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Bajaj Finserv Complaints & Reviews

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Updated: Oct 24, 2025
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Bajaj Finserv reviews & complaints page 154

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S
SalmaF
from Delhi, Delhi
Jan 11, 2019
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Address: Hyderabad, Andhra Pradesh, 500001
Website: www.bajajfinserv.in

I could not use my card at rs brothers as i got a message that a fresh ecs mandate is required and my ecs limit is 0.00. I have two loans which got completed just this month with auto debit then how come i have to submit nach form at the branch again and wait for 15 days or more for it to be updated? Is there no online solution where scanned copies can be taken and activation done at the earliest. First of all why should a fresh mandate form be asked each time we are purchasing some thing at stores? I can understand if there were no emis getting deducted in the last three months or if no recent transaction. It was such an embarassment at the counter as we did the shopping and then get to know we have to leave everything
+1 photos
Bajaj Finserv customer support has been notified about the posted complaint.
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    Shailesh Kavaiya
    from Bhopal, Madhya Pradesh
    Jan 10, 2019
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    Address: Ahmedabad, Gujarat, 382415

    Dear sir,
    My name is shaileshkumar p kavaiya and my bajaj loan a/c no. 418MPD96442693.
    Sir mene online samsung mobile buy kiya tha to mera 1st EMI 2665/-rs ka 02/01/2019 ko tha to mene 02/01/2019 ko online payment kiya par wo next month ki EMI paid ho gayi aur is month ka EMI bounce ho gaya aur 09/02/2019 ko massage aaya ki apka EMI bounce ho chuka hai to aaj me bharane hi vala tha EMI with bounce charge par pehle hi mujhe call bajaj finserv ahmedabad collection department se call aya aur dhamki dene laga payment aaj hi karani hai warna product jama ho jayega, ghar par aa kar marunga me rabari hu, aur to aur ghar wale ko call kar ke bolte hai aaj me usko marunga.

    Call karne vale ka name: vishal desai
    Contact number : [protected]

    To kya apne apni vompany mein payment collection karne ke liye gunde rakhe hua hai?

    Iss tarah se baat karte hai customer se ?
    Bajaj Finserv customer support has been notified about the posted complaint.
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      K
      kishan_potul
      from Chennai, Tamil Nadu
      Jan 10, 2019
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      Address: Mumbai City, Maharashtra, 400099

      Sir my loan ac. Ending with xxx6100
      i have bought an ac. For my home at rs.40000, and have paid down payment of 10, 000 to the shop keeper and took the bill, and rest 30, 000 as loan through bajaj finance.

      Out of my total 8 emi's . I have already paid rs. 3, 750 and rest 7 emi's payment of rs. 26, 250 i paid in advance to close my loan account.

      But bajaj finance is still deducting my emi's every month without informing me nor they are updating their records of my close of loan account.
      Bajaj Finserv customer support has been notified about the posted complaint.
      I have EMI Card ending with 2906. I Do not get too during transaction. I Called to [protected] but failed to connect. Also send SMS to mobile no ending with 4444.in reply it said that this no isn't been registered for EMI card. In customer portal same never was highlighted. WHAT SHOULD I DO.
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        S
        shajags
        from Mohali, Punjab
        Jan 9, 2019
        Resolved
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        Resolved

