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Bajaj Finserv Complaints & Reviews

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Updated: Feb 17, 2026
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Bajaj Finserv reviews & complaints page 154

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P
Pakhal
from Burla, Odisha
Jan 12, 2019
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Address: Khordha, Odisha

Sir, my mobile phone insurance claim no. Is [protected]. I have submitted all the documents to your official, mr. Chandrakant, who is sitting in raj electronics (New), bhubaneswar, orissa for crediting my insurance amount but till now
No amount has been received. One month has already been passed kindly look in to this matter and inform me in [protected]@yahoo.com.
Bajaj Finserv customer support has been notified about the posted complaint.
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    M
    mohanspeaks
    from Warangal, Telangana
    Jan 12, 2019
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    Hi, my name is ch. Murali mohan customer id: 5920cd73672759 i am exits bajaj finance customer. I had completed all loans. But i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
    I try to conduct customer care by call but no replay could you plz my card has been blocked so please unblock my card.
    Details :
    Name : ch. Murali mohan
    Customer id is : 5920cd73672759
    Bajaj Finserv customer support has been notified about the posted complaint.
    Jan 12, 2019
    Updated by mohanspeaks
    Hi, My Name is CH.Murali Mohan Customer ID: 5920CD73672759 I am exits Bajaj Finance customer. I had completed All loans.but I come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
    I try to conduct customer care by call but no replay Could you plz My Card has been Blocked So Please UnBlock My Card.
    Details :
    Name : Ch.Murali Mohan
    Customer Id is : 5920CD73672759
    Dear sir

    Kindly change my register mobile number and my old number is [[protected]] my new number [[protected]]
    Mu customer id 39381563

    Thanks & regards
    Hari Shankar Kumar
    Arrange to credit this amount in my account. Ans reply why this has been deducted??
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      S
      saranraj c
      from Sivakasi, Tamil Nadu
      Jan 12, 2019
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      Address: 626112
      Website: bajaj finserv insurance claim.com

      I bought a mobile phone in 15.12.2018 in 7.30 p. M at aruppukottai, sun cell samsung mobile show room in virudhu nagar district. My mobile phone is damaged on 6th january 2019 at 8.30 a. M. My ime no: [protected]. My name: c. Saranraj. My policy no: og_19_1501_9931_ooo29755. Mobile detail: samsung j8/sm_1810gzbgins/[protected].
      Booking no; [protected].
      Claim no: [protected].
      Loan account no; 6p6rfs97322488..
      Basic employee code: 14353.
      Customer name / code: saranraj c/ 3768174.
      My mobile no is [protected].
      Alternative mobile no: [protected].
      Bajaj Finserv customer support has been notified about the posted complaint.
      295 amount debited on 8-1-2019 also today[protected] each 2times debited. From my account [protected] please refund money to the my account
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        M
        Muneezwaran
        from Chengannur, Kerala
        Jan 11, 2019
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        Address: 600004

        I have bought mobile in the month of dec and i have paid all charges required for the card information and processing charges at the time of purchase. I have observed that the amount of rs118 has been deducted from my account as deduction of amount from my account info : bajaj fin mndtvr-fchgs jan11. I don't understand that why the above mentioned amount has been deducted as already i have paid all dues on time. Arrange to credit this amount in my account. Ans rly why this has been deducted?
        Bajaj Finserv customer support has been notified about the posted complaint.
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          I
          imtiyazhussain
          from Delhi, Delhi
          Jan 11, 2019
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          Address: 110093

          I recently took loan from bajaj finserv which a over draft. I submitted all the documents for my loan as per 1.5 percent process fee and it was successfully approved but suddenly they increased the rate of interest from 11% to 14% and also they deducted rs 12000/- in the name of flexi fee and financial fitness report. Usually all banks and finance organization charge only processing fee but bajaj finserv found a new way of making money from customers.

          All the bank charge the process fee as they do the documentation and background verification but i really don't know what kind finance fitness doing by the bajaj finserv. They found new way of cheating/pulling the money from customers they are making crore of rupees in day from these charges and no one is stopping them...

