Bajaj Finserv Complaints & Reviews

I have loan with bajaj finserv (Customer id[protected] and i used to pay emi rs.3333/- normally in advance by the mode of customer portal. But this time paid on 28.02.19 (Emi-4) through online axis banking. As per normal procedure of bajaj finserv the customer who paying advance paying option between 25 to 30 of date it will be adjusted on upcoming month) but unfortunately i have been charged bounce charge by bajaj finserv rs.450/- even after paid. I have raised complaint to bajaj finserv customer care [protected]@bajajfinserv.in but there are asking to pay bounce charge. Never get any kind of proper response from them. And feeling cheated by them. Please look into the matter and do the needful. Regards, vinoth kumar k (Mobile no [protected]/[protected])

Bajaj finserv debited 118rs on 14 february from my account in the name of bajajfin_mndtvrfchgs_jan19. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

I am getting atleast 7 calls daily from Bajaj Finserv on Personal loan / OD Limit etc for last 5 months. I have informed them multiple times and even then not getting stopped. Its really irritating.

Already i have blocked atleast 10 numbers of Bajaj Finserv.If i block a number then they are calling from different numbers.

Stop calling me further. My number is[protected]

Hope this will be resolved shortly.

I have received fake call for loan against policy in the name of your company from these number [protected] & [protected].
They know about me as I m Bajaj Finance customer and offered me purchase a insurance policy and we will provide u 18 lakh loan amount with 0% roi for tenure of 15 years as per ur eligibility with in 40 days from the date of advance payment of one year premium of insurance policy.
Kindly look up the matter as I m member of Bajaj finserv I feel it's mine responsibility to convey

Dear team,
We have bought refrigerator through bajaj finserve in mangalore they have informed me that my emi amount will be 2500 but they are deducting 2661 from my account i informed bajaj people they said that they have added extra warranty without my knowledge now i want to cancel my warranty and please refund my amount.

I lost myphone number which is registered in bajaj fiserv.

We have visited your branch and they told to put mail from registered mail id but while taking a loan they did not asked my mail id and now they are not ready to cancel the extra warranty
Name — basha s
Lan numbers — 4220cd40044724
Ew lan — 422ewc41070281

Mobile number — [protected]

The number which registered is not available it has been canceled and now i am out of city
So unable to visit your branch is there any other solution for it,
My new phone numer is[protected]

Dear sir/madam,

I am patnam ashalatha mobile number:[protected] customer of bajaj finance i have bajaj finance emi card (Gold) i didn't get any called are from bajaj finance about emi elite card but i am not interested kindly cancellation my emi elite card and refund my amount asap if you have not provide my money i am going to consumer court kindly cancellation my elite card and refund my amount.

Thanking you

Regards:
P ashalatha

Bajaj finserv debited 118rs on 16th march from my account in the name of bajajfin_mndtvrfchgs_feb18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

I have applied a emi card in bajaj finserv website on 5th feb, and i have paid 412/- online via net banking same time received call from customer care for direct verification but i have received mail reg direct verification but no one called or came for verification. Finally send a mail to [protected]@bajajfinserv.in about my issues now they are telling that my mobile number or mail id not registered with them so i told to refund my money or do process for my emi card. No proper response from them for this everyday sending automatic mails. And they said your service request number closed na that too automatic mail.

Will attach the transaction slip & direct verification mail. It shows clearly to whom i have transferred.

Bajaj finserv debited 118rs on 08 th feb 2019 and 13th feb 2019 (2 times) debited from my account in the name of

(Bajajfin_mndtvrfchgs_aug 18) (Bajajfin_mndtvrfchgs_jan19)

When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

I have purchased a product in 2017 for which EMI's are all paid. But today my bank account is debited withd rupees 295 as charged received mandate fail. Today they charged four times for mandate failed even when all EMI has been paid. Total amount deducted= 295x4= 1180 rupees. I request to refund my amount in my bank account. My Loan Account no. 593DPF52980023

I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

I don't want any credit vidya report or never i was informed about this. As per my email while sending ok the only charge mentioned is od activation charges which is flexi fee.Your team member told me this is loan insurance charge.

Loan account number 401SAFDZ395259

I'm reporting a charge loan ac number 403REM96453251 as incorrect charge. Complaint was raised with Bajaj finserv customer service on 9th Jan and still open without resolution. I have escalated initially to [protected]@bajajfinserv.in and din't receive any reponse. Then I escalated this to [protected]@bajajfinserv.in and no reponse yet. I've also raised complaint in NHB and reference is COMP/549/2019. No one has responded to my query.