        Legal action notice from bajaj finserve for loan account number 580bal00046109 dated 23.11.2018. I purchased durable consumer products in gurgaon show room and availed loan from bajaj finserve and paid all emis with no dues by auto debit from my bank account. I have moved to hyderabad in 2012 for my new job. Suddenly i received email from bajaj and asking me to pay rs.133, 372. I thought its fraud spam mail and ignored. Early 1st week of jan 2019 i got a call and asking me to pay the loan amount. I explained them that i have not taken any loan but they are bothering me and calling daily to pay the loan due. I checked online in my bajaj finserve account and found the same details.
        I was shocked to see because i have not seen this loan account till i cleared all the emis. I went to bajaj finserve branch office and inquired about this. They said just reply to [protected]@bajajfinserve.in. I have mailed in detail to them and waiting for the reply.
        Mean while the agent calling me again and insisting me to pay the loan which i refused and said i am in communication with the bajaj finserv. But that guy said i am the company and you have pay and using filthy language which i cant explain. I have emailed the same to bajaj finserv but no action.
        I never understand that if so called insurance policy i have taken why they have not communicated this to me that loan is pending. From past six years no communication i have received regarding this loan.
        If i have taken the insurance policy, if i dont pay the insurance will lapse on my products. But for sure i have not taken any insurance policy from them.
        They are calling to my working place and defaming me with vulgar language.
        I request bajaj finserv to resolve this as early as possible.
        +2 photos
        Jan 24, 2019
        Complaint marked as Resolved 
        Bajaj finance spoke to me over phone and I have explained about the issue and they have cancelled the loan amount which was not taken by me and issued the NOC for the CD loans taken. Thanks for the support of Consumer complaints
        Bajaj Finserv customer support has been notified about the posted complaint.
        Jan 12, 2019
        Updated by shajags
        So far no response from the company and daily I am getting abusive calls from the Bajaj finserv agents to pay the loan which I have not taken. They are calling to my office and defaming me with filthy language which is not tolerable.
        I have emailed couple of times to the company but no response.
        Jan 14, 2019
        Updated by shajags
        I do not understand why bajaj finserv is not responding to emails and resolving the issue.
        I can not tell how these recovery agents bothering me and calling so many times to me and my office using very bad language which i can not tell also.
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          Eappen mathew
          from Kasaragod, Kerala
          Jan 8, 2019
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          Address: 685515

          Hi this is eappen mathew
          I bought a panasonic led tv recently
          My customer id is 37973589
          I wanted to cancel my extended warranty
          Please stop the extra extended warranty premium policy
          I don’t want extended warranty please cancel my extra extended warranty
          Insurance applied with loan application no.
          Policy name: extended warranty,
          Policy owner name: EAPPEN MATHEW, V50BEW89632843
          Premium: rs.3705
          Please cancel my extended warranty and rfund amount if possible
          Thank you
          Regards
          Eappen mathew
          Bajaj Finserv customer support has been notified about the posted complaint.
          Due to the fall of my phone the display has been damaged and the body has also been scratched, please fix my phone.

          extended warranty cancelation cpp asset - Comment #3320240 - Image #0
          Sir I''m JAIPRAKASH ARJUNRAO my account is unnecessairly debited with the amount of RS 295 in the name of investment intermedi every month 3 to 4 times .so please refund the amount back to saving account as soon as possible. today from morning debited 295*3=885 RS

          JAIPRAKASH ARJUNRAO
          A/C NO [protected]
          IFSC code SBIN 0040702
          Company debited rs 30 more than emi amount without inform customer this leads to failure of emi from my account, bank charged 295 because of this cheaters. When i register a service request against this, the reputed company said that the charges debited by bank and file my complaint against bank. Is this the right way.
          Respected sir/madam,

          My acc has been debited with rs.3357 whereas my EMI was 3507 in the name of investment intermedii and no one is responding on the call centre numbers

          If this happens, then there is no way left rather than going to the judiciary.

          So, please reverse the additional amount or give clarification for the additional amount.
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            E
            Eappen mathew
            from Kasaragod, Kerala
            Jan 8, 2019
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            Hi this is eappen mathew
            I bought a panasonic led tv recently
            My customer id is 37973589
            I wanted to cancel my extended warranty
            Please stop the extra extended warranty premium policy
            I don’t want extended warranty please cancel my extra extended warranty
            Insurance applied with loan application no.
            Policy name: extended warranty,
            Policy owner name: venkatesh chodeshetti, v50bew89632843
            Premium: rs.3705
            Please cancel my extended warranty and rfund amount if possible
            Thank you
            Regards
            Eappen mathew
            Bajaj Finserv customer support has been notified about the posted complaint.
            Jan 08, 2019
            Updated by Eappen mathew
            Policy owner name . Eappen mathew
            Policy no .V50BEW89632843
            Every month amt of Rs.539 deducted extra for VAS services.
            Dont know for what..
            Even Every month money gets auto deducted from my bank account on time.. I have paid extra amount 3234 i.e 539*6

            I WANT MY MONEY TO BE REFUNDED

            My loan acc. No. Is 4010CD78007737

            Look into the matter and resolve it early..

