Bajaj Finserv Complaints & Reviews

Hi

My name is shiv gurumath based in karnataka hubli 580030.

I was speaking to one of agent from (Zhakir) bajaj finserv regarding loan application, initially he miss guided me saying i am eligible to get 3l loan, though i was not asking for 3l, later he said you are not eligible for any loan and we give loans only for existing customer. So i said fine and disconnected the call and same time i was speaking to some other people who were with me and agent zhakir thought that i have abused him and again he called and without confirming things he used vulgar word, though i have told i was speaking to some one else..

Date of incident:[protected]
Place: karnataka, hubli 580030.
Agent work for bajan finserv - 1st floor, time square, prashanth colony, opp. Arts college near reliance digital, vidya nagar, hubali-dharwad, karnataka 580021.

I am really unhappy with his rude behavior and never ever deal with bajaj finserv.

Please do the needful!

Feel free to contact me or write an e mail for any quires.

Best regards
Shiv gurumath
Mob:[protected]
Email: [protected]@gmail.com

Hello sir/ madam.. I bought a mobile from flipkart through bajaj emi card after that i cancelled that order, and the flipkart has refunded the money to its source. But still bajaj finance is debiting my money from my bank account as first emi. If i had trusted blindly without checking they would have debiting all my money. Kindly check the uploaded photo for reference number.

मेरे द्वारा दिनांक 16 दिसम्बर 2018 को मै0 सुदी इलेक्ट्रिकल्à¤...⇄ देहरादून से एक इनवर्टर बैटरी ₹11000/- में क्रय की गयी, उक्त बैटरी को मेरे द्वारा शून्य प्रतिशत ब्याज दर पर बजाज फिंसर्व से फाइनेंस करवाया गया। किन्तु डीलर द्वारा फ़ाइल चार्ज के नाम पर मुझसे ₹900/- अतिरिक्त वसूले गये इसका पता मुझे घर पहुंचकर चला। डीलर का कहना है यह धनराशि फ़ाइल चार्ज की है, बजाज फिंसर्व कम्पनी का कहना है उनके द्वारा ग्राहक से ₹900/- नहीं लिये गए, जबकि बजाज फिंसर्व कंपनी के अधिकृत व्यक्ति जिनके द्वारा फाइनेंस कराया गया, का कहना है ₹900/-फ़ाइल चार्ज हैं। इस सम्बन्ध में लिखित और ई मेल के माध्यम से शिकायत की गई, किन्तु अद्यतन मुझे मेरी धनराशि वापस प्राप्त नहीं हुई है। बजाज फिंसर्व की स्टेटमेंट में ₹909/-की धनराशि प्रदर्शित हो रही है, जिसे निर्माता/डीलर द्वारा बजाज फिंसर्व को भुगतान किया जाना है। इससे यह स्पष्ठहै कि बजाज फिंसर्व डीलर के माध्यम से ग्राहक से अतिरिक्त धनराशि वसूल रहा है। अतः अनुरोध है कृपया बजाज फिंसर्व से उक्त अतिरिक्त धनराशि मुझे वापस लौटाई जाये साथ ही मुझे हुई परेशानी के लिए मुआवजा धनराशि का भी भुगतान किया जाये।

Customer if..51189209... Amount, 4804... Lone type.. Life incurance phonedending... Sir. Mai bhawani singh bina meri permission ke life insurance kar diya aur har mahine 961 rupay kaat rahe han.. Please ise band karwao do or mere paise wapas karwa den... Tnks... Mai bajaj ka bhaut purana customer hun please aisa galat kaam na karen.. Jis se bajaj ka naam khrab ho..

Hi,

My name is Mohammad Tauseef Hussain and My Mobile Number is: [protected].

I am from Nagpur (Maharashtra).

I have availed a Personal loan of 5 lack, from Bajaj Finserv on 31-Jan-2019, following is the Account Number: 406PHT[protected]

There was some problem in the Accounts Department of Bajaj Finance regarding my Loan Application, thats why the Amount was not Credited in my Bank (IDBI Bank).
But the Loan Account was shown as Active when I log in to my Bajaj Finserv Account.

Then I requested Bajaj Finserv Employee (who logged in my loan file), to Cancel the loan if it is not possible to Approve.

He said he had applied for the Cancellation of Loan with following Service Request Number: SR10106756.

But the loan account still shows Active when I log in to my Bajaj Finserv Account.

Please look into the issue and Cancel the Loan Application.

Thanks.