Dear sir,
Actually i bought a mobile from the bajaj finserv with an amount of 25990. Additionally they added insurance policy for my mobile with a free look period of 15 days. When ever i purchased my mobile i tried to cancel my policy and there is no response from the company. Kindly provide me some assistance regarding this problem.
Policy no. 467dfs[protected]

हाय मैं रायपुर (छत्तीसगढ़) से दिनेश कुमार निषाद हूं। मैंने रायपुर c. G से एक सोनी कैमरा खरीदा। । ईएमआई जो था वह कटता था. हाल ही में मैंने देखा है कि हर महीने अतिरिक्त राशि टोटल 4690 / - की राशि "बालिक प्रीमियम सीडी ऋण" के नाम पर मेरे खाते से हर महीना ५८७ काट ली जाती है, जिसे मैंने कभी नहीं चुना। पहले मुझे इसकी जानकारी नहीं थी। लेकिन जब मैंने अपने खाते में प्रवेश किया, तो मैंने पाया कि हर महीने मेरे बैंक खाते से "बालिक प्रीमियम सीडी ऋण" के नाम पर अतिरिक्त ५८७ / - रुपये की कटौती हो रही थी। मुझे नहीं पता कि यह क्यों काटा जा रहा है। और क्या है ये मई चाहता हूं कि मसला हल हो जाए। मेरा ऋण खाता संख्या: 454bal00013951है। धन्यवाद।

सादर

दिनेश कुमार निषाद

Hiii
I bought a mobile phone model no y2 worth 13000
That down payment i paid 3580 from bnx smart phone shop address. Shop no 03, barkat noori tower, near minimum hospital mumbra kausa district thane 400612, phone no[protected], e-mail i'd [protected]@gmail.com, gatin: 27acupb4457e1zh. State code: 27.
I bought the mobile phone through bajaj finserv.. Shop keeper asked me for the mobile insurance i said i don't want mobile insurance and i have the bill thats clearly shows that i dont want insurance but that insurance is unauthorized. Actual emi cost is 2167 but from my bank deduction is 2553 this is the two time that my bank dedication 386 is extra amount didcuted from my bank account kindly refund the unauthorized amount diduction.. I am very frustrated that i purchased this mobile kindly solve this.

Bajaj finserv card. 2030*487
Custom contact no. [protected]
Email i'd. [protected]@gmail.com

Dear sir,

I have applied loan against bajaj lic policy the loan amount is rs 5, 75, 000 as reference by your executive and the loan account number is blod[protected] and application number is ci/291683/af.
And i have paid yearly payment rs 57500/- and rs 80000/- as gst total of rs 137500.

But still they dint create the policy and they did not disburse the loan and they did not receive my phone calls. Kindly resolve the same. I think bajaj fin serv ltd is reliable company. Otherwise i will take legal action for the same.
Sandeep kumar anupam

I, am sudarshan panda, meet our siliguri bajaj finserv castomar care office, for solve my problem, and told to him stop the lone system, but he told me i, don't stop this lone system. And you pay with intarest primium.
So, sir i, request to you kindly stop the bajaj lone system,
Previously i, pay monthly emi system in my sbi bank for lone emi-
Of product, samsung j5 and oppo-a3 mobile, i, pay our bank system,
The bajaj finserv this month 1943/-extra rupes i, dont why cut my mony in my account and with out any massege. So, i runing my premium my own system. Stop the bajaj finserv system.

Thanking you

Sudarshan panda
(Mobile no-[protected])
Siliguri, west bengal

Dear sir/ma'am,

I am writing this email on behalf of my father mr. Harinder bhasin who is one of the unhappy customers of bajaj finserv. I am writing this mail to file a complaint against the bajaj finance service. Harinder bhasin who is one of bajaj finance customer. We are entitled to a loan id. 4010cd84013123.

For loan details please see the previous complaint email. To start with complaint list:-
We took a loan for bosch fully automatic washing machine in the month of july or august (Not confirmed_you can check in your database). We have made the down payment of 11, 000 inr at the time of purchase of the machine. We paid the extra amount as well for cards (Which is never received,) and other bull # they have.

