Bajaj Finserv Complaints & Reviews

Neelam sharma
Jan 11, 2019, 8:01 pm (2 days ago)
To wecare

Really so shameless team is there in bajaj as still no one is realizing his mistake & due to your mistake you charge me rs. 450 as penalty as well as you forced me to pay advance emi.

Now i have to post above mail in customers portal.

On wed, 9 jan 2019, 19:39 neelam sharma, wrote:
It there any one who can resolve my issues.

Your mail i'd should be [protected]@bajajfinserv.in instead of [protected]@bajajfinserv.in

On wed, 9 jan 2019, 13:55 neelam sharma, wrote:
Dear team bajaj,

Today i paid advance emi & penalty (Which is due on feb.2019) of rs.[protected] +450) due to your lazy system problem,

Really this is your working style and i think you cheat your every customers.

However your have to return my penalty amount in my account or based on you web portal (For my account) i will proceed for legal action.

Waiting for your lazy answer with non solutions in above matter.

Regards,

Neelam sharma

[protected]/ [protected]

On tue, 8 jan 2019, 21:54 neelam sharma, wrote:
Dear feroze,

Kindly note that from the date of card issue till today there is no emi bounce in my account as i am always maintained balance in my bank account.
Also note that there is no emi present in my account after 02.02 2019.

So i think i have to clear all the my outstanding amounts and close all relation with you bajaj fin.
Also kindly terminate above health insurance policy as now i am not interested in any product of bajaj fin.

Regards,
Neelam sharma

On tue, 8 jan 2019, 21:42 neelam sharma, wrote:
Dear feroze,

Refer to below mail, i have recorded call which i receive from team bajaj before purchasing policy & they confirm the i first emi will present from feb. 2019 and also why i have to pay advance emi as your health insurance policy will applicable from the month feb.2019.

However kindly check attached screen shot for emi start date and let me know why you writing me these type mail or let me know your portal is provide us wrong information.
Also note that i will not pay any advance or penalty payment & its happened due to non awareness of your team.

Hence, as per schedule i will pay first emi from feb. 2019 only.

Or let me know for proceed legal.

Regards,

Neelam sharma

On tue, 8 jan 2019, 21:28 wecare, wrote:
Dear sharma,

Thank you for writing to us at bajaj finserv.

With reference to your email we would like to inform you that the emi for the month of january 2019 is dishonoured with the reason as "payment stopped by drawer" for lan 418gip95814212.

Also we would like to bring to your notice that your loan account number 418gip95814212 has accumulated payment return and overdue charges of rs.1, 473.00/-.

We have attached the statement of account with details of charges for your reference. Kindly process a payment for the amount mentioned above as soon as possible. The amount can be paid in cash/cheque or dd drawn in favour of “bajaj finance limited”, payable at branch closest to you.

Our branch – click here for our branch list bajajfinserv.in/finance/branch-locator. Aspx

We would like to inform you that an online payment can be made only for the overdue emi. This facility is offered to customers who have net banking activated for their bank account.

In order to make an online payment you may follow the below mentioned steps -
Step 1: log on to www.bajajfinserv.in and click on the tab “pay emi online”.
Step 2: select your bank name from the drop down menu and enter your loan account number. The details of your overdue emis will be displayed.
Step 3: enter the amount for which you wish to make an online payment.
Step 4: you will be redirected to your bank's net banking site. Follow the regular net banking procedures to make your online payment.

Please note that on successful completion of the transaction, a transaction id will get generated for any future reference.

If you have sufficuent balance on due date of emi jan 2019.

We request you to please kindly send us a scanned copy of your bank statement/passbook to verify and validate our records.

Once we have validated our system records, we shall revert to you.

For any further clarifications, call us on our our customer service number[protected]Call charges as applicable) or write to us at [protected]@bajajfinserv.in

Bajaj finserv assures you its best service, always.

Yours sincerely,

Feroze

Bajaj finance ltd.


Ref:_00d7f2ctuk._5007fbwwfl:ref

Sub:-emi card had lost
Sir
I am arun roy choudhury my address is
Takur das soroni 1 no word south dum dum (M) area kolkata - 700065.
This is to inform to you that i have lost
Bajaj emi card ([protected])
Recently, after that i have done a general diary in local p. S.in view that i am requesting you to dactivat that card immediately.
Thanking you
Arun roy choudhury.

Sir, my mobile phone insurance claim no. Is [protected]. I have submitted all the documents to your official, mr. Chandrakant, who is sitting in raj electronics (New), bhubaneswar, orissa for crediting my insurance amount but till now
No amount has been received. One month has already been passed kindly look in to this matter and inform me in [protected]@yahoo.com.