            Regards
            Ritika
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              M
              mohit relwani
              Jan 8, 2019
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              Address: Pune, Maharashtra

              Bajaj finserv company has deducted 117/- from my axis bank account unnecessary with my permission. This rule was never explained while purchasing.
              There is no outstanding loan on my card.
              All the loan amount has already been cleared in 2017.

              One cannot only show due charges. Charges cannot be deducted directly from the account without any authorization.

              This is against rules and totally fraud.
              Bajaj Finserv customer support has been notified about the posted complaint.
              Dear team,

              last 6 months i am getting charges for ecs and some kind of charges from bajaj finserv. I am making the payment without any delay. So kindly reverse all my charges without pending.

              Regards
              karthik
              mob: [protected]
              Dear Sir,
              my All Loans Paid But My Card Inactive Please Active My Card
              My Card Number [protected] And Mobile Number [protected]
              harisingh Baghel's reply, Jan 5, 2019
              Dear Sir,
              my All Loans Paid But My Card Inactive Please Active My Card
              My Card Number 2030400142026477 And Mobile Number 9009814280
              An amount of rs. 117 is deducted through ecs from my savings account of Central Bank of India without any information. I don't have any outstanding amount with this company. Although i have not taken any loan from bajaj finance. I dont even have any EMI card from Bajaj Finance that might be a reason for charging their annual fee. I totally don't understand these kind of charges are deducted from my account, which are totally irrelevant.

              Kindly refund my amount of rs. 117 at the earliest. You can contact me on arghya.[protected]@gmail.com
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                rahul2520
                from Dimapur, Assam
                Jan 8, 2019
                Resolved
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                Resolved

                Address: Sikar, Rajasthan, 829122
                Website: BAJAJ FINSERV

                I had two times bajaj emi failed first was on 05/11/2018 and second was on 02/01/2019.
                For first and second emi date failed there was an amount deduction from bajaj i. E. Rs. 450.
                But from sbi there is 5 times of amount deducted i. E. Rs. 295*5 on dated 11/11/2018, 17/12/2018, 31/12/2018, 03/01/2019 and 08/01/2019
                When i ask to sbi they said amount has been deducted by bajaj finance and bajaj finance said that go and ask your bank to give you this thing that is amount has been deducted by us in a letter.
                I am confused what to do.
                Kindly refund my amount asap.
                Feb 3, 2019
                Complaint marked as Resolved 
                Details pleasd
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  A
                  aks0914
                  from Hyderabad, Telangana
                  Jan 8, 2019
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                  Address: Hyderabad, Telangana, 500062

                  Hello sir,
                  Im ambati karuna sagar, taken professional loan from bajaj finserv last month... There is wrong entry of registered phone no. By you people and im suffering now... Given multiple calls to the person by name mr kranthi who provided loan to me, tried to update online... Told that updation happens in 48hour... Now itsnearing a month.. But it is still pending... I cannot withdraw amount from virtual account... Pls help... Lost fullfaith on bajaj finserv... Going to take legal action.. Thanks

                  Ambati karuna sagar
                  Account id : 52653523
                  My mobile no. [protected]
                  Wrongly entered mobile no. [protected]
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    V
                    Vishnu Tank
                    from Kotputli, Rajasthan
                    Jan 7, 2019
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                    Address: Jaipur, Rajasthan, 303108