Now, i would like to file a legal complaint against their company who is not taking any action for the issue raised twice. Please refer to my below points:-

1) i am filing the complaint against the service provided by the company. The pathetic service.
2) no action was taken by their employees/service executive
Patel nagar sales team at rakesh electronics patel nagar

3) for raising the wrong amount of invoice
4) charging different amount than invoice
5) charged us for emi cards which never received.
6) not responding to the complaints/feedbacks raised
7) ms. Ashminder kaur at the complaint/feedback department
8) neha from whatsoever department (Constantly abusing a customer without looking into the issue).

I have sent multiple emails + contacted them personally via whatsapp + calls (Unanswered).

Following are the more points of complaint.

1) the total amount of the invoice was incorrectly shared by the finance team at rakesh electronics - patel nagar.
2) secondly, our few emi's statuses are not tracked on your system. Which clearly shows you do not have well-maintained records.
3) with the continuous efforts of reaching out to t their team from my end was not answered or resolved by any of the employees. (Pfa the screenshots of messages sent to executives of the team)
4) then we decided to bounce the emi for the month of december so that someone will contact or take bloody necessary action.
5) when i raised my first complaint via email, one of the team member asminder kaur ([protected])
6) we shared our concerns with her and after getting some sort of satisfying service and statements requested we asked her to initiate the payment process. We also informed her that we will not make the payment by the bank as our funds got unnecessarily deducted just because of the reluctance of your employees and the worst service of your company. Then she suggested that we can make the payment in cash and someone can pick the payment from our place.
7) as per her suggestion, i have made the payment for the month of december 2018 as well as january 2019 (In advance).
8) but again, the company hit the ecs process again, we charged as 500 inr deducted by bank. It should not have happened because i have already made the payment for the month of january 2019 in advance.
9) i have tied to contact ms. Ashminder kaur again and again but no step is taken from her side,
10) now, i have decided to not process the payment for the month of february 2019 as no quality service provided to us + we have got charged for so many deductions which amount to more than 1500 inr till date in our bank just because of them.
11) ms. Neha (Gave her reference above) constantly abusing us.

Please note that i will not process the payment until all the emi's paid so far are tracked properly and we get amended invoice and to add on the refund of amount deducted by bank just because of the mistakes + we have a good credit score and it must be affected because of their inability to provide service properly.

Please look into the matter as we are experiencing the worst service.

I am providing all the necessary evidence for your references. (Complaint emails as screenshot+ whatsapp conversation screenshots). We can also provide the invoice as on request.

You can reach out to us on [protected] and [protected]. My email address is [protected]@gmail.com

Looking forward to hearing from you soon.

Best regards,

Palak bhasin
[protected]@gmail.com
[protected]

I am ashok patil ([protected]) form navi mumbai, had taken personal loan of rs. 2, 40, 000. With emi of 8919/- for 36 months. To reduce my emi i wanted to do additional payment in advance, so i mailed to grievance committee of bajaj fineserv. They replied with giving me call & suggested to pay the additional amount by online transaction only. So i paid the rs. 42, 000/- in advance. But instead of reducing the emi amount they have adjusted in the emi months. Now the same loan was for 36 month that they reduced to 33 months. Which is not what i wanted. The reduction in month is not of any use. I have replied them several times through mail, but they are saying that was only my fault. I have to do the transaction from their branch office. But as per their representative only i have done the transaction. Again i requested them to adjust the amount with emi, but they are not accepting to do that. So i request to refund me the amount. That also they are not doing. Only replying that i had done mistake by doing online payment. But it was done only after their suggestion only. I was thinking to minimize the emi amount so that i can be little comfortable with monthly expenditure. I told them i am doing part payment to reduce emi amount. But they are not giving any support. Lots of mail & follow up had been taken but the issue is not resolved, rather they are giving sms saying that my given complaint is resolved. When i argued they stated "do whatever u want" my loan a/c no. Is 405pmt95959063

Hello,.

Last year i bought a product and its last emi date was 2 june 2018 and without fail i paid the emi
But after 2 months i got a message ffor deduction of rs 295. I ignore at that moment. But now 2 days earlier i got same deduction msg. For that last emi. So. I got attention
Why are they deducting amount for no reasons

Please do refer the complaint and take actions regarding

Why am i suppose to get such amouth reduce after 7 mnths after emi paid

Need to take strict actions

And also want to close the account for bajaj

Need procedure. Fraud company