Bajaj Finserv Complaints & Reviews

The bajaj company employees fraud seller who are not ready to even give bills. Major issue i purchased a geyser which was a faulty one. The customer support allocated some foolish so called mechanics who said they couldnt do anything about it. They said the company would replace the product. Now they are not even attending my phone call. Request to the government kindly do something about these frauds. All i know the sellers name its sandhu electricals ambala, court road, haryana. Kindly be responsible for your own faulty products and do something about these frauds who dont even produce bill for the customer.

Daily i am getting at least 4 to 5 calls for loans. every time new person calls and says i am dialing you for the first time and i have deleted your number from database. you wont get calls again. after 10 mins somebody else calls and says the same.

they calls randomly from any number. says we will delete it from database but they dont. this company should be banned forever.

frustrated.

Dear sir
I having trouble with login in the customer portal due the old number which i had
But due to some necessary reasons i have to replaced that no. With another i. [protected]
Hence i hereby request you to change my no. Instead of [protected] to [protected]
Pls revert me as soon as possible with resolution
Thanking you
Adv. Archana shinde

Hi,
I have made an advance payment twice for loan account number - 545ecf92069267
Yet it is not showing in my loan account and also the same amount is debited from my bank account which i have paid in advance earlier.
I am not able to reach your customer service executive.
This type of service is not acceptable
Kindly reply on my registered mobile number.

I'm not borrow any item since last 8 months but still i get the messages and call from your end regarding the EMI amount & above items are not related to me but still you guys are bothering me for the same.

since last 8 months your guys are bothering me for the EMI Account but i.m not purchasing anything so how you can call me and messages me for the payment. And also i didn't get the Bajaj Finance Card till date. If someone is purchasing by using your Bajaj Finserve Card so you guys have to confirm with the customer first then you are allowed to do payment. but in my case i didn't got any confirmation call or mail from your end so how you can do the payment. It's all your fault and it's not my. But because of these matter my reputation in my bank has been down & my cibil score is also affected.

I'm tried a lot to call your customer care regarding the above subjected matter but there is no proper response from your executives.
My loan acciunt has been closed in last month only. I didn't got No Due certificate for this (Loan Account No.: 4050CD[protected]
So, i request you to kindly closed these loans from my account & give letter in my bank that these are your mistakes not mine so my reputation in bank will be safe and it's your duty, and refund my deducted amount ath the earliest otherwise i have to take legal action against you.

Thanks & Regards,
Nilesh Naik
[protected]/[protected]

Sir,
This mail is regarding the request for cancellation of Bajaj insurance on the purchase of Hp Laptop via Bajaj Finserv. We already had taken Reliance insurance at that time, but we are unaware of the insurance scheme taken at the time of purchase and was taken mistakenly. We were not intimated about the insurance by the sales executive who made us sign on the papers, which is why we are reporting this complaint. We had previously contacted the customer care and the marketing salesperson about this claim when the money was first cut from my bank account and we were informed that the insurance would be cancelled, but in the very next month the money was cut again from my bank account. We don’t want to continue this insurance scheme, so please cancel it as soon as possible.
The Laptop and insurance was taken on 11th October 2018 from Orient Infocom HP World.

Till today multiple times of rs.295 has been deducted on behalf of bajaj finserv. Money deducted one time on[protected], 3 times on[protected] and 4 times on[protected] from my sbi bank account linked with your bajaj finserv. So the total 8 times has been deducted. The total amount deducted was rs. 2360. I have also confirmed from my bank that money got deducted because of you.
I have already paid all loan amount and got noc also.
So please refund my money now.

Card no. : [protected]
Cust id.: 16015783

Respected sir,

I am harshadbhai j makwana i am one of the member in bajaj femily.
My emi card is block and reason is totally invalid and i am regular customer of bajaj finserv so sir please unblock my emi card as soon as possible.
Sir i was paid total amount of my loan and emi of bajaj finserv.
.
Sir please don't write this type of negative and wrong information on clint portal.

And sir your feedback is very important for me.

So sir please update me as early.

Deduction of rs. 117/- from my state bank sb accont
Dear sir,
It is very much regretted to state that a sum of rs. 117/- was deducted from my state bank account on 24.12.2018 without any consent. A message from my bank was received on my registered mobile as your account debited inr 117/- transferred to investment intermedi.
Please take necessary action to reimburse the dedected amount immediately otherwise i will file complaint to cinsumer court and police.
N radhakrishnan
[protected]
[protected]@gmail.com

I have received a legal notice with respect to the above loan which i have not availed.
On 5.5.2012 i purchased 2 nos of voltas window ac and a loan of rs 40970 was taken from bajaj finance for which they deducted an amount of rs 4098 per month starting from 05.07.2012 and ending in apr 2013 ie 4098 x 10 = 40980.in this way the loan of rs 40970 was fully paid.
I have now received a legal notice for the balic premium cd loan where they are showing tot ins amount rs 3090, principle amount rs 3088, an interest of rs 2, monthly emi of rs 309 starong date 5.7.12 and ending date 5.4.13. And this notice i have received in my email after six and half years layer ie on 22.12.2018 where they have also added a hefty late payment penalty of rs 159985 totalling to rs 163075 and i have been asked to pay the amount immediately thru cheque or dd.
First of all i am not aware of such loan. And even if i have availed it then why the amount of rs 309 was not added with the emi of rs 4098 which was running parallely and collected from my bank and secondly why they are intimating now after six and half years and not earlier although they knew my email.
The issue should be urgently resolved and i should not be penalised for the loan not availed or for the fault of the lending company.