Dear sir
This is mrs rajakalanithi and my consumer durable account no: 4030cd73382055 and i purchased fridge with the help of bajaj finserv and i paid the entire amount up to last december, 2018. I supposed to pay last emi on 2nd january, 2019. I and my daughter are in the house and my husband out of station last three months. Due to this reason unable to pay in time till december and january. I requested the collection manager mr hari to get the amount between 15th -18th february, 2018, but he is not accepting and shouting me like anything.
Sir, i am not a position to pay immediately and they are coming twice in to my house and my work place, it will create my face value where i am working. They are ready to take the fridge from my house and he came with gundas and shouting. Please tell him to wait till 18th february, 2018, before whenever money comes i will pay immediately. We are loyal customer in your bank and he is the person behaving like this, if go like this i will complaint to police in the cheating and nuisance case against him.

Thanking you
Mr. A rajakalanithi

Hi
There myself nikita koche writing this letter because u are charging me 295 rs without any failed txn when i am having enough money in my account before the due date of my emi in the month of january also u charged me rs.295 and this month also u charged me when i am having enough money on my account..
Kindly payback my amount please... As soon as possible

Please deactivate my bajaj finserv emi card as i am not using it. I have tried to call the customer care number
([protected]) as written on the card but the number is invalid.

Card number: [protected]

Card type - gold

Customer id - 8978390

Name - puspa bera

Email - [protected]@gmail.com

Mobile number-[protected]

Please let me know when this deactivation is done.

I had taken personal loan amounting to 1.5 lacs for a tenure of 3 years. I paid 30 emis but couldn't clear entire loan because of sickness and financial crisis.in december 2018 i entered into settlement agreement for 32800 to be paid in two instalments and accordingly paid 16400 for the first time in january 19. However i couldn't pay the remaining amount of 16400 in time because of illness and financial crunch due to unavoidable reasons. I requested to them for the grace period but now their recovery team has started calling me again and again. I am not able cope with the stress of replying them because they are abusive and just don't listen even though i have asked them to initiate legal action against me and that i don't intend to default. Since i stopped responding to their continuous calls they have started calling my friends and relatives whose contact details have not been shared by me. They are just trying to humiliate me and at the same time threaten my friends about contacting their employers and thereby putting their job in jeopardy. My cousin got 50 calls on sunday whereas a friend got 26 calls while on job and not in a position to respond.

I have multiple bajaj loans, i have cleared them time to time. Out of seven loans i have closed 3 and 4 are active now.

Lan 1 : 404ecf83190830

I missed my january payments.
Bajaj call center calls started with all kind of foul language (It was a lady) [protected].

Later executive visits house address'and harrases my brothers when iam not in address'they refuse to leave home untill dues are paid. They come in a set of 2 to 3 people and make a scene in front of your house untill dues are paid.

Executive 1 : [protected] (Worst behaviour)
Executive 2 : [protected] (Collected a personal cheque in his name and refused to give later)
Executive 3 : [protected] (Claims to be bajaj owner and refused to collect crossed cheques)

Bajaj should stop this malpractice
There are diffrent kinds of customers
Everyone should not be treated the same

Dear sir my emi card is permanently blocked, i am not proper paying last 2 emi because some business problems after that i had paid with extra charges my loan amount will cleard, so please unblock my emi card, i am purchasing new products with use our bajaj emi card i don't repeat again this mistake (Like check bounce) so please as well as possible my card number is [protected]

Hi,

Today[protected] without my permission Bajaj Finserv deduct 590/- from my SBI account for INVESTMENT INTERMEDI .

Kindly arrange to refund my 590/- into my account.

Its totally fraud

And I have not been informed nor I have approved of any such deductions.
I want complete details of the transactions being done from my account.
Please call/reply me regarding this.

I had taken a personal loan from Bajaj Finserv amounting to Rs 1.5 lacs for 3 years. I paid 30 EMIs but couldn't clear entire loan because of sickness and financial crisis. In December 2018 I entered into settlement agreement for 32800 to be paid in two instalments and accordingly paid 16400 on 3rd January 2019. However, I could not pay the remaining amount of 16400 in time because of my illness and I requested for the grace period.
I am getting continuous calls from their recovery team since then and now that I have lost my energy to explain my inability and my clear intentions not to default I stopped responding to the calls.
Now, since yesterday they have started calling my friends and relatives whose contact information is not shared by me to tell me to clear the loan or else they will inform their employers and would lose their job. My cousin counted 50 calls yesterday even though it was Sunday.

This is mr. Manohar lad from mumbai, i think i may have become the victim of fake loan fraud.

I was looking for a personal loan a month ago, so i recieved a call from mr. Shubham gupta claiming from bajaj finserv, sending his executive named mr. Ankit goswami for collection of documents, cheque, filling up forms etc. After that the mr. Ankit is not picking up any call form us. Raising a question on genuineness.