          They force customers to pay such charges apart from the processing fee and they don't have answer or logic of this deduction.. They are taking benefits of customer's needs and customers are compelled to pay the charges as customer's are needy

          Such organization should be banned in india as they are picking pocket of the customer. Either they force customer to pay such non-sense charges or buy insurance from them. They don't process the file if you are not ready to pay such charges...

          I think such organization (Bajaj finserv) should be banned in india or should work under a law so that it can be stopped..

          I know i will hardly get my money back but at least government should stop this loot and should take the necessary action against them.

          Regards,

          Hussain

          Mobile number: [protected]
          Bajaj Finserv customer support has been notified about the posted complaint.
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            S
            shri2k9
            from Durg, Chhattisgarh
            Jan 11, 2019
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            Address: Bhopal, Madhya Pradesh, 462042
            Website: Bajaj finserv

            This is a huge disappointment from india ideas platform.

            I paid a loan amount of rs. 5310 to bajaj finserv through google pay upi.

            These were the transaction details:
            Transaction no. Pic[protected]
            Loan acc no. - 430sce95651279
            Upi transaction no.[protected]

            Payment page got stucked in the middle, and i got a failure notice from bajaj.

            3 days have already been passed, but still the money has not reversed. Make sure it gets resolved asap
            Bajaj Finserv customer support has been notified about the posted complaint.
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              M
              Mayur4u
              from Pune, Maharashtra
              Jan 11, 2019
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              I have a bajaj finance digital product loan of rs.32, 500/- and with emi of rs 3250 which gets auto debited on 2 on every month.

              I have foreclosed my bajaj finance digital product loan account no 417dpf86024802 on dec 28 2018 but still there is emi deductions on 2 jan 2019 after foreclosure.

              How and when they will process the refund of the extra emi deducted?

              Looking forward to reply from bajaj finance.
              Bajaj Finserv customer support has been notified about the posted complaint.
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                S
                from Kottayam, Kerala
                Jan 11, 2019
                Resolved
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                Resolved

                Address: Idukki, Kerala, 685515

                This is shino varghese
                I bought a panasonic led tv recently
                My customer id is.[protected]
                I wanted to cancel my extended warranty
                Please stop the extra extended warranty premium policy
                I don’t want extended warranty please cancel my extra extended warranty
                Insurance applied with loan application no.
                Policy name: extended warranty,
                Policy owner name: shino varghese, v50bew[protected]
                Premium: rs.4404
                Please cancel my extended warranty and rfund amount if possible and my first emi will start february 5 plz help me
                Thank you
                Regards
                Shino varghese
                Aug 6, 2021
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Dear Customer,

                Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                Regards,
                CPP Team
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                  S
                  Surajit Das
                  from Srinagar, Jammu and Kashmir
                  Jan 11, 2019
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                  Address: Kolkata, West Bengal, 700071

                  I have found that rs. 79211/- has been credited to my bank account on 17.11.2018 without my concern. I severely mail to bajaj finserve ltd. And tell them please give your bank account number so can i refund the loan amount as i don’t need any loan. But there response to refund the loan to the bajaj finserve office which is not near to me. They send me a loan application no. Rncjzs3o1qq3vnrqrv27vq through mail and request to click the link for accept the terms and condition on 10th nov 2018. But i never click on the link nor accept their terms and condition.
                  They also deducted emi for the above loan from my bank account on 02-jan-2019 for rs. 3931/-.
                  Please resolve the issue.
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    R
                    Ranjana Karna
                    from Ahmedabad, Gujarat
                    Jan 11, 2019
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                    Address: Ahmedabad, Gujarat, 380058

                    Hi,

                    This is for your kind perusal that i applied for bt transfer and top up loan form bajaj fin serve. After so many delay executive turns up to collect the documents. Ie my house papers. Although i told your executive ie mr. Dhaval who is sitting on ahmedabad office that i have only single copy of my property paper and take a xerox and send me back my documents. Which he said ok and committed that he will give it back immediately. But after so many days and again and again calling him he is not picking my phone nor giving my documents. And due to that i am not able to collect the property verification certificate ie bu and na layout plan from buider to submit it to bajaj and process my loan. Due to this my case was delayed. Please help on priority and send my paper back so that i will move further for loan. This is really pathetic and its a question on your service and reliability. These kind of irresponsible people are vanishing the name of organization.