Hi, my name is ch. Murali mohan customer id: 5920cd73672759 i am exits bajaj finance customer. I had completed all loans. But i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
I try to conduct customer care by call but no replay could you plz my card has been blocked so please unblock my card.
Details :
Name : ch. Murali mohan
Customer id is : 5920cd73672759

I bought a mobile phone in 15.12.2018 in 7.30 p. M at aruppukottai, sun cell samsung mobile show room in virudhu nagar district. My mobile phone is damaged on 6th january 2019 at 8.30 a. M. My ime no: [protected]. My name: c. Saranraj. My policy no: og_19_1501_9931_ooo29755. Mobile detail: samsung j8/sm_1810gzbgins/[protected].
Booking no; [protected].
Claim no: [protected].
Loan account no; 6p6rfs97322488..
Basic employee code: 14353.
Customer name / code: saranraj c/ 3768174.
My mobile no is [protected].
Alternative mobile no: [protected].

I have bought mobile in the month of dec and i have paid all charges required for the card information and processing charges at the time of purchase. I have observed that the amount of rs118 has been deducted from my account as deduction of amount from my account info : bajaj fin mndtvr-fchgs jan11. I don't understand that why the above mentioned amount has been deducted as already i have paid all dues on time. Arrange to credit this amount in my account. Ans rly why this has been deducted?

I recently took loan from bajaj finserv which a over draft. I submitted all the documents for my loan as per 1.5 percent process fee and it was successfully approved but suddenly they increased the rate of interest from 11% to 14% and also they deducted rs 12000/- in the name of flexi fee and financial fitness report. Usually all banks and finance organization charge only processing fee but bajaj finserv found a new way of making money from customers.

All the bank charge the process fee as they do the documentation and background verification but i really don't know what kind finance fitness doing by the bajaj finserv. They found new way of cheating/pulling the money from customers they are making crore of rupees in day from these charges and no one is stopping them...

They force customers to pay such charges apart from the processing fee and they don't have answer or logic of this deduction.. They are taking benefits of customer's needs and customers are compelled to pay the charges as customer's are needy

Such organization should be banned in india as they are picking pocket of the customer. Either they force customer to pay such non-sense charges or buy insurance from them. They don't process the file if you are not ready to pay such charges...

I think such organization (Bajaj finserv) should be banned in india or should work under a law so that it can be stopped..

I know i will hardly get my money back but at least government should stop this loot and should take the necessary action against them.

Regards,

Hussain

Mobile number: [protected]

This is a huge disappointment from india ideas platform.

I paid a loan amount of rs. 5310 to bajaj finserv through google pay upi.

These were the transaction details:
Transaction no. Pic[protected]
Loan acc no. - 430sce95651279
Upi transaction no.[protected]

Payment page got stucked in the middle, and i got a failure notice from bajaj.

3 days have already been passed, but still the money has not reversed. Make sure it gets resolved asap

I have a bajaj finance digital product loan of rs.32, 500/- and with emi of rs 3250 which gets auto debited on 2 on every month.

I have foreclosed my bajaj finance digital product loan account no 417dpf86024802 on dec 28 2018 but still there is emi deductions on 2 jan 2019 after foreclosure.

How and when they will process the refund of the extra emi deducted?

Looking forward to reply from bajaj finance.

This is shino varghese
I bought a panasonic led tv recently
My customer id is.[protected]
I wanted to cancel my extended warranty
Please stop the extra extended warranty premium policy
I don’t want extended warranty please cancel my extra extended warranty
Insurance applied with loan application no.
Policy name: extended warranty,
Policy owner name: shino varghese, v50bew[protected]
Premium: rs.4404
Please cancel my extended warranty and rfund amount if possible and my first emi will start february 5 plz help me
Thank you
Regards
Shino varghese

I have found that rs. 79211/- has been credited to my bank account on 17.11.2018 without my concern. I severely mail to bajaj finserve ltd. And tell them please give your bank account number so can i refund the loan amount as i don’t need any loan. But there response to refund the loan to the bajaj finserve office which is not near to me. They send me a loan application no. Rncjzs3o1qq3vnrqrv27vq through mail and request to click the link for accept the terms and condition on 10th nov 2018. But i never click on the link nor accept their terms and condition.
They also deducted emi for the above loan from my bank account on 02-jan-2019 for rs. 3931/-.
Please resolve the issue.

Hi,

This is for your kind perusal that i applied for bt transfer and top up loan form bajaj fin serve. After so many delay executive turns up to collect the documents. Ie my house papers. Although i told your executive ie mr. Dhaval who is sitting on ahmedabad office that i have only single copy of my property paper and take a xerox and send me back my documents. Which he said ok and committed that he will give it back immediately. But after so many days and again and again calling him he is not picking my phone nor giving my documents. And due to that i am not able to collect the property verification certificate ie bu and na layout plan from buider to submit it to bajaj and process my loan. Due to this my case was delayed. Please help on priority and send my paper back so that i will move further for loan. This is really pathetic and its a question on your service and reliability. These kind of irresponsible people are vanishing the name of organization.

Person details:-mr. Dhaval:-[protected]
Mr. Puneet:-[protected]
Case filed against:-mr. Manish karna
Case number:-[protected]

Highly appreciate your quick response.