                    Dear sir/mam, this is to inform you that recently i check my bajaj finserv emi card on bajaj finserv app. I see on there a insurance policy on my card i have not taken any insurance but if i check my details at bajaj finance website onliine that shows emi of insurance with amount of rs.950. Bajaj finance has been insured without any information. I will not pay any insured amount because i m not interested to take this insurance. Kindly request you to cancel my insurance as soon as possible and send me the confirmation of cancellation of insurance immediately.
                    Please im deeply trouble about this..
                    Regard
                    Manish kumar verma
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Jan 07, 2019
                    Updated by Vishnu Tank
                    Customer ID.[protected]
                    Policy No. - 6Y7CER97500985
                    I want to submit MY due EMI but app is not taking last time it happens same due to this y charge 600rs please help it's effect my CIBIL
                    [protected]
                    I dont need any personal loan. You guys are so annoying. Hundred of times i told to Bajaj Finserv excutives that I dont required any loan. Als everytime i told them that delete my number ( [protected]) from your database. But they never deleted the same.Today I received call from this number [protected].
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                      V
                      Vasanth436
                      from Mangalore, Karnataka
                      Jan 7, 2019
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                      Address: 500039

                      Hi.

                      I have bajaj personal loan and will be cleared on 5th of every month where as every alternate month they are deducting amount stating cheque recvd mandate failed on average of rs 1000to 1200. Whe i as them they say they didnt deduct and bank says ask with sbi. Then who is responsible. I have only single loan an no other emi. Bajaj team doesn't respond properly and close the ticket without our concern and response.
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Mughe nahi chahiye cancelled karna dijiye
                      Md Nasrulla H's reply, Dec 26, 2018
                      Mughe nahi chahiye my problems
                      Md Nasrulla H's reply, Dec 26, 2018
                      My mistek
                      Md Nasrulla H's reply, Dec 26, 2018
                      Nahi chahiye my mistek
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                        M
                        Mike157
                        from Hyderabad, Telangana
                        Jan 6, 2019
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                        Website: www.bajajfinserve.i

                        Hi

                        My name is dudhil singh.
                        User id[protected]
                        Loan a/c no - 4h1ecf90390731

                        I have cleared all my debt on the last loan ans service was good.
                        And with the same trust i tool one mobile through bajaj emi but my experience is worst.

                        My due to was 2nd jan 2019 and i had sufficient balance in my account but still my emi was not deducted and i am being charged multiple times with rs 295 which is not acceptable.

                        I have sufficient balance in my account.
                        Please deduct your emi and refund my extra charges.
                        I am attaching the screenshot for my sbi bank statement.
                        +1 photos
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Hi i want to deactivate my emi card and delete the Bajaj finserv account, may i know how to do it?
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                          D
                          Dewashish Roy
                          from Raipur, Chhattisgarh
                          Jan 5, 2019
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 495223
                          Website: [email protected]

                          1) loan a/c no 574gip96723410
                          2) loan a/c no 574gip97311531

                          This is my 2 loan a/c no. As per telephonic discussion with your team provide me two number health insurance policy (1) dewashish roy & aditya roy (2) soma roy & dewanshu roy of 'aditya birla health insurance'. But till date (05-jan-18) i am not receive any above related document. And dated 05-jan-19 you deducted first instalment rs.701/- *2 (Rs.1402/-) from my bank account.
                          As per aditya birla health insurance team, my second policy not created, 'loan a/c no574gip97311531' but you deduct this amount. Please provide me my both policy with hard copy.
                          Thaking you
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Before 10 month i bought a LG 32 inch tv, last three month 10 times RS 295 debited in my SBI account.i don't no why it was happening.last month(december 5-2018) my due is over but jan 3 -2019 again Rs 295 debited.please refund my amount.
                          my mobile number- [protected]