                    Person details:-mr. Dhaval:-[protected]
                    Mr. Puneet:-[protected]
                    Case filed against:-mr. Manish karna
                    Case number:-[protected]

                    Highly appreciate your quick response.

                    Thanks
                    Ranjana
                    [protected]
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      B
                      balamu783
                      from Tiruchirappalli, Tamil Nadu
                      Jan 11, 2019
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                      Address: Chennai, Tamil Nadu

                      Bajaj loans always makes mandatory insurance for an extra amount of 1-2. % of the loan they take. If activated through online then line activation charges and flexible charges and miscellaneous charges, again 1-2 % of your loan amount. Totally 3-5% of processing fees is charges as hidden. I paid 16000 rs for 2 lake loan amount. Please don’t go for bajaj. Go with other banks as normal loan without any hidden charges.
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Jan 11, 2019
                      Updated by balamu783
                      Bajaj loans always makes mandatory insurance for an extra amount of 1-2. % of the loan they take. If activated through online then line activation charges and flexible charges and miscellaneous charges, again 1-2 % of your loan amount. Totally 3-5% of processing fees is charges as hidden. I paid 16000 rs for 2 lake loan amount. Please don’t go for bajaj. Go with other banks as normal loan without any hidden charges.

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                        S
                        SalmaF
                        from Delhi, Delhi
                        Jan 11, 2019
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                        Address: Hyderabad, Andhra Pradesh, 500001
                        Website: www.bajajfinserv.in

                        I could not use my card at rs brothers as i got a message that a fresh ecs mandate is required and my ecs limit is 0.00. I have two loans which got completed just this month with auto debit then how come i have to submit nach form at the branch again and wait for 15 days or more for it to be updated? Is there no online solution where scanned copies can be taken and activation done at the earliest. First of all why should a fresh mandate form be asked each time we are purchasing some thing at stores? I can understand if there were no emis getting deducted in the last three months or if no recent transaction. It was such an embarassment at the counter as we did the shopping and then get to know we have to leave everything
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          S
                          Shailesh Kavaiya
                          from Bhopal, Madhya Pradesh
                          Jan 10, 2019
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                          Address: Ahmedabad, Gujarat, 382415

                          Dear sir,
                          My name is shaileshkumar p kavaiya and my bajaj loan a/c no. 418MPD96442693.
                          Sir mene online samsung mobile buy kiya tha to mera 1st EMI 2665/-rs ka 02/01/2019 ko tha to mene 02/01/2019 ko online payment kiya par wo next month ki EMI paid ho gayi aur is month ka EMI bounce ho gaya aur 09/02/2019 ko massage aaya ki apka EMI bounce ho chuka hai to aaj me bharane hi vala tha EMI with bounce charge par pehle hi mujhe call bajaj finserv ahmedabad collection department se call aya aur dhamki dene laga payment aaj hi karani hai warna product jama ho jayega, ghar par aa kar marunga me rabari hu, aur to aur ghar wale ko call kar ke bolte hai aaj me usko marunga.

                          Call karne vale ka name: vishal desai
                          Contact number : [protected]

                          To kya apne apni vompany mein payment collection karne ke liye gunde rakhe hua hai?

                          Iss tarah se baat karte hai customer se ?
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            K
                            kishan_potul
                            from Chennai, Tamil Nadu
                            Jan 10, 2019
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                            Address: Mumbai City, Maharashtra, 400099

                            Sir my loan ac. Ending with xxx6100
                            i have bought an ac. For my home at rs.40000, and have paid down payment of 10, 000 to the shop keeper and took the bill, and rest 30, 000 as loan through bajaj finance.

                            Out of my total 8 emi's . I have already paid rs. 3, 750 and rest 7 emi's payment of rs. 26, 250 i paid in advance to close my loan account.

