Bajaj Finserv Complaints & Reviews

I have purchased a product in 2017 for which EMI's are all paid. But today my bank account is debited withd rupees 295 as charged received mandate fail. Today they charged four times for mandate failed even when all EMI has been paid. Total amount deducted= 295x4= 1180 rupees. I request to refund my amount in my bank account. My Loan Account no. 593DPF52980023

I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

I don't want any credit vidya report or never i was informed about this. As per my email while sending ok the only charge mentioned is od activation charges which is flexi fee.Your team member told me this is loan insurance charge.

Loan account number 401SAFDZ395259

I'm reporting a charge loan ac number 403REM96453251 as incorrect charge. Complaint was raised with Bajaj finserv customer service on 9th Jan and still open without resolution. I have escalated initially to [protected]@bajajfinserv.in and din't receive any reponse. Then I escalated this to [protected]@bajajfinserv.in and no reponse yet. I've also raised complaint in NHB and reference is COMP/549/2019. No one has responded to my query.

Dear sir,
Actually i bought a mobile from the bajaj finserv with an amount of 25990. Additionally they added insurance policy for my mobile with a free look period of 15 days. When ever i purchased my mobile i tried to cancel my policy and there is no response from the company. Kindly provide me some assistance regarding this problem.
Policy no. 467dfs[protected]

हाय मैं रायपुर (छत्तीसगढ़) से दिनेश कुमार निषाद हूं। मैंने रायपुर c. G से एक सोनी कैमरा खरीदा। । ईएमआई जो था वह कटता था. हाल ही में मैंने देखा है कि हर महीने अतिरिक्त राशि टोटल 4690 / - की राशि "बालिक प्रीमियम सीडी ऋण" के नाम पर मेरे खाते से हर महीना ५८७ काट ली जाती है, जिसे मैंने कभी नहीं चुना। पहले मुझे इसकी जानकारी नहीं थी। लेकिन जब मैंने अपने खाते में प्रवेश किया, तो मैंने पाया कि हर महीने मेरे बैंक खाते से "बालिक प्रीमियम सीडी ऋण" के नाम पर अतिरिक्त ५८७ / - रुपये की कटौती हो रही थी। मुझे नहीं पता कि यह क्यों काटा जा रहा है। और क्या है ये मई चाहता हूं कि मसला हल हो जाए। मेरा ऋण खाता संख्या: 454bal00013951है। धन्यवाद।

सादर

दिनेश कुमार निषाद

Hiii
I bought a mobile phone model no y2 worth 13000
That down payment i paid 3580 from bnx smart phone shop address. Shop no 03, barkat noori tower, near minimum hospital mumbra kausa district thane 400612, phone no[protected], e-mail i'd [protected]@gmail.com, gatin: 27acupb4457e1zh. State code: 27.
I bought the mobile phone through bajaj finserv.. Shop keeper asked me for the mobile insurance i said i don't want mobile insurance and i have the bill thats clearly shows that i dont want insurance but that insurance is unauthorized. Actual emi cost is 2167 but from my bank deduction is 2553 this is the two time that my bank dedication 386 is extra amount didcuted from my bank account kindly refund the unauthorized amount diduction.. I am very frustrated that i purchased this mobile kindly solve this.

Bajaj finserv card. 2030*487
Custom contact no. [protected]
Email i'd. [protected]@gmail.com

Dear sir,

I have applied loan against bajaj lic policy the loan amount is rs 5, 75, 000 as reference by your executive and the loan account number is blod[protected] and application number is ci/291683/af.
And i have paid yearly payment rs 57500/- and rs 80000/- as gst total of rs 137500.

But still they dint create the policy and they did not disburse the loan and they did not receive my phone calls. Kindly resolve the same. I think bajaj fin serv ltd is reliable company. Otherwise i will take legal action for the same.
Sandeep kumar anupam

I, am sudarshan panda, meet our siliguri bajaj finserv castomar care office, for solve my problem, and told to him stop the lone system, but he told me i, don't stop this lone system. And you pay with intarest primium.
So, sir i, request to you kindly stop the bajaj lone system,
Previously i, pay monthly emi system in my sbi bank for lone emi-
Of product, samsung j5 and oppo-a3 mobile, i, pay our bank system,
The bajaj finserv this month 1943/-extra rupes i, dont why cut my mony in my account and with out any massege. So, i runing my premium my own system. Stop the bajaj finserv system.

