH THEY WILL AGAIN CHARGE WHICH I WILL NOT MAKE IT HAPPEN. BAJAJ TEAM IF YOU ARE READING THIS MESSAGE CALL ME IMMEDIATELY, MY NO IS 4000CD00648782. BOSS... ITS MY HARDENED MONEY AND HOW CAN YOU STOLE FROM MY ACCOUNT WITHOUT MY PERMISSION!!!
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              P
                              Prasad Gursale
                              from Mumbai, Maharashtra
                              Jan 23, 2019
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                              Address: Mumbai Suburban, Maharashtra, 400069

                              Dear Sir,
                              This is Prasad, My loan Account No is linked with my Mobile no [protected], your representative called me 2-3 times regarding repayment and told me to do it through Paytm, then after doing the same i called her Miss Komal Kadam was on the call, but the experience that i had was very bad, she is very rude in her behaviour, and after asking her that why you are so rude while talking, she again said you are lier etc etc and repayment is not showing and disconnected call very rudely, this is very pathetic sir, please look into the matter, this is so serious as well, you might have call recording also.
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                rishi30
                                from Mirzapur, Uttar Pradesh
                                Jan 23, 2019
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                                Address: Kanpur, Uttar Pradesh, 208002

                                I have purchased s9 samsung mobile from babul mobile world in kanpur on 18.05.2018 which is finance by you and insured as well. At the time of purchase the finance person told me that if your phone get damage you dont have to do anything just call me and i will take care of everything as the policy is cashless. You dont have to pay anything. Now when i am calling him he is not giving proper response just telling call on toll free number and launch your complain there. Plz do the needful as i am fed up now from bajaj.
                                One thing more i have a credit card of bajaj and they charge 1000 without informing me this is charged as a security of card but i havent applied for it so without informing customer how can you charge.

                                Please resolve both the matters asap as its already very delayed
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  M
                                  Manikandan Venkatesh
                                  Jan 23, 2019
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                                  Address: 600126

                                  I don't have any requirement to use emi card xxxxxxxxxx1503 for any purchase.
                                  Why have i been charged rs. 117 as card inactive fees which is debited directly from my savings account without my consent.
                                  Do you want me to use this card even if i don't have any requirement as present
                                  Card is valid upto dec 25 then what is meaning of inactive?
                                  Four times called on customer care number but didn't connect.
                                  This is a unethical act which is not expected from a big company like bajaj finserv.
                                  I am loosing my faith on this company.
                                  Please reverse the amount as soon as possible.

                                  Account details of savings bank:
                                  Name: manikandan
                                  Account number: [protected]
                                  Ifsc: sbin0016545
                                  Branch: kilkattalai
                                  Bank name: sbi
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Rs 117/- unauthorised deduction has been made by DDR BAJAJ AUTO from my sbi acct No [protected] on 21 May 2019. Request give clarification on the above transaction and refund my amount at the earliest.
                                  Me too facing the same issue with bajaj auto
                                  My bank account has been debited with 412/- charges with bajaj auto. I have no due with them & contacted the Bajaj office and they even can’t tell why money got deducted asked me to wait and take an appointment with their manager for further quarries. Don’t trust Bajaj Finserv people
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                                    rkaccel1
                                    from Ludhiana, Punjab
                                    Jan 23, 2019
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                                    This is reetu sharma. An amount of rs. 117 is deducted through ecs from my savings account of axis bank a/c [protected] without any information. I don't have any outstanding amount with the company. Bajaj finserv has given me emi card saying its totally free and amount will be deducted only on usage of this card. I have never used this card and taken loan only through offline procedure and have cleared every loan by paying all the installments on time.

                                    Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com or ritu. [protected]@gmail.com
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Sep 03, 2019
                                    Updated by rkaccel1
                                    Till today, I have not received any response from Bajaj Finserv Customer Support.

                                    Please help.
                                    Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
                                    Axis Bank Customer Care Jan 23, 2019

                                    My contact details are [protected]. It is already updated in axis bank saving account. Please refund my amount Rs. 117
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                                      Kkaran7746
                                      from Mumbai, Maharashtra
                                      Jan 22, 2019
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                                      Address: Mumbai City, Maharashtra, 400705
                                      Website: Bajajfinserv.in

                                      I applied for consumer loan 30 days before.the agent name is santosh malik and his mob num:[protected] and a lady name is jasmin and num is [protected].my loan is approve 45000 and payment release to santosh malik and jasmin.but he has not transferred that money in my account.he is using that money for his personal use.when i am contacting that person but he is not attending my call.i have call recording of Jasmin and santosh .they are shouting on me .and Jasmin is saying do a police complaint.they cannot do anything.she's only saying wait for some days I will give you money.but my emi date is in next month 02/02/2019.tell one thing I haven't get any loan amt, so why I pay emi.jasmin is very smart they are cheating people and doing fraud.help me in this case.
                                      Loan no:4050CD99762433.if I will not get any money in 2 days, I am going crime branch and file a case of 420.Bajaj finserv help me in this case asap.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        S
                                        subash SK
                                        from Bengaluru, Karnataka
                                        Jan 22, 2019
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                                        Address: 562130

                                        Dear Sir,
                                        Rs.5989/. & Rs.1888/. debited from my bank account as AMC charges.
                                        I have not been informed about these charges whan I was taking/transferring my Housing loan from PNB HFL to Bajaj Fin. Loan sanction letter where this AMC charges mentioned was not shown to me. As a proof there is no acceptance signature.
                                        In spite of my repeated emails complaints to [protected]@bajajfinserv.in this amount is taken from my bank account.
                                        Kindly arrange to return back this amount(Total Rs.7877).
                                        Thanking You,
                                        Yours Faithfully.
                                        SUBASH S KOTENNAVAR.
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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