Respected sir/madam

I have some financial issues so i want to cancel the digital fonesafe policy
Policy applicant : jigar hemantbhai thakkar
Policy no.[protected]
Premium:rs. 1924
I have already purchased a phone and washing machine by bajaj finder, so i will have to pay both emi's, that is why i want to cancel this policy
Please notify me for cancellation policy and send confirmation message
Thanks

Jigar thakkar
Contact no. - 91-[protected]
Email - [protected]@gmail.com

Dear sir,

This is mr. Salvi, my mobile no. Is [protected]. I availed consumer loan for purchase of lg air conditioner, which purchased form lg dealer at badlapur, dist. Thane.

T was 4 years back and thereafter no loan has been taken from bajaj finserve. However the finance company has charge rs. 117 as inactive fees and directly deducted from my bank account

This is an arbitrary action, hence i am not happy with your practice so request you to refund my amount of rs. 117 or otherwise i have take to legal action against bajaj finserve in view of misuse of my account details

On 21st dec 2018, inr. 117 has been debited from my axis bank account.
I have not done any recent purchases/loan with bajaj and it seems like an unauthorised fraudulent transaction carried out. I have not been informed in case if it is a legitimate transaction by bajaj. I want the explanation for this ecs transaction and refund of the same amount as soon as possible. Failing to provide the requested details will lead to severe consumer complaints and consequences.

Further details will be provided on request of taking action on this complaint

Thanks,
Vijaya raghavan

Sir,
My name is surendra Kumar sir Maine Bajajfinance se vivo mobile ka product purchase Kia tha mobile ka full payment dene ke baad apni family ke lia ek health
Insurance policy purchase ki jiski kist 866rs. Per month emi payment per honi thi
Sir mujhe health insurance policy ke proof
Na milny ke karan insurance policy cancel kra di jiski cancel hone ki date[protected]
Thi policy cancel hone ke baad mere account se 866rs ka payment diduct kar lia gya jo[protected] ko hua No. [protected], [protected] my contact no.
Sir pls my kind help me out

Hi,

In my report there was 12 Bajaj loan account and 1 credit enquiry, when I made complain they removed all loan account from my credit report but not the credit enquiry.

when accounts removed, credit enquiry should be removed.

I had never apply any loan with Bajaj Fin nor i allowed Bajaj Fin to do a credit enquiry.

I wrote this to wecare they asked my cibil report again, its been more than 20 days after that no reply, no update on the issue, no reply to any mail.

At least reply my email ?

My membership im0893706, i was applied for mobile insurance claim in cpp, due to accidental damage consignment status in the https://in-claims.cppdirect.com/claims-ui has already settled (In october 2018) status but till now i was not received claim amount. I was called to cpp customer care executive so many times they are not giving proper information. So please settle my claim as early as possible.

I was promised that the bajaj emi card is free.
But now they are charging annual inactive fee of rs. 117/-.
I have received only as sms, no bill (Neither physical copy nor electronic copy)

I need to know

1. Why am i being charged an inactive fee? Does this mean that bajaj finserv is penalizing me for not buying any appliances this year?

2. Why no bill has been dispatched to my address?

My email address is : [protected]@yahoo.co.in

Sir, ashish this side. I have taken a consumer durable loan from bajaj finserv. My emi is deducting on time from my axis bank account but my query is regarding my emi card. Whenever i am trying to make a transaction tgrough my bajaj emi card, i am getting this error "dear customer, one time password cannot be generated due to requirement of a fresh nach (Ecs) mandate. Visit the nearest branch for submission of the nach mandate. Use alternate payment option to complete your purchase. Rgds, bajaj finserv". I have submitted all my documents while taking the loan and still facing this issue. I have talked with bajaj finserv customer care team as well regarding my issue, and one of the guy from their customer care team has suggested me that if i have an account in axis bank then i can do it online, and he asked me to do the transaction of rs 1. As per his suggestion i have done the same and after doing the transaction successfully i got this mandate id[protected] and my transaction id is[protected]. But the sad part is that still after going through all this process i am facing the same issue and still not able to use my bajaj finserv emi card and even their customer support team in not helping me in this. This is really something which you can't expect from a responsible company but bajaj finserv is doing this. Please take some action regarding this.

I have been issued privilege card [protected] in nov. 2015 without my consent. I have requested you before to cancel my card but to no avail. If you did not cancel my emi card & inform me within 7 days, i will complain to rbi about your malpractices and demand action against you & also compensation. You are also requested to remit the fee charged last year.

I paid closure amount of 9k change to an executive called Sunil from somajiguda branch along with his manager. Both came to my home and collected the amount saying the account will be closed. When I visited the branch today after a long time they said the amount only paid as 6k change and there is a Balance amount of 4700 to be paid. This is insane service I have ever got. Don't know how to complaint. There is a big line in the branch for the counters.pathetic . I might go to the police station for this. Please help someone who can.