Thanking you

Sudarshan panda
(Mobile no-[protected])
Siliguri, west bengal

Dear sir/ma'am,

I am writing this email on behalf of my father mr. Harinder bhasin who is one of the unhappy customers of bajaj finserv. I am writing this mail to file a complaint against the bajaj finance service. Harinder bhasin who is one of bajaj finance customer. We are entitled to a loan id. 4010cd84013123.

For loan details please see the previous complaint email. To start with complaint list:-
We took a loan for bosch fully automatic washing machine in the month of july or august (Not confirmed_you can check in your database). We have made the down payment of 11, 000 inr at the time of purchase of the machine. We paid the extra amount as well for cards (Which is never received,) and other bull # they have.

Now, i would like to file a legal complaint against their company who is not taking any action for the issue raised twice. Please refer to my below points:-

1) i am filing the complaint against the service provided by the company. The pathetic service.
2) no action was taken by their employees/service executive
Patel nagar sales team at rakesh electronics patel nagar

3) for raising the wrong amount of invoice
4) charging different amount than invoice
5) charged us for emi cards which never received.
6) not responding to the complaints/feedbacks raised
7) ms. Ashminder kaur at the complaint/feedback department
8) neha from whatsoever department (Constantly abusing a customer without looking into the issue).

I have sent multiple emails + contacted them personally via whatsapp + calls (Unanswered).

Following are the more points of complaint.

1) the total amount of the invoice was incorrectly shared by the finance team at rakesh electronics - patel nagar.
2) secondly, our few emi's statuses are not tracked on your system. Which clearly shows you do not have well-maintained records.
3) with the continuous efforts of reaching out to t their team from my end was not answered or resolved by any of the employees. (Pfa the screenshots of messages sent to executives of the team)
4) then we decided to bounce the emi for the month of december so that someone will contact or take bloody necessary action.
5) when i raised my first complaint via email, one of the team member asminder kaur ([protected])
6) we shared our concerns with her and after getting some sort of satisfying service and statements requested we asked her to initiate the payment process. We also informed her that we will not make the payment by the bank as our funds got unnecessarily deducted just because of the reluctance of your employees and the worst service of your company. Then she suggested that we can make the payment in cash and someone can pick the payment from our place.
7) as per her suggestion, i have made the payment for the month of december 2018 as well as january 2019 (In advance).
8) but again, the company hit the ecs process again, we charged as 500 inr deducted by bank. It should not have happened because i have already made the payment for the month of january 2019 in advance.
9) i have tied to contact ms. Ashminder kaur again and again but no step is taken from her side,
10) now, i have decided to not process the payment for the month of february 2019 as no quality service provided to us + we have got charged for so many deductions which amount to more than 1500 inr till date in our bank just because of them.
11) ms. Neha (Gave her reference above) constantly abusing us.

Please note that i will not process the payment until all the emi's paid so far are tracked properly and we get amended invoice and to add on the refund of amount deducted by bank just because of the mistakes + we have a good credit score and it must be affected because of their inability to provide service properly.

Please look into the matter as we are experiencing the worst service.

I am providing all the necessary evidence for your references. (Complaint emails as screenshot+ whatsapp conversation screenshots). We can also provide the invoice as on request.

You can reach out to us on [protected] and [protected]. My email address is [protected]@gmail.com

Looking forward to hearing from you soon.

Best regards,

Palak bhasin
[protected]@gmail.com
[protected]

I am ashok patil ([protected]) form navi mumbai, had taken personal loan of rs. 2, 40, 000. With emi of 8919/- for 36 months. To reduce my emi i wanted to do additional payment in advance, so i mailed to grievance committee of bajaj fineserv. They replied with giving me call & suggested to pay the additional amount by online transaction only. So i paid the rs. 42, 000/- in advance. But instead of reducing the emi amount they have adjusted in the emi months. Now the same loan was for 36 month that they reduced to 33 months. Which is not what i wanted. The reduction in month is not of any use. I have replied them several times through mail, but they are saying that was only my fault. I have to do the transaction from their branch office. But as per their representative only i have done the transaction. Again i requested them to adjust the amount with emi, but they are not accepting to do that. So i request to refund me the amount. That also they are not doing. Only replying that i had done mistake by doing online payment. But it was done only after their suggestion only. I was thinking to minimize the emi amount so that i can be little comfortable with monthly expenditure. I told them i am doing part payment to reduce emi amount. But they are not giving any support. Lots of mail & follow up had been taken but the issue is not resolved, rather they are giving sms saying that my given complaint is resolved. When i argued they stated "do whatever u want" my loan a/c no. Is 405pmt95959063

Hello,.