I have also mailed the bajaj finserv customer care regarding this issue. But not a single reply for [protected]@bajajfinserv.in. (Refer screenshot)

I have attached the photo id of mr. Ankit ([protected]), which i have collected just for reference at a time of his visit. Please help us out and also provide me the to do steps to avoid any illegal activity which can happen with the documents are provided.

Thank you,
Manohar lad

My name is vishalkiran honge, i have 2 loans in bajaj finance. I have purchased products for which emi's are going on. But they deducted rupees 295 as charged received mandate fail. Today they charged 295rs 4 times for mandate failed even if emi is on time. Total amount deducted= 295x4= 1180 rupees. I request to refund my amount in my bank account.

I am attaching supporting images regarding my issue please check!

My bajaj loan details:

Loan 1

Loan account no - 4040cd79385214

Total loan amount rs.30, 000/-

Total amount repaid rs.25, 000/-

Emi amount rs.2, 500

Loan 2

Loan account no - 4040cd79385208

Total loan amount rs.14, 000/-

Total amount repaid rs.11, 670/-

Emi amount rs.1, 167

Total : rs: 3667 /-

Since the money rs: 295 is keep on deducting from the payable emi amount from linked bank, i am forced to transfer the amount to my another bank account.

Respected Sir,
I am krishan Singh, recently got a loan (A/C No.542RSF[protected] & Customer ID[protected] before 10 days, which was given by bajaj finserv manager dileep Singh, Gandhidham. But sir i was refusing this loan but manager Dileep Singh gave forcibly me and told that this will be very benificial for you, even manager also forcibly gave the insurence which i do not want to take and charge huge amount of processing fees.Sir Which does not happen from a reputed brand like Bajaj Finserve . Sir i am salaried person and earn money with very difficulties .Sir i have not even used one rupee from loan account. and i have also mailed to customer care quite often and called to Manager Dileep Singh many times but they did not take any action .Sir please i request you to close my loan account as soon as posible without any charge please.


Krishan Singh
Mo.No.[protected]
A/C No.542RSF[protected]
Customer ID[protected]

Dear sir,

I have applied loan against bajaj lic policy the loan amount is rs 5, 50, 000 as reference by your executive and the loan account number is blod[protected] and application number is ci/291683/af.
And i have paid quarterly payment rs 27500/- and rs 16500 noc charges and rs 99000/- as gst and 12750 stamp duty charges. Total of rs 187500.

But still they dint create the policy and they did not disburse the loan and they did not receive my phone calls. Kindly resolve the same. I think bajaj fin serv ltd is reliable company. Otherwise i will take legal action for the same.
Regards,
Nagaraju. B
[protected]

I got call from bajaj finance people regarding personal loan for 5 lakhs then after representative came and recieved my documents before i said i’m working for movie he said no issue and said rate of interest 13% then after i got msg from bajaj finance congratulations we have recieved your application and processing, after 2-3 hour recieved call from bajaj ppl they asked my profile i said we work for movies and ads he said ok and call me again told me sorry sir we can’t approve 5 lakhs we can approve only 2 lakhs he convinced for this loan more than 15min then after also i said no i told him i think and lent you know but without my approve they approved my loan with roi 18.9 3, irr 32%, addendums life insurance and health insurance for 6000/- without any asking and transferred money in to my account directly i called so many times to bajaj ppl they didn’t respond so finally i don’t want this loan for further please solve my issue asap.
Application number is sf92112684

Waiting for resolve

Thank you
Chaitanya kandula
[protected]

Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

This is a very unpleasant experience i must say. Bajaj experia portal is showing and emi oberdue of rs 425 and they are telling me that i have to pay the overdue amount of rs 425, even when i have already made an advance payment on 7th january 2019. The loan tenure is 7 months starting from december 5th 2018. There as been 3 payment made. 2 advance payment and 1 auto debit. But still its showing there is an overdue emi. Because of your fault my cibil score will get effected. Now when am clicking the option of pay overdue amount its showing there is no overdue. But in hope page its showing 1 emi is due. I have been a loyal customer, and was paying all emis on time and mostly in advance.

I sent two mails and their representative contacted me, and told me it was a mistake from their side and it will be sorted. But now on 2nd february when i logged in again on the portal. I found that and overdue charge of rs 200 and been added! It's unexpected. I been following up on this issues from 23rd january. And they couldn't even resolve the case yet!

The emi due date is 5th of every month. And 1st emi date was 5th december, its a 7 month tenure loan. 1st emi deducted on 5th as scheduled, then i pain an advance payment on 22nd december and then one on 7th december. So basically 3 emi has been pain. But they are not able to resolve this even when the loan statement has all this showing clearly.

Loan account number: 521ctb92750503