                          general insurance phone binding - Comment #3316744 - Image #0
                          general insurance phone binding - Comment #3316744 - Image #1
                          My phone number [protected]
                          name ponugubati sivakumari pls active the card
                          Bajaj finserv card blocked to unblocked request
                          my card number [protected]
                          vishal
                          [protected]
                          my account is getting debited for general insurance phone binding, how can i access the policy, i need some information regarding this
                          my customer id. 33856486, mobile no [protected] &
                          my policy no is. 400GIPHE874941
                          As per telephonic discussion with your team they suggested the insurance, But till date 09/1012021) i am not receive any above related document. And dated 02/09/21you deducted first instalment rs.1584/- from my bank account.
                          Please provide me my policy with hard copy.
                          Thaking you

                          D VENKATA KISHAN RAO
                          My first installment has been deducted. But yet documents not received.
                          Provide me the documents as early as possible or will have to take legal action against Bajaj finserv on line health insurance scheme.
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                            D
                            Depender Pandey
                            from Noida, Uttar Pradesh
                            Jan 4, 2019
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                            consumer finance

                            Address: 011

                            Date ; 04/01/2019
                            my mobile no ; [protected]
                            my account no ; [protected]
                            mere 4 agreement loans jo ki complete ho chuke hay jiska mere pass noc letter bhi hay
                            or mere bank statement bhi hay aaj ki date ki
                            jisme 1750 rupee debit hoye hay
                            mere aacount say
                            my loan agreement no
                            401ecf91932293
                            401ecf92930099
                            401ecf97342853
                            401ecf87004569

                            this...
                            +5 photos
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                            Depender Pandey
                            from Noida, Uttar Pradesh
                            Jan 4, 2019
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 011

                            My all consumer loans are completed
                            but today 1750 amount is debit to my bank account
                            mere account say 1750 ruppee debit hoye
                            jabki mere saare loans complete hay
                            jiksa mere pass noc letter bhi hay
                            mere bajaj ki traf say 4 active loans thay
                            jiski payment poore ho chuki hay
                            jiska mere pass noc letter bhi hay
                            fhir bhi
                            bajaj finserv company nay aaj subha morning may mere pnb account ([protected], ifsc punb0875800, branch sonia vihar ) say 1750 rupee debit kar liye
                            +4 photos
                            Jan 4, 2019
                            Complaint marked as Resolved 
                            BUT MERE PROBLEM SOLVE NAHI HOYI HAY MY CONTACT NO IS 8745086600, 8368134989
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Jan 04, 2019
                            Updated by Depender Pandey
                            BUT MERE PROBLEM SOLVE NAHI HOYI HAY
                            MY CONTACT NO IS [protected], [protected]
                            Sir
                            Mujhe mere mobile insurance ke documents abhi tak nahi mile hai jo hamne product ke sath insurance kharidi kiya tha to please send kijiye.

                            consumer finance - Comment #3316654 - Image #0
                            consumer finance - Comment #3316654 - Image #1
                            Dear sir am geeting 5 t0 6 call from your office for selling product
                            please stop call now
                            my number is [protected]
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                              R
                              ravi sidhu
                              from Akhnur, Jammu and Kashmir
                              Jan 3, 2019
                              Resolved
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                              Resolved

                              Address: 152001
                              Website: www.bajajfinserv.in

                              I had bought samsung galaxy j7pro (Mobile) dated[protected] from standard sales, ferozepur cantt, punjab pin 152001. It was bought through bajaj fiserv loan @ 0% interest. Loan number is 4d7dpf57964509 amount 19400/- and i have taken insurance policy aslo of cpp mobile insurance no 4d7dfs57964650 amont 1799/-. I have paid total amount through emi.