                            But bajaj finance is still deducting my emi's every month without informing me nor they are updating their records of my close of loan account.
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            I have EMI Card ending with 2906. I Do not get too during transaction. I Called to [protected] but failed to connect. Also send SMS to mobile no ending with 4444.in reply it said that this no isn't been registered for EMI card. In customer portal same never was highlighted. WHAT SHOULD I DO.
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                              S
                              shajags
                              from Mohali, Punjab
                              Jan 9, 2019
                              Resolved
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                              Resolved

                              Legal action notice from bajaj finserve for loan account number 580bal00046109 dated 23.11.2018. I purchased durable consumer products in gurgaon show room and availed loan from bajaj finserve and paid all emis with no dues by auto debit from my bank account. I have moved to hyderabad in 2012 for my new job. Suddenly i received email from bajaj and asking me to pay rs.133, 372. I thought its fraud spam mail and ignored. Early 1st week of jan 2019 i got a call and asking me to pay the loan amount. I explained them that i have not taken any loan but they are bothering me and calling daily to pay the loan due. I checked online in my bajaj finserve account and found the same details.
                              I was shocked to see because i have not seen this loan account till i cleared all the emis. I went to bajaj finserve branch office and inquired about this. They said just reply to [protected]@bajajfinserve.in. I have mailed in detail to them and waiting for the reply.
                              Mean while the agent calling me again and insisting me to pay the loan which i refused and said i am in communication with the bajaj finserv. But that guy said i am the company and you have pay and using filthy language which i cant explain. I have emailed the same to bajaj finserv but no action.
                              I never understand that if so called insurance policy i have taken why they have not communicated this to me that loan is pending. From past six years no communication i have received regarding this loan.
                              If i have taken the insurance policy, if i dont pay the insurance will lapse on my products. But for sure i have not taken any insurance policy from them.
                              They are calling to my working place and defaming me with vulgar language.
                              I request bajaj finserv to resolve this as early as possible.
                              Jan 24, 2019
                              Complaint marked as Resolved 
                              Bajaj finance spoke to me over phone and I have explained about the issue and they have cancelled the loan amount which was not taken by me and issued the NOC for the CD loans taken. Thanks for the support of Consumer complaints
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Jan 12, 2019
                              Updated by shajags
                              So far no response from the company and daily I am getting abusive calls from the Bajaj finserv agents to pay the loan which I have not taken. They are calling to my office and defaming me with filthy language which is not tolerable.
                              I have emailed couple of times to the company but no response.
                              Jan 14, 2019
                              Updated by shajags
                              I do not understand why bajaj finserv is not responding to emails and resolving the issue.
                              I can not tell how these recovery agents bothering me and calling so many times to me and my office using very bad language which i can not tell also.
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                                E
                                Eappen mathew
                                from Kasaragod, Kerala
                                Jan 8, 2019
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                                Address: 685515

                                Hi this is eappen mathew
                                I bought a panasonic led tv recently
                                My customer id is 37973589
                                I wanted to cancel my extended warranty
                                Please stop the extra extended warranty premium policy
                                I don’t want extended warranty please cancel my extra extended warranty
                                Insurance applied with loan application no.
                                Policy name: extended warranty,
                                Policy owner name: EAPPEN MATHEW, V50BEW89632843
                                Premium: rs.3705
                                Please cancel my extended warranty and rfund amount if possible
                                Thank you
                                Regards
                                Eappen mathew
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Due to the fall of my phone the display has been damaged and the body has also been scratched, please fix my phone.
                                Sir I''m JAIPRAKASH ARJUNRAO my account is unnecessairly debited with the amount of RS 295 in the name of investment intermedi every month 3 to 4 times .so please refund the amount back to saving account as soon as possible. today from morning debited 295*3=885 RS

                                JAIPRAKASH ARJUNRAO
                                A/C NO [protected]
                                IFSC code SBIN 0040702
                                Company debited rs 30 more than emi amount without inform customer this leads to failure of emi from my account, bank charged 295 because of this cheaters. When i register a service request against this, the reputed company said that the charges debited by bank and file my complaint against bank. Is this the right way.
                                Respected sir/madam,

                                My acc has been debited with rs.3357 whereas my EMI was 3507 in the name of investment intermedii and no one is responding on the call centre numbers

                                If this happens, then there is no way left rather than going to the judiciary.