Last year i bought a product and its last emi date was 2 june 2018 and without fail i paid the emi
But after 2 months i got a message ffor deduction of rs 295. I ignore at that moment. But now 2 days earlier i got same deduction msg. For that last emi. So. I got attention
Why are they deducting amount for no reasons

Please do refer the complaint and take actions regarding

Why am i suppose to get such amouth reduce after 7 mnths after emi paid

Need to take strict actions

And also want to close the account for bajaj

Need procedure. Fraud company

I, kajal kumari had my loan account no. 594ecf82450512 with bajaj finserv which have already cleared outstanding amount on october-2018. Also get no objection certificate from bajaj finance ltd. On dated 31/10/2018.

But it is noticed that from november 2018 to february 2019 amount was deducting as per bank statement follows:

1. On dated 02/11/2018 amounting rs.398/- = dirdb rtn chg 021118 bajaj fin.
2....

My name is shailendra shivwanshi, my loan account number is 4300cd83793061 in bajaj finserv. All the emi's have been deducted on time. Still they charged me for rs. 885 (295 × 3 times). Two charges were deducted on 28/01/19 and 29/01/19 respectively and third was deducted yesterday. I request you to refund my money as soon as possible. This feels very irritating when you pay on time and still charges been applied.

Got following sms, saying that loan application is in progress. I was shocked as i did not apply for any loan. I called them, they asked me to provide all details of loan. When i did not apply for any loan, how can i provide the details. When then can generate loan application themselves and attach any customer, then they can disburse the loan amount also. This is the second case happened with bajaj finserv. I would request govt of india and sebi to investigate this company as it looks like this company is creating loan applications on behalf of any consumer and disburse it. This is cheating and big fraud.

Greetings! Your loan application no.[protected] is logged in. Sanction decision will be confirmed to you within 5 working days subject to document clearance. Regards, bajaj finserv

Ajay
Chennai
[protected]

I am a govt employ, i have no purchase any iteam from bajaj side but bajaj finsarv registered my number and daily emi cost, calls and said when you emi paid i am fully furstrated about this calls msg then i have not purchase any item from your side so why are you registered my mobile number i was visit your cheeka office kaithal office but they said that we can able to solve this so what to do now this is the msg greetings! Emi of rs.500 for loan a/c no.5930vs93418057 is due on 02/02/19. Keep sbi a/c ending 7321 funded 3 days in advance to avoid charges. For queries chat with blu
http://m.BajFin.in/EeCcYRUU
. To receive loan updates on whatsapp give us a missed call on [protected]. Regards, bajaj finserv please help me
Dinesh kumar
[protected]
Cheeka

Name of the company- bajaj finserv type of loan - consumer product loan loan account no.- 418dpf85092172 loan amount- rs.12, 990 emi mode - ecs tenure- 6 months date of loan issued- 2nd oct 2018 registered mobile grievance details - consumer said that he took a consumer product loan from bajaj finserv on 2nd oct 2018. He has been paying emi rs.2165 per month by ecs mode and he has paid almost 4 months. But due to some issue one emi was bounced in this month. He is out of town so he requested to the company that they will pay the emi with bounce charge within some days. But the recovery team started calling him (Mob. No.- [protected]) and abusing him. They are continuously harassing him, so he paid the emi with bounce charge (Rs.2615) to the company on 9th feb 2019 through net banking. But still the recovery team did not believe it but they are mentally harassing him. So he wants to lodge his grievance regarding this. He wants the solution.

My payment was done but still bajaj finserv blocked my card for payment delayed. Now i want to talk to your excutives but i cant reached. What should i do? Can u contact me as soon as possible...
Details:-
Name:- arun sagar shirke..
Contact number:- [protected]...
My amount was rs. 3250...
Loan number:- 5770cd81796541 &
Paytm order id :- [protected].

Bajaj finserv debited 118rs on 8th feb from my account in the name of bajajfin_mndtvrfchgs_oct18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

Helo sir my customer id is 69019573 having name mukteswar bhoi. Balance will be deducted from my account at a unnecessary date like 11, 14 of ever month. According to your policy it will be debited 5th of every month. Once my balance had debited twice in a month also. Its so irritating sir. I am really disappointed upon your service. Please check my statement and provide me sufficient details for the same.

This is muniraju sir please cancel my personal loan i am not ready to pay and there is no sufficient amount to pay or else i will raise a complaint against you please cancel my loan you have granted the loan without the permission of account holder please i request you to cancel my loan as soon as possible please cancel it i don't have sufficient to money to pay please cancel it