Thanks
Ranjana
[protected]

Bajaj loans always makes mandatory insurance for an extra amount of 1-2. % of the loan they take. If activated through online then line activation charges and flexible charges and miscellaneous charges, again 1-2 % of your loan amount. Totally 3-5% of processing fees is charges as hidden. I paid 16000 rs for 2 lake loan amount. Please don’t go for bajaj. Go with other banks as normal loan without any hidden charges.

I could not use my card at rs brothers as i got a message that a fresh ecs mandate is required and my ecs limit is 0.00. I have two loans which got completed just this month with auto debit then how come i have to submit nach form at the branch again and wait for 15 days or more for it to be updated? Is there no online solution where scanned copies can be taken and activation done at the earliest. First of all why should a fresh mandate form be asked each time we are purchasing some thing at stores? I can understand if there were no emis getting deducted in the last three months or if no recent transaction. It was such an embarassment at the counter as we did the shopping and then get to know we have to leave everything

Dear sir,
My name is shaileshkumar p kavaiya and my bajaj loan a/c no. 418MPD96442693.
Sir mene online samsung mobile buy kiya tha to mera 1st EMI 2665/-rs ka 02/01/2019 ko tha to mene 02/01/2019 ko online payment kiya par wo next month ki EMI paid ho gayi aur is month ka EMI bounce ho gaya aur 09/02/2019 ko massage aaya ki apka EMI bounce ho chuka hai to aaj me bharane hi vala tha EMI with bounce charge par pehle hi mujhe call bajaj finserv ahmedabad collection department se call aya aur dhamki dene laga payment aaj hi karani hai warna product jama ho jayega, ghar par aa kar marunga me rabari hu, aur to aur ghar wale ko call kar ke bolte hai aaj me usko marunga.

Call karne vale ka name: vishal desai
Contact number : [protected]

To kya apne apni vompany mein payment collection karne ke liye gunde rakhe hua hai?

Iss tarah se baat karte hai customer se ?

Sir my loan ac. Ending with xxx6100
i have bought an ac. For my home at rs.40000, and have paid down payment of 10, 000 to the shop keeper and took the bill, and rest 30, 000 as loan through bajaj finance.

Out of my total 8 emi's . I have already paid rs. 3, 750 and rest 7 emi's payment of rs. 26, 250 i paid in advance to close my loan account.

But bajaj finance is still deducting my emi's every month without informing me nor they are updating their records of my close of loan account.

Legal action notice from bajaj finserve for loan account number 580bal00046109 dated 23.11.2018. I purchased durable consumer products in gurgaon show room and availed loan from bajaj finserve and paid all emis with no dues by auto debit from my bank account. I have moved to hyderabad in 2012 for my new job. Suddenly i received email from bajaj and asking me to pay rs.133, 372. I thought its fraud spam mail and ignored. Early 1st week of jan 2019 i got a call and asking me to pay the loan amount. I explained them that i have not taken any loan but they are bothering me and calling daily to pay the loan due. I checked online in my bajaj finserve account and found the same details.
I was shocked to see because i have not seen this loan account till i cleared all the emis. I went to bajaj finserve branch office and inquired about this. They said just reply to [protected]@bajajfinserve.in. I have mailed in detail to them and waiting for the reply.
Mean while the agent calling me again and insisting me to pay the loan which i refused and said i am in communication with the bajaj finserv. But that guy said i am the company and you have pay and using filthy language which i cant explain. I have emailed the same to bajaj finserv but no action.
I never understand that if so called insurance policy i have taken why they have not communicated this to me that loan is pending. From past six years no communication i have received regarding this loan.
If i have taken the insurance policy, if i dont pay the insurance will lapse on my products. But for sure i have not taken any insurance policy from them.
They are calling to my working place and defaming me with vulgar language.
I request bajaj finserv to resolve this as early as possible.

Hi this is eappen mathew
I bought a panasonic led tv recently
My customer id is 37973589
I wanted to cancel my extended warranty
Please stop the extra extended warranty premium policy
I don’t want extended warranty please cancel my extra extended warranty
Insurance applied with loan application no.
Policy name: extended warranty,
Policy owner name: EAPPEN MATHEW, V50BEW89632843
Premium: rs.3705
Please cancel my extended warranty and rfund amount if possible
Thank you
Regards
Eappen mathew

Hi this is eappen mathew
I bought a panasonic led tv recently
My customer id is 37973589
I wanted to cancel my extended warranty
Please stop the extra extended warranty premium policy
I don’t want extended warranty please cancel my extra extended warranty
Insurance applied with loan application no.
Policy name: extended warranty,
Policy owner name: venkatesh chodeshetti, v50bew89632843
Premium: rs.3705
Please cancel my extended warranty and rfund amount if possible
Thank you
Regards
Eappen mathew

Bajaj finserv company has deducted 117/- from my axis bank account unnecessary with my permission. This rule was never explained while purchasing.
There is no outstanding loan on my card.
All the loan amount has already been cleared in 2017.

One cannot only show due charges. Charges cannot be deducted directly from the account without any authorization.

This is against rules and totally fraud.