                                So, please reverse the additional amount or give clarification for the additional amount.
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                                  Eappen mathew
                                  from Kasaragod, Kerala
                                  Jan 8, 2019
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                                  Hi this is eappen mathew
                                  I bought a panasonic led tv recently
                                  My customer id is 37973589
                                  I wanted to cancel my extended warranty
                                  Please stop the extra extended warranty premium policy
                                  I don’t want extended warranty please cancel my extra extended warranty
                                  Insurance applied with loan application no.
                                  Policy name: extended warranty,
                                  Policy owner name: venkatesh chodeshetti, v50bew89632843
                                  Premium: rs.3705
                                  Please cancel my extended warranty and rfund amount if possible
                                  Thank you
                                  Regards
                                  Eappen mathew
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Jan 08, 2019
                                  Updated by Eappen mathew
                                  Policy owner name . Eappen mathew
                                  Policy no .V50BEW89632843
                                  Every month amt of Rs.539 deducted extra for VAS services.
                                  Dont know for what..
                                  Even Every month money gets auto deducted from my bank account on time.. I have paid extra amount 3234 i.e 539*6

                                  I WANT MY MONEY TO BE REFUNDED

                                  My loan acc. No. Is 4010CD78007737

                                  Look into the matter and resolve it early..

                                  Regards
                                  Ritika
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                                    M
                                    mohit relwani
                                    Jan 8, 2019
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                                    Address: Pune, Maharashtra

                                    Bajaj finserv company has deducted 117/- from my axis bank account unnecessary with my permission. This rule was never explained while purchasing.
                                    There is no outstanding loan on my card.
                                    All the loan amount has already been cleared in 2017.

                                    One cannot only show due charges. Charges cannot be deducted directly from the account without any authorization.

                                    This is against rules and totally fraud.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Dear team,

                                    last 6 months i am getting charges for ecs and some kind of charges from bajaj finserv. I am making the payment without any delay. So kindly reverse all my charges without pending.

                                    Regards
                                    karthik
                                    mob: [protected]
                                    Dear Sir,
                                    my All Loans Paid But My Card Inactive Please Active My Card
                                    My Card Number [protected] And Mobile Number [protected]
                                    harisingh Baghel's reply, Jan 5, 2019
                                    Dear Sir,
                                    my All Loans Paid But My Card Inactive Please Active My Card
                                    My Card Number 2030400142026477 And Mobile Number 9009814280
                                    An amount of rs. 117 is deducted through ecs from my savings account of Central Bank of India without any information. I don't have any outstanding amount with this company. Although i have not taken any loan from bajaj finance. I dont even have any EMI card from Bajaj Finance that might be a reason for charging their annual fee. I totally don't understand these kind of charges are deducted from my account, which are totally irrelevant.

                                    Kindly refund my amount of rs. 117 at the earliest. You can contact me on arghya.[protected]@gmail.com
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                                      rahul2520
                                      from Dimapur, Assam
                                      Jan 8, 2019
                                      Resolved
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                                      Resolved

                                      Address: Sikar, Rajasthan, 829122
                                      Website: BAJAJ FINSERV

                                      I had two times bajaj emi failed first was on 05/11/2018 and second was on 02/01/2019.
                                      For first and second emi date failed there was an amount deduction from bajaj i. E. Rs. 450.
                                      But from sbi there is 5 times of amount deducted i. E. Rs. 295*5 on dated 11/11/2018, 17/12/2018, 31/12/2018, 03/01/2019 and 08/01/2019
                                      When i ask to sbi they said amount has been deducted by bajaj finance and bajaj finance said that go and ask your bank to give you this thing that is amount has been deducted by us in a letter.
                                      I am confused what to do.
                                      Kindly refund my amount asap.
                                      Feb 3, 2019
                                      Complaint marked as Resolved 
                                      Details pleasd
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        A
                                        aks0914
                                        from Hyderabad, Telangana
                                        Jan 8, 2019
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                                        Address: Hyderabad, Telangana, 500062

                                        Hello sir,
                                        Im ambati karuna sagar, taken professional loan from bajaj finserv last month... There is wrong entry of registered phone no. By you people and im suffering now... Given multiple calls to the person by name mr kranthi who provided loan to me, tried to update online... Told that updation happens in 48hour... Now itsnearing a month.. But it is still pending... I cannot withdraw amount from virtual account... Pls help... Lost fullfaith on bajaj finserv... Going to take legal action.. Thanks

                                        Ambati karuna sagar
                                        Account id : 52653523
                                        My mobile no. [protected]
                                        Wrongly entered mobile no. [protected]
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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