                              My mobile got damaged in road accident on dated[protected].
                              Display was totally broken. So i went to bajaj finserv representative in ferozepur. He told to visit samsung care as mobile is in warranty period. I was asked to get repair bill and claim report from samsung care. The cost of repair is 4500/-
                              Bajaj finserv representative aman bajaj has taken all papers n posted to cpp banglore for claim. It has been for 2 months that cpp insurance is not giving me my claim money.
                              I have spoken to customer care representative on toll free no[protected] many times but every time they say that your claim is under process.
                              It is requested that please consider the matter and take necessary action regarding my complaint
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              I purchase a laptop from Vijay sales on emi from bajaj finance and now they are charging me vas service which I was not informed while purchasing.
                              Dear Customer,

                              Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                              Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                              Regards,
                              CPP Team
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                                D
                                Drseeta Ram Gahlote
                                from Didwana, Rajasthan
                                Jan 3, 2019
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                                D i was surprised to take the information o[censored]nlawfull huressement &forceful draging of my bank account without my knowedge, information, &your full illegal attentation of yours. I was debited in my bank acc-sbi-[protected]-rs3723/-on6thnov18&@rs29, 320 on 24dec, 18 for my acc-6c4rfd51358383, which was closed from my mail on18nov18 as i donot want to continue this loan-no reply was given to me for my complaint - id:2149199. Which was shamfull for your field staff-but no responce
                                I want to highlight:-1-i have paid you total loanamount on 3ooct with sr[protected] from beawar-raj your branch, where i applied to close my loan &noc to issued later with-intrestrs22338 on 5nov18 was also paid. You people again deducted the rs3723+29320 in nov6th &24dec without my knowedge, consent&inspite my request, mail, complaint., on cotratory of no charges on for-clouser, noamcimplimentation as i refused for continue, for - what are the charges rs 29320+3723=rs33043. Pl remitt my amount by retorn-mail - i am disappointed with this activity&illegalcharges. Expedatedly dr sr gahlote, m. D. Sr. Specilist, beawar-raj-mob[protected] pl give direction to branch to issue noc with remittense of rs33043/-urgently
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Jan 03, 2019
                                Updated by Drseeta Ram Gahlote
                                D No Response after 24 hr, which is not desirable from Bajaj-finserve
                                Requesting for change of mobile number associated with bajaj findserv card.
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                                  rakesh vijay
                                  from Tiruchengode, Tamil Nadu
                                  Jan 2, 2019
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                                  Address: Kottayam, Kerala, 686601

                                  An amount of rs. 117 is deducted through ecs from my account of sbi bank without any information. I don't have any outstanding amount with this company. i dont have any existing loan with bajaj finserve now. and i dont have any existing dues with this company.

                                  Kindly refund my amount of rs. 117 at the earliest. You can contact me on myjobs.[protected]@gmail.com
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                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    love pyar
                                    from Jalna, Maharashtra
                                    Jan 2, 2019
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                                    Address: Hanumangarh, Rajasthan, 335512
                                    Website: [email protected]

                                    Have taken personal loan and mobile loan on baja fin serv while taking the loan they told your emi date will be 5th of every month but now they are deducting 2th of every month the problem is my salary will be credited on 4th of every month so how can i pay emi on time .am ready to pay emi but the date is not at all comfortable.i called them many times to change the emi date they are telling its not at all possible whats the recent behind un necessarily paying the bouncing fees 1000rs etc .this is totally ridiculos. i have never seen irresponsible services like this

                                    Regards,
                                    Mohit kumar sharma
                                    [protected]
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      Deepak sabadra
                                      from Pune, Maharashtra
                                      Jan 2, 2019
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                                      Address: Bulandshahr, Uttar Pradesh, 431001

                                      I deepak sabadra

                                      Having bajaj finserve rbl platinum credit card
                                      Today it is shows that credit card is blocked, it is not working in my rbl android software.

                                      My mobile number [protected]
                                      [protected]

                                      Kindly request to you that crad should be unblock.
                                      Card is used by me only
                                      As card is blocked i am unable do transection
                                      Plz do needful for unblocking credit card
                                      Thanks
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Dear Customer, Your mandate has been rejected by your bank, to register click here https://www.Paynimo.com/pnyU24AGP Regards, Bajaj Finserv.

                                      I always get this message
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